Request Technology - Craig Johnson
Chicago, Illinois
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
06/09/2024
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Cyber Security Manager DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Cyber Security Manager to join the team in Jersey. The role demands a strong focus on Azure and Microsoft security platforms, ISO27001 governance and control monitoring. Responsibilities: * Enhance the firm's cloud security posture in Azure security fundamentals and controls, coupled with practical experience in the Microsoft 365 Defender platform. * Serve as the Azure security expert, providing support to IT teams regarding Azure service development and infrastructure changes * Oversee the implementation and management of the information security program, including but not limited to, Azure and Microsoft security solutions * Conduct regular security assessments and audits to ensure compliance with ISO27001 standards * Develop and maintain the firm's information security policies and procedures in line with industry best practices and regulatory requirements across all jurisdictions. * Support the firm's response to information security incidents, including investigation, documentation, and coordination with relevant stakeholders Required Skills: * Professional certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or equivalent * Proven experience in information security management, particularly in a professional services or legal firm environment * Expertise in Azure and Microsoft security solutions, with a strong understanding of cloud security best practices * Demonstrable experience with ISO27001 governance, control monitoring, and managing an ISMS Cyber Security Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
06/09/2024
Full time
Cyber Security Manager DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Cyber Security Manager to join the team in Jersey. The role demands a strong focus on Azure and Microsoft security platforms, ISO27001 governance and control monitoring. Responsibilities: * Enhance the firm's cloud security posture in Azure security fundamentals and controls, coupled with practical experience in the Microsoft 365 Defender platform. * Serve as the Azure security expert, providing support to IT teams regarding Azure service development and infrastructure changes * Oversee the implementation and management of the information security program, including but not limited to, Azure and Microsoft security solutions * Conduct regular security assessments and audits to ensure compliance with ISO27001 standards * Develop and maintain the firm's information security policies and procedures in line with industry best practices and regulatory requirements across all jurisdictions. * Support the firm's response to information security incidents, including investigation, documentation, and coordination with relevant stakeholders Required Skills: * Professional certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or equivalent * Proven experience in information security management, particularly in a professional services or legal firm environment * Expertise in Azure and Microsoft security solutions, with a strong understanding of cloud security best practices * Demonstrable experience with ISO27001 governance, control monitoring, and managing an ISMS Cyber Security Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Proposals Manager West Berkshire Permanent, Full-Time Hybrid Up to £70k p/a Join a team of experienced process control and automation specialists with a strong track record of delivering cost-effective, future-proof solutions on time and on budget. They work with demanding clients in industries like utilities, pharmaceuticals, food & drink, and chemicals, providing specialist support for projects. As approved suppliers for Rockwell, Siemens, and AVEVA, they handle both Legacy and modern automation systems. Their expertise covers AVEVA System Platform, PlantPAX, GeoSCADA, Advanced Process Control (APC), and computer system validation. Due to rapid growth, a new opportunity has arisen for a dedicated Proposals Manager. This role offers excellent career prospects, with an immediate focus on coordinating and submitting technical tenders for key clients in the Utilities sector. Role: > Provide expert consultancy in Proposal Engineering for PLC, HMI, SCADA, Telemetry, and Industrial Communication, leveraging industry experience to drive efficiency in tender execution. > Prepare and deliver cost-effective, technically viable automation and electrical proposals that meet customer and tender requirements using appropriate engineering tools (eg, IAB). > Engage with clients to fully understand project-specific requirements and ensure proposals are tailored to their needs. > Ensure all proposals are delivered with exceptional quality and timeliness, prioritising high levels of customer satisfaction. > Conduct detailed site surveys as required. > Review scoping and URS documentation, addressing any queries for clarity. > Accurately estimate project hours for all engineering tasks. > Participate in client meetings to gather technical information and clarify project scope. > Facilitate internal technical discussions with management and engineering leads to refine proposals. > Generate comprehensive proposals and costings for bespoke, complex automation solutions. > Present proposals to clients, maintaining ongoing communication to drive opportunities through to order. > Source and validate subcontractor quotations when necessary, ensuring all aspects of the project scope are covered. > Track client interactions post-proposal to maintain regular and consistent communication. > Build and maintain trust, fostering strong relationships with both new and existing customers. > Collaborate with marketing on promotional materials and technical articles. > Travel to customer sites as needed to support project goals. > Review peer-generated proposals for accuracy and quality prior to submission. > Maximise the use of standard products and engineering in proposal generation. > Adhere to all corporate, environmental, governmental, quality, safety, and regulatory policies and standards. > Ensure all proposals meet 100% of the requirements outlined in scoping documents or RFQs. > Engage with delivery teams to provide accurate technical handovers upon order confirmation. > Assist in leading framework applications, when necessary. > Utilise tools, guidelines, and procedures to prepare high-quality proposals and suggest improvements for process efficiency. > Take full accountability for assigned tasks, deadlines, and commitments. Technical: Essential technical competencies Control systems and control engineering Process knowledge PLC/HMI/SCADA/Telemetry Electrical Control Panel design and commissioning Industrial Networking Microsoft Office, including Microsoft Project CDM Utilities & Infrastructure Industry The ideal Proposal Manager should have fluency in several of the following areas and familiarity with all: PLC Software: Rockwell Siemens Mitsubishi Schneider HMI/SCADA Systems: Rockwell FTView ME and SE Siemens WinCC AVEVA InTouch and System Platform GE FIX Mitsubishi Drive Systems: ABB Control Techniques Telemetry Systems: GeoSCADA Expert MIMM Brodersen Networks: Fibre Optic and Ethernet Ethernet Profibus Modbus TCP/IP Click APPLY to begin your application. The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
06/09/2024
Full time
Proposals Manager West Berkshire Permanent, Full-Time Hybrid Up to £70k p/a Join a team of experienced process control and automation specialists with a strong track record of delivering cost-effective, future-proof solutions on time and on budget. They work with demanding clients in industries like utilities, pharmaceuticals, food & drink, and chemicals, providing specialist support for projects. As approved suppliers for Rockwell, Siemens, and AVEVA, they handle both Legacy and modern automation systems. Their expertise covers AVEVA System Platform, PlantPAX, GeoSCADA, Advanced Process Control (APC), and computer system validation. Due to rapid growth, a new opportunity has arisen for a dedicated Proposals Manager. This role offers excellent career prospects, with an immediate focus on coordinating and submitting technical tenders for key clients in the Utilities sector. Role: > Provide expert consultancy in Proposal Engineering for PLC, HMI, SCADA, Telemetry, and Industrial Communication, leveraging industry experience to drive efficiency in tender execution. > Prepare and deliver cost-effective, technically viable automation and electrical proposals that meet customer and tender requirements using appropriate engineering tools (eg, IAB). > Engage with clients to fully understand project-specific requirements and ensure proposals are tailored to their needs. > Ensure all proposals are delivered with exceptional quality and timeliness, prioritising high levels of customer satisfaction. > Conduct detailed site surveys as required. > Review scoping and URS documentation, addressing any queries for clarity. > Accurately estimate project hours for all engineering tasks. > Participate in client meetings to gather technical information and clarify project scope. > Facilitate internal technical discussions with management and engineering leads to refine proposals. > Generate comprehensive proposals and costings for bespoke, complex automation solutions. > Present proposals to clients, maintaining ongoing communication to drive opportunities through to order. > Source and validate subcontractor quotations when necessary, ensuring all aspects of the project scope are covered. > Track client interactions post-proposal to maintain regular and consistent communication. > Build and maintain trust, fostering strong relationships with both new and existing customers. > Collaborate with marketing on promotional materials and technical articles. > Travel to customer sites as needed to support project goals. > Review peer-generated proposals for accuracy and quality prior to submission. > Maximise the use of standard products and engineering in proposal generation. > Adhere to all corporate, environmental, governmental, quality, safety, and regulatory policies and standards. > Ensure all proposals meet 100% of the requirements outlined in scoping documents or RFQs. > Engage with delivery teams to provide accurate technical handovers upon order confirmation. > Assist in leading framework applications, when necessary. > Utilise tools, guidelines, and procedures to prepare high-quality proposals and suggest improvements for process efficiency. > Take full accountability for assigned tasks, deadlines, and commitments. Technical: Essential technical competencies Control systems and control engineering Process knowledge PLC/HMI/SCADA/Telemetry Electrical Control Panel design and commissioning Industrial Networking Microsoft Office, including Microsoft Project CDM Utilities & Infrastructure Industry The ideal Proposal Manager should have fluency in several of the following areas and familiarity with all: PLC Software: Rockwell Siemens Mitsubishi Schneider HMI/SCADA Systems: Rockwell FTView ME and SE Siemens WinCC AVEVA InTouch and System Platform GE FIX Mitsubishi Drive Systems: ABB Control Techniques Telemetry Systems: GeoSCADA Expert MIMM Brodersen Networks: Fibre Optic and Ethernet Ethernet Profibus Modbus TCP/IP Click APPLY to begin your application. The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $145k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, They want 7 years of applicable experience The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organizations Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 7 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry Certificates or Licenses: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
05/09/2024
Full time
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $145k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, They want 7 years of applicable experience The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organizations Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 7 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry Certificates or Licenses: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
05/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
Global Clinical Supply Chain Manager - Remote/Uxbridge Gibbs Hybrid is looking for an accomplished Clinical Supply Chain Manager to manage the global supply portfolio of clinical studies. You will create and maintain supply strategies for all investigational products based on the scientific and regulatory confines of the drug's development with minimal supervision. * Proactively defines, plans, and communicates the clinical supply chain strategy in support of global clinical studies to promote optimal use and alignment with study and corporate goals. Demonstrates strong knowledge of GCSC processes when presenting at cross-functional meetings. * Responsible for identifying and supporting strategies for continuous improvement, both departmental and/or inter-departmental. * Influences clinical and development timelines, study design and country selection. Directly responsible for reviewing and providing input to draft clinical protocols * Develops supply forecasts for studies through evaluation of the clinical development plan and protocol analysis. Monitors inventory and analyses drug utilization versus forecast taking into account country requirements and logistical timelines. * Issues Manufacturing and Packaging/Labelling requests to Clinical Supply Operations * Monitor use date of investigational drug product for assigned protocols. * Actively participates in internal Trial Supply Management and Clinical Supply Chain meetings * Acts as the main Clinical Supplies contact person for the assigned compound and associated studies, leading communications regarding global supply strategy with study team as appropriate. Essential: * Pharma industry related experience. * Global Clinical Supplies/Development experience. * Knowledge of the global drug development process and global regulatory requirements. * Proficient and strong analytical skills. * Project management and global supply chain skills, within pharma ideally, or equivalent * Strong knowledge of Forecasting and Planning and proficient knowledge of related areas, ie Manufacturing, Packaging & Labelling, IVRS, Logistics, Quality, Stability, etc. * Proficient knowledge of import/export requirements. * Knowledge/experience of IVRS and CTMS systems, a benefit * Translates broad strategies into specific objectives and action plans. * Team and individual leadership (leads courageously). * Negotiation (Manages Execution, Results Driven, Analysis of Issues, Effective Speaking, Builds Relationships). * Influencing (manages influencing others). Click Apply now, to be considered for the Global Clinical Supply Chain Manager - Remote/Uxbridge role
05/09/2024
Project-based
Global Clinical Supply Chain Manager - Remote/Uxbridge Gibbs Hybrid is looking for an accomplished Clinical Supply Chain Manager to manage the global supply portfolio of clinical studies. You will create and maintain supply strategies for all investigational products based on the scientific and regulatory confines of the drug's development with minimal supervision. * Proactively defines, plans, and communicates the clinical supply chain strategy in support of global clinical studies to promote optimal use and alignment with study and corporate goals. Demonstrates strong knowledge of GCSC processes when presenting at cross-functional meetings. * Responsible for identifying and supporting strategies for continuous improvement, both departmental and/or inter-departmental. * Influences clinical and development timelines, study design and country selection. Directly responsible for reviewing and providing input to draft clinical protocols * Develops supply forecasts for studies through evaluation of the clinical development plan and protocol analysis. Monitors inventory and analyses drug utilization versus forecast taking into account country requirements and logistical timelines. * Issues Manufacturing and Packaging/Labelling requests to Clinical Supply Operations * Monitor use date of investigational drug product for assigned protocols. * Actively participates in internal Trial Supply Management and Clinical Supply Chain meetings * Acts as the main Clinical Supplies contact person for the assigned compound and associated studies, leading communications regarding global supply strategy with study team as appropriate. Essential: * Pharma industry related experience. * Global Clinical Supplies/Development experience. * Knowledge of the global drug development process and global regulatory requirements. * Proficient and strong analytical skills. * Project management and global supply chain skills, within pharma ideally, or equivalent * Strong knowledge of Forecasting and Planning and proficient knowledge of related areas, ie Manufacturing, Packaging & Labelling, IVRS, Logistics, Quality, Stability, etc. * Proficient knowledge of import/export requirements. * Knowledge/experience of IVRS and CTMS systems, a benefit * Translates broad strategies into specific objectives and action plans. * Team and individual leadership (leads courageously). * Negotiation (Manages Execution, Results Driven, Analysis of Issues, Effective Speaking, Builds Relationships). * Influencing (manages influencing others). Click Apply now, to be considered for the Global Clinical Supply Chain Manager - Remote/Uxbridge role
Key Account Manager vacancy requiring profound vaccines knowledge for a globally operating Zurich based client in the pharmaceutical sector . Your tasks: Increasing visibility and awareness of the company's products to healthcare professionals and ensuring aligning to pharmaceutical code of conduct Prioritizing and managing accounts by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders Achieving sales targets and other KPIs like opt-in rate while maintaining high levels of customer satisfaction and aligning with marketing's tactical plans to drive brand value messages Planning and executing sales activities to elevate healthcare professionals' understanding and knowledge of the company's vaccine Submitting sales calls, activities and territory expenses reports on time as well as reporting of competitor activities, their areas of strengths and weaknesses Performing pre-call planning and scheduling for effective sales call and to meet daily sales call requirement Your experience/knowledge: 3+ years of infield-experience in pharmaceutical or healthcare sales preferably with a focus on vaccines Excellent knowledge of the Swiss healthcare system and regulatory environment Familiarity with MS Office suite and CRM software ideally with digital engagement experience Bachelor's degree in Life Sciences, Pharmacy, Business, or a related field Language skills: English, German, French - fluent in written and spoken Your soft skills: Self-motivated and results-oriented team player with strong communication skills Ability to work independently, prioritize tasks, and meet deadlines effectively Location: Zurich, Switzerland Work setting: Hybrid Sector: Pharmaceuticals Start: 09/2024 Duration: 6 months Workload: 50% Ref .Nr.: BH 22067 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
05/09/2024
Project-based
Key Account Manager vacancy requiring profound vaccines knowledge for a globally operating Zurich based client in the pharmaceutical sector . Your tasks: Increasing visibility and awareness of the company's products to healthcare professionals and ensuring aligning to pharmaceutical code of conduct Prioritizing and managing accounts by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders Achieving sales targets and other KPIs like opt-in rate while maintaining high levels of customer satisfaction and aligning with marketing's tactical plans to drive brand value messages Planning and executing sales activities to elevate healthcare professionals' understanding and knowledge of the company's vaccine Submitting sales calls, activities and territory expenses reports on time as well as reporting of competitor activities, their areas of strengths and weaknesses Performing pre-call planning and scheduling for effective sales call and to meet daily sales call requirement Your experience/knowledge: 3+ years of infield-experience in pharmaceutical or healthcare sales preferably with a focus on vaccines Excellent knowledge of the Swiss healthcare system and regulatory environment Familiarity with MS Office suite and CRM software ideally with digital engagement experience Bachelor's degree in Life Sciences, Pharmacy, Business, or a related field Language skills: English, German, French - fluent in written and spoken Your soft skills: Self-motivated and results-oriented team player with strong communication skills Ability to work independently, prioritize tasks, and meet deadlines effectively Location: Zurich, Switzerland Work setting: Hybrid Sector: Pharmaceuticals Start: 09/2024 Duration: 6 months Workload: 50% Ref .Nr.: BH 22067 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
04/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
Quality Manager Are you an experienced Quality Manager or Senior Quality Technician looking for an exciting opportunity to make a difference? Our client, a leading healthcare organisation, is seeking a dedicated Quality Manager to join their team. As the Quality Manager, you will play a crucial role in maintaining and coordinating the Quality Systems for the Ilkeston site, ensuring compliance with all relevant quality and regulatory standards. Key Responsibilities: Lead and support external audits from customers and regulatory bodies. Conduct regular reviews of quality critical documents, systems, and procedures. Maintain quality critical documents such as manuals, SOPs, and audit reports. Support production, warehouse, and maintenance processes in maintaining quality standards. Take the lead in high-risk routine validation activities for sterile manufacturing. Conduct internal audits and ensure adherence to targets. Manage temperature monitoring on-site and validate equipment and processes. Collaborate with HACCP teams to ensure quality at the site. Desired Skills and Experience: Minimum of 3 years of Quality Management experience in a regulated healthcare environment. Experience in cleanroom. Strong understanding of regulations supporting healthcare product development. Proactive problem-solving skills and the ability to work well as part of a team. Excellent attention to detail and accuracy in work. Experience in conducting internal and external audits. If you are a motivated and experienced Quality Manager, ready to take on this exciting opportunity, please apply now. We look forward to receiving your application and discussing how you can contribute to our client's success. Note: Only shortlisted candidates will be contacted.
04/09/2024
Full time
Quality Manager Are you an experienced Quality Manager or Senior Quality Technician looking for an exciting opportunity to make a difference? Our client, a leading healthcare organisation, is seeking a dedicated Quality Manager to join their team. As the Quality Manager, you will play a crucial role in maintaining and coordinating the Quality Systems for the Ilkeston site, ensuring compliance with all relevant quality and regulatory standards. Key Responsibilities: Lead and support external audits from customers and regulatory bodies. Conduct regular reviews of quality critical documents, systems, and procedures. Maintain quality critical documents such as manuals, SOPs, and audit reports. Support production, warehouse, and maintenance processes in maintaining quality standards. Take the lead in high-risk routine validation activities for sterile manufacturing. Conduct internal audits and ensure adherence to targets. Manage temperature monitoring on-site and validate equipment and processes. Collaborate with HACCP teams to ensure quality at the site. Desired Skills and Experience: Minimum of 3 years of Quality Management experience in a regulated healthcare environment. Experience in cleanroom. Strong understanding of regulations supporting healthcare product development. Proactive problem-solving skills and the ability to work well as part of a team. Excellent attention to detail and accuracy in work. Experience in conducting internal and external audits. If you are a motivated and experienced Quality Manager, ready to take on this exciting opportunity, please apply now. We look forward to receiving your application and discussing how you can contribute to our client's success. Note: Only shortlisted candidates will be contacted.
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
03/09/2024
Full time
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
03/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
03/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
03/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
03/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a with Intune and Exchange 2019 experience. Candidate will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Responsibilities: Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Manage expectations and report project progress to stakeholders, team members, and management Foster a culture of innovation, collaboration, and continuous learning within the technology team Performance Management and development of the team members Qualifications: [Required] Understanding of risk and controls within processes [Required] Proven ability to communicate effectively with stakeholders, team, and leadership [Required] Ability to work proactively in identifying risks and proposing solutions [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity Technical Skills: [Required] Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack [Required] Experience working with hybrid cloud environments [Required] Demonstrated understanding of Agile practices and project management methodologies [Required] Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention [Required] Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: [Required] Bachelor's degree in Computer Science, Information Technology or a related field. [Required] Minimum 7 years of hands-on experience in managing Microsoft environments [Required] Minimum 5 years of hands-on experience managing Active Directory & Azure [Required] Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy [Required] Minimum 3 years of hands-on experience with Microsoft O365 and Intune Certificates or Licenses: [Preferred] Relevant Microsoft certifications such as MCSE, Azure Administrator, Microsoft 365 Certified
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a with Intune and Exchange 2019 experience. Candidate will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Responsibilities: Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Manage expectations and report project progress to stakeholders, team members, and management Foster a culture of innovation, collaboration, and continuous learning within the technology team Performance Management and development of the team members Qualifications: [Required] Understanding of risk and controls within processes [Required] Proven ability to communicate effectively with stakeholders, team, and leadership [Required] Ability to work proactively in identifying risks and proposing solutions [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity Technical Skills: [Required] Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack [Required] Experience working with hybrid cloud environments [Required] Demonstrated understanding of Agile practices and project management methodologies [Required] Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention [Required] Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: [Required] Bachelor's degree in Computer Science, Information Technology or a related field. [Required] Minimum 7 years of hands-on experience in managing Microsoft environments [Required] Minimum 5 years of hands-on experience managing Active Directory & Azure [Required] Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy [Required] Minimum 3 years of hands-on experience with Microsoft O365 and Intune Certificates or Licenses: [Preferred] Relevant Microsoft certifications such as MCSE, Azure Administrator, Microsoft 365 Certified
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a with Intune and Exchange 2019 experience. Candidate will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Responsibilities: Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Manage expectations and report project progress to stakeholders, team members, and management Foster a culture of innovation, collaboration, and continuous learning within the technology team Performance Management and development of the team members Qualifications: [Required] Understanding of risk and controls within processes [Required] Proven ability to communicate effectively with stakeholders, team, and leadership [Required] Ability to work proactively in identifying risks and proposing solutions [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity Technical Skills: [Required] Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack [Required] Experience working with hybrid cloud environments [Required] Demonstrated understanding of Agile practices and project management methodologies [Required] Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention [Required] Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: [Required] Bachelor's degree in Computer Science, Information Technology or a related field. [Required] Minimum 7 years of hands-on experience in managing Microsoft environments [Required] Minimum 5 years of hands-on experience managing Active Directory & Azure [Required] Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy [Required] Minimum 3 years of hands-on experience with Microsoft O365 and Intune Certificates or Licenses: [Preferred] Relevant Microsoft certifications such as MCSE, Azure Administrator, Microsoft 365 Certified
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a with Intune and Exchange 2019 experience. Candidate will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Responsibilities: Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Manage expectations and report project progress to stakeholders, team members, and management Foster a culture of innovation, collaboration, and continuous learning within the technology team Performance Management and development of the team members Qualifications: [Required] Understanding of risk and controls within processes [Required] Proven ability to communicate effectively with stakeholders, team, and leadership [Required] Ability to work proactively in identifying risks and proposing solutions [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity Technical Skills: [Required] Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack [Required] Experience working with hybrid cloud environments [Required] Demonstrated understanding of Agile practices and project management methodologies [Required] Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention [Required] Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: [Required] Bachelor's degree in Computer Science, Information Technology or a related field. [Required] Minimum 7 years of hands-on experience in managing Microsoft environments [Required] Minimum 5 years of hands-on experience managing Active Directory & Azure [Required] Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy [Required] Minimum 3 years of hands-on experience with Microsoft O365 and Intune Certificates or Licenses: [Preferred] Relevant Microsoft certifications such as MCSE, Azure Administrator, Microsoft 365 Certified
NO SPONSORSHIP Infrastructure Architecture Senior Director - Network SALARY: $220k - $260k plus $40k - $50k bonus McLean, VA - 3 days on site SELLING POINTS: Senior Director of infrastructure architecture and network based services. Core network services routing switching WiFi data center end user connectivity enterprise SDW SD Wan strategy zero trust strategy road map perimeter security operations DNS directory IP management proxies load balancers automation the team they will manage 60 people vendor contracts software licensing component hardware assets. 15 years management End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Your Impact: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
03/09/2024
Full time
NO SPONSORSHIP Infrastructure Architecture Senior Director - Network SALARY: $220k - $260k plus $40k - $50k bonus McLean, VA - 3 days on site SELLING POINTS: Senior Director of infrastructure architecture and network based services. Core network services routing switching WiFi data center end user connectivity enterprise SDW SD Wan strategy zero trust strategy road map perimeter security operations DNS directory IP management proxies load balancers automation the team they will manage 60 people vendor contracts software licensing component hardware assets. 15 years management End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Your Impact: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
Senior VP Operations needed by pharma services provider supporting biopharmaceutical companies from clinical trials to commercialisation. Ideal candidate will have: At least 10 years working as a senior project/Programme Manager in a contract/clinical research organisation within operations A deep understanding of the delivery of Clinical Trials, Expanded Access Programmes (EAP's) and/or Named Patient Programmes (NPP's) and/or Compassionate Use Programmes (CUP's) Extensive experience in leading and managing large, cross-functional teams Experience in managing end-to-end supply chain processes, including procurement, logistics, inventory management, and distribution Deep understanding of clinical trial processes, including planning, execution, and regulatory compliance Experience with enterprise resource planning (ERP) systems, warehouse management systems (WMS), and other relevant technologies A deep understanding of the movement of medicines across international markets and the processes/regulations by which products are transported, imported and supplied Experience with clinical data management and interpretation Experience in developing and managing large clinical budgets Expertise in quality management systems (QMS) and Good Distribution Practices (GDP) to ensure product integrity and safety Strong knowledge of FDA, EMA, and other international regulatory requirements Experience in ensuring compliance with Good Clinical Practice (GCP) and other regulatory guidelines Fantastic opportunity to join this rapidly expanding organisation in a key role offering enrolment into the Exec Team Leadership Equity plan. Full spec' available.
03/09/2024
Full time
Senior VP Operations needed by pharma services provider supporting biopharmaceutical companies from clinical trials to commercialisation. Ideal candidate will have: At least 10 years working as a senior project/Programme Manager in a contract/clinical research organisation within operations A deep understanding of the delivery of Clinical Trials, Expanded Access Programmes (EAP's) and/or Named Patient Programmes (NPP's) and/or Compassionate Use Programmes (CUP's) Extensive experience in leading and managing large, cross-functional teams Experience in managing end-to-end supply chain processes, including procurement, logistics, inventory management, and distribution Deep understanding of clinical trial processes, including planning, execution, and regulatory compliance Experience with enterprise resource planning (ERP) systems, warehouse management systems (WMS), and other relevant technologies A deep understanding of the movement of medicines across international markets and the processes/regulations by which products are transported, imported and supplied Experience with clinical data management and interpretation Experience in developing and managing large clinical budgets Expertise in quality management systems (QMS) and Good Distribution Practices (GDP) to ensure product integrity and safety Strong knowledge of FDA, EMA, and other international regulatory requirements Experience in ensuring compliance with Good Clinical Practice (GCP) and other regulatory guidelines Fantastic opportunity to join this rapidly expanding organisation in a key role offering enrolment into the Exec Team Leadership Equity plan. Full spec' available.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about driving change in the energy industry? Do you want to be part of shaping the future regulatory landscape? Our client, a leading utilities company, is seeking a highly strategic Regulatory Policy Manager to join their team on a temporary basis for 9 months. This is a fantastic opportunity to play a key role in developing regulatory price control arrangements that will drive the revenues and service levels of our client's core regulated network businesses into the next decade. Role: Regulatory Policy Manager Duration: 9 months Location: Warwick (Hybrid) As the Regulatory Policy Manager, you will bring insightful and strategic thought leadership to the business, influencing key stakeholders and translating regulatory strategy into actionable plans. You will act as a key interface between external stakeholders, regulatory bodies, and our client's regulated businesses. Leading both direct reports and virtual teams, you will ensure the successful delivery of key pieces of work that contribute to a well-justified business plan submission. Responsibilities include: Providing thought leadership and shaping options for the current price control process. Leading the interface with regulatory bodies and external stakeholders to deliver a successful regulatory outcome. Working with senior leadership teams to refine and execute the regulatory strategy for network investment. To succeed in this role, you will have a degree in Economics, Business, Engineering, or a related discipline. You will possess strong experience in managing virtual teams and have the ability to influence executive leaders and senior external stakeholders. Collaborative by nature, you will establish effective partnerships across the business and foster a strong team culture. With excellent strategic thinking and tactical implementation skills, you will be highly motivated, organised, and detail oriented. Additionally, you will have a broad knowledge of the utilities industry, including the commercial value drivers and regulatory environment. Understanding the technical challenges associated with operating and maintaining electricity transmission networks will be essential. Your leadership, relationship-building, and communication skills combined with a track record of dealing with regulatory issues will set you apart. Our client values teamwork and encourages collaboration and knowledge sharing. If you are a results-oriented individual who thrives in a challenging environment, this is the perfect opportunity for you. A valid UK driving licence is required. Join our client's team and contribute to their mission of connecting people to the energy they use safely, reliably, and efficiently. Apply now to make a real impact on the decarbonized energy systems of tomorrow! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
03/09/2024
Project-based
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about driving change in the energy industry? Do you want to be part of shaping the future regulatory landscape? Our client, a leading utilities company, is seeking a highly strategic Regulatory Policy Manager to join their team on a temporary basis for 9 months. This is a fantastic opportunity to play a key role in developing regulatory price control arrangements that will drive the revenues and service levels of our client's core regulated network businesses into the next decade. Role: Regulatory Policy Manager Duration: 9 months Location: Warwick (Hybrid) As the Regulatory Policy Manager, you will bring insightful and strategic thought leadership to the business, influencing key stakeholders and translating regulatory strategy into actionable plans. You will act as a key interface between external stakeholders, regulatory bodies, and our client's regulated businesses. Leading both direct reports and virtual teams, you will ensure the successful delivery of key pieces of work that contribute to a well-justified business plan submission. Responsibilities include: Providing thought leadership and shaping options for the current price control process. Leading the interface with regulatory bodies and external stakeholders to deliver a successful regulatory outcome. Working with senior leadership teams to refine and execute the regulatory strategy for network investment. To succeed in this role, you will have a degree in Economics, Business, Engineering, or a related discipline. You will possess strong experience in managing virtual teams and have the ability to influence executive leaders and senior external stakeholders. Collaborative by nature, you will establish effective partnerships across the business and foster a strong team culture. With excellent strategic thinking and tactical implementation skills, you will be highly motivated, organised, and detail oriented. Additionally, you will have a broad knowledge of the utilities industry, including the commercial value drivers and regulatory environment. Understanding the technical challenges associated with operating and maintaining electricity transmission networks will be essential. Your leadership, relationship-building, and communication skills combined with a track record of dealing with regulatory issues will set you apart. Our client values teamwork and encourages collaboration and knowledge sharing. If you are a results-oriented individual who thrives in a challenging environment, this is the perfect opportunity for you. A valid UK driving licence is required. Join our client's team and contribute to their mission of connecting people to the energy they use safely, reliably, and efficiently. Apply now to make a real impact on the decarbonized energy systems of tomorrow! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
SAP Cutover Lead: eurpeople's customer, a global leading organisation is seeking an experienced SAP Cutover Lead to join their new, longterm, brownfield project in Switzerland. We're seeking a SAP Cutover Lead, for a multi-year S/4 Brownfield Conversion project: The business environment is quite large with many crossover business lines, and as such, experience of performing this role in complex large scale multi region or global project environments is essential. Small scale cutover project experience or individual business line experience is not sufficient in this scenario. Brownfield S/4 HANA migration experience or upgrade (Conversion from ECC to S/4 HANA) experience is essential. Experience with Conversion cycles for remediation of data High level stakeholder skills (quality of information needs to be at a proficient level), some programme management experience would be helpful so they can understand the broader topics. NZDT "Near Zero Down Time" or experience with other strategies for downtime optimizations would be helpful. Job description: 1. Strategic Oversight: Provide strategic oversight and leadership for the entire cutover process, ensuring alignment with the overall project strategy and business objectives. Develop and communicate the cutover strategy to all stakeholders, ensuring clarity and understanding. 2. Team Leadership: Lead and manage the cutover team, including cutover managers, consultants, and other relevant personnel. Assign roles and responsibilities within the cutover team, ensuring effective coordination and collaboration. 3. Stakeholder Management: Engage with key stakeholders, including business leaders, project managers, and technical teams, to ensure alignment and support for cutover activities. Communicate cutover plans, progress, and issues to stakeholders, ensuring transparency and buy-in. 4. Risk Management: Identify and assess risks associated with the cutover process, developing and implementing mitigation strategies. Monitor and manage cutover risks, ensuring proactive resolution of potential issues. 5. Resource Allocation: Allocate and manage resources, including personnel, tools, and budget, to ensure successful cutover execution. Ensure that all necessary resources are available and ready for the cutover activities. 6. Performance Monitoring: Monitor the performance of the cutover process, using metrics and KPIs to track progress and identify areas for improvement. Conduct post-cutover reviews and assessments to capture lessons learned and improve future cutover processes. 7. Governance and Compliance: Ensure that the cutover process adheres to organizational policies, industry standards, and regulatory requirements. Implement cutover deliverables, governance frameworks and controls to ensure the integrity and compliance of the cutover activities. Selected candidates would need to be flexible to undertake travel to Switzerland at approximately 1-2 times per month. The customer WILL NOT consider candidate(s) who DO NOT possess a relevant passport that allows them to immediately travel to the project location. Candidates who require visas, work permits or sponsorship need not apply. eurpeople is acting as an Employment Business in relation to this vacancy. eurpeople is an Equal Opportunities employer; we welcome applicants from all backgrounds. For more information please send your CV providing your contact details and a representative of eurpeople will contact you. Alternatively please call eurpeople on the telephone number provided.
03/09/2024
Project-based
SAP Cutover Lead: eurpeople's customer, a global leading organisation is seeking an experienced SAP Cutover Lead to join their new, longterm, brownfield project in Switzerland. We're seeking a SAP Cutover Lead, for a multi-year S/4 Brownfield Conversion project: The business environment is quite large with many crossover business lines, and as such, experience of performing this role in complex large scale multi region or global project environments is essential. Small scale cutover project experience or individual business line experience is not sufficient in this scenario. Brownfield S/4 HANA migration experience or upgrade (Conversion from ECC to S/4 HANA) experience is essential. Experience with Conversion cycles for remediation of data High level stakeholder skills (quality of information needs to be at a proficient level), some programme management experience would be helpful so they can understand the broader topics. NZDT "Near Zero Down Time" or experience with other strategies for downtime optimizations would be helpful. Job description: 1. Strategic Oversight: Provide strategic oversight and leadership for the entire cutover process, ensuring alignment with the overall project strategy and business objectives. Develop and communicate the cutover strategy to all stakeholders, ensuring clarity and understanding. 2. Team Leadership: Lead and manage the cutover team, including cutover managers, consultants, and other relevant personnel. Assign roles and responsibilities within the cutover team, ensuring effective coordination and collaboration. 3. Stakeholder Management: Engage with key stakeholders, including business leaders, project managers, and technical teams, to ensure alignment and support for cutover activities. Communicate cutover plans, progress, and issues to stakeholders, ensuring transparency and buy-in. 4. Risk Management: Identify and assess risks associated with the cutover process, developing and implementing mitigation strategies. Monitor and manage cutover risks, ensuring proactive resolution of potential issues. 5. Resource Allocation: Allocate and manage resources, including personnel, tools, and budget, to ensure successful cutover execution. Ensure that all necessary resources are available and ready for the cutover activities. 6. Performance Monitoring: Monitor the performance of the cutover process, using metrics and KPIs to track progress and identify areas for improvement. Conduct post-cutover reviews and assessments to capture lessons learned and improve future cutover processes. 7. Governance and Compliance: Ensure that the cutover process adheres to organizational policies, industry standards, and regulatory requirements. Implement cutover deliverables, governance frameworks and controls to ensure the integrity and compliance of the cutover activities. Selected candidates would need to be flexible to undertake travel to Switzerland at approximately 1-2 times per month. The customer WILL NOT consider candidate(s) who DO NOT possess a relevant passport that allows them to immediately travel to the project location. Candidates who require visas, work permits or sponsorship need not apply. eurpeople is acting as an Employment Business in relation to this vacancy. eurpeople is an Equal Opportunities employer; we welcome applicants from all backgrounds. For more information please send your CV providing your contact details and a representative of eurpeople will contact you. Alternatively please call eurpeople on the telephone number provided.