Tailored Solutions Manager - Permanent - Paignton, Devon and Remote - (RL7649) Location: Paignton and Remote (3 days per week onsite) Benefits: 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan. Job Overview: This role offers the exciting challenge of providing managerial and project oversight across our clients' tailored solutions team. The Tailored Solutions team primarily works with leading-edge GNSS simulators across the Positioning Navigation and Timing technologies. In supporting this portfolio there is the opportunity to be fully engaged across all phases of the Product Realisation Process', together with customer engagement. Job Responsibilities: Manage a team of Tailored Solutions (TS) Engineers to ensure that various, sometimes competing, business needs are met - effectively communicate priorities within and outside of the team. Manage key business stakeholders including sales, finance, PMO, engineering and operations, to ensure successful pre- and post-sales delivery of TS projects. Prepare pricing for TS projects and circulate for approval within the business whilst maintaining stakeholder alignment. Work with the TS engineering team and the sales team to derive technical and commercial solutions for customer issues, including through direct customer engagement. Provide forecasting for TS projects and associated component demands. Generate an overview of booked TS projects and ensure stakeholder alignment on their delivery. Manage team workload, ensuring efficient resource use and clear tracking of tasks and progress. Job Requirements: Proven experience in leading technical or engineering teams, with a focus on collaboration and performance management. Demonstrated project management skills, including the ability to prioritize tasks, forecast resource needs, and meet deadlines in dynamic environments. Strong technical background in PNT, GNSS, or related fields such as RF, microwave, electronic warfare (EW), antennas, or similar technologies. Must be able to attend the Paignton office as required, up to 3 days per week. Personal Attributes: Forward thinking; sees opportunities for growth and pushes the boundaries to find new ways to get results. Takes ownership, engaging around challenging issues with the ability to reach out and coordinate technical inputs from the wider stakeholder environment. Demonstratable experience of effectively prioritising responsibilities/projects for oneself and the team to make the most efficient use of time and resources. Experience of leading an engaged and energised team by encouraging the development of skills, providing a diverse scope of work and providing feedback and recognition. The ability to communicate and collaborate effectively across functions, multi-disciplined project teams and subject matter experts, ensuring all stakeholders are informed and consulted with in a timely manner. Familiar with (ideally GNSS-based) R&D methods, GNSS testing, and simulator development. High level of computer literacy with good presentation skills. To apply for this Tailored Solutions Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
23/12/2024
Full time
Tailored Solutions Manager - Permanent - Paignton, Devon and Remote - (RL7649) Location: Paignton and Remote (3 days per week onsite) Benefits: 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan. Job Overview: This role offers the exciting challenge of providing managerial and project oversight across our clients' tailored solutions team. The Tailored Solutions team primarily works with leading-edge GNSS simulators across the Positioning Navigation and Timing technologies. In supporting this portfolio there is the opportunity to be fully engaged across all phases of the Product Realisation Process', together with customer engagement. Job Responsibilities: Manage a team of Tailored Solutions (TS) Engineers to ensure that various, sometimes competing, business needs are met - effectively communicate priorities within and outside of the team. Manage key business stakeholders including sales, finance, PMO, engineering and operations, to ensure successful pre- and post-sales delivery of TS projects. Prepare pricing for TS projects and circulate for approval within the business whilst maintaining stakeholder alignment. Work with the TS engineering team and the sales team to derive technical and commercial solutions for customer issues, including through direct customer engagement. Provide forecasting for TS projects and associated component demands. Generate an overview of booked TS projects and ensure stakeholder alignment on their delivery. Manage team workload, ensuring efficient resource use and clear tracking of tasks and progress. Job Requirements: Proven experience in leading technical or engineering teams, with a focus on collaboration and performance management. Demonstrated project management skills, including the ability to prioritize tasks, forecast resource needs, and meet deadlines in dynamic environments. Strong technical background in PNT, GNSS, or related fields such as RF, microwave, electronic warfare (EW), antennas, or similar technologies. Must be able to attend the Paignton office as required, up to 3 days per week. Personal Attributes: Forward thinking; sees opportunities for growth and pushes the boundaries to find new ways to get results. Takes ownership, engaging around challenging issues with the ability to reach out and coordinate technical inputs from the wider stakeholder environment. Demonstratable experience of effectively prioritising responsibilities/projects for oneself and the team to make the most efficient use of time and resources. Experience of leading an engaged and energised team by encouraging the development of skills, providing a diverse scope of work and providing feedback and recognition. The ability to communicate and collaborate effectively across functions, multi-disciplined project teams and subject matter experts, ensuring all stakeholders are informed and consulted with in a timely manner. Familiar with (ideally GNSS-based) R&D methods, GNSS testing, and simulator development. High level of computer literacy with good presentation skills. To apply for this Tailored Solutions Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
3rd Line Telco Engineer - Gateshead - £45K Job Summary: The 3rd Line Telco Engineer will be responsible for providing expert-level technical support for complex telecommunications issues, performing advanced diagnostics, and collaborating with other support teams to ensure the highest levels of service reliability and performance. This role requires deep technical knowledge, strong problem-solving skills, and the ability to lead critical projects. Key Responsibilities: Technical Support Provide 3rd line support for telecommunications systems, including VoIP, SIP, PSTN, and mobile networks. Resolve complex technical issues escalated from 1st and 2nd Line Support teams. Conduct root cause analysis for recurring issues and implement long-term solutions. System Maintenance Perform advanced configuration, maintenance, and monitoring of telecom equipment and systems. Plan and implement system upgrades, patches, and improvements to ensure optimal performance. Project Management Lead and participate in telecommunications projects, including system upgrades, migrations, and new implementations. Collaborate with other IT teams and external vendors to ensure project success. Incident Management Manage and document the life cycle of critical incidents from initial report to resolution, including post-incident reviews. Develop and maintain incident response procedures and protocols. Customer Service Provide expert advice and support to customers and internal teams on telecommunications matters, including training. Ensure timely and effective communication with stakeholders regarding issue status and resolution timelines. Documentation Create and maintain detailed technical documentation, including network diagrams, configuration guides, and operational procedures. Develop and deliver training materials and sessions for 1st and 2nd Line Support teams. Continuous Improvement Identify and implement improvements to telecommunications processes and practices. Stay updated with the latest industry trends, technologies, and best practices. Requirements Experience Minimum of 5 years of experience in a telecommunications support role, with at least 2 years in a 3rd line or similar expert-level position. Technical Skills Proficiency in telecom network infrastructure, including Routers, Switches, Firewalls, and other telecom equipment. In-depth knowledge of telecommunications protocols and systems such as VoIP, SIP, PSTN, and mobile networks. Experience with telecom monitoring and diagnostic tools. Familiarity with telecom regulatory and compliance requirements. Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and lead projects. Detail-oriented with strong organizational skills. This is an excellent opportunity to join a field leading client that can offer a stable working environment and opportunities for career development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
23/12/2024
Full time
3rd Line Telco Engineer - Gateshead - £45K Job Summary: The 3rd Line Telco Engineer will be responsible for providing expert-level technical support for complex telecommunications issues, performing advanced diagnostics, and collaborating with other support teams to ensure the highest levels of service reliability and performance. This role requires deep technical knowledge, strong problem-solving skills, and the ability to lead critical projects. Key Responsibilities: Technical Support Provide 3rd line support for telecommunications systems, including VoIP, SIP, PSTN, and mobile networks. Resolve complex technical issues escalated from 1st and 2nd Line Support teams. Conduct root cause analysis for recurring issues and implement long-term solutions. System Maintenance Perform advanced configuration, maintenance, and monitoring of telecom equipment and systems. Plan and implement system upgrades, patches, and improvements to ensure optimal performance. Project Management Lead and participate in telecommunications projects, including system upgrades, migrations, and new implementations. Collaborate with other IT teams and external vendors to ensure project success. Incident Management Manage and document the life cycle of critical incidents from initial report to resolution, including post-incident reviews. Develop and maintain incident response procedures and protocols. Customer Service Provide expert advice and support to customers and internal teams on telecommunications matters, including training. Ensure timely and effective communication with stakeholders regarding issue status and resolution timelines. Documentation Create and maintain detailed technical documentation, including network diagrams, configuration guides, and operational procedures. Develop and deliver training materials and sessions for 1st and 2nd Line Support teams. Continuous Improvement Identify and implement improvements to telecommunications processes and practices. Stay updated with the latest industry trends, technologies, and best practices. Requirements Experience Minimum of 5 years of experience in a telecommunications support role, with at least 2 years in a 3rd line or similar expert-level position. Technical Skills Proficiency in telecom network infrastructure, including Routers, Switches, Firewalls, and other telecom equipment. In-depth knowledge of telecommunications protocols and systems such as VoIP, SIP, PSTN, and mobile networks. Experience with telecom monitoring and diagnostic tools. Familiarity with telecom regulatory and compliance requirements. Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and lead projects. Detail-oriented with strong organizational skills. This is an excellent opportunity to join a field leading client that can offer a stable working environment and opportunities for career development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
Desktop Support Engineer (Security Cleared, SC) Location: Huntington 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Huntington. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Huntington 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Huntington. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Yeovilton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Yeovilton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Yeovilton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Yeovilton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Portsmouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Portsmouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Portsmouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Portsmouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Carterton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Carterton . The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Carterton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Carterton . The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Description We are seeking a Data Engineer to join a leading financial institution's data team. In this role, you will be instrumental in ensuring compliance with financial regulations by working on innovative data solutions that enhance reporting efficiency and accuracy. Using advanced data analytics and engineering techniques, you will help optimize processes and provide critical insights to support regulatory reporting. You will join a team currently developing a cutting-edge solution utilizing Azure Synapse integrated with Power BI dashboards. This project aims to transform how financial analysts access and analyze regulatory data, improving the efficiency of reporting processes and ensuring compliance with evolving standards. Key Responsibilities Design, develop, and maintain ETL processes using Azure Data Factory and other relevant tools. Build and optimize data models to support efficient data analysis and reporting. Design and develop SQL queries and procedures to ensure data stability and performance. Maintain Back End infrastructure to ensure high performance and reliability. Collaborate with data analysts, product owners, and stakeholders to understand requirements and deliver effective solutions. Implement best practices in data management, security, and governance. Troubleshoot and resolve data-related issues and provide ongoing support. Requirements Proven experience (minimum of 4+ years) as a Data Engineer or in a similar role. Expertise in Azure Synapse Analytics, Azure Data Factory, and Power BI. Proficiency in SQL, Python, and other relevant programming languages. Experience with data modelling, ETL processes, and data warehousing. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Preferred Qualifications Experience in the financial services industry, particularly in regulatory reporting. Familiarity with Azure Databricks. Knowledge of data governance and security best practices. Certification in Azure Data Engineering or related fields. About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity! Levy Associates Limited is acting as an Employment Business in relation to this vacancy.
20/12/2024
Project-based
Job Description We are seeking a Data Engineer to join a leading financial institution's data team. In this role, you will be instrumental in ensuring compliance with financial regulations by working on innovative data solutions that enhance reporting efficiency and accuracy. Using advanced data analytics and engineering techniques, you will help optimize processes and provide critical insights to support regulatory reporting. You will join a team currently developing a cutting-edge solution utilizing Azure Synapse integrated with Power BI dashboards. This project aims to transform how financial analysts access and analyze regulatory data, improving the efficiency of reporting processes and ensuring compliance with evolving standards. Key Responsibilities Design, develop, and maintain ETL processes using Azure Data Factory and other relevant tools. Build and optimize data models to support efficient data analysis and reporting. Design and develop SQL queries and procedures to ensure data stability and performance. Maintain Back End infrastructure to ensure high performance and reliability. Collaborate with data analysts, product owners, and stakeholders to understand requirements and deliver effective solutions. Implement best practices in data management, security, and governance. Troubleshoot and resolve data-related issues and provide ongoing support. Requirements Proven experience (minimum of 4+ years) as a Data Engineer or in a similar role. Expertise in Azure Synapse Analytics, Azure Data Factory, and Power BI. Proficiency in SQL, Python, and other relevant programming languages. Experience with data modelling, ETL processes, and data warehousing. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Preferred Qualifications Experience in the financial services industry, particularly in regulatory reporting. Familiarity with Azure Databricks. Knowledge of data governance and security best practices. Certification in Azure Data Engineering or related fields. About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity! Levy Associates Limited is acting as an Employment Business in relation to this vacancy.
Desktop Support Engineer (Security Cleared) Location: Plymouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Plymouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared) Location: Plymouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Plymouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Field Service Technician £18.51 per hour 2-month contract from March Bristol, Hybrid Summary of Responsibilities: As a Field Service Technician, you will be responsible for managing and maintaining IT services and equipment within your assigned Hub and surrounding spokes. Your key responsibilities will include: * Queue Ticket Management: Efficiently manage and update tickets assigned to your Hub, ensuring service levels are maintained as per the contract. * Hub Stock Management: Oversee asset management, including scanning items in and out of locations, in accordance with contractual obligations. * Disposal Management: Effectively manage the disposal of equipment through your Hub, ensuring compliance with contractual requirements. * Hardware Repairs: Triage and performing hardware repairs on in-warranty equipment, liaising with vendors for parts and returns as needed. * Locker Replenishments: Replenish lockers with necessary equipment as per contractual agreements. * Service Improvement: Identify and highlight potential service issues or improvements to your Team Leader. Essential Requirements: * Security Clearance: Must have or be able to obtain SC clearance. * Nationality: Must be a UK National with a UK passport. * Availability: Must join the out-of-hours (OOH) rota and standby. * Driving Licence: Must have a full, clean driving licence. * Experience: Minimum of 2 years' experience in a PC field service or PC field workshop environment. * Technical Skills: Proficient in diagnosing, troubleshooting, supporting, and repairing hardware, including complex laptop break/fix repairs. *Certifications: Accredited or willing to undergo training for HP and Dell desktop and laptop support. This role requires a proactive and detail-oriented individual who can manage multiple tasks efficiently while maintaining high service standards. If you meet the essential requirements and are ready to join a dynamic team, we encourage you to apply. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Field Service Technician £18.51 per hour 2-month contract from March Bristol, Hybrid Summary of Responsibilities: As a Field Service Technician, you will be responsible for managing and maintaining IT services and equipment within your assigned Hub and surrounding spokes. Your key responsibilities will include: * Queue Ticket Management: Efficiently manage and update tickets assigned to your Hub, ensuring service levels are maintained as per the contract. * Hub Stock Management: Oversee asset management, including scanning items in and out of locations, in accordance with contractual obligations. * Disposal Management: Effectively manage the disposal of equipment through your Hub, ensuring compliance with contractual requirements. * Hardware Repairs: Triage and performing hardware repairs on in-warranty equipment, liaising with vendors for parts and returns as needed. * Locker Replenishments: Replenish lockers with necessary equipment as per contractual agreements. * Service Improvement: Identify and highlight potential service issues or improvements to your Team Leader. Essential Requirements: * Security Clearance: Must have or be able to obtain SC clearance. * Nationality: Must be a UK National with a UK passport. * Availability: Must join the out-of-hours (OOH) rota and standby. * Driving Licence: Must have a full, clean driving licence. * Experience: Minimum of 2 years' experience in a PC field service or PC field workshop environment. * Technical Skills: Proficient in diagnosing, troubleshooting, supporting, and repairing hardware, including complex laptop break/fix repairs. *Certifications: Accredited or willing to undergo training for HP and Dell desktop and laptop support. This role requires a proactive and detail-oriented individual who can manage multiple tasks efficiently while maintaining high service standards. If you meet the essential requirements and are ready to join a dynamic team, we encourage you to apply. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey, and a skilled, UK based Oracle Application Support Lead is required to join them in the new year to oversee their strategic project of change. Role will be to lead and mentor the Oracle Support Engineers, ensuring effective support delivery for the platform within the Application Management Team. Focus on enhancing team output, incorporating business feedback, and driving quality and cost reduction initiatives. The Lead Application Support Engineer will manage a team of Application Support Engineers and will be responsible for the Oracle EBS business-facing platform, which includes the primary business operating system, client portal, system integrations, and the field service platform. Oversee the support of the platform managing and resolving incidents and requests, ensuring adherence to agreed SLAs. Facilitate collaboration with business colleagues to ensure timely resolution and completion. Guide the team in writing and creating scripts to analyse and update data within the platform, ensuring alignment with business requirements and maintaining data integrity. Experience required: Recent proven experience in a lead/senior application support role with Oracle products Mentoring/Team Lead experience Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform Certifications in Oracle technologies advantageous Ability to document processes, resolutions, and knowledge articles clearly Excellent problem-solving abilities and a customer-centric approach Ability to work collaboratively in a team environment and across different regions This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
20/12/2024
Full time
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey, and a skilled, UK based Oracle Application Support Lead is required to join them in the new year to oversee their strategic project of change. Role will be to lead and mentor the Oracle Support Engineers, ensuring effective support delivery for the platform within the Application Management Team. Focus on enhancing team output, incorporating business feedback, and driving quality and cost reduction initiatives. The Lead Application Support Engineer will manage a team of Application Support Engineers and will be responsible for the Oracle EBS business-facing platform, which includes the primary business operating system, client portal, system integrations, and the field service platform. Oversee the support of the platform managing and resolving incidents and requests, ensuring adherence to agreed SLAs. Facilitate collaboration with business colleagues to ensure timely resolution and completion. Guide the team in writing and creating scripts to analyse and update data within the platform, ensuring alignment with business requirements and maintaining data integrity. Experience required: Recent proven experience in a lead/senior application support role with Oracle products Mentoring/Team Lead experience Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform Certifications in Oracle technologies advantageous Ability to document processes, resolutions, and knowledge articles clearly Excellent problem-solving abilities and a customer-centric approach Ability to work collaboratively in a team environment and across different regions This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Subject - AP Manager - 3 months FTC - Possibility of Extension - £45k-£55k PA - Hybrid - 3dpw on-Site - Newcastle Upon Tyne Job Title: Accounts Payable Manager Job Type: Fixed Term Contract (3 months) Location: Newcastle Upon Tyne - Hybrid (3 days per week on-site) Salary: £45k-£55k PA Benefits: Excellent Benefits The Client: Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate: We need a confident AP Manager who will be able to hit the ground running in this busy department, and support with change and process management, as well as the day-to-day management of a team of 18. The ideal candidate will have experience of working in a Shared Service Centre environment/large Global Business. Previous Construction/Engineering sector experience would be beneficial but not essential. Excellent knowledge of VAT is essential, and Prompt Payment Code (PPC) would be highly advantageous. We are looking for someone with proven Management experience. The Role: This is a newly created position to provide support to the current AP Manager, due to the large size of the team, and the finance transformation the company is currently going through. Initially for a period of 3 months, but there is the possibility that this may be extended. Ideally, we are looking for a candidate that can accommodate a January start; however, we will consider candidates with up to 4 weeks' notice. This role will involve management and day-to-day leadership of the Accounts Payable team to ensure that all invoices are processed accurately and in a timely manner across the UKIMEA, AMR and EUR regions. This is a very busy department, so would suit a manager who is used to working in a fast-paced environment, with set deadlines, and changing priorities. This would suit a seasoned Finance Manager, who ideally has finance transformation experience. Key Responsibilities: Oversee the management and day to day leadership of the accounts payable team to ensure that all invoices are processed accurately and in a timely manner across the UKIMEA, AMR and EUR regions Ensure the ethos of best-in-class customer service is instilled in the team members. Establish compliance to global company policies and procedures in regard to accounts payable activities covering staff, suppliers and sub-consultants. Maintain and safeguard the supplier master records to ensure accuracy and completeness. Review, approve, and process payments to staff, suppliers, and sub-consultants. Manage the accounts payable aging report to ensure outstanding payments are justified. Provide guidance, coaching, and training to the teams in UKIMEA, AMR and EUR Drive improvement of process efficiency and standardization. Collaborate with global teams to implement global systems and promote automation across UKIMEA, AMR and EUR Collaborate with global treasury to support cashflow forecast, banking and other treasury duties. Requirements: Bachelor's degree in accounting, finance or a related field. At least 6 years of relevant experience in accounts payable Shared services center (SSC)/Business process outsource (BPO) background Experienced and strong AP operation Lead and people management Strong knowledge of accounting principles and practices, local tax laws and regulations, as well as project accounting. Capable of communicating at all levels of staff and maintain good relationships with internal and external stakeholders and sub-consultants in the wider business. Excellent analytical and problem-solving skills. Ability to work independently using own initiative and as part of a team. Strong attention to detail and an emphasis on accuracy. Deep knowledge of JD Edwards, Concur or other enterprise payment/supplier portals including experience in implementation of the systems. Proficiency in Microsoft Office applications, particularly Excel. To apply for this AP Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
19/12/2024
Subject - AP Manager - 3 months FTC - Possibility of Extension - £45k-£55k PA - Hybrid - 3dpw on-Site - Newcastle Upon Tyne Job Title: Accounts Payable Manager Job Type: Fixed Term Contract (3 months) Location: Newcastle Upon Tyne - Hybrid (3 days per week on-site) Salary: £45k-£55k PA Benefits: Excellent Benefits The Client: Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate: We need a confident AP Manager who will be able to hit the ground running in this busy department, and support with change and process management, as well as the day-to-day management of a team of 18. The ideal candidate will have experience of working in a Shared Service Centre environment/large Global Business. Previous Construction/Engineering sector experience would be beneficial but not essential. Excellent knowledge of VAT is essential, and Prompt Payment Code (PPC) would be highly advantageous. We are looking for someone with proven Management experience. The Role: This is a newly created position to provide support to the current AP Manager, due to the large size of the team, and the finance transformation the company is currently going through. Initially for a period of 3 months, but there is the possibility that this may be extended. Ideally, we are looking for a candidate that can accommodate a January start; however, we will consider candidates with up to 4 weeks' notice. This role will involve management and day-to-day leadership of the Accounts Payable team to ensure that all invoices are processed accurately and in a timely manner across the UKIMEA, AMR and EUR regions. This is a very busy department, so would suit a manager who is used to working in a fast-paced environment, with set deadlines, and changing priorities. This would suit a seasoned Finance Manager, who ideally has finance transformation experience. Key Responsibilities: Oversee the management and day to day leadership of the accounts payable team to ensure that all invoices are processed accurately and in a timely manner across the UKIMEA, AMR and EUR regions Ensure the ethos of best-in-class customer service is instilled in the team members. Establish compliance to global company policies and procedures in regard to accounts payable activities covering staff, suppliers and sub-consultants. Maintain and safeguard the supplier master records to ensure accuracy and completeness. Review, approve, and process payments to staff, suppliers, and sub-consultants. Manage the accounts payable aging report to ensure outstanding payments are justified. Provide guidance, coaching, and training to the teams in UKIMEA, AMR and EUR Drive improvement of process efficiency and standardization. Collaborate with global teams to implement global systems and promote automation across UKIMEA, AMR and EUR Collaborate with global treasury to support cashflow forecast, banking and other treasury duties. Requirements: Bachelor's degree in accounting, finance or a related field. At least 6 years of relevant experience in accounts payable Shared services center (SSC)/Business process outsource (BPO) background Experienced and strong AP operation Lead and people management Strong knowledge of accounting principles and practices, local tax laws and regulations, as well as project accounting. Capable of communicating at all levels of staff and maintain good relationships with internal and external stakeholders and sub-consultants in the wider business. Excellent analytical and problem-solving skills. Ability to work independently using own initiative and as part of a team. Strong attention to detail and an emphasis on accuracy. Deep knowledge of JD Edwards, Concur or other enterprise payment/supplier portals including experience in implementation of the systems. Proficiency in Microsoft Office applications, particularly Excel. To apply for this AP Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey that will deliver a strategic project of change, and a skilled, UK based Application Support Engineer is required to join them in the new year. The Application Support Engineer is responsible for supporting the Oracle EBS business facing platform. These include the primary business operating system, business client portal, system integrations and the field service platform. You will be responsible for the successful delivery of support for the platform within the Application Management Team through the team's delivery, driving the pace of the team output whilst focusing on business feedback, quality and cost reduction. The Application Support Engineer will be familiar with the ServiceNow platform and the resolution of Incidents and Requests managing to agreed SLAs. As well as coordinating with business colleagues to ensure successful resolution/completion of Incidents and Requests You will also be required to write and create scripts to analyse and update data in the platform to support business data and updates to the platform, in line with business requirements. Experience required: Recent proven experience in application support with Oracle products Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
19/12/2024
Full time
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey that will deliver a strategic project of change, and a skilled, UK based Application Support Engineer is required to join them in the new year. The Application Support Engineer is responsible for supporting the Oracle EBS business facing platform. These include the primary business operating system, business client portal, system integrations and the field service platform. You will be responsible for the successful delivery of support for the platform within the Application Management Team through the team's delivery, driving the pace of the team output whilst focusing on business feedback, quality and cost reduction. The Application Support Engineer will be familiar with the ServiceNow platform and the resolution of Incidents and Requests managing to agreed SLAs. As well as coordinating with business colleagues to ensure successful resolution/completion of Incidents and Requests You will also be required to write and create scripts to analyse and update data in the platform to support business data and updates to the platform, in line with business requirements. Experience required: Recent proven experience in application support with Oracle products Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Our client is an international IT service provider who requires multiple IT Field Support Engineers to support one of their key customers that covers sites throughout the UK. START: 17/03/2025 END DATE: 31/05/2025 (POSSIBILITY TO EXTEND) CLEARANCE: SC - POSSIBILITY TO SPONSOR RATE: £18.51 PER HOUR (7.5 HOURS PER DAY) LOCATIONS: BRISTOL, HAMPSHIRE, YEOVIL, WOLVERHAMPTON, LINCOLN WILTSHIRE, OXFORDSHIRE, BUCKINGHAMSHIRE, LONDON, NORTHERN IRELAND Summary of responsibilities * Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract * Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract * Effective Management of disposals that go through their Hub as per contract * Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract * Locker replenishments where appropriate as per contract * Highlight potential issues with service/potential service improvements to their Team Leader * Follow any agreed processes and procedures either from the Authority (site regulations etc) Essentials: - Must join the OOH rota and standby - Must have a full clean driving licence * 2 year+ experience in a PC field service environment or PC field Workshop environment * Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
19/12/2024
Project-based
Our client is an international IT service provider who requires multiple IT Field Support Engineers to support one of their key customers that covers sites throughout the UK. START: 17/03/2025 END DATE: 31/05/2025 (POSSIBILITY TO EXTEND) CLEARANCE: SC - POSSIBILITY TO SPONSOR RATE: £18.51 PER HOUR (7.5 HOURS PER DAY) LOCATIONS: BRISTOL, HAMPSHIRE, YEOVIL, WOLVERHAMPTON, LINCOLN WILTSHIRE, OXFORDSHIRE, BUCKINGHAMSHIRE, LONDON, NORTHERN IRELAND Summary of responsibilities * Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract * Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract * Effective Management of disposals that go through their Hub as per contract * Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract * Locker replenishments where appropriate as per contract * Highlight potential issues with service/potential service improvements to their Team Leader * Follow any agreed processes and procedures either from the Authority (site regulations etc) Essentials: - Must join the OOH rota and standby - Must have a full clean driving licence * 2 year+ experience in a PC field service environment or PC field Workshop environment * Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
IT Support Field Engineer | Hardware, Software, Windows, HP, Dell, Microsoft, Installation, Break/fix | SC Clearance: Must have Active SC Clearance to be considered for this position at this time The role: We are currently working with a a leading global technology consultancy who are embarking on an exciting Defence project in 2025. They are looking for 15 IT Engineers to work across various sites in the UK, focusing on Hardware and Software support. Key Information: Duration: 3 months initially - very highly likely extensions. Pay: £18.51 per hour Inside IR35 (Umbrella) Location: On site in one of 11 different locations: London, High Wycombe, Portsmouth, Bristol, Yeovil, Plymouth, Wolverhampton, Carterton, Lisburn, Tidworth, Lincoln - which ever one is closest for you! Start Date: Feb/March 2025 ideally The Key Requirements: Full clean drivers license. 1st and 2nd line IT Support experience - Desktop Support, Field Engineering, Installation, 2nd Line, Hardware roles etc 2+ years experience in a field service or workshop environment. HP and Dell accreditation's Experience troubleshooting and fixing hardware and some software faults within Dell, HP, Windows/Microsoft environment. Hardware Installation. SC Clearance is essential Responsibilities: Respond to all Incidents and requests as required. Diagnose and Fix hardware faults and basic software faults. Adhere to agreed SLAs and KPIs. Meet and exceed customer needs and expectations. Accurate use of ticketing system Collaboration and teamwork within the IT team to provide the best possible service. If you have SC clearance and meet the above requirements, we'd love to hear from you! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
19/12/2024
Project-based
IT Support Field Engineer | Hardware, Software, Windows, HP, Dell, Microsoft, Installation, Break/fix | SC Clearance: Must have Active SC Clearance to be considered for this position at this time The role: We are currently working with a a leading global technology consultancy who are embarking on an exciting Defence project in 2025. They are looking for 15 IT Engineers to work across various sites in the UK, focusing on Hardware and Software support. Key Information: Duration: 3 months initially - very highly likely extensions. Pay: £18.51 per hour Inside IR35 (Umbrella) Location: On site in one of 11 different locations: London, High Wycombe, Portsmouth, Bristol, Yeovil, Plymouth, Wolverhampton, Carterton, Lisburn, Tidworth, Lincoln - which ever one is closest for you! Start Date: Feb/March 2025 ideally The Key Requirements: Full clean drivers license. 1st and 2nd line IT Support experience - Desktop Support, Field Engineering, Installation, 2nd Line, Hardware roles etc 2+ years experience in a field service or workshop environment. HP and Dell accreditation's Experience troubleshooting and fixing hardware and some software faults within Dell, HP, Windows/Microsoft environment. Hardware Installation. SC Clearance is essential Responsibilities: Respond to all Incidents and requests as required. Diagnose and Fix hardware faults and basic software faults. Adhere to agreed SLAs and KPIs. Meet and exceed customer needs and expectations. Accurate use of ticketing system Collaboration and teamwork within the IT team to provide the best possible service. If you have SC clearance and meet the above requirements, we'd love to hear from you! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Application Support Engineer Responsible for troubleshooting and resolving application issues and related technologies for Auxilion and external Clients. You will provide high quality technical support and customer assistance with a high level of accurate diagnosis and resolution.This role requires experience as a power platform engineer or similar role and in developing Power Apps, Power Automate flows and Power BI dashboards. If you are passionate about technology and adept at troubleshooting complex systems and want to gain experience on wide range of technologies this is the role for you. What will you be doing: Serve as the main point of contact for clients regarding technical inquiries, issues, and escalations related to Power Platform applications. Provide level 2 support through effective troubleshooting and resolution to ensure minimal downtime and optimal performance. Create and maintain comprehensive documentation, including technical specifications, user guides, and troubleshooting procedures, to facilitate knowledge transfer and ensure adherence to best practices. Assist to customise Power Platform solutions, including Power Apps, Power Automate, and Power BI. Collaborate with business stakeholders to understand requirements and perform enhancements to existing applications and systems. Gain knowledge of business logic within the application stack to identify and address bottlenecks. Stay up to date with the latest trends, developments, and best practices in Microsoft Power Platform technologies. Leverage this knowledge to recommend and implement enhancements and optimizations to existing applications. What skills will you have: Essentials 1-2 years' experience as a Power Platform engineer or similar role. Proficiency in developing and supporting Power Apps, Power Automate flows and Power BI dashboards. Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Excellent customer service and communication skills. Desirable Relevant certifications such as Microsoft Certified: Power Platform Fundamentals or Microsoft Certified: Power Platform App Maker would be advantageous. Experience with Microsoft Azure services, particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps Knowledge and expertise in ITIL service support. Incident, Problem, Change and Release management. Experience of supporting business applications. Business Competencies: Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Solution orientated. Attention to detail. Ability to influence business stakeholders. Excellent oral and written communicator. Organised and proactive mindset. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
19/12/2024
Full time
Application Support Engineer Responsible for troubleshooting and resolving application issues and related technologies for Auxilion and external Clients. You will provide high quality technical support and customer assistance with a high level of accurate diagnosis and resolution.This role requires experience as a power platform engineer or similar role and in developing Power Apps, Power Automate flows and Power BI dashboards. If you are passionate about technology and adept at troubleshooting complex systems and want to gain experience on wide range of technologies this is the role for you. What will you be doing: Serve as the main point of contact for clients regarding technical inquiries, issues, and escalations related to Power Platform applications. Provide level 2 support through effective troubleshooting and resolution to ensure minimal downtime and optimal performance. Create and maintain comprehensive documentation, including technical specifications, user guides, and troubleshooting procedures, to facilitate knowledge transfer and ensure adherence to best practices. Assist to customise Power Platform solutions, including Power Apps, Power Automate, and Power BI. Collaborate with business stakeholders to understand requirements and perform enhancements to existing applications and systems. Gain knowledge of business logic within the application stack to identify and address bottlenecks. Stay up to date with the latest trends, developments, and best practices in Microsoft Power Platform technologies. Leverage this knowledge to recommend and implement enhancements and optimizations to existing applications. What skills will you have: Essentials 1-2 years' experience as a Power Platform engineer or similar role. Proficiency in developing and supporting Power Apps, Power Automate flows and Power BI dashboards. Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Excellent customer service and communication skills. Desirable Relevant certifications such as Microsoft Certified: Power Platform Fundamentals or Microsoft Certified: Power Platform App Maker would be advantageous. Experience with Microsoft Azure services, particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps Knowledge and expertise in ITIL service support. Incident, Problem, Change and Release management. Experience of supporting business applications. Business Competencies: Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Solution orientated. Attention to detail. Ability to influence business stakeholders. Excellent oral and written communicator. Organised and proactive mindset. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Field Service/Tech Engineer - SC Cleared We are on the lookout for multiple Desktop Support Technician's to support onsite ticket management for multiple locations. You will be working in a fast paced environment, requiring continuous support and taking steps to improving service support. Experience: 2+ Year's Field Service Environment Experience Troubleshooting and repairing PC's and Laptops Technical updates Service Maintenance Liaise and Arrange Parts for technical equipment Manage active and potential service issues Contract Details: £140 - £150 Per Day (Inside IR35) Onsite 3- 6 months Contract (Likely to Extend) Active SC Clearance Required Multiple locations across the UK, these can be discussed following application. Please apply for immediate consideration.
19/12/2024
Project-based
Field Service/Tech Engineer - SC Cleared We are on the lookout for multiple Desktop Support Technician's to support onsite ticket management for multiple locations. You will be working in a fast paced environment, requiring continuous support and taking steps to improving service support. Experience: 2+ Year's Field Service Environment Experience Troubleshooting and repairing PC's and Laptops Technical updates Service Maintenance Liaise and Arrange Parts for technical equipment Manage active and potential service issues Contract Details: £140 - £150 Per Day (Inside IR35) Onsite 3- 6 months Contract (Likely to Extend) Active SC Clearance Required Multiple locations across the UK, these can be discussed following application. Please apply for immediate consideration.
We are recruitng for SC Engineers on contract to work for Government organisation in Bristol. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Essentials Must have SC clearance/or be able to gain this, UK National with a UK passport Must join the OOH rota and standby, must have a full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training
19/12/2024
Sezonier
We are recruitng for SC Engineers on contract to work for Government organisation in Bristol. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Essentials Must have SC clearance/or be able to gain this, UK National with a UK passport Must join the OOH rota and standby, must have a full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training