128 joburi disponibile

Senior Software Tester,Automation Tester,Agile You will join this national healthcare client who are looking for a Senior Automation Tester to join their existing engineering team. The role is key in supporting the management and development of a major national application. As a member of the software engineering division, you will assist in assessing software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. The role will ensure that all products, applications and systems work correctly. Senior Software Tester,Automation Tester,Agile As a Senior Automation Tester, you will be expected to: * Analyse user stories and/use cases/requirements for validity and feasibility * Collaborate closely with other team members and departments * Execute all levels of testing (System, Integration, and Regression) * Design and develop automation/test scripts when needed * Detect and track software defects and inconsistencies * Provide timely solutions * Apply quality engineering principals throughout the Agile product life cycle * Provide support and documentation * Review and analyse system specifications * Collaborate with Engineers to develop effective strategies and test plans * Execute test cases (manual or automated) and analyse results * Evaluate product code according to specifications * Create logs to document testing phases and defects * Report bugs and errors to development teams * Help troubleshoot issues * Conduct post-release/post-implementation testing * Work with cross-functional teams to ensure quality throughout the software development life cycle * Present test evidence and lead discussions around findings Due to the nature of the role ideally you will have experience of testing in the Financial Services/Indurance domain. Senior Software Tester,Automation Tester,Agile Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

RF Engineer/RF Design Engineer We currently have a Mid and Senior RF Engineer/RF Design Engineer role available for high profile Design and Manufacturing company who's offices are based in North London. The Senior RF engineer will take a key role in the development of new products. This is a hands-on design role that will focus on RF design down to discrete component level - covering active and passive circuit design over a wide range of frequencies from DC to Ka-Band. The right candidate will comfortable working within the lab and using the test equipment Role: Substantial laboratory-based work from concept through to production. Produce high quality RF designs that meet the agreed targets for performance, reliability, manufacturability, testability, cost and timescales. Perform analysis and simulation of your designs to ensure that it complies with the requirements for gain, power levels, linearity, VSWR, NF, signal related spurii etc. Tech Skills: Hands on design experience down to component level proven experience in RF and microwave design and test of active and passive circuits, DC-3 GHz (ideally up to 40 GHz) down to discrete component level AWR Microwave office Altium Designer Nice to have: Degree in Electronics, Physics or Engineering Interest in RF over Fibre Technology If this role sounds of interest and please send your CV through or call Robert. RF Engineer/RF Design Engineer Handle actively welcomes applicants from under-represented backgrounds PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.

Lead Digital RF/ * strong experience with DSP (Digital Signal Processing required) We currently have a Lead Digital RF Engineer role available for high profile Design and Manufacturing company who's offices are based in North London. The Senior RF engineer will take a key role in the development of new products. This is a hands-on design role that will focus on RF design down to discrete component level - covering active and passive circuit design over a wide range of frequencies from DC to Ka-Band The right candidate will comfortable working within the lab and using the test equipment Role: Substantial laboratory-based work from concept through to production. Produce high quality RF designs that meet the agreed targets for performance, reliability, manufacturability, testability, cost and timescales. Perform analysis and simulation of your designs to ensure that it complies with the requirements for gain, power levels, linearity, VSWR, NF, signal related spurii etc. Tech Skills: DSP Skills (Digital Signal Processing) Software Defined Radio's FPGA experience VHDL Coding Strong MATLAB Hands on design experience down to component level proven experience in RF and microwave design and test of active and passive circuits, DC-3 GHz (ideally up to 40 GHz) down to discrete component level AWR Microwave office Altium Designer Nice to have: Degree in Electronics, Physics or Engineering Interest in RF over Fibre Technology If this role sounds of interest and please send your CV through or call Robert. Lead Digital RF/Lead RF Design Engineer Handle actively welcomes applicants from under-represented backgrounds PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.

IT Support Engineer/AV Engineer/Help Desk - High Wycombe - £18,000 - £20,000 My client in High Wycombe has a new position available for a talented 1st Line Support Engineer. They're looking for someone to come in and help support internal users with IT issues. This is a varied and interesting position within a reputable and fast growing organisation. This business will offer career progression and opportunities to move up into an more Senior IT Support Role. Within this role you would provide high quality face-to-face or remote support to all staff members, recording support issues and service requests in the incident ticketing system. Also you would resolve issues with IT systems and business applications, seeking help from other members of the IT team when necessary. Skills Needed: * Active Directory * Exchange or Office 365 * Exposure and knowledge of different Windows products * Experience of working on a help desk. Qualifications You Will Gain In This Role! Server 2016 Datacentre MCSA 70-740 Installation, Storage, and computer with Windows Server 2016 70-741 Networking with Windows Server 2016 70-742 Identity with Windows Server 2016 For immediate attention please email your CV to (see below) or call. Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.

Software Developer - £40k - £60k - Bracknell, Berkshire A Software Developer is required by a market leading company located in Bracknell. Due to an extensive workload and expansion, the company are looking to bring on board a Software Developer to join their existing web applications software development team. The position will be fully hands on reporting to the Head of Engineering but will also involve some mentoring to junior team members. The ideal Senior Developer will have strong full-stack development experience along with a good degree from a well-regarded University. Essential experience; University degree in Computer Science, Engineering, Physics, Maths, or similar C# .NET SQL Agile TDD Any experience in one or more of the following is advantageous; .NET Core NoSQL Modern JavaScript libraries: React.js, Vue.js etc Real Time programming Docker, Kubernetes Selenium This is an exciting opportunity to join a rapidly expanding company using the latest tools and technologies. If you are looking for a role of this nature please contact (see below) or call.

A leading utility company in the Derby area has a fantastic opportunity for a Senior Electrical Design Engineer to join and become their Technical Lead for Electrical Engineering. As a business, they are entering an exciting and unprecedented period of transformation. They are improving and innovating in all areas of their business to provide the best service to their customers and we are looking for motivated, innovative individuals to join their team. Being the Technical Lead, you will be responsible for the design on a diverse range of projects, from feasibility through to outline design and hand over to the Projects team. Sound exciting?? We are seeking a motivated individual who will work within a team who are collaborative, creative, efficient and always focused on best value for the business whilst providing an energetic challenge to the status quo. As the Technical Lead, you will be responsible for defining, following, and updating the company specification to ensure industry best practices and new technologies are introduced and maintained within the company. Key Responsibilities - Supervise or undertake development of technical options to engineering problems using the Solutions Process, to deliver the best engineering Solution for cost and benefit delivery - Undertake or supervise feasibility studies for a variety of electrical projects - Support the Solutions Manager/Project Manager in the project management of projects, including the monitoring and control of project costs, and defining and working to a project plan - Provide Technical Authority to support the Company in maintaining the Electrical Specification, ensuring project compliance with the Specification and review of technical impact of project changes. You will have a wealth of experience of electrical orientated projects feasibility assessment, outline, detailed design and the delivery of Electrical and/or ICA projects. An understanding and knowledge of contract management is necessary to ensure consultants and contractors employed to assist in design are managed correctly, meet technical requirements, and to ensure that the correct corporate governance procedures are adhered to. The company offer a friendly and flexible working environment, a refurbished office, onsite parking, salary up to £50,000 with flexibility possible for the ideal candidate, plus company benefits. Apply now! *Applications requiring sponsorship unfortunately are unable to be processed, apologies in advance* To find out more about Huxley Engineering, please visit the website. Huxley Engineering, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy

Electronic Trading Platforms 1st Line Support Engineer - London - Long Fixed Term Contract Our large client role are looking for an Electronic Trading Platforms Support Engineer. Experience for the Electronic Trading Platforms 1st Line Support Engineer - A good appreciation of Front Office activities Understand the front to back product life cycle.. One of the key trading applications is ION, so good experience is essential for this role. Responsibilities for the Electronic Trading Platforms 1st Line Support Engineer - Support several trading desks in a level 1 capacity Raise, investigate and resolve support queries and escalate incidents to senior management and stakeholders. This will be achieved using the corporate tool ServiceNow. Task management, and following issues through to resolution. The team work to a shift pattern covering 7am-6pm each covering an 8 hour day

Senior DevOps Engineers with experience of automating CI/CD pipelines for Java based applications are required by this major financial service provider to help them build out their DevOps capability as part of a major investment in their technology stacks. In order to secure one of these Senior DevOps Engineer roles candidates will need to be able to demonstrate experience of the following: Experience working in high-performing teams, delivering innovative technical solutions, applications and services. Evidence of training. mentoring and quality checking the work of Junior DevOps Engineers. Has experience of working and helping to lead Agile teams, using the Scrum framework. Public cloud experience, preferably AWS, but Microsoft Azure or Google Cloud experience is also relevant Good Java Scripting skills as well as one or more of Shell, Bsh, Go, Python, Ruby, Yaml or Powershell Docker containerisation and Kubernetes experience is an added bonus Jenkins, Ansible, Terraform Using your experience of DevOps, CI/CD pipelining and Infrastructure as a Code (IAAC), you'll take on a leading frontline role in building the new Devops capability for this client. As such you will be required to lead by example and take end-to-end ownership for developing and implementing solutions. As a reward for you experience you will work on lots of interesting and challenging projects across the clients technology estate and you'll receive a competitive package of remuneration and excellent on going career training. Lorien Plc is acting as an Employment Agency in relation to this vacancy.

Android Developer Detailed Job title: Android Developer/Java/Kotlin/NDK/Cryptography/Mobile Location: Cardiff/London/Remote Salary: £50,000 - £70,000 per annum plus benefits Are you looking for a new Android Developer position? Do you have hands-on Android development experience, working with Java and Kotlin? Sentinel are working with a rapidly growing Mobile Payments start-up organisation, looking for an Android Developer to join their growing mobile development team. The position can be worked remotely with the occasional trip to their Cardiff or London office as and when required, ideally they would like someone in the office 1-2 days per week but this is negotiable. The position would suit an experience Android developer ideally with some exposure to mobile payments and security. Skills & Experience: We are looking for someone that has a strong mix of the following skills and experience: Experienced with Android Mobile Development Strong programming experience with Java And Kotlin Knowledge of mobile payments or experience developing financial applications Some experience with mobile security, NDK and/or Cryptography ideally Responsibilities: As the Android Developer you will be responsible for: Designing and developing enhance features for their existing products Maintaining their existing mobile products And assisting in the design and development of new product Alternative job titles: Android Developer/Android Engineer/Senior Android Developer/Senior Android Engineer/Mobile Developer/Mobile Engineer For more information please contact Keiran Baldwin

AWS DevOps Expert with a Software Engineering background (C#/.Net) Central London Excellent Salary (£100,000 +) with generous benefits package A Senior AWS DevOps specialist with a background in Software Engineering (MS Stack) C# .NET This is an incredible opportunity to join a well established, innovative and rapidly expanding FinTech offering leading-edge, cloud-based, SaaS systems for global Finance organisations. Clients include the largest Banks, Fund/Asset Managers and Sovereign Wealth Funds across the globe The Role Based from the global HQ in Central London, the company is now looking to hire a very experienced, professional and highly ambitious AWS DevOps Engineer to take a lead role in extending & supporting their existing AWS infrastructure. The role involves hands on development & support of all aspects of their: AWS infrastructure, including network configuration and access control Continuous integration development environment Build and deployment pipeline Key Skills & Experience Essential: in depth, hands-on experience of core AWS technologies including: Networking VPC Configuration/VPC Peering Route53 DNS Configuration ELB Auto Scaling Access Control IAM KMS AWS Services EC2 Lambda S3 DynamoDB API Gateway Kinesis Experience of designing and developing continuous integration build, test and deployment environments using modern cloud-based tools and techniques including: AWS CloudFormation AWS SAM (Serverless Application Model) AWS CodeDeploy AWS CodePipline TeamCity Experience of building, device hardening and patching Windows Server AMIs. Coding skills using the NET Framework including C#.NET or VB.NET Powershell/Python Scripting skills. The Individual You must have previous extensive hands-on experience of supporting and developing multiple AWS infrastructure environments You will be a technologist motivated by what's new to ensure you're always ahead of the curve. Most of all, you'll be the kind of person willing to do whatever it takes to get the absolute best solution in any circumstance. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.

We are recruiting an Electronic Trading Platforms Support Engineer based in London on contract working for a Banking organisation. (Currently the role is based remotely) The successful candidate should have a good appreciation of general Front Office activities and understand the front to back product life cycle. The role is to support several trading desks in a level 1 capacity. The successful candidate will be expected to raise, investigate and resolve support queries and escalate incidents to senior management and stakeholders. This will be achieved using the ServiceNow. The candidate should be proficient in task management, and following issues through to resolution. The team work to a shift pattern covering 7am-6pm each covering an 8 hour day. The Front Office Application Support team in total is 8 people, reporting to the Head of Trade Floor Support. Essential Skills : Front Office, Markitwire, iON, Brokertec FX, iCAP, Treasury, Repo, Stock, Broking, Lending, Market Risk, and ServiceNow PAYE role

Android Developer Detailed Job title: Android Developer/Java/Kotlin/NDK/Cryptography/Mobile Location: Cardiff/London/Remote Salary: £50,000 - £70,000 per annum plus benefits Are you looking for a new Android Developer position? Do you have hands-on Android development experience, working with Java and Kotlin? Sentinel are working with a rapidly growing Mobile Payments start-up organisation, looking for an Android Developer to join their growing mobile development team. The position can be worked remotely with the occasional trip to their Cardiff or London office as and when required, ideally they would like someone in the office 1-2 days per week but this is negotiable. The position would suit an experience Android developer ideally with some exposure to mobile payments and security. Skills & Experience: We are looking for someone that has a strong mix of the following skills and experience: Experienced with Android Mobile Development Strong programming experience with Java And Kotlin Knowledge of mobile payments or experience developing financial applications Some experience with mobile security, NDK and/or Cryptography ideally Responsibilities: As the Android Developer you will be responsible for: Designing and developing enhance features for their existing products Maintaining their existing mobile products And assisting in the design and development of new product Alternative job titles: Android Developer/Android Engineer/Senior Android Developer/Senior Android Engineer/Mobile Developer/Mobile Engineer For more information please contact Keiran Baldwin

Senior Java Developer - Fleet - £75K - Remote onboarding Austin Fraser is excited to be representing a software business that has development at its core. It's top priority is about doing things in the right way. In this business, quality code comes before quantity and they help businesses utilise data collected in a creative way to support their payment platforms. We have been partnered with this company for a number of years and it is evident in the feedback from the engineers placed there that it is a great place to work. It is a business where you are encouraged to contribute to ever changing technology and you will work among a team of developers with a true passion for what they do. The business is showing no signs of slowing down and are still continuing to grow through the pandemic. They are conducting remote virtual interviews and onboarding remotely. This position will be part of a core technology team with no limits in the tech stack used and a lot of the work is pure greenfield as a new payments platform is being built up. Experience we are looking for is; - Strong Java Server Side development experience - Microservices - Spring Boot - Big Data (Training Provided) My client appreciates the fact that not everyone would have worked with all of these technologies so applications welcome from candidates with a different technical background who have a willingness to adapt. In return for your expertise, you would join an organisation that recognises talent and has won lots of awards for their training and development. They also offer: Flexible working (2 Days Remote) - Remote working is a must right now but they are of the mindset that you will work where you are productive for the rest of the year. Competitive salary Bonus - 7% Pension Contributions of 10.5% yearly Private Healthcare For further information and a detailed discussion and an extended job specification please contact Gavin Stephens at Austin Fraser. Austin Fraser is acting as an Employment Agency in relation to this vacancy. Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.

Senior Developer (Python/Java) Real Time programming - Highly sophisticated product Dublin, €80k Modis are looking for a Senior Software Developer to lead the development of a highly data driven product that is absolutely one of its kind within its industry. This is a perfect opportunity for a hands-on techie looking to lead a small team of incredibly talented Developers. Technology is absolutely at the heart of what these guys do - They need software that will grow with them as a business and allow them to reach their full potential.. and this is where you come in. The work here is technically complex, highly intricate and challenging so it's important that you will work hard and run fast in order to be a success within this environment. We're looking for a Senior Dev who's absolutely at the top of their game technically - who can take full ownership of the product, but someone who also has the ability to lead a small team. You'll oversee the work of the firms x5 in-house Developers and also provide oversight and direction of an outsourced team in future. Tech wise you'll be proficient in Python and/or Java and some C# wouldn't go a miss. A Real Time programming language would be hugely beneficial to this role due to the nature of their product and what they're all about. You'll have a proven track record in designing and implementing well-engineered, reliable, and bug-free data architecture and you'll know exactly what to do in order to really drive this product forward and take it to the next level, In return you'll join a fun and informal environment and work with a very intelligent bunch of guys who all share a passion for the product and the companies ethos. This is a great chance to really shape a leading product that's already leading the way within its industry. Based in Dublin you'll receive up to €80k plus benefits - you can also work remotely a couple of days a week. Contact Laura Buck at Modis today for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement explains how we will use your information

I am currently looking for a Senior Splunk Engineer to work for a financial client on a 2 Month contract with likelihood of extension. Roles and Responsabilities: The successul candidate is required to create dashboards in Splunk to monitor and gain insights into their Mattermost Application. Also required to work further too determine metrics and useful content to create and display in the dashboards. Experience in the finance/banking sector is preferred. Remote UK working. Qualifications: Splunk Certified (Preferred) Contract Details: Location: UK Remote Start Date: August (6 Week Onboarding Prior) Pay Rate: £300 - £400 Duration: 2 Months (High Extension Potential)

My client is currently one of Irelands fastest growing Technology companies is seeking a Support Engineer on a permanent basis in South Dublin. The Support Engineer role will provide Application technical support to new and existing customers. Providing support on configuration setups and available product features Troubleshooting technical issues that may arise with customer deployments Reproducing problems in a test lab and liaising with the development teams for bug resolution. Creating and maintaining Knowledgebase articles Required Skills: Good all-round knowledge of Windows Operating System, buiding/configuration Ideally have experience with gathering requirements Working experience with Registry Excellent interpersonal and communication skills. Excellent decision making, prioritization, and organizational skills. Strong technical troubleshooting and problem-solving skills. Previous experience working with VDI technologies such as Citrix or VMWare To find out more on this exciting role then please contact me (Details Below)

Scala, Big Data, Software Engineer, Senior Engineer, Principal Engineer. Role: -Join the team responsible for developing, maintaining and delivering systems that schedule, ingest, process and enrich content and metadata. -Help the business realise benefits iteratively and quickly by working with architects and technical analysts to provide options to the business. - Work with scrum team technical leads, SREs, technical analysts and architects to create detailed, robust solution designs to be implemented by the teams from the high-level architecture. - Help set the technology strategy and principles for the department and work across many scrum teams promoting best practices and software excellency. - Lead by example. -Ensure a collaborative engineering culture within the department and support the career development of the engineers. - Collaborate with the other Principal Engineers to establish a clear technical direction and ensure the technical bar is constantly raising. - Keep on top of industry trends and collaborate with other Principal Engineers across entire Software Engineering organisation. You'll have: - Expertise in Scala development (min 5 years) - Successfully designed, built, deployed and operated a resilient microservices based solution at large scales for a significant period. - Successfully designed, built, deployed and operated a resilient and scalable data platform (Analytics/BI and/or Real Time stream processing and/or so-called BigData type platform). - Architected systems using SOA best practices and patterns for distributed enterprise systems, like DDD, Event Sourcing, etc. - A strong understanding of how to test software effectively and achieve continuous delivery through a DevOps culture. - Experience working with cloud native tooling for running distributed applications on a hybrid cloud. - A good track record of choosing and working with the appropriate languages and technologies, across the entire stack, to get the job done simply and effectively. Ideally with experience using Java, Scala, Kafka, RDBMSs and NoSQL DBs. By applying to this job you are sending us your CV, so we are keen for you to see our Privacy Notice, which can be found on our website. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found on our website. We are an equal opportunity employer and value diversity at our company.

Title: Senior Project Engineer (Mechanical) Reference: CBS9NM Location: Romney Marsh, Kent Rate: £437.50 - £481.25per day based on a 4 day week depending on experience IR35: Inside of IR35 Job Type: Contract, Duration: 12 months Contact details: Natalie Mohamed Purpose of Role To provide fit for purpose engineering solutions for complex projects. To ensure that design authority standards and configuration control are applied appropriately. A Project Engineer (Senior) will provide more complex engineering solutions to higher profile projects, underpinned by a high level of technical knowledge and experience. Key Duties/Responsibilities/Accountabilities Identify project functional requirements and stakeholder needs for assigned project. Manage engineering support to the project. Contribute to production of Project Execution Plans including design, safety case and commissioning strategies. Support project optioneering process. Develop concept design and fit for purpose engineering solution for projects. Produce and/or approve project technical specifications. Manage detailed design activities in accordance with design authority standards. Prepare modification proposals as required, acting as Nominated Responsible Engineer where appointed. Carry out technical assessment/approval of contractors work instruction/method statements/risk assessments. Provide technical supervision of construction/deconstruction activities to ensure compliance with design intent. Approve as built drawings. Specify and provide technical supervision of commissioning and/or decommissioning Manage hand over to systems/operations ensuring that all drawings, instructions and training have been supplied as required. Liaise and consult with system engineer and other stakeholders throughout project life cycle to ensure efficient and effective project delivery. Maintain site configuration control throughout project life cycle. Comply with all Environment, Health, Safety, Security and Quality policies, procedures, work instructions and risk assessments and support the continuous improvement of Health, Safety, Environment and Quality on Site. As a customer-focused individual, the post holder will be expected to support delivery within his or her range of skills, knowledge, experience and competence. Review on-site and off-site events and root cause analysis to promote improved working practices. The post holder may be required to undertake delegated responsibility for the Design Authority and act as a site intelligent customer. Contribute to the effective development and delivery of training within own area of specialism. Deputise for Section Head when required. The post holder may be required to undertake emergency scheme duties Education/Qualifications/Training Appropriate HNC, National Qualifications Framework (NQF) level 5; preferably degree level (NQF level 6) or working towards Membership of a relevant Engineering Institution Chartered Status Experience/Knowledge Significant experience in a practising disciplined Engineering role (Mechanical, Electrical, C & I or Civil) on industrial plant Significant experience of nuclear and/or conventional project engineering Detailed understanding of relevant Company and/or national engineering standards Working knowledge of the Safety Rules and working knowledge of risk assessment methodology. Detailed knowledge of relevant Site Licence and Quality Management System requirements. Detailed knowledge of CDM Designer role Contract Management Project delivery experience If you match these requirements, please apply as usual. Elevate will send you an email, please open, click and action it and your application will be visible to the hiring organisation directly. Elevate provides a route to contract and contingent assignments across many skills areas by matching your profile to relevant jobs that our customers post to the platform. Please note that Elevate Direct is a software provider and not a recruitment agency. As such, Elevate is not involved in the recruitment processes for any employer, who uses the platform. Please contact employers directly through your Elevate profile with any queries related to your application.

Job Summary The 2nd Line Applications Engineer role works as part of the Network Operations team to support all internal IT related products and platforms, as well as assisting with the Application and its dependencies. This is an important role and has good opportunity to progress to a senior position. Key responsibilities Provide 2nd line IT support for all users worldwide. Manage internal IT cases using ticketing systems, ensuring that all cases are managed effectively and within SLA. Work with the wider Network Operations Team to provide support for production infrastructure and systems, including server, network and voice technologies. Where required, liaise with suppliers, other departments. Assist in implementation and maintenance of systems Work with the Senior Manager IT & Security to: Proactively Monitor & Secure Systems Document solutions and add to Net Ops Knowledgebase Define and improve support and management processes and standards.. Provide technical support and mentoring for junior IT engineers within the team. . Maintain accurate records for all infrastructure, equipment and users Travel, as required, to company sites Experience and Qualifications Essential Experience in a similar technical support role. Strong troubleshooting abilities across a wide range of hardware/software technologies. Strong knowledge in the following areas: Microsoft Windows 10 Microsoft Azure Microsoft Office 2016 (& Office 365) Microsoft Windows Server 2008, 2012, 2016,2019 Microsoft Hyper-V (& System Center Virtual Machine Manager) Supporting Microsoft Technologies (AD, ADFS, Exchange, System Centre, SQL, IIS, SharePoint, DNS, DHCP, Clustering, RDS) SQL knowledge is beneficial Network understanding (LAN, WAN, Wireless, Switches, VPN) Support of printers, scanners and other end user peripherals. Broad understanding of voice technologies. Desirable Good knowledge in the following areas: Microsoft Skype for Business and collaboration tools IP based and traditional voice technologies Backup solutions (ideally Veeam Backup & Replication) Experience in an ITIL environment. Profile Excellent communication skills both written and verbal. Excellent collaboration skills. With the ability to liaise effectively with multiple different stakeholder groups. High level of patience, politeness, tact and diplomacy. Excellent listening skills. With the ability to understand and interpret user & customer requirements. Strong problem-solving skills, covering both technical and business processes. Broad creative thinking, to be able to come up with new ideas to improve infrastructure, systems, process & financial performance. Ability to work calmly under pressure. Good organizational and planning skills and have an ability to multi-task and meet tight deadlines.