3 joburi disponibile

Job Title: IT Support Manager (macOS) - 1st Line Support Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Rate: Circa £350/Day Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Firm is currently seeking a Senior Cloud Hosting Services Engineer with strong Azure experience. Candidate will be the IT Infrastructure team's cloud SME. Candidate will demonstrate their knowledge and hands-on experience with Azure cloud tools/technologies The Sr. Cloud Engineer reports to the Manager of Infrastructure Services. The ideal candidate will have extensive experience with Microsoft Azure, including PaaS and IaaS, and a strong understanding of Azure security best practices. Proficiency in creating and managing ARM and Bicep templates and supporting DevOps teams is essential. This role will involve designing, implementing, and maintaining cloud-based solutions to meet our business needs. Responsibilities: Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Microsoft Azure. Develop and maintain Infrastructure as Code (IaC) using ARM and Bicep templates. Develop skill set across three domains (Infrastructure, Containers, and Networking) to better support the client. Ensure adherence to Azure security best practices and compliance requirements. Collaborate with DevOps teams to support CI/CD pipelines and automation processes. Monitor and optimize cloud resources for performance, cost, and scalability. Troubleshoot and resolve issues related to cloud infrastructure and services. Implement and manage Azure PaaS and IaaS solution, including on-premises server, storage, and database systems, among others. Independently and collaboratively lead client engagement workstreams focused on project, improvement, optimization, and transformation of processes. Communicate effectively and appropriately with both technical and non-technical audiences. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 8+ years professional experience with multiple cloud platforms and technologies, including PaaS and IaaS. Ability to provide technical guidance and support to DevOps teams. Extensive experience with ARM/Bicep templates and Azure security best practices. Experience with distributed computing, complex architecture design, leading large-scale projects, and mentoring junior team members. Familiarity with managed Kubernetes services like Azure Kubernetes Service (AKS) and Azure Container Apps. Skilled in creating and managing Azure hub and spoke networks, using Network Virtual Appliances (NVAs), Route Tables (UDRs), applying Network Security Groups (NSGs), and ExpressRoute circuits. Proven experience with the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework. Managing Infrastructure as Code (IaC) templates through Azure DevOps (or similar toolset), including use of Git, work items, branching, pull requests, and pipelines. Experience with monitoring, optimizing cloud resources, and creating custom Azure Policies. Preferred Qualifications: Master's degree in Computer Science, Engineering, or a related field. Experience in AI/Data-related project support with DevOps teams. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management (IAM) solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources. Familiarity with other Infrastructure as Code (IaC) tools such as Terraform or Ansible. Other public cloud experience (AWS, Google, etc.). Azure VMware Solution (AVS) experience.

Job Title: Technology Support Manager (macOS) Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Salary: Circa £47,000 - £49,000 per annum Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. . What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. .*Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.