IT Technician Calne, Wiltshire Enhanced DBS (must be able to obtain) Up to £25,000 per year (please note this role is on a banding which will be discussed on initial call) 28 days holiday plus bank holidays, Government Pension (17.5%), Healthcare, etc. Skills and Experience: Experience of providing IT Desirable support within an educational, corporate or charity setting Relevant A Level, NVQ or Apprenticeship within IT people management experience Experienced with maintaining and repairing endpoint hardware Experience with maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016 Experience with Office 365, Azure AD and other cloud services System administration experience -Mainly with windows Good understanding of basic networking principles Respond to and complete tasks as allocated via the IT helpdesk Support and the day-to-day operations of my clients group Ensure the effective maintenance and management of IT hardware, software and processes Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance Ensure IT asset management is kept up to date with in-life changes Driving license is essential The Opportunity: My client working within the education sector are currently looking for an IT Technician to cover Dorset/South Wiltshire where you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective. You will be required to communicate with both literate and non IT literate users, with my client looking for candidates who have ideally worked on a Service Desk previously in a fast-paced environment. You must hold a full driving license as you will be required to travel to other sites from time to time. Please call John Noonan here at ISR to learn more
05/07/2024
Full time
IT Technician Calne, Wiltshire Enhanced DBS (must be able to obtain) Up to £25,000 per year (please note this role is on a banding which will be discussed on initial call) 28 days holiday plus bank holidays, Government Pension (17.5%), Healthcare, etc. Skills and Experience: Experience of providing IT Desirable support within an educational, corporate or charity setting Relevant A Level, NVQ or Apprenticeship within IT people management experience Experienced with maintaining and repairing endpoint hardware Experience with maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016 Experience with Office 365, Azure AD and other cloud services System administration experience -Mainly with windows Good understanding of basic networking principles Respond to and complete tasks as allocated via the IT helpdesk Support and the day-to-day operations of my clients group Ensure the effective maintenance and management of IT hardware, software and processes Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance Ensure IT asset management is kept up to date with in-life changes Driving license is essential The Opportunity: My client working within the education sector are currently looking for an IT Technician to cover Dorset/South Wiltshire where you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective. You will be required to communicate with both literate and non IT literate users, with my client looking for candidates who have ideally worked on a Service Desk previously in a fast-paced environment. You must hold a full driving license as you will be required to travel to other sites from time to time. Please call John Noonan here at ISR to learn more
IT Technician Salisbury, Wiltshire Enhanced DBS (must be able to obtain) Up to £25,000 per year (please note this role is on a banding which will be discussed on initial call) 28 days holiday plus bank holidays, Government Pension (17.5%), Healthcare, etc. Skills and Experience: Experience of providing IT Desirable support within an educational, corporate or charity setting Relevant A Level, NVQ or Apprenticeship within IT people management experience Experienced with maintaining and repairing endpoint hardware Experience with maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016 Experience with Office 365, Azure AD and other cloud services System administration experience -Mainly with windows Good understanding of basic networking principles Respond to and complete tasks as allocated via the IT helpdesk Support and the day-to-day operations of my clients group Ensure the effective maintenance and management of IT hardware, software and processes Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance Ensure IT asset management is kept up to date with in-life changes Driving license is essential The Opportunity: My client working within the education sector are currently looking for an IT Technician to cover Gloucestershire/North Wiltshire where you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective. You will be required to communicate with both literate and non IT literate users, with my client looking for candidates who have ideally worked on a Service Desk previously in a fast-paced environment. You must hold a full driving license as you will be required to travel to other sites from time to time. Please call John Noonan here at ISR to learn more?
05/07/2024
Full time
IT Technician Salisbury, Wiltshire Enhanced DBS (must be able to obtain) Up to £25,000 per year (please note this role is on a banding which will be discussed on initial call) 28 days holiday plus bank holidays, Government Pension (17.5%), Healthcare, etc. Skills and Experience: Experience of providing IT Desirable support within an educational, corporate or charity setting Relevant A Level, NVQ or Apprenticeship within IT people management experience Experienced with maintaining and repairing endpoint hardware Experience with maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016 Experience with Office 365, Azure AD and other cloud services System administration experience -Mainly with windows Good understanding of basic networking principles Respond to and complete tasks as allocated via the IT helpdesk Support and the day-to-day operations of my clients group Ensure the effective maintenance and management of IT hardware, software and processes Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance Ensure IT asset management is kept up to date with in-life changes Driving license is essential The Opportunity: My client working within the education sector are currently looking for an IT Technician to cover Gloucestershire/North Wiltshire where you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective. You will be required to communicate with both literate and non IT literate users, with my client looking for candidates who have ideally worked on a Service Desk previously in a fast-paced environment. You must hold a full driving license as you will be required to travel to other sites from time to time. Please call John Noonan here at ISR to learn more?
As a 3rd Line Infrastructure Technician joining the team, you will be providing first-class service to colleagues needing IT support and in the delivery of IT projects. Responsibilities: 3rd line responsibility for the day-to-day end user IT support needs of the company Serve as the first point of escalation for 2nd Line technicians Offer software/hardware support and technical expertise across a broad range of technologies Carry out in-depth investigation of problems and identify root causes Log all user interaction within helpdesk software and follow help desk and ticket handling procedures Responsible for responding to any unassigned urgent tickets when 1st/2nd line technicians are unavailable Stay current with business application and system information, changes and updates You will have a good level of experience working with: Windows Server Service desk management software, ideally Jira Active Directory, Group Policy, DHCP, DNS, WDS, WSUS Virtualisation (Hyper-V and Azure) Microsoft 365 and Teams Sharepoint Azure Azure AD/Entra ID Intune device management PowerShell Endpoint Anti-virus Web Proxy management Aruba Switch management Level 3 routing and Firewalls MS SQL, including writing/de-construction of T-SQL queries Telephony systems, especially Ring Central/NICE inContact Ready to shape the future of tech? Then take the first step and apply today! Email me on (see below) to learn more
03/07/2024
Full time
As a 3rd Line Infrastructure Technician joining the team, you will be providing first-class service to colleagues needing IT support and in the delivery of IT projects. Responsibilities: 3rd line responsibility for the day-to-day end user IT support needs of the company Serve as the first point of escalation for 2nd Line technicians Offer software/hardware support and technical expertise across a broad range of technologies Carry out in-depth investigation of problems and identify root causes Log all user interaction within helpdesk software and follow help desk and ticket handling procedures Responsible for responding to any unassigned urgent tickets when 1st/2nd line technicians are unavailable Stay current with business application and system information, changes and updates You will have a good level of experience working with: Windows Server Service desk management software, ideally Jira Active Directory, Group Policy, DHCP, DNS, WDS, WSUS Virtualisation (Hyper-V and Azure) Microsoft 365 and Teams Sharepoint Azure Azure AD/Entra ID Intune device management PowerShell Endpoint Anti-virus Web Proxy management Aruba Switch management Level 3 routing and Firewalls MS SQL, including writing/de-construction of T-SQL queries Telephony systems, especially Ring Central/NICE inContact Ready to shape the future of tech? Then take the first step and apply today! Email me on (see below) to learn more
Senior IT Technician (12-month Contract) Our client is looking for a Senior IT Technician to join the team on a 12-month contract, with the possibility of later extension. This role is based in Hampshire and will be inside IR35. About the Role As a Senior IT Technician, you will be responsible for the following duties: Assist Senior Leaders, Teachers, Administrative Staff, and Students. You will meet or exceed expectations by promptly and efficiently resolving incidents, answering questions, and processing change requests, or by escalating issues to senior team members when necessary. We manage the equipment inventory, maintain audio/visual equipment like classroom projectors, speakers, and interactive panels, and collaborate with suppliers to submit warranty claims, among other tasks. You will be involved in all these activities. You will work on various projects, including installing new hardware or software, maintaining Firewall policies to ensure security and a safe browsing environment for users, and managing the school's network build image for desktops and laptops. About You To be successful in this role, the Senior IT Technician will need knowledge/experience in the following areas: 5 GCSEs Grade 5 to 9 including English and Maths or equivalent. Troubleshooting Windows 10, Windows Server and Microsoft Office. (Desirable) - Level 3 Apprenticeship in IT Support (or equivalent), or Microsoft Certification(s). Fault finding and diagnostic skills. Organisational and administrative skills. Ability to work within a team. Interest and enthusiasm for working in IT. A desire for continuous improvement. If you believe you would be a good fit for this role, please submit your application using your most up to date CV and any relevant experience included. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.
03/07/2024
Project-based
Senior IT Technician (12-month Contract) Our client is looking for a Senior IT Technician to join the team on a 12-month contract, with the possibility of later extension. This role is based in Hampshire and will be inside IR35. About the Role As a Senior IT Technician, you will be responsible for the following duties: Assist Senior Leaders, Teachers, Administrative Staff, and Students. You will meet or exceed expectations by promptly and efficiently resolving incidents, answering questions, and processing change requests, or by escalating issues to senior team members when necessary. We manage the equipment inventory, maintain audio/visual equipment like classroom projectors, speakers, and interactive panels, and collaborate with suppliers to submit warranty claims, among other tasks. You will be involved in all these activities. You will work on various projects, including installing new hardware or software, maintaining Firewall policies to ensure security and a safe browsing environment for users, and managing the school's network build image for desktops and laptops. About You To be successful in this role, the Senior IT Technician will need knowledge/experience in the following areas: 5 GCSEs Grade 5 to 9 including English and Maths or equivalent. Troubleshooting Windows 10, Windows Server and Microsoft Office. (Desirable) - Level 3 Apprenticeship in IT Support (or equivalent), or Microsoft Certification(s). Fault finding and diagnostic skills. Organisational and administrative skills. Ability to work within a team. Interest and enthusiasm for working in IT. A desire for continuous improvement. If you believe you would be a good fit for this role, please submit your application using your most up to date CV and any relevant experience included. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.