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*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Firm is currently seeking a Senior Cloud Hosting Services Engineer with strong Azure experience. Candidate will be the IT Infrastructure team's cloud SME. Candidate will demonstrate their knowledge and hands-on experience with Azure cloud tools/technologies The Sr. Cloud Engineer reports to the Manager of Infrastructure Services. The ideal candidate will have extensive experience with Microsoft Azure, including PaaS and IaaS, and a strong understanding of Azure security best practices. Proficiency in creating and managing ARM and Bicep templates and supporting DevOps teams is essential. This role will involve designing, implementing, and maintaining cloud-based solutions to meet our business needs. Responsibilities: Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Microsoft Azure. Develop and maintain Infrastructure as Code (IaC) using ARM and Bicep templates. Develop skill set across three domains (Infrastructure, Containers, and Networking) to better support the client. Ensure adherence to Azure security best practices and compliance requirements. Collaborate with DevOps teams to support CI/CD pipelines and automation processes. Monitor and optimize cloud resources for performance, cost, and scalability. Troubleshoot and resolve issues related to cloud infrastructure and services. Implement and manage Azure PaaS and IaaS solution, including on-premises server, storage, and database systems, among others. Independently and collaboratively lead client engagement workstreams focused on project, improvement, optimization, and transformation of processes. Communicate effectively and appropriately with both technical and non-technical audiences. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 8+ years professional experience with multiple cloud platforms and technologies, including PaaS and IaaS. Ability to provide technical guidance and support to DevOps teams. Extensive experience with ARM/Bicep templates and Azure security best practices. Experience with distributed computing, complex architecture design, leading large-scale projects, and mentoring junior team members. Familiarity with managed Kubernetes services like Azure Kubernetes Service (AKS) and Azure Container Apps. Skilled in creating and managing Azure hub and spoke networks, using Network Virtual Appliances (NVAs), Route Tables (UDRs), applying Network Security Groups (NSGs), and ExpressRoute circuits. Proven experience with the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework. Managing Infrastructure as Code (IaC) templates through Azure DevOps (or similar toolset), including use of Git, work items, branching, pull requests, and pipelines. Experience with monitoring, optimizing cloud resources, and creating custom Azure Policies. Preferred Qualifications: Master's degree in Computer Science, Engineering, or a related field. Experience in AI/Data-related project support with DevOps teams. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management (IAM) solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources. Familiarity with other Infrastructure as Code (IaC) tools such as Terraform or Ansible. Other public cloud experience (AWS, Google, etc.). Azure VMware Solution (AVS) experience.

We're seeking a dynamic, forward- thinking? User Researcher with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. Mercator User Researchers work as part of multidisciplinary agile scrum teams to deliver high-quality digital services that meet the Government's Digital by Default Service Standard. You will lead the formal usability testing process for digital services - developing user recruitment briefs, test moderation, analysis and report writing. You will work closely with Designers, Business Analysts and Software Developers to turn user data into actionable user stories that influence product/service direction and prototype development. As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements