NO SPONSORSHIP Technical Manager, Software Engineering ServiceNow Developers SALARY: $150k-$170k plus 15% LOCATION: Dallas, Texas Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
19/09/2024
Full time
NO SPONSORSHIP Technical Manager, Software Engineering ServiceNow Developers SALARY: $150k-$170k plus 15% LOCATION: Dallas, Texas Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
19/09/2024
Full time
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
About Us: Our clients are a leading company, based in the UK. They are looking for a talented and experienced NetSuite Administrator to join their team. This role is essential in ensuring the effective configuration, optimisation, and daily operations of their NetSuite ERP system. Job Summary: As a NetSuite Administrator, you will be responsible for managing and maintaining the NetSuite system, supporting end users, and ensuring that the platform is aligned with business needs. You will work closely with finance, operations, IT, and other teams to optimise workflows, customise the system, and ensure that all business processes run smoothly within NetSuite. Main Responsibilities: System Management : Administer the NetSuite ERP system, including roles, permissions, user accounts, and security settings. System Customisation : Configure NetSuite to meet the business needs, including creating custom fields, records, workflows, and reports. Data Integrity : Manage data imports, ensure data accuracy, and perform routine audits. Integration Support : Collaborate with IT and third-party vendors to integrate NetSuite with other platforms (such as Salesforce, Shopify, etc.). Troubleshooting : Proactively resolve any system issues, working closely with NetSuite Support when necessary. User Support & Training : Provide ongoing training to staff and assist users with any NetSuite-related queries. System Enhancements : Identify and implement opportunities for improving system efficiency and business processes. Reporting & Analytics : Develop customised reports and dashboards to provide insights to various stakeholders across the business. Key Skills & Experience: Experience : Minimum 3 years' experience as a NetSuite Administrator, preferably in a UK-based organisation. Experience with customising workflows, SuiteScript, and SuiteFlow. Previous involvement in system upgrades and implementations is highly desirable. Education : Bachelor's degree in IT, Business Administration, or a related field (or equivalent professional experience). Certifications : NetSuite Administrator certification is preferred. Technical Skills : Proficiency with NetSuite ERP, CRM, and SuiteAnalytics. Experience with data migration, reporting, and building complex saved searches. Familiarity with UK-specific accounting and business practices is an advantage. Soft Skills : Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Benefits: Competitive salary Pension scheme Private healthcare 25 days holiday plus bank holidays Opportunities for professional development and NetSuite certification support How to Apply: If you're an experienced NetSuite Administrator and looking to take the next step in your career, we'd love to hear from you! Please submit your CV and a covering letter to (see below)
19/09/2024
Full time
About Us: Our clients are a leading company, based in the UK. They are looking for a talented and experienced NetSuite Administrator to join their team. This role is essential in ensuring the effective configuration, optimisation, and daily operations of their NetSuite ERP system. Job Summary: As a NetSuite Administrator, you will be responsible for managing and maintaining the NetSuite system, supporting end users, and ensuring that the platform is aligned with business needs. You will work closely with finance, operations, IT, and other teams to optimise workflows, customise the system, and ensure that all business processes run smoothly within NetSuite. Main Responsibilities: System Management : Administer the NetSuite ERP system, including roles, permissions, user accounts, and security settings. System Customisation : Configure NetSuite to meet the business needs, including creating custom fields, records, workflows, and reports. Data Integrity : Manage data imports, ensure data accuracy, and perform routine audits. Integration Support : Collaborate with IT and third-party vendors to integrate NetSuite with other platforms (such as Salesforce, Shopify, etc.). Troubleshooting : Proactively resolve any system issues, working closely with NetSuite Support when necessary. User Support & Training : Provide ongoing training to staff and assist users with any NetSuite-related queries. System Enhancements : Identify and implement opportunities for improving system efficiency and business processes. Reporting & Analytics : Develop customised reports and dashboards to provide insights to various stakeholders across the business. Key Skills & Experience: Experience : Minimum 3 years' experience as a NetSuite Administrator, preferably in a UK-based organisation. Experience with customising workflows, SuiteScript, and SuiteFlow. Previous involvement in system upgrades and implementations is highly desirable. Education : Bachelor's degree in IT, Business Administration, or a related field (or equivalent professional experience). Certifications : NetSuite Administrator certification is preferred. Technical Skills : Proficiency with NetSuite ERP, CRM, and SuiteAnalytics. Experience with data migration, reporting, and building complex saved searches. Familiarity with UK-specific accounting and business practices is an advantage. Soft Skills : Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Benefits: Competitive salary Pension scheme Private healthcare 25 days holiday plus bank holidays Opportunities for professional development and NetSuite certification support How to Apply: If you're an experienced NetSuite Administrator and looking to take the next step in your career, we'd love to hear from you! Please submit your CV and a covering letter to (see below)
Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and start-ups. They focus on four main product markets: Fixed Voice, Mobility, Fibre and connectivity, and Networked IT services. They provide these services through the largest UK network, offering both fixed and mobile communications. They also extend network IT services to corporate and public sector organizations, along with specialist services for IoT customers. Why This Job Matters This is an operational role accountable for: - Ensuring the in-life service experience for customers from order entry to operational service. - Monitoring network performance 24/7 and resolving issues causing outages or failures to meet KPI targets. - Managing all customer experience metrics. - Implementing effective and efficient management practices, including leadership and rota management. What I'll Be Doing - Your Accountabilities - Access and use customer information only as needed to perform operational duties, with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective action when needed. - Maintain and enhance relationships with customers, suppliers, and business units to ensure prompt fault repair or order implementation, escalating areas of poor supplier performance as needed. - Ensure all agreed communication, notification, and escalation processes (both internal and external) are followed, including providing customer updates. Skills Required - Technical fault coordination and broad IT/communications understanding. - Flexibility and a strong team player attitude. - Excellent customer focus with an understanding of key customer requirements. - Experience in dealing with both internal and external customers/suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a pressurized operational environment. - Proven ability to use Salesforce/Event Management Systems. - Familiarity with alarm management tools such as Manitou, What's up Gold, etc.
19/09/2024
Project-based
Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and start-ups. They focus on four main product markets: Fixed Voice, Mobility, Fibre and connectivity, and Networked IT services. They provide these services through the largest UK network, offering both fixed and mobile communications. They also extend network IT services to corporate and public sector organizations, along with specialist services for IoT customers. Why This Job Matters This is an operational role accountable for: - Ensuring the in-life service experience for customers from order entry to operational service. - Monitoring network performance 24/7 and resolving issues causing outages or failures to meet KPI targets. - Managing all customer experience metrics. - Implementing effective and efficient management practices, including leadership and rota management. What I'll Be Doing - Your Accountabilities - Access and use customer information only as needed to perform operational duties, with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective action when needed. - Maintain and enhance relationships with customers, suppliers, and business units to ensure prompt fault repair or order implementation, escalating areas of poor supplier performance as needed. - Ensure all agreed communication, notification, and escalation processes (both internal and external) are followed, including providing customer updates. Skills Required - Technical fault coordination and broad IT/communications understanding. - Flexibility and a strong team player attitude. - Excellent customer focus with an understanding of key customer requirements. - Experience in dealing with both internal and external customers/suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a pressurized operational environment. - Proven ability to use Salesforce/Event Management Systems. - Familiarity with alarm management tools such as Manitou, What's up Gold, etc.
Responsibilities Designing and configuring complex marketing automation workflows, including email campaigns, lead nurturing programs, and customer journeys Collaborating with developers and other stakeholders to ensure seamless integration between Salesforce Marketing Cloud and other systems like Snowflake, AEM. Developing and implementing best practices for data management, segmentation, and personalization. Analyzing and interpreting data to measure the effectiveness of marketing campaigns and make recommendations for optimization. Resource must have experience in at least 4 of the following. Salesforce Marketing Cloud Engagement (SFMC) Salesforce Marketing Cloud Intelligence (Datorama) Salesforce Marketing Cloud Personalization (Interaction Studio) Customer Data Platform Digital Asset and Content Management & Adobe Experience Manager. Experience in integrating Adobe Experience Manager (AEM) with Salesforce Marketing Cloud and other systems like Snowflake to create a seamless content management workflow. Proof MRM Preferred Certifications: Marketing Cloud Consultant Marketing Cloud Developer Salesforce Technical Architect with Marketing Experience.
18/09/2024
Project-based
Responsibilities Designing and configuring complex marketing automation workflows, including email campaigns, lead nurturing programs, and customer journeys Collaborating with developers and other stakeholders to ensure seamless integration between Salesforce Marketing Cloud and other systems like Snowflake, AEM. Developing and implementing best practices for data management, segmentation, and personalization. Analyzing and interpreting data to measure the effectiveness of marketing campaigns and make recommendations for optimization. Resource must have experience in at least 4 of the following. Salesforce Marketing Cloud Engagement (SFMC) Salesforce Marketing Cloud Intelligence (Datorama) Salesforce Marketing Cloud Personalization (Interaction Studio) Customer Data Platform Digital Asset and Content Management & Adobe Experience Manager. Experience in integrating Adobe Experience Manager (AEM) with Salesforce Marketing Cloud and other systems like Snowflake to create a seamless content management workflow. Proof MRM Preferred Certifications: Marketing Cloud Consultant Marketing Cloud Developer Salesforce Technical Architect with Marketing Experience.
About Us: Our clients are a leading company, based in the UK. They are looking for a talented and experienced NetSuite Administrator to join their team. This role is essential in ensuring the effective configuration, optimisation, and daily operations of their NetSuite ERP system. Job Summary: As a NetSuite Administrator, you will be responsible for managing and maintaining the NetSuite system, supporting end users, and ensuring that the platform is aligned with business needs. You will work closely with finance, operations, IT, and other teams to optimise workflows, customise the system, and ensure that all business processes run smoothly within NetSuite. Main Responsibilities: System Management : Administer the NetSuite ERP system, including roles, permissions, user accounts, and security settings. System Customisation : Configure NetSuite to meet the business needs, including creating custom fields, records, workflows, and reports. Data Integrity : Manage data imports, ensure data accuracy, and perform routine audits. Integration Support : Collaborate with IT and third-party vendors to integrate NetSuite with other platforms (such as Salesforce, Shopify, etc.). Troubleshooting : Proactively resolve any system issues, working closely with NetSuite Support when necessary. User Support & Training : Provide ongoing training to staff and assist users with any NetSuite-related queries. System Enhancements : Identify and implement opportunities for improving system efficiency and business processes. Reporting & Analytics : Develop customised reports and dashboards to provide insights to various stakeholders across the business. Key Skills & Experience: Experience : Minimum 3 years' experience as a NetSuite Administrator, preferably in a UK-based organisation. Experience with customising workflows, SuiteScript, and SuiteFlow. Previous involvement in system upgrades and implementations is highly desirable. Education : Bachelor's degree in IT, Business Administration, or a related field (or equivalent professional experience). Certifications : NetSuite Administrator certification is preferred. Technical Skills : Proficiency with NetSuite ERP, CRM, and SuiteAnalytics. Experience with data migration, reporting, and building complex saved searches. Familiarity with UK-specific accounting and business practices is an advantage. Soft Skills : Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Benefits: Competitive salary Pension scheme Private healthcare 25 days holiday plus bank holidays Opportunities for professional development and NetSuite certification support How to Apply: If you're an experienced NetSuite Administrator and looking to take the next step in your career, we'd love to hear from you! Please submit your CV and a covering letter to (see below)
18/09/2024
Full time
About Us: Our clients are a leading company, based in the UK. They are looking for a talented and experienced NetSuite Administrator to join their team. This role is essential in ensuring the effective configuration, optimisation, and daily operations of their NetSuite ERP system. Job Summary: As a NetSuite Administrator, you will be responsible for managing and maintaining the NetSuite system, supporting end users, and ensuring that the platform is aligned with business needs. You will work closely with finance, operations, IT, and other teams to optimise workflows, customise the system, and ensure that all business processes run smoothly within NetSuite. Main Responsibilities: System Management : Administer the NetSuite ERP system, including roles, permissions, user accounts, and security settings. System Customisation : Configure NetSuite to meet the business needs, including creating custom fields, records, workflows, and reports. Data Integrity : Manage data imports, ensure data accuracy, and perform routine audits. Integration Support : Collaborate with IT and third-party vendors to integrate NetSuite with other platforms (such as Salesforce, Shopify, etc.). Troubleshooting : Proactively resolve any system issues, working closely with NetSuite Support when necessary. User Support & Training : Provide ongoing training to staff and assist users with any NetSuite-related queries. System Enhancements : Identify and implement opportunities for improving system efficiency and business processes. Reporting & Analytics : Develop customised reports and dashboards to provide insights to various stakeholders across the business. Key Skills & Experience: Experience : Minimum 3 years' experience as a NetSuite Administrator, preferably in a UK-based organisation. Experience with customising workflows, SuiteScript, and SuiteFlow. Previous involvement in system upgrades and implementations is highly desirable. Education : Bachelor's degree in IT, Business Administration, or a related field (or equivalent professional experience). Certifications : NetSuite Administrator certification is preferred. Technical Skills : Proficiency with NetSuite ERP, CRM, and SuiteAnalytics. Experience with data migration, reporting, and building complex saved searches. Familiarity with UK-specific accounting and business practices is an advantage. Soft Skills : Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Benefits: Competitive salary Pension scheme Private healthcare 25 days holiday plus bank holidays Opportunities for professional development and NetSuite certification support How to Apply: If you're an experienced NetSuite Administrator and looking to take the next step in your career, we'd love to hear from you! Please submit your CV and a covering letter to (see below)
About Us: Our clients are a leading company, based in the UK. They are looking for a talented and experienced NetSuite Administrator to join their team. This role is essential in ensuring the effective configuration, optimisation, and daily operations of their NetSuite ERP system. Job Summary: As a NetSuite Administrator, you will be responsible for managing and maintaining the NetSuite system, supporting end users, and ensuring that the platform is aligned with business needs. You will work closely with finance, operations, IT, and other teams to optimise workflows, customise the system, and ensure that all business processes run smoothly within NetSuite. Main Responsibilities: System Management : Administer the NetSuite ERP system, including roles, permissions, user accounts, and security settings. System Customisation : Configure NetSuite to meet the business needs, including creating custom fields, records, workflows, and reports. Data Integrity : Manage data imports, ensure data accuracy, and perform routine audits. Integration Support : Collaborate with IT and third-party vendors to integrate NetSuite with other platforms (such as Salesforce, Shopify, etc.). Troubleshooting : Proactively resolve any system issues, working closely with NetSuite Support when necessary. User Support & Training : Provide ongoing training to staff and assist users with any NetSuite-related queries. System Enhancements : Identify and implement opportunities for improving system efficiency and business processes. Reporting & Analytics : Develop customised reports and dashboards to provide insights to various stakeholders across the business. Key Skills & Experience: Experience : Minimum 3 years' experience as a NetSuite Administrator, preferably in a UK-based organisation. Experience with customising workflows, SuiteScript, and SuiteFlow. Previous involvement in system upgrades and implementations is highly desirable. Education : Bachelor's degree in IT, Business Administration, or a related field (or equivalent professional experience). Certifications : NetSuite Administrator certification is preferred. Technical Skills : Proficiency with NetSuite ERP, CRM, and SuiteAnalytics. Experience with data migration, reporting, and building complex saved searches. Familiarity with UK-specific accounting and business practices is an advantage. Soft Skills : Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Benefits: Competitive salary Pension scheme Private healthcare 25 days holiday plus bank holidays Opportunities for professional development and NetSuite certification support How to Apply: If you're an experienced NetSuite Administrator and looking to take the next step in your career, we'd love to hear from you! Please submit your CV and a covering letter to (see below)
18/09/2024
Full time
About Us: Our clients are a leading company, based in the UK. They are looking for a talented and experienced NetSuite Administrator to join their team. This role is essential in ensuring the effective configuration, optimisation, and daily operations of their NetSuite ERP system. Job Summary: As a NetSuite Administrator, you will be responsible for managing and maintaining the NetSuite system, supporting end users, and ensuring that the platform is aligned with business needs. You will work closely with finance, operations, IT, and other teams to optimise workflows, customise the system, and ensure that all business processes run smoothly within NetSuite. Main Responsibilities: System Management : Administer the NetSuite ERP system, including roles, permissions, user accounts, and security settings. System Customisation : Configure NetSuite to meet the business needs, including creating custom fields, records, workflows, and reports. Data Integrity : Manage data imports, ensure data accuracy, and perform routine audits. Integration Support : Collaborate with IT and third-party vendors to integrate NetSuite with other platforms (such as Salesforce, Shopify, etc.). Troubleshooting : Proactively resolve any system issues, working closely with NetSuite Support when necessary. User Support & Training : Provide ongoing training to staff and assist users with any NetSuite-related queries. System Enhancements : Identify and implement opportunities for improving system efficiency and business processes. Reporting & Analytics : Develop customised reports and dashboards to provide insights to various stakeholders across the business. Key Skills & Experience: Experience : Minimum 3 years' experience as a NetSuite Administrator, preferably in a UK-based organisation. Experience with customising workflows, SuiteScript, and SuiteFlow. Previous involvement in system upgrades and implementations is highly desirable. Education : Bachelor's degree in IT, Business Administration, or a related field (or equivalent professional experience). Certifications : NetSuite Administrator certification is preferred. Technical Skills : Proficiency with NetSuite ERP, CRM, and SuiteAnalytics. Experience with data migration, reporting, and building complex saved searches. Familiarity with UK-specific accounting and business practices is an advantage. Soft Skills : Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Benefits: Competitive salary Pension scheme Private healthcare 25 days holiday plus bank holidays Opportunities for professional development and NetSuite certification support How to Apply: If you're an experienced NetSuite Administrator and looking to take the next step in your career, we'd love to hear from you! Please submit your CV and a covering letter to (see below)
Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and start-ups. They focus on four main product markets: Fixed Voice, Mobility, Fibre and connectivity, and Networked IT services. They provide these services through the largest UK network, offering both fixed and mobile communications. They also extend network IT services to corporate and public sector organizations, along with specialist services for IoT customers. Why This Job Matters This is an operational role accountable for: - Ensuring the in-life service experience for customers from order entry to operational service. - Monitoring network performance 24/7 and resolving issues causing outages or failures to meet KPI targets. - Managing all customer experience metrics. - Implementing effective and efficient management practices, including leadership and rota management. What I'll Be Doing - Your Accountabilities - Access and use customer information only as needed to perform operational duties, with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective action when needed. - Maintain and enhance relationships with customers, suppliers, and business units to ensure prompt fault repair or order implementation, escalating areas of poor supplier performance as needed. - Ensure all agreed communication, notification, and escalation processes (both internal and external) are followed, including providing customer updates. Skills Required - Technical fault coordination and broad IT/communications understanding. - Flexibility and a strong team player attitude. - Excellent customer focus with an understanding of key customer requirements. - Experience in dealing with both internal and external customers/suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a pressurized operational environment. - Proven ability to use Salesforce/Event Management Systems. - Familiarity with alarm management tools such as Manitou, What's up Gold, etc.
18/09/2024
Project-based
Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and start-ups. They focus on four main product markets: Fixed Voice, Mobility, Fibre and connectivity, and Networked IT services. They provide these services through the largest UK network, offering both fixed and mobile communications. They also extend network IT services to corporate and public sector organizations, along with specialist services for IoT customers. Why This Job Matters This is an operational role accountable for: - Ensuring the in-life service experience for customers from order entry to operational service. - Monitoring network performance 24/7 and resolving issues causing outages or failures to meet KPI targets. - Managing all customer experience metrics. - Implementing effective and efficient management practices, including leadership and rota management. What I'll Be Doing - Your Accountabilities - Access and use customer information only as needed to perform operational duties, with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective action when needed. - Maintain and enhance relationships with customers, suppliers, and business units to ensure prompt fault repair or order implementation, escalating areas of poor supplier performance as needed. - Ensure all agreed communication, notification, and escalation processes (both internal and external) are followed, including providing customer updates. Skills Required - Technical fault coordination and broad IT/communications understanding. - Flexibility and a strong team player attitude. - Excellent customer focus with an understanding of key customer requirements. - Experience in dealing with both internal and external customers/suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a pressurized operational environment. - Proven ability to use Salesforce/Event Management Systems. - Familiarity with alarm management tools such as Manitou, What's up Gold, etc.
Head of Product - Salesforce Our client are the world's largest technology provider in its field. They are a global community of 3,000 professionals with presence in 96 countries. They are seeking a Head of Product - Salesforce as part of a major transformation to customer journey for sales and service for both local and global customers. Fundamental to this transformation will be the development and roll-out of Salesforce Sales and Service Cloud to support this process. The Head of Product - Salesforce will work hand in hand with the business owners and the Programme Manager, whose role it will be to manage the roll-out of the Salesforce solution and business change globally. The Role Works with the product owners and Programme Manager to define and prioritise the product roadmap for the development of Salesforce. Leads and motivates an agile delivery team made up of third party and inhouse resources to configure and develop the Salesforce platform in line with the roadmap. Managing and co-ordinating with other teams - including ERP and integration - to deliver the complete solution. Manages the release plan and release management process to ensure seamless deployment of new features on a regular agile release cycle. Responsibilities for Head of Product - Salesforce Acts as Business Analyst and functional Salesforce architect, managing requirements from the business, and designing solutions in the Salesforce platform. Manages the incoming demand from the business, running the prioritisation process to feed these into an agile delivery team with monthly releases. Manages the agile team to deliver efficiently, via configuration of the Salesforce product, avoiding customer development where possible, and using the inbuilt salesforce tools. Oversees testing and UAT with the business owners and manages the release process. Manages any ongoing BAU changes to the product. Works with the Solutions Architect to define and oversee development of any Salesforce integrations to other systems. Create and maintain comprehensive documentation of the Salesforce solution, including designs, test plans, and user guides. Ensure all Salesforce solutions comply with industry regulations, data privacy, and security standards. Stay current with Salesforce releases, new features, and best practices. Skills & Expertise You will have the vision and product knowledge of where Salesforce can truly add value. You will support our business development, and grow the organisations understanding of Salesforce, and support in building a well-versed global workforce. You will have a true technical understanding of Salesforce and be the technical and development owner of the application. Strong stakeholder management expertise in programmer environments with multiple stakeholders Strategic thinker with background in transformation, who can really help the business see the art of the possible in terms of the customer journey, painting a compelling picture of the vision and strategy that motivates others to action. Strong written and verbal communication skills Builds partnerships and works collaboratively with others to meet shared objectives. Experience and qualifications Minimum of 5 years' experience in managing IT enabled customer service and sales programs, at least some of which in a global environment, using Salesforce in a similar asset based B2B business eg shipping, automotive, rail, aviation, etc. Degree educated - Business, Sales, or Marketing related degree a bonus. In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud. Experience of field service management and CPQ also an advantage Strong experience of process re-engineering and customer journey mapping: use and experience of Lean principles and methodologies an advantage Demonstrable ability to lead cross-functional teams and manage stakeholders at all levels. Experience in delivering Salesforce project using Agile delivery methodologies. Knowledge of SAFe an advantage Familiarity with customer experience management (CEM) and customer relationship management (CRM) best practices.
18/09/2024
Full time
Head of Product - Salesforce Our client are the world's largest technology provider in its field. They are a global community of 3,000 professionals with presence in 96 countries. They are seeking a Head of Product - Salesforce as part of a major transformation to customer journey for sales and service for both local and global customers. Fundamental to this transformation will be the development and roll-out of Salesforce Sales and Service Cloud to support this process. The Head of Product - Salesforce will work hand in hand with the business owners and the Programme Manager, whose role it will be to manage the roll-out of the Salesforce solution and business change globally. The Role Works with the product owners and Programme Manager to define and prioritise the product roadmap for the development of Salesforce. Leads and motivates an agile delivery team made up of third party and inhouse resources to configure and develop the Salesforce platform in line with the roadmap. Managing and co-ordinating with other teams - including ERP and integration - to deliver the complete solution. Manages the release plan and release management process to ensure seamless deployment of new features on a regular agile release cycle. Responsibilities for Head of Product - Salesforce Acts as Business Analyst and functional Salesforce architect, managing requirements from the business, and designing solutions in the Salesforce platform. Manages the incoming demand from the business, running the prioritisation process to feed these into an agile delivery team with monthly releases. Manages the agile team to deliver efficiently, via configuration of the Salesforce product, avoiding customer development where possible, and using the inbuilt salesforce tools. Oversees testing and UAT with the business owners and manages the release process. Manages any ongoing BAU changes to the product. Works with the Solutions Architect to define and oversee development of any Salesforce integrations to other systems. Create and maintain comprehensive documentation of the Salesforce solution, including designs, test plans, and user guides. Ensure all Salesforce solutions comply with industry regulations, data privacy, and security standards. Stay current with Salesforce releases, new features, and best practices. Skills & Expertise You will have the vision and product knowledge of where Salesforce can truly add value. You will support our business development, and grow the organisations understanding of Salesforce, and support in building a well-versed global workforce. You will have a true technical understanding of Salesforce and be the technical and development owner of the application. Strong stakeholder management expertise in programmer environments with multiple stakeholders Strategic thinker with background in transformation, who can really help the business see the art of the possible in terms of the customer journey, painting a compelling picture of the vision and strategy that motivates others to action. Strong written and verbal communication skills Builds partnerships and works collaboratively with others to meet shared objectives. Experience and qualifications Minimum of 5 years' experience in managing IT enabled customer service and sales programs, at least some of which in a global environment, using Salesforce in a similar asset based B2B business eg shipping, automotive, rail, aviation, etc. Degree educated - Business, Sales, or Marketing related degree a bonus. In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud. Experience of field service management and CPQ also an advantage Strong experience of process re-engineering and customer journey mapping: use and experience of Lean principles and methodologies an advantage Demonstrable ability to lead cross-functional teams and manage stakeholders at all levels. Experience in delivering Salesforce project using Agile delivery methodologies. Knowledge of SAFe an advantage Familiarity with customer experience management (CEM) and customer relationship management (CRM) best practices.
Salesforce Developer/Salesforce Consultant - Hybrid/Surrey or Basingstoke £48,000 - £53,000 plus bonus excellent benefits & growth potential (fantastic employer)/Surrey (or Hampshire) - 2 days per week in the office My client a leading financial services company with amazing company benefits, seek an experienced Salesforce Developer/Salesforce Consultant to join their growing team - with 2 days per week in the office you can be based in either their Dorking, Surrey or Basingstoke, Hampshire offices. As the Salesforce Developer/Salesforce Consultant, you'll play a vital role in the organisation. They are looking for a proactive individual that can help them to continually improve and enhance their Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Core skills for the Salesforce Developer/Salesforce Consultant position: A good all round Salesforce understanding and experience. Need to know what good development looks like in Salesforce. Can have 2 years experience plus. Must follow and advocate best practice. Experience of gathering business requirements. Some experience of both HLD and LLD, especially with step by step best practice. Ideally have some complex Datamodelling experience. To be successful in the Salesforce Developer/Salesforce Consultant role: You will need to be comfortable with change management and governance, as well as communicating with stakeholders at all levels, prioritising and managing all aspects of a Salesforce project. You will be required to support other applications such as Qualtrics - training on these systems will be provided, though any prior knowledge is beneficial. Ideally you will come from a Salesforce environment owned by technology/data, and not from Sales & Marketing. If you have strong Salesforce product knowledge and a proactive attitude towards platform enhancements. Salesforce Developer/Salesforce Consultant - Hybrid/Surrey or Basingstoke £48,000 - £53,000 plus bonus excellent benefits & growth potential (fantastic employer)/Surrey (or Hampshire) - 2 days per week in the office
18/09/2024
Full time
Salesforce Developer/Salesforce Consultant - Hybrid/Surrey or Basingstoke £48,000 - £53,000 plus bonus excellent benefits & growth potential (fantastic employer)/Surrey (or Hampshire) - 2 days per week in the office My client a leading financial services company with amazing company benefits, seek an experienced Salesforce Developer/Salesforce Consultant to join their growing team - with 2 days per week in the office you can be based in either their Dorking, Surrey or Basingstoke, Hampshire offices. As the Salesforce Developer/Salesforce Consultant, you'll play a vital role in the organisation. They are looking for a proactive individual that can help them to continually improve and enhance their Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Core skills for the Salesforce Developer/Salesforce Consultant position: A good all round Salesforce understanding and experience. Need to know what good development looks like in Salesforce. Can have 2 years experience plus. Must follow and advocate best practice. Experience of gathering business requirements. Some experience of both HLD and LLD, especially with step by step best practice. Ideally have some complex Datamodelling experience. To be successful in the Salesforce Developer/Salesforce Consultant role: You will need to be comfortable with change management and governance, as well as communicating with stakeholders at all levels, prioritising and managing all aspects of a Salesforce project. You will be required to support other applications such as Qualtrics - training on these systems will be provided, though any prior knowledge is beneficial. Ideally you will come from a Salesforce environment owned by technology/data, and not from Sales & Marketing. If you have strong Salesforce product knowledge and a proactive attitude towards platform enhancements. Salesforce Developer/Salesforce Consultant - Hybrid/Surrey or Basingstoke £48,000 - £53,000 plus bonus excellent benefits & growth potential (fantastic employer)/Surrey (or Hampshire) - 2 days per week in the office
Role: Redcare Technical Helpdesk Technician Location: Sheffield (Hybrid - 3 days per week onsite) Duration: 6 months Day rate: £230 inside IR35 Role Description: This is an operational and in-life service management role, accountable for: The in-life service experience enjoyed by customers, from order entry through to and including operational service Network performance 24/7 & resolution of issues causing outages or failure to meet critical KPI target measures All customer experience metrics Effective & efficient management practices, leadership & rota management Technical fault co-ordination and wide IT/communications understanding Flexible attitude and team player Excellent Customer Focus and an understanding of Key Customer requirements Experience in dealing with internal and external Customers/Suppliers Values - To promote the key behaviours of Trustworthy, Drive for Results and Customer Connected. Good PC skills including MS Office suite (Outlook, Word, Excel, PowerPoint) Desirable Skills: Proven ability to use SalesForce/Event Management System Knowledge of Alarm Management tools via Manitou, What's up Gold, SalesForce etc
18/09/2024
Project-based
Role: Redcare Technical Helpdesk Technician Location: Sheffield (Hybrid - 3 days per week onsite) Duration: 6 months Day rate: £230 inside IR35 Role Description: This is an operational and in-life service management role, accountable for: The in-life service experience enjoyed by customers, from order entry through to and including operational service Network performance 24/7 & resolution of issues causing outages or failure to meet critical KPI target measures All customer experience metrics Effective & efficient management practices, leadership & rota management Technical fault co-ordination and wide IT/communications understanding Flexible attitude and team player Excellent Customer Focus and an understanding of Key Customer requirements Experience in dealing with internal and external Customers/Suppliers Values - To promote the key behaviours of Trustworthy, Drive for Results and Customer Connected. Good PC skills including MS Office suite (Outlook, Word, Excel, PowerPoint) Desirable Skills: Proven ability to use SalesForce/Event Management System Knowledge of Alarm Management tools via Manitou, What's up Gold, SalesForce etc
We are looking for Salesforce Pardot Technical Lead in London for contract with one of our leading client. Responsibilities: Designing and configuring complex marketing automation workflows, including email campaigns, lead nurturing programs, and customer journeys Collaborating with developers and other stakeholders to ensure seamless integration between Salesforce Marketing Cloud and other systems like Snowflake, AEM. Developing and implementing best practices for data management, segmentation, and personalization. Analyzing and interpreting data to measure the effectiveness of marketing campaigns and make recommendations for optimization. Must have experience in at least 4 of the following: Salesforce Marketing Cloud Engagement (SFMC) Salesforce Marketing Cloud Intelligence (Datorama) Salesforce Marketing Cloud Personalization (Interaction Studio) Customer Data Platform Digital Asset and Content Management & Adobe Experience Manager. Experience in integrating Adobe Experience Manager (AEM) with Salesforce Marketing Cloud and other systems like Snowflake to create a seamless content management workflow. Proof MRM Preferred Certifications: Marketing Cloud Consultant Marketing Cloud Developer Salesforce Technical Architect with Marketing Experience.
17/09/2024
Project-based
We are looking for Salesforce Pardot Technical Lead in London for contract with one of our leading client. Responsibilities: Designing and configuring complex marketing automation workflows, including email campaigns, lead nurturing programs, and customer journeys Collaborating with developers and other stakeholders to ensure seamless integration between Salesforce Marketing Cloud and other systems like Snowflake, AEM. Developing and implementing best practices for data management, segmentation, and personalization. Analyzing and interpreting data to measure the effectiveness of marketing campaigns and make recommendations for optimization. Must have experience in at least 4 of the following: Salesforce Marketing Cloud Engagement (SFMC) Salesforce Marketing Cloud Intelligence (Datorama) Salesforce Marketing Cloud Personalization (Interaction Studio) Customer Data Platform Digital Asset and Content Management & Adobe Experience Manager. Experience in integrating Adobe Experience Manager (AEM) with Salesforce Marketing Cloud and other systems like Snowflake to create a seamless content management workflow. Proof MRM Preferred Certifications: Marketing Cloud Consultant Marketing Cloud Developer Salesforce Technical Architect with Marketing Experience.
1. Responsible for designing and implementing Salesforce solutions. 2. Lead the architecture and design aspects of Salesforce projects, providing technical guidance and expertise, and ensure solutions align with business objectives and best practices. 3. Lead technical workshops, create solution designs, guide development teams, and ensure the overall quality and scalability of the Salesforce implementations. 4. Involved in assessing and recommending improvements to existing Salesforce systems, staying updated on Salesforce best practices and updates, and contributing to the overall technical strategy of the organization. 5. Deep expertise in Salesforce technologies, strong problem-solving skills, excellent communication abilities, and the ability to collaborate effectively with cross-functional teams.
17/09/2024
Full time
1. Responsible for designing and implementing Salesforce solutions. 2. Lead the architecture and design aspects of Salesforce projects, providing technical guidance and expertise, and ensure solutions align with business objectives and best practices. 3. Lead technical workshops, create solution designs, guide development teams, and ensure the overall quality and scalability of the Salesforce implementations. 4. Involved in assessing and recommending improvements to existing Salesforce systems, staying updated on Salesforce best practices and updates, and contributing to the overall technical strategy of the organization. 5. Deep expertise in Salesforce technologies, strong problem-solving skills, excellent communication abilities, and the ability to collaborate effectively with cross-functional teams.
Salesforce Developer - Hybrid/Surrey or Basingstoke £45,000 plus bonus excellent benefits & growth potential (fantastic employer)/Surrey (or Hampshire) - 2 days per week in the office My client a leading financial services company with amazing company benefits, seek an experienced Salesforce Developer to join their growing team - with 2 days per week in the office you can be based in either their Dorking, Surrey or Basingstoke, Hampshire offices. As the Salesforce Developer, you'll play a vital role in the organisation. They are looking for a proactive individual that can help them to continually improve and enhance their Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. To be successful in the Salesforce Developer role, you will need to be comfortable with change management and governance, as well as communicating with stakeholders at all levels, prioritising and managing all aspects of a Salesforce project. You will be required to support other applications such as Qualtrics. Training on these systems will be provided, though any prior knowledge is beneficial. If you have strong Salesforce product knowledge and a proactive attitude towards platform enhancements, please apply today. What they offer alongside the salary: Generous Bonus. DC pension scheme. Life, medical and income Insurance. Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion. 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays). Salary sacrifice electric car scheme with free on site electric chargers. They are an inclusive, diverse employer, where you can grow your future career with them without barriers. They will support and challenge you to be your best with a wealth of learning and development opportunities. Salesforce Developer - Hybrid/Surrey or Basingstoke £45,000 plus bonus excellent benefits & growth potential (fantastic employer)/Surrey (or Hampshire) - 2 days per week in the office
13/09/2024
Full time
Salesforce Developer - Hybrid/Surrey or Basingstoke £45,000 plus bonus excellent benefits & growth potential (fantastic employer)/Surrey (or Hampshire) - 2 days per week in the office My client a leading financial services company with amazing company benefits, seek an experienced Salesforce Developer to join their growing team - with 2 days per week in the office you can be based in either their Dorking, Surrey or Basingstoke, Hampshire offices. As the Salesforce Developer, you'll play a vital role in the organisation. They are looking for a proactive individual that can help them to continually improve and enhance their Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. To be successful in the Salesforce Developer role, you will need to be comfortable with change management and governance, as well as communicating with stakeholders at all levels, prioritising and managing all aspects of a Salesforce project. You will be required to support other applications such as Qualtrics. Training on these systems will be provided, though any prior knowledge is beneficial. If you have strong Salesforce product knowledge and a proactive attitude towards platform enhancements, please apply today. What they offer alongside the salary: Generous Bonus. DC pension scheme. Life, medical and income Insurance. Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion. 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays). Salary sacrifice electric car scheme with free on site electric chargers. They are an inclusive, diverse employer, where you can grow your future career with them without barriers. They will support and challenge you to be your best with a wealth of learning and development opportunities. Salesforce Developer - Hybrid/Surrey or Basingstoke £45,000 plus bonus excellent benefits & growth potential (fantastic employer)/Surrey (or Hampshire) - 2 days per week in the office
We are seeking a highly skilled Salesforce CPQ Architect to join our team on an interim basis. In this role, you will be responsible for the design, implementation, and optimization of our Salesforce CPQ (Configure, Price, Quote) system. You will work closely with cross-functional teams to ensure that the solution aligns with business needs and drives efficiency in the sales process. Key Responsibilities Lead the design and architecture of the Salesforce CPQ solution, ensuring it meets business and technical requirements. Collaborate with business stakeholders to understand their processes and configure Salesforce CPQ to meet their needs. Customize and configure Salesforce CPQ including product configuration, pricing, discounting, and quoting flows. Oversee data migration, integrations, and any customizations needed for the successful rollout of CPQ. Provide technical guidance to project teams and ensure best practices in implementation. Develop and execute testing strategies to validate the effectiveness of the solution. Create and maintain documentation, including technical designs, process flows, and user guides. Troubleshoot and resolve issues as they arise during the project life cycle. Key Qualifications Proven experience as a Salesforce CPQ Architect or similar role with a focus on Salesforce CPQ solutions. Expertise in Salesforce CPQ configuration, implementation, and customization. Deep knowledge of including Sales Cloud and platform capabilities. Strong understanding of product catalogs, price rules, discounting structures, and approval processes. Experience with integrations, especially connecting Salesforce CPQ with ERP or other Back End systems. Salesforce certifications such as Salesforce CPQ Specialist and Salesforce Architect are highly desirable. Excellent problem-solving, analytical, and communication skills. Ability to work independently and manage multiple priorities in a remote environment. How to Apply: Please send your resume and a brief cover letter to (see below) outlining your experience with Salesforce CPQ and availability.
13/09/2024
Project-based
We are seeking a highly skilled Salesforce CPQ Architect to join our team on an interim basis. In this role, you will be responsible for the design, implementation, and optimization of our Salesforce CPQ (Configure, Price, Quote) system. You will work closely with cross-functional teams to ensure that the solution aligns with business needs and drives efficiency in the sales process. Key Responsibilities Lead the design and architecture of the Salesforce CPQ solution, ensuring it meets business and technical requirements. Collaborate with business stakeholders to understand their processes and configure Salesforce CPQ to meet their needs. Customize and configure Salesforce CPQ including product configuration, pricing, discounting, and quoting flows. Oversee data migration, integrations, and any customizations needed for the successful rollout of CPQ. Provide technical guidance to project teams and ensure best practices in implementation. Develop and execute testing strategies to validate the effectiveness of the solution. Create and maintain documentation, including technical designs, process flows, and user guides. Troubleshoot and resolve issues as they arise during the project life cycle. Key Qualifications Proven experience as a Salesforce CPQ Architect or similar role with a focus on Salesforce CPQ solutions. Expertise in Salesforce CPQ configuration, implementation, and customization. Deep knowledge of including Sales Cloud and platform capabilities. Strong understanding of product catalogs, price rules, discounting structures, and approval processes. Experience with integrations, especially connecting Salesforce CPQ with ERP or other Back End systems. Salesforce certifications such as Salesforce CPQ Specialist and Salesforce Architect are highly desirable. Excellent problem-solving, analytical, and communication skills. Ability to work independently and manage multiple priorities in a remote environment. How to Apply: Please send your resume and a brief cover letter to (see below) outlining your experience with Salesforce CPQ and availability.