Robert Walters
ServiceNow Senior Developer/Administrator Salary: National - ranging from £49,700 - £78,700 and London from £53,300 - £80,000 per annum Would you like an opportunity to be at the forefront of our ambition to be a data and technology driven regulator of the future? The team/department We are seeking a highly motivated and skilled ServiceNow Senior CMDB Analyst/Administrator to join our dynamic IT team. In this role, you will be responsible for playing a key role in ensuring the accuracy, completeness, and integrity of our Configuration Management Database (CMDB) within the ServiceNow platform. You will work collaboratively with various stakeholders across the organization to implement and optimize CMDB processes, ensuring efficient IT service delivery and operational excellence. As a successful ServiceNow Senior Administrator(CMDB), you will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. Collaborating with the ERP Product Group and key business owners and SMEs, you will play the role of senior administrator in a team delivering improvements to our existing ServiceNow instance and Business as Usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing (the role) Take part in the development work and operations of the ServiceNow team at FCA to deliver enhancements, projects, and day to day maintenance of CMDB Work alongside the CMDB lead and ServiceNow product Owner to implement and maintain best practices for data governance, quality, and consistency Stand up and maintain integrations and data sources following best practices and adhering to subscription levels Act as the SME in ServiceNow discovery setting up IRE rules, data policies, mid server configuration and maintenance etc Work effectively with IT teams, business units, and other stakeholders Work collaboratively with the team following the Agile methodology and help the product owner to deliver the road map What will you get from the role? Exposure and a chance to work in a blended role on CMDB giving you an opportunity to influence and work on the process improvement and tool improvements We believe that our employees need to be up to date to deliver value, hence we maintain a training budget which you can utilise to take trainings and certifications We are keen for team members to have responsibility for their own projects and encourage creativity and ownership at every level, whilst making sure that everyone has the support, they need to feel good about the work they are delivering You will get to work in a fun and friendly agile team who are passionate about making a difference An inclusive and diverse environment with opportunities to join staff networks Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: 25 days holiday per year plus bank holidays Private healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Exposure with working as a ServiceNow CMDB administrator Certified ServiceNow System Administrator ITIL V3/V4 Foundation accreditation Essential Experience with ITSM processes including CMDB and frameworks (eg, ITIL) Exposure with data governance and quality management practices Knowledge of Performance Analytics Involvement in ITOM Discovery Configuration Experience in working as a CMDB Analyst Good understanding of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world You should be able to identify and implement the right solution utilising your knowledge of the capabilities of the platform Ability to forge and maintain strong relationships with team members and stakeholders About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
ServiceNow Senior Developer/Administrator Salary: National - ranging from £49,700 - £78,700 and London from £53,300 - £80,000 per annum Would you like an opportunity to be at the forefront of our ambition to be a data and technology driven regulator of the future? The team/department We are seeking a highly motivated and skilled ServiceNow Senior CMDB Analyst/Administrator to join our dynamic IT team. In this role, you will be responsible for playing a key role in ensuring the accuracy, completeness, and integrity of our Configuration Management Database (CMDB) within the ServiceNow platform. You will work collaboratively with various stakeholders across the organization to implement and optimize CMDB processes, ensuring efficient IT service delivery and operational excellence. As a successful ServiceNow Senior Administrator(CMDB), you will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. Collaborating with the ERP Product Group and key business owners and SMEs, you will play the role of senior administrator in a team delivering improvements to our existing ServiceNow instance and Business as Usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing (the role) Take part in the development work and operations of the ServiceNow team at FCA to deliver enhancements, projects, and day to day maintenance of CMDB Work alongside the CMDB lead and ServiceNow product Owner to implement and maintain best practices for data governance, quality, and consistency Stand up and maintain integrations and data sources following best practices and adhering to subscription levels Act as the SME in ServiceNow discovery setting up IRE rules, data policies, mid server configuration and maintenance etc Work effectively with IT teams, business units, and other stakeholders Work collaboratively with the team following the Agile methodology and help the product owner to deliver the road map What will you get from the role? Exposure and a chance to work in a blended role on CMDB giving you an opportunity to influence and work on the process improvement and tool improvements We believe that our employees need to be up to date to deliver value, hence we maintain a training budget which you can utilise to take trainings and certifications We are keen for team members to have responsibility for their own projects and encourage creativity and ownership at every level, whilst making sure that everyone has the support, they need to feel good about the work they are delivering You will get to work in a fun and friendly agile team who are passionate about making a difference An inclusive and diverse environment with opportunities to join staff networks Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: 25 days holiday per year plus bank holidays Private healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Exposure with working as a ServiceNow CMDB administrator Certified ServiceNow System Administrator ITIL V3/V4 Foundation accreditation Essential Experience with ITSM processes including CMDB and frameworks (eg, ITIL) Exposure with data governance and quality management practices Knowledge of Performance Analytics Involvement in ITOM Discovery Configuration Experience in working as a CMDB Analyst Good understanding of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world You should be able to identify and implement the right solution utilising your knowledge of the capabilities of the platform Ability to forge and maintain strong relationships with team members and stakeholders About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate role. Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part time, staggered hours, and job shares. We can't promise to give you exactly what you want but we won't judge you for asking. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Information Governance Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
*Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Information Governance Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)