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Data Warehousing Manager Opportunity for a Data Warehousing Manager to join a leading financial organisation based in the North West. Salary up to £60,000 + some fantastic benefits including hybrid working, Training and Exam sponsorship, Annual bonus scheme and much more Apply online or contact Chelsea Hackett via (see below) WHO WE ARE: We are a service-oriented business that helps individuals manage their financial commitments. Our focus is on supporting clients throughout the duration of their agreements, working collaboratively to find sustainable solutions. We strive to provide flexible options that help maintain stability and continuity whenever possible. OUR BENEFITS: Generous Holiday allowance + bank holidays Professional development opportunities Training Sponsorship Company social events Pension Contribution Life Insurance Flexible Working Discounted Gym Membership And more WHAT WILL YOU BE DOING? This is a unique opportunity to take charge of a data-focused team within a technology-driven environment. Over the years, the team has built a strong foundation to support reporting and analytics needs. Looking ahead, there are plans to modernise and enhance data capabilities by leveraging advanced industry tools and cloud-based solutions. Alongside these advancements, the team will continue to develop structured reporting resources to improve consistency across the organisation. Additionally, a growing focus will be on collaborating with various departments to implement and maintain process automation solutions. The Data Warehousing Manager will play a key role in driving this transformation while ensuring the smooth operation of data and analytics services. DATA WAREHOUSING MANAGER - ESSENTIAL SKILLS Strong understanding of data warehousing and ETL principles. At least 3-5 years of proven experience in data warehousing and/or data-related development roles. Experience/knowledge of SAS software on a SAS 9.4 platform architecture. Experience/knowledge of Oracle database solutions and other database platforms (eg, SQL Server). Experience with Python Ability to interact with Windows and Linux OS, including batch/Shell Scripting at an intermediate level. Knowledge, understanding, and experience of change and release management processes. Good analytical and problem-solving skills. Excellent communication skills TO BE CONSIDERED Please either apply by clicking online or emailing me directly (see below) . By applying to this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Python, ETL, SAS, SQL Server, Linux OS, Windows

This is a fantastic opportunity for a Senior SAP HCM/Payroll Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. .* Candidates must be able to work in the UK without restrictions.* The Role at a Glance: Senior SAP HCM/Payroll Consultant UK Remote/Occasional Visits to Office and Client Sites as Required Up to £75,000 Plus Full Benefits Package Permanent - Full Time Reporting to: HCM Practice Lead Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As Senior SAP HCM Payroll Consultant, you will be responsible for delivering customer work across the Managed Services customer base. This dynamic role involves a variety of tasks, including ad-hoc configuration changes, process improvement recommendations, support for annual payroll patching in the UK and Ireland, and engaging in mini projects. You will be a team player who excels at building trust and strong connections with customers. Additionally, you will provide solution recommendations and collaborate closely with a team of highly skilled SAP HCM/Payroll Consultants. About you: Essential: Functional/technical proficiency with at least 8 years SAP payroll experience Excellent general SAP payroll knowledge - design, configuration and testing of core payroll functions from wage type creation to complex schema changes Specialist in UK and IE payroll processes with specific knowledge of Public Sector solution Knowledge of SAP HCM modules Personnel Administration and Time Management (negative and positive) Able to recommend process improvement options with confidence and expertise Experience of working in a SAP support background Excellent communications skills at all levels User support, problem solving, logical thinking and analytical skills Documentation skills such as functional specifications, test scripts and end user training End to end change management skills from requirements gathering, analysis, design, testing and implementation Able to multi task several pieces of work and follow change management processes Enjoys working independently and as a team player Can-do attitude Desirable: Knowledge of Success Factors integrations for EC to SAP ERP Certified in one Success Factors module ABAP Skills Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Outsystems Developer 6 months Remote/London £Negotiable - INSIDE IR35 Experience of OutSystems development, in customer facing or professional services roles. Must have: Web applications expertise using modern web technologies (eg CSS, HTML, HTML5, JavaScript, jQuery) Knowledge in database modelling and SQL programming Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

We are seeking a highly skilled and experienced Mobile Core Network Migration Architect responsible for overseeing the migration of mobile network infrastructure to the IP Multimedia Subsystem (IMS) architecture, ensuring seamless integration with existing and future network technologies, including 4G and 5G . As the Migration Architect, you will play a key role in designing, planning, and executing the IMS migration strategy, ensuring that the transition is efficient, cost-effective, and minimally disruptive to ongoing network operations. You will work closely with cross-functional teams, including network engineers, project managers, and system integrators, to ensure successful implementation of IMS technologies across the mobile core network. Key Responsibilities: Lead the migration strategy for transitioning mobile core networks to IMS architecture . Design and plan the migration process, including the integration of IMS with existing 2G , 3G , 4G , and 5G network technologies. Ensure that IMS solutions are aligned with business goals, operational requirements, and regulatory standards. Oversee the integration of IMS with existing core network components, including voice and messaging services. Troubleshoot and resolve technical issues related to IMS migration. Evaluate new technologies and network upgrades to support future growth and scalability. Conduct post-migration performance analysis and optimization. Qualifications: Proven experience in mobile core network architecture , specifically with IMS . Strong knowledge of mobile technologies including 4G , 5G , and Legacy technologies such as 2G and 3G . Experience in network migration and integration of new technologies into existing infrastructures. In-depth understanding of VoLTE , VoWiFi , and other IMS-based services. Strong analytical, problem-solving, and troubleshooting skills. Ability to design and execute complex migration strategies in large-scale network environments.

Security Operations Manager Location: North Yorkshire Job Type: Full-time This role will be part of a brand-new team dedicated to ensuring that our systems and data are protected from cyber threats and data breaches. You will be responsible for the ongoing management and continual improvement of our Managed Service Provider (MSP) SOC. What you'll be doing: Work with the MSP to implement and integrate security monitoring capabilities and toolsets across critical systems and environments, including new technology services. Maintain runbooks, escalation procedures, and consume available threat intelligence in collaboration with the MSP. Utilise detective controls to develop rules and alerts to drive security monitoring. Identify false positives from alerting and perform incident response, triage, incident analysis, and remediation tasks. Serve as the point of contact for the MSP, ensuring effective communication and reporting of all activities to relevant stakeholders. Liaise with internal IT teams and third parties to ensure comprehensive security coverage. Review MSP security capabilities to ensure appropriate monitoring and security controls across applications, infrastructure, and environments. Continuously identify potential threats or control weaknesses, proactively recommending mitigations. Collaborate across technical and business teams to identify and mitigate threats, and respond to security incidents. Manage Incident Response processes, conduct tabletop exercises, and oversee continual improvement plans. What we need from you: At least 3+ years of experience in a security operations environment, leading a SOC or working closely with an MSP SOC. Experience embedding and supporting critical operational cybersecurity processes and toolsets, including: Security Incident and Event Management Vulnerability and Threat Management Incident Management and Response Data Loss Prevention Ability to prioritize in a fast-moving, high-pressure, constantly changing environment with a strong sense of urgency. Ability to plan, prioritise, and produce effective reporting. Information Technology background, including knowledge of networking, application security, and general IT delivery best practices (eg, ITIL). Demonstrable working knowledge of security domains, auditing standards, and frameworks including ISO 27001, Cyber Essentials, etc. Experience working with cybersecurity partners and vendors to maximise return on investment. Expertise in industry best practices and prevailing technologies, including Azure, O365, Windows OS Security. An industry-recognised professional security certification (CISSP, CEH, GCIA, CISM, etc.). If you're interested in joining an exciting new team, please apply now!

Contract Manager | Medical Equipment Services | Peterborough Are you an experienced Operations Manager, Contract Manager or Medical Engineering Manager with a strong background in medical equipment management ? This is a fantastic opportunity to take on a leadership role within a busy NHS hospital while being employed by a leading Managed Equipment Service (MES) provider . You'll play a key role in ensuring the efficient delivery of medical equipment services, contract management, and compliance. The Role You will take responsibility for the management and maintenance of medical equipment within a major NHS hospital, ensuring compliance, service excellence, and contract performance . You will be the key contact for stakeholders, providing technical leadership and ensuring that all KPIs are met. Your role will include: ? Overseeing the delivery of maintenance & service operations ? Managing budgets and optimising purchasing efficiency ? Leading incident investigations and liaising with regulatory bodies ? Producing performance reports and ensuring service improvements ? Working closely with NHS partners, senior clinical staff, and contractors ? Occasionally attending site on weekends for emergency issues What's on Offer? Competitive salary Private healthcare & pension (3% employee, 5% employer) 25 days annual leave + bank holidays (increasing over time) PerkBox & NHS discounts Salary sacrifice scheme for electric cars Flexible working hours: Monday-Friday, 8:30 am - 5:00 pm (with some flexibility) 1 day per week potential WFH flexibility About You ? Strong background in medical equipment management (10+ years ideal) ? Knowledge of MHRA regulations, clinical workflows, and compliance ? Experience in contract management and service delivery ? Excellent leadership, communication, and problem-solving skills ? Relevant qualifications (HNC/D or higher in a relevant field) This is an exciting opportunity to lead medical equipment services within a high-impact healthcare setting, working closely with NHS teams while being part of an established Managed Equipment Service provider. If you're looking for a role that offers stability, professional growth, and excellent benefits , we'd love to hear from you. Apply now to learn more!

Role: Data Engineering Manager Salary: £65,000- £70,000 per annum Location: Leeds (One day on site). VIQU have partnered with a leading supply chain organisation who are looking to expand their data teams. The Data Engineering Manager will manage a team of eight to help with an on-going digital transformation. The ideal candidate will come from a technical background but has recently worked in a managerial role focused on mentoring, coaching, reviewing code, and standard setting. The role will focus on the development of the clients Databricks platform (AWS is preferred but open to Azure experience also), utilising Python and SQL, contribute to CI/CD pipelines, strategy development, cost optimisation and data governance frameworks. Job duties of the Data Engineering Manager: Manage a team of eight engineers, helping to mentor and coach the team. Manage the adoption of automated CI/CD pipelines. Implement a new delivery roadmap. Contribute to the development of a new Databricks system in AWS (AWS experience is preferred but they are open to managers with Azure experience). Cost optimisation. Establish data governance frameworks for secure handling of delivery information. Requirements of the Data Engineering Manager: 6+ years experience in a hands on data engineer role, with over a years recent experience in a managerial role, coaching similar sized teams. Deep knowledge of the Databricks platform. Hands on Python development experience. SQL optimisation. Experience with large scale data pipeline optimisation. Experience with Streaming and Batch Spark workloads. Strong people management skills. Role: Data Engineering Manager Salary: £65,000- £70,000 per annum Location: Leeds (One day on site). To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack McManus. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

Senior Hardware Engineer Southampton Paying up to £55p/h (Inside IR35) Responsibilities : Requirements capture and generating design specifications Electronics schematic design, layout, and simulation Validation of designs against requirements Definition of test parameters Designing with video bandwidth op-amps for low noise applications Integration and validation at system level Preparation of technical documentation and reports Undertaking component selection and de-rating analysis Adherence to company governance and quality processes Experience required: Hold a Degree in Electronics Engineering (or equivalent) Management of electronics design projects to achieve requirements within cost and time Use of Schematic Capture tools (Mentor Graphics, Proteus or equivalent) Knowledge of device drivers and communication protocols (eg I2C, SPI, USB, Camera Link). Experience of hardware design using FPGA components Experience of working with Analogue to Digital converters Ability to communicate technical information within the company Demonstrate evidence of good organisation, planning, cost control and execution of work Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Customer Solutions Design Specialist For this role candidates are required three days onsite in Bristol. About this role As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. You will Independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects. You'll have the following responsibilities Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manage and recommend on the technical direction and helps determine the optimum solution design for customers. Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. Drive the improvement of design and delivery capabilities for end-to-end technical solutions. Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertake customer migration planning and implementation. Coordinate impact assessments and design documentation updates. Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience Hold UKSV SC or Developed Vetting clearance. Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge. Experienced in working within highly sensitive (T3) HM Government departments or agencies environments. Preferably working knowledge and experience in HMG MoD compliance and security policies. Self-starter who can work independently with minimal support and guidance.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Firm is currently seeking a Senior Cloud Hosting Services Engineer with strong Azure experience. Candidate will be the IT Infrastructure team's cloud SME. Candidate will demonstrate their knowledge and hands-on experience with Azure cloud tools/technologies The Sr. Cloud Engineer reports to the Manager of Infrastructure Services. The ideal candidate will have extensive experience with Microsoft Azure, including PaaS and IaaS, and a strong understanding of Azure security best practices. Proficiency in creating and managing ARM and Bicep templates and supporting DevOps teams is essential. This role will involve designing, implementing, and maintaining cloud-based solutions to meet our business needs. Responsibilities: Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Microsoft Azure. Develop and maintain Infrastructure as Code (IaC) using ARM and Bicep templates. Develop skill set across three domains (Infrastructure, Containers, and Networking) to better support the client. Ensure adherence to Azure security best practices and compliance requirements. Collaborate with DevOps teams to support CI/CD pipelines and automation processes. Monitor and optimize cloud resources for performance, cost, and scalability. Troubleshoot and resolve issues related to cloud infrastructure and services. Implement and manage Azure PaaS and IaaS solution, including on-premises server, storage, and database systems, among others. Independently and collaboratively lead client engagement workstreams focused on project, improvement, optimization, and transformation of processes. Communicate effectively and appropriately with both technical and non-technical audiences. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 8+ years professional experience with multiple cloud platforms and technologies, including PaaS and IaaS. Ability to provide technical guidance and support to DevOps teams. Extensive experience with ARM/Bicep templates and Azure security best practices. Experience with distributed computing, complex architecture design, leading large-scale projects, and mentoring junior team members. Familiarity with managed Kubernetes services like Azure Kubernetes Service (AKS) and Azure Container Apps. Skilled in creating and managing Azure hub and spoke networks, using Network Virtual Appliances (NVAs), Route Tables (UDRs), applying Network Security Groups (NSGs), and ExpressRoute circuits. Proven experience with the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework. Managing Infrastructure as Code (IaC) templates through Azure DevOps (or similar toolset), including use of Git, work items, branching, pull requests, and pipelines. Experience with monitoring, optimizing cloud resources, and creating custom Azure Policies. Preferred Qualifications: Master's degree in Computer Science, Engineering, or a related field. Experience in AI/Data-related project support with DevOps teams. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management (IAM) solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources. Familiarity with other Infrastructure as Code (IaC) tools such as Terraform or Ansible. Other public cloud experience (AWS, Google, etc.). Azure VMware Solution (AVS) experience.

Network Engineering Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree Advanced knowledge of routing protocols, switching, Firewalls (BGP, MPLS, ISIS) 4+ years' experience hands on support and troubleshooting of networks 2+ years' experience with design and implementation of moderate/complex networks 2+ years' experience successfully managing/leading technical teams. Experience delivering Infrastructure as code, using and integrating DEVOPS tooling (Ansible, Terraform, Jenkins, Python or Github). Experience building cloud infrastructure in AWS Responsibilities Oversee management of team members from HR, mentoring and career development. Design, implement, oversee and support services for customers and partners. Ensure compliance with Network, IT, Security and Governance standards (NIST-CSF, COBIT) Enhance network performance and availability. Document, research, publish, maintain company policies and procedures. Collaborate with project teams to improve network deployments and operations. Work with management and partners to refine processes and reduce inefficiencies.

Our rapidly expanding Defence client is currently in the market for a Systems Engineer to support a variety of UK-based customers with the next generation of Voice Communication solutions within the Defence and national Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

A rapidly expanding Defence client of ours is currently in the market for a Systems Engineer to support a variety of UK based customers with the next generation of Voice Communication solutions within the Defence & National Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Job Title: Technology Support Manager (macOS) Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Salary: Circa £47,000 - £49,000 per annum Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. . What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. .*Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.