40 joburi disponibile

Senior Network Analyst Are you network engineer looking to gain exposure to the latest technology in a project focused environment? The opportunity We're looking for an experienced network professional on behalf of our client, a well-established and growing organisation undertaking an enterprise wide infrastructure transformation. The role sits within a small team of network technicians at the organisation who play a critical role in maintaining and upgrading network infrastructure across multiple sites. Due to the nature of the organisation this role will predominantly be field based, travelling to sites across Northumberland, as a result a full UK driving license is required. The role offers the ideal environment for network professionals to develop their career as the transformation project involves extensive modernisation upgrades across networking and security, utilising the latest technology. Alongside career progression this role also offers unrivalled benefits in the market which are not to be missed, including an attractive company car lease scheme and robust pension plan as well as many other benefits. Key Responsibilities: Manage and implement critical network infrastructure upgrades Contribute to the design, maintenance and expansion of network infrastructure alongside the network team Ensure high security, usability and availability standards are maintained across the network Provide a rapid response to network incidents and support monitoring and reporting of network performance Key skills and experience: CCNA qualification, CCNP would be desirable Experience in the configuration and maintenance of wireless technologies Experience in the configuration and administration of Firewall and security technologies LAN and WLAN Design experience This is a permanent position based around Northumberland interviewing immediately. Please call today for a further discussion.

2nd Line Support Role - London - Onsite- Permanent The Role An exciting opportunity to work in a successful, growing and highly respected organisation has arisen. My client is looking for a dynamic, energetic and driven 2nd Line Engineer who has been in a similar role previously and has strong analytical and technical skills, having hands on experience within the IT industry. This means working with the latest technologies and supporting users on a daily basis. This role is primarily responsible for facilitating an excellent user experience. This is delivered by ensuring all systems and equipment that are required by the user are running efficiently and effectively. The role will be focused on supporting all Front End users with their requests as well as managing and monitoring systems in a way that allows us to pre-empt and resolve any system errors or failures. The IT Technician will always have a focus on continuous improvement. Main Responsibilities The role will involve Taking ownership and managing tickets through to resolution or escalation point. - troubleshooting, maintaining, and supporting a wide range of systems as well as meeting your SLAs ("Service Level Agreements") which will be just as important to you as answering queries and complaints. Requirements Skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix (XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013

IT Support Technician - Enfield (Hertfordshire area) - EDBS An urgent opportunity has arisen for an experienced IT Support Technician to join our client based in Enfield. The opportunity will be supporting the customer at the Enfield site, as well as some other branches in the Hertfordshire area. Due to the nature of some of the sites, the sucesfull candidate will hold an Enhanced DBS check. The role will be supporting users with generic Hardware and Software issues, ensuring the smooth running of the day to day IT operations. Strong experience with Microsoft including: Windows 10, O365, Active Directory Hardware fault finding; desktops, laptops etc. Hardware installs and breakfix support Must be willing and able to travel. If you're available and interested, then please apply for full details.

IT Service Desk Analyst - Desktop, hardware etc; Bristol, BS16 & some home working too; £30-32k + bonus, 15% pension, 28 days holiday etc. A confident, enthusiastic 1st line IT Service Desk Analyst with strong customer service skills & broad technical knowledge, is sought for this dynamic, finance org who, are significantly investing in their IT services including new systems & applications using the latest technologies. The IT Service Desk Analyst will be part of a collaborative & supportive team who, provide 1st & 2nd line support to c1400 colleagues/users from across the business predominantly via phone/remote access plus some f2f too. The role covers the end to end process from call logging through to trouble-shooting, facilitating solutions & final resolution of issues as well as involvement in future project work too. You will be keen to take ownership' of issues, identify priorities and communicate with all parties effectively. The IT Service Desk Analyst will utilise their broad IT knowledge ideally (but not essentially) including most of the following:- Supporting Microsoft Windows 10 or 11 in an enterprise environment Administrating Microsoft Active Directory Supporting Microsoft 365 Applications Supporting remote connectivity/VPN & LAN/WAN technologies Supporting HP hardware (Laptops and Desktops) Supporting Printers & Multi-Function Devices Any exposure to the following advantageous Intune, Exchange, Jira Service Management, iOS Apple devices &/or Microsoft SCCM. You will also be keen to learn about the latest Cloud & Cyber Security technologies, full training is on offer. The IT Service Desk Analyst will also need strong communication skills as they will be liaising with stakeholders & colleagues of all levels (including Directors) from across the business, providing a high level of customer service and sharing their ideas & suggestions to add value to their colleagues in the Technical and IT Service Desk teams too. Ideal opportunity for an enthusiastic IT Service Desk Technician keen to utilise, challenge & add to their skills, in a friendly, successful company, with a collaborative, customer-centric culture and a great work/life balance. Salary £30-32,000 depending on experience plus benefits including realistic bonus, 15% non-contributory pension, 28 days holiday, healthcare, home working (usually 1 day a week), great training & career progression etc Working Hours (35 a week) are Monday to Friday: 08:00-16:00 or 09:00-17:00 or 10:00-18:00. The team are predominantly based from smart, modern offices in based in North Bristol (BS16); plus some home/remote working (approx. 1 day a week). Interested? Please apply ASAP with your CV and I will endeavour to respond within 3 working days. NB Mills Goodwin Talent Network is an employment agency and your details will not be passed to any of our clients without your prior approval. IT Service Desk Analyst - Desktop, hardware etc; Bristol, BS16 & some home working too; £30-32k + bonus, 15% pension, 28 days holiday etc.

Role: Electrical/Mechanical Build Technician Location: Bristol Duration: 12 months initially Rate : up to £40/hour Umbrella Inside IR35 Job description: The ideal candidate would be a technician, with a focus on precision quality & build procedures, which require attention to detail. Most build work will be small and quite detailed. A problem-solving mindset and great communication skills with the engineers and ops staff around them would enable the technician to be a valued team member for the duration of contract. Experience working with a variety of metrology techniques would stand the candidate in good stead to learn new procedures, the majority of which are developed in house. Experience reading engineering documentation and drawings a necessity and feeding back improvements to documentation desired. Key responsibilities: Precision mechanical/electrical builds to technical drawing. Quality Assurance - identify defects in optics assemblies. Kitting parts for build against drawing. Build/improvement of test rigs, working closely with design engineers to leverage rapid prototyping (3D Printing, Laser cutting, modular lab-build kits). Running rudimentary software scripts for test rigs. QA incoming mechanical parts against drawing. Documenting build/QA procedures. Receiving goods-in & organizing shipments for goods out. Supporting good workshop culture Skills/experience Essential HNC or higher, or equivalent in technical discipline Ability to understand engineering documentation & drawings. Experience assembling in accordance with technical drawings. Excellent attention to detail and commitment to quality. Knowledge and experience of mechanical part inspection Experience working on procedures which are governed by ISO 9000 standards. (batch control/traceability) Flexible, problem-solving mindset. Familiarity or interest in programming basics. Desirable Experience handling optical assemblies. Experience using machine tools (pillar drill, lathe). Experience making coding in Python Member of a professional body (MEIT, IMechE)

LAN Engineer/2nd Line Network Technician (Cisco/Juniper) - Stevenage , Hertfordshire, UK - 12 Month Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered. Leading IT Services Provider requires a skilled 2nd Line LAN Network Engineer , for an initial 12 months rolling contract, to be based in Stevenage , UK. The project requires a 2nd Line LAN Network Engineer with experience in the following: The successful applicant will be an experienced 2nd Line Network Engineer/Technician Strong technical knowledge of networks, network security and their configuration, particularly with Juniper technologies Must understand Juniper EX LAN switching products, and SRX Firewall solutions. Must have strong understanding of OSI 7 layer model, Specifically layers 1 through 4 Cisco knowledge and hands-on experience Knowledge of wireless and Firewalls desirable Work within a team of to provide 2nd line support to the LAN service Your role will involve taking ownership of complex incidents and progressing them through to resolution, liaising with 3rd party engineers to troubleshoot issues The successful applicant will be involved in small to medium sized project work, investigating service improvements, live network monitoring and cataloguing change requests. Please apply via this site in the first instance, or send a CV to (see below) Project People is acting as an Employment Business in relation to this vacancy Project People is acting as an Employment Business in relation to this vacancy.

Test Technician Up to £22 per hour Outside IR35 London UK's finest environment friendly kit manufacturer is urgently looking for a contract TEST TECHNICIAN , to focuses on various mechanical and electrical testing to verify designs while in the development stages. The company promises to support green revolution and is one of the fast-growing companies in UK. The role will involve comprehending technical drawings, writing clear reports for the R&D department's consideration, and testing for shock, drop and vibration. Skills Required Knowledge of electric motor vehicles (e-bikes, scooters). Knowledge of mechanical workshops and machining capabilities. System schematics and electrical wiring diagrams. If you are interested in working for UK's finest eco-friendly kit manufacturer, then this is the opportunity for you. You can contact me. P.S: Company cannot provide visa sponsorship, so only candidates residing in UK and with the existing right to work will be considered for the role

Talented and passionate IT 2nd/ 3rd line Support Engineer required! IT 2nd/ 3rd Line Support Engineer - Immediate Start Heckmondwike WF16 0LS £28,000 - £33,000 per annum dependent on experience Full Time, Permanent Previous experience essential Please Note: Applicants must be authorised to work in the UK Thrive working in a fast-paced and ever-changing environment? This IT Support role could be perfect for you! The company is a family-run business who provide full and ongoing training, alongside a great working environment. Immediate start is available , and salary package is competitive dependent on experience. This is an office-based role so you must live within a commutable distance to WF16. As Desktop Support Engineer you will be: Taking support queue calls and logging/ updating service tickets. Providing remote support to our clients. Carrying out routine maintenance on client servers, desktops as required. Participating in projects as required. Providing a high standard of customer service to all clients, communicating clearly, maintaining a professional image and providing regular updates on service tickets. Ensuring all ticket response and resolution SLAs are met. Ensuring relevant client documentation is updated when changes are made. If you have the following skills, we would like to hear from you: To be selected for an interview, you MUST be able to demonstrate a minimum of 4 years working in an IT support role using all of the following technologies: Microsoft 365 Microsoft SharePoint Active Directory Group Policy, Intune Windows server Windows 10 Microsoft Office Antivirus products Microsoft Azure, Hyper-V, would be an advantage Understanding of Networking and Switches, Routers This is a customer-facing role, so excellent written and verbal communication skills are also essential , as is demonstrable attention to detail and strong organisational skills. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Support Engineer, IT Support, IT Technician, IT Engineer, Microsoft 365, SharePoint, Windows 10, Azure, Hyper-V, VMWare, IT Support Technician, Technical Support, Network Engineer, 2nd Line Support, 2nd Line Support Engineer, 3rd Line Support, 3rd Line Support Engineer, Infrastructure Engineer.

Don't miss this exciting opportunity for an experienced 2nd Line Helpdesk Engineer to join this thriving business in Southampton. 2nd Line IT Helpdesk Engineer Southampton, SO16 Full time, permanent £22,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK Our client's purpose is to combine good old-fashioned customer service with modern-day tech support. They firmly believe they are more than just an outsourced service, so they make it their mission to become an integral and valued extension to every business we work with. Every member of their first-rate support team plays a pivotal role in helping to deliver the mission by providing outstanding levels of customer care and attention to the diverse range of customers. For this reason, you won't catch them measuring success by anything other than complete customer satisfaction. The team is guided by the company values, which are as important to the company as technical skillsets. We exceed expectations, place relationships first, operate with professional pride, get the job done and are team players . It is incredibly important that our client's 2nd line Helpdesk Engineers share these company values. You will be friendly, well presented and comfortable working in a fast-moving helpdesk environment. We need people who obsess over finding the right solutions to customer IT issues. Key Responsibilities: Troubleshoot and resolve customer IT issues Collaborate with the Operations Manager for ticket management Diagnose and solve hardware/ software problems Communicate effectively and empathetically with customers Maintain awareness of incident progress and changes Implement projects and provide training onsite Demonstrate expertise in Microsoft technologies Participate in the on-call rotation for after-hours support About you: The ideal candidate will have: 2+ years' hands-on experience with Microsoft server technologies Proficiency in Microsoft Exchange Server and Office 365 Familiarity with various IT systems and network devices Strong communication and interpersonal skills Self-motivation and efficiency in managing workload Full UK driving licence required Reflects professional pride and the client's values Benefits: 23 days holiday - (plus statutory bank holidays) Modern air-conditioned office Free parking and a company car will be provided for any on-site visits. Free tea and coffee (and sometimes even cakes) Annual salary review Paid training and certification How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT, Information Technology, IT Support Specialist, Technical Support Engineer, Helpdesk Technician, IT Service Desk Analyst, Desktop Support Technician, Network Support Engineer, System Administrator, IT Operations Specialist, Microsoft Certified Professional, 2nd Line Support, 2nd Line Support Engineer, Network Engineer, IT Support Engineer, IT Support Technician.hub

We are GlobalLogic, an Hitachi Group Company. Based across 18 countries, GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise - we help our clients imagine what's possible and accelerate their transition into tomorrow's digital businesses. At GlobalLogic, we have a phenomenal track record of successfully delivering ground-breaking Cloud & Digital Transformation programmes and we have an international reach working with a wide variety of projects and customers. Our approach enables companies build the exceptional and be fit for purpose in the 21st century. This role is based in our UK&I region. As an Outreach Editor/SME (MAC O/S Technical Support) with one of our prestigious clients you will undertake the following: The core responsibility of the Outreach editors is to review external Maps customer reports that were initially rejected by POI Ops editors due to insufficient or ambiguous information. In many cases, upon initial web research of customer reports the customer information is unverifiable, POI Outreach editors are required to send a notification directly to the customers device requesting further information through our internal communications tool. Current skills listed needed listed below: - 2+ years technical IT support or other problem solving experience required. - Customer service background preferred, but not necessary. - Perform information validation by calling if required. - QGIS (desktop geographic information system (GIS) skills preferable but not mandatory. - MAC OS experience mandatory - Can summarize information from different spoken and written sources. - Can express themselves fluently and precisely. Why work at GlobalLogic. Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs. You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation. We are proud signatories to the Tech Talent Charter which was created because solving the diversity problem in tech requires a collective effort across companies and sectors.

Technical Support Engineer (fully on site) Lincoln Up to £32,000 DOE Concept Resourcing are looking for a 2nd Line Technical Support Engineer to join a busy and friendly team in Lincoln on a permanent, Full time basis. Hours of work are Monday to Friday and you will be based on site. You will be working with leaders in the IT industry with people who inspire each other for an organisation who have been supporting customers for over 30 years, delivering complete IT Solutions. You will be ambitious, with good technical skills and knowledge with an understanding of 1st and 2nd line support. We are looking for someone with great interpersonal skills, with the ability to communicate with a wide range of users in a clear and non-technical manner. As the 2nd Line IT Technician, you will have the flexibility to adapt to a variety of queries, and the ability to deal with multiple issues at the same time. As well as identifying priorities and complete requests within adequate time, you will also: Support user requests for status and/or resolution of existing tickets. Provide guidance and answer questions related to IT services and tools. Solve and support of basic IT incidents, with MS Windows, MS Office, email, Internet browsers, collaboration tools, individual network connectivity, personal file/storage, and standard applications in the software basket. Perform hardware diagnostics onsite and create tickets for more advance issues for dispatch to 3rd Level support groups. Provide support for access issues/password resets Provide incident support and setup assist for email issues on standard mobile devices. Day to day support of the IT systems Troubleshooting system issues and resolving any IT queries Maintaining software, ie anti-virus as well as Servers and infrastructure Troubleshooting of network issues Ensure high availability of all IT systems and infrastructure Ad hoc IT related tasks. You will be working for an organisation that dedicates time and effort to creating an environment that values and supports you to achieve your ambitions. For more information and to apply, click APPLY and a member of the team will be in touch.

Job title: 1st Line Support Analyst Location: Norwich Duration: 2 months (with possibility of extension) Hours: 5 days per on-site week, 9am to 5pm Your new role As a 1st Line Support Analyst, you will be responsible for providing technical support and customer service to clients using a range of IT products and services. You will be the first point of contact for customers and will resolve simple technical issues and queries or escalate them to other support technicians as appropriate. You will also help with setting up and managing user profiles and passwords, and assist with the development of standards and procedures to prevent further problems. Key responsibilities: Taking customer enquiries by phone, email, live chat and social media Diagnosing, examining and resolving IT issues related to hardware, software, network or peripherals Logging and tracking all support requests using a ticketing system Escalating or delegating unresolved issues to second line support or third line support as needed Following up with customers to ensure satisfaction and closure of issues Updating and maintaining the knowledge base and documentation Contributing to the improvement of IT support processes and services What you'll need to succeed Essential skills and qualifications: A minimum of one year of experience in a similar role or relevant IT qualification A broad understanding of technical procedures and products Excellent communication and customer service skills Ability to work independently and as part of a team Ability to prioritise and manage multiple tasks Ability to troubleshoot and problem-solve effectively Proficient in Microsoft Office applications and Windows operating systems Desirable skills and qualifications: Experience with ITIL framework and service desk software Knowledge of cloud computing, cybersecurity and networking Certification in CompTIA A+, Microsoft or Cisco What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Staying ahead in a candidates' market means finding the right opportunity isn't enough. At Hays we'll provide you with the specific interview support, up-to-date industry insights and knowledge that give you the confidence you need to succeed. We take the time to get to know you, to help you shape the career you want. Because at Hays, we're Working for your tomorrow. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Our client has an urgent need for a Field Engineer who has previous experience of working in an IT or EPOS role (1st Line Support/Service Technician). The work will involve the installation of EPOS hardware and will require the ability to diagnose faults and troubleshoot where necessary. The role is a 6-month contract and you will be given a van with a fuel card. The area to be covered is across the South West (Hampshire and Dorset predominantly). There is a rotating shift-pattern and you will need to be able to work to this. Week 1 is Monday to Friday (10 hours per day) Week 2 is Monday to Sunday (10 hours per day) Week 3 is 3 days between Monday and Friday. The assignment rate through an umbrella company is £150 per day with OT rates as required.

FIRST LINE SUPPORT TECHNICIAN - 1ST LINE/HELP DESK HIGH PEAK £20,000 - £25,000 I am looking for a talented IT professional to join an incredible organisation in their High Peak office. You will be reporting directly into the IT Manager as a 1st Line Support Technician and be the first port of call for all IT support problems. Key Skills Experience installing and configuring computer hardware and Windows OS. Experience using and troubleshooting Microsoft Office 365. Good organisational, planning and time management skills with the ability to manage, prioritise and plan own work queue. Can-do attitude at all times demonstrating a proactive approach to all tasks. If this sounds like you, please apply and we will be in touch.

Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District/Remote Flexibility - Accessible from Carlisle, Cockermouth, Penrith Workington & Windermere £30,000 - £37,000 depending on experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design. Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contracting incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Working to NCSC's Cyber Essentials v3 specification as a minimum-security standard. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Fortinet, Cisco, Ubiquiti etc. + Knowledge of Veeam, ShadowProtect, Datto, and ESET solutions would be a bonus. Non-Technical Skills: Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well presented alongside good written and verbal English skills. + Full valid UK driver's licence. Desired Skills: + Ability to work from home using equipment assigned by us. + Recent Microsoft or industry certifications and a willingness to upgrade certifications and partake in continued personal development. Interested? Apply here for a fast-track path to the Hiring Manager Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

*FIELD SYSTEMS SUPPORT TECHNICIANS REQUIRED UK WIDE* DURATION 6 months ONGOING- TRAVEL UK WIDE REQUIRED- Travel costs covered My client is a market leading wholesale provider in the UK. As a foodservice wholesaler we serve caterers, retailers, and other businesses. Our client requires 3x Field System Support Engineer to join the team. The applicants should have a real aptitude for technology and thrive on providing an exemplary customer service to support Business Centres, Distribution Centres and Support Centres to help improve customer satisfaction and cash profit. This role will have specific focus on supporting UK wide, so travel is expected. The role includes providing telephone support outside of standard business hours on a rota basis. Key responsibilities: Main Functions: Keep systems running smoothly and ensure users get the maximum benefit from them. Install and configure hardware, operating systems, and applications. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Replace hardware parts as required. Provide support, including procedural documentation and relevant reports. Talk end users through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. Follow diagrams and written instructions to repair a fault or set up a system. Support the roll-out of new hardware & applications. Experience relevant for this job: . . Good understanding of working with Technology such as EPOS Systems, RF Devices, printers, thin clients, and mobile handheld devices . Knowledge of networking connectivity . Knowledge of wholesale industry business processes. . Consistent delivery of results. . Ability to troubleshoot, test, repair and service technical equipment. . Ability to run and terminate network cabling (or desire and willingness to learn) Skills relevant for this job . Desire to learn/add value/drive progress. . Excellence in building positive relationships with business stakeholders. . Good technical troubleshooting and analytical skills. . Ability to prioritise activities and organise own work schedule where applicable. . Good written and verbal communication skills, being able to communicate effectively and efficiently with colleagues, customers, and suppliers. . Ability to adapt quickly to change . Be physically able to carry out manual handling tasks. . Comfortable working at height as there maybe occasional requirement to work from ladders. . Valid Full UK Driving Licence  Pontoon is an employment consultancy. We put expertise, energy, and passion into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an all-encompassing environment that helps them thrive. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me

Role: PCB Assembly Technician/SMT Operator Salary: approx. £27,000 - £35,000 Location: Whitstable, Kent * My client is a Defence client so you MUST be happy to work in this sector* An exciting opportunity exists for an experienced and driven candidate to take ownership of the operation of our SMT PCB assembly line in Whitstable. This includes the end to end process from solder pasting, pick and place programming, loading and operating, solder reflow, cleaning, AOI and X-Ray plus managing any associated maintenance, calibration and consumables. The ideal candidate will have a minimum of 5 years' experience in a similar role, have an excellent understanding of electronic components and all aspects of the above mentioned machines and a proven ability to own and improve processes and procedures. Training and experience to the requirements of IPC-A-610 (Class III) is desirable. There are good progression opportunities for the right candidate as this is a new role and we're looking for someone to make it their own and help drive this as a service. The PCB assembly line is a new capability and is currently being run nowhere near capacity by my existing production staff. Benefits include company pension, healthcare, cycle, tech and EV schemes competitive salary and holiday allowance and employer supported volunteering time. How to apply? Send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Quadris provides IT Managed Services and IT infrastructure solutions to customers across the UK, Europe and APAC regions. Customers include both private corporations and government organisations, predominantly in the healthcare sector. Our IT infrastructure solutions primarily focus on the Dell product range, Cisco networking, Citrix, Microsoft and our own Quadris Cloud platform. The key purpose of the role is to support delivery of expert level service to our Customers. You will take ownership of escalated tickets, both service requests and incidents, employing clear customer communication and delivering exceptional levels of service through managing customer expectations, and progressing them through to a successful and timely resolution, utilising your technical knowledge and also by liaising with the wider technical team. You will thrive on sharing knowledge with our Service Desk Technicians and enabling their development to reduce the number of lower level escalations. This is a Full time position working Monday-Friday, 37.5 hours per week, on a variety of shift patterns between our core hours of 7am-6pm. There is also a requirement to work flexibly outside these core hours when required which may involve evenings and/or weekends. The successful Service Escalations Engineer will be given the opportunity to:- Deliver exceptional customer service, first time, every time Handle escalated technology issues and alerts from our customers that come via our Service Desk Team Troubleshoot IT issues, with particular demonstrable knowledge in correctly identifying network related problems; solve effectively from owning the escalated request, diagnosis, further escalation where required and following up to closure Escalating incidents and requests where support from more senior technical staff is required Identifying where Change Management is required and ensuring processes are followed compliantly in consultation with appropriate stakeholders Prioritising and managing workload to ensure contractual SLAs are met. Delivery against job specific Key Result Areas (KRA's) Monitoring and fixing alerts from our alerts system, escalating effectively to our more senior teams when necessary Monitoring and investigating SOC alerts from our SIEM systems. Being flexible to provide cover and support for the Service Desk if required Deliver technical training If you possess a combination of some of the following skills, then LETS TALK! Passion for IT with extended knowledge of network, server and Firewall related issues Correctly identifying network issues versus non-network issues Ability to investigate packet loss and Server Traffic Experience working with Fortigate Firewalls & Other Firewalls Creating rules and Troubleshooting logs OSPF Routing experience Simple Network Management Protocol Knowledge of Servers and Citrix and/or VMWare integration Experience working in a support desk environment Technology -Windows Server R2, Windows 10, Office, DNS/DHCP, Networking basics inc. LAN/WAN, Firewall rules troubleshooting, routing knowledge, Active Directory, VMWare, Citrix, Office 365, back-up technologies knowledge, virtual desktops Hardware installation/configuration; printers, laptops, networked phones, mobiles etc In return, you will be rewarded with ongoing career development and training working alongside industry leaders. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

An IT Systems & Network Technician is required by an expanding organisation based in Milton Keynes. The successful IT Systems & Network Technician will be focusing on the maintenance, support, and improvements of Microsoft systems, office network technology, Microsoft cloud systems, basic SQL services support, SharePoint administration, and much more within this role. Key responsibilities include maintaining various Microsoft operating systems, ensuring robust network control through Cisco routing, WiFi6, and VLAN management, and administering Microsoft's cloud-based solutions like Azure and Microsoft 365. The IT Systems & Network Technician must be able to operate from a 1st line engineer, all the way through to 3rd line, offering escalation within the team where possible. The ideal candidate must have more than five years of experience in IT support, with essential skills in - Active Directory DNS Network troubleshooting and design Windows Server Cisco Core Microsoft 365 technology stacks such as Endpoint Manager, Azure, and Exchange VMware SharePoint (both on-premise and online) Dynamics 365 SAP HANA Datto and/or Rubrik backup solutions RMM tools.

IT Support Technician - Blackburn - £23kpa - £26kpa We are currently recruiting for an IT Support Technician for one of Harvey Nash's most notable clients on one of their biggest transformation programmes to date. The role is part of the IT department supporting the IT Support team and the wider organisation. The role is onsite on a salary of £23kpa - £26kpa DOE based in Blackburn. The role will be responsible for supporting IT users in problem solving and working with the IT Support Team to create and maintain IT Services. IT Support Technician - What will you be tasked with? Installing and troubleshooting a broad range of software, such as MS Teams and Microsoft Office Suite; provisioning and administering Office 365 accounts Knowledge of computer networking and PC troubleshooting Installing and configuring Windows and Mac operating systems Communicating with all IT users and assisting in resolving IT Service problems Provide individual IT support to staff when requested Assisting with the implementation of major developments within the IT service Learning new technologies implemented across the organisation IT Support Technician - Essential Experience required: Experience in using, configuring and troubleshooting Microsoft Office 365 and business systems Experience of configuring computer networking and PC troubleshooting Knowledge of back up services, computer networking and PC troubleshooting Operating system installation and configuration for Windows and Mac An understanding of how IT is used within a business environment Evidence of up to date knowledge to keep abreast of changes within the computing environment Strong time management skills with the ability to work under pressure IT Support Technician - Benefits package 30 days annual leave + bank holidays Excellent Pension scheme Professional Development - Training, qualifications Car parking Healthcare Plan Training and development - Certifications and qualifications Many more benefits to be added! IT Support Technician - Blackburn - £23kpa - £26kpa If you are looking to be part of one the biggest transformation projects across the organisation with the possibility of further progression within the programme, this could be for you! Send over your CV for immediate consideration or email (see below)