We are seeking IP Deployment Engineer in London, UK. This is a FTE hybrid role. This role requires a creative problem-solver who challenges the status quo and brings innovative solutions to everyday issues. The successful candidate will also possess excellent communication skills, capable of building strong relationships with internal teams and external partners such as vendors and contractors. Responsibilities: Provide technical support, both remotely and on-site, for network upgrades and new PoP site builds. This covers areas like power, cooling, rack layout, cable management, equipment installation, network configuration, testing, and production traffic handoff. Calculate and document power and space requirements for equipment at multiple PoP sites. Coordinate with Colocation Vendors, local Engineering, and Facilities Operations to meet these requirements. Actively contribute to the improvement of documentation, automation, and processes. Design cages and racks, understanding the current and future needs of PoP infrastructure. Collaborate with Program Managers and Network Engineering to define site design requirements and develop project implementation and migration plans. This includes creating and reviewing deployment packages such as Engineering Design Packages (EDP), Scope of Works (SoW), Method of Procedures (MoP), Rack Face Elevations (RFE), and Bill of Materials (BoM). Minimum Qualifications: Over 5 years of experience in deploying and supporting network hardware platforms and architectures, including Cisco and/or Juniper Routers/Switches. Proficiency in configuring and troubleshooting IP routing/switching technologies and protocols such as TCP/IP, BGP, ISIS, OSPF, and MPLS in a dual-stack IPv4/6 environment. Experience in coordinating and executing large-scale hardware installations and configurations. Demonstrated ability to lead and execute complex network deployment projects with meticulous attention to detail. Strong interaction skills with vendors and external parties to ensure project completion. Experience with cage design using tools like MS Visio/Omnigraffle for layouts and rack elevations. Familiarity with Data Center electrical and cooling configurations (IEC, NEMA, AC/DC power, and power redundancy scenarios). Experience with Linux/OS tools. Ability to work effectively in a global team environment with minimal supervision. Preferred Qualifications: Certifications such as CCNP or JNCIP preferred; Expert-level certifications are a plus.
04/06/2025
Full time
We are seeking IP Deployment Engineer in London, UK. This is a FTE hybrid role. This role requires a creative problem-solver who challenges the status quo and brings innovative solutions to everyday issues. The successful candidate will also possess excellent communication skills, capable of building strong relationships with internal teams and external partners such as vendors and contractors. Responsibilities: Provide technical support, both remotely and on-site, for network upgrades and new PoP site builds. This covers areas like power, cooling, rack layout, cable management, equipment installation, network configuration, testing, and production traffic handoff. Calculate and document power and space requirements for equipment at multiple PoP sites. Coordinate with Colocation Vendors, local Engineering, and Facilities Operations to meet these requirements. Actively contribute to the improvement of documentation, automation, and processes. Design cages and racks, understanding the current and future needs of PoP infrastructure. Collaborate with Program Managers and Network Engineering to define site design requirements and develop project implementation and migration plans. This includes creating and reviewing deployment packages such as Engineering Design Packages (EDP), Scope of Works (SoW), Method of Procedures (MoP), Rack Face Elevations (RFE), and Bill of Materials (BoM). Minimum Qualifications: Over 5 years of experience in deploying and supporting network hardware platforms and architectures, including Cisco and/or Juniper Routers/Switches. Proficiency in configuring and troubleshooting IP routing/switching technologies and protocols such as TCP/IP, BGP, ISIS, OSPF, and MPLS in a dual-stack IPv4/6 environment. Experience in coordinating and executing large-scale hardware installations and configurations. Demonstrated ability to lead and execute complex network deployment projects with meticulous attention to detail. Strong interaction skills with vendors and external parties to ensure project completion. Experience with cage design using tools like MS Visio/Omnigraffle for layouts and rack elevations. Familiarity with Data Center electrical and cooling configurations (IEC, NEMA, AC/DC power, and power redundancy scenarios). Experience with Linux/OS tools. Ability to work effectively in a global team environment with minimal supervision. Preferred Qualifications: Certifications such as CCNP or JNCIP preferred; Expert-level certifications are a plus.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis . Field Services Engineer Full-time permanent role £24,500 - £26,500 depending on experience + Car allowance + Fuel Card + etc. benefits Role Overview: Working as a Field Services Engineer, your role will include the maintenance and support for field based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday 9.00am to 5.30pm standard working hours with the requirement for out of hours standby. This is as standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A full valid UK drivers licence and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Our offer to you: Salary range £23,500 to £26,500 per annum depending on experience Full training provided as part of robust induction process Access to the certification programme for one of the world's leading IT manufacturers. Access to in house training & development platform with options of technical, managerial and industry recognised courses such as CCNA, ITIL, PRINCE2 etc A minimum of 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral programme - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Programme providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
03/06/2025
Full time
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis . Field Services Engineer Full-time permanent role £24,500 - £26,500 depending on experience + Car allowance + Fuel Card + etc. benefits Role Overview: Working as a Field Services Engineer, your role will include the maintenance and support for field based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday 9.00am to 5.30pm standard working hours with the requirement for out of hours standby. This is as standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A full valid UK drivers licence and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Our offer to you: Salary range £23,500 to £26,500 per annum depending on experience Full training provided as part of robust induction process Access to the certification programme for one of the world's leading IT manufacturers. Access to in house training & development platform with options of technical, managerial and industry recognised courses such as CCNA, ITIL, PRINCE2 etc A minimum of 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral programme - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Programme providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Systems Engineer - Hybrid UK, South West, Weston Super Mare, Somerset. DBS Check Required! SKILLS: Enterprise Level Specialist, Infrastructure Support on Azure Active Directory, Cloud, AVD (Azure Visual Desktop), Entra ID, O365, VMware Virtualisation as well as Associated Storage Solutions, EMC, SAN's. Windows Servers 2019/2022, Proxy Servers, SmoothWall, 3rd/4th Line Technical Support, PowerShell, Scripting, Intune, Microsoft Auto Patch and Azure Update Manager, General Networking ie Cisco and Palo Alto. £48,000pa + Excellent Benefits Package includes: Hybrid Working Enhanced Pension Scheme Health Insurance Life Assurance Access to exclusive discounts and offers through the company's "Perks at Work" scheme 25 days annual leave (with the option to buy more) The Company: Are a leading IT Solutions and IT Services Provider with 20+ years of experience who employ over 1,000 skilled IT Professionals across the UK are a trusted leader in delivering Data-Driven solutions tailored for the Healthcare, Local Government, and many other public sector organisations. A company sitting at the forefront of Digital Transformation and Innovation Solutions urgently require the services of a professional, client facing Senior IT Infrastructure Systems Engineer to enhance their offering in the Public Sector space. Through their extensive knowledge in AI (Artificial Intelligence), Decision Intelligence, Advanced Analytics, Automation Solutions, this client are offering a progressive role in the Cloud Infrastructure and Systems Engineering arena for the candidate seeking to rise above their peers and take their IT Career to the next level. This Role: Being a key player in the Senior Infrastructure - Systems Team you, will provide Enterprise Level Specialist Infrastructure Support on Active Directory, Cloud, AVD, Azure AD, Entra ID, O365, VMware and Associated Storage Systems. YOUR SPECIFIC DUTIES WILL INCLUDE*: *Depending on projects, you will need to be comfortable with the following: Microsoft Azure and O365 All aspects of Active Directory and AAD, including detailed group policy Enterprise Domain Management Azure AVD PowerShell and other Scripting languages (detailed) General networking (ideally Palo Alto and Cisco) Server Host hardware, SAN Switches and provisioning (eg, EMC) Microsoft Windows Server 2019/2022 Proxy Servers (eg SmoothWall) Microsoft Auto Patch and Azure Update Manager along with systems hardening Exchange 365 administration Microsoft Intune Management Creation and maintaining documentation and technical designs Cloud SaaS Solutions AV solutions Lead on technical projects. Proven Experience in a similar role ADVANTAGEOUS REQUIREMENTS: Microsoft Certifications (Preferred) ITIL (Preferred) Experience with service management ticketing systems Experience of working in a fast-paced environment with changing priorities Ability to work occasional out of hours is also required but overtime is available. Project Management skills Call Experis IT Today - for more Information!
03/06/2025
Full time
Senior Systems Engineer - Hybrid UK, South West, Weston Super Mare, Somerset. DBS Check Required! SKILLS: Enterprise Level Specialist, Infrastructure Support on Azure Active Directory, Cloud, AVD (Azure Visual Desktop), Entra ID, O365, VMware Virtualisation as well as Associated Storage Solutions, EMC, SAN's. Windows Servers 2019/2022, Proxy Servers, SmoothWall, 3rd/4th Line Technical Support, PowerShell, Scripting, Intune, Microsoft Auto Patch and Azure Update Manager, General Networking ie Cisco and Palo Alto. £48,000pa + Excellent Benefits Package includes: Hybrid Working Enhanced Pension Scheme Health Insurance Life Assurance Access to exclusive discounts and offers through the company's "Perks at Work" scheme 25 days annual leave (with the option to buy more) The Company: Are a leading IT Solutions and IT Services Provider with 20+ years of experience who employ over 1,000 skilled IT Professionals across the UK are a trusted leader in delivering Data-Driven solutions tailored for the Healthcare, Local Government, and many other public sector organisations. A company sitting at the forefront of Digital Transformation and Innovation Solutions urgently require the services of a professional, client facing Senior IT Infrastructure Systems Engineer to enhance their offering in the Public Sector space. Through their extensive knowledge in AI (Artificial Intelligence), Decision Intelligence, Advanced Analytics, Automation Solutions, this client are offering a progressive role in the Cloud Infrastructure and Systems Engineering arena for the candidate seeking to rise above their peers and take their IT Career to the next level. This Role: Being a key player in the Senior Infrastructure - Systems Team you, will provide Enterprise Level Specialist Infrastructure Support on Active Directory, Cloud, AVD, Azure AD, Entra ID, O365, VMware and Associated Storage Systems. YOUR SPECIFIC DUTIES WILL INCLUDE*: *Depending on projects, you will need to be comfortable with the following: Microsoft Azure and O365 All aspects of Active Directory and AAD, including detailed group policy Enterprise Domain Management Azure AVD PowerShell and other Scripting languages (detailed) General networking (ideally Palo Alto and Cisco) Server Host hardware, SAN Switches and provisioning (eg, EMC) Microsoft Windows Server 2019/2022 Proxy Servers (eg SmoothWall) Microsoft Auto Patch and Azure Update Manager along with systems hardening Exchange 365 administration Microsoft Intune Management Creation and maintaining documentation and technical designs Cloud SaaS Solutions AV solutions Lead on technical projects. Proven Experience in a similar role ADVANTAGEOUS REQUIREMENTS: Microsoft Certifications (Preferred) ITIL (Preferred) Experience with service management ticketing systems Experience of working in a fast-paced environment with changing priorities Ability to work occasional out of hours is also required but overtime is available. Project Management skills Call Experis IT Today - for more Information!
Gigamon Engineer - MUST HOLD A VALID DV Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber rollout for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper Switches following detailed build guides. Build and onboard Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and onboarding processes. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Excellent attention to detail and documentation. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
03/06/2025
Project-based
Gigamon Engineer - MUST HOLD A VALID DV Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber rollout for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper Switches following detailed build guides. Build and onboard Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and onboarding processes. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Excellent attention to detail and documentation. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
Network Engineer (Gigamon) - MUST HAVE A VALID DV CLEARANCE We are seeking an experienced Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber rollout for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper Switches following detailed build guides. Build and onboard Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Operate onsite 4-5 days per week due to access restrictions on the production environment. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects, with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and onboarding processes. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Excellent attention to detail and documentation. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
03/06/2025
Project-based
Network Engineer (Gigamon) - MUST HAVE A VALID DV CLEARANCE We are seeking an experienced Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber rollout for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper Switches following detailed build guides. Build and onboard Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Operate onsite 4-5 days per week due to access restrictions on the production environment. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects, with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and onboarding processes. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Excellent attention to detail and documentation. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The Technical Engineer role: We're looking for a skilled and motivated Technical Engineer to join our team near Keswick in the Lake District. Our office has one of the most scenic views in the UK, and we pride ourselves on offering a friendly, supportive work environment with flexibility built in. You'll work across a wide range of technologies, supporting clients with everything from cloud solutions and VoIP systems to infrastructure projects and cyber security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for Servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on-site throughout Cumbria and beyond Keeping systems secure and up to date with strong cyber security practices Working closely with other engineers and helping to support junior team members About you: Essential: Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 Good understanding of networking fundamentals Solid knowledge of backup, continuity and disaster recovery solutions Great communication skills and a proactive, client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to Firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
02/06/2025
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The Technical Engineer role: We're looking for a skilled and motivated Technical Engineer to join our team near Keswick in the Lake District. Our office has one of the most scenic views in the UK, and we pride ourselves on offering a friendly, supportive work environment with flexibility built in. You'll work across a wide range of technologies, supporting clients with everything from cloud solutions and VoIP systems to infrastructure projects and cyber security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for Servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on-site throughout Cumbria and beyond Keeping systems secure and up to date with strong cyber security practices Working closely with other engineers and helping to support junior team members About you: Essential: Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 Good understanding of networking fundamentals Solid knowledge of backup, continuity and disaster recovery solutions Great communication skills and a proactive, client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to Firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
30/05/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
30/05/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
We are currently looking on behalf of one of our important clients for a Modern Workplace Engineer - German Speaking (4 days p/w home office). The role is permanent position based in Luzern Canton with 4 days per week home office. Your role: Implement & develop future-oriented & modern workplace solutions in the area of workplace & mobile management with Microsoft Intune & Microsoft Configuration Manager (SCCM) for 15,000+ devices. Automate deployment & management processes with Intune, SCCM, PowerShell, Power Apps, Graph API & MDM solutions. Ensure stable operations, drive continuous improvements & assist in 2nd & 3rd level support. Specify system software & system architectures, analyse variants, create conceptual & operational documentation, implement training courses & ensure knowledge-transfer within an Agile team. Your Skills: At least 3 years of professional experience in Windows System Engineering. Skilled & experienced in Workplace & Client Engineering (Windows, macOS, Mobile) & Scripting (PowerShell, Power Apps or similar). A knowledge of Microsoft Configuration Manager (SCCM), MDM (Intune), Imaging (Autopilot, DEP, WUfB), Identity Management (Entra ID, Active Directory) & Cloud Services (M365, Azure). Ideally experienced in MSSQL. Your Profile: Completed Education/University Degree in the areas of IT/Computer Science (or similar). Ideally Certified in Microsoft & Agile working methods (such as ITILv4 & SAFe). Analytical and networked thinking skills, the ability to work in a team, an agile way of working as well as a high level of commitment and initiative round off your profile Fluent in German & English to at least B2 level (spoken & written) are mandatory requirements, Swiss-German language skills are considered a plus.
29/05/2025
Full time
We are currently looking on behalf of one of our important clients for a Modern Workplace Engineer - German Speaking (4 days p/w home office). The role is permanent position based in Luzern Canton with 4 days per week home office. Your role: Implement & develop future-oriented & modern workplace solutions in the area of workplace & mobile management with Microsoft Intune & Microsoft Configuration Manager (SCCM) for 15,000+ devices. Automate deployment & management processes with Intune, SCCM, PowerShell, Power Apps, Graph API & MDM solutions. Ensure stable operations, drive continuous improvements & assist in 2nd & 3rd level support. Specify system software & system architectures, analyse variants, create conceptual & operational documentation, implement training courses & ensure knowledge-transfer within an Agile team. Your Skills: At least 3 years of professional experience in Windows System Engineering. Skilled & experienced in Workplace & Client Engineering (Windows, macOS, Mobile) & Scripting (PowerShell, Power Apps or similar). A knowledge of Microsoft Configuration Manager (SCCM), MDM (Intune), Imaging (Autopilot, DEP, WUfB), Identity Management (Entra ID, Active Directory) & Cloud Services (M365, Azure). Ideally experienced in MSSQL. Your Profile: Completed Education/University Degree in the areas of IT/Computer Science (or similar). Ideally Certified in Microsoft & Agile working methods (such as ITILv4 & SAFe). Analytical and networked thinking skills, the ability to work in a team, an agile way of working as well as a high level of commitment and initiative round off your profile Fluent in German & English to at least B2 level (spoken & written) are mandatory requirements, Swiss-German language skills are considered a plus.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
28/05/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
27/05/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)