IT Support Technician Hull (East Yorkshire) Permanent £25,000 + Benefits IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). Start ideally Summer 2024. A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/Visual equipment. Wireless networking, troubleshooting, image build, deploy tools, Microsoft and Apple devices, Microsoft Windows, O365 and Google Workspace. Strong customer-facing skills. Must be able to engage positively with client to ensure that technology delivers for the School. Soft skills: proactive, organised, workload prioritisation, approachable, professional and problem solver. DBS certificate (Enhanced Disclosure) and Schools/Education sector experience are preferred but not essential. Salary/Benefits: to £25,000 Base (DOE) + 25 days holiday (plus BHs) + Medical Healthcare + Life Assurance + Group Personal Pension Plan + More!
26/06/2024
Full time
IT Support Technician Hull (East Yorkshire) Permanent £25,000 + Benefits IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). Start ideally Summer 2024. A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/Visual equipment. Wireless networking, troubleshooting, image build, deploy tools, Microsoft and Apple devices, Microsoft Windows, O365 and Google Workspace. Strong customer-facing skills. Must be able to engage positively with client to ensure that technology delivers for the School. Soft skills: proactive, organised, workload prioritisation, approachable, professional and problem solver. DBS certificate (Enhanced Disclosure) and Schools/Education sector experience are preferred but not essential. Salary/Benefits: to £25,000 Base (DOE) + 25 days holiday (plus BHs) + Medical Healthcare + Life Assurance + Group Personal Pension Plan + More!
Einsatzbereich: 2nd Level Support Supportaufgaben im Onsite Support an der Kundenlokation im Bereich Windows Client, iOS sowie Netzwerk & Telekommunikation Durchführung von IT Supportarbeiten anhand der übermittelten B/F, IMAC und H+E Tickets sowie individueller Projektaufträge Rollout Must-Have Skills: mindestens 1 Jahr Berufserfahrung im Onsite Support Kenntnisse in aktuellen Windows Betriebssystemen Kenntnisse in aktuellen Standard-Applikationen (Office-Produkte, Adobe, etc.) Englischkenntnisse (B1 Level) in Wort und Schrift
26/06/2024
Einsatzbereich: 2nd Level Support Supportaufgaben im Onsite Support an der Kundenlokation im Bereich Windows Client, iOS sowie Netzwerk & Telekommunikation Durchführung von IT Supportarbeiten anhand der übermittelten B/F, IMAC und H+E Tickets sowie individueller Projektaufträge Rollout Must-Have Skills: mindestens 1 Jahr Berufserfahrung im Onsite Support Kenntnisse in aktuellen Windows Betriebssystemen Kenntnisse in aktuellen Standard-Applikationen (Office-Produkte, Adobe, etc.) Englischkenntnisse (B1 Level) in Wort und Schrift
IT Infrastructure Technician Key benefits include: Attractive salary based on experience Annual bonus Pension matched to 7.5% Earn an extra day off per month with time in lieu Free onsite gym 25 days holiday Free parking/electric charging Based onsite Redhill Opportunity for an IT Infrastructure Technician with a successful, growing organization with headquarters based in Redhill, Surrey. In this role, you will provide IT infrastructure support to the organization, its client projects and its staff. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) and nominated customer gateways, Servers and laptops. Please note you must be eligible for and happy to undergo UK Security Clearance (SC/DV) if you don't already hold it. Key Responsibilities will include: Build laptops, PC's according to internal & customer specifications and inline with company security policies and accreditation standards, including the creation of standardised build images. Ensure smooth running and patching of the desktop environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce Manage and support onsite A/V equipment including Video Conferencing, Projectors etc. Follow departmental change control process and procedures. Adhere to organization cyber security policies. Assist with the administration of nominated customer IT equipment and networks. Be part of the support team for user fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within Service Desk. Work with external suppliers where support cannot be done in house to assist IT with problem resolution. Be part of the 24/7 on call IT rota responding to emergencies as required including remote access or site visits for NSSLGlobal corporate network and users as well as nominated customer networks. Support the IT Infrastructure Engineers as required in providing: Support the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) Support the IT Security Infrastructure as required, including Antivirus, Update/Patch management, Web Filtering Support the Telephony equipment and Servers, installation of telephones onto desks. Support the remote working environment including VPN's and RDP. Key skills and experience required: Mandatory HND/Degree or equivalent in Computer Science or related discipline OR at least 5 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Broad range of technical skills is required in terms of diverse IT hardware and business applications. Sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT Security (anti-virus, hard drive encryption, authentication) Experience of Microsoft Exchange and Email services such as spam filtering and cloud continuity/messaging services. Previous experience covering 1st/2nd line support roles. Must be able to achieve Security Clearance (SC/DV). Desirable Sound technical knowledge of Windows Group Policies and Active Directory would be highly advantageous. Sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam Sound technical knowledge of Virtual Environments (VMware) Experience of administering and supporting Mitel phone system. Relevant Microsoft qualifications. Experience of administering/supporting Blackberry UEM and mobile device management (MDM).
26/06/2024
Full time
IT Infrastructure Technician Key benefits include: Attractive salary based on experience Annual bonus Pension matched to 7.5% Earn an extra day off per month with time in lieu Free onsite gym 25 days holiday Free parking/electric charging Based onsite Redhill Opportunity for an IT Infrastructure Technician with a successful, growing organization with headquarters based in Redhill, Surrey. In this role, you will provide IT infrastructure support to the organization, its client projects and its staff. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) and nominated customer gateways, Servers and laptops. Please note you must be eligible for and happy to undergo UK Security Clearance (SC/DV) if you don't already hold it. Key Responsibilities will include: Build laptops, PC's according to internal & customer specifications and inline with company security policies and accreditation standards, including the creation of standardised build images. Ensure smooth running and patching of the desktop environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce Manage and support onsite A/V equipment including Video Conferencing, Projectors etc. Follow departmental change control process and procedures. Adhere to organization cyber security policies. Assist with the administration of nominated customer IT equipment and networks. Be part of the support team for user fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within Service Desk. Work with external suppliers where support cannot be done in house to assist IT with problem resolution. Be part of the 24/7 on call IT rota responding to emergencies as required including remote access or site visits for NSSLGlobal corporate network and users as well as nominated customer networks. Support the IT Infrastructure Engineers as required in providing: Support the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) Support the IT Security Infrastructure as required, including Antivirus, Update/Patch management, Web Filtering Support the Telephony equipment and Servers, installation of telephones onto desks. Support the remote working environment including VPN's and RDP. Key skills and experience required: Mandatory HND/Degree or equivalent in Computer Science or related discipline OR at least 5 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Broad range of technical skills is required in terms of diverse IT hardware and business applications. Sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT Security (anti-virus, hard drive encryption, authentication) Experience of Microsoft Exchange and Email services such as spam filtering and cloud continuity/messaging services. Previous experience covering 1st/2nd line support roles. Must be able to achieve Security Clearance (SC/DV). Desirable Sound technical knowledge of Windows Group Policies and Active Directory would be highly advantageous. Sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam Sound technical knowledge of Virtual Environments (VMware) Experience of administering and supporting Mitel phone system. Relevant Microsoft qualifications. Experience of administering/supporting Blackberry UEM and mobile device management (MDM).
AV Support Engineer (SC Cleared) - £200 per day via Umbrella - 6 months - Preston/Blackpool area We are seeking an efficient SC Cleared AV Site Support Engineer who will collaborate with the existing AV team on conferences and events, setting up and removing audio-visual equipment. As an AV Support Engineer , you will: Support the existing service, installation, and conference teams Set up and dismantle audio-visual equipment for on-site meetings Conduct meeting room checks to ensure all equipment functions correctly Troubleshoot and resolve AV/VC problems Report and maintain conference equipment Work in a team of two with the current on-site conference technician As a successful AV Support Engineer , you have: SC Clearance active Ability to work under pressure Strong AV/events background Willingness to work overtime, including early mornings and evenings Valid driving license Excellent communication skills, able to interact with all levels from C-Suite down Smart appearance necessary for some events The AV Support Engineer role has an immediate start role with a good chance of extension, to apply please send a copy of your most up to date CV to be considered. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
25/06/2024
Project-based
AV Support Engineer (SC Cleared) - £200 per day via Umbrella - 6 months - Preston/Blackpool area We are seeking an efficient SC Cleared AV Site Support Engineer who will collaborate with the existing AV team on conferences and events, setting up and removing audio-visual equipment. As an AV Support Engineer , you will: Support the existing service, installation, and conference teams Set up and dismantle audio-visual equipment for on-site meetings Conduct meeting room checks to ensure all equipment functions correctly Troubleshoot and resolve AV/VC problems Report and maintain conference equipment Work in a team of two with the current on-site conference technician As a successful AV Support Engineer , you have: SC Clearance active Ability to work under pressure Strong AV/events background Willingness to work overtime, including early mornings and evenings Valid driving license Excellent communication skills, able to interact with all levels from C-Suite down Smart appearance necessary for some events The AV Support Engineer role has an immediate start role with a good chance of extension, to apply please send a copy of your most up to date CV to be considered. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
Engineering Laboratory Technician As a Lab Technician, you will work in our Test Laboratory which is located at our UK manufacturing plant in Parham, Suffolk. You will support the Research and Development team, working alongside the Product Designers, Application Engineers and Quality team, taking responsibility and ownership for the care and maintenance of the equipment in the test lab, as well as maintaining a clean and tidy work environment, preparing samples for mechanical and environmental testing, undertaking the tests and recording the results. To periodically audit and inspect the performance and attributes of finished products, both made by the client and competing products. The role will report to the Director of Research and Development. Key benefits include: Salary to C. £32,000 discretionary bonus scheme 25 days holiday (plus bank holidays). generous pension scheme & life assurance chance to take up other benefits including Health Insurance, cycle to work scheme, an employee assistance program, paid time off for volunteer work, plus many others. You will make an impact in the following way: You will be planning, setting up and undertaking controlled tests and trials in accordance with internal and international standards. As well as development and management of test procedures and standards. To ensure that all tests and trials are recorded and reported accurately by documenting and presenting results and conclusions of all trials and experience to cross-functional teams across the business. Provide technical support on New Product Development projects. Manage or liaise with 3rd party test houses during outsourced testing. To carry out investigations in a methodical and controlled manner using root-cause investigation into quality issues. Including workmanship, assembly methods, mechanical design and non-conforming material. Writing comprehensive reports on findings to support the R&D team What you will bring: Experience of working in a manufacturing industry for +3 years is an advantage Some physics as a minimum, to understand energy/force/mechanical/environmental aspects of testing. Experience following set processes and procedures and ability to produce reports and collate information/data. Experience with plastics/polymers etc ideally sought Experience working in a Test Lab environment within a team English, Mathematics and Sciences GCSEs or equivalent, Preferably HNC or BEng Degree in a related discipline. Let's Write the Next 100 Years Together. Join a global community striving to improve connectivity and security. We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, parental leave benefits, paid leave for volunteer work in your community, multiple and frequent training opportunities, professional talent management and succession planning, corporate health and well-being initiatives and a work culture which includes a commitment to diversity, equity, inclusion and sustainability.
25/06/2024
Full time
Engineering Laboratory Technician As a Lab Technician, you will work in our Test Laboratory which is located at our UK manufacturing plant in Parham, Suffolk. You will support the Research and Development team, working alongside the Product Designers, Application Engineers and Quality team, taking responsibility and ownership for the care and maintenance of the equipment in the test lab, as well as maintaining a clean and tidy work environment, preparing samples for mechanical and environmental testing, undertaking the tests and recording the results. To periodically audit and inspect the performance and attributes of finished products, both made by the client and competing products. The role will report to the Director of Research and Development. Key benefits include: Salary to C. £32,000 discretionary bonus scheme 25 days holiday (plus bank holidays). generous pension scheme & life assurance chance to take up other benefits including Health Insurance, cycle to work scheme, an employee assistance program, paid time off for volunteer work, plus many others. You will make an impact in the following way: You will be planning, setting up and undertaking controlled tests and trials in accordance with internal and international standards. As well as development and management of test procedures and standards. To ensure that all tests and trials are recorded and reported accurately by documenting and presenting results and conclusions of all trials and experience to cross-functional teams across the business. Provide technical support on New Product Development projects. Manage or liaise with 3rd party test houses during outsourced testing. To carry out investigations in a methodical and controlled manner using root-cause investigation into quality issues. Including workmanship, assembly methods, mechanical design and non-conforming material. Writing comprehensive reports on findings to support the R&D team What you will bring: Experience of working in a manufacturing industry for +3 years is an advantage Some physics as a minimum, to understand energy/force/mechanical/environmental aspects of testing. Experience following set processes and procedures and ability to produce reports and collate information/data. Experience with plastics/polymers etc ideally sought Experience working in a Test Lab environment within a team English, Mathematics and Sciences GCSEs or equivalent, Preferably HNC or BEng Degree in a related discipline. Let's Write the Next 100 Years Together. Join a global community striving to improve connectivity and security. We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, parental leave benefits, paid leave for volunteer work in your community, multiple and frequent training opportunities, professional talent management and succession planning, corporate health and well-being initiatives and a work culture which includes a commitment to diversity, equity, inclusion and sustainability.
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
21/06/2024
Full time
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
2nd Line Support Engineer Based in Cornwall £25,000 - £27,000 per annum Must be eligible for High Level Security Clearance We are looking for a 2nd Line Support Technician to maintain service to our armed forces during training at our sites in the South West. Your role will involve resolving all delivery issues, providing solutions and fixes. You will be working on our Support Works ticketing system to record all aspects/issues and related fixes while ensuring disruption to service is kept to a minimum. Ideal candidates will have knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate Your experience Understanding of IT support and infrastructure, team working. As this is a training role a willingness to learn and progress current knowledge/skills is most important. Tasks to include: Assigned Service Desk Support Calls are responded to and completed within the timescales laid down in the SLA. To deploy images and software to workstations using Microsoft SCCM or current deployment applications. Research, develop, build, test and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Maintain the security of the network services in accordance with the Establishment's Security Operating Orders and current process documentation
20/06/2024
Full time
2nd Line Support Engineer Based in Cornwall £25,000 - £27,000 per annum Must be eligible for High Level Security Clearance We are looking for a 2nd Line Support Technician to maintain service to our armed forces during training at our sites in the South West. Your role will involve resolving all delivery issues, providing solutions and fixes. You will be working on our Support Works ticketing system to record all aspects/issues and related fixes while ensuring disruption to service is kept to a minimum. Ideal candidates will have knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate Your experience Understanding of IT support and infrastructure, team working. As this is a training role a willingness to learn and progress current knowledge/skills is most important. Tasks to include: Assigned Service Desk Support Calls are responded to and completed within the timescales laid down in the SLA. To deploy images and software to workstations using Microsoft SCCM or current deployment applications. Research, develop, build, test and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Maintain the security of the network services in accordance with the Establishment's Security Operating Orders and current process documentation