23 joburi disponibile

*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.

*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.

AWS Glue Developer - AWS Glue - ETL - Python/PySpark - SQL - Remote - Hungary Empiric has received an exciting opportunity for an AWS Glue Developer with good experience in designing, developing, and maintaining ETL processes to support the clients data analytics and business intelligence initiatives. Key Responsibilities: Design and implement ETL processes using AWS Glue. Develop and maintain data pipelines to ingest, transform, and load data from various sources Collaborate with data scientists, technical leads and analysts to understand data requirements and deliver solutions. Optimize and troubleshoot existing ETL processes for performance and scalability. Ensure data quality and integrity throughout the ETL life cycle. Monitor and manage AWS Glue jobs and workflows. Technical Skills: AWS Glue, including Glue ETL jobs, Glue Data Catalog, and Glue Crawlers. AWS services such as S3, Athena, Lambda, Redshift, and IAM. Job orchestration and Scheduling: AWS Glue workflows, AWS Step Functions. Python/PySpark. SQL and database management. Python or Scala for ETL Scripting. Data warehousing concepts and technologies. Data integration and transformation tools. Understanding of cloud security best practices. Term: 6 to 18 Months plus extensions Good rate + Expenses paid + Starter Bonus + Free Lunch Club experience This is a critical position, please respond to this advert or reach out to Woody for a confidential chat and more details on rate and this terrific project.

Role: Application Support Analyst Start Date: ASAP Location: Bath Status: Hybrid Salary: £31,000 I am working with one of my favourite clients to find a skilled Application Support Analyst to join them on a permanent basis. My client is within the UK Top 100 for Professional Services and so, this is an excellent opportunity to really boulster your experience. The role will vary but you can expect to be conducting training across all their offices, including new starter inductions, IT/application refresher courses, project roll-outs, and targeted training sessions. This role is based out of my clients Bath office on a hybrid basis and will be offering a salary of up to £31k. Key Responsibilities Diagnose and troubleshoot desktop and laptop hardware performance issues Assisting Infrastructure team, when necessary, with equipment moves and replacements Daily checks leading to triage and responding to alerts, identifying trends and problems Provide help to Service Desk customers via remote assistance and in person when appropriate. Image, update, maintain and deploy desktops and laptops Manage and monitor inventory of site storerooms and arrange WEEE removal Work with Facilities to provision New Starters, Movers and Leavers Provide 3rd line teams with feedback of problems experienced by Service Desk customers Identify priority tickets and inform SDM of Major Incidents or Priority 1 and 2 tickets as defined by Service Desk SLAs If this sounds like a good opportunity for you, please send across your most recent CV and I will call you to discuss! Please note we are not able to accept candidates that require sponsorship for this role. Role: Application Support Analyst Start Date: ASAP Location: Bath Status: Hybrid Salary: £31,000

We're Hiring: Mid, Senior & Lead Pricing Analysts - Insurance Sector Location: Primarily Remote - Just 1 day per month in South England offices Salary Range: £35,000 - £75,000 (depending on experience) Contract Type: Permanent Positions Available: 8 Are you ready to make a real impact in one of the most fast-paced, data-driven industries? We're looking for Mid-Level, Senior, and Lead Pricing Analysts to join a forward-thinking insurance business that's investing heavily in technology, people, and innovation. Whether you're looking to step up in your career or expand your influence as a seasoned expert, this team will support your growth in a collaborative and high-performing environment. Why This Opportunity: * You'll join a market-leading pricing function at a crucial time of expansion. With a clear roadmap for development and a reputation for nurturing top talent, this is more than just a job - it's a long-term career opportunity. * We're hiring across multiple levels, so whether you're a solid Mid-Level Analyst ready to take on more responsibility, a Senior ready to shape strategy, or a Lead Analyst keen to mentor others and drive change, there's a place for you here. What You'll Be Doing: * Applying statistical and actuarial techniques to analyse pricing data across various insurance products. * Building, refining, and deploying predictive models using machine learning methods. * Translating complex data insights into clear, actionable recommendations for senior stakeholders. * Working cross-functionally with underwriting, commercial, and data science teams. * Contributing to strategy - whether it's improving pricing sophistication, risk segmentation, or automation. * Leading and mentoring Junior Analysts (for senior and lead roles), supporting their technical and career development. What We're Looking For: * Between 12 months' to 6 years' of experience working in insurance pricing * Hands-on experience with one or more of the following tools: SAS, Emblem, Radar, R, Python, or similar. * Strong knowledge of pricing techniques, modelling, and customer behaviour analysis. * Ability to explain technical concepts to non-technical stakeholders and influence business decisions. * A proactive, curious mindset with a passion for innovation and problem-solving. What You'll Get In Return: * Flexible Working: Hybrid setup with only one day per month in the office. * Generous Holidays: Minimum 35 days annual leave (including bank holidays). * Health & Wellbeing: Private medical options, mental health support, and wellness initiatives. * Rewards & Benefits: Annual performance bonus, excellent pension scheme, and savings plans. * Learning & Development: Clear career pathways, training budgets, and leadership development opportunities. Our Commitment to Diversity and Inclusion: We welcome applicants from all walks of life and are passionate about building a team that reflects the diverse communities we serve. We are a Disability Confident Employer and are committed to running a fair, inclusive, and accessible recruitment process. If you require reasonable adjustments at any stage, we'll do everything we can to support you. Apply Today! Be part of a company where your ideas count, your career is valued, and your skills will help shape the future of pricing in insurance. Apply now and let's start the conversation.

Job Title: Service Desk Analyst Location: Leicester, UK Salary: £27,000 + Excellent Benefits Why Apply? Are you passionate about providing top-tier technical support? As a Service Desk Analyst, you'll be a key part of the dedicated IT service team, delivering exceptional support across the organisation. This permanent role offers a unique opportunity to enhance service operations, support compliance, and ensure customer satisfaction. Service Desk Analyst Responsibilities Technical Support: Provide first-line technical support to end-users, ensuring issues are resolved efficiently and effectively. Process Adherence: Follow established processes to ensure service quality and user satisfaction. Stakeholder Communication: Maintain clear communication with stakeholders regarding service performance and any issue escalations. User Training and Support: Assist in user onboarding and provide guidance to promote self-service and reduce recurring issues. Incident and Request Management: Manage incidents, problems, and requests in line with service level expectations, ensuring timely resolution and prioritisation. Service Desk Analyst Requirements Essential: Strong knowledge of ITIL or similar ITSM frameworks (incident, problem, and change management). Familiarity with KPIs, SLAs, and reporting tools to evaluate service performance. Excellent verbal and written communication skills. Good understanding of enterprise IT systems. Self-driven with a strong sense of urgency and accountability. Desirable: ITIL v4 certification. Experience in service metrics reporting What's in it for Me? Salary up to £27,000 base. Professional Development: Access to ongoing training and career growth opportunities. Benefits: Comprehensive healthcare packages and additional employee benefits. Work Environment: Based at our Leicester Head Office within a supportive and collaborative IT team. Impactful Role: Contribute to improving service desk operations and enhancing service quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Performance/Failover Testing Engineer Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 2-3 years in the areas of Performance/Failover Testing/Architecture/DevOps Experienced in application, hardware, and network testing Experience with Kafka or other messaging systems Hands-on experience building test automation and failover test suites Responsibilities Analyze the business requirements, understand the expectations from end user, review with Business Analysts/SMEs and design test scenarios. Works closely with development, QA, and operations teams to understand application architecture and performance requirements. Design and develop performance test scripts and scenarios using appropriate tools and frameworks. Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives. Conduct failover tests by simulations of hardware, software, and network failures.

Join a global IT services and consulting leader and play a pivotal role in shaping solutions for a world-renowned engineering company wo are the forefront of innovation. You will be leading the design and delivery of Mendix applications across multiple projects that that directly impact thousands of internal users and external customers. Hybrid working from Derby, base salary up to £85,000 plus bonus and benefits. About the role: Working alongside Mendix developers, Lead Developers, Business Analysts and Consultants, you will have an opportunity to Lead the architecture, design, and delivery of Mendix-based applications across multiple projects. This team support thousands of internal users and external customers using Mendix applications and have build a wide portfolio of Mendix solutions from significant digital transformation initiative. There will be no shortage of varied and interesting project to build and stretch your Mendix skills. Key responsibilities: Lead the architecture, design, and delivery of Mendix-based applications across multiple projects. Collaborate with stakeholders to gather requirements, define technical solutions, and ensure alignment with business objectives. Translate business requirements into detailed application designs and Mendix model structures. Provide guidance and mentorship to development teams, ensuring best practices are followed in low-code development. Conduct code reviews and enforce Mendix standards to ensure quality, scalability, and maintainability of applications. Integrate Mendix solutions with other enterprise systems and APIs, ensuring seamless functionality and data flow. Continuously evaluate emerging technologies and recommend improvements to enhance platform capabilities. Troubleshoot, debug, and resolve performance issues in Mendix applications. Essential skills: Mendix Advanced or Expert Certification. Experience in Mendix application development, including architect role. Deep knowledge of the Mendix platform (ie microflows, pages, entities, deployment models) Strong expertise in integrating Mendix with third-party systems using REST, SOAP APIs, or OData. Experience with agile development methodologies and tools like JIRA, Azure DevOps, or similar. Familiarity with cloud platforms (eg, Azure, AWS) and containerization technologies (eg, Docker, Kubernetes). Exposure to Mendix Studio Pro's advanced features like workflows, native mobile development, and offline capabilities. Knowledge of database design and optimization (SQL/NoSQL). Excellent communication and stakeholder management skills. Desirable skills: Hands-on experience with Mendix Marketplace components and reusable modules. Knowledge of custom widgets and JavaScript/Java integrations in Mendix. Understanding of DevOps practices, CI/CD pipelines, and Mendix deployment strategies. Experience of working with customers in Aerospace and/or Manufacturing industry. Benefits: Organisation is consistently voted a Top Employer in the UK and globally. Alongside base salary of £80,000-£85,000 you will receive an annual bonus of up to £10,000 Pension scheme with 6% employer contribution, previous pension can be transferred Fully funded training programs Private medical insurance (inc. dental & eye care and pre-existing condition covered) Life assurance & Income protection Car Lease Schemes (inc. Jaguar Land Rover discounts) Cycle-to-work scheme Additional benefits including GAYE (Give as you Earn), Staff discounts for groceries, utilities, electronics and Employee Assistance Programme (Family/Finances/Mental wellbeing) Diversity, Inclusion and Wellbeing You will find a welcoming culture and many internal volunteering and social networks to join (these are optional). Their diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and the organisation sponsors the London Marathon. Further information: This role is on a hybrid office/home working model, you will need to commute to the Derby office for a minimum of 3 days/week. There is no sponsorship provided for this vacancy If you're an IT professional with a solid foundation in Architecture and Mendix-based applications, ready to tackle complex challenges and make a tangible impact on a massive user base across diverse projects then apply now or contact Zymante Gintalaite in complete confidence.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Quality Assurance Tableau Reporting Analyst. Candidate will be responsible for designing, developing, and maintaining reporting and monitoring solutions that support QA processes. The role will collaborate with cross-functional teams to identify automation needs and reporting needs to monitor and support governance processes, analyze data, and generate reports, and dashboards using Tableau, Alteryx, and Excel. Responsibilities: Collaborate with QA team members, developers, and other stakeholders to understand monitoring reporting requirements and deliver solutions that meet business needs. Execute, Maintain, and enhance python automation scripts as part of quality assurance monitoring. Develop and maintain QA data reports, dashboards, and visualizations to monitor key performance indicators and quality metrics using Tableau. Collect, analyze, and interpret data from various sources to identify trends, patterns, and anomalies. Connect to various data sources such as Jira and SpriaTest and prepare data for analysis. Monitor the performance of Tableau reports and Alteryx workflows, identifying and resolving issues. Ensure workflows are efficient and can handle large datasets. Ensure data accuracy, consistency, and integrity in all reports and dashboards. Apply best practices in data visualization to enhance user experience and report usability in Tableau. Optimize performance to ensure timely and accurate delivery of Tableau reports. Conduct regular audits of QA data to ensure compliance with industry standards and company policies. Generate ad-hoc reports and perform data analysis to support decision making processes. Establish and successfully manage relationships with clients as assigned. Report and escalate issues to management as needed. Document processes, best practices, and user guides as needed. Stay updated with the industry's best practices and advancements in data reporting and analysis tools. Perform other duties as assigned. Supervisory Responsibilities: None Qualifications: Bachelor's Degree (or equal experience) in Computer science, Data Analytics, or related field. Proven working experience in data analysis, reporting, and visualization in Tableau and Alteryx within a professional setting. Strong proficiency in SQL and experience with data querying and manipulation. Experience in data blending, preparation, and transformation. Strong skills in data visualization tools such as Tableau, Power BI, Alteryx, or similar platforms. Familiarity with statistical analysis tools and techniques. Experience with QA processes, software testing, change control management, test planning management, quality control process, methodologies. And management systems. Excellent analytical and problem-solving skills. Exemplary verbal and written communication skills. Excellent client-facing and internal communication skills. Solid organizational skills include attention to detail and multi-tasking skills. Strong interpersonal skills and core values include a positive attitude, balance, creativity, determination, and teamwork. Self-starter with the ability to identify need for and develop processes and materials. Technical Skills: Tableau: Report and dashboard development, data visualization, best practices, performance optimization. SQL: Query writing, data manipulation. Strong Experience in SQL and Python. Alteryx: Workflow development, data preparation, automation, and optimization. Data analysis, problem-solving, and critical thinking. Experience with tools like Jira, Zephyr, Confluence, SpiraTest, Selenium, or HP ALM. ETL tools such as Alteryx and reporting tools such as Tableau. Strong understanding of CI/CD pipelines and tools such as Jenkins, GitHub, GitLab CI, or Azure DevOps. Familiarity with performance testing tools such as JMeter, LoadRunner, or Gatling. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform (Google Cloud Platform). Strong experience working with Linux OS. Experience in database management systems. Education and/or Experience: Bachelor's degree or Master's degree in computer science or a related discipline. Experience in Agile methodology. Experience in Enterprise Report development, or similar roles. Experience in working with large datasets and complex data models. Proven track record of delivering high quality reports & dashboards. Experience in database management systems. Strong communication skills, written and oral, analytical abilities, problem solving skills, sound judgment and time management skills. Experience in the Options and Futures industry is preferred.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Quality Assurance Tableau Reporting Analyst. Candidate will be responsible for designing, developing, and maintaining reporting and monitoring solutions that support QA processes. The role will collaborate with cross-functional teams to identify automation needs and reporting needs to monitor and support governance processes, analyze data, and generate reports, and dashboards using Tableau, Alteryx, and Excel. Responsibilities: Collaborate with QA team members, developers, and other stakeholders to understand monitoring reporting requirements and deliver solutions that meet business needs. Execute, Maintain, and enhance python automation scripts as part of quality assurance monitoring. Develop and maintain QA data reports, dashboards, and visualizations to monitor key performance indicators and quality metrics using Tableau. Collect, analyze, and interpret data from various sources to identify trends, patterns, and anomalies. Connect to various data sources such as Jira and SpriaTest and prepare data for analysis. Monitor the performance of Tableau reports and Alteryx workflows, identifying and resolving issues. Ensure workflows are efficient and can handle large datasets. Ensure data accuracy, consistency, and integrity in all reports and dashboards. Apply best practices in data visualization to enhance user experience and report usability in Tableau. Optimize performance to ensure timely and accurate delivery of Tableau reports. Conduct regular audits of QA data to ensure compliance with industry standards and company policies. Generate ad-hoc reports and perform data analysis to support decision making processes. Establish and successfully manage relationships with clients as assigned. Report and escalate issues to management as needed. Document processes, best practices, and user guides as needed. Stay updated with the industry's best practices and advancements in data reporting and analysis tools. Perform other duties as assigned. Supervisory Responsibilities: None Qualifications: Bachelor's Degree (or equal experience) in Computer science, Data Analytics, or related field. Proven working experience in data analysis, reporting, and visualization in Tableau and Alteryx within a professional setting. Strong proficiency in SQL and experience with data querying and manipulation. Experience in data blending, preparation, and transformation. Strong skills in data visualization tools such as Tableau, Power BI, Alteryx, or similar platforms. Familiarity with statistical analysis tools and techniques. Experience with QA processes, software testing, change control management, test planning management, quality control process, methodologies. And management systems. Excellent analytical and problem-solving skills. Exemplary verbal and written communication skills. Excellent client-facing and internal communication skills. Solid organizational skills include attention to detail and multi-tasking skills. Strong interpersonal skills and core values include a positive attitude, balance, creativity, determination, and teamwork. Self-starter with the ability to identify need for and develop processes and materials. Technical Skills: Tableau: Report and dashboard development, data visualization, best practices, performance optimization. SQL: Query writing, data manipulation. Strong Experience in SQL and Python. Alteryx: Workflow development, data preparation, automation, and optimization. Data analysis, problem-solving, and critical thinking. Experience with tools like Jira, Zephyr, Confluence, SpiraTest, Selenium, or HP ALM. ETL tools such as Alteryx and reporting tools such as Tableau. Strong understanding of CI/CD pipelines and tools such as Jenkins, GitHub, GitLab CI, or Azure DevOps. Familiarity with performance testing tools such as JMeter, LoadRunner, or Gatling. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform (Google Cloud Platform). Strong experience working with Linux OS. Experience in database management systems. Education and/or Experience: Bachelor's degree or Master's degree in computer science or a related discipline. Experience in Agile methodology. Experience in Enterprise Report development, or similar roles. Experience in working with large datasets and complex data models. Proven track record of delivering high quality reports & dashboards. Experience in database management systems. Strong communication skills, written and oral, analytical abilities, problem solving skills, sound judgment and time management skills. Experience in the Options and Futures industry is preferred.

Application Support Analyst - SaaS, API's, OAUTH, XML, JSON Company and Opportunity: Essex-based FinTech provider requires an Application Support Analyst, with commercial experience of supporting SaaS/Software Provider's applications, with a focus on SaaS platforms and API-driven services. You will be the primary point of contact for 1st/2nd line customer support, troubleshooting, ensuring all service level agreements (SLAs) and customer service requirements are consistently met. You will also assist customers with API integrations, help them understand documentation, and ensure a high level of customer satisfaction. As you will be the main point of contact from users, you will log detailed forensic information, track support tickets, and work to resolve issues in a timely and efficient manner, as well as collaborating with internal teams, including the Development Team and Customer Success. This is an office-based role, with the potential to be able to work one day from home, after appropriate training, and there may be occasional travel to client sites. Core Skills for the Application Support Analyst role are: Minimum 1+ years commercial experience working within a SaaS or software/application support environment. Experience of SOAP/REST APIs, OAuth authentication, JSON/XML, and experience with log monitoring tools (Splunk, Graylog, Elastic Stack etc). Experience with Cloud - AWS, Azure, or Google Cloud. Understanding/experience of SQL or NoSQL databases is a bonus. Knowledge of API security best practices (OAuth, SSL/TLS). JIRA - tracking & ticketing creation Any experience/knowledge in payment systems/processing will be a bonus, along with associated professional certifications (API, Security+, CompTIA A+ etc.) Responsibilities: 1st point of contact for customer interaction and enhancing the customer experience. Technical Support & Troubleshooting - for API integrations, HTTP responses etc. SLA's & Ticket Management. Analysis, Collaboration & Reporting - interacting with customers, engineering teams and the Product Owner. Strong documentation and communication including performance metrics, ticket resolution performance and keeping documentation up to date. This is an office-based role that pays between £27K-£33K dependent on experience, plus benefits package.   Please apply now to discuss the Application Support Analyst role in more detail.

Nicholas Bernard seek a skilled MuleSoft Developer to design, develop, and maintain integrations and APIs using the MuleSoft Anypoint Platform . The ideal candidate will have strong experience in building robust, scalable integrations between cloud and on-premise systems and a solid understanding of enterprise integration patterns and API life cycle management. Key Responsibilities Design and implement MuleSoft APIs and integrations to connect various systems and services (REST/SOAP, databases, SaaS apps, etc.) Develop and deploy solutions using the Anypoint Platform (Mule 4 preferred) Use DataWeave for data transformation across formats like JSON, XML, CSV, etc. Collaborate with cross-functional teams including business analysts, QA, and DevOps Participate in the full API life cycle - from design and implementation to deployment and monitoring Create and maintain technical documentation, including integration flows, design specs, and test cases Ensure high availability, performance, and scalability of integrations Troubleshoot and resolve issues in existing APIs and integrations Required Skills & Qualifications 2+ years of hands-on experience with MuleSoft Anypoint Platform Proficiency in Mule 4 , API design (RAML/OpenAPI) , and DataWeave Strong knowledge of RESTful web services , SOAP , and integration patterns Experience with CI/CD tools , Git , Maven , and deployment pipelines Familiarity with cloud platforms (eg, AWS, Azure, Salesforce) Excellent problem-solving and communication skills Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) Apply now for more details and Immediate Interviews

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Performance and Failover Testing Engineer. Candidate will be responsible for Performance and Failover testing which includes but not limited to segments of the planning, design, and execution of performance, failover tests and produce the reports. This role also involve collaborating with development and DevOps teams, identifying performance bottlenecks, test the system resiliency and report the risks. This role requires a thorough understanding of failover strategies, disaster recovery plans and high availability solutions. Responsibilities: Analyze the business requirements, understand the expectation from end user, review with Business Analysts/SMEs and design test scenarios. Works closely with development, QA, and operations teams to understand application architecture and performance requirements. Design and develop performance test scripts and scenarios using appropriate tools and frameworks. Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives. Conduct failover tests by simulations of hardware, software, and network failures. Identify performance bottlenecks, root causes, and potential solutions. Analyze Results, compare against SLAs, Benchmarks and Provide tuning recommendations to improve End User Experience. Document findings in Test management tool and provide actionable recommendations for improving performance/failover processes. Work closely with development, QA and Operations teams to integrate performance and failover testing into the overall testing Approach documentation. Collaborate with Enterprise Quality Process team and ensure standards are followed during failover testing and audit checks are passed. Find opportunity to automate, improve existing process, & contribute towards innovation by doing POCs on latest technologies. Qualifications Knowledge of a development life cycle under Waterfall and/or Agile methodologies. Knowledge of Lifecyle development, change control management, test planning management. Design and development skills in one of the following. technologies and tools: JMeter, LoadRunner. Analytical skills with potential to learn and display methods of testing against highly sophisticated systems, progressively diagnose system defects, and clearly communicate project constituents, key findings, and learnings. Experience in Performance and Failover testing on cloud & on-prem for n-tiered environments. Good understanding of application architecture, Non-Functional Requirements & identifying production workloads. Some experience in using tools such as JMeter, Selenium, SpiraTest, and LoadRunner Good understanding of load, soak, scalability, and other types of performance tests. Understanding of AWS or Azure platform to run performance and failover tests. Exposure in performance engineering for J2EE/.NET/LAMP, etc. Familiar with monitoring queues with tools like Any Point, MQ Explorer etc. Experience in running automated performance tests via CI/CD pipelines (on platforms like Cloud bees, GitHub etc.) Experience with application monitoring/Observability, building dashboards, identifying & establishing SLA s, logging & tracing. Understanding of Capacity planning and Performance tuning. Familiar with container technologies such as Docker or Kubernetes. Understanding in observability/Site Reliability engineering. Working knowledge of Atlassian products Jira Software, Confluence Bachelor's/masters degree in computer science, Engineering, and any related discipline. 2-3 years in the areas of Performance/Failover Testing/Architecture/DevOps. knowledge of high availability (HA) and disaster recovery (DR) concepts. Experience in collaborating with Development, Site Reliability Engineering, Cloud Engineering, Security in evaluating performance & scalability issues. Understand the architecture of high volume transactional SaaS Systems. Hands-on experience building test automation and failover test suites.

*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities

*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Credit Risk Management Reporting Analyst. Candidate will be responsible, identifying, developing, measuring, monitoring, reporting, and enhancing processes that monitor thresholds and trends of various risks and exposures introduced to by clearing members, banks, and other critical counterparties. Associate Principals utilize a strong technical and analytical skill set to assist Credit Department with its projects and reporting. Maintain a general understanding of the risks present within the clearing industry and/or the participating financial entities, including broker-dealers, futures commission merchants, commercial banks, pension funds, and financial market utilities. Associate Principals mentor and train (Sr.) Associates and independently develop technology solutions for the department. Responsibilities: Support CORE team with analysis of ongoing creditworthiness of counterparties and escalate issues requiring enhanced surveillance to department management and internal working groups so appropriate actions can be taken. Support CORE team with analytical solutions to assist with financial statement analysis, including identifying levels and trends in key metrics and ratios. Collaborate with IT and other internal teams to design and implement advanced scalable data analytics solutions to identify and analyze causal links and meaningful relationships (eg, correlations, distributions, percentiles). Includes centralizing data from multiple sources to automated Front End visual reporting/dashboards. Work closely with department management on projects, cross-department collaboration, and mentoring of colleagues. As appropriate, lead high priority department projects with minimal oversight by department management. Support CORE team with critical, time-sensitive, and/or complex counterparty inquiries requiring data collection or analysis. Support system, data, and risk methodology development, review data and risk methodologies during annual reviews, identify underlying methodology assumptions with a comprehensive set of special cases, guide methodologies through full life cycle events, and evaluate different possible approaches/enhancements Develop, maintain, enhance, and adhere to written policies and procedures Participate in and lead procedure-related control testing activities and identify opportunities for improving the control environment Supervise and confirm adherence to regulatory reporting obligations Work with internal and external stakeholders to support audits/exams Qualifications: Demonstrated analytical and problem-solving skills and the ability to work in a collaborative environment Familiarity with financial statements, brokerage statements, and accounting records Proficient knowledge of the financial services industry, including the financial, market, liquidity and operational risks of broker-dealers, futures commission merchants, commercial banks, pension funds, and financial market utilities Proficient understanding of securities markets, derivatives, and option trading strategies Track record of independently managing and successfully completing high visibility projects Excellent organization skills - must be detail oriented Strong verbal and written communication skills, with proven ability to work and converse with executive level management Strong Mathematical skills and financial acumen Comfortable working in a customer service-oriented environment and addressing questions from both colleagues and counterparties, engaging users to understand issues and identify root causes, escalating incidents to appropriate teams, collaborating with others to ensure timely resolution and user satisfaction, and monitoring service performance of (Sr.) Associates Ability to work well under pressure with multiple priorities and time-sensitive deadlines Track record of accomplishments while leading a team, delegating and prioritizing work assignments, and ensuring team efficiency preferred Technical Skills: Intermediate-to Advanced in Microsoft Office, including Excel experience using lookups and pivot tables to perform data analysis, and comfortable developing PowerPoint presentations Intermediate- to-Advanced SQL, including the ability to write and edit queries to assist with mining and visualizing data from multiple sources. Experience using data visualization software (eg, Tableau, Power BI) Familiarity with data stack applications such as Snowflake and code versioning in Github Coding experience with (eg, Python, R, VBA macros) required Intermediate-to-Advanced quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information. Familiarity using Bloomberg and/or S&P Global Market Intelligence, and the technical ability to connect these tools to Excel preferred Education and/or Experience: Bachelor's degree (preferably in Financial Engineering, Data Science, Risk Management, Accounting, (Computational/Quantitative) Finance, or Economics) or equivalent work experience required 4+ years of data analytics experience or relevant financial services industry experience Master's degree or progress towards a Master's degree (preferably in Financial Engineering, Data Science, Risk Management, Accounting, (Computational/Quantitative) Finance, or Economics) preferred Certificates or Licenses: Desire to earn, or progress towards, a CFA or FRM certification

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Credit Risk Management Reporting Analyst. Candidate will be responsible, identifying, developing, measuring, monitoring, reporting, and enhancing processes that monitor thresholds and trends of various risks and exposures introduced to by clearing members, banks, and other critical counterparties. Associate Principals utilize a strong technical and analytical skill set to assist Credit Department with its projects and reporting. Maintain a general understanding of the risks present within the clearing industry and/or the participating financial entities, including broker-dealers, futures commission merchants, commercial banks, pension funds, and financial market utilities. Associate Principals mentor and train (Sr.) Associates and independently develop technology solutions for the department. Responsibilities: Support CORE team with analysis of ongoing creditworthiness of counterparties and escalate issues requiring enhanced surveillance to department management and internal working groups so appropriate actions can be taken. Support CORE team with analytical solutions to assist with financial statement analysis, including identifying levels and trends in key metrics and ratios. Collaborate with IT and other internal teams to design and implement advanced scalable data analytics solutions to identify and analyze causal links and meaningful relationships (eg, correlations, distributions, percentiles). Includes centralizing data from multiple sources to automated Front End visual reporting/dashboards. Work closely with department management on projects, cross-department collaboration, and mentoring of colleagues. As appropriate, lead high priority department projects with minimal oversight by department management. Support CORE team with critical, time-sensitive, and/or complex counterparty inquiries requiring data collection or analysis. Support system, data, and risk methodology development, review data and risk methodologies during annual reviews, identify underlying methodology assumptions with a comprehensive set of special cases, guide methodologies through full life cycle events, and evaluate different possible approaches/enhancements Develop, maintain, enhance, and adhere to written policies and procedures Participate in and lead procedure-related control testing activities and identify opportunities for improving the control environment Supervise and confirm adherence to regulatory reporting obligations Work with internal and external stakeholders to support audits/exams Qualifications: Demonstrated analytical and problem-solving skills and the ability to work in a collaborative environment Familiarity with financial statements, brokerage statements, and accounting records Proficient knowledge of the financial services industry, including the financial, market, liquidity and operational risks of broker-dealers, futures commission merchants, commercial banks, pension funds, and financial market utilities Proficient understanding of securities markets, derivatives, and option trading strategies Track record of independently managing and successfully completing high visibility projects Excellent organization skills - must be detail oriented Strong verbal and written communication skills, with proven ability to work and converse with executive level management Strong Mathematical skills and financial acumen Comfortable working in a customer service-oriented environment and addressing questions from both colleagues and counterparties, engaging users to understand issues and identify root causes, escalating incidents to appropriate teams, collaborating with others to ensure timely resolution and user satisfaction, and monitoring service performance of (Sr.) Associates Ability to work well under pressure with multiple priorities and time-sensitive deadlines Track record of accomplishments while leading a team, delegating and prioritizing work assignments, and ensuring team efficiency preferred Technical Skills: Intermediate-to Advanced in Microsoft Office, including Excel experience using lookups and pivot tables to perform data analysis, and comfortable developing PowerPoint presentations Intermediate- to-Advanced SQL, including the ability to write and edit queries to assist with mining and visualizing data from multiple sources. Experience using data visualization software (eg, Tableau, Power BI) Familiarity with data stack applications such as Snowflake and code versioning in Github Coding experience with (eg, Python, R, VBA macros) required Intermediate-to-Advanced quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information. Familiarity using Bloomberg and/or S&P Global Market Intelligence, and the technical ability to connect these tools to Excel preferred Education and/or Experience: Bachelor's degree (preferably in Financial Engineering, Data Science, Risk Management, Accounting, (Computational/Quantitative) Finance, or Economics) or equivalent work experience required 4+ years of data analytics experience or relevant financial services industry experience Master's degree or progress towards a Master's degree (preferably in Financial Engineering, Data Science, Risk Management, Accounting, (Computational/Quantitative) Finance, or Economics) preferred Certificates or Licenses: Desire to earn, or progress towards, a CFA or FRM certification

NO SPONSORSHIP Senior Associate, Performance and Failover Testing SALARY: $80k - $110k plus 10% bonus LOCATION: DALLAS 3 days onsite Looking for a candidate with 2-3 years performance failover testing on cloud and on prem. n-tiered environments, jmeter, selenium, spiratest and LoadRunner. Conduct failover tests by simulations of hardware software and network failures This role will be responsible for Performance and Failover testing which includes but not limited to segments of the planning, design, and execution of performance, failover tests and produce the reports. Primary Duties and Responsibilities Analyze the business requirements, understand the expectation from end user, review with Business Analysts/SMEs and design test scenarios. Works closely with development, QA, and operations teams to understand application architecture and performance requirements. Design and develop performance test scripts and scenarios using appropriate tools and frameworks. Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives. Conduct failover tests by simulations of hardware, software, and network failures. Identify performance bottlenecks, root causes, and potential solutions. Analyze Results, compare against SLAs, Benchmarks and Provide tuning recommendations to improve End User Experience. Document findings in Test management tool and provide actionable recommendations for improving performance/failover processes. Work closely with development, QA and Operations teams to integrate performance and failover testing into the overall testing Approach documentation. Collaborate with Enterprise Quality Process team and ensure standards are followed during failover testing and audit checks are passed. Find opportunity to automate, improve existing process, & contribute towards innovation by doing POCs on latest technologies. Qualifications Experience in Performance and Failover testing on cloud & on-prem for n-tiered environments. Good understanding of application architecture, Non-Functional Requirements & identifying production workloads. Some experience in using tools such as JMeter, Selenium, SpiraTest, and LoadRunner Good understanding of load, soak, scalability, and other types of performance tests. Understanding of AWS or Azure platform to run performance and failover tests. Exposure in performance engineering for J2EE/.NET/LAMP, etc. Familiar with monitoring queues with tools like Any Point, MQ Explorer etc. Experience in running automated performance tests via CI/CD pipelines (on platforms like Cloud bees, GitHub etc.) Experience with application monitoring/Observability, building dashboards, identifying & establishing SLA's, logging & tracing. Understanding of Capacity planning and Performance tuning. Education and/or Experience Bachelor's/master's degree in computer science, Engineering, and any related discipline. 2-3 years in the areas of Performance/Failover Testing/Architecture/DevOps. knowledge of high availability (HA) and disaster recovery (DR) concepts. Experience in collaborating with Development, Site Reliability Engineering, Cloud Engineering, Security in evaluating performance & scalability issues. Understand the architecture of high volume transactional SaaS Systems. Hands-on experience building test automation and failover test suites.