This is a fantastic opportunity for a Managed Services SAP SuccessFactors Senior Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Managed Services SAP SuccessFactors Senior Consultant UK Remote/Occasional Visits to Office and Client Sites as Required £60,000 - £65,000 per annum Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As a SAP SuccessFactors Senior Consultant within the Managed Services HxM team you will be responsible for delivering support services to a wide range of UK, European and Global clients. This is a very customer focused, hands-on role where you will be expected to work on customer issues and developments, as well as collaborate with other functional and technical consultants within the UK Managed Services Team. This role will be fully remote, with some travel to business offices and customer sites, on occasion. Your Day-to-Day Responsibilities will include: + Providing a high level advisory and consultative support to our Customer install base + Analysing, configuring and implementing appropriate solutions for our growing customer base + Proactively working with the team on SuccessFactors releases, enhancements and new functionality + Communicating confidently with customers and our internal management teams, keeping all parties up-to-date with progress of deliverables + Problem solving and using your own initiative to look for solutions/opportunities + Accepting responsibility for your own tasks in terms of quality, productivity and customer satisfaction About you: + Expert in SAP SuccessFactors Employee Central + Detailed knowledge of other SAP SuccessFactors modules- Recruitment, Onboarding, Time, Performance, Compensation with ability to discuss & guide clients on options, integration points, and best practices + Understanding and knowledge of integration tools, processes, and error handling of SuccessFactors to SAP HR and Payroll applications. (Dell Boomi, HCI, PO, etc.) + Ability to provide advice and guidance knowledgeably with HR business users + Good integration skills with other key SAP functional areas + Documentation skills including functional specifications, test scripts + A strong ability to understand business processes and design appropriate solutions + Excellent verbal and interpersonal communication skills + Track record of full project life cycle and development activities + Demonstrated ability to learn new technologies and skills quickly + Able to provide end-to-end business solutions Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
27/09/2024
Full time
This is a fantastic opportunity for a Managed Services SAP SuccessFactors Senior Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Managed Services SAP SuccessFactors Senior Consultant UK Remote/Occasional Visits to Office and Client Sites as Required £60,000 - £65,000 per annum Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As a SAP SuccessFactors Senior Consultant within the Managed Services HxM team you will be responsible for delivering support services to a wide range of UK, European and Global clients. This is a very customer focused, hands-on role where you will be expected to work on customer issues and developments, as well as collaborate with other functional and technical consultants within the UK Managed Services Team. This role will be fully remote, with some travel to business offices and customer sites, on occasion. Your Day-to-Day Responsibilities will include: + Providing a high level advisory and consultative support to our Customer install base + Analysing, configuring and implementing appropriate solutions for our growing customer base + Proactively working with the team on SuccessFactors releases, enhancements and new functionality + Communicating confidently with customers and our internal management teams, keeping all parties up-to-date with progress of deliverables + Problem solving and using your own initiative to look for solutions/opportunities + Accepting responsibility for your own tasks in terms of quality, productivity and customer satisfaction About you: + Expert in SAP SuccessFactors Employee Central + Detailed knowledge of other SAP SuccessFactors modules- Recruitment, Onboarding, Time, Performance, Compensation with ability to discuss & guide clients on options, integration points, and best practices + Understanding and knowledge of integration tools, processes, and error handling of SuccessFactors to SAP HR and Payroll applications. (Dell Boomi, HCI, PO, etc.) + Ability to provide advice and guidance knowledgeably with HR business users + Good integration skills with other key SAP functional areas + Documentation skills including functional specifications, test scripts + A strong ability to understand business processes and design appropriate solutions + Excellent verbal and interpersonal communication skills + Track record of full project life cycle and development activities + Demonstrated ability to learn new technologies and skills quickly + Able to provide end-to-end business solutions Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Title: Senior ServiceNow Consultant Start Date: ASAP Language: German Speaking (C1) About the Role: We are seeking a Senior ServiceNow Technical Consultant to bridge the gap between business needs and technical implementations. This role will focus on delivering IT Service Management solutions across Switzerland. The Senior Technical Consultant plays a key role in all our projects, guiding customers through successful ServiceNow implementations. Responsibilities include configuration, customization, and coaching to tailor solutions to clients' specific business requirements. We are looking for a dynamic and motivated individual who is eager to join a well-established, yet rapidly growing, organization. Key Responsibilities: Design and develop the technical architecture of the ServiceNow platform in partnership with business analysts and functional consultants. Serve as a trusted Technical Advisor and expert for clients. Implement advanced functionalities on the ServiceNow platform using both Front End and Back End tools. Develop complex integrations between ServiceNow and external systems (eg, SSO, SAP, other ITSM applications) using technologies such as SOAP, REST, JDBC, LDAP, etc. Produce detailed technical documentation. Mentor and coach junior and mid-level ServiceNow Technical Consultants. Required Skills & Experience: University degree in IT engineering. At least 5 years' experience as an IT developer, with 3 years focused on ServiceNow. Minimum 3 years of experience consulting with external customers. Strong understanding of relational databases and associated technologies. Expertise in event-driven and object-oriented programming. Proficiency in web technologies including JavaScript, XML, AngularJS, Jelly, AJAX. Experience with PowerShell, Unix Shell Scripting, and Active Directory/LDAP/SSO technologies. Familiarity with Legacy systems and integration via SOAP and REST web services. Preferred Qualifications: Knowledge of networking, modern protocols, and email systems (eg, SMTP, POP3). ITIL certification or experience is a plus Personal Attributes: Strong commitment to delivering high-quality services. Proven experience supporting technical end-users in a service-oriented role. Customer-focused with a passion for achieving client satisfaction. Ability to manage multiple tasks/projects simultaneously. Curious and proactive in learning new technologies. Capable of leading projects with minimal supervision. Excellent interpersonal communication and problem-solving skills. Willingness to travel as needed. Fluency in both German and English (C1 level), with additional European languages being an advantage.
26/09/2024
Full time
Job Title: Senior ServiceNow Consultant Start Date: ASAP Language: German Speaking (C1) About the Role: We are seeking a Senior ServiceNow Technical Consultant to bridge the gap between business needs and technical implementations. This role will focus on delivering IT Service Management solutions across Switzerland. The Senior Technical Consultant plays a key role in all our projects, guiding customers through successful ServiceNow implementations. Responsibilities include configuration, customization, and coaching to tailor solutions to clients' specific business requirements. We are looking for a dynamic and motivated individual who is eager to join a well-established, yet rapidly growing, organization. Key Responsibilities: Design and develop the technical architecture of the ServiceNow platform in partnership with business analysts and functional consultants. Serve as a trusted Technical Advisor and expert for clients. Implement advanced functionalities on the ServiceNow platform using both Front End and Back End tools. Develop complex integrations between ServiceNow and external systems (eg, SSO, SAP, other ITSM applications) using technologies such as SOAP, REST, JDBC, LDAP, etc. Produce detailed technical documentation. Mentor and coach junior and mid-level ServiceNow Technical Consultants. Required Skills & Experience: University degree in IT engineering. At least 5 years' experience as an IT developer, with 3 years focused on ServiceNow. Minimum 3 years of experience consulting with external customers. Strong understanding of relational databases and associated technologies. Expertise in event-driven and object-oriented programming. Proficiency in web technologies including JavaScript, XML, AngularJS, Jelly, AJAX. Experience with PowerShell, Unix Shell Scripting, and Active Directory/LDAP/SSO technologies. Familiarity with Legacy systems and integration via SOAP and REST web services. Preferred Qualifications: Knowledge of networking, modern protocols, and email systems (eg, SMTP, POP3). ITIL certification or experience is a plus Personal Attributes: Strong commitment to delivering high-quality services. Proven experience supporting technical end-users in a service-oriented role. Customer-focused with a passion for achieving client satisfaction. Ability to manage multiple tasks/projects simultaneously. Curious and proactive in learning new technologies. Capable of leading projects with minimal supervision. Excellent interpersonal communication and problem-solving skills. Willingness to travel as needed. Fluency in both German and English (C1 level), with additional European languages being an advantage.
SAP Payroll Consultant ( SAP's Cloud Payroll solution ECP). 6-12 month contract Day rate 560-580 per day Fully Remote - can be based Ireland, UK or any EU country Minimum 5 years' experience as a functional analyst for SAP HCM payroll/ECP or equivalent payroll such as ADP/Globalview Fluent in English (both spoken and written). The role As an SAP Payroll Consultant , you'll be responsible for translating the customer's design requirements and calculation rules in the payroll engine of SAP. Support the business with the setup, adjustment and management of the Company payrolls and ensuring operational stability in SAP SuccessFactors Employee Central Payroll. Responsibilities: Serve as technical expert for SuccessFactors ( SAP's Cloud Payroll solution ECP). Engaging with SuccessFactors Community and user groups to ensure that we are getting the most out of current and future SuccessFactors capabilities. Translate business requirements into system requirements, design specifications and document new and/or existing application requirements. Ensure that new or existing systems meet business requirements and practices and that all application interface issues/concerns are understood, documented and addressed satisfactorily. Manage the process of change - required changes to existing SuccessFactors configuration and integrations and creating new ones based upon business needs. Issue Resolution : Investigate and resolve complex payroll issues, providing timely and accurate solutions. Work closely with stakeholders to address concerns and optimize processes System Upgrades and Enhancements: Collaborate with cross-functional teams to manage system upgrades and enhancements. Conduct testing and ensure a smooth transition to new functionalities. Contribute to the strategic roadmap for global IT initiatives - work with senior leadership and key stakeholders to support for organizational strategic objectives, leveraging SuccessFactors functionality to ease administrative burden and build efficient, effective, and scalable processes. Drive adoption, optimization and transformation - ensure we are fully leveraging SuccessFactors to meet strategic business and talent needs and pursue continuous improvement in business processes, integration, automation and user experience. Partner with business teams - Understand their needs and requirements, make recommendations for solutions, and roadmap and prioritize implementation to support Ad-hoc business objectives Coordinate with internal and external partners - work with 3rd party software and internal product, audit and security teams to ensure configuration and integrations are efficient, compliant and accurate. Requirements: Minimum 5 years' experience as a functional analyst for SAP HCM payroll/ECPor equivalent payroll such as ADP/Globalview In depth Payroll process knowledge is a prerequisite (any market but UK. Ireland, Portugal and other EU counties payroll will be a better fit) including knowledge of tax calculations. Strong understanding of integration between ECP Employee Central Payroll, Employee Central, SAP ECC, and non-SAP systems. Hands-on experience in designing and implementing solutions per business requirements Ability to analyze extensive and complex ranges of data, information, processes and system solutions to produce effective and efficient business solutions. Good understanding of Employee Life Cycle Management process in Global organizations. Translate Business requirements into System Configuration Objects and create Solution Design for SuccessFactors Employee Management Solution in compliance with the Best Practices. A perfectly well organized character, fast and flexible with an eye for detail. Solid communication and presentation skills. Proactive and independent, a team player by nature. Fluent in English (both spoken and written). Analytical skills and strong learning ability - agility and willingness to acquire new competencies and adapt quickly to new tasks and environments. Nice to have: Previous experience managing configurations and confidential data with the SAP SuccessFactors ECP module. Ability to analyze and modify payroll/time schemas and rules Previous exposure to the integration aspect of SAP SuccessFactors. Knowledge and experience with SAP Cloud Integration. Able to read and write ABAP Code SAP HR/ECP Certification. Master degree in Business Administration or IT Management.
24/09/2024
Project-based
SAP Payroll Consultant ( SAP's Cloud Payroll solution ECP). 6-12 month contract Day rate 560-580 per day Fully Remote - can be based Ireland, UK or any EU country Minimum 5 years' experience as a functional analyst for SAP HCM payroll/ECP or equivalent payroll such as ADP/Globalview Fluent in English (both spoken and written). The role As an SAP Payroll Consultant , you'll be responsible for translating the customer's design requirements and calculation rules in the payroll engine of SAP. Support the business with the setup, adjustment and management of the Company payrolls and ensuring operational stability in SAP SuccessFactors Employee Central Payroll. Responsibilities: Serve as technical expert for SuccessFactors ( SAP's Cloud Payroll solution ECP). Engaging with SuccessFactors Community and user groups to ensure that we are getting the most out of current and future SuccessFactors capabilities. Translate business requirements into system requirements, design specifications and document new and/or existing application requirements. Ensure that new or existing systems meet business requirements and practices and that all application interface issues/concerns are understood, documented and addressed satisfactorily. Manage the process of change - required changes to existing SuccessFactors configuration and integrations and creating new ones based upon business needs. Issue Resolution : Investigate and resolve complex payroll issues, providing timely and accurate solutions. Work closely with stakeholders to address concerns and optimize processes System Upgrades and Enhancements: Collaborate with cross-functional teams to manage system upgrades and enhancements. Conduct testing and ensure a smooth transition to new functionalities. Contribute to the strategic roadmap for global IT initiatives - work with senior leadership and key stakeholders to support for organizational strategic objectives, leveraging SuccessFactors functionality to ease administrative burden and build efficient, effective, and scalable processes. Drive adoption, optimization and transformation - ensure we are fully leveraging SuccessFactors to meet strategic business and talent needs and pursue continuous improvement in business processes, integration, automation and user experience. Partner with business teams - Understand their needs and requirements, make recommendations for solutions, and roadmap and prioritize implementation to support Ad-hoc business objectives Coordinate with internal and external partners - work with 3rd party software and internal product, audit and security teams to ensure configuration and integrations are efficient, compliant and accurate. Requirements: Minimum 5 years' experience as a functional analyst for SAP HCM payroll/ECPor equivalent payroll such as ADP/Globalview In depth Payroll process knowledge is a prerequisite (any market but UK. Ireland, Portugal and other EU counties payroll will be a better fit) including knowledge of tax calculations. Strong understanding of integration between ECP Employee Central Payroll, Employee Central, SAP ECC, and non-SAP systems. Hands-on experience in designing and implementing solutions per business requirements Ability to analyze extensive and complex ranges of data, information, processes and system solutions to produce effective and efficient business solutions. Good understanding of Employee Life Cycle Management process in Global organizations. Translate Business requirements into System Configuration Objects and create Solution Design for SuccessFactors Employee Management Solution in compliance with the Best Practices. A perfectly well organized character, fast and flexible with an eye for detail. Solid communication and presentation skills. Proactive and independent, a team player by nature. Fluent in English (both spoken and written). Analytical skills and strong learning ability - agility and willingness to acquire new competencies and adapt quickly to new tasks and environments. Nice to have: Previous experience managing configurations and confidential data with the SAP SuccessFactors ECP module. Ability to analyze and modify payroll/time schemas and rules Previous exposure to the integration aspect of SAP SuccessFactors. Knowledge and experience with SAP Cloud Integration. Able to read and write ABAP Code SAP HR/ECP Certification. Master degree in Business Administration or IT Management.
Job Title: Senior ServiceNow Consultant (GRC & Security) Start Date: ASAP Contract Length: 6 months + Extension Location: Zurich, Switzerland Working Model: 2 days onsite Rate: 125 CHF Per Hour Language: German Speaking About the Role: We are seeking a highly skilled and experienced Senior ServiceNow Consultant specializing in Governance, Risk, and Compliance (GRC) and Security Operations (SecOps) models within ServiceNow. In this role, you will lead and deliver complex projects, working closely with clients to design, configure, and implement tailored ServiceNow GRC and Security solutions. You will be the subject matter expert, providing strategic guidance and hands-on expertise to ensure solutions meet business needs and regulatory requirements. Key Responsibilities: Lead the design, implementation, and customization of ServiceNow GRC and Security Operations solutions. Collaborate with key stakeholders to gather business requirements, perform risk assessments, and develop implementation roadmaps. Develop and configure workflows, policies, and frameworks to ensure compliance with security standards and regulatory requirements. Provide expert advice on best practices for integrating GRC and Security modules with other ServiceNow applications. Perform gap analyses, data migrations, and system integrations as required. Conduct regular system health checks and security audits to ensure ongoing system integrity and compliance. Train and mentor junior consultants and client teams on ServiceNow GRC & SecOps functionalities. Collaborate with cross-functional teams to deliver solutions that enhance security posture and risk management. Required Skills & Experience: Proven experience (5+ years) in implementing and managing ServiceNow solutions, specifically in GRC and Security Operations. Strong understanding of ServiceNow platform architecture and integration capabilities. Expertise in configuring and customizing ServiceNow GRC modules, including but not limited to Policy & Compliance, Risk Management, and Audit Management. Proficiency in ServiceNow Security Operations (Security Incident Response, Threat Intelligence, Vulnerability Response). Experience with security frameworks such as ISO 27001, NIST, COBIT, and other regulatory requirements. Demonstrated experience in leading projects and managing client relationships. Ability to translate complex business requirements into technical solutions. Strong communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders. ServiceNow Certified Implementation Specialist (GRC or SecOps) is highly preferred. Preferred Qualifications: Experience with other security and risk management tools and integrations. Knowledge of Scripting languages such as JavaScript or PowerShell to automate workflows. ITIL certification or other relevant certifications.
23/09/2024
Project-based
Job Title: Senior ServiceNow Consultant (GRC & Security) Start Date: ASAP Contract Length: 6 months + Extension Location: Zurich, Switzerland Working Model: 2 days onsite Rate: 125 CHF Per Hour Language: German Speaking About the Role: We are seeking a highly skilled and experienced Senior ServiceNow Consultant specializing in Governance, Risk, and Compliance (GRC) and Security Operations (SecOps) models within ServiceNow. In this role, you will lead and deliver complex projects, working closely with clients to design, configure, and implement tailored ServiceNow GRC and Security solutions. You will be the subject matter expert, providing strategic guidance and hands-on expertise to ensure solutions meet business needs and regulatory requirements. Key Responsibilities: Lead the design, implementation, and customization of ServiceNow GRC and Security Operations solutions. Collaborate with key stakeholders to gather business requirements, perform risk assessments, and develop implementation roadmaps. Develop and configure workflows, policies, and frameworks to ensure compliance with security standards and regulatory requirements. Provide expert advice on best practices for integrating GRC and Security modules with other ServiceNow applications. Perform gap analyses, data migrations, and system integrations as required. Conduct regular system health checks and security audits to ensure ongoing system integrity and compliance. Train and mentor junior consultants and client teams on ServiceNow GRC & SecOps functionalities. Collaborate with cross-functional teams to deliver solutions that enhance security posture and risk management. Required Skills & Experience: Proven experience (5+ years) in implementing and managing ServiceNow solutions, specifically in GRC and Security Operations. Strong understanding of ServiceNow platform architecture and integration capabilities. Expertise in configuring and customizing ServiceNow GRC modules, including but not limited to Policy & Compliance, Risk Management, and Audit Management. Proficiency in ServiceNow Security Operations (Security Incident Response, Threat Intelligence, Vulnerability Response). Experience with security frameworks such as ISO 27001, NIST, COBIT, and other regulatory requirements. Demonstrated experience in leading projects and managing client relationships. Ability to translate complex business requirements into technical solutions. Strong communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders. ServiceNow Certified Implementation Specialist (GRC or SecOps) is highly preferred. Preferred Qualifications: Experience with other security and risk management tools and integrations. Knowledge of Scripting languages such as JavaScript or PowerShell to automate workflows. ITIL certification or other relevant certifications.
Job Title: Senior ServiceNow Consultant (HR Modules) Start Date: ASAP Contract Length : 6 months + Extension Location : Zurich, Switzerland Working Model: 2 days onsite Rate: 125 CHF Per Hour Language: German Speaking About the Role: We are looking for an experienced Senior ServiceNow Consultant with deep expertise in HR Service Delivery (HRSD) modules. You will play a pivotal role in leading the design, configuration, and implementation of ServiceNow HR solutions, ensuring that our clients achieve operational efficiency and an enhanced employee experience. As a key member of our team, you will work closely with clients to understand their HR processes and configure ServiceNow HR solutions that streamline and automate their workflows. Key Responsibilities: Lead the end-to-end implementation of ServiceNow HR Service Delivery (HRSD) modules, including Case and Knowledge Management, Employee Service Center, and Performance Analytics. Collaborate with HR teams to gather requirements, assess business needs, and translate them into technical solutions within ServiceNow. Customize and configure workflows, forms, reports, and dashboards to optimize HR processes and enhance employee engagement. Provide strategic guidance on HR best practices, recommending ServiceNow features and functionalities that improve HR operations. Perform system integrations between ServiceNow HR modules and other HR systems, such as payroll and talent management platforms. Conduct system testing, user training, and post-implementation support to ensure seamless adoption of the new solutions. Serve as a trusted advisor to clients, guiding them on the ServiceNow roadmap, HR service automation strategies, and future HR technology trends. Mentor and train junior consultants and client HR teams on ServiceNow HRSD functionalities. Ensure compliance with data privacy regulations, such as GDPR, while managing sensitive HR data within the platform. Required Skills & Experience: 5+ years of experience in implementing and configuring ServiceNow HR Service Delivery (HRSD) modules. Deep knowledge of HR processes, including employee life cycle management, case management, and HR self-service portals. Strong experience in customizing HR workflows, automating HR processes, and integrating ServiceNow with other HR systems. Proficiency in ServiceNow platform architecture and HRSD module capabilities. Proven ability to gather and document business requirements and design scalable solutions that meet client needs. Experience with ServiceNow HR Reporting and Performance Analytics to provide insights into HR operations. Excellent communication and stakeholder management skills, with the ability to engage with HR leaders and technical teams. ServiceNow Certified Implementation Specialist (HRSD) is highly preferred. Preferred Qualifications: Familiarity with HR compliance requirements and data privacy laws (eg, GDPR). Experience in integrating ServiceNow HRSD with external systems such as Workday, SAP SuccessFactors, or Oracle HCM. Knowledge of ServiceNow Employee Document Management and Onboarding & Transitions modules. Scripting knowledge in JavaScript or PowerShell to automate custom HR workflows.
23/09/2024
Project-based
Job Title: Senior ServiceNow Consultant (HR Modules) Start Date: ASAP Contract Length : 6 months + Extension Location : Zurich, Switzerland Working Model: 2 days onsite Rate: 125 CHF Per Hour Language: German Speaking About the Role: We are looking for an experienced Senior ServiceNow Consultant with deep expertise in HR Service Delivery (HRSD) modules. You will play a pivotal role in leading the design, configuration, and implementation of ServiceNow HR solutions, ensuring that our clients achieve operational efficiency and an enhanced employee experience. As a key member of our team, you will work closely with clients to understand their HR processes and configure ServiceNow HR solutions that streamline and automate their workflows. Key Responsibilities: Lead the end-to-end implementation of ServiceNow HR Service Delivery (HRSD) modules, including Case and Knowledge Management, Employee Service Center, and Performance Analytics. Collaborate with HR teams to gather requirements, assess business needs, and translate them into technical solutions within ServiceNow. Customize and configure workflows, forms, reports, and dashboards to optimize HR processes and enhance employee engagement. Provide strategic guidance on HR best practices, recommending ServiceNow features and functionalities that improve HR operations. Perform system integrations between ServiceNow HR modules and other HR systems, such as payroll and talent management platforms. Conduct system testing, user training, and post-implementation support to ensure seamless adoption of the new solutions. Serve as a trusted advisor to clients, guiding them on the ServiceNow roadmap, HR service automation strategies, and future HR technology trends. Mentor and train junior consultants and client HR teams on ServiceNow HRSD functionalities. Ensure compliance with data privacy regulations, such as GDPR, while managing sensitive HR data within the platform. Required Skills & Experience: 5+ years of experience in implementing and configuring ServiceNow HR Service Delivery (HRSD) modules. Deep knowledge of HR processes, including employee life cycle management, case management, and HR self-service portals. Strong experience in customizing HR workflows, automating HR processes, and integrating ServiceNow with other HR systems. Proficiency in ServiceNow platform architecture and HRSD module capabilities. Proven ability to gather and document business requirements and design scalable solutions that meet client needs. Experience with ServiceNow HR Reporting and Performance Analytics to provide insights into HR operations. Excellent communication and stakeholder management skills, with the ability to engage with HR leaders and technical teams. ServiceNow Certified Implementation Specialist (HRSD) is highly preferred. Preferred Qualifications: Familiarity with HR compliance requirements and data privacy laws (eg, GDPR). Experience in integrating ServiceNow HRSD with external systems such as Workday, SAP SuccessFactors, or Oracle HCM. Knowledge of ServiceNow Employee Document Management and Onboarding & Transitions modules. Scripting knowledge in JavaScript or PowerShell to automate custom HR workflows.