ServiceNow Solutions Architect/Consultant - Join a Leading Digital Transformation Consultancy Our client, a dynamic and growing consultancy, is looking for a ServiceNow Solutions Architect/Consultant to join their expanding team. As a specialist in ServiceNow, you will play a key role in designing and delivering robust ServiceNow solutions across a range of sectors, supporting clients through their digital transformation journeys. Key Responsibilities: Lead the architecture, design, and implementation of ServiceNow solutions tailored to client requirements. Engage with stakeholders to gather technical and business requirements and translate them into effective ServiceNow workflows and modules. Deliver strategic consulting services, identifying opportunities to optimize business processes through ServiceNow. Ensure solution designs are aligned with best practices and scalable enterprise architecture standards. Work across various ServiceNow modules including ITSM, ITOM, HRSD, CSM, and more. Provide leadership during pre-sales and client solution workshops. Guide development teams with technical oversight, ensuring high-quality delivery and integration. Experience: Proven experience as a ServiceNow Architect or Senior Consultant in a client-facing role. Strong expertise in multiple ServiceNow modules, especially: ITSM (Incident, Problem, Change, Request) ITOM (Discovery, CMDB, Event Management) HRSD (Human Resources Service Delivery) CSM (Customer Service Management) Service Portal, Flow Designer, Integration Hub Experience with designing and implementing integrations via REST/SOAP APIs and MID Servers. Strong understanding of CMDB, service mapping, and data modelling. Ability to manage client relationships and deliver workshops/presentations. Knowledge of Agile/Scrum methodologies. ServiceNow Certified Implementation Specialist or ServiceNow Certified System Administrator. This is a fantastic opportunity to work on high-impact projects, contribute to strategic decisions, and collaborate with experienced professionals across ServiceNow platform implementations and enhancements. Please apply immediately if you're interested.
06/05/2025
Full time
ServiceNow Solutions Architect/Consultant - Join a Leading Digital Transformation Consultancy Our client, a dynamic and growing consultancy, is looking for a ServiceNow Solutions Architect/Consultant to join their expanding team. As a specialist in ServiceNow, you will play a key role in designing and delivering robust ServiceNow solutions across a range of sectors, supporting clients through their digital transformation journeys. Key Responsibilities: Lead the architecture, design, and implementation of ServiceNow solutions tailored to client requirements. Engage with stakeholders to gather technical and business requirements and translate them into effective ServiceNow workflows and modules. Deliver strategic consulting services, identifying opportunities to optimize business processes through ServiceNow. Ensure solution designs are aligned with best practices and scalable enterprise architecture standards. Work across various ServiceNow modules including ITSM, ITOM, HRSD, CSM, and more. Provide leadership during pre-sales and client solution workshops. Guide development teams with technical oversight, ensuring high-quality delivery and integration. Experience: Proven experience as a ServiceNow Architect or Senior Consultant in a client-facing role. Strong expertise in multiple ServiceNow modules, especially: ITSM (Incident, Problem, Change, Request) ITOM (Discovery, CMDB, Event Management) HRSD (Human Resources Service Delivery) CSM (Customer Service Management) Service Portal, Flow Designer, Integration Hub Experience with designing and implementing integrations via REST/SOAP APIs and MID Servers. Strong understanding of CMDB, service mapping, and data modelling. Ability to manage client relationships and deliver workshops/presentations. Knowledge of Agile/Scrum methodologies. ServiceNow Certified Implementation Specialist or ServiceNow Certified System Administrator. This is a fantastic opportunity to work on high-impact projects, contribute to strategic decisions, and collaborate with experienced professionals across ServiceNow platform implementations and enhancements. Please apply immediately if you're interested.
Senior MySQL Database Developer - Oxford Remote working A leading client based in Oxford is seeking a Senior MySQL Database Developer. The selected candidate will be responsible for implementing, maintaining, and optimizing high-traffic, multiple database applications, as well as migrating existing SQL Server databases. The ideal candidate will have extensive experience as a MySQL Database Administrator, with a proven track record of working on highly available applications. They should possess the ability to collaborate effectively with global engineering teams to design and maintain innovative features. Furthermore, the candidate will contribute to technology decisions and architectural discussions, advocating for best practices in engineering and database management. Additionally, they will provide mentorship to junior team members. Key skills and responsibilities, * Extensive experience working as a MySQL DBA and developer. * Proficient in managing and configuring database server settings, log files, binary logs, etc., with the ability to profile and optimize server resource usage when necessary. * Strong expertise in developing, managing, and testing backup and recovery plans. * Skilled in performance tuning, optimization, execution plans, indexes, and best practices for database design. * Experienced in migrating SQL Server databases to MySQL. * Proven ability in writing performant SQL and stored procedures. * Competent in performing upgrades to the core MySQL architecture as needed. * Adept at using source control platforms and tools such as GIT. * Familiar with logging and analysis tools (Elasticsearch, Rollbar, Sentry). * Thorough understanding of architectural design choices (Heap, MyISAM, INNO DB, etc.). * Skilled in writing efficient queries and procedures to ensure optimal solutions. * Passionate about technology with a commitment to staying current with the latest developments. * Experience working with high-traffic, responsive environments and applications to ensure performance, security, and availability of databases. * Knowledgeable in data security best practices and experienced in their application. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
06/05/2025
Full time
Senior MySQL Database Developer - Oxford Remote working A leading client based in Oxford is seeking a Senior MySQL Database Developer. The selected candidate will be responsible for implementing, maintaining, and optimizing high-traffic, multiple database applications, as well as migrating existing SQL Server databases. The ideal candidate will have extensive experience as a MySQL Database Administrator, with a proven track record of working on highly available applications. They should possess the ability to collaborate effectively with global engineering teams to design and maintain innovative features. Furthermore, the candidate will contribute to technology decisions and architectural discussions, advocating for best practices in engineering and database management. Additionally, they will provide mentorship to junior team members. Key skills and responsibilities, * Extensive experience working as a MySQL DBA and developer. * Proficient in managing and configuring database server settings, log files, binary logs, etc., with the ability to profile and optimize server resource usage when necessary. * Strong expertise in developing, managing, and testing backup and recovery plans. * Skilled in performance tuning, optimization, execution plans, indexes, and best practices for database design. * Experienced in migrating SQL Server databases to MySQL. * Proven ability in writing performant SQL and stored procedures. * Competent in performing upgrades to the core MySQL architecture as needed. * Adept at using source control platforms and tools such as GIT. * Familiar with logging and analysis tools (Elasticsearch, Rollbar, Sentry). * Thorough understanding of architectural design choices (Heap, MyISAM, INNO DB, etc.). * Skilled in writing efficient queries and procedures to ensure optimal solutions. * Passionate about technology with a commitment to staying current with the latest developments. * Experience working with high-traffic, responsive environments and applications to ensure performance, security, and availability of databases. * Knowledgeable in data security best practices and experienced in their application. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
06/05/2025
Full time
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
