Network Architect - SC Cleared Location: Stevenage (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
02/04/2025
Full time
Network Architect - SC Cleared Location: Stevenage (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
Network Architect - SC Cleared Location: Bracknell (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
02/04/2025
Full time
Network Architect - SC Cleared Location: Bracknell (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
IT Infrastructure Support Engineer Redhill, Surrey Candidates must be eligible to obtain DV Clearance c£45,000 per year 25 days holiday plus Bank Holidays, Bonus, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: My client are a communications company and they are currently looking for an IT Infrastructure Technician on a permanent basis. In this role, you will provide day to day hands on technical support and management of the internal Corporate and Customer managed IT Infrastructure and projects. You will also carry out applicable tasks as requested by the IT Operations Manager as specified in the System Administration section of the Security Organisation document. Skills and Experience: Build/Maintain/Support the physical and virtual environment (VMWare), network storage, backup and recovery systems in their core networks. Build/Maintain/Support corporate IT infrastructure for my clients global HQ as well as remote offices and customers, ensuring seamless integration and operation. Ensure that all server builds and networks (both Corporate and Customer) are configured in accordance with the Corporate/Customer IT Security policy and accreditation standards, as well as the management and support of the security infrastructure. Maintain software compliance for all server operating systems, server applications and client licences, recording purchases and usage details including regular audits. Monitor usage/performance ensuring Servers/services are working correctly and efficiently. Management of the email infrastructure including Exchange, cloud continuity services, SPAM filtering and mobile device management (MDM). Ensure compliance with the department's change control process and procedures Follow departmental change control process and procedures. HND/Degree or equivalent in Computer Science or related discipline OR at least 10 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Basic Linux knowledge highly desirable. In-depth understanding of core Windows OS administration skills, Active Directory management inc. Group Policies, user/group management, PowerShell. In-depth knowledge of maintaining server hardware and storage hardware (NAS, SAN). In-depth understanding of IT Security (anti-virus, hard drive encryption, client hardening and authentication). Please contact John Noonan here at ISR to learn more about our exciting client based in Redhill, Surrey and their ongoing growth plans
02/04/2025
Full time
IT Infrastructure Support Engineer Redhill, Surrey Candidates must be eligible to obtain DV Clearance c£45,000 per year 25 days holiday plus Bank Holidays, Bonus, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: My client are a communications company and they are currently looking for an IT Infrastructure Technician on a permanent basis. In this role, you will provide day to day hands on technical support and management of the internal Corporate and Customer managed IT Infrastructure and projects. You will also carry out applicable tasks as requested by the IT Operations Manager as specified in the System Administration section of the Security Organisation document. Skills and Experience: Build/Maintain/Support the physical and virtual environment (VMWare), network storage, backup and recovery systems in their core networks. Build/Maintain/Support corporate IT infrastructure for my clients global HQ as well as remote offices and customers, ensuring seamless integration and operation. Ensure that all server builds and networks (both Corporate and Customer) are configured in accordance with the Corporate/Customer IT Security policy and accreditation standards, as well as the management and support of the security infrastructure. Maintain software compliance for all server operating systems, server applications and client licences, recording purchases and usage details including regular audits. Monitor usage/performance ensuring Servers/services are working correctly and efficiently. Management of the email infrastructure including Exchange, cloud continuity services, SPAM filtering and mobile device management (MDM). Ensure compliance with the department's change control process and procedures Follow departmental change control process and procedures. HND/Degree or equivalent in Computer Science or related discipline OR at least 10 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Basic Linux knowledge highly desirable. In-depth understanding of core Windows OS administration skills, Active Directory management inc. Group Policies, user/group management, PowerShell. In-depth knowledge of maintaining server hardware and storage hardware (NAS, SAN). In-depth understanding of IT Security (anti-virus, hard drive encryption, client hardening and authentication). Please contact John Noonan here at ISR to learn more about our exciting client based in Redhill, Surrey and their ongoing growth plans
Project Manager - Networking/Connectivity Full Time/Permanent Remote £40,000 - £45,000 DOE plus benefits The Company My client is a growing service provider who are embarking on an exciting period of growth and transformation. The Role As a Networking/Connectivity Project Manager, you will support the business through a period of significant development and change by undertaking technical project management responsibilities and ensuring that the project work is delivered on time and within budget. You will ensure that all relevant stakeholders are informed of the progress of all relevant projects and that any risks, issues, or changes are managed through the correct processes. The Responsibilities To ensure project scope is well defined and project deliverables are clear, unambiguous, and agreed with stakeholders To develop realistic and achievable project plans in line with specified requirements, available project resource and the complexity of the project Ensuring excellent project governance, through managing project controls the use of project management tools Provide informative and accurate progress and exception reporting to a range of internal and external customer stakeholders To manage the customer's project tasks, mitigating project risks, actively monitor and manage actions, issues and dependencies To proactively manage projects on a day-to-day basis. Including consistent professional communications to a variety of levels of business stakeholders Continually engage and motivate stakeholders throughout the life cycle of the project Collaborate effectively with all stakeholders to overcome and resolve challenges that may affect the outcome and quality of the project Ensure project objectives are delivered before closing a project Identify opportunities for process improvement and efficiency, implementing new ways of working where appropriate The Requirements Proven experience as a Project Manager leading large and complex Change Programmes and Projects. Ideally you will have experience delivering on networking and connectivity projects. Ideally you will hold PRINCE 2 or equivalent project management qualification. If you are keen to join a growing business going through and exciting period of change please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/04/2025
Full time
Project Manager - Networking/Connectivity Full Time/Permanent Remote £40,000 - £45,000 DOE plus benefits The Company My client is a growing service provider who are embarking on an exciting period of growth and transformation. The Role As a Networking/Connectivity Project Manager, you will support the business through a period of significant development and change by undertaking technical project management responsibilities and ensuring that the project work is delivered on time and within budget. You will ensure that all relevant stakeholders are informed of the progress of all relevant projects and that any risks, issues, or changes are managed through the correct processes. The Responsibilities To ensure project scope is well defined and project deliverables are clear, unambiguous, and agreed with stakeholders To develop realistic and achievable project plans in line with specified requirements, available project resource and the complexity of the project Ensuring excellent project governance, through managing project controls the use of project management tools Provide informative and accurate progress and exception reporting to a range of internal and external customer stakeholders To manage the customer's project tasks, mitigating project risks, actively monitor and manage actions, issues and dependencies To proactively manage projects on a day-to-day basis. Including consistent professional communications to a variety of levels of business stakeholders Continually engage and motivate stakeholders throughout the life cycle of the project Collaborate effectively with all stakeholders to overcome and resolve challenges that may affect the outcome and quality of the project Ensure project objectives are delivered before closing a project Identify opportunities for process improvement and efficiency, implementing new ways of working where appropriate The Requirements Proven experience as a Project Manager leading large and complex Change Programmes and Projects. Ideally you will have experience delivering on networking and connectivity projects. Ideally you will hold PRINCE 2 or equivalent project management qualification. If you are keen to join a growing business going through and exciting period of change please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Network Architect - SC Cleared Location: Basingstoke (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
02/04/2025
Full time
Network Architect - SC Cleared Location: Basingstoke (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
ARM (Advanced Resource Managers)
Southampton, Hampshire
Senior Hardware Engineer Southampton Paying up to £55p/h (Inside IR35) Responsibilities : Requirements capture and generating design specifications Electronics schematic design, layout, and simulation Validation of designs against requirements Definition of test parameters Designing with video bandwidth op-amps for low noise applications Integration and validation at system level Preparation of technical documentation and reports Undertaking component selection and de-rating analysis Adherence to company governance and quality processes Experience required: Hold a Degree in Electronics Engineering (or equivalent) Management of electronics design projects to achieve requirements within cost and time Use of Schematic Capture tools (Mentor Graphics, Proteus or equivalent) Knowledge of device drivers and communication protocols (eg I2C, SPI, USB, Camera Link). Experience of hardware design using FPGA components Experience of working with Analogue to Digital converters Ability to communicate technical information within the company Demonstrate evidence of good organisation, planning, cost control and execution of work Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2025
Project-based
Senior Hardware Engineer Southampton Paying up to £55p/h (Inside IR35) Responsibilities : Requirements capture and generating design specifications Electronics schematic design, layout, and simulation Validation of designs against requirements Definition of test parameters Designing with video bandwidth op-amps for low noise applications Integration and validation at system level Preparation of technical documentation and reports Undertaking component selection and de-rating analysis Adherence to company governance and quality processes Experience required: Hold a Degree in Electronics Engineering (or equivalent) Management of electronics design projects to achieve requirements within cost and time Use of Schematic Capture tools (Mentor Graphics, Proteus or equivalent) Knowledge of device drivers and communication protocols (eg I2C, SPI, USB, Camera Link). Experience of hardware design using FPGA components Experience of working with Analogue to Digital converters Ability to communicate technical information within the company Demonstrate evidence of good organisation, planning, cost control and execution of work Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Cloud and Infrastructure Manager Location: Based x2 days from either of the following offices Cambridge, Chelmsford, Norwich or Ipswich 1 day per week required to travel to Ipswich- expenses paid Salary: £55,000 - £60,000 (DOE) Region: East Anglia-based preferred Sector: Law Firm The Role Our legal client are seeking an experienced Cloud and Infrastructure Manager to lead a team of two engineers in managing, optimising, and transitioning cloud and on-premise infrastructure. Reporting to the Head of IT, you'll ensure systems are secure, scalable, and aligned with business goals while driving strategic improvements. You will be involved in a variety of Azure projects, so an end-end understanding of the product will be essential. Based x2 days from either of the following offices Cambridge, Chelmsford, Norwich or Ipswich with 1 day per week required travel to Ipswich office- expenses paid. Key Responsibilities: Lead cloud/infrastructure design, implementation, and maintenance. Manage team performance and provide technical guidance. Align IT infrastructure with business objectives and future growth. Optimise system reliability and troubleshoot issues. Oversee vendor relationships and negotiate contracts. Collaborate with IT teams on new technologies and initiatives. About You: 5+ years in senior infrastructure roles with strong Azure experience. Leadership skills with a proven track record of team and project management. Strong communication, troubleshooting, and problem-solving abilities. What Is On Offer: Hybrid working model with flexibility. Starting at 25 days holiday (increasing with service). Private healthcare, profit share, performance bonuses, and more. Enhanced parental leave, gym memberships, and electric car scheme. This is an exciting opportunity to join a forward-thinking organisation with a focus on career growth, innovation, and inclusivity. Apply today!
02/04/2025
Full time
Cloud and Infrastructure Manager Location: Based x2 days from either of the following offices Cambridge, Chelmsford, Norwich or Ipswich 1 day per week required to travel to Ipswich- expenses paid Salary: £55,000 - £60,000 (DOE) Region: East Anglia-based preferred Sector: Law Firm The Role Our legal client are seeking an experienced Cloud and Infrastructure Manager to lead a team of two engineers in managing, optimising, and transitioning cloud and on-premise infrastructure. Reporting to the Head of IT, you'll ensure systems are secure, scalable, and aligned with business goals while driving strategic improvements. You will be involved in a variety of Azure projects, so an end-end understanding of the product will be essential. Based x2 days from either of the following offices Cambridge, Chelmsford, Norwich or Ipswich with 1 day per week required travel to Ipswich office- expenses paid. Key Responsibilities: Lead cloud/infrastructure design, implementation, and maintenance. Manage team performance and provide technical guidance. Align IT infrastructure with business objectives and future growth. Optimise system reliability and troubleshoot issues. Oversee vendor relationships and negotiate contracts. Collaborate with IT teams on new technologies and initiatives. About You: 5+ years in senior infrastructure roles with strong Azure experience. Leadership skills with a proven track record of team and project management. Strong communication, troubleshooting, and problem-solving abilities. What Is On Offer: Hybrid working model with flexibility. Starting at 25 days holiday (increasing with service). Private healthcare, profit share, performance bonuses, and more. Enhanced parental leave, gym memberships, and electric car scheme. This is an exciting opportunity to join a forward-thinking organisation with a focus on career growth, innovation, and inclusivity. Apply today!
Customer Solutions Design Specialist For this role candidates are required three days onsite in Bristol. About this role As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. You will Independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects. You'll have the following responsibilities Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manage and recommend on the technical direction and helps determine the optimum solution design for customers. Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. Drive the improvement of design and delivery capabilities for end-to-end technical solutions. Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertake customer migration planning and implementation. Coordinate impact assessments and design documentation updates. Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience Hold UKSV SC or Developed Vetting clearance. Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge. Experienced in working within highly sensitive (T3) HM Government departments or agencies environments. Preferably working knowledge and experience in HMG MoD compliance and security policies. Self-starter who can work independently with minimal support and guidance.
02/04/2025
Project-based
Customer Solutions Design Specialist For this role candidates are required three days onsite in Bristol. About this role As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. You will Independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects. You'll have the following responsibilities Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manage and recommend on the technical direction and helps determine the optimum solution design for customers. Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. Drive the improvement of design and delivery capabilities for end-to-end technical solutions. Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertake customer migration planning and implementation. Coordinate impact assessments and design documentation updates. Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience Hold UKSV SC or Developed Vetting clearance. Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge. Experienced in working within highly sensitive (T3) HM Government departments or agencies environments. Preferably working knowledge and experience in HMG MoD compliance and security policies. Self-starter who can work independently with minimal support and guidance.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Microsoft & Cloud Project Consultant (Azure & M365) - £60k - £75k + Car allowance - Remote Want to work for a super dynamic growing MSP? Enjoy working on regular Azure & 365 projects? Keen to join an impressive company that will invest in you & build your career further? Opportunity to join a leading IT Solutions and Services Provider. This business has always been at the leading edge of technology and are known in the channel for being market leaders in both current and emerging technologies. Importantly, they're also known for having superb internal culture and have some of the best training programmes for their staff. They have a fast-growing Cloud division, and you have the opportunity to join it and be moulded and developed into one of the best Cloud Consultants in the industry. Key Skills and Duties & Responsibilities: Microsoft Azure Microsoft 365 Modern Workplace components Ability to assess, design, and deploy secure, scalable cloud solutions that meet customer requirements. On-prem to cloud migration strategies and hybrid cloud architectures. Design and implement Azure and Microsoft 365 solutions - eg assessments, migrations, integrations, and optimisations. Work closely with the PMO and Project Managers to deliver projects on time and within scope. Create and maintain accurate technical documentation, including design documents, implementation guides, and runbooks. You will be working in the Post Sales team producing Low Level Solutions design and implementation across the Microsoft Cloud - either Azure or M365. Please hit the button to Apply and/or email (see below) or call for further info.
02/04/2025
Full time
Microsoft & Cloud Project Consultant (Azure & M365) - £60k - £75k + Car allowance - Remote Want to work for a super dynamic growing MSP? Enjoy working on regular Azure & 365 projects? Keen to join an impressive company that will invest in you & build your career further? Opportunity to join a leading IT Solutions and Services Provider. This business has always been at the leading edge of technology and are known in the channel for being market leaders in both current and emerging technologies. Importantly, they're also known for having superb internal culture and have some of the best training programmes for their staff. They have a fast-growing Cloud division, and you have the opportunity to join it and be moulded and developed into one of the best Cloud Consultants in the industry. Key Skills and Duties & Responsibilities: Microsoft Azure Microsoft 365 Modern Workplace components Ability to assess, design, and deploy secure, scalable cloud solutions that meet customer requirements. On-prem to cloud migration strategies and hybrid cloud architectures. Design and implement Azure and Microsoft 365 solutions - eg assessments, migrations, integrations, and optimisations. Work closely with the PMO and Project Managers to deliver projects on time and within scope. Create and maintain accurate technical documentation, including design documents, implementation guides, and runbooks. You will be working in the Post Sales team producing Low Level Solutions design and implementation across the Microsoft Cloud - either Azure or M365. Please hit the button to Apply and/or email (see below) or call for further info.
We are seeking a highly organized and detail-oriented Project Coordinator with experience in the telecom industry to support the successful delivery of projects. The ideal candidate will work closely with project managers, stakeholders, and cross-functional teams to ensure smooth project execution, timely deliverables, and effective communication. Key Responsibilities: Project Coordination & Support: Assist in the planning, execution, and monitoring of telecom projects. Track project progress, deliverables, and key milestones, ensuring alignment with timelines. Maintain project documentation, including project plans, reports, and meeting minutes. Coordinate project activities and communicate updates to stakeholders. Requirements: Education & Experience: Bachelor's degree in Telecommunications, Engineering, Business Administration, or a related field (or equivalent experience). 4+ years of experience in a project coordination role within the telecom industry . Experience working in mobile networks, fiber optics, broadband, or telecom infrastructure projects is a plus.
02/04/2025
Project-based
We are seeking a highly organized and detail-oriented Project Coordinator with experience in the telecom industry to support the successful delivery of projects. The ideal candidate will work closely with project managers, stakeholders, and cross-functional teams to ensure smooth project execution, timely deliverables, and effective communication. Key Responsibilities: Project Coordination & Support: Assist in the planning, execution, and monitoring of telecom projects. Track project progress, deliverables, and key milestones, ensuring alignment with timelines. Maintain project documentation, including project plans, reports, and meeting minutes. Coordinate project activities and communicate updates to stakeholders. Requirements: Education & Experience: Bachelor's degree in Telecommunications, Engineering, Business Administration, or a related field (or equivalent experience). 4+ years of experience in a project coordination role within the telecom industry . Experience working in mobile networks, fiber optics, broadband, or telecom infrastructure projects is a plus.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Firm is currently seeking a Senior Cloud Hosting Services Engineer with strong Azure experience. Candidate will be the IT Infrastructure team's cloud SME. Candidate will demonstrate their knowledge and hands-on experience with Azure cloud tools/technologies The Sr. Cloud Engineer reports to the Manager of Infrastructure Services. The ideal candidate will have extensive experience with Microsoft Azure, including PaaS and IaaS, and a strong understanding of Azure security best practices. Proficiency in creating and managing ARM and Bicep templates and supporting DevOps teams is essential. This role will involve designing, implementing, and maintaining cloud-based solutions to meet our business needs. Responsibilities: Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Microsoft Azure. Develop and maintain Infrastructure as Code (IaC) using ARM and Bicep templates. Develop skill set across three domains (Infrastructure, Containers, and Networking) to better support the client. Ensure adherence to Azure security best practices and compliance requirements. Collaborate with DevOps teams to support CI/CD pipelines and automation processes. Monitor and optimize cloud resources for performance, cost, and scalability. Troubleshoot and resolve issues related to cloud infrastructure and services. Implement and manage Azure PaaS and IaaS solution, including on-premises server, storage, and database systems, among others. Independently and collaboratively lead client engagement workstreams focused on project, improvement, optimization, and transformation of processes. Communicate effectively and appropriately with both technical and non-technical audiences. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 8+ years professional experience with multiple cloud platforms and technologies, including PaaS and IaaS. Ability to provide technical guidance and support to DevOps teams. Extensive experience with ARM/Bicep templates and Azure security best practices. Experience with distributed computing, complex architecture design, leading large-scale projects, and mentoring junior team members. Familiarity with managed Kubernetes services like Azure Kubernetes Service (AKS) and Azure Container Apps. Skilled in creating and managing Azure hub and spoke networks, using Network Virtual Appliances (NVAs), Route Tables (UDRs), applying Network Security Groups (NSGs), and ExpressRoute circuits. Proven experience with the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework. Managing Infrastructure as Code (IaC) templates through Azure DevOps (or similar toolset), including use of Git, work items, branching, pull requests, and pipelines. Experience with monitoring, optimizing cloud resources, and creating custom Azure Policies. Preferred Qualifications: Master's degree in Computer Science, Engineering, or a related field. Experience in AI/Data-related project support with DevOps teams. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management (IAM) solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources. Familiarity with other Infrastructure as Code (IaC) tools such as Terraform or Ansible. Other public cloud experience (AWS, Google, etc.). Azure VMware Solution (AVS) experience.
01/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Firm is currently seeking a Senior Cloud Hosting Services Engineer with strong Azure experience. Candidate will be the IT Infrastructure team's cloud SME. Candidate will demonstrate their knowledge and hands-on experience with Azure cloud tools/technologies The Sr. Cloud Engineer reports to the Manager of Infrastructure Services. The ideal candidate will have extensive experience with Microsoft Azure, including PaaS and IaaS, and a strong understanding of Azure security best practices. Proficiency in creating and managing ARM and Bicep templates and supporting DevOps teams is essential. This role will involve designing, implementing, and maintaining cloud-based solutions to meet our business needs. Responsibilities: Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Microsoft Azure. Develop and maintain Infrastructure as Code (IaC) using ARM and Bicep templates. Develop skill set across three domains (Infrastructure, Containers, and Networking) to better support the client. Ensure adherence to Azure security best practices and compliance requirements. Collaborate with DevOps teams to support CI/CD pipelines and automation processes. Monitor and optimize cloud resources for performance, cost, and scalability. Troubleshoot and resolve issues related to cloud infrastructure and services. Implement and manage Azure PaaS and IaaS solution, including on-premises server, storage, and database systems, among others. Independently and collaboratively lead client engagement workstreams focused on project, improvement, optimization, and transformation of processes. Communicate effectively and appropriately with both technical and non-technical audiences. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 8+ years professional experience with multiple cloud platforms and technologies, including PaaS and IaaS. Ability to provide technical guidance and support to DevOps teams. Extensive experience with ARM/Bicep templates and Azure security best practices. Experience with distributed computing, complex architecture design, leading large-scale projects, and mentoring junior team members. Familiarity with managed Kubernetes services like Azure Kubernetes Service (AKS) and Azure Container Apps. Skilled in creating and managing Azure hub and spoke networks, using Network Virtual Appliances (NVAs), Route Tables (UDRs), applying Network Security Groups (NSGs), and ExpressRoute circuits. Proven experience with the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework. Managing Infrastructure as Code (IaC) templates through Azure DevOps (or similar toolset), including use of Git, work items, branching, pull requests, and pipelines. Experience with monitoring, optimizing cloud resources, and creating custom Azure Policies. Preferred Qualifications: Master's degree in Computer Science, Engineering, or a related field. Experience in AI/Data-related project support with DevOps teams. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management (IAM) solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources. Familiarity with other Infrastructure as Code (IaC) tools such as Terraform or Ansible. Other public cloud experience (AWS, Google, etc.). Azure VMware Solution (AVS) experience.
Network Engineering Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree Advanced knowledge of routing protocols, switching, Firewalls (BGP, MPLS, ISIS) 4+ years' experience hands on support and troubleshooting of networks 2+ years' experience with design and implementation of moderate/complex networks 2+ years' experience successfully managing/leading technical teams. Experience delivering Infrastructure as code, using and integrating DEVOPS tooling (Ansible, Terraform, Jenkins, Python or Github). Experience building cloud infrastructure in AWS Responsibilities Oversee management of team members from HR, mentoring and career development. Design, implement, oversee and support services for customers and partners. Ensure compliance with Network, IT, Security and Governance standards (NIST-CSF, COBIT) Enhance network performance and availability. Document, research, publish, maintain company policies and procedures. Collaborate with project teams to improve network deployments and operations. Work with management and partners to refine processes and reduce inefficiencies.
01/04/2025
Full time
Network Engineering Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree Advanced knowledge of routing protocols, switching, Firewalls (BGP, MPLS, ISIS) 4+ years' experience hands on support and troubleshooting of networks 2+ years' experience with design and implementation of moderate/complex networks 2+ years' experience successfully managing/leading technical teams. Experience delivering Infrastructure as code, using and integrating DEVOPS tooling (Ansible, Terraform, Jenkins, Python or Github). Experience building cloud infrastructure in AWS Responsibilities Oversee management of team members from HR, mentoring and career development. Design, implement, oversee and support services for customers and partners. Ensure compliance with Network, IT, Security and Governance standards (NIST-CSF, COBIT) Enhance network performance and availability. Document, research, publish, maintain company policies and procedures. Collaborate with project teams to improve network deployments and operations. Work with management and partners to refine processes and reduce inefficiencies.
Senior Product Manager - Risk and Security Applications Salary: $140k-$155k + bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years' product management and process design experience in the Security area. Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
01/04/2025
Full time
Senior Product Manager - Risk and Security Applications Salary: $140k-$155k + bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years' product management and process design experience in the Security area. Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
01/04/2025
Full time
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
01/04/2025
Full time
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
Senior Platform Delivery Consultant - In-depth experience and understanding of Observability and SRE Practices Permanent Hybrid - London, flexible working, generally 1-2 days per week onsite in London Bridge About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. At GlobalLogic are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives, whilst taking ownership of client engagements from technical perspective and supporting technical pre-sales activities. Skills/Experience: Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms. Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes. Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus). Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale. CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines. Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities. Responsibilities: Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships. Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs). Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively. Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery. Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships. Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership. Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand. Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
01/04/2025
Full time
Senior Platform Delivery Consultant - In-depth experience and understanding of Observability and SRE Practices Permanent Hybrid - London, flexible working, generally 1-2 days per week onsite in London Bridge About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. At GlobalLogic are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives, whilst taking ownership of client engagements from technical perspective and supporting technical pre-sales activities. Skills/Experience: Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms. Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes. Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus). Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale. CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines. Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities. Responsibilities: Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships. Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs). Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively. Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery. Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships. Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership. Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand. Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
Business Systems Administrator 12-month FTC - £45,000 pro rata Hybrid working - 2 days onsite (Bournemouth) An established organisation is looking to recruit a Systems Administrator to work on their case management solution, learn the system, implement workflows solutions and setup permissions for appeals and complaints. Main Responsibilities Work with the supplier and the existing System Lead on the solution configuration, ensuring that it meets the requirements of the companies' processes. Take-action to fully understand the current end to end processes, requirements and strategic ambitions to ensure that the final solution is configured to meet current and future needs. Where appropriate work with the teams to create test scripts to ensure the system is performing and functioning as expected, and complete full testing cycle, working with end users across relevant areas of responsibility. Produce finalised procedure and guidance documents for ongoing use within the service users. Prepare training materials and lead the delivery of the development to all relevant users. Deliver training on the UKVI and appeals and complaints workflow processes and case management solution to the relevant teams. Provide regular updates and reporting to the Project Manager to ensure that the overall project is on track and risks identified and mitigated.
01/04/2025
Business Systems Administrator 12-month FTC - £45,000 pro rata Hybrid working - 2 days onsite (Bournemouth) An established organisation is looking to recruit a Systems Administrator to work on their case management solution, learn the system, implement workflows solutions and setup permissions for appeals and complaints. Main Responsibilities Work with the supplier and the existing System Lead on the solution configuration, ensuring that it meets the requirements of the companies' processes. Take-action to fully understand the current end to end processes, requirements and strategic ambitions to ensure that the final solution is configured to meet current and future needs. Where appropriate work with the teams to create test scripts to ensure the system is performing and functioning as expected, and complete full testing cycle, working with end users across relevant areas of responsibility. Produce finalised procedure and guidance documents for ongoing use within the service users. Prepare training materials and lead the delivery of the development to all relevant users. Deliver training on the UKVI and appeals and complaints workflow processes and case management solution to the relevant teams. Provide regular updates and reporting to the Project Manager to ensure that the overall project is on track and risks identified and mitigated.
ARM (Advanced Resource Managers)
Whiteley, Hampshire
Our rapidly expanding Defence client is currently in the market for a Systems Engineer to support a variety of UK-based customers with the next generation of Voice Communication solutions within the Defence and national Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
01/04/2025
Full time
Our rapidly expanding Defence client is currently in the market for a Systems Engineer to support a variety of UK-based customers with the next generation of Voice Communication solutions within the Defence and national Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
ARM (Advanced Resource Managers)
Newcastle Upon Tyne, Tyne And Wear
A rapidly expanding Defence client of ours is currently in the market for a Systems Engineer to support a variety of UK based customers with the next generation of Voice Communication solutions within the Defence & National Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
01/04/2025
Full time
A rapidly expanding Defence client of ours is currently in the market for a Systems Engineer to support a variety of UK based customers with the next generation of Voice Communication solutions within the Defence & National Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
We are currently looking on behalf of one of our important clients for a German Speaking Product Lifecycle Management (PLM) Process Manager (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Hold responsible for the support, further development & processes of a Document Management System (ProNovia). Support key users & provide second-level support in compliance with ITIL Processes & legal guidelines in cooperation with IT module supervisors. Train IT system users. Optimize procedures & processes in terms of quality, costs & time specifications. Collaborate in projects & hold responsibility for process definition & project results. Coordinate with various stakeholders & process owners. Create training & quality documents (system documentation). Your Skills: At least 2 years of relevant professional experience in SAP/Product Lifecycle Management (PLM) Environments &/or Process Management. Skilled providing IT Support. Experienced in Project Management. Your Profile: Completed Higher Education/University Degree in IT, Project/Process management, Product Lifecycle Management (PLM) or similar. Strong communication & stakeholder management skills. Process-oriented, structured & self-driven. Fluent English & German language skills (to at least C1 level) are mandatory requirements.
01/04/2025
Full time
We are currently looking on behalf of one of our important clients for a German Speaking Product Lifecycle Management (PLM) Process Manager (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Hold responsible for the support, further development & processes of a Document Management System (ProNovia). Support key users & provide second-level support in compliance with ITIL Processes & legal guidelines in cooperation with IT module supervisors. Train IT system users. Optimize procedures & processes in terms of quality, costs & time specifications. Collaborate in projects & hold responsibility for process definition & project results. Coordinate with various stakeholders & process owners. Create training & quality documents (system documentation). Your Skills: At least 2 years of relevant professional experience in SAP/Product Lifecycle Management (PLM) Environments &/or Process Management. Skilled providing IT Support. Experienced in Project Management. Your Profile: Completed Higher Education/University Degree in IT, Project/Process management, Product Lifecycle Management (PLM) or similar. Strong communication & stakeholder management skills. Process-oriented, structured & self-driven. Fluent English & German language skills (to at least C1 level) are mandatory requirements.