Hays are supporting a growing organisation based in Bristol City Centre to recruit a new, permanent IT Service Desk Analyst. The role is paying between £26,000 - £32,000 depending on experience and will offer hybrid working post probation. In the role you'll provide a variety of 1st and 2nd line technical support across software, applications and hardware. You'll need to have experience working in a similar role and the below technical skills are ideally required: M365 Suite Azure Active Directory Windows 10 & 11 InTune & Autopilot Basic Networking Powershell Scripting The role offers a really varied day to day, lots of opportunity to learn and upskill and you'll work within a team with a great culture and brilliant working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/09/2024
Full time
Hays are supporting a growing organisation based in Bristol City Centre to recruit a new, permanent IT Service Desk Analyst. The role is paying between £26,000 - £32,000 depending on experience and will offer hybrid working post probation. In the role you'll provide a variety of 1st and 2nd line technical support across software, applications and hardware. You'll need to have experience working in a similar role and the below technical skills are ideally required: M365 Suite Azure Active Directory Windows 10 & 11 InTune & Autopilot Basic Networking Powershell Scripting The role offers a really varied day to day, lots of opportunity to learn and upskill and you'll work within a team with a great culture and brilliant working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Support Analyst Salary Up to £30,600 + Bonus Hybrid Working Coleraine CPS Group are currently working with a well-established business who are going through a period of exciting growth and are looking for a new IT Support Analyst to join the team. In this position you would be working as a part of the IT Service Desk team helping to deliver an outstanding IT service by providing desktop, remote and infrastructure support. Key Responsibilities: * Providing 1st/2nd line onsite and remote support * Support a range of software applications including office 365, Sage X3 etc. * Administer Windows Servers in physical, Azure, and VMWare environments * Provide support for PC's, Smartphones, Tablets, and Printers both onsite and remotely Candidate Skills/Experience: * Previous experience in a similar position * Good knowledge of network and PC operating systems including Windows Server, Azure, and VMWare environments * Strong knowledge of Microsoft Windows 10/11 * Good understanding of LAN/WAN networking and the ability to troubleshoot network issues * Prior experience managing deployments/rollouts of PC's, phone and Servers Contact: Matt Jacob - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
18/09/2024
Full time
IT Support Analyst Salary Up to £30,600 + Bonus Hybrid Working Coleraine CPS Group are currently working with a well-established business who are going through a period of exciting growth and are looking for a new IT Support Analyst to join the team. In this position you would be working as a part of the IT Service Desk team helping to deliver an outstanding IT service by providing desktop, remote and infrastructure support. Key Responsibilities: * Providing 1st/2nd line onsite and remote support * Support a range of software applications including office 365, Sage X3 etc. * Administer Windows Servers in physical, Azure, and VMWare environments * Provide support for PC's, Smartphones, Tablets, and Printers both onsite and remotely Candidate Skills/Experience: * Previous experience in a similar position * Good knowledge of network and PC operating systems including Windows Server, Azure, and VMWare environments * Strong knowledge of Microsoft Windows 10/11 * Good understanding of LAN/WAN networking and the ability to troubleshoot network issues * Prior experience managing deployments/rollouts of PC's, phone and Servers Contact: Matt Jacob - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Advent Geneva Support Analyst - Contract Opportunity - Dublin - 6 months - Financial Services A large global financial services client of ours are seeking an Advent Geneva Application Analyst to join them on an initial 6 month contract, on a relaxed hybrid basis out of Dublin, with likely extension. The rate is 300 - 350 euros a day and are looking for someone to start ASAP with interviews next week. Roles and Responsibility: Play a key role as part of global support team covering IT Core applications domain. Act as a first point of contact for Level 1 & Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual) operations. Document processes, procedures and policies as required for appropriate governance of platforms. Day-to-day monitoring of our internal processes to ensure pro-active resolution of any issues that arise. Document business user procedures and support user training. Participate in co-ordination and implementation of new platform releases with business users. Support Project Managers in ongoing initiatives related to the Business Core Operations Solutions. Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution. Support the business in Business Continuity and Disaster Recovery initiatives. Desired Experience: * SS&C Advent Geneva. * Familiarity with Broadridge Security Master, Price Master, and Analytics Master. * Linux operating systems. * Strong programming skills in Python, C#, and Visual Basic. * Experience with SQL Server and ability to write complex queries If of interest, please apply or send across your CV to (see below) Please note, no sponsorship is available for this role.
18/09/2024
Project-based
Advent Geneva Support Analyst - Contract Opportunity - Dublin - 6 months - Financial Services A large global financial services client of ours are seeking an Advent Geneva Application Analyst to join them on an initial 6 month contract, on a relaxed hybrid basis out of Dublin, with likely extension. The rate is 300 - 350 euros a day and are looking for someone to start ASAP with interviews next week. Roles and Responsibility: Play a key role as part of global support team covering IT Core applications domain. Act as a first point of contact for Level 1 & Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual) operations. Document processes, procedures and policies as required for appropriate governance of platforms. Day-to-day monitoring of our internal processes to ensure pro-active resolution of any issues that arise. Document business user procedures and support user training. Participate in co-ordination and implementation of new platform releases with business users. Support Project Managers in ongoing initiatives related to the Business Core Operations Solutions. Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution. Support the business in Business Continuity and Disaster Recovery initiatives. Desired Experience: * SS&C Advent Geneva. * Familiarity with Broadridge Security Master, Price Master, and Analytics Master. * Linux operating systems. * Strong programming skills in Python, C#, and Visual Basic. * Experience with SQL Server and ability to write complex queries If of interest, please apply or send across your CV to (see below) Please note, no sponsorship is available for this role.
IT Service Desk Manager £35,000-£45,000 Sheffield A unique opportunity is available for an ICT Service Desk Manager with 1st- 2nd line experience. This role is focused on supporting the company's internal infrastructure and their user base - not a managed service or solutions business. Key Responsibilities: Oversee day to day 1st & 2nd line support working to ITIL v4 framework. Carry out monthly 1-2-1s with IT Service Desk Analysts. Continuous Service Improvement by researching latest relevant frameworks and vendor best practises. Act as escalation point for all IT areas, applications, and business processes Track compliance with service level agreements. Excellent analytical and problem-solving skills with the ability to manage complex issues and prioritise effectively. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
Full time
IT Service Desk Manager £35,000-£45,000 Sheffield A unique opportunity is available for an ICT Service Desk Manager with 1st- 2nd line experience. This role is focused on supporting the company's internal infrastructure and their user base - not a managed service or solutions business. Key Responsibilities: Oversee day to day 1st & 2nd line support working to ITIL v4 framework. Carry out monthly 1-2-1s with IT Service Desk Analysts. Continuous Service Improvement by researching latest relevant frameworks and vendor best practises. Act as escalation point for all IT areas, applications, and business processes Track compliance with service level agreements. Excellent analytical and problem-solving skills with the ability to manage complex issues and prioritise effectively. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Applications Manager, Law Firm, Chesterfield & Sheffield Summary: We are seeking a business-focused Applications Manager to join the IT team of two Support Analysts and an Infrastructure Manager in this expanding law firm. In this new, key role, you will oversee the development and management of the firm's legal software applications and data systems, ensuring they align with business goals. The role is based in Chesterfield with regular visits to the Sheffield office. Why Join? The firm has doubled in size in two years to 80 staff. It's a new role and an opportunity to transform the way applications are managed and used. Opportunities for professional growth for someone with IT Training, Applications Analysis or Business Analysis skills, who has experience defining user workflows and of owning an application. Family atmosphere but with ambition to transform all business service functions. Accordingly, the role reports to the board. A great opportunity to really make a difference. Key Responsibilities: Reduce impact of differing working practices in the business through targeted IT training. Lead the technical management of Practice Management, Document Management, Case Management, and CRM systems. Oversee software life cycle management. Collaborate with stakeholders to implement and optimize new systems. Work with users to define and implement new application workflows. Offer technical support to the IT team and other departments. Stay updated with industry trends and recommend new technologies. Communicate effectively with all levels of staff. Develop and champion data management policies. Ensure data integrity of systems. Develop management reporting for the business. Lead projects related to application development and data management. Manage project plans, timelines, and ensure compliance with regulations. Engage with vendors for support, development and project work. Please apply with CV Applications Manager, Law Firm, Chesterfield & Sheffield
18/09/2024
Full time
Applications Manager, Law Firm, Chesterfield & Sheffield Summary: We are seeking a business-focused Applications Manager to join the IT team of two Support Analysts and an Infrastructure Manager in this expanding law firm. In this new, key role, you will oversee the development and management of the firm's legal software applications and data systems, ensuring they align with business goals. The role is based in Chesterfield with regular visits to the Sheffield office. Why Join? The firm has doubled in size in two years to 80 staff. It's a new role and an opportunity to transform the way applications are managed and used. Opportunities for professional growth for someone with IT Training, Applications Analysis or Business Analysis skills, who has experience defining user workflows and of owning an application. Family atmosphere but with ambition to transform all business service functions. Accordingly, the role reports to the board. A great opportunity to really make a difference. Key Responsibilities: Reduce impact of differing working practices in the business through targeted IT training. Lead the technical management of Practice Management, Document Management, Case Management, and CRM systems. Oversee software life cycle management. Collaborate with stakeholders to implement and optimize new systems. Work with users to define and implement new application workflows. Offer technical support to the IT team and other departments. Stay updated with industry trends and recommend new technologies. Communicate effectively with all levels of staff. Develop and champion data management policies. Ensure data integrity of systems. Develop management reporting for the business. Lead projects related to application development and data management. Manage project plans, timelines, and ensure compliance with regulations. Engage with vendors for support, development and project work. Please apply with CV Applications Manager, Law Firm, Chesterfield & Sheffield
Head of Product - Salesforce Our client are the world's largest technology provider in its field. They are a global community of 3,000 professionals with presence in 96 countries. They are seeking a Head of Product - Salesforce as part of a major transformation to customer journey for sales and service for both local and global customers. Fundamental to this transformation will be the development and roll-out of Salesforce Sales and Service Cloud to support this process. The Head of Product - Salesforce will work hand in hand with the business owners and the Programme Manager, whose role it will be to manage the roll-out of the Salesforce solution and business change globally. The Role Works with the product owners and Programme Manager to define and prioritise the product roadmap for the development of Salesforce. Leads and motivates an agile delivery team made up of third party and inhouse resources to configure and develop the Salesforce platform in line with the roadmap. Managing and co-ordinating with other teams - including ERP and integration - to deliver the complete solution. Manages the release plan and release management process to ensure seamless deployment of new features on a regular agile release cycle. Responsibilities for Head of Product - Salesforce Acts as Business Analyst and functional Salesforce architect, managing requirements from the business, and designing solutions in the Salesforce platform. Manages the incoming demand from the business, running the prioritisation process to feed these into an agile delivery team with monthly releases. Manages the agile team to deliver efficiently, via configuration of the Salesforce product, avoiding customer development where possible, and using the inbuilt salesforce tools. Oversees testing and UAT with the business owners and manages the release process. Manages any ongoing BAU changes to the product. Works with the Solutions Architect to define and oversee development of any Salesforce integrations to other systems. Create and maintain comprehensive documentation of the Salesforce solution, including designs, test plans, and user guides. Ensure all Salesforce solutions comply with industry regulations, data privacy, and security standards. Stay current with Salesforce releases, new features, and best practices. Skills & Expertise You will have the vision and product knowledge of where Salesforce can truly add value. You will support our business development, and grow the organisations understanding of Salesforce, and support in building a well-versed global workforce. You will have a true technical understanding of Salesforce and be the technical and development owner of the application. Strong stakeholder management expertise in programmer environments with multiple stakeholders Strategic thinker with background in transformation, who can really help the business see the art of the possible in terms of the customer journey, painting a compelling picture of the vision and strategy that motivates others to action. Strong written and verbal communication skills Builds partnerships and works collaboratively with others to meet shared objectives. Experience and qualifications Minimum of 5 years' experience in managing IT enabled customer service and sales programs, at least some of which in a global environment, using Salesforce in a similar asset based B2B business eg shipping, automotive, rail, aviation, etc. Degree educated - Business, Sales, or Marketing related degree a bonus. In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud. Experience of field service management and CPQ also an advantage Strong experience of process re-engineering and customer journey mapping: use and experience of Lean principles and methodologies an advantage Demonstrable ability to lead cross-functional teams and manage stakeholders at all levels. Experience in delivering Salesforce project using Agile delivery methodologies. Knowledge of SAFe an advantage Familiarity with customer experience management (CEM) and customer relationship management (CRM) best practices.
18/09/2024
Full time
Head of Product - Salesforce Our client are the world's largest technology provider in its field. They are a global community of 3,000 professionals with presence in 96 countries. They are seeking a Head of Product - Salesforce as part of a major transformation to customer journey for sales and service for both local and global customers. Fundamental to this transformation will be the development and roll-out of Salesforce Sales and Service Cloud to support this process. The Head of Product - Salesforce will work hand in hand with the business owners and the Programme Manager, whose role it will be to manage the roll-out of the Salesforce solution and business change globally. The Role Works with the product owners and Programme Manager to define and prioritise the product roadmap for the development of Salesforce. Leads and motivates an agile delivery team made up of third party and inhouse resources to configure and develop the Salesforce platform in line with the roadmap. Managing and co-ordinating with other teams - including ERP and integration - to deliver the complete solution. Manages the release plan and release management process to ensure seamless deployment of new features on a regular agile release cycle. Responsibilities for Head of Product - Salesforce Acts as Business Analyst and functional Salesforce architect, managing requirements from the business, and designing solutions in the Salesforce platform. Manages the incoming demand from the business, running the prioritisation process to feed these into an agile delivery team with monthly releases. Manages the agile team to deliver efficiently, via configuration of the Salesforce product, avoiding customer development where possible, and using the inbuilt salesforce tools. Oversees testing and UAT with the business owners and manages the release process. Manages any ongoing BAU changes to the product. Works with the Solutions Architect to define and oversee development of any Salesforce integrations to other systems. Create and maintain comprehensive documentation of the Salesforce solution, including designs, test plans, and user guides. Ensure all Salesforce solutions comply with industry regulations, data privacy, and security standards. Stay current with Salesforce releases, new features, and best practices. Skills & Expertise You will have the vision and product knowledge of where Salesforce can truly add value. You will support our business development, and grow the organisations understanding of Salesforce, and support in building a well-versed global workforce. You will have a true technical understanding of Salesforce and be the technical and development owner of the application. Strong stakeholder management expertise in programmer environments with multiple stakeholders Strategic thinker with background in transformation, who can really help the business see the art of the possible in terms of the customer journey, painting a compelling picture of the vision and strategy that motivates others to action. Strong written and verbal communication skills Builds partnerships and works collaboratively with others to meet shared objectives. Experience and qualifications Minimum of 5 years' experience in managing IT enabled customer service and sales programs, at least some of which in a global environment, using Salesforce in a similar asset based B2B business eg shipping, automotive, rail, aviation, etc. Degree educated - Business, Sales, or Marketing related degree a bonus. In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud. Experience of field service management and CPQ also an advantage Strong experience of process re-engineering and customer journey mapping: use and experience of Lean principles and methodologies an advantage Demonstrable ability to lead cross-functional teams and manage stakeholders at all levels. Experience in delivering Salesforce project using Agile delivery methodologies. Knowledge of SAFe an advantage Familiarity with customer experience management (CEM) and customer relationship management (CRM) best practices.
IT Support Analyst - Fluent Spanish MUST Speak Fluent Spanish Please DO NOT Apply for this role if you don't. About The Role: You'll be working in a dynamic IT & Infrastructure team within a Financial Environment helping with the delivery, management and support of all IT-related systems and applications. As an IT Support Analyst, you'll become an integral team member, providing hands-on and remote support for desktop services and telecoms systems. Minimum Required Skills: Fluent Spanish Speaker 1 year + IT Support experience Core knowledge of Windows Desktop/Server, Active Directory Some Linux Systems Administration on any variant - Red Hat, CentOS, Rocky Scripting in any language - Bash/Shell, Python or similar Whilst more junior applicants will be considered ideally candidates will have 3+ years' experience with a higher level of technical proficiency/additional skills. Highly Desirable Skills: Strong Database experience - SQL Server/Oracle - Able to write queries, stored procedures, triggers etc. Strong Linux Systems Administration - Red Hat, Ubuntu, CentOS, Rocky. Previous banking/Financial Application/Market Data Support experience Experience with FIX Protocol including Client Onboarding and day to day troubleshooting Some networking including DNS/DHCP, TCP/UDP, Telnet, IP, Ports etc. Knowledge or interest in the Financial markets including Equities, Futures, FX and Derivatives including basic Trading concepts. Some Cloud experience - AWS/Azure Previous use of GIT version control or similar The client has a broad salary range and will consider candidates with 1 to 5+ years' experience with remuneration in line with their level of experience/skills. There is also an excellent benefits package and annual bonus/share options.
18/09/2024
Full time
IT Support Analyst - Fluent Spanish MUST Speak Fluent Spanish Please DO NOT Apply for this role if you don't. About The Role: You'll be working in a dynamic IT & Infrastructure team within a Financial Environment helping with the delivery, management and support of all IT-related systems and applications. As an IT Support Analyst, you'll become an integral team member, providing hands-on and remote support for desktop services and telecoms systems. Minimum Required Skills: Fluent Spanish Speaker 1 year + IT Support experience Core knowledge of Windows Desktop/Server, Active Directory Some Linux Systems Administration on any variant - Red Hat, CentOS, Rocky Scripting in any language - Bash/Shell, Python or similar Whilst more junior applicants will be considered ideally candidates will have 3+ years' experience with a higher level of technical proficiency/additional skills. Highly Desirable Skills: Strong Database experience - SQL Server/Oracle - Able to write queries, stored procedures, triggers etc. Strong Linux Systems Administration - Red Hat, Ubuntu, CentOS, Rocky. Previous banking/Financial Application/Market Data Support experience Experience with FIX Protocol including Client Onboarding and day to day troubleshooting Some networking including DNS/DHCP, TCP/UDP, Telnet, IP, Ports etc. Knowledge or interest in the Financial markets including Equities, Futures, FX and Derivatives including basic Trading concepts. Some Cloud experience - AWS/Azure Previous use of GIT version control or similar The client has a broad salary range and will consider candidates with 1 to 5+ years' experience with remuneration in line with their level of experience/skills. There is also an excellent benefits package and annual bonus/share options.
Computer System Validation Expert vacancy requiring profound English knowledge for a globally operating Neuchâtel based company in the Pharma sector . Your tasks: Managing system activities with a focus on Analytical Instrument Qualification and Computerized System Validation Supporting the Data Integrity deployment in the department following cGMP, company policies and EHS requirements Authoring specification documents, including URS-FS-SDCS, plans, protocols, and reports Overseeing validation and qualification activities executed by analysts, providing training and support Executing and documenting Equipment and Software validation Conducting and participating in risk assessments, root cause analysis and investigations Your experience/knowledge: 5+ years of relevant validation experience in the biotechnology or pharmaceutical industry Solid skills in Data Integrity requirements and validation of life cycle requirements for cGMPs laboratory systems Profound project management knowledge to support project delivery and operational readiness Master's degree in Engineering, Computer Science, or related technical fields Language skills: French and English - fluent in written and spoken Your soft skills: Excellent comprehension skills with attention to detail A proven ability to lead cross functional teams and deliver on tight timelines Analytical and solution-orientated thinking Location: Neuchâtel, Switzerland Work setting: On-site Sector: Pharma Start: ASAP Duration: 12 months Workload: 100% Ref .Nr.: BH 22110 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
18/09/2024
Project-based
Computer System Validation Expert vacancy requiring profound English knowledge for a globally operating Neuchâtel based company in the Pharma sector . Your tasks: Managing system activities with a focus on Analytical Instrument Qualification and Computerized System Validation Supporting the Data Integrity deployment in the department following cGMP, company policies and EHS requirements Authoring specification documents, including URS-FS-SDCS, plans, protocols, and reports Overseeing validation and qualification activities executed by analysts, providing training and support Executing and documenting Equipment and Software validation Conducting and participating in risk assessments, root cause analysis and investigations Your experience/knowledge: 5+ years of relevant validation experience in the biotechnology or pharmaceutical industry Solid skills in Data Integrity requirements and validation of life cycle requirements for cGMPs laboratory systems Profound project management knowledge to support project delivery and operational readiness Master's degree in Engineering, Computer Science, or related technical fields Language skills: French and English - fluent in written and spoken Your soft skills: Excellent comprehension skills with attention to detail A proven ability to lead cross functional teams and deliver on tight timelines Analytical and solution-orientated thinking Location: Neuchâtel, Switzerland Work setting: On-site Sector: Pharma Start: ASAP Duration: 12 months Workload: 100% Ref .Nr.: BH 22110 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a 1st Line Support Analyst for a 3 month contract on a rate of £175/day (Inside of IR35). This role will be a hybrid of working in the office and at home. Responsibilities: - Handle customer contacts and resolve incidents, where possible, ensuring the correct processes are always followed and issues are resolved at first contact where possible - Accurately capture details of incidents through having the required technical knowledge to ask the correct questions - Perform triage of issues and accurately record information to categorise and prioritise tickets correctly - Where required, refer incidents to the correct resolver groups ensuring the correct data is collected and passed on - Handle any escalations to ensure a timely resolution - Where required, communicate effectively with Service Management to ensure that all incidents, problems and changes are well understood, and all actions are carried out as planned - Communicate effectively with 1st Line Team Leader especially with regards to any risks to the service or of any escalations that cannot be resolved in a timely manner - Be aware of Project activities that are ongoing and any effect they may have on service in order to advise customers correctly - Identify service improvements and actively seek involvement in bringing them into operation - Any gaps in processes and work instructions that are identified must be flagged or documented appropriately in Knowledge Base articles Essential Skills: - Demonstrable work experience equivalent to SCQF 7 or be educated to HNC level in an IT related subject - Proven track record in call handling - Experience of working in a service environment - Experience of using online tools to record and monitor customer contacts - Good technical knowledge of Microsoft based environments - Ability to use good listening and questioning techniques - Good communication skills especially when explaining resolutions or work around to customers - Good problem-solving skills - Customer focused with the ability to understand and resolve technical issues - Prepared to take personal accountability for defined area of responsibility - Good attention to detail and an ability to record specific information from customers accurately - Ability to work to changing priorities when major incidents occur - Polite and articulate Desirable Skills: - Previous experience of working within a service centre where the service is delivered by multiple supplier - Understanding of the Information Technology Infrastructure Library (ITIL) Framework and its application - Ability to be innovative especially when looking for solutions - Desire to widen area of expertise and to look for personal development opportunities
18/09/2024
Project-based
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a 1st Line Support Analyst for a 3 month contract on a rate of £175/day (Inside of IR35). This role will be a hybrid of working in the office and at home. Responsibilities: - Handle customer contacts and resolve incidents, where possible, ensuring the correct processes are always followed and issues are resolved at first contact where possible - Accurately capture details of incidents through having the required technical knowledge to ask the correct questions - Perform triage of issues and accurately record information to categorise and prioritise tickets correctly - Where required, refer incidents to the correct resolver groups ensuring the correct data is collected and passed on - Handle any escalations to ensure a timely resolution - Where required, communicate effectively with Service Management to ensure that all incidents, problems and changes are well understood, and all actions are carried out as planned - Communicate effectively with 1st Line Team Leader especially with regards to any risks to the service or of any escalations that cannot be resolved in a timely manner - Be aware of Project activities that are ongoing and any effect they may have on service in order to advise customers correctly - Identify service improvements and actively seek involvement in bringing them into operation - Any gaps in processes and work instructions that are identified must be flagged or documented appropriately in Knowledge Base articles Essential Skills: - Demonstrable work experience equivalent to SCQF 7 or be educated to HNC level in an IT related subject - Proven track record in call handling - Experience of working in a service environment - Experience of using online tools to record and monitor customer contacts - Good technical knowledge of Microsoft based environments - Ability to use good listening and questioning techniques - Good communication skills especially when explaining resolutions or work around to customers - Good problem-solving skills - Customer focused with the ability to understand and resolve technical issues - Prepared to take personal accountability for defined area of responsibility - Good attention to detail and an ability to record specific information from customers accurately - Ability to work to changing priorities when major incidents occur - Polite and articulate Desirable Skills: - Previous experience of working within a service centre where the service is delivered by multiple supplier - Understanding of the Information Technology Infrastructure Library (ITIL) Framework and its application - Ability to be innovative especially when looking for solutions - Desire to widen area of expertise and to look for personal development opportunities
Job Spec: Experienced ServiceNow resource. Minimum 6 Years -12 Years in collaborating with teams to understand their requirements and pain points, translating them into functional specifications. Design, configure, and customize ServiceNow modules to optimize legal service processes such as Sales And Order Management/Network Inventory Management Implement best practices for legal service management using ServiceNow, ensuring alignment with the organization's goals. Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions. Perform system testing, troubleshooting, and issue resolution during the implementation phase. Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow. Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design. Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform. Document processes, configurations, and solutions to create comprehensive user guides and training materials. Proven 6+ years' experience as a functional consultant or business analyst in legal services management. In-depth understanding of processes and workflows within organizations. Strong expertise in configuring and customizing the ServiceNow platform for legal service management . Excellent communication and interpersonal skills. Relevant ServiceNow certifications (eg, ServiceNow Certified Implementation Specialist) are a plus.
18/09/2024
Project-based
Job Spec: Experienced ServiceNow resource. Minimum 6 Years -12 Years in collaborating with teams to understand their requirements and pain points, translating them into functional specifications. Design, configure, and customize ServiceNow modules to optimize legal service processes such as Sales And Order Management/Network Inventory Management Implement best practices for legal service management using ServiceNow, ensuring alignment with the organization's goals. Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions. Perform system testing, troubleshooting, and issue resolution during the implementation phase. Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow. Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design. Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform. Document processes, configurations, and solutions to create comprehensive user guides and training materials. Proven 6+ years' experience as a functional consultant or business analyst in legal services management. In-depth understanding of processes and workflows within organizations. Strong expertise in configuring and customizing the ServiceNow platform for legal service management . Excellent communication and interpersonal skills. Relevant ServiceNow certifications (eg, ServiceNow Certified Implementation Specialist) are a plus.
SAP OMP Business Analyst - 15months + - Remote We are currently supporting our global end client in their search for an OMP Planning Business Analyst. Location: 100% remote Languages: English speaking Start date: ASAP Duration: Until Dec 2025 + possible extensions 4+ years of technology experience, with some business supply chain experience ideally in a Planning Environment (OMP (SOP, MEIO, OPR, Data Manager), SAP-APO, SAP-IBP) Understand the Business's needs and priorities from the Product, support management of our intake and prioritization process. Understands development estimates and how levels of effort impact the priority of requirements. Functional and technical experience within IT in E2E Supply chain processes and applications - eg, Demand Planning, Supply Network Planning, Advanced planning capabilities. SOP Layer knowledge and how connects with OPR is key. Experience in Tactical Planning (SOP Layer: Simulation, Scenario Planning, Solvers) (MEIO or SOP: Inventory, Min & Max, Safety Stock within OMP) (OPR: Data Manager & how the SOP Data impacts OP & and vice versa) Experience of working in projects deploying planning systems or complex data management processes.
18/09/2024
Project-based
SAP OMP Business Analyst - 15months + - Remote We are currently supporting our global end client in their search for an OMP Planning Business Analyst. Location: 100% remote Languages: English speaking Start date: ASAP Duration: Until Dec 2025 + possible extensions 4+ years of technology experience, with some business supply chain experience ideally in a Planning Environment (OMP (SOP, MEIO, OPR, Data Manager), SAP-APO, SAP-IBP) Understand the Business's needs and priorities from the Product, support management of our intake and prioritization process. Understands development estimates and how levels of effort impact the priority of requirements. Functional and technical experience within IT in E2E Supply chain processes and applications - eg, Demand Planning, Supply Network Planning, Advanced planning capabilities. SOP Layer knowledge and how connects with OPR is key. Experience in Tactical Planning (SOP Layer: Simulation, Scenario Planning, Solvers) (MEIO or SOP: Inventory, Min & Max, Safety Stock within OMP) (OPR: Data Manager & how the SOP Data impacts OP & and vice versa) Experience of working in projects deploying planning systems or complex data management processes.
ServiceNow Support Engineer - ITSM - this is a long term contract opportunity for our Basel based client in the financial sector . Your tasks: Primary point of contact for production support of the ServiceNow platform Troubleshooting, diagnosing, evaluating and resolving issues, as well as escalating them to relevant teams Performing and documenting root cause analysis ensuring lessons learned as shared with appropriate stakeholders Developing checks for typical problems and proactively recommend procedures, controls and improvements for problem prevention Implementing simple functionalities to resolve issues and meet new business requirements Maintaining and supporting the existing processes, as well as participating in ServiceNow major upgrades Your experience/knowledge: IT Support Analyst specializing in technical support, troubleshooting, system maintenance, and user training Experience with ServiceNow platform , with deep expertise in ITSM modules including Incident Management, Problem Management, Change Management, and Service Catalog Proficient in creating and maintaining comprehensive system documentation for configurations, processes, and support procedures Strong troubleshooting and investigative abilities, skilled at correlating complex issues across systems and external factors University degree in IT or related field Language skills: English - fluent in written and spoken Your soft skills: Excellent team player and ability to collaborate with team members and business counterpart Strong analytical and problem-solving abilities Location: Basel, Switzerland Work setting: Hybrid Sector: Finances Start: ASAP Duration: 12MM+ Workload: 100% Ref.Nr.: BH 22106 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
18/09/2024
Project-based
ServiceNow Support Engineer - ITSM - this is a long term contract opportunity for our Basel based client in the financial sector . Your tasks: Primary point of contact for production support of the ServiceNow platform Troubleshooting, diagnosing, evaluating and resolving issues, as well as escalating them to relevant teams Performing and documenting root cause analysis ensuring lessons learned as shared with appropriate stakeholders Developing checks for typical problems and proactively recommend procedures, controls and improvements for problem prevention Implementing simple functionalities to resolve issues and meet new business requirements Maintaining and supporting the existing processes, as well as participating in ServiceNow major upgrades Your experience/knowledge: IT Support Analyst specializing in technical support, troubleshooting, system maintenance, and user training Experience with ServiceNow platform , with deep expertise in ITSM modules including Incident Management, Problem Management, Change Management, and Service Catalog Proficient in creating and maintaining comprehensive system documentation for configurations, processes, and support procedures Strong troubleshooting and investigative abilities, skilled at correlating complex issues across systems and external factors University degree in IT or related field Language skills: English - fluent in written and spoken Your soft skills: Excellent team player and ability to collaborate with team members and business counterpart Strong analytical and problem-solving abilities Location: Basel, Switzerland Work setting: Hybrid Sector: Finances Start: ASAP Duration: 12MM+ Workload: 100% Ref.Nr.: BH 22106 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Business Analysts Come join our team supporting the exciting work or the European Investment Bank in the historic city of Luxembourg. We are looking for a team player who has experience of reviewing and updating contracts in the Financial Sector, and has a good understanding of lending, interest rates, and capital markets. Sound like you? Share your Europass CV demonstrating how you fit the following profile: 3-7 years experience as a Business Analyst Demonstrated experience with loan contracts documentation, especially the financial provisions. A solid understanding of lending products and their financial mechanisms, including fixed/floating interest rates, local currencies, and capital markets instruments. Proficiency in standard IT applications. Excellent oral and written communication/presentation skills in English. A good working knowledge of French, German, Spanish, or Italian will be considered an advantage. The ideal candidate will be someone who thrives in a fast-paced environment and is eager to contribute to the success of EIB's ending operations. This role is perfect for those who are detail-oriented and have a passion for ensuring accuracy and compliance in financial documents.
18/09/2024
Full time
Business Analysts Come join our team supporting the exciting work or the European Investment Bank in the historic city of Luxembourg. We are looking for a team player who has experience of reviewing and updating contracts in the Financial Sector, and has a good understanding of lending, interest rates, and capital markets. Sound like you? Share your Europass CV demonstrating how you fit the following profile: 3-7 years experience as a Business Analyst Demonstrated experience with loan contracts documentation, especially the financial provisions. A solid understanding of lending products and their financial mechanisms, including fixed/floating interest rates, local currencies, and capital markets instruments. Proficiency in standard IT applications. Excellent oral and written communication/presentation skills in English. A good working knowledge of French, German, Spanish, or Italian will be considered an advantage. The ideal candidate will be someone who thrives in a fast-paced environment and is eager to contribute to the success of EIB's ending operations. This role is perfect for those who are detail-oriented and have a passion for ensuring accuracy and compliance in financial documents.
D365 F&O L1/2 Support Analyst £25,000 - £32,000 DOE Hybrid, London 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
D365 F&O L1/2 Support Analyst £25,000 - £32,000 DOE Hybrid, London 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
D365 F&O Support Analyst £25,000 - £32,000 DOE Hybrid, London 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/09/2024
D365 F&O Support Analyst £25,000 - £32,000 DOE Hybrid, London 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Our client is seeking a Actuarial experience to join their dynamic team in London. This role is perfect for someone who thrives in an agile environment, enjoys problem-solving, and has a passion for designing innovative solutions to business challenges. You will be working with large data sets, refining processes, and evaluating technology to explore new solutions. If you have a strong mathematical and computational ability, this could be the ideal role for you. . Developing technical pricing and modelling applications . Working in a dynamic agile environment . Evaluating technology and exploring new solutions What you'll do: As a consultant with .NET and Actuarial experience, your primary responsibility will be developing and supporting modelling applications. You will identify the entity's modelling development needs and provide effective solutions. Your work will meet the highest actuarial standards, ensuring regulatory compliance. You will collaborate with IT specialists to document in-house developed applications. Your role also involves aligning the entity modelling infrastructure with market best practice. . Developing and supporting the Modelling applications to complement vendor applications. . Identifying the entity's modelling development and technical pricing needs. . Ensuring that development within the entities meets the highest actuarial standards. . Coordinating with IT specialists to ensure that in-house developed applications are documented. . Aligning the entity modelling infrastructure with market best practice. What you bring: The ideal candidate for this position brings a minimum of 5 years of experience in a similar role. You have qualifications in an insurance or reinsurance environment and have extensive experience developing complex modelling applications in an underwriting environment. Your strong knowledge of full stack programming languages such as SQL, .Net, VBA, Html, JavaScript, Xml, Angular, React or Blazor is essential for this role. You are comfortable working with large data sets and can write complex SQL queries. Your excellent time management skills enable you to meet tight deadlines in a demanding environment. . Minimum of 5 years of experience in a similar role. . Qualifications in an insurance or reinsurance environment. . Experience of developing complex modelling applications in an underwriting environment. . Strong knowledge of programming languages full stack (eg SQL, .Net, VBA, Html, JavaScript,Xml, Angular, React or Blazor). . Experience working with large data sets and writing complex SQL queries. . Good personal time management skills. What sets this company apart: Our client is part of a global top-10 insurance group operating through four distinct businesses covering Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services. They offer proactive risk solutions and support across a broad range of trades and industries through their Lloyd's Syndicate 2001. They are committed to delivering best in class solutions by working in Tandem with other specialist functions including Pricing, Exposure, and Underwriting. What's next: Ready to take the next step in your career? Apply now! Apply today by clicking on the link. We look forward to receiving your application. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
17/09/2024
Project-based
Our client is seeking a Actuarial experience to join their dynamic team in London. This role is perfect for someone who thrives in an agile environment, enjoys problem-solving, and has a passion for designing innovative solutions to business challenges. You will be working with large data sets, refining processes, and evaluating technology to explore new solutions. If you have a strong mathematical and computational ability, this could be the ideal role for you. . Developing technical pricing and modelling applications . Working in a dynamic agile environment . Evaluating technology and exploring new solutions What you'll do: As a consultant with .NET and Actuarial experience, your primary responsibility will be developing and supporting modelling applications. You will identify the entity's modelling development needs and provide effective solutions. Your work will meet the highest actuarial standards, ensuring regulatory compliance. You will collaborate with IT specialists to document in-house developed applications. Your role also involves aligning the entity modelling infrastructure with market best practice. . Developing and supporting the Modelling applications to complement vendor applications. . Identifying the entity's modelling development and technical pricing needs. . Ensuring that development within the entities meets the highest actuarial standards. . Coordinating with IT specialists to ensure that in-house developed applications are documented. . Aligning the entity modelling infrastructure with market best practice. What you bring: The ideal candidate for this position brings a minimum of 5 years of experience in a similar role. You have qualifications in an insurance or reinsurance environment and have extensive experience developing complex modelling applications in an underwriting environment. Your strong knowledge of full stack programming languages such as SQL, .Net, VBA, Html, JavaScript, Xml, Angular, React or Blazor is essential for this role. You are comfortable working with large data sets and can write complex SQL queries. Your excellent time management skills enable you to meet tight deadlines in a demanding environment. . Minimum of 5 years of experience in a similar role. . Qualifications in an insurance or reinsurance environment. . Experience of developing complex modelling applications in an underwriting environment. . Strong knowledge of programming languages full stack (eg SQL, .Net, VBA, Html, JavaScript,Xml, Angular, React or Blazor). . Experience working with large data sets and writing complex SQL queries. . Good personal time management skills. What sets this company apart: Our client is part of a global top-10 insurance group operating through four distinct businesses covering Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services. They offer proactive risk solutions and support across a broad range of trades and industries through their Lloyd's Syndicate 2001. They are committed to delivering best in class solutions by working in Tandem with other specialist functions including Pricing, Exposure, and Underwriting. What's next: Ready to take the next step in your career? Apply now! Apply today by clicking on the link. We look forward to receiving your application. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
D365 Finance and Operations Support Analyst £25,000 - £32,000 DOE Hybrid, Manchester 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/09/2024
D365 Finance and Operations Support Analyst £25,000 - £32,000 DOE Hybrid, Manchester 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
SAP Analyst - Onsite We are working with a global leader in manufacturing, known for innovation and operational excellence. We are looking for an experienced SAP Analyst to join their team based in the Cardiff area. If you have experience in SAP (particularly in PP and MM logistics ) and a background in IT within manufacturing environments, this is an exciting opportunity to contribute to large-scale global projects while providing crucial local support. Key Responsibilities: Collaborate with the global SAP implementation team to fully understand processes and concepts of the Global Design. Support the local plant by identifying any gaps between global processes and local needs, recommending changes where necessary. Bridge the integration between production systems and SAP , ensuring seamless data flow and system alignment. Act as the first point of contact for local SAP users, guiding them on correct use of SAP transactions and processes. Provide operational support to users, working closely with functional super users to troubleshoot issues. Act as a business requirements collector , filtering requests to ensure changes to the Global Design are only made when absolutely necessary. Participate in the change board , ensuring local business needs are aligned with global design. Offer post go-live support for SAP implementations, ensuring smooth transitions and long-term success. Required Experience & Skills: 3+ years' experience in SAP and IT within manufacturing companies. Strong expertise in SAP PP (Production Planning) and MM (Materials Management) , particularly in logistics. Experience with at least one full life cycle SAP project . Technical background in integrating SAP with Legacy systems and managing data. Training experience in SAP processes and applications. Basic knowledge of SAP FI , CO , and SD modules is a plus. SAP Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
17/09/2024
Full time
SAP Analyst - Onsite We are working with a global leader in manufacturing, known for innovation and operational excellence. We are looking for an experienced SAP Analyst to join their team based in the Cardiff area. If you have experience in SAP (particularly in PP and MM logistics ) and a background in IT within manufacturing environments, this is an exciting opportunity to contribute to large-scale global projects while providing crucial local support. Key Responsibilities: Collaborate with the global SAP implementation team to fully understand processes and concepts of the Global Design. Support the local plant by identifying any gaps between global processes and local needs, recommending changes where necessary. Bridge the integration between production systems and SAP , ensuring seamless data flow and system alignment. Act as the first point of contact for local SAP users, guiding them on correct use of SAP transactions and processes. Provide operational support to users, working closely with functional super users to troubleshoot issues. Act as a business requirements collector , filtering requests to ensure changes to the Global Design are only made when absolutely necessary. Participate in the change board , ensuring local business needs are aligned with global design. Offer post go-live support for SAP implementations, ensuring smooth transitions and long-term success. Required Experience & Skills: 3+ years' experience in SAP and IT within manufacturing companies. Strong expertise in SAP PP (Production Planning) and MM (Materials Management) , particularly in logistics. Experience with at least one full life cycle SAP project . Technical background in integrating SAP with Legacy systems and managing data. Training experience in SAP processes and applications. Basic knowledge of SAP FI , CO , and SD modules is a plus. SAP Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start! High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week £50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure. Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively. Key Technical areas of your remit: High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues. Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle. Key Technical Skills: Windows/Wintel Server Genealogy M365/O365 Cloud Azure & Azure Active Directory Active Directory Manager SCCM and/or Endpoint Identity Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITIL Foundation Certificate Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) VMWare Certified Professional (VCP) Experience with Microsoft Azure (desirable) Experience with Microsoft 365 (essential) Experience with Microsoft Entra (essential) Experience with Microsoft Exchange Server (desirable) Experience with Active Directory Policy (Group Policy) Administration (essential) Experience with E-Mail Filtering Systems (desirable) Experience with Enterprise Anti-Virus solutions (desirable) Experience with SCOM & Enterprise Monitoring (desirable) Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S knowledge of enterprise data storage devices (SANs). Call today!
17/09/2024
Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start! High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week £50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure. Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively. Key Technical areas of your remit: High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues. Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle. Key Technical Skills: Windows/Wintel Server Genealogy M365/O365 Cloud Azure & Azure Active Directory Active Directory Manager SCCM and/or Endpoint Identity Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITIL Foundation Certificate Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) VMWare Certified Professional (VCP) Experience with Microsoft Azure (desirable) Experience with Microsoft 365 (essential) Experience with Microsoft Entra (essential) Experience with Microsoft Exchange Server (desirable) Experience with Active Directory Policy (Group Policy) Administration (essential) Experience with E-Mail Filtering Systems (desirable) Experience with Enterprise Anti-Virus solutions (desirable) Experience with SCOM & Enterprise Monitoring (desirable) Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S knowledge of enterprise data storage devices (SANs). Call today!
Request Technology - Craig Johnson
Washington, Washington DC
*Position is bonus eligible* Prestigious Global Firm is currently seeking a Conference Center Technology Support Analyst. Candidate will report to the DC Conference Technology Manager. The candidate must have excellent customer service skills and must be able to provide white glove service to all users of the conference center. The candidate must establish and maintain effective, courteous relationships with customers and team members. Strong analytical reasoning and AV troubleshooting skills are a plus. Individual must also possess excellent judgment regarding local Conference Technology matters. Must be able to assess situations quickly and proactively to ensure customer/client satisfaction. Responsibilities: Support the day-to-day Conference Center Technology operational needs. Assist the DC conference technology supervisor with organizing and documenting all aspect of conference technology. Help upkeep documentation on all maintenance activities including any equipment changes and incident reports. Set up audio conferences (microphones, sound systems, speakerphones, conference calls) Set up and maintain visiting attorney offices. Set up presentation equipment (LCD projectors, screens, videos) Laptops (webcasts, network connections) Become proficient on the operation of Kirkland's Crestron program. Ensure daily that all onsite Conference Center Technology systems are fully functional. Perform system maintenance as scheduled and work with vendors as required. Exhibit helpful, customer service-oriented attitude with team members and end-users. Remain calm yet communicate (and act) with sense of urgency when end-user has an urgent matter requiring resolution. General knowledge and troubleshooting of the firm's standard hardware such as laptop and related programs. General knowledge and troubleshooting of the firm's standard applications such as Outlook 365 and Microsoft Office Suite applications. Strong Knowledge of Microsoft PowerPoint Strong Knowledge of ZOOM, Microsoft Teams, Webex and other unified commination platforms Test with external sites prior to meeting (ideally in the same video conference room as meeting) Coordinate with meeting host to confirm full understanding of what they are trying to achieve during their meeting. Daily systems room checks to ensure all of technical features are running at optimum prior to room usage. Provide immediate response to client requests for assistance. Maintain confidentiality in all client and firm matters. Qualifications: 5 years of AV experience in a conference center environment. Must be working towards or have an AVIXA CTS certification and maintained during employment. Exceptional customer service abilities. Superior oral and written communication and problem-solving/strategizing skills. Ability to lift at least 30 pounds and able to move freely within the workplace. Willingness to learn and adapt to new systems and procedures/stay current with AV technology. Flexibility in daily work hours to meet the conference client's needs including weekends Basic proficiency in core application suite. Basic PC troubleshooting skills. Able to set up and operate AV systems. Able to troubleshoot AV systems and diagnose routine issues. Able to perform routine maintenance on AV equipment. Able to maintain documentation on equipment maintenance. Stays current on the state of the AV industry. Capable of developing event workflow plans. Ability to read A/V drawings for tier one troubleshooting. Effective production support activities, including advanced business and technical writing.
17/09/2024
Full time
*Position is bonus eligible* Prestigious Global Firm is currently seeking a Conference Center Technology Support Analyst. Candidate will report to the DC Conference Technology Manager. The candidate must have excellent customer service skills and must be able to provide white glove service to all users of the conference center. The candidate must establish and maintain effective, courteous relationships with customers and team members. Strong analytical reasoning and AV troubleshooting skills are a plus. Individual must also possess excellent judgment regarding local Conference Technology matters. Must be able to assess situations quickly and proactively to ensure customer/client satisfaction. Responsibilities: Support the day-to-day Conference Center Technology operational needs. Assist the DC conference technology supervisor with organizing and documenting all aspect of conference technology. Help upkeep documentation on all maintenance activities including any equipment changes and incident reports. Set up audio conferences (microphones, sound systems, speakerphones, conference calls) Set up and maintain visiting attorney offices. Set up presentation equipment (LCD projectors, screens, videos) Laptops (webcasts, network connections) Become proficient on the operation of Kirkland's Crestron program. Ensure daily that all onsite Conference Center Technology systems are fully functional. Perform system maintenance as scheduled and work with vendors as required. Exhibit helpful, customer service-oriented attitude with team members and end-users. Remain calm yet communicate (and act) with sense of urgency when end-user has an urgent matter requiring resolution. General knowledge and troubleshooting of the firm's standard hardware such as laptop and related programs. General knowledge and troubleshooting of the firm's standard applications such as Outlook 365 and Microsoft Office Suite applications. Strong Knowledge of Microsoft PowerPoint Strong Knowledge of ZOOM, Microsoft Teams, Webex and other unified commination platforms Test with external sites prior to meeting (ideally in the same video conference room as meeting) Coordinate with meeting host to confirm full understanding of what they are trying to achieve during their meeting. Daily systems room checks to ensure all of technical features are running at optimum prior to room usage. Provide immediate response to client requests for assistance. Maintain confidentiality in all client and firm matters. Qualifications: 5 years of AV experience in a conference center environment. Must be working towards or have an AVIXA CTS certification and maintained during employment. Exceptional customer service abilities. Superior oral and written communication and problem-solving/strategizing skills. Ability to lift at least 30 pounds and able to move freely within the workplace. Willingness to learn and adapt to new systems and procedures/stay current with AV technology. Flexibility in daily work hours to meet the conference client's needs including weekends Basic proficiency in core application suite. Basic PC troubleshooting skills. Able to set up and operate AV systems. Able to troubleshoot AV systems and diagnose routine issues. Able to perform routine maintenance on AV equipment. Able to maintain documentation on equipment maintenance. Stays current on the state of the AV industry. Capable of developing event workflow plans. Ability to read A/V drawings for tier one troubleshooting. Effective production support activities, including advanced business and technical writing.