Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
20/09/2024
Full time
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
Application Security Specialist | Long-Term Project | Financial Enterpsie As a Senior Application Security Specialist, you will play a pivotal role in strengthening the security of our application landscape. Your mission is to continuously improve security measures as we undergo significant IT transformations, including our transition to the cloud, the implementation of DevOps practices, and the adoption of Agile methodologies. Your work will ensure that our banking products are secure from the start by embedding security into the design process through collaboration with our development teams. In this role, you will secure not just individual applications but also take a holistic view of the organization's security posture. You'll actively collaborate with teams across the bank, brainstorm security strategies, and provide expert advice to ensure that information security is an integral part of our technology journey. This is a hands-on role focused on co-creation and "security by design." Key Responsibilities: Application Security Leadership: Lead efforts to secure our diverse application landscape, setting the standard for application security across the organization. Security in Cloud and IT Transformations: Ensure security in cloud migration, particularly in Azure, and during transitions to DevOps and Agile frameworks. Collaboration with Development Teams: Work closely with development teams to ensure security considerations are prioritized in every phase of the software development life cycle (SDLC). Vendor and Contract Security Reviews: Conduct security reviews of vendor contracts, including for SaaS and COTS applications, to ensure compliance with organizational security standards. Risk Management & Stakeholder Communication: Act as the security advisor, balancing business needs with potential risks, and providing quick, creative solutions to emerging threats. Continuous Security Improvement: Identify recurring security themes across the organization and push for ongoing improvements in application security. Stakeholder Engagement: Communicate complex security issues clearly and persuasively to both technical and non-technical audiences, including management and diverse teams from different cultural backgrounds. Key Results (SMART Objectives): Security Leadership: Be recognized as the content expert for application security within the organization and maintain a comprehensive overview of the security posture across all applications. Cloud Migration Support: Provide hands-on support for application migrations, particularly to the Azure cloud platform, ensuring secure transitions. Risk Mitigation: Quickly identify security risks and propose smart, efficient alternatives to minimize their impact. Effective Communication: Consistently convey security strategies and solutions in a clear and concise manner, even under time constraints. Continuous Improvement: Proactively identify areas for security improvement and drive initiatives to implement these enhancements across the organization. Required Skills & Experience: Experience: 10+ years of experience in IT security, specifically in application security. Cloud Security Expertise: Extensive experience with cloud security, particularly with Azure public cloud environments. Security Reviews: Proven ability to perform security assessments of vendor contracts, including SaaS and COTS applications. Security Standards & Best Practices: Strong knowledge of security frameworks such as secure SDLC and security by design principles. Technical & Organizational Balance: Ability to balance technical security measures with organizational mitigating factors. Education: Degree in Information Science or related fields. Certifications: Professional security certifications such as CISSP, CCSP, CEH, CISA, CISM, or CCSK. Stakeholder Management: Experience managing stakeholders in a multi-cultural, international environment. Communication Skills: Strong verbal and written communication skills in English; fluency in Dutch is a plus. Additional Information: This role requires a senior security specialist who is hands-on enough to perform in-depth security assessments of application architecture (with a focus on Azure as the platform) and senior enough to drive common objectives across various teams within the bank. You will be a key player in ensuring the security of our application infrastructure as we continue our transformation journey. About Levy Professionals: Since 2000, we provide professional solutions to organizations ranging from tech start-ups to global players. From our offices in Amsterdam and London we have built an international and local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come.
19/09/2024
Project-based
Application Security Specialist | Long-Term Project | Financial Enterpsie As a Senior Application Security Specialist, you will play a pivotal role in strengthening the security of our application landscape. Your mission is to continuously improve security measures as we undergo significant IT transformations, including our transition to the cloud, the implementation of DevOps practices, and the adoption of Agile methodologies. Your work will ensure that our banking products are secure from the start by embedding security into the design process through collaboration with our development teams. In this role, you will secure not just individual applications but also take a holistic view of the organization's security posture. You'll actively collaborate with teams across the bank, brainstorm security strategies, and provide expert advice to ensure that information security is an integral part of our technology journey. This is a hands-on role focused on co-creation and "security by design." Key Responsibilities: Application Security Leadership: Lead efforts to secure our diverse application landscape, setting the standard for application security across the organization. Security in Cloud and IT Transformations: Ensure security in cloud migration, particularly in Azure, and during transitions to DevOps and Agile frameworks. Collaboration with Development Teams: Work closely with development teams to ensure security considerations are prioritized in every phase of the software development life cycle (SDLC). Vendor and Contract Security Reviews: Conduct security reviews of vendor contracts, including for SaaS and COTS applications, to ensure compliance with organizational security standards. Risk Management & Stakeholder Communication: Act as the security advisor, balancing business needs with potential risks, and providing quick, creative solutions to emerging threats. Continuous Security Improvement: Identify recurring security themes across the organization and push for ongoing improvements in application security. Stakeholder Engagement: Communicate complex security issues clearly and persuasively to both technical and non-technical audiences, including management and diverse teams from different cultural backgrounds. Key Results (SMART Objectives): Security Leadership: Be recognized as the content expert for application security within the organization and maintain a comprehensive overview of the security posture across all applications. Cloud Migration Support: Provide hands-on support for application migrations, particularly to the Azure cloud platform, ensuring secure transitions. Risk Mitigation: Quickly identify security risks and propose smart, efficient alternatives to minimize their impact. Effective Communication: Consistently convey security strategies and solutions in a clear and concise manner, even under time constraints. Continuous Improvement: Proactively identify areas for security improvement and drive initiatives to implement these enhancements across the organization. Required Skills & Experience: Experience: 10+ years of experience in IT security, specifically in application security. Cloud Security Expertise: Extensive experience with cloud security, particularly with Azure public cloud environments. Security Reviews: Proven ability to perform security assessments of vendor contracts, including SaaS and COTS applications. Security Standards & Best Practices: Strong knowledge of security frameworks such as secure SDLC and security by design principles. Technical & Organizational Balance: Ability to balance technical security measures with organizational mitigating factors. Education: Degree in Information Science or related fields. Certifications: Professional security certifications such as CISSP, CCSP, CEH, CISA, CISM, or CCSK. Stakeholder Management: Experience managing stakeholders in a multi-cultural, international environment. Communication Skills: Strong verbal and written communication skills in English; fluency in Dutch is a plus. Additional Information: This role requires a senior security specialist who is hands-on enough to perform in-depth security assessments of application architecture (with a focus on Azure as the platform) and senior enough to drive common objectives across various teams within the bank. You will be a key player in ensuring the security of our application infrastructure as we continue our transformation journey. About Levy Professionals: Since 2000, we provide professional solutions to organizations ranging from tech start-ups to global players. From our offices in Amsterdam and London we have built an international and local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come.
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining &monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Duties will include: Work within specified service level agreements and advise on implementation of new technologies. Engage with internal teams around technical solutions and interact with internal subject matter experts on incidents and service requests. Good documentation of issues, requests, and solutions within the ITSM system. Contribute/maintain the internal knowledge base & Identify process improvements. Please Note: Applicants must have a minimum of 3 years commercial support experience, working with Web Applications. This is a fully remote, home-based role (may require occasional visits at client premises for site-based activities in an office nearest to you (Derby, Milton Keynes, or London). The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. Technical skills & experience for the IT Product Support role: Experience in supporting Web Applications, Linux/Windows: system and network configuration, software. installation, troubleshooting, Bash Scripting, with the ability to analyse system logs. Supporting 'Live Applications' will be highly desirable. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Networks knowledge - standard Internet protocols and ports, network monitoring and analysis tools. Familiarity/knowledge of DevOps and Agile methodologies. Experience of using SQL (Queries, Tables etc). Previous experience of working in ITIL environments (Qualifications are a bonus). Working in low volume/high importance support role. The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan. Please apply now for a comprehensive specification on the position: IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
19/09/2024
Full time
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining &monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Duties will include: Work within specified service level agreements and advise on implementation of new technologies. Engage with internal teams around technical solutions and interact with internal subject matter experts on incidents and service requests. Good documentation of issues, requests, and solutions within the ITSM system. Contribute/maintain the internal knowledge base & Identify process improvements. Please Note: Applicants must have a minimum of 3 years commercial support experience, working with Web Applications. This is a fully remote, home-based role (may require occasional visits at client premises for site-based activities in an office nearest to you (Derby, Milton Keynes, or London). The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. Technical skills & experience for the IT Product Support role: Experience in supporting Web Applications, Linux/Windows: system and network configuration, software. installation, troubleshooting, Bash Scripting, with the ability to analyse system logs. Supporting 'Live Applications' will be highly desirable. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Networks knowledge - standard Internet protocols and ports, network monitoring and analysis tools. Familiarity/knowledge of DevOps and Agile methodologies. Experience of using SQL (Queries, Tables etc). Previous experience of working in ITIL environments (Qualifications are a bonus). Working in low volume/high importance support role. The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan. Please apply now for a comprehensive specification on the position: IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
Senior OT Security Engineer Location: Sheffield Working Pattern: Hybrid Up to £68,000 + benefits Your New Company I'm currently hiring for an OT Security Engineer based near Sheffield to work for an engineering organisation, assisting with full project life cycles from an OT security perspective, from conception to implementation. The ideal candidate will be well versed with OT Security concepts and will have consulted on a variety of projects using their knowledge of infrastructure and network security in order to harden tools, processes and machinery within an organisation's OT estate. Having come from an engineering background would be ideal for this role, but having worked solely in an OT Security role in an engineering-focused organisation would also be very useful. What you'll be doing: Reporting to the Head of Cyber Security, you'll be ensuring that my client's Industrial Automation and Control Systems will be secure from the point of design Advising over various external projects ensuring that the approach from conception to implementation is secure by design. Work with engineers to understand their ways of working, their machinery and equipment, with the view to identifying potential security risks in line with IEC62443 Working with engineering teams in a solution-focused way to understand, identify and mitigate potential cyber risks. Network Security - network segmentation, Firewall and network management Cyber work - assisting with endpoint detection and response, overseeing intrusion detection systems, SIEM tools, vulnerability scanning and assessments etc. Using your contemporary knowledge of cybersecurity and Operational Technology as a whole to continually enhance the overall security of the business across various sites What I'm looking for: OT Security experience within an engineering environment would be ideal but experience within translatable organisation types and sectors will be considered Applied understanding of core OT Security standards and systems commonly adhered to and used. eg IEC62443, SCADA systems Ability to, and experience of, engaging comfortably with various areas of a business in a solution focused way with the view to enhancing their overall security posture within Operational Technology Experience of operational cyber realms (EDR, SIEM, Vulnerability, IPS/IDS etc. Ability to effectively articulate OT Risk to stakeholders inside and outside of engineering and IT capacities What you'll get in return A salary of up to £68,000 Long service awards Private healthcare for self 25 days leave plus 5 days to buy/sell Paid overtime available Good pension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
19/09/2024
Full time
Senior OT Security Engineer Location: Sheffield Working Pattern: Hybrid Up to £68,000 + benefits Your New Company I'm currently hiring for an OT Security Engineer based near Sheffield to work for an engineering organisation, assisting with full project life cycles from an OT security perspective, from conception to implementation. The ideal candidate will be well versed with OT Security concepts and will have consulted on a variety of projects using their knowledge of infrastructure and network security in order to harden tools, processes and machinery within an organisation's OT estate. Having come from an engineering background would be ideal for this role, but having worked solely in an OT Security role in an engineering-focused organisation would also be very useful. What you'll be doing: Reporting to the Head of Cyber Security, you'll be ensuring that my client's Industrial Automation and Control Systems will be secure from the point of design Advising over various external projects ensuring that the approach from conception to implementation is secure by design. Work with engineers to understand their ways of working, their machinery and equipment, with the view to identifying potential security risks in line with IEC62443 Working with engineering teams in a solution-focused way to understand, identify and mitigate potential cyber risks. Network Security - network segmentation, Firewall and network management Cyber work - assisting with endpoint detection and response, overseeing intrusion detection systems, SIEM tools, vulnerability scanning and assessments etc. Using your contemporary knowledge of cybersecurity and Operational Technology as a whole to continually enhance the overall security of the business across various sites What I'm looking for: OT Security experience within an engineering environment would be ideal but experience within translatable organisation types and sectors will be considered Applied understanding of core OT Security standards and systems commonly adhered to and used. eg IEC62443, SCADA systems Ability to, and experience of, engaging comfortably with various areas of a business in a solution focused way with the view to enhancing their overall security posture within Operational Technology Experience of operational cyber realms (EDR, SIEM, Vulnerability, IPS/IDS etc. Ability to effectively articulate OT Risk to stakeholders inside and outside of engineering and IT capacities What you'll get in return A salary of up to £68,000 Long service awards Private healthcare for self 25 days leave plus 5 days to buy/sell Paid overtime available Good pension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and start-ups. They focus on four main product markets: Fixed Voice, Mobility, Fibre and connectivity, and Networked IT services. They provide these services through the largest UK network, offering both fixed and mobile communications. They also extend network IT services to corporate and public sector organizations, along with specialist services for IoT customers. Why This Job Matters This is an operational role accountable for: - Ensuring the in-life service experience for customers from order entry to operational service. - Monitoring network performance 24/7 and resolving issues causing outages or failures to meet KPI targets. - Managing all customer experience metrics. - Implementing effective and efficient management practices, including leadership and rota management. What I'll Be Doing - Your Accountabilities - Access and use customer information only as needed to perform operational duties, with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective action when needed. - Maintain and enhance relationships with customers, suppliers, and business units to ensure prompt fault repair or order implementation, escalating areas of poor supplier performance as needed. - Ensure all agreed communication, notification, and escalation processes (both internal and external) are followed, including providing customer updates. Skills Required - Technical fault coordination and broad IT/communications understanding. - Flexibility and a strong team player attitude. - Excellent customer focus with an understanding of key customer requirements. - Experience in dealing with both internal and external customers/suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a pressurized operational environment. - Proven ability to use Salesforce/Event Management Systems. - Familiarity with alarm management tools such as Manitou, What's up Gold, etc.
19/09/2024
Project-based
Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and start-ups. They focus on four main product markets: Fixed Voice, Mobility, Fibre and connectivity, and Networked IT services. They provide these services through the largest UK network, offering both fixed and mobile communications. They also extend network IT services to corporate and public sector organizations, along with specialist services for IoT customers. Why This Job Matters This is an operational role accountable for: - Ensuring the in-life service experience for customers from order entry to operational service. - Monitoring network performance 24/7 and resolving issues causing outages or failures to meet KPI targets. - Managing all customer experience metrics. - Implementing effective and efficient management practices, including leadership and rota management. What I'll Be Doing - Your Accountabilities - Access and use customer information only as needed to perform operational duties, with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective action when needed. - Maintain and enhance relationships with customers, suppliers, and business units to ensure prompt fault repair or order implementation, escalating areas of poor supplier performance as needed. - Ensure all agreed communication, notification, and escalation processes (both internal and external) are followed, including providing customer updates. Skills Required - Technical fault coordination and broad IT/communications understanding. - Flexibility and a strong team player attitude. - Excellent customer focus with an understanding of key customer requirements. - Experience in dealing with both internal and external customers/suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a pressurized operational environment. - Proven ability to use Salesforce/Event Management Systems. - Familiarity with alarm management tools such as Manitou, What's up Gold, etc.
Network Solution Architect (Presales) - £580/day via Umbrella - 2 months - Birmingham onsite - SCC FLEX CONTRACT We are seeking a talented and experienced Network Solution Architect to join our specialist team of client-facing professionals. Your Responsibilities as the Network Solution Architect for this project: Collaborate with the team to identify and qualify professional services opportunities early in the sales cycle. Work with account and service management teams to uncover opportunities within existing accounts. Engage directly with clients to understand their business challenges and translate them into technical requirements. Advise clients on technology choices and options, acting as a single point of contact for technical presales engagements. Develop customer proposals, statements of work (SoW), cost models, and define proof of concept engagements. Support sales and bid teams in completing bid responses, including RFIs, RFPs, and PQQs. Ensure smooth handover of presales opportunities to delivery teams, providing clarity on the proposed solution and implementation approach. As the right Presales Network Solution Architect, you will have: Presales experience. Networking vendors: Cisco, Juniper, HPE Aruba, Fortinet Proven experience in preparing proposals, statements of work, and cost models. Proficiency with networking vendor pricing tools such as CCW and Iris. Ability to present technical solutions to both technical and non-technical audiences, including board-level stakeholders. Broad knowledge of networking technologies, including: Campus LAN switching and wireless solutions Datacentre switching Access LAN and edge security (eg, MX, Zscaler) Large scale enterprise network refresh RAS and next-generation Firewall Cloud security and SASE Successful track record of driving pipeline and service development initiatives. Excellent communication and presentation skills. Strategic thinking and the ability to lead strategic discussions. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
19/09/2024
Project-based
Network Solution Architect (Presales) - £580/day via Umbrella - 2 months - Birmingham onsite - SCC FLEX CONTRACT We are seeking a talented and experienced Network Solution Architect to join our specialist team of client-facing professionals. Your Responsibilities as the Network Solution Architect for this project: Collaborate with the team to identify and qualify professional services opportunities early in the sales cycle. Work with account and service management teams to uncover opportunities within existing accounts. Engage directly with clients to understand their business challenges and translate them into technical requirements. Advise clients on technology choices and options, acting as a single point of contact for technical presales engagements. Develop customer proposals, statements of work (SoW), cost models, and define proof of concept engagements. Support sales and bid teams in completing bid responses, including RFIs, RFPs, and PQQs. Ensure smooth handover of presales opportunities to delivery teams, providing clarity on the proposed solution and implementation approach. As the right Presales Network Solution Architect, you will have: Presales experience. Networking vendors: Cisco, Juniper, HPE Aruba, Fortinet Proven experience in preparing proposals, statements of work, and cost models. Proficiency with networking vendor pricing tools such as CCW and Iris. Ability to present technical solutions to both technical and non-technical audiences, including board-level stakeholders. Broad knowledge of networking technologies, including: Campus LAN switching and wireless solutions Datacentre switching Access LAN and edge security (eg, MX, Zscaler) Large scale enterprise network refresh RAS and next-generation Firewall Cloud security and SASE Successful track record of driving pipeline and service development initiatives. Excellent communication and presentation skills. Strategic thinking and the ability to lead strategic discussions. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining &monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Duties will include: Work within specified service level agreements and advise on implementation of new technologies. Engage with internal teams around technical solutions and interact with internal subject matter experts on incidents and service requests. Good documentation of issues, requests, and solutions within the ITSM system. Contribute/maintain the internal knowledge base & Identify process improvements. Please Note: Applicants must have a minimum of 3 years commercial support experience, working with Web Applications. This is a fully remote, home-based role (may require occasional visits at client premises for site-based activities in an office nearest to you (Derby, Milton Keynes, or London). The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. Technical skills & experience for the IT Product Support role: Experience in supporting Web Applications, Linux/Windows: system and network configuration, software installation, troubleshooting, Bash Scripting, with the ability to analyse system logs. Supporting 'Live Applications' will be highly desirable. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Networks knowledge - standard Internet protocols and ports, network monitoring and analysis tools. Familiarity/knowledge of DevOps and Agile methodologies. Experience of using SQL (Queries, Tables etc). Previous experience of working in ITIL environments (Qualifications are a bonus). Working in low volume/high importance support role. The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan. Please apply now for a comprehensive specification on the position: IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
19/09/2024
Full time
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining &monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Duties will include: Work within specified service level agreements and advise on implementation of new technologies. Engage with internal teams around technical solutions and interact with internal subject matter experts on incidents and service requests. Good documentation of issues, requests, and solutions within the ITSM system. Contribute/maintain the internal knowledge base & Identify process improvements. Please Note: Applicants must have a minimum of 3 years commercial support experience, working with Web Applications. This is a fully remote, home-based role (may require occasional visits at client premises for site-based activities in an office nearest to you (Derby, Milton Keynes, or London). The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. Technical skills & experience for the IT Product Support role: Experience in supporting Web Applications, Linux/Windows: system and network configuration, software installation, troubleshooting, Bash Scripting, with the ability to analyse system logs. Supporting 'Live Applications' will be highly desirable. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Networks knowledge - standard Internet protocols and ports, network monitoring and analysis tools. Familiarity/knowledge of DevOps and Agile methodologies. Experience of using SQL (Queries, Tables etc). Previous experience of working in ITIL environments (Qualifications are a bonus). Working in low volume/high importance support role. The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan. Please apply now for a comprehensive specification on the position: IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk -Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining &monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Duties will include: Work within specified service level agreements and advise on implementation of new technologies. Engage with internal teams around technical solutions and interact with internal subject matter experts on incidents and service requests. Good documentation of issues, requests, and solutions within the ITSM system. Contribute/maintain the internal knowledge base & Identify process improvements. Please Note: Applicants must have a minimum of 3 years commercial support experience, working with Web Applications. This is a fully remote, home-based role (may require occasional visits at client premises for site-based activities in an office nearest to you (Derby, Milton Keynes, or London). The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. Technical skills & experience for the IT Product Support role: Experience in supporting Web Applications, Linux/Windows: system and network configuration, software. installation, troubleshooting, Bash Scripting, with the ability to analyse system logs. Supporting 'Live Applications' will be highly desirable. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Networks knowledge - standard Internet protocols and ports, network monitoring and analysis tools. Familiarity/knowledge of DevOps and Agile methodologies. Experience of using SQL (Queries, Tables etc). Previous experience of working in ITIL environments (Qualifications are a bonus). Working in low volume/high importance support role. The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan. Please apply now for a comprehensive specification on the position: IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
19/09/2024
Full time
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk -Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining &monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Duties will include: Work within specified service level agreements and advise on implementation of new technologies. Engage with internal teams around technical solutions and interact with internal subject matter experts on incidents and service requests. Good documentation of issues, requests, and solutions within the ITSM system. Contribute/maintain the internal knowledge base & Identify process improvements. Please Note: Applicants must have a minimum of 3 years commercial support experience, working with Web Applications. This is a fully remote, home-based role (may require occasional visits at client premises for site-based activities in an office nearest to you (Derby, Milton Keynes, or London). The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. Technical skills & experience for the IT Product Support role: Experience in supporting Web Applications, Linux/Windows: system and network configuration, software. installation, troubleshooting, Bash Scripting, with the ability to analyse system logs. Supporting 'Live Applications' will be highly desirable. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Networks knowledge - standard Internet protocols and ports, network monitoring and analysis tools. Familiarity/knowledge of DevOps and Agile methodologies. Experience of using SQL (Queries, Tables etc). Previous experience of working in ITIL environments (Qualifications are a bonus). Working in low volume/high importance support role. The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan. Please apply now for a comprehensive specification on the position: IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
Role: Network Specialist Salary: Up to £55,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled Network Specialist to join our client in their delivery team working closely with Solution Owners and Architects on the implemtation of design documentation. Skills required; + Exposure to LLDs + Cisco and Juniper product experience + Troubleshooting experience If you are interested in discussing this Network Specialist role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
19/09/2024
Full time
Role: Network Specialist Salary: Up to £55,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled Network Specialist to join our client in their delivery team working closely with Solution Owners and Architects on the implemtation of design documentation. Skills required; + Exposure to LLDs + Cisco and Juniper product experience + Troubleshooting experience If you are interested in discussing this Network Specialist role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Network Documentation Specialist (m/w/d) Position bei unserem Kunden aus dem Telekommunikationsbereich in Bern oder Zürich zu besetzen. Ihre Aufgaben: Unterstützen des Netzwerk-Teams bei der Erstellung präziser und verständlicher Betriebsanleitungen und technischer Handbücher Recherchieren und interviewen von Fachleuten, um die notwendigen Informationen für die Dokumentationen zu sammeln Vermitteln komplexer Inhalte in klarer und strukturierter Form, damit die technischen Dokumente für die Kunden zugänglich und verständlich sind Konzipieren von Dokumenten, einschliesslich Layout, Struktur und Vorlagen Sicherstellen, DASS die Dokumentation den gesetzlichen und normativen Anforderungen entspricht Ihre Kenntnisse: Fundierte Fachkenntnisse im Verfassen und Strukturieren technischer Handbücher, Anleitungen und Betriebsdokumente Solide Erfahrung mit Netzwerktechnologien wie TCP/IP, Routing, Switching sowie IT-Infrastrukturen Technischer Abschluss oder gleichwertige Erfahrung Sprachen: Deutsch - fliessend in Wort und Schrift, Englisch und Französisch - von Vorteil Das zeichnet Sie aus : Ausgezeichnete Kommunikationsfähigkeiten mit Liebe zum Detail Ein hohes Mass an Selbstorganisation und Zeitmanagement Analytisches und lösungsorientiertes Denken Ort: Bern oder Zürich, Schweiz Arbeitsmodell: Hybrid Sektor: Telekommunikation Start: Per sofort Projektdauer: 9 Monate + Pensum: 100% Ref .Nr.: BH 22099 Machen Sie den nächsten Schritt und senden Sie uns Ihren Lebenslauf sowie eine Telefonnummer, unter der wir Sie tagsüber erreichen können. Aufgrund der schweizerischen Arbeitsgesetzgebung können wir nur Bewerbungen von Schweizer Staatsbürgern, EU-Bürgern und Personen mit einer Arbeitserlaubnis in Betracht ziehen. Ukrainische Flüchtlinge sind herzlich willkommen, und wir werden Sie auf Ihrem Weg unterstützen. Wir begrüßen Bewerbungen von Personen aller Geschlechter, Altersgruppen im erwerbsfähigen Alter, sexuellen Orientierungen, persönlichen Ausdrucksformen, ethnischen Zugehörigkeiten und religiösen Überzeugungen. Daher sind Angaben zum Geschlecht oder ein Foto in Ihrer Bewerbung nicht erforderlich. Aufgrund von Kundenanforderungen benötigen wir Informationen zu Ihrem Familienstand, Ihrer Staatsangehörigkeit, Ihrem Geburtsdatum sowie einer gültigen Schweizer Arbeitsbewilligung. Bei Bewerbern mit Behinderungen sind wir gerne bereit, gemeinsam mit unserem Endkunden mögliche Lösungen zu prüfen.
18/09/2024
Project-based
Network Documentation Specialist (m/w/d) Position bei unserem Kunden aus dem Telekommunikationsbereich in Bern oder Zürich zu besetzen. Ihre Aufgaben: Unterstützen des Netzwerk-Teams bei der Erstellung präziser und verständlicher Betriebsanleitungen und technischer Handbücher Recherchieren und interviewen von Fachleuten, um die notwendigen Informationen für die Dokumentationen zu sammeln Vermitteln komplexer Inhalte in klarer und strukturierter Form, damit die technischen Dokumente für die Kunden zugänglich und verständlich sind Konzipieren von Dokumenten, einschliesslich Layout, Struktur und Vorlagen Sicherstellen, DASS die Dokumentation den gesetzlichen und normativen Anforderungen entspricht Ihre Kenntnisse: Fundierte Fachkenntnisse im Verfassen und Strukturieren technischer Handbücher, Anleitungen und Betriebsdokumente Solide Erfahrung mit Netzwerktechnologien wie TCP/IP, Routing, Switching sowie IT-Infrastrukturen Technischer Abschluss oder gleichwertige Erfahrung Sprachen: Deutsch - fliessend in Wort und Schrift, Englisch und Französisch - von Vorteil Das zeichnet Sie aus : Ausgezeichnete Kommunikationsfähigkeiten mit Liebe zum Detail Ein hohes Mass an Selbstorganisation und Zeitmanagement Analytisches und lösungsorientiertes Denken Ort: Bern oder Zürich, Schweiz Arbeitsmodell: Hybrid Sektor: Telekommunikation Start: Per sofort Projektdauer: 9 Monate + Pensum: 100% Ref .Nr.: BH 22099 Machen Sie den nächsten Schritt und senden Sie uns Ihren Lebenslauf sowie eine Telefonnummer, unter der wir Sie tagsüber erreichen können. Aufgrund der schweizerischen Arbeitsgesetzgebung können wir nur Bewerbungen von Schweizer Staatsbürgern, EU-Bürgern und Personen mit einer Arbeitserlaubnis in Betracht ziehen. Ukrainische Flüchtlinge sind herzlich willkommen, und wir werden Sie auf Ihrem Weg unterstützen. Wir begrüßen Bewerbungen von Personen aller Geschlechter, Altersgruppen im erwerbsfähigen Alter, sexuellen Orientierungen, persönlichen Ausdrucksformen, ethnischen Zugehörigkeiten und religiösen Überzeugungen. Daher sind Angaben zum Geschlecht oder ein Foto in Ihrer Bewerbung nicht erforderlich. Aufgrund von Kundenanforderungen benötigen wir Informationen zu Ihrem Familienstand, Ihrer Staatsangehörigkeit, Ihrem Geburtsdatum sowie einer gültigen Schweizer Arbeitsbewilligung. Bei Bewerbern mit Behinderungen sind wir gerne bereit, gemeinsam mit unserem Endkunden mögliche Lösungen zu prüfen.
Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and start-ups. They focus on four main product markets: Fixed Voice, Mobility, Fibre and connectivity, and Networked IT services. They provide these services through the largest UK network, offering both fixed and mobile communications. They also extend network IT services to corporate and public sector organizations, along with specialist services for IoT customers. Why This Job Matters This is an operational role accountable for: - Ensuring the in-life service experience for customers from order entry to operational service. - Monitoring network performance 24/7 and resolving issues causing outages or failures to meet KPI targets. - Managing all customer experience metrics. - Implementing effective and efficient management practices, including leadership and rota management. What I'll Be Doing - Your Accountabilities - Access and use customer information only as needed to perform operational duties, with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective action when needed. - Maintain and enhance relationships with customers, suppliers, and business units to ensure prompt fault repair or order implementation, escalating areas of poor supplier performance as needed. - Ensure all agreed communication, notification, and escalation processes (both internal and external) are followed, including providing customer updates. Skills Required - Technical fault coordination and broad IT/communications understanding. - Flexibility and a strong team player attitude. - Excellent customer focus with an understanding of key customer requirements. - Experience in dealing with both internal and external customers/suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a pressurized operational environment. - Proven ability to use Salesforce/Event Management Systems. - Familiarity with alarm management tools such as Manitou, What's up Gold, etc.
18/09/2024
Project-based
Job Title: Technical Helpdesk Technician, 1st Line Support Length: 6 Month Contract Day Rate: £250 (Inside IR35) Location: Sheffield (Hybrid 3 days onsite) With around 1.2 million customers, my client serves a wide range of sectors, including big household names, government departments, public service organizations, small businesses, and start-ups. They focus on four main product markets: Fixed Voice, Mobility, Fibre and connectivity, and Networked IT services. They provide these services through the largest UK network, offering both fixed and mobile communications. They also extend network IT services to corporate and public sector organizations, along with specialist services for IoT customers. Why This Job Matters This is an operational role accountable for: - Ensuring the in-life service experience for customers from order entry to operational service. - Monitoring network performance 24/7 and resolving issues causing outages or failures to meet KPI targets. - Managing all customer experience metrics. - Implementing effective and efficient management practices, including leadership and rota management. What I'll Be Doing - Your Accountabilities - Access and use customer information only as needed to perform operational duties, with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective action when needed. - Maintain and enhance relationships with customers, suppliers, and business units to ensure prompt fault repair or order implementation, escalating areas of poor supplier performance as needed. - Ensure all agreed communication, notification, and escalation processes (both internal and external) are followed, including providing customer updates. Skills Required - Technical fault coordination and broad IT/communications understanding. - Flexibility and a strong team player attitude. - Excellent customer focus with an understanding of key customer requirements. - Experience in dealing with both internal and external customers/suppliers. - Proficiency in PC skills, including MS Office (Outlook, Word, Excel, PowerPoint). - Knowledge of various network technologies, including PSTN, mobile data, VOIP. - Service desk experience. - Desirable knowledge of line testing and network fault troubleshooting. - Experience in a fast-paced environment. Desirable Skills and Experience: - Experience working in a pressurized operational environment. - Proven ability to use Salesforce/Event Management Systems. - Familiarity with alarm management tools such as Manitou, What's up Gold, etc.
Role: Clinical Applications Specialist Salary: £50,000 Benefits: 25 days holiday + public holidays, pension, laptop Are you an experienced Clinical Applications Specialist with a strong background in Radiology? If so, iO Associates has an exciting opportunity for you! We're working with a leading manufacturer of Medical Devices that has been growing over the past years and established themselves in the market. Responsibilities: You will be responsible for developing and executing clinical training strategies and delivering them, giving you the chance to be involved in strategy as well as the delivery. The role will predominately be outward facing, giving you the chance to grow relationships with a variety of external stakeholders, with some training internally also. The Clinical Applications Specialist will cover a specific area of the country (multiple roles available) giving you the opportunity to embed yourself within a region and grow your network. To be considered for the role, you must closely match the following criteria: Degree in Radiography with a minimum of 2 years of post-qualification clinical experience. Strong organisational, administrative, and IT skills. Ability to build relationships with end users and sales teams. Outstanding interpersonal skills with a customer-focused approach and strong influencing abilities. Experience in General X-ray and Mobile Imaging. If you have experience as a Clinical Applications Specialist in the radiology sector and are looking to join a market leader in the space then get in touch!
18/09/2024
Full time
Role: Clinical Applications Specialist Salary: £50,000 Benefits: 25 days holiday + public holidays, pension, laptop Are you an experienced Clinical Applications Specialist with a strong background in Radiology? If so, iO Associates has an exciting opportunity for you! We're working with a leading manufacturer of Medical Devices that has been growing over the past years and established themselves in the market. Responsibilities: You will be responsible for developing and executing clinical training strategies and delivering them, giving you the chance to be involved in strategy as well as the delivery. The role will predominately be outward facing, giving you the chance to grow relationships with a variety of external stakeholders, with some training internally also. The Clinical Applications Specialist will cover a specific area of the country (multiple roles available) giving you the opportunity to embed yourself within a region and grow your network. To be considered for the role, you must closely match the following criteria: Degree in Radiography with a minimum of 2 years of post-qualification clinical experience. Strong organisational, administrative, and IT skills. Ability to build relationships with end users and sales teams. Outstanding interpersonal skills with a customer-focused approach and strong influencing abilities. Experience in General X-ray and Mobile Imaging. If you have experience as a Clinical Applications Specialist in the radiology sector and are looking to join a market leader in the space then get in touch!
Regional IT Support Engineer | Up to £35k + 5k Car- Scotland Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas. Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role. Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work. You will have the following experience to excel in this role: Microsoft Windows server administration. Windows Desktop imaging, support, and administration. Experience in managing IT service, support, and project delivery initiatives. Experience in VIP/Senior management support, education, and training. Sound understanding of Active Directory and Group Policy configuration. Hands on network experience of LAN/WAN, wireless networks, Switches, Routers, and security technologies such as Firewalls. Mobile technology support of devices such as apple, android, and Microsoft platforms. Good understanding of audio/visual components and supporting technologies. As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate. You will be given a salary of up to £35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as £5,000. The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more! Get your application over now you won't want to miss out on this fantastic opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
Full time
Regional IT Support Engineer | Up to £35k + 5k Car- Scotland Would you like the opportunity to work for a leading company within their industry, one that will offer you a career progression opportunity to progress your IT Support career from 2 line to 3rd line? Also providing a very down to earth working environment where you can freely discuss issues and ideas. Don't worry if you're coming from a different IT background, the key thing is your 2nd/3rd line skills, your eagerness to learn, your problem solving skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here. To succeed in this role you must be able to drive and enjoy travelling to different sites and have previous experience in a field based role. Our Regional IT Service Specialist provides onsite IT support duties to our customers at various sites. This is a technical customer-facing, field-based role to ensure the integrity of our centres-based IT services. You will work very closely with our customers and key stakeholders, across our centres. You will be constantly seeking ways to provide great IT service to our customers, both internal and external. This is the perfect role for a technician who has a year or two of experience within a support based role with field based work. You will have the following experience to excel in this role: Microsoft Windows server administration. Windows Desktop imaging, support, and administration. Experience in managing IT service, support, and project delivery initiatives. Experience in VIP/Senior management support, education, and training. Sound understanding of Active Directory and Group Policy configuration. Hands on network experience of LAN/WAN, wireless networks, Switches, Routers, and security technologies such as Firewalls. Mobile technology support of devices such as apple, android, and Microsoft platforms. Good understanding of audio/visual components and supporting technologies. As the Regional IT Service Specialist, you will support a number of centres across the country, this will mean to Glasgow, Edinburgh and other Scotland branches and will take ownership of IT issues. You will develop and maintain a deep level of understanding of the Centre IT infrastructure including architecture such as network, server, desktop, backup & recovery processes. You will provide both hands-on technical support duties and supervision of our Centres third party IT suppliers, as well as supporting in non-technical issues where appropriate. You will be given a salary of up to £35,000 + car allowance which can be used for one of their Band 4 vehicles or put on top of your salary as £5,000. The role comes with some great benefits such matched pension up to 5%, 25 days holiday and many more! Get your application over now you won't want to miss out on this fantastic opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in how you think and act Proactive and able to balance multiple priorities Passionate about personal learning & development Able to travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/MPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Computer Aided Dispatch (CAD) system experience Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware:Cisco LAN/WAN Switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
18/09/2024
Full time
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in how you think and act Proactive and able to balance multiple priorities Passionate about personal learning & development Able to travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/MPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Computer Aided Dispatch (CAD) system experience Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware:Cisco LAN/WAN Switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
F5 Load Balancing Engineer - Proxy Tech/Threat Prevention/Firewall/DNS/tooling - CONTRACT Our investment banking client is looking for an experienced F5 Network Engineer with strong load balancing, Proxy experience. Key Responsibilities : Technical areas of focus include but are not limited to Load balancers, proxies, network address translation, routing, and intrusion detection/prevention systems Proactive network reviews including Routine testing of disaster recovery scenarios, identification of vulnerabilities, and opportunities for improvement in observability across the network stack Mentorship of Production Services Specialists and technical leadership within the team Work with senior team members to validate impacts and communicate to all stakeholder's technical status updates Participate in the documentation of application flows, upstream/downstream impacts during outages, the customer experience in failure scenarios, contacts for various support needs and ensures appropriate runbooks and knowledge management sites are up to date and available for use during triage Required Skills: Specialist Experience with Network technologies Load Balancing Technologies (F5 and AVI) Proxy Technologies (Trellix and BlueCoat) Threat Prevention, IDS/IPS Firewall Technologies (Fortinet and Checkpoint) - Controllers, Management Platforms, Rule/policy review and Tunnelling protocols (SSL/TLS, IPSEC, GRE) Network Resiliency - HA-local failover, backups WAN/MAN, LAN, TCP/IP, DNS, UDP, Latency, VRRP, BGP, Multicast, IPv4, IPv6, VPN Understand configuration management with tools such as Forward Networks and HPNA Experience using (both proactive and reactive) advanced tooling; Inclusive of but not limited to NetScout, Wireshark, Splunk, SevOne, HPNA, NNMI, OBM, IBM Watson, NSO, etc. General experience in Network Automation tools and processes Contract role inside IR35 - hybrid working - near Manchester/Stoke, hybrid
18/09/2024
Project-based
F5 Load Balancing Engineer - Proxy Tech/Threat Prevention/Firewall/DNS/tooling - CONTRACT Our investment banking client is looking for an experienced F5 Network Engineer with strong load balancing, Proxy experience. Key Responsibilities : Technical areas of focus include but are not limited to Load balancers, proxies, network address translation, routing, and intrusion detection/prevention systems Proactive network reviews including Routine testing of disaster recovery scenarios, identification of vulnerabilities, and opportunities for improvement in observability across the network stack Mentorship of Production Services Specialists and technical leadership within the team Work with senior team members to validate impacts and communicate to all stakeholder's technical status updates Participate in the documentation of application flows, upstream/downstream impacts during outages, the customer experience in failure scenarios, contacts for various support needs and ensures appropriate runbooks and knowledge management sites are up to date and available for use during triage Required Skills: Specialist Experience with Network technologies Load Balancing Technologies (F5 and AVI) Proxy Technologies (Trellix and BlueCoat) Threat Prevention, IDS/IPS Firewall Technologies (Fortinet and Checkpoint) - Controllers, Management Platforms, Rule/policy review and Tunnelling protocols (SSL/TLS, IPSEC, GRE) Network Resiliency - HA-local failover, backups WAN/MAN, LAN, TCP/IP, DNS, UDP, Latency, VRRP, BGP, Multicast, IPv4, IPv6, VPN Understand configuration management with tools such as Forward Networks and HPNA Experience using (both proactive and reactive) advanced tooling; Inclusive of but not limited to NetScout, Wireshark, Splunk, SevOne, HPNA, NNMI, OBM, IBM Watson, NSO, etc. General experience in Network Automation tools and processes Contract role inside IR35 - hybrid working - near Manchester/Stoke, hybrid
Contract: Juniper Network Consultant Start Date: End October 2024 Project work: 10-15 days then 3-+ days in 2025 Location: Initial work in Antwerp, Belgium then a number of European sites Rate: €600-700 a day (+ Travel expenses when required) Reference: 18184 Experienced Juniper Network Consultant to help deliver short term projects as part of a global network refresh in . Looking for a specialist who can be self-starter and own project from initiation through to completion on each site. Able to oversee the conversion of a site from the first analysis to handover to operations. Scope: Analysis of the existing infrastructure Translation of the Cisco configuration to Juniper Planning migration Staging Switches Change preparation Implementation of migration Testing of all functions after the change Hypercare after conversion Documentation of the new infrastructure Maintenance of all management systems Reporting of activities Participation in project meetings Skills required: Juniper MIST platform Juniper EX Switches (4100, 2300, 4400) Juniper MIST Wireless Network knowledge at CCNA/CCNP level (Basic Layer 2/3, Static/Dynamic Routing Network monitoring and management, troubleshooting etc ) Fluent English Driving license/mobile Willingness to travel Networking People (UK) is acting as an Employment Business in relation to this vacancy.
18/09/2024
Project-based
Contract: Juniper Network Consultant Start Date: End October 2024 Project work: 10-15 days then 3-+ days in 2025 Location: Initial work in Antwerp, Belgium then a number of European sites Rate: €600-700 a day (+ Travel expenses when required) Reference: 18184 Experienced Juniper Network Consultant to help deliver short term projects as part of a global network refresh in . Looking for a specialist who can be self-starter and own project from initiation through to completion on each site. Able to oversee the conversion of a site from the first analysis to handover to operations. Scope: Analysis of the existing infrastructure Translation of the Cisco configuration to Juniper Planning migration Staging Switches Change preparation Implementation of migration Testing of all functions after the change Hypercare after conversion Documentation of the new infrastructure Maintenance of all management systems Reporting of activities Participation in project meetings Skills required: Juniper MIST platform Juniper EX Switches (4100, 2300, 4400) Juniper MIST Wireless Network knowledge at CCNA/CCNP level (Basic Layer 2/3, Static/Dynamic Routing Network monitoring and management, troubleshooting etc ) Fluent English Driving license/mobile Willingness to travel Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this 6+ month straight contract role, no 3rd party candidates will be considered* Prestigious Enterprise Company is currently seeking a Cyber Security Infrastructure Engineer and Architect with Azure experience. Candidate will be responsible for the planning, development and implementation of enterprise information security solutions (such as authentication and authorization, public key infrastructure, data loss prevention, and security event information management) to address the current and emerging security needs of the business. This role requires the solution of complex enterprise-scale information security problems. The role will design and develop new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Responsibilities: Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks. Serves as an expert in one or more of platform, application, storage, network, virtualization, cloud and mobile security best practices. Cloud Security: Shared Responsibility model Secure services in the cloud Infrastructure security in the cloud Secure boundaries Authentication & Authorization security services in the Cloud Cloud Native VS Third party security capabilities Container Security Container security life cycle Image scanning Qualifications: Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Preferred Skills: The candidate shall have the experience on developing secure view of architecture and secure design documents for different applications ability to lead the exercise of collecting the required data to produce the deliverables Ability to articulate the requirements in technical and non technical language Ability to defend secure design and support it with real life scenarios Ability to articulate the risk and findings in business language Explain vulnerabilities and threats Threat modelling Recent attacks Application Security Focus Areas Secure Code Development Secure SDLC Secure Agile development Testing Security requirements Writing security stories Web Application Security Owasp 10 SAST and DAST Scan API Security CI/CD pipeline Integrate security tools Security testing
17/09/2024
Project-based
*We are unable to sponsor for this 6+ month straight contract role, no 3rd party candidates will be considered* Prestigious Enterprise Company is currently seeking a Cyber Security Infrastructure Engineer and Architect with Azure experience. Candidate will be responsible for the planning, development and implementation of enterprise information security solutions (such as authentication and authorization, public key infrastructure, data loss prevention, and security event information management) to address the current and emerging security needs of the business. This role requires the solution of complex enterprise-scale information security problems. The role will design and develop new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Responsibilities: Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks. Serves as an expert in one or more of platform, application, storage, network, virtualization, cloud and mobile security best practices. Cloud Security: Shared Responsibility model Secure services in the cloud Infrastructure security in the cloud Secure boundaries Authentication & Authorization security services in the Cloud Cloud Native VS Third party security capabilities Container Security Container security life cycle Image scanning Qualifications: Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Preferred Skills: The candidate shall have the experience on developing secure view of architecture and secure design documents for different applications ability to lead the exercise of collecting the required data to produce the deliverables Ability to articulate the requirements in technical and non technical language Ability to defend secure design and support it with real life scenarios Ability to articulate the risk and findings in business language Explain vulnerabilities and threats Threat modelling Recent attacks Application Security Focus Areas Secure Code Development Secure SDLC Secure Agile development Testing Security requirements Writing security stories Web Application Security Owasp 10 SAST and DAST Scan API Security CI/CD pipeline Integrate security tools Security testing
Contract - Cybersecurity Infrastructure Engineer/Architect Rate: Open Location: Remote in the United States *We are unable to provide sponsorship for this role* Qualifications 8+ years of Security Infrastructure focus with an emphasis on the following: Security Design, Infrastructure security, Cloud migration, Citrix cloud, SDWAN security, VPN, GitHub security, MS Power platform, MS co-pilot Experienced in large enterprise environments is a must Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Responsibilities Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks.
17/09/2024
Project-based
Contract - Cybersecurity Infrastructure Engineer/Architect Rate: Open Location: Remote in the United States *We are unable to provide sponsorship for this role* Qualifications 8+ years of Security Infrastructure focus with an emphasis on the following: Security Design, Infrastructure security, Cloud migration, Citrix cloud, SDWAN security, VPN, GitHub security, MS Power platform, MS co-pilot Experienced in large enterprise environments is a must Understanding of Azure native security services and best practices Strong knowledge of threat modelling and risk assessment technologies or frameworks Strong knowledge of network security protocols, best practices, and perimeter security tools Strong knowledge of identity and access management controls, including SAML and OAUTH/OIDC based authentication, Active Directory, and role mapping Understanding of common security control solutions for event logging, remote access, endpoint management, and mobile device management Understanding of common data protection technologies such as cryptography, tokenization, and hashing Responsibilities Contributes to a team that ensures the security of enterprise data and systems by developing enterprise information security solutions. Creates and updates a view of IT assets, related attack surfaces, and threat actors to illustrate the flow of data and associated security threats. Researches, designs, and develops new enterprise technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners, and vendors. Serves as a security expert in one or more of application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices. Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks and contributes to the development and maintenance of information security architecture. Engages with security specialists and other functional area architects to ensure adequate enterprise security solutions are in place to sufficiently mitigate identified risks, and to meet business objectives and regulatory requirements. Serves as a cybersecurity subject matter expert, assessing the business impact of cybersecurity risks to the enterprise and identifying options and recommendations for mitigating those risks.
Conference Center AV Specialist Salary: $80k-$100k + bonus Location: Washington DC, 20004 On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 5 years of AV experience in a conference center environment. Must be working towards or have an AVIXA CTS certification and maintained during employment. Strong Knowledge of ZOOM, Microsoft Teams, Webex and other unified commination platforms Basic proficiency in core application suite. Basic PC troubleshooting skills. Able to set up and operate AV systems. Able to troubleshoot AV systems and diagnose routine issues. Able to perform routine maintenance on AV equipment. Able to maintain documentation on equipment maintenance. Responsibilities Support the day-to-day Conference Center Technology operational needs. Assist the DC conference technology supervisor with organizing and documenting all aspects of conference technology. Help upkeep documentation on all maintenance activities including any equipment changes and incident reports. Set up audio conferences (microphones, sound systems, speakerphones, conference calls) Set up presentation equipment (LCD projectors, screens, videos) Laptops (webcasts, network connections)
17/09/2024
Full time
Conference Center AV Specialist Salary: $80k-$100k + bonus Location: Washington DC, 20004 On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 5 years of AV experience in a conference center environment. Must be working towards or have an AVIXA CTS certification and maintained during employment. Strong Knowledge of ZOOM, Microsoft Teams, Webex and other unified commination platforms Basic proficiency in core application suite. Basic PC troubleshooting skills. Able to set up and operate AV systems. Able to troubleshoot AV systems and diagnose routine issues. Able to perform routine maintenance on AV equipment. Able to maintain documentation on equipment maintenance. Responsibilities Support the day-to-day Conference Center Technology operational needs. Assist the DC conference technology supervisor with organizing and documenting all aspects of conference technology. Help upkeep documentation on all maintenance activities including any equipment changes and incident reports. Set up audio conferences (microphones, sound systems, speakerphones, conference calls) Set up presentation equipment (LCD projectors, screens, videos) Laptops (webcasts, network connections)
Senior IP Network Engineer - Singapore Multinational telecoms giant require a Senior IP Network Engineer to work out of their Singapore office. We require adept Senior IP Network Engineer to take on a Technical Lead role within our Tier 1 IP backbone engineering team. This position demands an individual with deep technical expertise in IP network engineering, encompassing BGP and ISIS protocols, DDoS mitigation strategies, and L3 MPLS VPN configurations. A CCIE certification is highly prized, signifying top-tier proficiency in the technical aspects of IP Networking. Key Responsibilities Technical Solution Design : Architect and implement sophisticated IP Networking solutions, ensuring our Tier 1 IP backbone operates at optimal performance, reliability, and scalability. Protocol Specialist : Serve as the technical expert in BGP and ISIS routing protocols, driving technical improvements and optimizations within our routing infrastructure. Security Strategy Implementation : Develop and execute advanced DDoS mitigation tactics to fortify network security and ensure infrastructure resilience. MPLS VPN Configuration : Engineer and oversee L3 MPLS VPN architectures, tailoring solutions to meet specific customer requirements while enhancing network service offerings. Complex Problem Resolution : Lead in troubleshooting complex network issues, employing advanced diagnostic techniques to ensure quick resolutions and minimal operational impact. Technical Escalation Point : Act as the primary escalation point for high-level technical challenges, providing guidance and solutions to the engineering team. Industry Technical Representation : Represent the organization at technical forums and discussions within the industry, sharing insights and innovations in IP Networking. Continuous Technical Enhancement : Stay at the forefront of IP Networking technologies and practices, continuously updating and expanding technical skills and knowledge. Qualifications CCIE certification preferred, or demonstrable high-level expertise in IP network engineering. Extensive experience with BGP and ISIS, showcasing a strong capability in applying these protocols in a large-scale network environment. In-depth knowledge of network security practices, particularly in DDoS attack mitigation, and the ability to implement comprehensive security strategies. Proficiency in the engineering and management of L3 MPLS VPNs, demonstrating the ability to deliver scalable and secure network solutions. Strong analytical and problem-solving skills, with a track record of resolving complex network issues efficiently. Excellent technical communication skills, capable of articulating complex networking concepts to peers and contributing to technical discussions within the industry. This is a technically challenging role within a Tier 1 IP backbone, providing the opportunity to work with the latest in IP Networking technologies and practices. The salary is up to SGD 140,000 + package and the location is Singapore
17/09/2024
Full time
Senior IP Network Engineer - Singapore Multinational telecoms giant require a Senior IP Network Engineer to work out of their Singapore office. We require adept Senior IP Network Engineer to take on a Technical Lead role within our Tier 1 IP backbone engineering team. This position demands an individual with deep technical expertise in IP network engineering, encompassing BGP and ISIS protocols, DDoS mitigation strategies, and L3 MPLS VPN configurations. A CCIE certification is highly prized, signifying top-tier proficiency in the technical aspects of IP Networking. Key Responsibilities Technical Solution Design : Architect and implement sophisticated IP Networking solutions, ensuring our Tier 1 IP backbone operates at optimal performance, reliability, and scalability. Protocol Specialist : Serve as the technical expert in BGP and ISIS routing protocols, driving technical improvements and optimizations within our routing infrastructure. Security Strategy Implementation : Develop and execute advanced DDoS mitigation tactics to fortify network security and ensure infrastructure resilience. MPLS VPN Configuration : Engineer and oversee L3 MPLS VPN architectures, tailoring solutions to meet specific customer requirements while enhancing network service offerings. Complex Problem Resolution : Lead in troubleshooting complex network issues, employing advanced diagnostic techniques to ensure quick resolutions and minimal operational impact. Technical Escalation Point : Act as the primary escalation point for high-level technical challenges, providing guidance and solutions to the engineering team. Industry Technical Representation : Represent the organization at technical forums and discussions within the industry, sharing insights and innovations in IP Networking. Continuous Technical Enhancement : Stay at the forefront of IP Networking technologies and practices, continuously updating and expanding technical skills and knowledge. Qualifications CCIE certification preferred, or demonstrable high-level expertise in IP network engineering. Extensive experience with BGP and ISIS, showcasing a strong capability in applying these protocols in a large-scale network environment. In-depth knowledge of network security practices, particularly in DDoS attack mitigation, and the ability to implement comprehensive security strategies. Proficiency in the engineering and management of L3 MPLS VPNs, demonstrating the ability to deliver scalable and secure network solutions. Strong analytical and problem-solving skills, with a track record of resolving complex network issues efficiently. Excellent technical communication skills, capable of articulating complex networking concepts to peers and contributing to technical discussions within the industry. This is a technically challenging role within a Tier 1 IP backbone, providing the opportunity to work with the latest in IP Networking technologies and practices. The salary is up to SGD 140,000 + package and the location is Singapore