2rd Line/Desktop Support Engineer required for a 12 month FTC based in Worthing (working remotely initially) Working for a leading utilities organisation, as 2rd line support/Site Technician, you will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests. The IT Site Technician will provide general user support for desktop, printer, and mobile devices. Support will be delivered both remotely via ServiceNow ticketing platform or face to face through site visits in the field. This role will have strong technical expertise in the client OS platforms and technologies. The IT Site Technician will be required to be able to configure core apps/applications in order to support mobile technology and security activities. Scope of role . Triage and where possible resolve tickets that have been raised in ServiceNow. . To produce service improvement initiatives to increase the performance and resilience of the in scope technology. . Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards. . Provides advice and guidance to colleagues regarding incidents. . Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance. . Identify, log and resolve technical problems with software applications or network systems. . Identify potential changes and system improvements to present to senior team leaders for consideration and implementation. . Work with Site Operational Support Manager and Technical Team Leader to plan and deliver project based activities. . Mentor, train and develop junior staff members within the team. Knowledge share and where possible shift left responsibilities to Service Desk. Knowledge/experience: . At least 2 years' experience within Enterprise IT Environment in a Desktop support role. . Understanding of application technologies, and service management/monitoring approaches. . Employs a structured approach to questioning and adopts a logical troubleshooting methodology. . General knowledge of IT hardware and peripherals. . ITIL Foundation preferred. . Windows 7, Windows 10, SCCM, MS Office Suite, MS Server OS, networking, VMware, Citrix, print environments. This role is to start ASAP and offers a completive FTC salary between 30k - 37k depending on your level of experience Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Networkers and may assist with processing your application.
28/09/2020
2rd Line/Desktop Support Engineer required for a 12 month FTC based in Worthing (working remotely initially) Working for a leading utilities organisation, as 2rd line support/Site Technician, you will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests. The IT Site Technician will provide general user support for desktop, printer, and mobile devices. Support will be delivered both remotely via ServiceNow ticketing platform or face to face through site visits in the field. This role will have strong technical expertise in the client OS platforms and technologies. The IT Site Technician will be required to be able to configure core apps/applications in order to support mobile technology and security activities. Scope of role . Triage and where possible resolve tickets that have been raised in ServiceNow. . To produce service improvement initiatives to increase the performance and resilience of the in scope technology. . Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards. . Provides advice and guidance to colleagues regarding incidents. . Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance. . Identify, log and resolve technical problems with software applications or network systems. . Identify potential changes and system improvements to present to senior team leaders for consideration and implementation. . Work with Site Operational Support Manager and Technical Team Leader to plan and deliver project based activities. . Mentor, train and develop junior staff members within the team. Knowledge share and where possible shift left responsibilities to Service Desk. Knowledge/experience: . At least 2 years' experience within Enterprise IT Environment in a Desktop support role. . Understanding of application technologies, and service management/monitoring approaches. . Employs a structured approach to questioning and adopts a logical troubleshooting methodology. . General knowledge of IT hardware and peripherals. . ITIL Foundation preferred. . Windows 7, Windows 10, SCCM, MS Office Suite, MS Server OS, networking, VMware, Citrix, print environments. This role is to start ASAP and offers a completive FTC salary between 30k - 37k depending on your level of experience Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Networkers and may assist with processing your application.
IT Endpoint and Collaboration Team Lead - Desktop, Unified Communications, SCCM, Agile Our leading International law firm are looking to recruit an IT Endpoint and Collaboration Team Leader on a permanent basis. The Endpoint and Collaboration team encompasses both traditional desktop engineering and unified communications into one team responsible for all endpoints, from laptops and desktops to smart phones and tablets. The team will also be responsible for building and maintaining an enterprise communications platform that our business will use to communicate, share and collaborate both internally and with our clients. This is a highly technical hands on role requiring an excellent endpoint engineer with SCCM and Intune proficiency matched with skills in unified communication platforms, namely Microsoft 365 and Teams with Mitel integration. You will need to have knowledge of PBX telephony, be security aware and experience of CASB and Proxy technologies would be advantageous. The successful candidate will take on the role of architect and develop the roadmap and strategy with IT leadership. The IT Infrastructure team is built into two teams, each having a team leader. The Endpoint and Collaboration Team and Infrastructure Team. The successful candidate will report into the IT Infrastructure Manager and will have 3 direct reports. Key responsibilities Managing the endpoint product life cycle is one of the core responsibilities, ensuring our users are using up to date OS and Software that is delivered as seamlessly as possible Developing our communications platforms and devices which will include managing our key vendors and partners Building knowledge guides of new platforms with our knowledge teams Management and ongoing support of our Office 365 environment working alongside e-discovery and business systems to system interoperability Migrating from Skype online to Teams and building governance policies inline with information security policies Responsible for audio-visual strategy aligns with our unified communications strategy Developing team members, ensuring training is taken and time is set aside for R&D and innovation Building a robust, secure and evolving roadmap, defining our user genres always keeping User experience and security as priority Participating and occasionally running our daily stand up meetings to highlight progress on our key priorities, escalating any blockers to our stakeholders. Building relationships within IT and across the business to better understand what our business requirements are and what are users want from their technology Developing and implementing Endpoint Manager Hybrid with Modern Deployment and Auto Pilot allowing management of any device Developing your own skills and undertaking R&D and innovation to improve our systems Updating our Azure DevOps board with progress and keeping stakeholders informed Accurately estimate sprint goals to stakeholders and deliver these goals on time Contribute to the drive of automation and continuous service improvement Establishing processes and procedures to improve our service delivery global footprint Build a world class endpoint monitoring solution and working with the IT Service Delivery Manager to fully transition alert management to correct levels within IT Ensure DevOps Wiki is up to date with content tested and distributed where needed Be an active member of the change advisory board responsible for submitting new change request and attending CAB as and when required Feed into Major Incident Management and Problem Management processes and ensure these filters down to Endpoint team members Work within the firms project methodology for all projects Fulfil responsibilities in the event of an emergency or disaster in adherence with BC/DR policies Position requirements At least five years' experience in a senior technical IT position, preferably in a professional partnership Industry experience with Microsoft Teams with Softphone capabilities is essential to be considered for this role Subject matter expert in Microsoft Endpoint Manager formally SCCM Proven experience in Endpoint planning and development Experience with desktop virtualisation and cloud computing highly desirable Exposure to legal application is desirable In-depth knowledge of applicable data privacy practices and laws Deep understanding of project management principles and application Software MS Cloud (Azure, Office365, Exchange Online, Teams etc) Microsoft Endpoint Manager Intune MDM Mitel Telephony (Vendor supported) PowerShell Azure Virtual Desktop Citrix Azure DevOps Windows 10 Enterprise Edition Windows Server 2012, Rubrik Backup Platform Exposure to Document Management Systems Desktop Fax (RightFax) Customer Relationship Management (InterAction and Microsoft Dynamics) CASB solutions, MCAS, NetSkope, Bitglass all desirable An understanding of Cisco Router/switch iOS, Checkpoint Firewall, Sophos HIPS & Cisco AMP/Umbrella Hardware HP Laptops (Currently) Mitel VoIP telephony Canon MFD's & HP Printers (managed service) General appreciation of NetScaler, Firewalls, Cisco networking
26/09/2020
Full time
IT Endpoint and Collaboration Team Lead - Desktop, Unified Communications, SCCM, Agile Our leading International law firm are looking to recruit an IT Endpoint and Collaboration Team Leader on a permanent basis. The Endpoint and Collaboration team encompasses both traditional desktop engineering and unified communications into one team responsible for all endpoints, from laptops and desktops to smart phones and tablets. The team will also be responsible for building and maintaining an enterprise communications platform that our business will use to communicate, share and collaborate both internally and with our clients. This is a highly technical hands on role requiring an excellent endpoint engineer with SCCM and Intune proficiency matched with skills in unified communication platforms, namely Microsoft 365 and Teams with Mitel integration. You will need to have knowledge of PBX telephony, be security aware and experience of CASB and Proxy technologies would be advantageous. The successful candidate will take on the role of architect and develop the roadmap and strategy with IT leadership. The IT Infrastructure team is built into two teams, each having a team leader. The Endpoint and Collaboration Team and Infrastructure Team. The successful candidate will report into the IT Infrastructure Manager and will have 3 direct reports. Key responsibilities Managing the endpoint product life cycle is one of the core responsibilities, ensuring our users are using up to date OS and Software that is delivered as seamlessly as possible Developing our communications platforms and devices which will include managing our key vendors and partners Building knowledge guides of new platforms with our knowledge teams Management and ongoing support of our Office 365 environment working alongside e-discovery and business systems to system interoperability Migrating from Skype online to Teams and building governance policies inline with information security policies Responsible for audio-visual strategy aligns with our unified communications strategy Developing team members, ensuring training is taken and time is set aside for R&D and innovation Building a robust, secure and evolving roadmap, defining our user genres always keeping User experience and security as priority Participating and occasionally running our daily stand up meetings to highlight progress on our key priorities, escalating any blockers to our stakeholders. Building relationships within IT and across the business to better understand what our business requirements are and what are users want from their technology Developing and implementing Endpoint Manager Hybrid with Modern Deployment and Auto Pilot allowing management of any device Developing your own skills and undertaking R&D and innovation to improve our systems Updating our Azure DevOps board with progress and keeping stakeholders informed Accurately estimate sprint goals to stakeholders and deliver these goals on time Contribute to the drive of automation and continuous service improvement Establishing processes and procedures to improve our service delivery global footprint Build a world class endpoint monitoring solution and working with the IT Service Delivery Manager to fully transition alert management to correct levels within IT Ensure DevOps Wiki is up to date with content tested and distributed where needed Be an active member of the change advisory board responsible for submitting new change request and attending CAB as and when required Feed into Major Incident Management and Problem Management processes and ensure these filters down to Endpoint team members Work within the firms project methodology for all projects Fulfil responsibilities in the event of an emergency or disaster in adherence with BC/DR policies Position requirements At least five years' experience in a senior technical IT position, preferably in a professional partnership Industry experience with Microsoft Teams with Softphone capabilities is essential to be considered for this role Subject matter expert in Microsoft Endpoint Manager formally SCCM Proven experience in Endpoint planning and development Experience with desktop virtualisation and cloud computing highly desirable Exposure to legal application is desirable In-depth knowledge of applicable data privacy practices and laws Deep understanding of project management principles and application Software MS Cloud (Azure, Office365, Exchange Online, Teams etc) Microsoft Endpoint Manager Intune MDM Mitel Telephony (Vendor supported) PowerShell Azure Virtual Desktop Citrix Azure DevOps Windows 10 Enterprise Edition Windows Server 2012, Rubrik Backup Platform Exposure to Document Management Systems Desktop Fax (RightFax) Customer Relationship Management (InterAction and Microsoft Dynamics) CASB solutions, MCAS, NetSkope, Bitglass all desirable An understanding of Cisco Router/switch iOS, Checkpoint Firewall, Sophos HIPS & Cisco AMP/Umbrella Hardware HP Laptops (Currently) Mitel VoIP telephony Canon MFD's & HP Printers (managed service) General appreciation of NetScaler, Firewalls, Cisco networking
Lead Infrastructure Engineer, Infrastructure, Azure, PowerShell, Scripting, Scripts, Automation, Windows Server Harris Global are currently recruiting on behalf of our industry leading client who are looking for a Lead Infrastructure Engineer to join their teams in London or Newcastle. The successful candidate must possess Azure experience and be able to write their own PowerShell scripts. Candidates who do not possess this knowledge will not be considered. Responsibilities will include: Hands-on experience as a lead or senior engineer in an infrastructure operations support function including very good understanding of ITSM processes and ways of working (eg incident, request, problem and change management) 5+ years specialising in Windows server infrastructure operational support, including administration of on-premise and cloud IaaS/PaaS/SaaS platforms (particularly Microsoft Azure) Understanding of creation, modification and maintenance of scripts using popular Scripting languages (eg PowerShell), with a focus on reducing manual effort through creative deployment of these tools Support and development of core infrastructure services, including: Windows Server 2012/16/19 Virtualisation technologies (VMware) SAN and file storage technologies Active Directory Backup and Recovery tools (eg eVault, Azure Backup, Recovery Manager for AD) Configuration Management tools (eg SCCM, Group Policy) Automation tools (eg Powershell, Git, Azure DevOps) Cloud technologies (eg Azure AD, Azure Site Recovery) Monitoring tools (eg SCOM, Nagios, Solarwinds) Security tools (McAfee AV/ePO, Microsoft Defender) Lead Infrastructure Engineer, Infrastructure, Azure, PowerShell, Scripting, Scripts, Automation, Windows Server
26/09/2020
Full time
Lead Infrastructure Engineer, Infrastructure, Azure, PowerShell, Scripting, Scripts, Automation, Windows Server Harris Global are currently recruiting on behalf of our industry leading client who are looking for a Lead Infrastructure Engineer to join their teams in London or Newcastle. The successful candidate must possess Azure experience and be able to write their own PowerShell scripts. Candidates who do not possess this knowledge will not be considered. Responsibilities will include: Hands-on experience as a lead or senior engineer in an infrastructure operations support function including very good understanding of ITSM processes and ways of working (eg incident, request, problem and change management) 5+ years specialising in Windows server infrastructure operational support, including administration of on-premise and cloud IaaS/PaaS/SaaS platforms (particularly Microsoft Azure) Understanding of creation, modification and maintenance of scripts using popular Scripting languages (eg PowerShell), with a focus on reducing manual effort through creative deployment of these tools Support and development of core infrastructure services, including: Windows Server 2012/16/19 Virtualisation technologies (VMware) SAN and file storage technologies Active Directory Backup and Recovery tools (eg eVault, Azure Backup, Recovery Manager for AD) Configuration Management tools (eg SCCM, Group Policy) Automation tools (eg Powershell, Git, Azure DevOps) Cloud technologies (eg Azure AD, Azure Site Recovery) Monitoring tools (eg SCOM, Nagios, Solarwinds) Security tools (McAfee AV/ePO, Microsoft Defender) Lead Infrastructure Engineer, Infrastructure, Azure, PowerShell, Scripting, Scripts, Automation, Windows Server
The Opportunity This is an unusual opportunity for an experienced IT Infrastructure professional to become an integral part of the Digital Policing Department within the Metropolitan Police . This highly sought-after position will have real-world effects, helping to protect the lives and communities of everyone in London. You will work to manage the service infrastructure, both physical and cloud-based, across the entire Metropolitan Police Service. The Role As the Senior Wintel Engineer, you take the lead on identifying and solving issues with Windows technologies, VMWare, and Exchange included. You will maintain and upgrade the enterprise stack and be the main port of call for all 3rd line technical support whilst monitoring technologies across the board to ensure smooth business system performance. You will be expected to provide technical expertise to major system project work and take the lead on all virtualisation. Responsibilities will include proactive RCA of server related performance issues, general system configuration, backups, maintenance, optimisation of server and network infrastructure, management and configuration of network hardware and software, and serve as a mentor for more junior staff. The Required Skills and Experiences The successful Senior Wintel Engineer will be a subject matter expert in virtualisation including virtual systems backups, maintenance, capacity planning, and monitoring operational tasks. Your expertise will include: -Windows systems, MS Hypervisor technologies such as VMWare/Vsphere and be adept in authentication methods and Cisco support. - Creating and maintaining network environments and knowledgeable in Powershell/Perl. - Enterprise backup solutions such as Symantec Netbackup and have previous experience of best networking practises for a multiple data centre environment. - Cisco hardware, Juniper Firewalls and other networking hardware - Red Hat Linux, Enterprise storage systems and technologies such as Pure/VNX and experience with monitoring tools Solarwinds/ATA/SCOM/SCCM - An ITIL environment and multi-vendor management The Offering This is your chance to play a key role in one of the largest and most reputable public sector organisation. In return for your skills and experience as Senior Wintel Engineer, you will benefit from a generous starting salary of £48,462, progressing to over £53,000 as you develop in the role. In addition, you will receive a £2,148 London living allowance in complementing a substantial public sector benefits package that includes a large annual leave allowance, high % Civil Service pension, interest-free season ticket loans, flexible working and much more. As a Met employee, you will also be eligible for a My Lifestyle membership, offering savings in major retailers nationwide including discounts on everything from food, clothes, furniture, electrical and DIY products to hotels, restaurants, cinemas and theatre tickets. NOTE: Due to the nature of the client, all shortlisted candidates will be subject to initial background checks prior to an interview followed by extensive security vetting for successful candidates ahead of the start date. Please bear this in mind before you apply. This opportunity will not be around for long - apply now.
25/09/2020
Full time
The Opportunity This is an unusual opportunity for an experienced IT Infrastructure professional to become an integral part of the Digital Policing Department within the Metropolitan Police . This highly sought-after position will have real-world effects, helping to protect the lives and communities of everyone in London. You will work to manage the service infrastructure, both physical and cloud-based, across the entire Metropolitan Police Service. The Role As the Senior Wintel Engineer, you take the lead on identifying and solving issues with Windows technologies, VMWare, and Exchange included. You will maintain and upgrade the enterprise stack and be the main port of call for all 3rd line technical support whilst monitoring technologies across the board to ensure smooth business system performance. You will be expected to provide technical expertise to major system project work and take the lead on all virtualisation. Responsibilities will include proactive RCA of server related performance issues, general system configuration, backups, maintenance, optimisation of server and network infrastructure, management and configuration of network hardware and software, and serve as a mentor for more junior staff. The Required Skills and Experiences The successful Senior Wintel Engineer will be a subject matter expert in virtualisation including virtual systems backups, maintenance, capacity planning, and monitoring operational tasks. Your expertise will include: -Windows systems, MS Hypervisor technologies such as VMWare/Vsphere and be adept in authentication methods and Cisco support. - Creating and maintaining network environments and knowledgeable in Powershell/Perl. - Enterprise backup solutions such as Symantec Netbackup and have previous experience of best networking practises for a multiple data centre environment. - Cisco hardware, Juniper Firewalls and other networking hardware - Red Hat Linux, Enterprise storage systems and technologies such as Pure/VNX and experience with monitoring tools Solarwinds/ATA/SCOM/SCCM - An ITIL environment and multi-vendor management The Offering This is your chance to play a key role in one of the largest and most reputable public sector organisation. In return for your skills and experience as Senior Wintel Engineer, you will benefit from a generous starting salary of £48,462, progressing to over £53,000 as you develop in the role. In addition, you will receive a £2,148 London living allowance in complementing a substantial public sector benefits package that includes a large annual leave allowance, high % Civil Service pension, interest-free season ticket loans, flexible working and much more. As a Met employee, you will also be eligible for a My Lifestyle membership, offering savings in major retailers nationwide including discounts on everything from food, clothes, furniture, electrical and DIY products to hotels, restaurants, cinemas and theatre tickets. NOTE: Due to the nature of the client, all shortlisted candidates will be subject to initial background checks prior to an interview followed by extensive security vetting for successful candidates ahead of the start date. Please bear this in mind before you apply. This opportunity will not be around for long - apply now.
Cyber Vulnerability Engineer - Tenable.10 - Lumin - Security - London. Reporting to the Cyber Security and Resilience Manager, and under the direction of the Senior Cyber Security Operations Specialist as part of the Cyber Security and Resilience Team; this position supports delivery and operation of the Vulnerability Management function. My client has made significant investment in vulnerability management tools, procedures and policies, and is looking for a dedicated Cyber Vulnerability Engineer to coordinate the collection, categorisation, preparing vulnerability remediation solutions and production and presentation of metrics (KPI and KRIs). The role will include working closely with Infrastructure Vulnerability Engineers to assess and recommend solutions to remediate vulnerabilities in both on-premise and cloud platforms. About you: The ideal candidate will have first-hand experience in delivery and operation of Vulnerability Management solutions in on premise and cloud environments. You will have a solid background in Infrastructure and Cloud technology. You are looking to move on from a Senior Infrastructure role to concentrate on the risk assessment and technical solutions to understand and remediate risks. You will also be methodical, well organised to work alone or as part of the team of twelve cyber professionals and be a strong and influential communicator. Tools to be used: Tenable.io and Tenable Lumin Microsoft ATP. Palo Alto Twistlock/Prisma Cloud Security Microsoft SCCM. Microsoft Office 365 E5 Minimum Experience: A minimum of 4 years' experience working in a senior role in an Engineering Infrastructure team, resolving vulnerabilities using Tenable.SC or Tenable.IO and Tenable Lumin (not essential). Able to demonstrate a good all-round understanding of Technical Infrastructure, Cloud and Network Technology (eg via hands-on experience). An understanding of enterprise grade technologies including operating systems, databases and web applications. Experience of working in high performing teams and understand the dynamics of teamwork and business requirements. Be certified in one of the following certifications: Security+, CAP, SSCP or equivalent. Microsoft Certified Systems Engineer (MCSE) essential. Red Hat Certified Engineer (RHCSA) or Red Hat Certified Specialist in Security desirable.
24/09/2020
Full time
Cyber Vulnerability Engineer - Tenable.10 - Lumin - Security - London. Reporting to the Cyber Security and Resilience Manager, and under the direction of the Senior Cyber Security Operations Specialist as part of the Cyber Security and Resilience Team; this position supports delivery and operation of the Vulnerability Management function. My client has made significant investment in vulnerability management tools, procedures and policies, and is looking for a dedicated Cyber Vulnerability Engineer to coordinate the collection, categorisation, preparing vulnerability remediation solutions and production and presentation of metrics (KPI and KRIs). The role will include working closely with Infrastructure Vulnerability Engineers to assess and recommend solutions to remediate vulnerabilities in both on-premise and cloud platforms. About you: The ideal candidate will have first-hand experience in delivery and operation of Vulnerability Management solutions in on premise and cloud environments. You will have a solid background in Infrastructure and Cloud technology. You are looking to move on from a Senior Infrastructure role to concentrate on the risk assessment and technical solutions to understand and remediate risks. You will also be methodical, well organised to work alone or as part of the team of twelve cyber professionals and be a strong and influential communicator. Tools to be used: Tenable.io and Tenable Lumin Microsoft ATP. Palo Alto Twistlock/Prisma Cloud Security Microsoft SCCM. Microsoft Office 365 E5 Minimum Experience: A minimum of 4 years' experience working in a senior role in an Engineering Infrastructure team, resolving vulnerabilities using Tenable.SC or Tenable.IO and Tenable Lumin (not essential). Able to demonstrate a good all-round understanding of Technical Infrastructure, Cloud and Network Technology (eg via hands-on experience). An understanding of enterprise grade technologies including operating systems, databases and web applications. Experience of working in high performing teams and understand the dynamics of teamwork and business requirements. Be certified in one of the following certifications: Security+, CAP, SSCP or equivalent. Microsoft Certified Systems Engineer (MCSE) essential. Red Hat Certified Engineer (RHCSA) or Red Hat Certified Specialist in Security desirable.
Technical Specialist - Systems Center Management & Automation We are currently working in partnership with United Utilities, the UK's largest listed water company providing regulated water & waste water network in the North West. Having recently embarked on an ambitious digital journey they are now recruiting with a fresh focus, a clear vision and some incredible digital transformation in-flight, there's never been a better time to join them. Working at United Utilities you'll continuously make a positive impact on society, providing an essential service to millions of people as well as playing a huge role in creating a cleaner, greener environment by ultimately reducing water waste & improving water quality across the North West using innovative technology. To help set them on the right path we're now looking for a Senior Systems Management Engineer to join the team - a fantastic opportunity to undertake general build, provisioning, support, maintenance, availability and the life cycle management of systems management infrastructure and associated software technologies underpinning United Utilities current and future IT strategy. These services will include, but not limited to, systems monitoring and alerting, software configuration management, host network segmentation platform, network time protocol appliances, source code management repositories and text search platforms. What you'll do Ensure systems management platforms and associated services are reliable and their available 24/7/365, where applicable. Ensure performance, optimisation and tuning of systems management and services Subject matter expert for general configurations, implementations and operational requirements. Responsible for the build, maintenance and configuration relating to system upgrades, new technologies or project delivery in accordance with standards. Ensuring IT systems and services comply with regulatory and legal requirements like GDPR, NIS directive, etc. Ensure effective security is developed and maintained within systems and services which meets current and foreseeable business needs Ensure all software products, software options/modules and tools are approved for deployment and fully licensed prior to installation. Diagnose and troubleshoot faults. Provide technical support for all systems management related incidents. Contribute to out-of-hours support rota for systems management related incidents. What you'll bring Good understanding and knowledge of Operating Systems, eg Windows, Linux and Solaris. Good knowledge and experience of Microsoft System Center and associated technologies with experience of supporting one of SCOM & SCCM Good knowledge & understanding of source code control Experience and knowledge in Microsoft components and infrastructure software and associated management and monitoring capabilities. Knowledge and understanding of orchestration and automation platforms and associated technologies. Experience with Scripting languages such as PowerShell, Shell and Bash scripts, Perl, Python etc. Technical and implementation experience of security protocols and certificates. Experience in TLS/SSL/PKI concepts and certificate deployment and renewal. Technical understanding of operational tools, automation and protection technologies. Experience with diagnostic and troubleshooting tools. Demonstrate methodical and analytical approach in troubleshooting, problem solving with a sense of ownership. Experience with diagnostic and troubleshooting tools to resolve systems managements and associated service faults and performance issues. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
24/09/2020
Full time
Technical Specialist - Systems Center Management & Automation We are currently working in partnership with United Utilities, the UK's largest listed water company providing regulated water & waste water network in the North West. Having recently embarked on an ambitious digital journey they are now recruiting with a fresh focus, a clear vision and some incredible digital transformation in-flight, there's never been a better time to join them. Working at United Utilities you'll continuously make a positive impact on society, providing an essential service to millions of people as well as playing a huge role in creating a cleaner, greener environment by ultimately reducing water waste & improving water quality across the North West using innovative technology. To help set them on the right path we're now looking for a Senior Systems Management Engineer to join the team - a fantastic opportunity to undertake general build, provisioning, support, maintenance, availability and the life cycle management of systems management infrastructure and associated software technologies underpinning United Utilities current and future IT strategy. These services will include, but not limited to, systems monitoring and alerting, software configuration management, host network segmentation platform, network time protocol appliances, source code management repositories and text search platforms. What you'll do Ensure systems management platforms and associated services are reliable and their available 24/7/365, where applicable. Ensure performance, optimisation and tuning of systems management and services Subject matter expert for general configurations, implementations and operational requirements. Responsible for the build, maintenance and configuration relating to system upgrades, new technologies or project delivery in accordance with standards. Ensuring IT systems and services comply with regulatory and legal requirements like GDPR, NIS directive, etc. Ensure effective security is developed and maintained within systems and services which meets current and foreseeable business needs Ensure all software products, software options/modules and tools are approved for deployment and fully licensed prior to installation. Diagnose and troubleshoot faults. Provide technical support for all systems management related incidents. Contribute to out-of-hours support rota for systems management related incidents. What you'll bring Good understanding and knowledge of Operating Systems, eg Windows, Linux and Solaris. Good knowledge and experience of Microsoft System Center and associated technologies with experience of supporting one of SCOM & SCCM Good knowledge & understanding of source code control Experience and knowledge in Microsoft components and infrastructure software and associated management and monitoring capabilities. Knowledge and understanding of orchestration and automation platforms and associated technologies. Experience with Scripting languages such as PowerShell, Shell and Bash scripts, Perl, Python etc. Technical and implementation experience of security protocols and certificates. Experience in TLS/SSL/PKI concepts and certificate deployment and renewal. Technical understanding of operational tools, automation and protection technologies. Experience with diagnostic and troubleshooting tools. Demonstrate methodical and analytical approach in troubleshooting, problem solving with a sense of ownership. Experience with diagnostic and troubleshooting tools to resolve systems managements and associated service faults and performance issues. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
