Role: Salesforce Program Manager Location: London UK (Hybrid) Role Type: Permanent A person that is diverse & experienced in all aspects of Salesforce Development. Self-motivated, detail oriented, have excellent problem-solving abilities & enjoy working on complex business problems. Own & lead the global instance & interact with Product Management, Technical Architects, Business Analysts, Cross Partner teams, multiple stakeholders, & Leadership to deliver a Salesforce Org Merge via Lift & Shift & then further standardize & optimize. Anticipate bottlenecks, provide escalation management, make trade-off decisions, & balance business needs versus technical constraints. Have a strong Salesforce background & skills in Salesforce to provide solutions, technical design, build, & deliver it. This may include leading virtual technical teams to manage development, configuration, maintenance, administration, & integration with other systems. Must be detail driven & have excellent problem-solving abilities. Deep understanding of product design & implementation details & will successfully represent the technical team to senior leadership & customers. Your technical expertise & operational excellence will influence the teams decisions & drive secure & robust solutions, which have great customer experience. Role Requirements Essential: 10+ years of managing large Salesforce programs & initiatives. Must have led several enterprise-level technical programs as a Senior Salesforce Program Manager to achieve the required business outcomes. Must be able to evaluate complex business & technical requirements, communicating inherent security risks & solutions to technical & non-technical business owners. Must be able to use their knowledge of business practices to create effective programs that meet the needs of their company. Develop & implement a platform governance strategy & related tactics. Monitor project progress to ensure that milestones are met in a timely manner & budgets, time frames, & project status to ensure that projects are completed on time. Conduct regular audits of databases to ensure that they are functioning properly. Establishing clear communication channels with stakeholders involved in the project, including clients, contractors, & staff members. Ability to manage multiple teams & their project managers. Ability to motivate team, delegate tasks & encourage professional development. Guide team through change during the Org Merge & subsequent clean-up & optimization tasks.
02/07/2024
Full time
Role: Salesforce Program Manager Location: London UK (Hybrid) Role Type: Permanent A person that is diverse & experienced in all aspects of Salesforce Development. Self-motivated, detail oriented, have excellent problem-solving abilities & enjoy working on complex business problems. Own & lead the global instance & interact with Product Management, Technical Architects, Business Analysts, Cross Partner teams, multiple stakeholders, & Leadership to deliver a Salesforce Org Merge via Lift & Shift & then further standardize & optimize. Anticipate bottlenecks, provide escalation management, make trade-off decisions, & balance business needs versus technical constraints. Have a strong Salesforce background & skills in Salesforce to provide solutions, technical design, build, & deliver it. This may include leading virtual technical teams to manage development, configuration, maintenance, administration, & integration with other systems. Must be detail driven & have excellent problem-solving abilities. Deep understanding of product design & implementation details & will successfully represent the technical team to senior leadership & customers. Your technical expertise & operational excellence will influence the teams decisions & drive secure & robust solutions, which have great customer experience. Role Requirements Essential: 10+ years of managing large Salesforce programs & initiatives. Must have led several enterprise-level technical programs as a Senior Salesforce Program Manager to achieve the required business outcomes. Must be able to evaluate complex business & technical requirements, communicating inherent security risks & solutions to technical & non-technical business owners. Must be able to use their knowledge of business practices to create effective programs that meet the needs of their company. Develop & implement a platform governance strategy & related tactics. Monitor project progress to ensure that milestones are met in a timely manner & budgets, time frames, & project status to ensure that projects are completed on time. Conduct regular audits of databases to ensure that they are functioning properly. Establishing clear communication channels with stakeholders involved in the project, including clients, contractors, & staff members. Ability to manage multiple teams & their project managers. Ability to motivate team, delegate tasks & encourage professional development. Guide team through change during the Org Merge & subsequent clean-up & optimization tasks.
Join Our Team as a Radio Networks Authority Radio Planning, GIS, Radio Design, 4G,5G Rate: £400 per day outside ir35 Location: Hybrid working in Newbury Duration: 3-month rolling contract (Part of a long-term project spanning 12 months+) Are you a seasoned expert in Radio Access technologies, Propagation Modelling, and Geo-Spatial (GIS) analysis? Our client's Planning & Design Team is looking for a talented professional to support high-profile projects. Key Responsibilities: Generate Coverage KPI reports. Engage in Radio Planning & Design for major projects. Conduct radio modelling, GIS development, and "what-if" scenario reporting. Develop and automate GIS models for Network Analysis. Maintain and report network data and geospatial models. Perform ad-hoc analyses and support business needs with accurate reporting. Contribute to team learning and development. Core Competencies: Extensive experience with 2G, 3G, 4G, and 5G radio technologies. Proficient in radio network design and optimization tools (eg, Atoll). Skilled in GIS software like MapInfo and ESRI ArcGIS with Spatial Analyst. Competent in statistical data analysis and visualization. Desirable Skills: Basic programming knowledge (SQL, Python, Java, Jupyter, C++, Pandas). Proficient in MS Office Suite (Excel, PowerPoint, Word, SharePoint). Strong communication skills for stakeholder engagement. Qualifications: HNC/HND in Telecommunications or Electrical/Electronic Engineering with 2-3 years of experience, or 5-6 years of relevant industrial experience. Join and be an ambassador for innovation and excellence. Apply now and help shape the future of network planning and design!
02/07/2024
Project-based
Join Our Team as a Radio Networks Authority Radio Planning, GIS, Radio Design, 4G,5G Rate: £400 per day outside ir35 Location: Hybrid working in Newbury Duration: 3-month rolling contract (Part of a long-term project spanning 12 months+) Are you a seasoned expert in Radio Access technologies, Propagation Modelling, and Geo-Spatial (GIS) analysis? Our client's Planning & Design Team is looking for a talented professional to support high-profile projects. Key Responsibilities: Generate Coverage KPI reports. Engage in Radio Planning & Design for major projects. Conduct radio modelling, GIS development, and "what-if" scenario reporting. Develop and automate GIS models for Network Analysis. Maintain and report network data and geospatial models. Perform ad-hoc analyses and support business needs with accurate reporting. Contribute to team learning and development. Core Competencies: Extensive experience with 2G, 3G, 4G, and 5G radio technologies. Proficient in radio network design and optimization tools (eg, Atoll). Skilled in GIS software like MapInfo and ESRI ArcGIS with Spatial Analyst. Competent in statistical data analysis and visualization. Desirable Skills: Basic programming knowledge (SQL, Python, Java, Jupyter, C++, Pandas). Proficient in MS Office Suite (Excel, PowerPoint, Word, SharePoint). Strong communication skills for stakeholder engagement. Qualifications: HNC/HND in Telecommunications or Electrical/Electronic Engineering with 2-3 years of experience, or 5-6 years of relevant industrial experience. Join and be an ambassador for innovation and excellence. Apply now and help shape the future of network planning and design!
Application Support Analyst Exciting opportunity for an experience support analyst to join an excellent clients team based in London. Our client is an established financial technology company with several office here in the UK and overseas and are looking for a talented support analyst to join a small team of 5 based in London. You will be expected to work from the office 5-10 days per month and can work remotely for the remaining days. The successful candidate will be expected to deliver outstanding service to our client's customers by resolving faults, providing technical support, and troubleshooting. As well as very competitive salaries, our client offers a comprehensive benefits package including a bonus. Skills and experience required: 5+ years' experience of providing customer service and application support Database knowledge - SQL Server preferred, SQL Scripts Experience with Microsoft Dynamics Business Central or similar preferred Strong technical background Excellent problem-solving skills Excellent interpersonal and communication skills If you feel you have the skills and experience required for this role, please contact Oliver Wilson at (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
02/07/2024
Full time
Application Support Analyst Exciting opportunity for an experience support analyst to join an excellent clients team based in London. Our client is an established financial technology company with several office here in the UK and overseas and are looking for a talented support analyst to join a small team of 5 based in London. You will be expected to work from the office 5-10 days per month and can work remotely for the remaining days. The successful candidate will be expected to deliver outstanding service to our client's customers by resolving faults, providing technical support, and troubleshooting. As well as very competitive salaries, our client offers a comprehensive benefits package including a bonus. Skills and experience required: 5+ years' experience of providing customer service and application support Database knowledge - SQL Server preferred, SQL Scripts Experience with Microsoft Dynamics Business Central or similar preferred Strong technical background Excellent problem-solving skills Excellent interpersonal and communication skills If you feel you have the skills and experience required for this role, please contact Oliver Wilson at (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Market Vendors Data Analyst Banking London This is a new and exclusive opportunity for an investment research data analyst with expertise in market data vendors to join this thing banking investment fund business. This role is due to a team promotion, and thus offers a new career opportunity Role details Title: Research investment data analyst Location: London City (London Bridge), 2/3 days in the office and home working hybrid Permanent role salary £70,000- £100,000 plus bonus Requirement: strong educational achievements (across Data, Maths, Statistics etc), experience with data analysis, experience with market data vendors Shortlisting now for August & September start I placed a Market Vendors Data Analyst in this role in 2022, who is now being promoted so it's a great opportunity for you to now join the team The focus is on assessing the data accuracy which is coming through from the market data vendors You will be the lead on all morning production data issues and this data is critical for all downstream users including data modelers, quants and investment analysts. You will also be involved on data projects, onboarding data sets, enhancing data models, build automatic data policy checks, data models, data workflows so there is a wide variety of interest in this role Role requirements Experience working with market vendor data- (ie IHS Markit, ICAP, Moody's, S&P Global, Bloomberg, Refinitiv etc) Investment Research data Data Technical - SQL & Python (Write SQL logic, SQL Functions) & (Python- data bricks- understand python code, debug, enhancements, work with developers and make suggestions) We are looking for a Bright, fast learner, teach others and engage others This is a great opportunity in a thriving business who have real life experience of career progression from this team For more information, and the chance to be considered, please do end through a CV through to Kimberley Roe at Huxley Good luck! Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. To find out more about Huxley, please visit our website
02/07/2024
Full time
Market Vendors Data Analyst Banking London This is a new and exclusive opportunity for an investment research data analyst with expertise in market data vendors to join this thing banking investment fund business. This role is due to a team promotion, and thus offers a new career opportunity Role details Title: Research investment data analyst Location: London City (London Bridge), 2/3 days in the office and home working hybrid Permanent role salary £70,000- £100,000 plus bonus Requirement: strong educational achievements (across Data, Maths, Statistics etc), experience with data analysis, experience with market data vendors Shortlisting now for August & September start I placed a Market Vendors Data Analyst in this role in 2022, who is now being promoted so it's a great opportunity for you to now join the team The focus is on assessing the data accuracy which is coming through from the market data vendors You will be the lead on all morning production data issues and this data is critical for all downstream users including data modelers, quants and investment analysts. You will also be involved on data projects, onboarding data sets, enhancing data models, build automatic data policy checks, data models, data workflows so there is a wide variety of interest in this role Role requirements Experience working with market vendor data- (ie IHS Markit, ICAP, Moody's, S&P Global, Bloomberg, Refinitiv etc) Investment Research data Data Technical - SQL & Python (Write SQL logic, SQL Functions) & (Python- data bricks- understand python code, debug, enhancements, work with developers and make suggestions) We are looking for a Bright, fast learner, teach others and engage others This is a great opportunity in a thriving business who have real life experience of career progression from this team For more information, and the chance to be considered, please do end through a CV through to Kimberley Roe at Huxley Good luck! Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. To find out more about Huxley, please visit our website
Lead Murex Consultant This is an exciting opportunity within the growing domain of Energy Trading, working for one of the worlds most successful commodities trading firms. As a Lead Murex Consultant you will be joining a company that encourages the development of your knowledge, skills and experience, which will allow you to thrive and prosper whilst working in a diverse, forward thinking and agile environment! Hybrid Role Central London based Permanent role Six Figure base salary + bonuses! Responsibilities include: - Solving problems, analysing and reporting - Communicating closely with relevant teams - Lead initiatives and propose new projects and opportunities - Modelling, Making recommendations, initiating solutions Skills Needed Include: - Experience and understanding of Murex as a Business Analyst or Developer - Static and Curve setup in MXG - Understanding of profit & loss + valuations in Murex - Experience facing senior stakeholders in the Front Office. If you would like to know more about this Lead Murex Consultant role, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
02/07/2024
Full time
Lead Murex Consultant This is an exciting opportunity within the growing domain of Energy Trading, working for one of the worlds most successful commodities trading firms. As a Lead Murex Consultant you will be joining a company that encourages the development of your knowledge, skills and experience, which will allow you to thrive and prosper whilst working in a diverse, forward thinking and agile environment! Hybrid Role Central London based Permanent role Six Figure base salary + bonuses! Responsibilities include: - Solving problems, analysing and reporting - Communicating closely with relevant teams - Lead initiatives and propose new projects and opportunities - Modelling, Making recommendations, initiating solutions Skills Needed Include: - Experience and understanding of Murex as a Business Analyst or Developer - Static and Curve setup in MXG - Understanding of profit & loss + valuations in Murex - Experience facing senior stakeholders in the Front Office. If you would like to know more about this Lead Murex Consultant role, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Process Lead/Business Analyst with 3PL Experience Netherlands - The Hague (5 days a week on site) 6 months Fast turnaround - short notices needed The Process Lead/Business Analyst is responsible for analysing, designing, and optimizing supply chain processes to improve logistics operations with third-party logistics (3PL) providers. Key Responsibilities: Process Improvement: Analyze current logistics processes and identify inefficiencies. Implement process improvement initiatives. Project Management: Lead process improvement projects. Develop project plans and timelines. Coordinate cross-functional teams. Data Analysis: Analyze logistics data to inform decisions. Maintain dashboards and reports on KPIs. Provide data-driven insights. Collaboration: Align internal teams and 3PL partners on goals. Facilitate cross-departmental communication. Update stakeholders on project progress. Vendor Management: Manage 3PL relationships. Monitor 3PL performance against SLAs. Negotiate contracts with 3PL providers Candidates must be eligible for work without Visa restrictions. Candidates must submit a CV for consideration.
02/07/2024
Project-based
Process Lead/Business Analyst with 3PL Experience Netherlands - The Hague (5 days a week on site) 6 months Fast turnaround - short notices needed The Process Lead/Business Analyst is responsible for analysing, designing, and optimizing supply chain processes to improve logistics operations with third-party logistics (3PL) providers. Key Responsibilities: Process Improvement: Analyze current logistics processes and identify inefficiencies. Implement process improvement initiatives. Project Management: Lead process improvement projects. Develop project plans and timelines. Coordinate cross-functional teams. Data Analysis: Analyze logistics data to inform decisions. Maintain dashboards and reports on KPIs. Provide data-driven insights. Collaboration: Align internal teams and 3PL partners on goals. Facilitate cross-departmental communication. Update stakeholders on project progress. Vendor Management: Manage 3PL relationships. Monitor 3PL performance against SLAs. Negotiate contracts with 3PL providers Candidates must be eligible for work without Visa restrictions. Candidates must submit a CV for consideration.
Role: FUNCTIONAL ANALYST (Rulebook configuration) Location: London, UK Jib type: Full Time/Contract Rate: GBP400 per day Location: London Job Spec: 1. Rulebook configuration & upgrade experience 2. Insurance experience 3. Good req gathering and communication skills 4. Organised and be an individual contributor Skills and attributes for success: - Work with Business team in BRMS (Business Rules Management System) environment - Perform activities like Rule Authoring, Rule Validation, Rule Testing, Rule Investigation, Rule Deployment - Responsible for Writing/Maintaining Business Rules in Rules Engine - Assisting Business team to roll out Rules based products with their clients in different geographies - Educate customers/end users with Rules environment, Rule structure and significance of Rules. Promote awareness about the advantages of business rules - Maintain responsibility for harvesting business rules and designing as part of performance improvement tasks - Experience in developing and maintaining Decision Management services/Decision Intelligence systems - Knowledge regarding tools like IBM ODM, Inrule, Drools, FICO Blaze Advisor or Any product designed for Rules Management - Ability to pick up work requests/service requests/work orders/tickets and work towards its completion - Comprehend and analyze business needs as they impact business rules, translate those needs into sets of configurable rules, and consider potential impacts to the system. Display flexibility to work on multiple projects. - Structure the rules based on logical models, domain and taxonomy within the Business Rules Management system - 3+ years of professional experience in areas of Business Rule Analysis within a Business Rule Management environment - Experience with Business Rules Management System for rules building/development, rule repository, rule engine or the ability to easily learn a new tool - Exposure to IT project management life cycle - Experience in managing diverse teams - working across departments/time zones & geographies (Candidate should be ready to support US time zones when in offshore role) - Specialized industry experience in Insurance segment is highly preferred
02/07/2024
Project-based
Role: FUNCTIONAL ANALYST (Rulebook configuration) Location: London, UK Jib type: Full Time/Contract Rate: GBP400 per day Location: London Job Spec: 1. Rulebook configuration & upgrade experience 2. Insurance experience 3. Good req gathering and communication skills 4. Organised and be an individual contributor Skills and attributes for success: - Work with Business team in BRMS (Business Rules Management System) environment - Perform activities like Rule Authoring, Rule Validation, Rule Testing, Rule Investigation, Rule Deployment - Responsible for Writing/Maintaining Business Rules in Rules Engine - Assisting Business team to roll out Rules based products with their clients in different geographies - Educate customers/end users with Rules environment, Rule structure and significance of Rules. Promote awareness about the advantages of business rules - Maintain responsibility for harvesting business rules and designing as part of performance improvement tasks - Experience in developing and maintaining Decision Management services/Decision Intelligence systems - Knowledge regarding tools like IBM ODM, Inrule, Drools, FICO Blaze Advisor or Any product designed for Rules Management - Ability to pick up work requests/service requests/work orders/tickets and work towards its completion - Comprehend and analyze business needs as they impact business rules, translate those needs into sets of configurable rules, and consider potential impacts to the system. Display flexibility to work on multiple projects. - Structure the rules based on logical models, domain and taxonomy within the Business Rules Management system - 3+ years of professional experience in areas of Business Rule Analysis within a Business Rule Management environment - Experience with Business Rules Management System for rules building/development, rule repository, rule engine or the ability to easily learn a new tool - Exposure to IT project management life cycle - Experience in managing diverse teams - working across departments/time zones & geographies (Candidate should be ready to support US time zones when in offshore role) - Specialized industry experience in Insurance segment is highly preferred
Role overview We are seeking a data leader to help us grow our analytical capabilities. We are in a period of transition as we build our all-new Azure data lake. We use the vast amounts of data we capture from our industry leading in vehicle tech to deliver cutting-edge analytics, driving change across the businesses we serve. This role is responsible for the evolution of our data infrastructure and analytics as we build and develop our next generation of self-service data tools for our customers. You must be comfortable maintaining Legacy systems (Excel, VBA & PowerPoint) whilst managing the transition to the new Azure platform. You will manage a small team of skilled analysts, enabling the business to maintain operational outputs whilst also providing coaching and mentorship to upskill the team. We are looking for a critical thinker who has experience in building and developing new analytical data structures, to extract the most insight from our data. We would expect you to have strong understanding and demonstratable experience using Datamodelling (dimensional modelling), warehousing, processing (Map Reduce) and transformation techniques. You must be an expert in SQL and at least one analytical programming language (R, Python or Julia) and be highly proficient in at least one BI tool (Power BI, Tableau, Qlik Sense). This is a very exciting role for someone who loves data and has a passion for making positive change. If this sounds at all like you then please send us your CV and we will be in contact. Key responsibilities Manage a small team of skilled analysts. Be a key decision maker in the development of the new data warehouse. Lead in the development of new data structures. Lead in the creation of new analytical insights, setting the vision for how we use data. Key stakeholder management of internal and external consumers. Provide coaching and mentorship to junior members of the team. Role model best practice techniques for analytics (code review, optimization, critical thinking, data validation, version control) Continuously look to improve and expand our data capabilities. Desired qualifications, skills and experience Experience in a Senior Data Analyst/Scientist role is essential . Demonstratable experience using Datamodelling (dimensional modelling), warehousing, processing (Map Reduce) and transformation techniques is essential. Expert in SQL is essential. Expert in at least one analytical programming language (Python (preferred), R or Julia) is essential. Advocate of IAC principles and best practice coding (GIT, SVN) is essential. Ability to optimize workflows and analysis for map reduce processing is essential. Experience with BI software (Power BI, Tableau, Qlik Sense) is essential. Confident presenting complex problems in ways suitable to target audience is essential. Experience managing a skilled team is preferable. Familiarity working in an agile team is preferable. Personal characteristics A leader who can inspire a team. Critical objective thinker who likes to solve problems. Takes a keen interest in tech, especially in data. Someone who can be objective and is not afraid to challenge constructively. Positive advocate for our company values. Focussed on continuous development. Active problem solver. Confident communicator. Personable and outgoing. Nityo Infotech Limited is acting as an employment agency for this requirement.
02/07/2024
Full time
Role overview We are seeking a data leader to help us grow our analytical capabilities. We are in a period of transition as we build our all-new Azure data lake. We use the vast amounts of data we capture from our industry leading in vehicle tech to deliver cutting-edge analytics, driving change across the businesses we serve. This role is responsible for the evolution of our data infrastructure and analytics as we build and develop our next generation of self-service data tools for our customers. You must be comfortable maintaining Legacy systems (Excel, VBA & PowerPoint) whilst managing the transition to the new Azure platform. You will manage a small team of skilled analysts, enabling the business to maintain operational outputs whilst also providing coaching and mentorship to upskill the team. We are looking for a critical thinker who has experience in building and developing new analytical data structures, to extract the most insight from our data. We would expect you to have strong understanding and demonstratable experience using Datamodelling (dimensional modelling), warehousing, processing (Map Reduce) and transformation techniques. You must be an expert in SQL and at least one analytical programming language (R, Python or Julia) and be highly proficient in at least one BI tool (Power BI, Tableau, Qlik Sense). This is a very exciting role for someone who loves data and has a passion for making positive change. If this sounds at all like you then please send us your CV and we will be in contact. Key responsibilities Manage a small team of skilled analysts. Be a key decision maker in the development of the new data warehouse. Lead in the development of new data structures. Lead in the creation of new analytical insights, setting the vision for how we use data. Key stakeholder management of internal and external consumers. Provide coaching and mentorship to junior members of the team. Role model best practice techniques for analytics (code review, optimization, critical thinking, data validation, version control) Continuously look to improve and expand our data capabilities. Desired qualifications, skills and experience Experience in a Senior Data Analyst/Scientist role is essential . Demonstratable experience using Datamodelling (dimensional modelling), warehousing, processing (Map Reduce) and transformation techniques is essential. Expert in SQL is essential. Expert in at least one analytical programming language (Python (preferred), R or Julia) is essential. Advocate of IAC principles and best practice coding (GIT, SVN) is essential. Ability to optimize workflows and analysis for map reduce processing is essential. Experience with BI software (Power BI, Tableau, Qlik Sense) is essential. Confident presenting complex problems in ways suitable to target audience is essential. Experience managing a skilled team is preferable. Familiarity working in an agile team is preferable. Personal characteristics A leader who can inspire a team. Critical objective thinker who likes to solve problems. Takes a keen interest in tech, especially in data. Someone who can be objective and is not afraid to challenge constructively. Positive advocate for our company values. Focussed on continuous development. Active problem solver. Confident communicator. Personable and outgoing. Nityo Infotech Limited is acting as an employment agency for this requirement.
Security Analyst (GRC) - Operational Risk Management, Control Frameworks, Audit, Compliance, Risk Assessments About the Role Base Location: Choose from Glasgow, Perth, or Aberdeen Working Pattern: Permanent | Full Time | Hybrid working options available Benefits: Performance-related bonus and a range of benefits to support your finances, wellbeing, and family What is the Role? As a Governance, Risk, and Compliance (GRC) Analyst, you'll be integral to our Risk Management function within Transmission IT. You will identify, manage, and mitigate IT and OT network risks, reporting directly to the IT Risk Manager. Key Responsibilities: Operate and maintain the Operational Risk Register and update senior stakeholders, the Transmission 2nd line Risk Team, and Group Risk & Audit. Implement and manage a control framework across IT and OT domains. Plan and manage issues related to audit, compliance, and risk assessments. Create risk reports to convey assessment outcomes to senior management. Collaborate with key stakeholders. What Do You Need? Experience in security risk/controls assessments and operating risk registers and/or GRC tooling. Knowledge of security management frameworks like ISO/IEC 27001/2, ITIL, NIST, NCSC CAF, MITRE ATT&CK, etc. Strong collaborative, reporting, and presentational skills. A relevant University Degree or Certification (eg, CompTIA Security+, CRISC, CISA, CISM) is advantageous. Apply today to become a GRC Analyst so as not to miss an opportunity!
02/07/2024
Full time
Security Analyst (GRC) - Operational Risk Management, Control Frameworks, Audit, Compliance, Risk Assessments About the Role Base Location: Choose from Glasgow, Perth, or Aberdeen Working Pattern: Permanent | Full Time | Hybrid working options available Benefits: Performance-related bonus and a range of benefits to support your finances, wellbeing, and family What is the Role? As a Governance, Risk, and Compliance (GRC) Analyst, you'll be integral to our Risk Management function within Transmission IT. You will identify, manage, and mitigate IT and OT network risks, reporting directly to the IT Risk Manager. Key Responsibilities: Operate and maintain the Operational Risk Register and update senior stakeholders, the Transmission 2nd line Risk Team, and Group Risk & Audit. Implement and manage a control framework across IT and OT domains. Plan and manage issues related to audit, compliance, and risk assessments. Create risk reports to convey assessment outcomes to senior management. Collaborate with key stakeholders. What Do You Need? Experience in security risk/controls assessments and operating risk registers and/or GRC tooling. Knowledge of security management frameworks like ISO/IEC 27001/2, ITIL, NIST, NCSC CAF, MITRE ATT&CK, etc. Strong collaborative, reporting, and presentational skills. A relevant University Degree or Certification (eg, CompTIA Security+, CRISC, CISA, CISM) is advantageous. Apply today to become a GRC Analyst so as not to miss an opportunity!
*Active SC (Security Clearance) must be held *Onsite in Southampton 5 days per week Monday - Friday *£200 per day Inside IR35 (PAYE £174.98) Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases. The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible. The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support across activity across multiple diverse systems, devices and processes in order to retain optimum service and viability of systems to all colleagues. You will be the first point of contact for receiving telephone calls, managing live chats and facilitating customer walk-ups or bookings to the team. Key Responsibilities The main areas of responsibility for IT Support Analysts comprise the below, although training will be provided to in specific technical areas. Manage IT incidents and Service Requests through to resolution within agreed target timeframes. Provide first line response and resolution to internal and external customer incidents and queries (by phone, email, chat, in person and more) for all IT systems and devices. Capture and update call information to a high standard within the IT Service Management tool. Uphold excellent customer service skills with enthusiasm and energy. Create, maintain, review and share knowledge documentation. Remain technically adept with IT platforms, equipment, and the many vital IT applications used. Contribute to and partake in high priority incident management activities. Configuration, packaging, and distribution of IT equipment to customers. Capture frequent and quality data updates to key system information (including systems and devices). Support the delivery of continuous improvement and innovation for the IT Support Team. Support the management of the IT Support Team with other queries as required. Essential Minimum Criteria Experience in an IT Support environment (comfortable using phones and IT systems). Ability to remain calm under pressure, be empathetic and confident in understanding when to escalate work, with strong resilience skills. Experience with IT including Microsoft packages Word and Excel. Understanding of Information Technology Infrastructure Library (ITIL) Principles, terminology and processes.
02/07/2024
Project-based
*Active SC (Security Clearance) must be held *Onsite in Southampton 5 days per week Monday - Friday *£200 per day Inside IR35 (PAYE £174.98) Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases. The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible. The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support across activity across multiple diverse systems, devices and processes in order to retain optimum service and viability of systems to all colleagues. You will be the first point of contact for receiving telephone calls, managing live chats and facilitating customer walk-ups or bookings to the team. Key Responsibilities The main areas of responsibility for IT Support Analysts comprise the below, although training will be provided to in specific technical areas. Manage IT incidents and Service Requests through to resolution within agreed target timeframes. Provide first line response and resolution to internal and external customer incidents and queries (by phone, email, chat, in person and more) for all IT systems and devices. Capture and update call information to a high standard within the IT Service Management tool. Uphold excellent customer service skills with enthusiasm and energy. Create, maintain, review and share knowledge documentation. Remain technically adept with IT platforms, equipment, and the many vital IT applications used. Contribute to and partake in high priority incident management activities. Configuration, packaging, and distribution of IT equipment to customers. Capture frequent and quality data updates to key system information (including systems and devices). Support the delivery of continuous improvement and innovation for the IT Support Team. Support the management of the IT Support Team with other queries as required. Essential Minimum Criteria Experience in an IT Support environment (comfortable using phones and IT systems). Ability to remain calm under pressure, be empathetic and confident in understanding when to escalate work, with strong resilience skills. Experience with IT including Microsoft packages Word and Excel. Understanding of Information Technology Infrastructure Library (ITIL) Principles, terminology and processes.
Quantitative Analyst - Sports Trading London £100,000 - £140,000 Quantitative Analyst with experience within the sports trading industry required by an excellent client based in central London. As a Quantitative Analyst, you will join a small but very talented team and will be expected to interpret, filter, and analyse very large data sets whilst working closely with other analysts and developers. The successful Quantitative Analyst will be a forward-thinking individual who is more than comfortable working to both their won initiative and as a team. You will ideally be educated to at least a MSc level in a quantitative subject such as Mathematics, Statistics, Data Science, Computer Science or Physics. A PhD would be beneficial. Skills required: Ideally a MSc or PhD in Mathematics, Statistics, Data Science, Computer Science or Physics from Russell Group University Proficient in several of the following: Python, MATLAB, C++, R, C# Mathematical and statistical Modelling Quantitative Analysis experience within the sports trading industry is essential Excellent Mathematical skills Analytic mindset If you feel you have the skills and experience required for this opportunity, please contact Oliver Wilson at (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
02/07/2024
Full time
Quantitative Analyst - Sports Trading London £100,000 - £140,000 Quantitative Analyst with experience within the sports trading industry required by an excellent client based in central London. As a Quantitative Analyst, you will join a small but very talented team and will be expected to interpret, filter, and analyse very large data sets whilst working closely with other analysts and developers. The successful Quantitative Analyst will be a forward-thinking individual who is more than comfortable working to both their won initiative and as a team. You will ideally be educated to at least a MSc level in a quantitative subject such as Mathematics, Statistics, Data Science, Computer Science or Physics. A PhD would be beneficial. Skills required: Ideally a MSc or PhD in Mathematics, Statistics, Data Science, Computer Science or Physics from Russell Group University Proficient in several of the following: Python, MATLAB, C++, R, C# Mathematical and statistical Modelling Quantitative Analysis experience within the sports trading industry is essential Excellent Mathematical skills Analytic mindset If you feel you have the skills and experience required for this opportunity, please contact Oliver Wilson at (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Senior DevSecOps Engineer We are looking for a highly skilled, highly experienced Senior DevSecOps engineer to join a growing function within the business, focussing on infrastructure, automation, security practices and providing tooling solutions to streamline the path-to-live for development teams. The ideal candidate will be passionate about best practices within technology teams, fully supportive of what the group is doing and who wishes to make a difference. Responsibilities: Drive shift left security culture uptake by assisting with security training friendly phishing campaigns as well as conducting brown bag sessions with all staff. Assist with the implementation of security gamification, chaos engineering practices, and SBOM implementation. Support and secure our existing CI/CD pipelines and assist with migration from monoliths to microservices. Experience with containerisation and maintaining, optimising, and securing Azure Kubernetes Clusters. Drive alerting and monitoring solutions to provide teams with better optics of the live application ecosystem, using tools such as Grafana, Prometheus, Loki, or ELK. Demonstrating a solid understanding of the SDLC and other continuous delivery frameworks and methodologies, such as SCRUM and Kanban. Utilise configuration management tools and Infrastructure tools such as Terraform, Ansible, Chef or Pulumi. Proven expertise in secrets management software and processes, using tools like Hashicorp Vault or Azure Key Vault. Proven experience in obtaining and managing major industry compliance certifications and practices (ISO27k, SOC and GDPR). Adhere to agile methodologies and Kanban processes and have a coaching mindset with the ability to understand and adapt to diverse cultures and hierarchies. An ability to drive innovation by discovering new technologies, reviewing tooling, and making suggestions on improving our current stack and architecture. Drive the change you seek and be an autonomous, proactive, confident, credible, and persuasive team player. Collaborate and support developers, analysts, and data scientists to continually improve and innovate. Conduct SAST and DAST testing as well as penetration testing and threat simulations to identify potential risks. Have a practical understanding of Firewall networking, ingress, VPNs, and DNS to ensure seamless integration and communication within the infrastructure estate. Ideal Candidate: Bachelor's degree in computer science or similar. Relevant Cloud Certifications (Azure, AWS or GCP). Relevant Hashicorp certifications (Terraform and Vault). Excellent written, presentation and influencing skills. Excellent project & product management skills. Excellent communication and interpersonal skills, with the ability to effectively interact with clients, team members, and stakeholders at all levels. Confident, credible, persuasive, and a collaborative team player. A history of collaboration, problem-solving and communication drives collective success. Experience Required: 5+ years of experience managing infrastructure in Azure, AWS or GCP. 3+ years of experience in DevSecOps role or security operations. 1 + years of experience configuring and supporting production Firewalls. 1 + years of hands-on SIEM configuration and support. Expertise with IaC tooling (Hashicorp Terraform). Expertise with token/secret management tools (Hashicorp Vault). Expertise with monitoring and alerting platforms, such as ELK, DataDog, Grafana, Loki, etc. Expertise with Docker/Kubernetes and Helm design and implementation. Fundamental understanding of networking, ingress, and DNS along with WAF. Fundamental understanding of GIT/version control and SDLC build pipelines. Experience with GitHub Actions. Exposure to microservices architecture and experience with API Gateways. Object-orientated and non-object-orientated coding is highly advantageou
02/07/2024
Full time
Senior DevSecOps Engineer We are looking for a highly skilled, highly experienced Senior DevSecOps engineer to join a growing function within the business, focussing on infrastructure, automation, security practices and providing tooling solutions to streamline the path-to-live for development teams. The ideal candidate will be passionate about best practices within technology teams, fully supportive of what the group is doing and who wishes to make a difference. Responsibilities: Drive shift left security culture uptake by assisting with security training friendly phishing campaigns as well as conducting brown bag sessions with all staff. Assist with the implementation of security gamification, chaos engineering practices, and SBOM implementation. Support and secure our existing CI/CD pipelines and assist with migration from monoliths to microservices. Experience with containerisation and maintaining, optimising, and securing Azure Kubernetes Clusters. Drive alerting and monitoring solutions to provide teams with better optics of the live application ecosystem, using tools such as Grafana, Prometheus, Loki, or ELK. Demonstrating a solid understanding of the SDLC and other continuous delivery frameworks and methodologies, such as SCRUM and Kanban. Utilise configuration management tools and Infrastructure tools such as Terraform, Ansible, Chef or Pulumi. Proven expertise in secrets management software and processes, using tools like Hashicorp Vault or Azure Key Vault. Proven experience in obtaining and managing major industry compliance certifications and practices (ISO27k, SOC and GDPR). Adhere to agile methodologies and Kanban processes and have a coaching mindset with the ability to understand and adapt to diverse cultures and hierarchies. An ability to drive innovation by discovering new technologies, reviewing tooling, and making suggestions on improving our current stack and architecture. Drive the change you seek and be an autonomous, proactive, confident, credible, and persuasive team player. Collaborate and support developers, analysts, and data scientists to continually improve and innovate. Conduct SAST and DAST testing as well as penetration testing and threat simulations to identify potential risks. Have a practical understanding of Firewall networking, ingress, VPNs, and DNS to ensure seamless integration and communication within the infrastructure estate. Ideal Candidate: Bachelor's degree in computer science or similar. Relevant Cloud Certifications (Azure, AWS or GCP). Relevant Hashicorp certifications (Terraform and Vault). Excellent written, presentation and influencing skills. Excellent project & product management skills. Excellent communication and interpersonal skills, with the ability to effectively interact with clients, team members, and stakeholders at all levels. Confident, credible, persuasive, and a collaborative team player. A history of collaboration, problem-solving and communication drives collective success. Experience Required: 5+ years of experience managing infrastructure in Azure, AWS or GCP. 3+ years of experience in DevSecOps role or security operations. 1 + years of experience configuring and supporting production Firewalls. 1 + years of hands-on SIEM configuration and support. Expertise with IaC tooling (Hashicorp Terraform). Expertise with token/secret management tools (Hashicorp Vault). Expertise with monitoring and alerting platforms, such as ELK, DataDog, Grafana, Loki, etc. Expertise with Docker/Kubernetes and Helm design and implementation. Fundamental understanding of networking, ingress, and DNS along with WAF. Fundamental understanding of GIT/version control and SDLC build pipelines. Experience with GitHub Actions. Exposure to microservices architecture and experience with API Gateways. Object-orientated and non-object-orientated coding is highly advantageou
Senior Model Risk Analyst INSIDE IR35 Coventry Office - Hybrid 3 months My large client in the financial sector is currently looking for an experienced Senior Model Risk Analyst to join their team on a 3 month contract basis to assist with various model risk management activities that are required on incumbent and new models used across my client's Credit Risk function, ensuring that the requirements of the relevant regulatory frameworks (SS1/23 Model Risk Principles for Banks) and internal standards (eg the Model Risk Framework) are being met. You will be supporting effective model risk management across the various 1st line Credit Risk functions where models are developed and deployed. Some of your responsibilities in this role will include: Employ analytical and statistical techniques (knowledge of which has possibly been gained by prior use of such techniques in a credit risk or other analytical role). Understand and interpret independent validation reports on credit risk models. Have up-to-date knowledge of model risk management principles including of PRA Supervisory Statement SS1/23 and of the Society's Model Risk Framework. Engage with model owners and developers to understand and undertake the range of activity required to bring incumbent and new models into compliance with my client's Model Risk Framework. This could include: Undertaking statistical analysis. Performing gap analysis against Model Risk Framework requirements. Understanding the model risk activities required to address 2nd line validation findings. Writing documentation and updating model risk templates to close those gaps and findings. Skills that would make you successful in this role: Educated to degree level (or higher) with particular emphasis on a numerate discipline (eg statistics, finance or mathematics related), or with demonstrable equivalent skills via experience. Understanding of Advanced IRB or IFRS9 modelling techniques (PD, LGD, EAD) for Retail credit portfolios, likely to have been gained through a previous model development or validation role. Relevant modelling experience in other asset classes or disciplines will be considered. Knowledge and experience of programming in SAS, SQL or R. Apply now for immediate consideration. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
02/07/2024
Project-based
Senior Model Risk Analyst INSIDE IR35 Coventry Office - Hybrid 3 months My large client in the financial sector is currently looking for an experienced Senior Model Risk Analyst to join their team on a 3 month contract basis to assist with various model risk management activities that are required on incumbent and new models used across my client's Credit Risk function, ensuring that the requirements of the relevant regulatory frameworks (SS1/23 Model Risk Principles for Banks) and internal standards (eg the Model Risk Framework) are being met. You will be supporting effective model risk management across the various 1st line Credit Risk functions where models are developed and deployed. Some of your responsibilities in this role will include: Employ analytical and statistical techniques (knowledge of which has possibly been gained by prior use of such techniques in a credit risk or other analytical role). Understand and interpret independent validation reports on credit risk models. Have up-to-date knowledge of model risk management principles including of PRA Supervisory Statement SS1/23 and of the Society's Model Risk Framework. Engage with model owners and developers to understand and undertake the range of activity required to bring incumbent and new models into compliance with my client's Model Risk Framework. This could include: Undertaking statistical analysis. Performing gap analysis against Model Risk Framework requirements. Understanding the model risk activities required to address 2nd line validation findings. Writing documentation and updating model risk templates to close those gaps and findings. Skills that would make you successful in this role: Educated to degree level (or higher) with particular emphasis on a numerate discipline (eg statistics, finance or mathematics related), or with demonstrable equivalent skills via experience. Understanding of Advanced IRB or IFRS9 modelling techniques (PD, LGD, EAD) for Retail credit portfolios, likely to have been gained through a previous model development or validation role. Relevant modelling experience in other asset classes or disciplines will be considered. Knowledge and experience of programming in SAS, SQL or R. Apply now for immediate consideration. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Digital Analyst - Remote - £25,000 part time (3/4 days) I am working with a digital analytics consultancy looking to expand their passionate team by bringing in an experienced Digital Analyst. You will be joining a company with a fantastic culture, who truly believe in a work-life balance and that is why it is company policy to work remotely and no more than 30 hours so you have plenty of time for family, friends and hobbies! In the role you will work alongside their Digital Analyst, working collaboratively and supporting one another. What you'll do as a Digital Analyst: Set up and maintain GA4 and Google Tag Manager for client websites Analyse website data to identify opportunities for growth Implement tagging requirements in Google Tag Manager, using JavaScript where required Create customised reports and dashboards to monitor website performance Create customer journey analysis to form insights and potential recommendations What you'll bring as a Digital Analyst: Experience in web analytics, particularly GA4 Background of data collection using Google Tag Manager, including JavaScript and data layers Experience analysing website data and providing recommendations for improve website performance Agency experience - desirable Experience with Google BigQuery and Looker Data Studio - desirable Knowledge and experience of working with API integrations If the above sounds like you - then please apply now!
02/07/2024
Full time
Digital Analyst - Remote - £25,000 part time (3/4 days) I am working with a digital analytics consultancy looking to expand their passionate team by bringing in an experienced Digital Analyst. You will be joining a company with a fantastic culture, who truly believe in a work-life balance and that is why it is company policy to work remotely and no more than 30 hours so you have plenty of time for family, friends and hobbies! In the role you will work alongside their Digital Analyst, working collaboratively and supporting one another. What you'll do as a Digital Analyst: Set up and maintain GA4 and Google Tag Manager for client websites Analyse website data to identify opportunities for growth Implement tagging requirements in Google Tag Manager, using JavaScript where required Create customised reports and dashboards to monitor website performance Create customer journey analysis to form insights and potential recommendations What you'll bring as a Digital Analyst: Experience in web analytics, particularly GA4 Background of data collection using Google Tag Manager, including JavaScript and data layers Experience analysing website data and providing recommendations for improve website performance Agency experience - desirable Experience with Google BigQuery and Looker Data Studio - desirable Knowledge and experience of working with API integrations If the above sounds like you - then please apply now!
Enterprise Data Architect £50,000 - £65,000 Hybrid - 1 day a week in Bath Our client is embarking on an exciting digital transformation journey to become a data-driven organisation. The Data and Insights Project aims to enhance decision-making capabilities, improving user and staff experiences. Join the budding DDaT department, a community of technical experts dedicated to delivering secure, relevant, and accessible digital services. Role: We are seeking a skilled Data Architect or a Data Engineer/Data Analyst with some data architecture experience, eager to transition into a full-fledged Data Architect role. You will lead the architecture of the Enterprise Data Hub, ensuring it serves as a robust single source of quality-assured data. Working closely with the Chief Data & Technology Officer and stakeholders, you will help shape and measure the organisation's data strategy. Key Responsibilities: Lead data architecture initiatives and set data standards. Develop and maintain the Enterprise Data Hub. Collaborate with stakeholders to align data solutions with organisational goals. Provide architectural direction and evaluate engineering designs. Mentor and guide data governance and engineering teams. What We Offer: Opportunity to work with cutting-edge technologies and cloud platforms such as Azure and AWS. Impactful involvement in transformative projects that drive strategic goals. A collaborative and innovative work environment. Professional development and growth opportunities. Apply Today: Join today and help shape the future of data. If you are a skilled Data Architect, Data Engineer, or Data Analyst looking to transition into a Data Architect role and make a meaningful impact, we want to hear from you. Apply now to be part of the dynamic team!
02/07/2024
Full time
Enterprise Data Architect £50,000 - £65,000 Hybrid - 1 day a week in Bath Our client is embarking on an exciting digital transformation journey to become a data-driven organisation. The Data and Insights Project aims to enhance decision-making capabilities, improving user and staff experiences. Join the budding DDaT department, a community of technical experts dedicated to delivering secure, relevant, and accessible digital services. Role: We are seeking a skilled Data Architect or a Data Engineer/Data Analyst with some data architecture experience, eager to transition into a full-fledged Data Architect role. You will lead the architecture of the Enterprise Data Hub, ensuring it serves as a robust single source of quality-assured data. Working closely with the Chief Data & Technology Officer and stakeholders, you will help shape and measure the organisation's data strategy. Key Responsibilities: Lead data architecture initiatives and set data standards. Develop and maintain the Enterprise Data Hub. Collaborate with stakeholders to align data solutions with organisational goals. Provide architectural direction and evaluate engineering designs. Mentor and guide data governance and engineering teams. What We Offer: Opportunity to work with cutting-edge technologies and cloud platforms such as Azure and AWS. Impactful involvement in transformative projects that drive strategic goals. A collaborative and innovative work environment. Professional development and growth opportunities. Apply Today: Join today and help shape the future of data. If you are a skilled Data Architect, Data Engineer, or Data Analyst looking to transition into a Data Architect role and make a meaningful impact, we want to hear from you. Apply now to be part of the dynamic team!
eDiscovery Executive/eDiscovery Analyst We are currently recruiting for an eDiscovery Executive/eDiscovery Analyst to join our client, a leading law firm. The role is offered on a hybrid basis with an expectation of 3 days per week in the office. As an eDiscovery Executive/eDiscovery Analyst, you will be responsible for: - Identify and understand client needs, executing the recommended technical solutions and delivering an effective solution throughout the life of a matter. - Set accurate budgets for costs and timescales for cases, subsequently ensuring that such work is completed within budget and to agreed standards and deadlines. - Develop project management plans for each matter, which includes evidence tracking, resource management, preparing and reporting on cost proposals, risk management, risk mitigation and status reporting. - Maintain project files including preparing file notes, memoranda, minutes of meetings, instructions and communications with the legal teams and clients. Previous experience with eDiscovery software such as Relativity, Recommind Axcelerate, or similar is essential. eDiscovery Executive/eDiscovery Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
02/07/2024
Full time
eDiscovery Executive/eDiscovery Analyst We are currently recruiting for an eDiscovery Executive/eDiscovery Analyst to join our client, a leading law firm. The role is offered on a hybrid basis with an expectation of 3 days per week in the office. As an eDiscovery Executive/eDiscovery Analyst, you will be responsible for: - Identify and understand client needs, executing the recommended technical solutions and delivering an effective solution throughout the life of a matter. - Set accurate budgets for costs and timescales for cases, subsequently ensuring that such work is completed within budget and to agreed standards and deadlines. - Develop project management plans for each matter, which includes evidence tracking, resource management, preparing and reporting on cost proposals, risk management, risk mitigation and status reporting. - Maintain project files including preparing file notes, memoranda, minutes of meetings, instructions and communications with the legal teams and clients. Previous experience with eDiscovery software such as Relativity, Recommind Axcelerate, or similar is essential. eDiscovery Executive/eDiscovery Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Harvey Nash is delighted to be partnering with the University of Leeds to recruit a Service Desk Analyst to join their Service Desk Team. The university has set out an ambitious plan to enhance student education, research, and corporate systems through increased use of digital technology, data, and digital approaches as part of their new university strategy. With the launch of the Digital Transformation Strategy, it's time to modernise and secure the university's IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Service Desk Analyst to play a key role in shaping the future of IT Services at the university. If you're passionate about technology, innovation and making a difference, this is a unique opportunity to contribute to an exciting digital transformation journey. You will solve a variety of IT issues and problems with different devices and technologies. You will aim to provide first time fixes through the ticket systems. You will be customer focused with excellent communication skills via phone call and email. This role doesn't require any previous experience, just and interest in a career in IT and willingness to learn and grow. Experience of interest: * Providing a professional customer experience for all users via the chat-bot, email, face-to-face and phone. * Escalating to the senior team members for complex issues. * Maintaining technical knowledge articles and documents to share with the wider IT services team. * Excellent communication skills, with the ability to translate technical information. What's in it for you? Salary: £22,681 - £25,138| 26 days holiday plus approx.16 Bank Holidays/days the University is closed by custom (including Christmas) - 42 days a year! | Great pension options | + Plenty more Interested and want to learn more? Click Apply!
02/07/2024
Full time
Harvey Nash is delighted to be partnering with the University of Leeds to recruit a Service Desk Analyst to join their Service Desk Team. The university has set out an ambitious plan to enhance student education, research, and corporate systems through increased use of digital technology, data, and digital approaches as part of their new university strategy. With the launch of the Digital Transformation Strategy, it's time to modernise and secure the university's IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Service Desk Analyst to play a key role in shaping the future of IT Services at the university. If you're passionate about technology, innovation and making a difference, this is a unique opportunity to contribute to an exciting digital transformation journey. You will solve a variety of IT issues and problems with different devices and technologies. You will aim to provide first time fixes through the ticket systems. You will be customer focused with excellent communication skills via phone call and email. This role doesn't require any previous experience, just and interest in a career in IT and willingness to learn and grow. Experience of interest: * Providing a professional customer experience for all users via the chat-bot, email, face-to-face and phone. * Escalating to the senior team members for complex issues. * Maintaining technical knowledge articles and documents to share with the wider IT services team. * Excellent communication skills, with the ability to translate technical information. What's in it for you? Salary: £22,681 - £25,138| 26 days holiday plus approx.16 Bank Holidays/days the University is closed by custom (including Christmas) - 42 days a year! | Great pension options | + Plenty more Interested and want to learn more? Click Apply!
IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer experience that the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA's Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolver teams Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams, SharePoint, Exchange Business Competencies: Excellent communication skills (Communication to customers verbal and written is mandatory) Good problem-solving skills Organise workload effectively. Decision-making skills A Professional working attitude Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
02/07/2024
Full time
IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer experience that the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA's Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolver teams Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams, SharePoint, Exchange Business Competencies: Excellent communication skills (Communication to customers verbal and written is mandatory) Good problem-solving skills Organise workload effectively. Decision-making skills A Professional working attitude Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Prestigious opportunity for a Senior Service Introduction Analyst to join our pioneering digital transformation. Co-ordinating an end to end Service Assurance (Service Design and Transition) processes. You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer. If you possess a combination of some of the following skills, then LETS TALK! Experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of Availability Management, Capacity Management and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementation is advantageous but not essential. In return, you will be rewarded with ongoing career development and training within a friendly, enjoyable, flexible team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
02/07/2024
Full time
Prestigious opportunity for a Senior Service Introduction Analyst to join our pioneering digital transformation. Co-ordinating an end to end Service Assurance (Service Design and Transition) processes. You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer. If you possess a combination of some of the following skills, then LETS TALK! Experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of Availability Management, Capacity Management and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementation is advantageous but not essential. In return, you will be rewarded with ongoing career development and training within a friendly, enjoyable, flexible team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Our client is a renowned Investment Management Investor, who operates in 14 counties including Ireland. They are looking for a good Workday HCM Analyst, someone who will be responsible for technical change and administration of the Workday and supporting systems. They will act as support for the HR & Finance team, developing enhancements, report writing, support for interfaces, management of the bi-annual feature releases, prioritisation, and delivery of works driven by user need or vendor-led enhancements. This role will provide the candidate the opportunity to broaden their existing experience, as they will be exposed to and configure all areas of the Workday platform across both HR and Finance . The key requirements, 2 years + experience in Workday HCM ; specifically configuring BPs, Security model changes, Reporting, EIBs. Completed Workday training and direct experience in 3-5 of the following LDPs: Core Human Capital Management Benefits & Cloud connect for Benefits. Learning Recruitment Advanced Compensation Talent Optimization Absence Management Cloud connect for Payroll Experience of the bi-annual Workday feature release including safe deployment of new features is essential. experience of a Global HR Department and its processes; including: HR ops Learning Comp & Benefits Absence Recruitment Payroll
02/07/2024
Full time
Our client is a renowned Investment Management Investor, who operates in 14 counties including Ireland. They are looking for a good Workday HCM Analyst, someone who will be responsible for technical change and administration of the Workday and supporting systems. They will act as support for the HR & Finance team, developing enhancements, report writing, support for interfaces, management of the bi-annual feature releases, prioritisation, and delivery of works driven by user need or vendor-led enhancements. This role will provide the candidate the opportunity to broaden their existing experience, as they will be exposed to and configure all areas of the Workday platform across both HR and Finance . The key requirements, 2 years + experience in Workday HCM ; specifically configuring BPs, Security model changes, Reporting, EIBs. Completed Workday training and direct experience in 3-5 of the following LDPs: Core Human Capital Management Benefits & Cloud connect for Benefits. Learning Recruitment Advanced Compensation Talent Optimization Absence Management Cloud connect for Payroll Experience of the bi-annual Workday feature release including safe deployment of new features is essential. experience of a Global HR Department and its processes; including: HR ops Learning Comp & Benefits Absence Recruitment Payroll