Summary: This position is expected to manage and/or support initiatives for continuous improvement in current and future CargoWise modules and projects as determined by the company. The successful candidate for this role will take ownership of the development and deployment of these projects, communicate on progress, and meet deadlines as decided by the company. This position is critical to the continued efficient use of our CargoWise operating system. Responsibilities: Help develop project plans for assigned projects Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project Support implementation of new features and training with roll out Handle multiple projects simultaneously, meeting deadlines Analyze project data & risk, report findings, and propose solutions Provide administrative support as needed Work on tight deadlines and changing priorities Ensure stakeholder views are managed toward the best solution Work independently and as part of a team CargoWise documentation Requirements: Minimum 2 years CargoWise Experience 2 years of SQL Back End/data base skills 2 years of workflows programming and debugging. 2 years of experience with creating and modifying documents within Cargowise. 2 years of experience of Air & Ocean Import/Export Preferred skills Excellent Communication & listening skills Planning & time management skills Deadline management Prioritization Intermediate proficiency in Microsoft Excel
28/09/2024
Full time
Summary: This position is expected to manage and/or support initiatives for continuous improvement in current and future CargoWise modules and projects as determined by the company. The successful candidate for this role will take ownership of the development and deployment of these projects, communicate on progress, and meet deadlines as decided by the company. This position is critical to the continued efficient use of our CargoWise operating system. Responsibilities: Help develop project plans for assigned projects Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project Support implementation of new features and training with roll out Handle multiple projects simultaneously, meeting deadlines Analyze project data & risk, report findings, and propose solutions Provide administrative support as needed Work on tight deadlines and changing priorities Ensure stakeholder views are managed toward the best solution Work independently and as part of a team CargoWise documentation Requirements: Minimum 2 years CargoWise Experience 2 years of SQL Back End/data base skills 2 years of workflows programming and debugging. 2 years of experience with creating and modifying documents within Cargowise. 2 years of experience of Air & Ocean Import/Export Preferred skills Excellent Communication & listening skills Planning & time management skills Deadline management Prioritization Intermediate proficiency in Microsoft Excel
Service Manager - Preston - 6 months - SC Cleared As a Service Manager within the Network Portfolio, the role holder is responsible for services from strategic suppliers and internally delivered towers. The Service Manager is the professional conscience ensuring that lines of services are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance. Holds a position of responsibility in delivery of the Product Management requirements within the business, relating to IT enabled opportunities, as well as representing the businesses best interests with the customer base and Systems globally Provides input to the service continuity planning process and implements resulting plans. Investigates operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. Is a specialist in the provision of the business IM&T strategy in relation to Product Management - ensuring through stakeholder management, the strategy aligns to the business needs and objectives. The role holder: Manages the full product life cycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved. Coordinates trials and product launches and supports communications and training. Anticipates changes in customer/user needs; adapts products, and creates product retirement and transitioning plans. Actively maintains recognised knowledge in one or more identifiable specialisms. Consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. Manages methods, tools, techniques; selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Develops and maintains procedures and documentation for databases. Identifies, evaluates and manages the adoption of appropriate database administration tools and processes, including automation. Contributes to the setting of standards for definition, security and integrity of database objects and ensures conformance to these standards. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on Network Service security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures. Produces models in support of business strategy. Has in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach and influences customers accordingly. Is capable of developing bespoke models for unusual contexts. Responsible for planning and co-ordinating team modelling activities and for ensuring the quality of their work. The Service Manager will ensure that Own knowledge and familiar with services and products under management. Ensure services are delivered in line with the agreed performance measures Provide input and challenge into monthly service reviews and internal reporting candence. Responsible for ensuring that service demand information flows between key stakeholders and that that service capacity is appropriate to meet the future demand. Responsible for the management of service risks ensuring that these are appropriately communicated to the Tower Manager ensure that mitigation actions are developed and implemented. Engage the SDM and BRM community to ensure that they have the required information to meet their customer's business needs. Have commercial awareness related of supplier agreements and service relationships Supporting the Tower Manager by active and purposeful obligations management reviews for the services you manage, in order to drive already agreed contract value for all IT Service Providers. Supplier Management Conduct formal monthly reviews with suppliers to review all aspects of Service performance Ensure accountability for the management and delivery of the contracted services. Conduct weekly reviews with suppliers on day-to-day activity Work with supplier to identify opportunities for CSI and cost reduction. Support EIT Commercial in monthly 'supplier scorecard' rating. Commercial awareness related to supplier agreements and service relationships Ensure that service definition documents for the managed services are maintained and current. Responsible for supporting customer and supplier escalations and complaints relative to the managed service to effective conclusion. The Service Manager is primarily concerned with maintaining the performance of the service, however attention should be given to both short term and long term planning, so that integration of future changes can be handled in accordance with _continuous delivery_ or _Agile_ principles: Strategy and Architecture Work with the EIT Service Technical Authority to provide input into the Annual Technology Plan and Annual Strategic Roadmaps for the service. Continual Service Improvement Identify Continual Service Improvement (CSI) items and record in the My IT toolset. Conduct regular CSI workshops with suppliers to address issues or progress significant CSI items. Transition Management Attend Operational Readiness Reviews (ORR's) to assess the maturity of project deliverables before they are released. Ensure the Transition Manager is aware of the context into which the deliverable is being deployed and that the Project Manager has provided sufficient evidence to demonstrate not only the contracted deliverables but also a business outcome which will enhance the service. The Service Manager is responsible for ensuring that the Service is delivered within the agreed budget, and that if any additional funding is required, that adequate provision is made in the Service Recovery Model through the Integrated Business Planning process. Ensure the Service is delivered in accordance with the budget set in the Integrated Business Plan (IBP), working closely with Cost Base Management and the 'Use It or Lose It' teams. Identify changes including cost saving opportunities or new expenditure and ensure the IBP is updated via the IBP Change Process. Request creation of Purchase Orders and support timely payment of supplier invoices. The Service Manager works closely with colleagues across a range of capabilities and disciplines within EIT; IT Service Operations Service Assurance Service Design and Transition Operational Readiness IT Strategy and Architecture Service Technical Authority Transformation and Programmes Project and Programme Management Integrated Business Operations Cost Base Recovery Software License Management Supplier Management IT Security Security Oversight
27/09/2024
Project-based
Service Manager - Preston - 6 months - SC Cleared As a Service Manager within the Network Portfolio, the role holder is responsible for services from strategic suppliers and internally delivered towers. The Service Manager is the professional conscience ensuring that lines of services are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance. Holds a position of responsibility in delivery of the Product Management requirements within the business, relating to IT enabled opportunities, as well as representing the businesses best interests with the customer base and Systems globally Provides input to the service continuity planning process and implements resulting plans. Investigates operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. Is a specialist in the provision of the business IM&T strategy in relation to Product Management - ensuring through stakeholder management, the strategy aligns to the business needs and objectives. The role holder: Manages the full product life cycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved. Coordinates trials and product launches and supports communications and training. Anticipates changes in customer/user needs; adapts products, and creates product retirement and transitioning plans. Actively maintains recognised knowledge in one or more identifiable specialisms. Consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. Manages methods, tools, techniques; selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Develops and maintains procedures and documentation for databases. Identifies, evaluates and manages the adoption of appropriate database administration tools and processes, including automation. Contributes to the setting of standards for definition, security and integrity of database objects and ensures conformance to these standards. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on Network Service security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures. Produces models in support of business strategy. Has in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach and influences customers accordingly. Is capable of developing bespoke models for unusual contexts. Responsible for planning and co-ordinating team modelling activities and for ensuring the quality of their work. The Service Manager will ensure that Own knowledge and familiar with services and products under management. Ensure services are delivered in line with the agreed performance measures Provide input and challenge into monthly service reviews and internal reporting candence. Responsible for ensuring that service demand information flows between key stakeholders and that that service capacity is appropriate to meet the future demand. Responsible for the management of service risks ensuring that these are appropriately communicated to the Tower Manager ensure that mitigation actions are developed and implemented. Engage the SDM and BRM community to ensure that they have the required information to meet their customer's business needs. Have commercial awareness related of supplier agreements and service relationships Supporting the Tower Manager by active and purposeful obligations management reviews for the services you manage, in order to drive already agreed contract value for all IT Service Providers. Supplier Management Conduct formal monthly reviews with suppliers to review all aspects of Service performance Ensure accountability for the management and delivery of the contracted services. Conduct weekly reviews with suppliers on day-to-day activity Work with supplier to identify opportunities for CSI and cost reduction. Support EIT Commercial in monthly 'supplier scorecard' rating. Commercial awareness related to supplier agreements and service relationships Ensure that service definition documents for the managed services are maintained and current. Responsible for supporting customer and supplier escalations and complaints relative to the managed service to effective conclusion. The Service Manager is primarily concerned with maintaining the performance of the service, however attention should be given to both short term and long term planning, so that integration of future changes can be handled in accordance with _continuous delivery_ or _Agile_ principles: Strategy and Architecture Work with the EIT Service Technical Authority to provide input into the Annual Technology Plan and Annual Strategic Roadmaps for the service. Continual Service Improvement Identify Continual Service Improvement (CSI) items and record in the My IT toolset. Conduct regular CSI workshops with suppliers to address issues or progress significant CSI items. Transition Management Attend Operational Readiness Reviews (ORR's) to assess the maturity of project deliverables before they are released. Ensure the Transition Manager is aware of the context into which the deliverable is being deployed and that the Project Manager has provided sufficient evidence to demonstrate not only the contracted deliverables but also a business outcome which will enhance the service. The Service Manager is responsible for ensuring that the Service is delivered within the agreed budget, and that if any additional funding is required, that adequate provision is made in the Service Recovery Model through the Integrated Business Planning process. Ensure the Service is delivered in accordance with the budget set in the Integrated Business Plan (IBP), working closely with Cost Base Management and the 'Use It or Lose It' teams. Identify changes including cost saving opportunities or new expenditure and ensure the IBP is updated via the IBP Change Process. Request creation of Purchase Orders and support timely payment of supplier invoices. The Service Manager works closely with colleagues across a range of capabilities and disciplines within EIT; IT Service Operations Service Assurance Service Design and Transition Operational Readiness IT Strategy and Architecture Service Technical Authority Transformation and Programmes Project and Programme Management Integrated Business Operations Cost Base Recovery Software License Management Supplier Management IT Security Security Oversight
Radio Access Network (RAN) Nokia Technical Subject Matter Expert (SME) - Automation Team Location: Basingstoke area 2 days a week and 3 days remote Rate: £595-625 per day inside IR35Rate: £595-625 per day inside IR35 Job Description: My key client, a telecoms giant, are seeking a highly skilled Radio Access Network (RAN) Nokia Technical Subject Matter Expert (SME) to join their automation team. The ideal candidate will have deep expertise in Nokia RAN platforms and equipment, along with a strong understanding of Network Automation, Orchestration, and Service Management. As a key player in the team, you will drive the design and architecture of automation solutions for our mobile network, ensuring optimal performance, efficiency, and scalability. Key Responsibilities: Technical Expertise: Serve as the primary technical authority on RAN-related topics, with a focus on Nokia RAN platforms and equipment for the Mobile Automation Team. Automation Design: Collaborate with the Mobile Automation team to architect, design, and implement RAN automation solutions to streamline network operations, including provisioning, fault management, and performance optimization. Network Orchestration: Support and enhance network orchestration capabilities, working closely with the Mobile Automation team to integrate RAN functionalities into the broader service orchestration architecture. Service Orchestration: Contribute to the development of service orchestration strategies, ensuring seamless integration of RAN services within the automated network environment. Operational Support: Provide 3rd-line technical support for automated RAN systems, resolving complex issues and ensuring high availability of network services. Documentation & Training: Develop technical documentation and training materials to support the deployment and operation of RAN automation solutions. Collaboration: Work closely with cross-functional teams, including core network, IT, and field operations teams, to ensure alignment on automation goals and objectives. Continuous Improvement: Identify opportunities for improvement in RAN automation processes, tools, and technologies, staying updated on the latest trends in RAN automation and orchestration. Essential Skills & Qualifications: Proven experience in Radio Access Networks (RAN) with expertise Nokia RAN platforms and equipment. Strong understanding of RAN architectures, including 4G LTE and 5G NR technologies. Experience with network automation tools and platforms. Familiarity with network orchestration and service orchestration concepts and technologies (eg, NFV, SDN, MANO, ETSI frameworks). Understanding of OSS/BSS systems and their integration with network elements, specifically Nokia NetAct, AMOS and its APIs. Experience with bulk provisioning Scripting into NetAct and understanding conflict/overload Knowledge and understanding of RAN Alliance interfaces such as O1, A1, O2 and M-Plane (R1) and how to implement rApp capability in a multi RAT/multi-vendor environment. An appreciation of how the Telecom Security Act (TSA) may impact RAN automation. Ability to work collaboratively in a team-oriented environment and engage with cross-functional teams. Strong problem-solving skills, with the ability to identify and resolve complex technical challenges. Desirable Skills: Experience in CI/CD pipelines for automation workflows. Hands-on experience with automation Scripting languages such as Python, Ansible, or similar tools. Knowledge of cloud-native architectures and virtualized RAN (vRAN). Familiarity with DevOps practices and Agile methodologies. Industry certifications appropriate for Nokia RAN Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/09/2024
Project-based
Radio Access Network (RAN) Nokia Technical Subject Matter Expert (SME) - Automation Team Location: Basingstoke area 2 days a week and 3 days remote Rate: £595-625 per day inside IR35Rate: £595-625 per day inside IR35 Job Description: My key client, a telecoms giant, are seeking a highly skilled Radio Access Network (RAN) Nokia Technical Subject Matter Expert (SME) to join their automation team. The ideal candidate will have deep expertise in Nokia RAN platforms and equipment, along with a strong understanding of Network Automation, Orchestration, and Service Management. As a key player in the team, you will drive the design and architecture of automation solutions for our mobile network, ensuring optimal performance, efficiency, and scalability. Key Responsibilities: Technical Expertise: Serve as the primary technical authority on RAN-related topics, with a focus on Nokia RAN platforms and equipment for the Mobile Automation Team. Automation Design: Collaborate with the Mobile Automation team to architect, design, and implement RAN automation solutions to streamline network operations, including provisioning, fault management, and performance optimization. Network Orchestration: Support and enhance network orchestration capabilities, working closely with the Mobile Automation team to integrate RAN functionalities into the broader service orchestration architecture. Service Orchestration: Contribute to the development of service orchestration strategies, ensuring seamless integration of RAN services within the automated network environment. Operational Support: Provide 3rd-line technical support for automated RAN systems, resolving complex issues and ensuring high availability of network services. Documentation & Training: Develop technical documentation and training materials to support the deployment and operation of RAN automation solutions. Collaboration: Work closely with cross-functional teams, including core network, IT, and field operations teams, to ensure alignment on automation goals and objectives. Continuous Improvement: Identify opportunities for improvement in RAN automation processes, tools, and technologies, staying updated on the latest trends in RAN automation and orchestration. Essential Skills & Qualifications: Proven experience in Radio Access Networks (RAN) with expertise Nokia RAN platforms and equipment. Strong understanding of RAN architectures, including 4G LTE and 5G NR technologies. Experience with network automation tools and platforms. Familiarity with network orchestration and service orchestration concepts and technologies (eg, NFV, SDN, MANO, ETSI frameworks). Understanding of OSS/BSS systems and their integration with network elements, specifically Nokia NetAct, AMOS and its APIs. Experience with bulk provisioning Scripting into NetAct and understanding conflict/overload Knowledge and understanding of RAN Alliance interfaces such as O1, A1, O2 and M-Plane (R1) and how to implement rApp capability in a multi RAT/multi-vendor environment. An appreciation of how the Telecom Security Act (TSA) may impact RAN automation. Ability to work collaboratively in a team-oriented environment and engage with cross-functional teams. Strong problem-solving skills, with the ability to identify and resolve complex technical challenges. Desirable Skills: Experience in CI/CD pipelines for automation workflows. Hands-on experience with automation Scripting languages such as Python, Ansible, or similar tools. Knowledge of cloud-native architectures and virtualized RAN (vRAN). Familiarity with DevOps practices and Agile methodologies. Industry certifications appropriate for Nokia RAN Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: Radio Access Network (RAN) Ericsson Technical Subject Matter Expert (SME) - Automation Team Location: Basingstoke , 2 days a week and the rest from homeDay Rate: £595-£625 per day inside IR35 (Pay type is non-negotiable) Job Description My key client, a telecoms giant, are seeking a highly skilled Radio Access Network (RAN) Ericsson Technical Subject Matter Expert (SME) to join a dynamic automation team. You will require deep expertise in Ericsson RAN platforms and equipment, along with a strong understanding of Network Automation, Orchestration, and Service Management. As a key player in the team, you will drive the design and architecture of automation solutions for mobile network, ensuring optimal performance, efficiency, and scalability. Key Responsibilities Technical Expertise: Serve as the primary technical authority on RAN-related topics, with a focus on Ericsson RAN platforms and equipment for the Mobile Automation Team. Automation Design: Collaborate with the Mobile Automation team to architect, design, and implement RAN automation solutions to streamline network operations, including provisioning, fault management, and performance optimization. Network Orchestration: Support and enhance network orchestration capabilities, working closely with the Mobile Automation team to integrate RAN functionalities into the broader service orchestration architecture. Service Orchestration: Contribute to the development of service orchestration strategies, ensuring seamless integration of RAN services within the automated network environment. Operational Support: Provide 3rd-line technical support for automated RAN systems, resolving complex issues and ensuring high availability of network services. Documentation & Training: Develop technical documentation and training materials to support the deployment and operation of RAN automation solutions. Collaboration: Work closely with cross-functional teams, including core network, IT, and field operations teams, to ensure alignment on automation goals and objectives. Continuous Improvement: Identify opportunities for improvement in RAN automation processes, tools, and technologies, staying updated on the latest trends in RAN automation and orchestration. Essential Skills & Qualifications: Proven experience in Radio Access Networks (RAN) with expertise Ericsson RAN platforms and equipment. Strong understanding o RAN architectures, including 4G LTE and 5G NR technologies. Experience with network automation tools and platforms. Familiarity with network orchestration and service orchestration concepts and technologies (eg, NFV, SDN, MANO, ETSI frameworks). Understanding of OSS/BSS systems and their integration with network elements, specifically Ericsson ENM, AMOS and its APIs. Experience with bulk provisioning Scripting into ENM and understanding conflict/overload Knowledge and understanding of RAN Alliance interfaces such as O1, A1, O2 and M-Plane (R1) and how to implement rApp capability in a multi RAT/multi-vendor environment. An appreciation of how the Telecom Security Act (TSA) may impact RAN automation. Ability to work collaboratively in a team-oriented environment and engage with cross-functional teams. Strong problem-solving skills, with the ability to identify and resolve complex technical challenges. Desirable Skills: Experience in CI/CD pipelines for automation workflows. Hands-on experience with automation Scripting languages such as Python, Ansible, or similar tools. Knowledge of cloud-native architectures and virtualized RAN (vRAN). Familiarity with DevOps practices and Agile methodologies. Industry certifications such asEricsson Certified Associate. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/09/2024
Project-based
Job Title: Radio Access Network (RAN) Ericsson Technical Subject Matter Expert (SME) - Automation Team Location: Basingstoke , 2 days a week and the rest from homeDay Rate: £595-£625 per day inside IR35 (Pay type is non-negotiable) Job Description My key client, a telecoms giant, are seeking a highly skilled Radio Access Network (RAN) Ericsson Technical Subject Matter Expert (SME) to join a dynamic automation team. You will require deep expertise in Ericsson RAN platforms and equipment, along with a strong understanding of Network Automation, Orchestration, and Service Management. As a key player in the team, you will drive the design and architecture of automation solutions for mobile network, ensuring optimal performance, efficiency, and scalability. Key Responsibilities Technical Expertise: Serve as the primary technical authority on RAN-related topics, with a focus on Ericsson RAN platforms and equipment for the Mobile Automation Team. Automation Design: Collaborate with the Mobile Automation team to architect, design, and implement RAN automation solutions to streamline network operations, including provisioning, fault management, and performance optimization. Network Orchestration: Support and enhance network orchestration capabilities, working closely with the Mobile Automation team to integrate RAN functionalities into the broader service orchestration architecture. Service Orchestration: Contribute to the development of service orchestration strategies, ensuring seamless integration of RAN services within the automated network environment. Operational Support: Provide 3rd-line technical support for automated RAN systems, resolving complex issues and ensuring high availability of network services. Documentation & Training: Develop technical documentation and training materials to support the deployment and operation of RAN automation solutions. Collaboration: Work closely with cross-functional teams, including core network, IT, and field operations teams, to ensure alignment on automation goals and objectives. Continuous Improvement: Identify opportunities for improvement in RAN automation processes, tools, and technologies, staying updated on the latest trends in RAN automation and orchestration. Essential Skills & Qualifications: Proven experience in Radio Access Networks (RAN) with expertise Ericsson RAN platforms and equipment. Strong understanding o RAN architectures, including 4G LTE and 5G NR technologies. Experience with network automation tools and platforms. Familiarity with network orchestration and service orchestration concepts and technologies (eg, NFV, SDN, MANO, ETSI frameworks). Understanding of OSS/BSS systems and their integration with network elements, specifically Ericsson ENM, AMOS and its APIs. Experience with bulk provisioning Scripting into ENM and understanding conflict/overload Knowledge and understanding of RAN Alliance interfaces such as O1, A1, O2 and M-Plane (R1) and how to implement rApp capability in a multi RAT/multi-vendor environment. An appreciation of how the Telecom Security Act (TSA) may impact RAN automation. Ability to work collaboratively in a team-oriented environment and engage with cross-functional teams. Strong problem-solving skills, with the ability to identify and resolve complex technical challenges. Desirable Skills: Experience in CI/CD pipelines for automation workflows. Hands-on experience with automation Scripting languages such as Python, Ansible, or similar tools. Knowledge of cloud-native architectures and virtualized RAN (vRAN). Familiarity with DevOps practices and Agile methodologies. Industry certifications such asEricsson Certified Associate. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Infrastructure Technical Specialist - 6 Month Fixed Term Contract - FTC - Immediate Start! Key Focus: Intune, Autopilot, Imminent Windows 11 Rollout Project to Lead & Manage Projects around MDM & Intelligent Workplace Solutions! To £53,000 (pro-rata) + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working (Benefits include, 20% Bonus, Pension, Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you). Infrastructure/Technical: Windows Server OS Platforms 2012, 2016, 2019 and going to 2022, Windows Client OS Platforms and Apple iOS platform, High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes, Mobile Device Management (Intune, Cisco Meraki), Autopilot (or Intune) Device Pre-Provisioning, Active Directory DNS Configuration & Management as well as Group Policy Management. Enterprise AV Management (Defender), Microsoft System Centre expertise along with MS Endpoint, Microsoft Azure administration, Office 365 Management, SharePoint & Teams Administration, Legacy experience with Exchange & Exchange Online Administration, Virtualisation - Hyper-V ideally or VMware. Networking: Good understanding of networking fundamentals (LAN/WAN/Wi-Fi), Exposure to MPLS & SD-WAN networks, Cisco Umbrella. The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK. They are seeking to onboard an experienced Infrastructure Technical Specialist responsible for managing and supporting their Microsoft environment and Infrastructure platform as well as other key services including PowerShell and Automated access for a 4000 plus user base. This is a 6 Month Fixed Term Contract and Hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Cloud, Infrastructure and Network Specialists. As part the Infrastructure Team you will take a lead in driving Technical Support/Automation, owning and managing the Infrastructure platforms, keeping them optimised and efficient. Your Key Technical Experience will involve Microsoft/Windows Genealogy including Infrastructure Skills: Windows Server OS Platforms 2012, 2016, 2019 and going to 2022 Windows Client OS Platforms and Apple iOS platform High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes Mobile Device Management (Intune, Cisco Meraki) Autopilot (or Intune) Device Pre-Provisioning Active Directory DNS Configuration & Management as well as Group Policy Management Enterprise AV Management (Defender) Microsoft System Centre expertise along with MS Endpoint Microsoft Azure administration Office 365 Management SharePoint & Teams Administration Legacy experience with Exchange & Exchange Online Administration Virtualisation - Hyper-V ideally or VMware Highly Desirable for this Infrastructure Technical Specialist role include: Certification in Microsoft Infrastructure (AZ-), Modern Work (MS-) or equivalent IT qualification Apple MacOS Server Good understanding of networking fundamentals (LAN/WAN/Wi-Fi) Exposure to MPLS & SD-WAN networks Cisco Umbrella Cisco SecureConnect VPN Retail and EPOS exposure This is an excellent role, with a great Team in an employee focused organisation! CALL EXPERIS IT TODAY ON FOR MORE INFORMATION
27/09/2024
Infrastructure Technical Specialist - 6 Month Fixed Term Contract - FTC - Immediate Start! Key Focus: Intune, Autopilot, Imminent Windows 11 Rollout Project to Lead & Manage Projects around MDM & Intelligent Workplace Solutions! To £53,000 (pro-rata) + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working (Benefits include, 20% Bonus, Pension, Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you). Infrastructure/Technical: Windows Server OS Platforms 2012, 2016, 2019 and going to 2022, Windows Client OS Platforms and Apple iOS platform, High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes, Mobile Device Management (Intune, Cisco Meraki), Autopilot (or Intune) Device Pre-Provisioning, Active Directory DNS Configuration & Management as well as Group Policy Management. Enterprise AV Management (Defender), Microsoft System Centre expertise along with MS Endpoint, Microsoft Azure administration, Office 365 Management, SharePoint & Teams Administration, Legacy experience with Exchange & Exchange Online Administration, Virtualisation - Hyper-V ideally or VMware. Networking: Good understanding of networking fundamentals (LAN/WAN/Wi-Fi), Exposure to MPLS & SD-WAN networks, Cisco Umbrella. The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK. They are seeking to onboard an experienced Infrastructure Technical Specialist responsible for managing and supporting their Microsoft environment and Infrastructure platform as well as other key services including PowerShell and Automated access for a 4000 plus user base. This is a 6 Month Fixed Term Contract and Hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Cloud, Infrastructure and Network Specialists. As part the Infrastructure Team you will take a lead in driving Technical Support/Automation, owning and managing the Infrastructure platforms, keeping them optimised and efficient. Your Key Technical Experience will involve Microsoft/Windows Genealogy including Infrastructure Skills: Windows Server OS Platforms 2012, 2016, 2019 and going to 2022 Windows Client OS Platforms and Apple iOS platform High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes Mobile Device Management (Intune, Cisco Meraki) Autopilot (or Intune) Device Pre-Provisioning Active Directory DNS Configuration & Management as well as Group Policy Management Enterprise AV Management (Defender) Microsoft System Centre expertise along with MS Endpoint Microsoft Azure administration Office 365 Management SharePoint & Teams Administration Legacy experience with Exchange & Exchange Online Administration Virtualisation - Hyper-V ideally or VMware Highly Desirable for this Infrastructure Technical Specialist role include: Certification in Microsoft Infrastructure (AZ-), Modern Work (MS-) or equivalent IT qualification Apple MacOS Server Good understanding of networking fundamentals (LAN/WAN/Wi-Fi) Exposure to MPLS & SD-WAN networks Cisco Umbrella Cisco SecureConnect VPN Retail and EPOS exposure This is an excellent role, with a great Team in an employee focused organisation! CALL EXPERIS IT TODAY ON FOR MORE INFORMATION
Role Overview We have an exciting opportunity for a Support Developer to join our growing Managed Services team. You will have ideally worked in a Support Development role previously, however if you're a great developer with a passion for service and quality, then you will be a great fit. The role will be to work alongside our analysts, architects, developers and technical consultants to support, maintain and deliver high quality cloud-based solutions to help our customers become more successful. Responsibilities Develop tools and automation capabilities for our customers internal and client facing applications to improve their overall supportability and empower our client's Service Desk Agents to perform more first time fixes Diagnose and fix issues in complex technical environments following DevOps principals and best practices Carry out maintenance and improvement tasks on the solutions and platforms we support Assist with the transition from development into production by identifying and creating any necessary documentation and tooling required to support deployment About you Proficiency in developing and deploying .NET applications, or supporting .NET applications Expertise in developing or supporting applications in Microsoft Azure An understanding across of the following areas: Front End web development and support using C# Working with SQL databases Skills with Infrastructure as Code tools such as ARM, Bicep or Terraform Configuring CI/CD pipelines Familiarity with ALM tools such as Azure DevOps or Jira Proactive monitoring including performance monitoring of applications Knowledge and experience of the following would be advantageous: Azure DevOps Engineer (AZ-400) certification Blazor, React or Angular JavaScript frameworks NoSQL databases such as Cosmos DB CI/CD tools such as Jenkins or GitHub Actions Cloud Services from Azure or AWS SharePoint On Premise and Online Windows PowerShell Modern JavaScript Libraries like Vue.js, Docker and Kubernetes O.L.I.D design principles and modern design patterns What we look for in our people Strong alignment with FSP values and ethos Commitment to teamwork, quality and mutual success Proactivity with an ability to operate with pace and energy Strong communication and interpersonal skills Excellent planning and organisational skills Dedication to excellence and quality Who are FSP? Founded in 2012, FSP Consulting Services (FSP) is a best-in-class digital transformation and cyber consultancy specialist combining real world experience in business strategy, change and adoption and digital solution delivery with a strong culture and social purpose. As a long-standing Microsoft Solutions Partner, our portfolio of modern workplace, cloud, data, and cyber security offerings, alongside trusted managed services delivery, is driving change for high-profile clients in both the public and private sector. Our work is founded on the commitment to deliver positive impact for both organisations and their people. As an employee-first organisation, FSP is committed to creating a culture of True Belonging, Excellence Everywhere, and Creating Opportunity. We are proud to have been recognised by Best Companies as a 3-star 'World Class' workplace (their highest level of accreditation) in 2024, 2023 and 2022. We were also awarded No.1 Best Company to Work For in the UK, in the Technology sector and in the South East (Regional League Table) in 2023. We have also been recognised three times as No.1 Best Workplace in the UK by Great Place to Work®. Find out more about our awards via our website. Why work for FSP? At FSP, we are committed to providing: A collaborative and supportive environment in which you can grow and develop your career The tools and opportunity to do work you can be proud of A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience Hybrid working - we empower you to make smart choices about when and where to work to achieve great results Industry leading coaching and mentoring Plus the excellent benefits package we offer
27/09/2024
Full time
Role Overview We have an exciting opportunity for a Support Developer to join our growing Managed Services team. You will have ideally worked in a Support Development role previously, however if you're a great developer with a passion for service and quality, then you will be a great fit. The role will be to work alongside our analysts, architects, developers and technical consultants to support, maintain and deliver high quality cloud-based solutions to help our customers become more successful. Responsibilities Develop tools and automation capabilities for our customers internal and client facing applications to improve their overall supportability and empower our client's Service Desk Agents to perform more first time fixes Diagnose and fix issues in complex technical environments following DevOps principals and best practices Carry out maintenance and improvement tasks on the solutions and platforms we support Assist with the transition from development into production by identifying and creating any necessary documentation and tooling required to support deployment About you Proficiency in developing and deploying .NET applications, or supporting .NET applications Expertise in developing or supporting applications in Microsoft Azure An understanding across of the following areas: Front End web development and support using C# Working with SQL databases Skills with Infrastructure as Code tools such as ARM, Bicep or Terraform Configuring CI/CD pipelines Familiarity with ALM tools such as Azure DevOps or Jira Proactive monitoring including performance monitoring of applications Knowledge and experience of the following would be advantageous: Azure DevOps Engineer (AZ-400) certification Blazor, React or Angular JavaScript frameworks NoSQL databases such as Cosmos DB CI/CD tools such as Jenkins or GitHub Actions Cloud Services from Azure or AWS SharePoint On Premise and Online Windows PowerShell Modern JavaScript Libraries like Vue.js, Docker and Kubernetes O.L.I.D design principles and modern design patterns What we look for in our people Strong alignment with FSP values and ethos Commitment to teamwork, quality and mutual success Proactivity with an ability to operate with pace and energy Strong communication and interpersonal skills Excellent planning and organisational skills Dedication to excellence and quality Who are FSP? Founded in 2012, FSP Consulting Services (FSP) is a best-in-class digital transformation and cyber consultancy specialist combining real world experience in business strategy, change and adoption and digital solution delivery with a strong culture and social purpose. As a long-standing Microsoft Solutions Partner, our portfolio of modern workplace, cloud, data, and cyber security offerings, alongside trusted managed services delivery, is driving change for high-profile clients in both the public and private sector. Our work is founded on the commitment to deliver positive impact for both organisations and their people. As an employee-first organisation, FSP is committed to creating a culture of True Belonging, Excellence Everywhere, and Creating Opportunity. We are proud to have been recognised by Best Companies as a 3-star 'World Class' workplace (their highest level of accreditation) in 2024, 2023 and 2022. We were also awarded No.1 Best Company to Work For in the UK, in the Technology sector and in the South East (Regional League Table) in 2023. We have also been recognised three times as No.1 Best Workplace in the UK by Great Place to Work®. Find out more about our awards via our website. Why work for FSP? At FSP, we are committed to providing: A collaborative and supportive environment in which you can grow and develop your career The tools and opportunity to do work you can be proud of A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience Hybrid working - we empower you to make smart choices about when and where to work to achieve great results Industry leading coaching and mentoring Plus the excellent benefits package we offer
We are currently hiring for an for an initial 6 months contract assignment based in Nottingham. (Duration is very likely to extend) Infrastructure Specialist SC Clearance is an essential requirement for this role, as a minimum you must be holding an active SC Clearance. Technical Skillset Cisco ACI Cisco ISE Extensive experience with virtualisation technologies, such as VMware, Hyper-V. Senior Support desk duties Front line fix duties BAU technical Support Technical project assistance Windows Server 2012(R2), 2016. 2019 Virtualisation technologies, such as VMware, Hyper-V. Active Directory, SCCM HPE Servers Cisco Engagement with suppliers BAU technical Support Technical project assistance Windows Server 2012(R2), 2016. 2019 Virtualisation technologies, such as VMware, Hyper-V. Active Directory, SCCM HPE Servers Cisco
27/09/2024
Project-based
We are currently hiring for an for an initial 6 months contract assignment based in Nottingham. (Duration is very likely to extend) Infrastructure Specialist SC Clearance is an essential requirement for this role, as a minimum you must be holding an active SC Clearance. Technical Skillset Cisco ACI Cisco ISE Extensive experience with virtualisation technologies, such as VMware, Hyper-V. Senior Support desk duties Front line fix duties BAU technical Support Technical project assistance Windows Server 2012(R2), 2016. 2019 Virtualisation technologies, such as VMware, Hyper-V. Active Directory, SCCM HPE Servers Cisco Engagement with suppliers BAU technical Support Technical project assistance Windows Server 2012(R2), 2016. 2019 Virtualisation technologies, such as VMware, Hyper-V. Active Directory, SCCM HPE Servers Cisco
The Threat Intelligence Specialist (TIS) will be required to better understand and assess cyber threats that are likely to impact the organisation The TISs will demonstrate an ability to apply technical insights and knowledge of global events and threat actors to produce practical actionable security intelligence. They will understand strategic risks, identify sources of information, collect, analyse and produce finished Threat Intelligence to inform and minimise the risk of harm. The Role Collection, analysis, and production of finished Threat Intelligence. Maintain awareness of the global threat landscape to ensure a strong security posture. Use a variety of sources of intelligence to increase knowledge, corroborate and parallel information; and have confidence in your ability to draw conclusions and present actionable intelligence led recommendations. Responsible for tracking targeted campaigns and threat actors, identify relevant TTPSs and make recommendations and remediation advice to reduce the risk from such threats. Collaborate to generate and review complex, technical threat data, and enrich it with contextual information that will result in finished intelligence. Develop hypotheses based on threat intelligence to direct joint operations with CTI technical resources to direct threat hunting and vulnerability management activities. Produce Threat Advisories, Intelligence Briefings, Strategic Assessments, and RFI responses as a routine responsibility. Have a continuing focus on internal and external information sharing groups. Continue to develop access to internal data and leverage threat intelligence tooling to maximise intelligence opportunities. Actively promote Cyber Threat Intelligence concept Ability to lead and conduct investigations and report findings to leadership. Have strong knowledge of: - The MITRE ATT&CK Framework. - Cyber threats and vulnerabilities. - Advanced Persistent Threats (APT) and their associated Tactics, Techniques, and Procedures (TTP). - Incident response and handling methodologies. - Risk management processes (eg, methods for assessing and mitigating risk). - Threat hunting techniques, tools and operational procedures. Ability to work towards team and individual targets. Pro-actively identify better ways to deliver improvement and simplify the way in which activities are undertaken Use standard best practice to deliver across the group in a consistent, repeatable manor Maintain open and constructive working relationships with high degree of commitment and commitment resilience. Build new and maintain effective working relationships with internal stakeholders. Collaboration with subject matter experts to validate technical and operational control requirements Proactively shares information with and seeks advice from other team members and the wider group to drive improvements Education/professional qualification Demonstrable experience in Information and Cyber Security. Extensive and demonstratable experience in collection, analysis, production and dissemination of intelligence. Experience of using Threat Intelligence Platform or relatable technology. Strong technical understanding of networking, Internet protocols and information security Experience of using MITRE ATT&CK Framework, Kill Chain, and Diamond Intrusion model Advanced knowledge of global threats to international cyber security and conversant in the tactics, techniques and procedures used by cyber adversaries Experienced in supporting security breaches, security incident management and delivering briefings to senior management. Recognised Threat Intelligence qualification(s) are preferred (CTIA, CySA+, etc) Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/09/2024
Project-based
The Threat Intelligence Specialist (TIS) will be required to better understand and assess cyber threats that are likely to impact the organisation The TISs will demonstrate an ability to apply technical insights and knowledge of global events and threat actors to produce practical actionable security intelligence. They will understand strategic risks, identify sources of information, collect, analyse and produce finished Threat Intelligence to inform and minimise the risk of harm. The Role Collection, analysis, and production of finished Threat Intelligence. Maintain awareness of the global threat landscape to ensure a strong security posture. Use a variety of sources of intelligence to increase knowledge, corroborate and parallel information; and have confidence in your ability to draw conclusions and present actionable intelligence led recommendations. Responsible for tracking targeted campaigns and threat actors, identify relevant TTPSs and make recommendations and remediation advice to reduce the risk from such threats. Collaborate to generate and review complex, technical threat data, and enrich it with contextual information that will result in finished intelligence. Develop hypotheses based on threat intelligence to direct joint operations with CTI technical resources to direct threat hunting and vulnerability management activities. Produce Threat Advisories, Intelligence Briefings, Strategic Assessments, and RFI responses as a routine responsibility. Have a continuing focus on internal and external information sharing groups. Continue to develop access to internal data and leverage threat intelligence tooling to maximise intelligence opportunities. Actively promote Cyber Threat Intelligence concept Ability to lead and conduct investigations and report findings to leadership. Have strong knowledge of: - The MITRE ATT&CK Framework. - Cyber threats and vulnerabilities. - Advanced Persistent Threats (APT) and their associated Tactics, Techniques, and Procedures (TTP). - Incident response and handling methodologies. - Risk management processes (eg, methods for assessing and mitigating risk). - Threat hunting techniques, tools and operational procedures. Ability to work towards team and individual targets. Pro-actively identify better ways to deliver improvement and simplify the way in which activities are undertaken Use standard best practice to deliver across the group in a consistent, repeatable manor Maintain open and constructive working relationships with high degree of commitment and commitment resilience. Build new and maintain effective working relationships with internal stakeholders. Collaboration with subject matter experts to validate technical and operational control requirements Proactively shares information with and seeks advice from other team members and the wider group to drive improvements Education/professional qualification Demonstrable experience in Information and Cyber Security. Extensive and demonstratable experience in collection, analysis, production and dissemination of intelligence. Experience of using Threat Intelligence Platform or relatable technology. Strong technical understanding of networking, Internet protocols and information security Experience of using MITRE ATT&CK Framework, Kill Chain, and Diamond Intrusion model Advanced knowledge of global threats to international cyber security and conversant in the tactics, techniques and procedures used by cyber adversaries Experienced in supporting security breaches, security incident management and delivering briefings to senior management. Recognised Threat Intelligence qualification(s) are preferred (CTIA, CySA+, etc) Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Location - UK Hybrid 3 days on site in Europe Key Skills: Network architect, ACI, OOB, Out of Band, Cloud network, campus network, routing, Firewall, Cisco, Palo Alto, Modern architecture, critical infrastructure, security network My client is urgently searching for a Network Architect with ACI, OOB, Cloud network, campus network, Palo Alto experience to work on a critical hybrid control role in Denmark, Copenhagen. A successful candidate will have excellent experience in: Network architect - 5 years plus experience ACI experience OOB (Out of Band) Cloud network Campus Network routing Firewall knowledge Cisco and Palo Alto Modern architecture experience critical infrastructure security network This is an English speaking role The client is offering a hybrid working role where 3 days on site will be required. The role Description: Join us in building a stable and reliable network platform that can support our clients need for simple and secure access to the company's network infrastructure. Key Deliverables in 2024: MI Taskforce New Client VPN platform Update of MPLS Core in Corp and Enclave OT DMZ We are looking for profiles with the following competencies: 5+ years of experience as a network architect ACI experience Preferably experience with OOB (Out of Band) Experience with Cloud network Experience with Campus Network Understanding of routing Firewall knowledge Knowledge and experience with Cisco and Palo Alto Modern architecture experience Experience with critical infrastructure Experience with security network Successful consultants should be specialists in some areas. It is important to mention that this is not a technician position, but a pure architect position. However, a profile that has previously been a technician is a plus. Start ASAP. Duration : 12 months Please send your CV in Word format ASAP for immediate and confidential interviews.
27/09/2024
Project-based
Location - UK Hybrid 3 days on site in Europe Key Skills: Network architect, ACI, OOB, Out of Band, Cloud network, campus network, routing, Firewall, Cisco, Palo Alto, Modern architecture, critical infrastructure, security network My client is urgently searching for a Network Architect with ACI, OOB, Cloud network, campus network, Palo Alto experience to work on a critical hybrid control role in Denmark, Copenhagen. A successful candidate will have excellent experience in: Network architect - 5 years plus experience ACI experience OOB (Out of Band) Cloud network Campus Network routing Firewall knowledge Cisco and Palo Alto Modern architecture experience critical infrastructure security network This is an English speaking role The client is offering a hybrid working role where 3 days on site will be required. The role Description: Join us in building a stable and reliable network platform that can support our clients need for simple and secure access to the company's network infrastructure. Key Deliverables in 2024: MI Taskforce New Client VPN platform Update of MPLS Core in Corp and Enclave OT DMZ We are looking for profiles with the following competencies: 5+ years of experience as a network architect ACI experience Preferably experience with OOB (Out of Band) Experience with Cloud network Experience with Campus Network Understanding of routing Firewall knowledge Knowledge and experience with Cisco and Palo Alto Modern architecture experience Experience with critical infrastructure Experience with security network Successful consultants should be specialists in some areas. It is important to mention that this is not a technician position, but a pure architect position. However, a profile that has previously been a technician is a plus. Start ASAP. Duration : 12 months Please send your CV in Word format ASAP for immediate and confidential interviews.
Network engineer - £600 per day via Umbrella - Dumfries and Galloway Onsite- SCC Flex Contract We are seeking an experienced Network engineer with expertise in Cisco Catalyst 6500 series Switches. The project focuses on upgrading and optimizing the network connectivity between two key locations in the Dumfries area. Your responsibilities as the Network engineer: Upgrade the existing 10G connection between sites to a 20G connection using SFP-10G-LR transceivers. Assess network infrastructure to identify high-bandwidth applications such as backup or replication traffic. Perform configuration adjustments to optimize the network for enhanced performance. Provide on-site support and ensure connectivity is bolstered between the two medical facilities. As a successful Network engineer, you will have: Expertise in Cisco Catalyst 6500 technology. Strong understanding of Cisco switching and routing. Proven experience with SFP-10G-LR transceivers and high-bandwidth network applications. Ability to assess and configure high-performance network connections. Previous experience in healthcare environments is an advantage but not essential. Working Schedule: This is a on-site contract, with work split across two locations If you are the Network engineer we are after, apply now with your CV. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing.
27/09/2024
Project-based
Network engineer - £600 per day via Umbrella - Dumfries and Galloway Onsite- SCC Flex Contract We are seeking an experienced Network engineer with expertise in Cisco Catalyst 6500 series Switches. The project focuses on upgrading and optimizing the network connectivity between two key locations in the Dumfries area. Your responsibilities as the Network engineer: Upgrade the existing 10G connection between sites to a 20G connection using SFP-10G-LR transceivers. Assess network infrastructure to identify high-bandwidth applications such as backup or replication traffic. Perform configuration adjustments to optimize the network for enhanced performance. Provide on-site support and ensure connectivity is bolstered between the two medical facilities. As a successful Network engineer, you will have: Expertise in Cisco Catalyst 6500 technology. Strong understanding of Cisco switching and routing. Proven experience with SFP-10G-LR transceivers and high-bandwidth network applications. Ability to assess and configure high-performance network connections. Previous experience in healthcare environments is an advantage but not essential. Working Schedule: This is a on-site contract, with work split across two locations If you are the Network engineer we are after, apply now with your CV. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing.
We are currently looking on behalf of one of our important clients for a ICT Support Engineer (German Speaking). This role is permanent position based in Thurgau Canton & comes with good home office allowance. Your Role: Provide efficient & effective ICT Support, predominantly to internal customers. Partake in user support, problem identification & diagnosis, troubleshooting & resolution, ticket management & communication with the end user. Capture & analyze reported issues to identify root cause & develop solutions. Perform troubleshooting procedures to efficiently resolve IT issues & ensure business processes & value streams run smoothly. Manage help desk tickets using agile methodologies, including rapid response to requests, prioritization based on urgency & continuous optimization of processes. Actively communicate with users to update the status of their reported issues & explain solutions. Contribute to the ongoing development of the area/team by sharing knowledge & contributing new ideas. Assume specific tasks & responsibilities to improve ICT services & products. Your Skills & Experience: At least 3 years of professional experience in as an ICT Support Engineer specialist. Strong expertise in Analyzing & Troubleshooting Hardware issues & Application Software. Experienced in handling modern technologies such as M365, Windows/Linux Operating Systems, Directory Services, Mobile Devices, IAM & SaaS. Some knowledge of Network Technology & Security. Experienced in Agile Methodologies. Any experience in Client/Systems Engineering is considered advantageous. Your Profile: Completed Training or Studies in Computer Science or similar. Enthusiastic to continuously learn, further develop & share knowledge. Open, communicative, organized, structured & forward-thinking. Fluent in English (spoken & written) & proficient German language skills to at least B2 level are mandatory requirements.
27/09/2024
Full time
We are currently looking on behalf of one of our important clients for a ICT Support Engineer (German Speaking). This role is permanent position based in Thurgau Canton & comes with good home office allowance. Your Role: Provide efficient & effective ICT Support, predominantly to internal customers. Partake in user support, problem identification & diagnosis, troubleshooting & resolution, ticket management & communication with the end user. Capture & analyze reported issues to identify root cause & develop solutions. Perform troubleshooting procedures to efficiently resolve IT issues & ensure business processes & value streams run smoothly. Manage help desk tickets using agile methodologies, including rapid response to requests, prioritization based on urgency & continuous optimization of processes. Actively communicate with users to update the status of their reported issues & explain solutions. Contribute to the ongoing development of the area/team by sharing knowledge & contributing new ideas. Assume specific tasks & responsibilities to improve ICT services & products. Your Skills & Experience: At least 3 years of professional experience in as an ICT Support Engineer specialist. Strong expertise in Analyzing & Troubleshooting Hardware issues & Application Software. Experienced in handling modern technologies such as M365, Windows/Linux Operating Systems, Directory Services, Mobile Devices, IAM & SaaS. Some knowledge of Network Technology & Security. Experienced in Agile Methodologies. Any experience in Client/Systems Engineering is considered advantageous. Your Profile: Completed Training or Studies in Computer Science or similar. Enthusiastic to continuously learn, further develop & share knowledge. Open, communicative, organized, structured & forward-thinking. Fluent in English (spoken & written) & proficient German language skills to at least B2 level are mandatory requirements.
IAM Specialist: IAM Products/OMADA IAM, Zurich/Bern, German Speaking We seek a number of Active Directory/IAM (Identity & access management (IAM) candidates to work in Zurich or Bern, German language is a MUST. MUST HAVE SKILLS: At least 3-4 years of experience with an IAM product Knowledge of OMADA IAM is a plus Fluent written and spoken German and English; knowledge of another national language is an advantage Strong analytical and problem-solving skills Ability to work independently and in a team Good communication skills and customer orientation TASKS: You will take care of the operation of identity solutions (AD, EntraID, IAM) and the provision of communication services such as MS Exchange Online, Teams and telephony solutions. The security and availability of the solutions play a major role here. In the Application team, you will be involved in the following topics: Responsible for the technical implementation of an IAM solution for the entire company Communication with all stakeholders from HR and relevant departments Identification and planning of the connection of relevant target systems Participation in the development and implementation of IAM strategies and policies Development of role concepts Ensuring 2nd level support together with other engineers If interested, please apply with your latest CV or contact Alex Holmes Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
27/09/2024
Full time
IAM Specialist: IAM Products/OMADA IAM, Zurich/Bern, German Speaking We seek a number of Active Directory/IAM (Identity & access management (IAM) candidates to work in Zurich or Bern, German language is a MUST. MUST HAVE SKILLS: At least 3-4 years of experience with an IAM product Knowledge of OMADA IAM is a plus Fluent written and spoken German and English; knowledge of another national language is an advantage Strong analytical and problem-solving skills Ability to work independently and in a team Good communication skills and customer orientation TASKS: You will take care of the operation of identity solutions (AD, EntraID, IAM) and the provision of communication services such as MS Exchange Online, Teams and telephony solutions. The security and availability of the solutions play a major role here. In the Application team, you will be involved in the following topics: Responsible for the technical implementation of an IAM solution for the entire company Communication with all stakeholders from HR and relevant departments Identification and planning of the connection of relevant target systems Participation in the development and implementation of IAM strategies and policies Development of role concepts Ensuring 2nd level support together with other engineers If interested, please apply with your latest CV or contact Alex Holmes Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role - Solution Architect- Artificial Intelligence (AI) and Machine Learning (ML) Location - Glasgow 2 days hybrid Duration - end of the year with potential extension Role Details The Solutions Architect is a strategic professional who closely follows latest trends in Artificial Intelligence (AI) and Machine Learning (ML) field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Provides AI/ML architectural vision for all IT systems, including those that support Internet applications, ensuring that architecture conforms to enterprise blueprints. Develops architecture, strategy, planning, and problem solving solutions on an enterprise level. Interfaces across several channels, acting as a visionary to proactively assist in defining direction for future projects. Maintains continuous awareness of business, technical, and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions. Depending on project scope, may be accountable for end-to-end results including such items as: budgeting, policy formulation as well as providing future state technology strategies for an effort. Exhibits in-depth knowledge of how own specialism contributes to the business and has a good understanding of the commercial environment. Provides thought leadership in subjects that are key to the business. Requires sophisticated analytical thought to resolve issues in a variety of complex situations. Impacts the technology function through contribution to technical direction and strategic decisions. Uses developed communication skills to negotiate and often at higher levels. Performs other job duties and functions as assigned Qualifications: 10+ years relevant experience Consistently demonstrates clear and concise written and verbal communication Management and prioritization skills Ability to develop working relationships Ability to manage multiple activities and changing priorities Ability to work under pressure and to meet tight deadlines Self-starter with ability to take the initiative and master new tasks quickly Methodical, attention to detail Proven experience in developing and working Tableau driven dashboards, analytics. Extensive experience working with Python, particularly in relation to NLP and AI. Experience with modern LLM-based libraries such as LangChain, PyTorch, GPT, Transformers Experienced in Docker deployment and creation & maintenance of CICD pipelines Familiarity with software engineering best-practices such as version control, testing, code reviews. High-level competency in Excel (macros, pivot tables, etc.). Understanding of advanced calculations and statistical functions. A solid understanding of SQL, relational database management system, data modelling, and normalization SQL, Java, AI/ML
27/09/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role - Solution Architect- Artificial Intelligence (AI) and Machine Learning (ML) Location - Glasgow 2 days hybrid Duration - end of the year with potential extension Role Details The Solutions Architect is a strategic professional who closely follows latest trends in Artificial Intelligence (AI) and Machine Learning (ML) field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Provides AI/ML architectural vision for all IT systems, including those that support Internet applications, ensuring that architecture conforms to enterprise blueprints. Develops architecture, strategy, planning, and problem solving solutions on an enterprise level. Interfaces across several channels, acting as a visionary to proactively assist in defining direction for future projects. Maintains continuous awareness of business, technical, and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions. Depending on project scope, may be accountable for end-to-end results including such items as: budgeting, policy formulation as well as providing future state technology strategies for an effort. Exhibits in-depth knowledge of how own specialism contributes to the business and has a good understanding of the commercial environment. Provides thought leadership in subjects that are key to the business. Requires sophisticated analytical thought to resolve issues in a variety of complex situations. Impacts the technology function through contribution to technical direction and strategic decisions. Uses developed communication skills to negotiate and often at higher levels. Performs other job duties and functions as assigned Qualifications: 10+ years relevant experience Consistently demonstrates clear and concise written and verbal communication Management and prioritization skills Ability to develop working relationships Ability to manage multiple activities and changing priorities Ability to work under pressure and to meet tight deadlines Self-starter with ability to take the initiative and master new tasks quickly Methodical, attention to detail Proven experience in developing and working Tableau driven dashboards, analytics. Extensive experience working with Python, particularly in relation to NLP and AI. Experience with modern LLM-based libraries such as LangChain, PyTorch, GPT, Transformers Experienced in Docker deployment and creation & maintenance of CICD pipelines Familiarity with software engineering best-practices such as version control, testing, code reviews. High-level competency in Excel (macros, pivot tables, etc.). Understanding of advanced calculations and statistical functions. A solid understanding of SQL, relational database management system, data modelling, and normalization SQL, Java, AI/ML
IT Cloud & Systems Administrator - Birmingham City Centre - Hybrid Working Microsoft Cloud, Active Directory, Azure AD, 0365, PowerShell, Cloud Automation, Entra, Entra Connect, Identity Access Management, Connect MgGraph and PowerShell, IaaS, PaaS, MS Exchange, File Servers. To £45,000 + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working (Benefits include, 20% Bonus, Pension, 26 Days Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you). The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK. They are seeking to onboard an experienced IT Cloud & Systems Administrator responsible for managing the administration Active Directory, Entra ID, Identity Management solutions, and other key services and access controls for a 4000 plus users based across PowerShell platforms. This is a hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Infrastructure and Network Specialists. As part the Infrastructure Team you will take a lead in driving cloud automation, owning and managing the cloud platforms, keeping them optimised and efficient. You will also work closely with the Infrastructure Cloud Engineer to support Cloud IaaS and PaaS, Access and capability policies and Cloud Governance. Your Key Microsoft Cloud Experience will need to include: Proven Active Directory & Azure admin maintenance experience Ability to complete AD and Azure hardening in conjunction with IT Security. Microsoft Office 365, Microsoft Azure, Entra Connect and DFS/File Server Infrastructure experience Strong PowerShell Scripting abilities and a desire to automate. Experience of Active Directory, Connect MgGraph and PowerShell modules. Experience of administering On-premises and Cloud based Identity Management solutions and complete monthly tasks and reports for upper management. Experience setting up Azure Enterprise Apps & Service Principals for SSO and Provisioning. Social Sign On implementation & maintenance is highly desired but not required. (Meta/Google/Apple Integrations) Remote Access Services for internal and external users (SSL & IPSEC VPN's) Wi-Fi Infrastructure and Guest Wi-Fi services Your Key Deliverables will include: To be the System Administrator for Active Directory, Identity Management solutions, file Servers, Microsoft Entra ID, Azure B2C tenants and other key services Own and administer Microsoft Active Directory, the Identity Management solution, and Cloud Directory services including Microsoft Entra ID and all synchronisation processes Maintain Active Directory and Entra ID through daily, weekly and periodic housekeeping ensuring Active Directory becomes an accurate reflection of the IT estate Act as the Cloud & Identity Management SME ensuring best practice is followed and aligned to industry standards. Maintain the cloud environments ensuring optimised delivery methods are implemented. Design and implement automated processes where possible to streamline productivity. This is an excellent role, with a great Team in an employee focused organisation! CALL EXPERIS IT TODAY FOR MORE INFORMATION
27/09/2024
Full time
IT Cloud & Systems Administrator - Birmingham City Centre - Hybrid Working Microsoft Cloud, Active Directory, Azure AD, 0365, PowerShell, Cloud Automation, Entra, Entra Connect, Identity Access Management, Connect MgGraph and PowerShell, IaaS, PaaS, MS Exchange, File Servers. To £45,000 + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working (Benefits include, 20% Bonus, Pension, 26 Days Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you). The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK. They are seeking to onboard an experienced IT Cloud & Systems Administrator responsible for managing the administration Active Directory, Entra ID, Identity Management solutions, and other key services and access controls for a 4000 plus users based across PowerShell platforms. This is a hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Infrastructure and Network Specialists. As part the Infrastructure Team you will take a lead in driving cloud automation, owning and managing the cloud platforms, keeping them optimised and efficient. You will also work closely with the Infrastructure Cloud Engineer to support Cloud IaaS and PaaS, Access and capability policies and Cloud Governance. Your Key Microsoft Cloud Experience will need to include: Proven Active Directory & Azure admin maintenance experience Ability to complete AD and Azure hardening in conjunction with IT Security. Microsoft Office 365, Microsoft Azure, Entra Connect and DFS/File Server Infrastructure experience Strong PowerShell Scripting abilities and a desire to automate. Experience of Active Directory, Connect MgGraph and PowerShell modules. Experience of administering On-premises and Cloud based Identity Management solutions and complete monthly tasks and reports for upper management. Experience setting up Azure Enterprise Apps & Service Principals for SSO and Provisioning. Social Sign On implementation & maintenance is highly desired but not required. (Meta/Google/Apple Integrations) Remote Access Services for internal and external users (SSL & IPSEC VPN's) Wi-Fi Infrastructure and Guest Wi-Fi services Your Key Deliverables will include: To be the System Administrator for Active Directory, Identity Management solutions, file Servers, Microsoft Entra ID, Azure B2C tenants and other key services Own and administer Microsoft Active Directory, the Identity Management solution, and Cloud Directory services including Microsoft Entra ID and all synchronisation processes Maintain Active Directory and Entra ID through daily, weekly and periodic housekeeping ensuring Active Directory becomes an accurate reflection of the IT estate Act as the Cloud & Identity Management SME ensuring best practice is followed and aligned to industry standards. Maintain the cloud environments ensuring optimised delivery methods are implemented. Design and implement automated processes where possible to streamline productivity. This is an excellent role, with a great Team in an employee focused organisation! CALL EXPERIS IT TODAY FOR MORE INFORMATION
Service Desk Analyst Leeds £23,000 to £24,500 Your new company Service Desk Analyst is required on a permanent basis to join a reputable and growing public sector organisation based in Leeds to provide 1st line support and customer service on a wide range of technical issues on a busy service desk. Your new role As a Service Desk Analyst, you will be required to provide excellent customer service and answer a variety of basic technical queries across various channels, which could include, telephone, email, instant chat, in person and via remote support tools. You will be required to record all customer enquiries and requests, following predefined processes, troubleshooting problems using technical knowledge, accurately documenting actions and recording solutions. What you'll need to succeed - Excellent customer service and communication skills - Basic 1st line IT skills across Microsoft technology including Office - Any IT Certifications would be desirable but not essential - Willingness to learn new skills What you'll get in return This exciting new role offers a chance to develop your first line technical support skills, offers a salary of up to £24,500 negotiable on experience and offers an excellent work-life balance including: hybrid working, 40 days annual leave, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/09/2024
Full time
Service Desk Analyst Leeds £23,000 to £24,500 Your new company Service Desk Analyst is required on a permanent basis to join a reputable and growing public sector organisation based in Leeds to provide 1st line support and customer service on a wide range of technical issues on a busy service desk. Your new role As a Service Desk Analyst, you will be required to provide excellent customer service and answer a variety of basic technical queries across various channels, which could include, telephone, email, instant chat, in person and via remote support tools. You will be required to record all customer enquiries and requests, following predefined processes, troubleshooting problems using technical knowledge, accurately documenting actions and recording solutions. What you'll need to succeed - Excellent customer service and communication skills - Basic 1st line IT skills across Microsoft technology including Office - Any IT Certifications would be desirable but not essential - Willingness to learn new skills What you'll get in return This exciting new role offers a chance to develop your first line technical support skills, offers a salary of up to £24,500 negotiable on experience and offers an excellent work-life balance including: hybrid working, 40 days annual leave, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: Wintel Senior/Engineer(Need Active SC Clearance) Location: Barrow in Furness (Onsite) Duration: 6 months Role Description: Change Implementation The Wintel Team will implement changes to configuration items in accordance with the agreed change records. Details of the change will be recorded in the change management system. Incident Resolution The Wintel Team will investigate, diagnose and restore the affected service as notified by tickets raised through incident handling of Priority P1 and P2 and escalated P3/P4 in accordance with service levels. Details of the incident and resolution will be recorded in the incident management system. Incidents include those related to: Diagnosis of hardware issues OS software Performance Capacity Locally attached storage. Proactive Problem Resolution According to the problem management process, The Wintel Team will generate a report and send it to Level 3 to invoke Problem Management process to prevent (re)-occurrence of incidents by eliminating their root cause. Details of problem management activities will be recorded within the problem management system. Access Control Management The resolving team will provide support related to: Managing MS Distributed File System (DFS) Managing Privileged User Accounts & Service Accounts - local Migrating Permissions User Administration Wintel - AD Account unlocks/Password resets Granting Access - Server Wintel - File and Folder permissions Resetting Profiles - local & roaming. AD Management The resolving team will provide support related to: Administrative groups management (Root and Child domain) Establishing AD integration points Move computer objects to different Organizational Units as required OU management (Add/Remove) Add/Delete/Change/Disable computer objects as required Delegate control of OUs GPO Administration Granting Access to Privileged Accounts Managing Privileged Delegated Groups and Service Accounts AD Replication troubleshooting Server login issues Time Sync User login issues. DHCP Management The resolving team will provide support related to: Wintel - DHCP IP reservation Add/Delete/Change DNS zones Wintel - DNS record Creation/Deletion. Configuration Administration As part of emergency or Critical change execution for those items in scope of the service, the service provider will supply the necessary configuration information to the Asset/Configuration management team. Updates to the configuration tool will be performed where access and process are provided and made available. Emergency and Critical OS Patch Management Patches will focus on the operating system software, eg Bugs, serious security vulnerability. Patch levels will be applied to existing version and release levels of the OS software according to client patch policy. Security Client will apply operating system hardening and associated security controls in accordance with client best practice and industry accepted practices based on regulatory requirements and client's business requirements. O/S Maintenance & Break Fix Support The resolving team will provide support related to: Adding/deleting DHCP policies Modifications to DNS Servers Acceptance Signoffs MIM Participation Layered Software - IIS, SQL, other Apps ad-hoc support related to OS Monitoring and remediation of print server health Outage investigations Server Data Recovery. Print Queue Management The resolving team will provide limited management of centralized printing services for Servers within a network. Print services will contain driver management (driver installation, updates) management of the spool and queue management. User Administration User management applies to user administrative accounts. A rights and delegation model will be implemented to ensure user authentication and authorization is done in the desired manner. Hardware Firmware and Driver Updates The server components, firmware and drivers will be updated based on the vendor recommendations. Applicable only for Physical OS support It is assumed Virtual Host support team does these tasks for Virtual Host Servers. Vendor Management The resolving team will manage, co-ordinate and liaise with 3rd party vendors to provide support on hardware and operating system components Direct Attached Storage (DAS) Management The resolving team will provide administration of locally attached storage file system and volume management. Operating System Backup and Recovery Operating System (OS) Backup and Recovery activities will ensure that the operating system can be recovered in the event of a technical problem. OS Backup and Recovery will include scheduling and verification of routine server back-ups and restoring the operating system functionality from backup media in the case of a system recovery, according to the defined organization policy. Reports Patches - the resolving team will deliver a periodic patch compliancy report for the installed base of Servers. Virus protection - the resolving team will deliver a periodic (monthly) virus protection compliancy report for the installed base of Servers. Monthly reports - the resolving team will provide input to the monthly service report on Highs/Lows, Service Improvement Programmes and the SLA Breach mitigation report (ad hoc reporting is not included) Capacity and Performance - Capacity and Performance reporting will be included assuming all the required reporting tools are in place which doesn't consume 1% to 2% effort. Documentation The resolving team will create and maintain operational documentation/work instructions/procedures/templates required by client for support activities. Delivery Management The resolving team will be responsible for ownership and management of the delivery of the Wintel Service eg attending major incident calls with account teams when required, ensuring delivery responsibilities are met. High Availability/Cluster Administration The resolving team will carry out: Cluster administration activities monitoring and day to day cluster maintenance. Simple cluster configuration changes. Fail-over tests as defined in the associated schedule. Your profile Ideally you will bring the below previous experience or certification Understanding CI/CD Principles Experience of developing infrastructure as Code solutions Experience of Linux based platforms Experience of Hardware support Experience of Puppet, Chef or Ansible Experience of OEM Experience of working to Agile principles Knowledge or Experience of the following technologies Database Containerisation Virtualisation Cloud Platforms Security Tooling Network {SNMP} Network {TCIP} VMware, vSphere, vCenter, Windows Scripting, PowerShell Windows Server 2008/2012/2016 Active Directory Network troubleshooting/configuration MCSE certification or similar would be desirable
27/09/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: Wintel Senior/Engineer(Need Active SC Clearance) Location: Barrow in Furness (Onsite) Duration: 6 months Role Description: Change Implementation The Wintel Team will implement changes to configuration items in accordance with the agreed change records. Details of the change will be recorded in the change management system. Incident Resolution The Wintel Team will investigate, diagnose and restore the affected service as notified by tickets raised through incident handling of Priority P1 and P2 and escalated P3/P4 in accordance with service levels. Details of the incident and resolution will be recorded in the incident management system. Incidents include those related to: Diagnosis of hardware issues OS software Performance Capacity Locally attached storage. Proactive Problem Resolution According to the problem management process, The Wintel Team will generate a report and send it to Level 3 to invoke Problem Management process to prevent (re)-occurrence of incidents by eliminating their root cause. Details of problem management activities will be recorded within the problem management system. Access Control Management The resolving team will provide support related to: Managing MS Distributed File System (DFS) Managing Privileged User Accounts & Service Accounts - local Migrating Permissions User Administration Wintel - AD Account unlocks/Password resets Granting Access - Server Wintel - File and Folder permissions Resetting Profiles - local & roaming. AD Management The resolving team will provide support related to: Administrative groups management (Root and Child domain) Establishing AD integration points Move computer objects to different Organizational Units as required OU management (Add/Remove) Add/Delete/Change/Disable computer objects as required Delegate control of OUs GPO Administration Granting Access to Privileged Accounts Managing Privileged Delegated Groups and Service Accounts AD Replication troubleshooting Server login issues Time Sync User login issues. DHCP Management The resolving team will provide support related to: Wintel - DHCP IP reservation Add/Delete/Change DNS zones Wintel - DNS record Creation/Deletion. Configuration Administration As part of emergency or Critical change execution for those items in scope of the service, the service provider will supply the necessary configuration information to the Asset/Configuration management team. Updates to the configuration tool will be performed where access and process are provided and made available. Emergency and Critical OS Patch Management Patches will focus on the operating system software, eg Bugs, serious security vulnerability. Patch levels will be applied to existing version and release levels of the OS software according to client patch policy. Security Client will apply operating system hardening and associated security controls in accordance with client best practice and industry accepted practices based on regulatory requirements and client's business requirements. O/S Maintenance & Break Fix Support The resolving team will provide support related to: Adding/deleting DHCP policies Modifications to DNS Servers Acceptance Signoffs MIM Participation Layered Software - IIS, SQL, other Apps ad-hoc support related to OS Monitoring and remediation of print server health Outage investigations Server Data Recovery. Print Queue Management The resolving team will provide limited management of centralized printing services for Servers within a network. Print services will contain driver management (driver installation, updates) management of the spool and queue management. User Administration User management applies to user administrative accounts. A rights and delegation model will be implemented to ensure user authentication and authorization is done in the desired manner. Hardware Firmware and Driver Updates The server components, firmware and drivers will be updated based on the vendor recommendations. Applicable only for Physical OS support It is assumed Virtual Host support team does these tasks for Virtual Host Servers. Vendor Management The resolving team will manage, co-ordinate and liaise with 3rd party vendors to provide support on hardware and operating system components Direct Attached Storage (DAS) Management The resolving team will provide administration of locally attached storage file system and volume management. Operating System Backup and Recovery Operating System (OS) Backup and Recovery activities will ensure that the operating system can be recovered in the event of a technical problem. OS Backup and Recovery will include scheduling and verification of routine server back-ups and restoring the operating system functionality from backup media in the case of a system recovery, according to the defined organization policy. Reports Patches - the resolving team will deliver a periodic patch compliancy report for the installed base of Servers. Virus protection - the resolving team will deliver a periodic (monthly) virus protection compliancy report for the installed base of Servers. Monthly reports - the resolving team will provide input to the monthly service report on Highs/Lows, Service Improvement Programmes and the SLA Breach mitigation report (ad hoc reporting is not included) Capacity and Performance - Capacity and Performance reporting will be included assuming all the required reporting tools are in place which doesn't consume 1% to 2% effort. Documentation The resolving team will create and maintain operational documentation/work instructions/procedures/templates required by client for support activities. Delivery Management The resolving team will be responsible for ownership and management of the delivery of the Wintel Service eg attending major incident calls with account teams when required, ensuring delivery responsibilities are met. High Availability/Cluster Administration The resolving team will carry out: Cluster administration activities monitoring and day to day cluster maintenance. Simple cluster configuration changes. Fail-over tests as defined in the associated schedule. Your profile Ideally you will bring the below previous experience or certification Understanding CI/CD Principles Experience of developing infrastructure as Code solutions Experience of Linux based platforms Experience of Hardware support Experience of Puppet, Chef or Ansible Experience of OEM Experience of working to Agile principles Knowledge or Experience of the following technologies Database Containerisation Virtualisation Cloud Platforms Security Tooling Network {SNMP} Network {TCIP} VMware, vSphere, vCenter, Windows Scripting, PowerShell Windows Server 2008/2012/2016 Active Directory Network troubleshooting/configuration MCSE certification or similar would be desirable
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Role: SAP SCM/WM Functional Architect Duration: 4 months Location: Remote working with minimal onsite requirement in Barrow Key Accountabilities: Senior Experienced SAP Functional Architect SAP Supply Chain and Classic Warehouse Management skills, High Level and Detailed Design Creation, Estimating for deployment Key Technical Skills SAP SCM/Warehouse Management If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
27/09/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Role: SAP SCM/WM Functional Architect Duration: 4 months Location: Remote working with minimal onsite requirement in Barrow Key Accountabilities: Senior Experienced SAP Functional Architect SAP Supply Chain and Classic Warehouse Management skills, High Level and Detailed Design Creation, Estimating for deployment Key Technical Skills SAP SCM/Warehouse Management If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Analytics & Reporting Specialist We are looking for an Analytics & Reporting Specialist to join our client in Bern. In this role, you will be responsible for the operation and support, modelling, and maintenance of the data warehouse, as well as the development of analyses and reports and the enhancement of the analytics and reporting area. If you have a degree in informatics or a related field, extensive experience with creating ETL pipelines and data models using Talend, and a strong background in developing business analyses and reports using Qlik Sense and/or SAP Embedded Analytics, knowledge of SAP S/4HANA, particularly SAP Embedded Analytics, and proficiency in SQL or Java, along with strong skills in both German and English, this role is ideal for you! Experience in system and server administration, as well as with database technologies, is advantageous.
27/09/2024
Full time
Analytics & Reporting Specialist We are looking for an Analytics & Reporting Specialist to join our client in Bern. In this role, you will be responsible for the operation and support, modelling, and maintenance of the data warehouse, as well as the development of analyses and reports and the enhancement of the analytics and reporting area. If you have a degree in informatics or a related field, extensive experience with creating ETL pipelines and data models using Talend, and a strong background in developing business analyses and reports using Qlik Sense and/or SAP Embedded Analytics, knowledge of SAP S/4HANA, particularly SAP Embedded Analytics, and proficiency in SQL or Java, along with strong skills in both German and English, this role is ideal for you! Experience in system and server administration, as well as with database technologies, is advantageous.
Dynamics 365 Lead Specialist Permanent Location: Home/Brighton (Office Based 6 Days A Month) Salary: £55,000 - £62,000 (+ excellent benefits) Skills: D365 CE Implementation/Config, Power Platform, Excellent Communication skills We are looking to recruit a Dynamics 365 Lead Specialist for a technology driven public sector organisation. In this role, you will play a key part in supporting and enhancing business-critical Dynamics 365 systems, ensuring seamless operations across the organisation. As a Dynamics 365 Lead Specialist, you will collaborate across various teams to design, document, and implement enterprise solutions, fulfilling business requirements while leading the full life cycle of the MS Dynamics 365 implementation. Key Responsibilities: Ensure solution delivery adheres to the MS Dynamics software development life cycle, driving fast and secure feature deployment. Lead the development of processes and standards for D365 delivery, focusing on DevOps principles and system reliability. Oversee the reliability of MS Dynamics services in production environments. Liaise with support teams to ensure timely resolution of business issues. Implement changes to Dynamics 365 applications (Customer Engagement and Marketing) independently. Collaborate with teams to develop system integrations, data migrations, and automated testing strategies. Provide technical advice and mentorship to colleagues, leading by example and upholding the organisation's values. Key Tasks: Lead administrative tasks for the Dynamics 365 application. Identify opportunities for platform improvements and development efficiencies. Coordinate resource allocation and task estimation to balance project and business-as-usual work. Lead the investigation and prioritisation of production system issues to resolve defects. Develop and implement the Dynamics 365 technical roadmap, ensuring alignment with business objectives. Run deployments of D365 updates and changes, adopting best practices. Mentor and coach team members, providing guidance to junior and specialist colleagues. Key Skills and Experience: Proven experience in Dynamics 365 development and architecture. Ability to tailor communication for both technical and business audiences. Extensive knowledge of the Power Platform (Power Automate, PowerApps, Power BI). Experience in resource allocation, team coordination, and delivery of services in large-scale programmes. Skilled in developing and maintaining technical and user documentation.
27/09/2024
Full time
Dynamics 365 Lead Specialist Permanent Location: Home/Brighton (Office Based 6 Days A Month) Salary: £55,000 - £62,000 (+ excellent benefits) Skills: D365 CE Implementation/Config, Power Platform, Excellent Communication skills We are looking to recruit a Dynamics 365 Lead Specialist for a technology driven public sector organisation. In this role, you will play a key part in supporting and enhancing business-critical Dynamics 365 systems, ensuring seamless operations across the organisation. As a Dynamics 365 Lead Specialist, you will collaborate across various teams to design, document, and implement enterprise solutions, fulfilling business requirements while leading the full life cycle of the MS Dynamics 365 implementation. Key Responsibilities: Ensure solution delivery adheres to the MS Dynamics software development life cycle, driving fast and secure feature deployment. Lead the development of processes and standards for D365 delivery, focusing on DevOps principles and system reliability. Oversee the reliability of MS Dynamics services in production environments. Liaise with support teams to ensure timely resolution of business issues. Implement changes to Dynamics 365 applications (Customer Engagement and Marketing) independently. Collaborate with teams to develop system integrations, data migrations, and automated testing strategies. Provide technical advice and mentorship to colleagues, leading by example and upholding the organisation's values. Key Tasks: Lead administrative tasks for the Dynamics 365 application. Identify opportunities for platform improvements and development efficiencies. Coordinate resource allocation and task estimation to balance project and business-as-usual work. Lead the investigation and prioritisation of production system issues to resolve defects. Develop and implement the Dynamics 365 technical roadmap, ensuring alignment with business objectives. Run deployments of D365 updates and changes, adopting best practices. Mentor and coach team members, providing guidance to junior and specialist colleagues. Key Skills and Experience: Proven experience in Dynamics 365 development and architecture. Ability to tailor communication for both technical and business audiences. Extensive knowledge of the Power Platform (Power Automate, PowerApps, Power BI). Experience in resource allocation, team coordination, and delivery of services in large-scale programmes. Skilled in developing and maintaining technical and user documentation.
Title: Storage and Backup Engineer Location: Barrow in Furness (Onsite) CONTRACTOR MUST HOLD SC CLEARANCE Duration: 6 months We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Storage and Backup Engineer for one of their Clients based in Barrow in Furness . IR35: This role is Inside of IR35 Role Description: To perform day to day Storage & Backup Administration. The role will also provide opportunities to assist with project and transition work as required. We are looking to employ someone with an aptitude for Infrastructure support, keen to expand their skills in Storage, Backup and SAN support. Someone who can work in a busy and challenging environment, with a proven track record in day-to-day support and project work, delivering to high quality standards. On-Call and overtime as required Your Role BAU support of the SAN environment, BAU support of the Backup environment, Performing daily checks, Storage allocation/deallocation, SAN switch zoning, Firmware upgrades, Managing Backups (end to end configuration, rerunning failed backups) Tape Management/Rotation Maintaining documentation, Producing management reports Implementing changes according to client change management process, Problem management/resolution using SNOW, Disaster recovery testing. Your Profile HP and EMC Storage Brocade and Cisco SAN Switches Storage Management software skills Familiarity with SAN Switch Management commands (Brocade, and Cisco) Familiarity with Veritas Netbackup Familiarity with SNOW Incident and Change Management An understanding of EMC Networker and HP Data Protector A keen team player prepared to work alongside more experienced members of the team and embrace new technologies and skills. The successful applicant will be expected to investigate storage problems on EMC storage with Brocade or Cisco SAN Switches, as well as ensuring successful backups are taken, so a methodical approach to problem determination is crucial. Attention to detail A can-do attitude A methodical approach to working An active listener Ability to work solo or as part of a team Ability to recognise and raise issues with his/her line management. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
27/09/2024
Project-based
Title: Storage and Backup Engineer Location: Barrow in Furness (Onsite) CONTRACTOR MUST HOLD SC CLEARANCE Duration: 6 months We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Storage and Backup Engineer for one of their Clients based in Barrow in Furness . IR35: This role is Inside of IR35 Role Description: To perform day to day Storage & Backup Administration. The role will also provide opportunities to assist with project and transition work as required. We are looking to employ someone with an aptitude for Infrastructure support, keen to expand their skills in Storage, Backup and SAN support. Someone who can work in a busy and challenging environment, with a proven track record in day-to-day support and project work, delivering to high quality standards. On-Call and overtime as required Your Role BAU support of the SAN environment, BAU support of the Backup environment, Performing daily checks, Storage allocation/deallocation, SAN switch zoning, Firmware upgrades, Managing Backups (end to end configuration, rerunning failed backups) Tape Management/Rotation Maintaining documentation, Producing management reports Implementing changes according to client change management process, Problem management/resolution using SNOW, Disaster recovery testing. Your Profile HP and EMC Storage Brocade and Cisco SAN Switches Storage Management software skills Familiarity with SAN Switch Management commands (Brocade, and Cisco) Familiarity with Veritas Netbackup Familiarity with SNOW Incident and Change Management An understanding of EMC Networker and HP Data Protector A keen team player prepared to work alongside more experienced members of the team and embrace new technologies and skills. The successful applicant will be expected to investigate storage problems on EMC storage with Brocade or Cisco SAN Switches, as well as ensuring successful backups are taken, so a methodical approach to problem determination is crucial. Attention to detail A can-do attitude A methodical approach to working An active listener Ability to work solo or as part of a team Ability to recognise and raise issues with his/her line management. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.