Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Pipeline and Front Door Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Pipeline & Front Door Manager will operate a robust pipeline process for evaluating, selecting and prioritising projects/programmes for entry through the Front Door on to the Enterprise Portfolio. Reporting to the Head of Enterprise Planning, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Manage/operate the Pipeline and Front Door process, working closely with Portfolio Business Partners to identify new portfolio initiatives for consideration. * Ensure that documents/business cases for each initiative wanting to go through the Front Door are prepared to the right standard to enable leadership to make an informed decision on inclusion and prioritisation. * Work with a range of stakeholders within the EPMO and the wider business to ensure that all initiatives meet established criteria before entering the portfolio. * Drive the ongoing maintenance of the front door process to ensure it remains efficient, relevant, aligned to EPMO objectives, and responds to any changing business needs. * Drive and facilitate cross-Functional engagement across pipeline planning activities. * Support the production and maintenance of the Enterprise Plan, working closely with the Enterprise Planning Manager to ensure alignment. * Support the production and maintenance of the Resource Plan, working closely with the Portfolio Resource Planning Manager to ensure alignment. Skills and Experience * Portfolio Entry/Assessment Experience - Demonstrable experience in operating portfolio entry processes or similar work reception processes in a fast paced, complex environment. * Portfolio Management Expertise - Strong understanding of portfolio management methodologies, tools and best practices. * Business Case Expertise - Experience of business case analysis and strategic evaluation. * Analytical Mindset - Attention to detail with strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Excellent relationship development and management skills with the confidence to effectively challenge others where appropriate, including ExCo and SLT level. * Stakeholder Management - Ability to manage a complex set of stakeholder interactions, both internal and external, and resolve conflicting priorities if required. * Change Management - Ability to influence, shape and drive improvement initiatives and lead/deliver successful change in large, fast-paced and complex programme environments with multiple internal and external stakeholder groups. * Effective Communication - Excellent communication and interpersonal skills with an ability to rapidly interpret complex technical information and provide clear, concise insight and reporting that drives effective leadership decision making. * Resilience - Strong initiative and drive, self-motivated with an aptitude to work well under pressure and with low supervision. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * Industry recognised Portfolio management certification preferred (eg MoP - Management of Portfolios). Unfortunately due to the high volume of applicants we won't be able to respond to everyone.
26/06/2024
Full time
Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Pipeline and Front Door Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Pipeline & Front Door Manager will operate a robust pipeline process for evaluating, selecting and prioritising projects/programmes for entry through the Front Door on to the Enterprise Portfolio. Reporting to the Head of Enterprise Planning, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Manage/operate the Pipeline and Front Door process, working closely with Portfolio Business Partners to identify new portfolio initiatives for consideration. * Ensure that documents/business cases for each initiative wanting to go through the Front Door are prepared to the right standard to enable leadership to make an informed decision on inclusion and prioritisation. * Work with a range of stakeholders within the EPMO and the wider business to ensure that all initiatives meet established criteria before entering the portfolio. * Drive the ongoing maintenance of the front door process to ensure it remains efficient, relevant, aligned to EPMO objectives, and responds to any changing business needs. * Drive and facilitate cross-Functional engagement across pipeline planning activities. * Support the production and maintenance of the Enterprise Plan, working closely with the Enterprise Planning Manager to ensure alignment. * Support the production and maintenance of the Resource Plan, working closely with the Portfolio Resource Planning Manager to ensure alignment. Skills and Experience * Portfolio Entry/Assessment Experience - Demonstrable experience in operating portfolio entry processes or similar work reception processes in a fast paced, complex environment. * Portfolio Management Expertise - Strong understanding of portfolio management methodologies, tools and best practices. * Business Case Expertise - Experience of business case analysis and strategic evaluation. * Analytical Mindset - Attention to detail with strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Excellent relationship development and management skills with the confidence to effectively challenge others where appropriate, including ExCo and SLT level. * Stakeholder Management - Ability to manage a complex set of stakeholder interactions, both internal and external, and resolve conflicting priorities if required. * Change Management - Ability to influence, shape and drive improvement initiatives and lead/deliver successful change in large, fast-paced and complex programme environments with multiple internal and external stakeholder groups. * Effective Communication - Excellent communication and interpersonal skills with an ability to rapidly interpret complex technical information and provide clear, concise insight and reporting that drives effective leadership decision making. * Resilience - Strong initiative and drive, self-motivated with an aptitude to work well under pressure and with low supervision. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * Industry recognised Portfolio management certification preferred (eg MoP - Management of Portfolios). Unfortunately due to the high volume of applicants we won't be able to respond to everyone.
ROLE - Transformation Change Manager. REPORTING TO - Head of Programme Delivery. BASED - Leeds - candidates must be local as the role holder will be required to be in the office 3-4 days a week. OWNERSHIP | ACCOUNTABILITIES: Define and deliver the programme change management practice approach and plan. Establish the framework and standards for the Group's Change Management process including business readiness, change impact assessment, and colleague journey. Build, develop and lead a group of Change professionals to deliver the Group's Change and Business Adoption objectives. In partnership with other Programme Delivery colleagues and Transformation Directors determine and allocate change management resources in alignment with programme and project goals/deliverables. Undertake assurance activities to ensure adoption of the Change Management framework across Transformation programmes. Develop and implement strategies to manage the people and psychological side of change, including assessing impacts, engaging stakeholders, and fostering buy-in and adoption. Minimise disruptions and maximise benefits of change by communicating effectively, training and developing effective plans. Align programme/projects on deliverables with change requirements. Build Change delivery plans to ensure colleague advocacy, adoption, and business change readiness is assessed and managed. Alongside Communication Leads develop communication strategy, approach, plans and execution Support Project and Programme Managers in managing stakeholders. KEY DELIVERABLES: Develop and own change management strategy based in the PROSCI framework and communication strategy. Build, develop and lead a team of Change Professionals of c5 plus colleagues to deliver the Group's Transformation objectives. In partnership with other Programme Delivery colleagues and Transformation Directors determine and allocate change management resources in alignment with programme and project goals/deliverables Establish change management policies, standards, and practices to ensure consistent use and compliance. Review changes against established policies, identify conflicts, prioritise, and coordinate changes, and publish change calendar to appropriate stakeholders. Conduct assessments to understand business readiness for change, including analysing current capabilities, culture, and potential barriers to change for programmes. Identify and assess the impacts of change on various stakeholders' business processes, systems, and organisational structures for programmes. Identify stakeholders and develop tailored engagement strategies to build awareness, understanding, and support for the change. Develop comprehensive communication plans outlining key messages, delivery channels, and timing. Collaborate with subject matter experts to design and implement training programmes that address the knowledge and skill gaps required for successful change adoption. Proactively identify and address resistance to change amongst stakeholders by addressing concerns, clarifying misconceptions, and providing support and resources to facilitate acceptance and adoption. Establish and leverage change network or agents within the organisation to promote and reinforce change messages, facilitate peer support, and drive change adoption. Develop strategies to sustain change momentum and embed new behaviours and practice into the organisational culture over the long term. Establish KPIs to measure the effectiveness of change management and track progress towards change adoption. Conduct post-implementation reviews to capture lessons learned, identify areas for improvement, and refine change management approach. Collaborate with programme/project management teams to ensure alignment of resource between change management activities and programme/project milestones, objectives, and deliverables. Document change management activities, outcomes, and impacts for future reference and share insights with stakeholders and senior leadership. SKILLS & EXPERIENCE REQUIRED: Proficiency in change management methodologies such as PROSCI, ADKAR or similar. Team leadership skills to build the right capability across the team to deliver the Group's Transformation Objectives. Ability to identify stakeholders impacted by change, assess their needs, and develop tailored engagement strategies. Capability to design and deliver training, workshops, and facilitate sessions to build awareness and skills. Strong written and verbal communication to effectively convey change messages. Strong networking and relationship building skills to establish trust and partnership with key stakeholders. Understanding of risk management principles and practices to identify potential risks to change success and develop mitigation strategies. Capability to inspire and motivate others and drive change initiatives. LEADERSHIP QUALITIES: Articulate a clear and compelling vision for the future state, inspiring and motivating stakeholders to embrace the change. Team Leadership, build a practice of change colleagues who are engaged with both the transformation objectives of the Group and have the capability to deliver the Change Management Framework on time and to quality Developing and implementing a comprehensive change management strategy aligned with overall programme objectives. Understanding and acknowledging the concerns and emotions of stakeholders, building trust and rapport through active listening and open communication. Maintaining a positive attitude and adapting to changing circumstances, overcoming resistance, and driving the change process forward. Fostering a collaborative environment, working effectively with diverse teams, and promoting teamwork and knowledge sharing. This is a rare opportunity to help build a change function with a client who is investing heavily in tech, transformation and change.
26/06/2024
Full time
ROLE - Transformation Change Manager. REPORTING TO - Head of Programme Delivery. BASED - Leeds - candidates must be local as the role holder will be required to be in the office 3-4 days a week. OWNERSHIP | ACCOUNTABILITIES: Define and deliver the programme change management practice approach and plan. Establish the framework and standards for the Group's Change Management process including business readiness, change impact assessment, and colleague journey. Build, develop and lead a group of Change professionals to deliver the Group's Change and Business Adoption objectives. In partnership with other Programme Delivery colleagues and Transformation Directors determine and allocate change management resources in alignment with programme and project goals/deliverables. Undertake assurance activities to ensure adoption of the Change Management framework across Transformation programmes. Develop and implement strategies to manage the people and psychological side of change, including assessing impacts, engaging stakeholders, and fostering buy-in and adoption. Minimise disruptions and maximise benefits of change by communicating effectively, training and developing effective plans. Align programme/projects on deliverables with change requirements. Build Change delivery plans to ensure colleague advocacy, adoption, and business change readiness is assessed and managed. Alongside Communication Leads develop communication strategy, approach, plans and execution Support Project and Programme Managers in managing stakeholders. KEY DELIVERABLES: Develop and own change management strategy based in the PROSCI framework and communication strategy. Build, develop and lead a team of Change Professionals of c5 plus colleagues to deliver the Group's Transformation objectives. In partnership with other Programme Delivery colleagues and Transformation Directors determine and allocate change management resources in alignment with programme and project goals/deliverables Establish change management policies, standards, and practices to ensure consistent use and compliance. Review changes against established policies, identify conflicts, prioritise, and coordinate changes, and publish change calendar to appropriate stakeholders. Conduct assessments to understand business readiness for change, including analysing current capabilities, culture, and potential barriers to change for programmes. Identify and assess the impacts of change on various stakeholders' business processes, systems, and organisational structures for programmes. Identify stakeholders and develop tailored engagement strategies to build awareness, understanding, and support for the change. Develop comprehensive communication plans outlining key messages, delivery channels, and timing. Collaborate with subject matter experts to design and implement training programmes that address the knowledge and skill gaps required for successful change adoption. Proactively identify and address resistance to change amongst stakeholders by addressing concerns, clarifying misconceptions, and providing support and resources to facilitate acceptance and adoption. Establish and leverage change network or agents within the organisation to promote and reinforce change messages, facilitate peer support, and drive change adoption. Develop strategies to sustain change momentum and embed new behaviours and practice into the organisational culture over the long term. Establish KPIs to measure the effectiveness of change management and track progress towards change adoption. Conduct post-implementation reviews to capture lessons learned, identify areas for improvement, and refine change management approach. Collaborate with programme/project management teams to ensure alignment of resource between change management activities and programme/project milestones, objectives, and deliverables. Document change management activities, outcomes, and impacts for future reference and share insights with stakeholders and senior leadership. SKILLS & EXPERIENCE REQUIRED: Proficiency in change management methodologies such as PROSCI, ADKAR or similar. Team leadership skills to build the right capability across the team to deliver the Group's Transformation Objectives. Ability to identify stakeholders impacted by change, assess their needs, and develop tailored engagement strategies. Capability to design and deliver training, workshops, and facilitate sessions to build awareness and skills. Strong written and verbal communication to effectively convey change messages. Strong networking and relationship building skills to establish trust and partnership with key stakeholders. Understanding of risk management principles and practices to identify potential risks to change success and develop mitigation strategies. Capability to inspire and motivate others and drive change initiatives. LEADERSHIP QUALITIES: Articulate a clear and compelling vision for the future state, inspiring and motivating stakeholders to embrace the change. Team Leadership, build a practice of change colleagues who are engaged with both the transformation objectives of the Group and have the capability to deliver the Change Management Framework on time and to quality Developing and implementing a comprehensive change management strategy aligned with overall programme objectives. Understanding and acknowledging the concerns and emotions of stakeholders, building trust and rapport through active listening and open communication. Maintaining a positive attitude and adapting to changing circumstances, overcoming resistance, and driving the change process forward. Fostering a collaborative environment, working effectively with diverse teams, and promoting teamwork and knowledge sharing. This is a rare opportunity to help build a change function with a client who is investing heavily in tech, transformation and change.
Dynamics 365 CE Dev Lead £99K + Benefits 24 Month Fixed Term Contract Central London Reporting to: Data Workflow & RPS Senior Manager Are you ready to elevate your career by developing cutting-edge solutions on the Dynamics 365 platform? Join a dynamic team at a leading global law firm where your technical expertise will drive innovation and transform business processes, make a significant impact while working on high-profile projects. Role and Responsibilities of the Dev Lead: Manages the Dynamics 365 system with stakeholders and suppliers. Lead a team in designing, developing, testing, and deploying custom solutions. Translates requirements into technical designs. Develops and customizes Dynamics 365 solutions, including workflows, plugins, and integrations. Provide technical guidance, code reviews, and mentorship. Manage development tasks, timelines, and resources. Support and maintain Dynamics 365 applications. Enhance and promote Dynamics 365 solutions, including Customer Service and Sales Enterprise for CRM. Knowledge & Experience of the Dev Lead: Experienced as a Dynamics 365 CE/CRM Developer lead or technical lead. Proficient in C#, .NET, JavaScript, TypeScript, and Liquid. Experience with Azure services, Power Platform, and DevOps Skilled in integrating external systems using APIs and web services. Experienced in Power Platform (Power Apps, Power Automate, Power BI, and Power Pages). Ability to lead a team. Familiar with agile development, DevOps practices, and version control systems (eg, Git). Desirable Qualifications: Experience with Universal Resource Scheduling in Dynamics 365. Experience with IntroHive and Peppermint's CRM solutions. This global law firm has 48 offices in 29 countries committed to diversity, equity, and inclusion, and they support employee wellbeing. If your skill set is a match please apply, lets advance your career.
26/06/2024
Dynamics 365 CE Dev Lead £99K + Benefits 24 Month Fixed Term Contract Central London Reporting to: Data Workflow & RPS Senior Manager Are you ready to elevate your career by developing cutting-edge solutions on the Dynamics 365 platform? Join a dynamic team at a leading global law firm where your technical expertise will drive innovation and transform business processes, make a significant impact while working on high-profile projects. Role and Responsibilities of the Dev Lead: Manages the Dynamics 365 system with stakeholders and suppliers. Lead a team in designing, developing, testing, and deploying custom solutions. Translates requirements into technical designs. Develops and customizes Dynamics 365 solutions, including workflows, plugins, and integrations. Provide technical guidance, code reviews, and mentorship. Manage development tasks, timelines, and resources. Support and maintain Dynamics 365 applications. Enhance and promote Dynamics 365 solutions, including Customer Service and Sales Enterprise for CRM. Knowledge & Experience of the Dev Lead: Experienced as a Dynamics 365 CE/CRM Developer lead or technical lead. Proficient in C#, .NET, JavaScript, TypeScript, and Liquid. Experience with Azure services, Power Platform, and DevOps Skilled in integrating external systems using APIs and web services. Experienced in Power Platform (Power Apps, Power Automate, Power BI, and Power Pages). Ability to lead a team. Familiar with agile development, DevOps practices, and version control systems (eg, Git). Desirable Qualifications: Experience with Universal Resource Scheduling in Dynamics 365. Experience with IntroHive and Peppermint's CRM solutions. This global law firm has 48 offices in 29 countries committed to diversity, equity, and inclusion, and they support employee wellbeing. If your skill set is a match please apply, lets advance your career.
GLOBAL HR LEAD - HRSS & HRIS OPERATIONS - CONTRACT - REMOTE GLOBAL HR LEAD - HRSS & HRIS OPEARTIONS CONTRACT: 6 months + EXTENSION REMOTE WORKING As the Senior HR Lead and a Tower Lead for the HR Shared Services (HRSS - International and Japan) and HRIS for OnePeople, you will play an integral part in the success of the OnePeople Program. The role will work closely with the support teams to ensure Operational readiness for the regional/country service commencement working closely with the Global Transition Manager and cutover manager. Your remit will cover the day-to-day setup management to ensure the operational team members are in place, trained and ready for service commencement. You will report to the HR Sub Program manager and work closely with the other HR Sub Program workstream Leads as required. Your role will involve. Acting as the escalation point and day to day contact for the HRSS and HRIS teams. Ensuring that HRSS and HRIS teams are fully up to date on all program decisions and deliverables. Create and manage the plan to ensure HRSS and HRIS are operationally ready for each regional service commencement. Finalize the approach to adoption of new processes, technology, and ways of working for the new HR Service. Act as the SPOC for these teams and interfacing with other HR Sub Program Leads Working with the HR Sub Program Manager to ensure the plans are aligned with Organization Design, End to End Process Design, Business Transition, Global HRIS and HRSS workstreams to be clear on dependencies and deliverables. Weekly Progress Reporting Plan, Risk and issue management Your transferable skills and experience: Experience with planning and delivering projects. Being innovative & agile Strong communication skills and an ability to build good working relationships with multiple stakeholders are essential. Ability to manage multiple workstreams and conflicting priorities in a fast-paced environment. Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Business in relation to this vacancy.
26/06/2024
Full time
GLOBAL HR LEAD - HRSS & HRIS OPERATIONS - CONTRACT - REMOTE GLOBAL HR LEAD - HRSS & HRIS OPEARTIONS CONTRACT: 6 months + EXTENSION REMOTE WORKING As the Senior HR Lead and a Tower Lead for the HR Shared Services (HRSS - International and Japan) and HRIS for OnePeople, you will play an integral part in the success of the OnePeople Program. The role will work closely with the support teams to ensure Operational readiness for the regional/country service commencement working closely with the Global Transition Manager and cutover manager. Your remit will cover the day-to-day setup management to ensure the operational team members are in place, trained and ready for service commencement. You will report to the HR Sub Program manager and work closely with the other HR Sub Program workstream Leads as required. Your role will involve. Acting as the escalation point and day to day contact for the HRSS and HRIS teams. Ensuring that HRSS and HRIS teams are fully up to date on all program decisions and deliverables. Create and manage the plan to ensure HRSS and HRIS are operationally ready for each regional service commencement. Finalize the approach to adoption of new processes, technology, and ways of working for the new HR Service. Act as the SPOC for these teams and interfacing with other HR Sub Program Leads Working with the HR Sub Program Manager to ensure the plans are aligned with Organization Design, End to End Process Design, Business Transition, Global HRIS and HRSS workstreams to be clear on dependencies and deliverables. Weekly Progress Reporting Plan, Risk and issue management Your transferable skills and experience: Experience with planning and delivering projects. Being innovative & agile Strong communication skills and an ability to build good working relationships with multiple stakeholders are essential. Ability to manage multiple workstreams and conflicting priorities in a fast-paced environment. Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Business in relation to this vacancy.
Innovation and Project Manager, Bid Manager, Understanding of energy/Decarbonisation an advantage or of Innovative and Research Projects. Competitive salary and benefits. 2 days a week in Newbury, Berkshire. 3 days working from home. Market leading technology company based in Newbury. Berkshire are looking for an Innovation Manager ( Project Manager/Bid Manager ) to join their team. In this broad role you will be working in their consultancy business supporting, scooping and delivering projects and bids. Often these projects will be innovation and research focused working with partners, government bodies, academic institutions, utility related business etc. Roles and responsibilities include - * Co-ordinate internal and external resources to deliver projects and bids as required. * Bring commercial awareness and understanding to the delivery of projects and bids. * Make changes to the project plan and roadmap as dictated by commercial requirements. * Build and maintain long term working relationships. * Maintain a good understanding the energy market structure and regulations. To be considered you will have - * A track record of delivering transformation projects and bids, ideally in the energy sector. * A track record of delivering innovation and research projects (applying for government grants, funding, etc) * Attention to detail and the ability work in regulated environments and applying for grant funded projects. * Strong Project Management skills in a fast moving and changing environment. * Good commercial skills. * Strong problem solving skills. This is an excellent role for a Project Manager/Bid Manager who would like to work on a range of challenging projects and bids. You will be required to be in the office in Newbury two days and can work from home 3 days a week. Salary is competitive. If you have the required skills and experience please send your CV or feel free to call for a confidential discussion.
26/06/2024
Full time
Innovation and Project Manager, Bid Manager, Understanding of energy/Decarbonisation an advantage or of Innovative and Research Projects. Competitive salary and benefits. 2 days a week in Newbury, Berkshire. 3 days working from home. Market leading technology company based in Newbury. Berkshire are looking for an Innovation Manager ( Project Manager/Bid Manager ) to join their team. In this broad role you will be working in their consultancy business supporting, scooping and delivering projects and bids. Often these projects will be innovation and research focused working with partners, government bodies, academic institutions, utility related business etc. Roles and responsibilities include - * Co-ordinate internal and external resources to deliver projects and bids as required. * Bring commercial awareness and understanding to the delivery of projects and bids. * Make changes to the project plan and roadmap as dictated by commercial requirements. * Build and maintain long term working relationships. * Maintain a good understanding the energy market structure and regulations. To be considered you will have - * A track record of delivering transformation projects and bids, ideally in the energy sector. * A track record of delivering innovation and research projects (applying for government grants, funding, etc) * Attention to detail and the ability work in regulated environments and applying for grant funded projects. * Strong Project Management skills in a fast moving and changing environment. * Good commercial skills. * Strong problem solving skills. This is an excellent role for a Project Manager/Bid Manager who would like to work on a range of challenging projects and bids. You will be required to be in the office in Newbury two days and can work from home 3 days a week. Salary is competitive. If you have the required skills and experience please send your CV or feel free to call for a confidential discussion.
Are you an Controls Engineer with a wealth of experience in designing complex bespoke hardware for heavy machinery control systems? Do you thrive on ensuring project milestones are met and solutions adhere to the highest standards? As a Senior Control Systems Engineer, you enjoy having a variation of technical challenges that keeps your working always feeling fresh. You value taking ownership of the full life cycle of projects especially within heavier engineering environments. You like the idea of working within a small team where your technical input is valued and you are able to make key decisions in the design process - without having to jump through too many hoops which can slow down the momentum of your projects. You want to keep your coding skills sharp and have the opportunity to work with a number of PLC platforms including Allen Bradley and Siemens from scratch. You enjoy interacting directly with customers to assess their requirements all the way through to commissioning. Ensuring you have a work life balance is important to you and having the freedom to manage your own workload . You can expect to be working on multiple projects so there will be plenty of opportunity to flex your variety of technical experience. There is no micromanagement here, you are trusted to deliver your projects and have the support from your Manager when needed to set you up for success. As a Senior Engineer, you will also play a key part in technically developing less experienced members of the team, this is a great opportunity to further your mentoring experience as there is scope for this role to build the team up further in the future. You would be based on their Sheffield site. You would be working for a business with excellent retention, operate an open-door policy and the top management are from a technical background themselves. Sheffield has a great balance of having a great city bustle, great transport links whilst having the Peak district on its doorstep . This position has a salary up to £65,000 per annum dependent on level of experience plus a generous benefits package and flexible working. To find out more about Progressive Recruitment please visit our website. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
26/06/2024
Full time
Are you an Controls Engineer with a wealth of experience in designing complex bespoke hardware for heavy machinery control systems? Do you thrive on ensuring project milestones are met and solutions adhere to the highest standards? As a Senior Control Systems Engineer, you enjoy having a variation of technical challenges that keeps your working always feeling fresh. You value taking ownership of the full life cycle of projects especially within heavier engineering environments. You like the idea of working within a small team where your technical input is valued and you are able to make key decisions in the design process - without having to jump through too many hoops which can slow down the momentum of your projects. You want to keep your coding skills sharp and have the opportunity to work with a number of PLC platforms including Allen Bradley and Siemens from scratch. You enjoy interacting directly with customers to assess their requirements all the way through to commissioning. Ensuring you have a work life balance is important to you and having the freedom to manage your own workload . You can expect to be working on multiple projects so there will be plenty of opportunity to flex your variety of technical experience. There is no micromanagement here, you are trusted to deliver your projects and have the support from your Manager when needed to set you up for success. As a Senior Engineer, you will also play a key part in technically developing less experienced members of the team, this is a great opportunity to further your mentoring experience as there is scope for this role to build the team up further in the future. You would be based on their Sheffield site. You would be working for a business with excellent retention, operate an open-door policy and the top management are from a technical background themselves. Sheffield has a great balance of having a great city bustle, great transport links whilst having the Peak district on its doorstep . This position has a salary up to £65,000 per annum dependent on level of experience plus a generous benefits package and flexible working. To find out more about Progressive Recruitment please visit our website. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
Are you passionate about driving system improvements and leading a dedicated team to success? Our client, a dynamic organization, is seeking a Systems Delivery Manager to take ownership of their Group Sales, CRM, and Policy Administration systems, built on Dynamics 365 CE platform with Azure App Service based satellite systems. In this role, you will play a pivotal part in shaping and delivering a portfolio of improvement projects and ensuring operational excellence across their systems. Key Responsibilities: Portfolio Management: Shape and deliver improvement initiatives related to the Group Sales CRM and Policy Administration systems. Collaborate with business analysts, end users, and architects to define and evolve the product backlog. Champion proposals for systems releases through the investment approval process. Project Leadership: Manage the project life cycle from initiation through delivery, following agile methodologies. Lead a team of Business Analysts and collaborate closely with a South African software development team to ensure successful project outcomes aligned with business objectives. Production Support: Oversee the production support of the systems, ensuring efficient and high-quality business operations. Drive initiatives to minimize manual support efforts and enhance data quality. Team Leadership: Lead and mentor a team of 5-10 business analysts, system support analysts, and data administrators. Foster a culture of continuous improvement and professional development within the team. Process Improvement: Drive continuous improvement of methods and tools for requirements gathering, process design, and user acceptance testing. Ensure adherence to best practices to enhance the quality, predictability, and performance of systems delivery work. Qualifications and Skills: Proven experience managing Dynamics 365 CE based systems and Azure App Service integrations. Strong project management skills with experience leading agile teams. Excellent leadership and communication skills, capable of engaging with senior business leads, end-users, and IS team members. A passion for system delivery and improving business operations through technology. Experience in managing data quality and production support processes. Why Join Our Client? You will be part of a dynamic IS team tasked with significant responsibility for driving business improvements. This role offers the opportunity to work closely with operational stakeholders, drive system enhancements, and lead a talented team of analysts in a supportive and collaborative environment. To be considered for this role, please send an up to date copy of your CV as soon as possible.
26/06/2024
Full time
Are you passionate about driving system improvements and leading a dedicated team to success? Our client, a dynamic organization, is seeking a Systems Delivery Manager to take ownership of their Group Sales, CRM, and Policy Administration systems, built on Dynamics 365 CE platform with Azure App Service based satellite systems. In this role, you will play a pivotal part in shaping and delivering a portfolio of improvement projects and ensuring operational excellence across their systems. Key Responsibilities: Portfolio Management: Shape and deliver improvement initiatives related to the Group Sales CRM and Policy Administration systems. Collaborate with business analysts, end users, and architects to define and evolve the product backlog. Champion proposals for systems releases through the investment approval process. Project Leadership: Manage the project life cycle from initiation through delivery, following agile methodologies. Lead a team of Business Analysts and collaborate closely with a South African software development team to ensure successful project outcomes aligned with business objectives. Production Support: Oversee the production support of the systems, ensuring efficient and high-quality business operations. Drive initiatives to minimize manual support efforts and enhance data quality. Team Leadership: Lead and mentor a team of 5-10 business analysts, system support analysts, and data administrators. Foster a culture of continuous improvement and professional development within the team. Process Improvement: Drive continuous improvement of methods and tools for requirements gathering, process design, and user acceptance testing. Ensure adherence to best practices to enhance the quality, predictability, and performance of systems delivery work. Qualifications and Skills: Proven experience managing Dynamics 365 CE based systems and Azure App Service integrations. Strong project management skills with experience leading agile teams. Excellent leadership and communication skills, capable of engaging with senior business leads, end-users, and IS team members. A passion for system delivery and improving business operations through technology. Experience in managing data quality and production support processes. Why Join Our Client? You will be part of a dynamic IS team tasked with significant responsibility for driving business improvements. This role offers the opportunity to work closely with operational stakeholders, drive system enhancements, and lead a talented team of analysts in a supportive and collaborative environment. To be considered for this role, please send an up to date copy of your CV as soon as possible.
Client Representative (Cables) We are seeking two (2) skilled Offshore Client Representatives (OCR) to join our client's team for an offshore project based in Weybourne, Norfolk, England. The successful candidates will work from a Jack-Up vessel, ensuring that project-specific tasks are completed safely, on time, and in accordance with industry standards and project documentation. Key Responsibilities: Act as the main point of contact during offshore project-specific works from the Jack-Up vessel. Facilitate effective communication between offshore project teams and onshore management. Monitor offshore progress and ensure adherence to safety and contractual agreements. Conduct regular meetings with offshore Barge Master and vessel OIMs to receive updates on project status and address any queries. Collaborate with onshore project managers and technical teams to align deliverables with client requirements. Uphold strict safety and quality standards to meet or exceed client expectations. Generate comprehensive daily reports and documentation to present to onshore project managers. Attend meetings as advised by onshore project management. Participate in a daily 09:00 call with the client operations team. Technical Knowledge and Skills: Strong understanding of offshore operations, HDD duct installation from a Jack-Up, diving, and associated engineering principles. Familiarity with industry standards and regulations, including IMO guidelines, Classification Society rules, and IMCA guidelines for offshore working. Excellent communication and interpersonal skills to work effectively with contractors, colleagues, and other stakeholders. Teamwork skills essential for collaborating with client project managers, engineers, and contractors. Health and safety training, such as Emergency Training (GW0) is required. Helicopter Underwater Escape Training (HUET) is NOT required. Logistics: Crew changes will be tidal dependent and occur from the port of Wells-Next-the-Sea in Norfolk, England. Own PPE required (jacket and trousers provided later, need to bring own boots). Additional Information: Assignment is evaluated inside IR35. Option to extend the contract by 1 month. Travel locations include the port of Wells-Next-the-Sea in Norfolk, England. Please send your CV for immediate consideration.
25/06/2024
Project-based
Client Representative (Cables) We are seeking two (2) skilled Offshore Client Representatives (OCR) to join our client's team for an offshore project based in Weybourne, Norfolk, England. The successful candidates will work from a Jack-Up vessel, ensuring that project-specific tasks are completed safely, on time, and in accordance with industry standards and project documentation. Key Responsibilities: Act as the main point of contact during offshore project-specific works from the Jack-Up vessel. Facilitate effective communication between offshore project teams and onshore management. Monitor offshore progress and ensure adherence to safety and contractual agreements. Conduct regular meetings with offshore Barge Master and vessel OIMs to receive updates on project status and address any queries. Collaborate with onshore project managers and technical teams to align deliverables with client requirements. Uphold strict safety and quality standards to meet or exceed client expectations. Generate comprehensive daily reports and documentation to present to onshore project managers. Attend meetings as advised by onshore project management. Participate in a daily 09:00 call with the client operations team. Technical Knowledge and Skills: Strong understanding of offshore operations, HDD duct installation from a Jack-Up, diving, and associated engineering principles. Familiarity with industry standards and regulations, including IMO guidelines, Classification Society rules, and IMCA guidelines for offshore working. Excellent communication and interpersonal skills to work effectively with contractors, colleagues, and other stakeholders. Teamwork skills essential for collaborating with client project managers, engineers, and contractors. Health and safety training, such as Emergency Training (GW0) is required. Helicopter Underwater Escape Training (HUET) is NOT required. Logistics: Crew changes will be tidal dependent and occur from the port of Wells-Next-the-Sea in Norfolk, England. Own PPE required (jacket and trousers provided later, need to bring own boots). Additional Information: Assignment is evaluated inside IR35. Option to extend the contract by 1 month. Travel locations include the port of Wells-Next-the-Sea in Norfolk, England. Please send your CV for immediate consideration.
D365 Functional Lead - Power Platform/Pages - Remote/Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of the role of leading on engagement they will also help develop other team members through on-the-project coaching. This role will be maily remote, with the occasional visit to Birmingham office. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical) consultants ensuring smooth delivery and a unified approach. Participate in every aspect of the solution implementation from: leading workshops and analysing the customer's requirements to configuring the D365 CE applications and environment/release management. Collaborate with stakeholders throughout the customer organisation to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes. Provide in-depth knowledge of the D365 CE applications and evaluate the customer's business processes against the standard D365 CE functionality. Provide Project Management for smaller D365 CE Implementations including Budget, Resource, Milestones reporting supported by Crimson's PMO function. Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected. Pre-sales support including demonstrations and estimations supporting Crimson Sales and Consultancy teams as required. If modifications/customisations are required, either to processes or to the Dynamics 365 CE applications, the Functional Lead should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Responsible for conducting acceptance testing and training customer resources to successfully adopt and maintain the D365 CE solution. Have industry experience and understand challenges and risks when implementing vertically aligned applications. Technical Skills: Design, create and configure Dynamics 365 CE/Power Platform. solutions implementing Crimsons 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice) Marketing and campaigns Including Add-ons eg, Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 CE & Power Platform. Dynamics 365 CE/CRM Customisation and configuration including but not limited to: Entity Design & Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 CE report wizard and custom SQL Server Reporting Services (SSRS) reports. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Including standalone and Embedded. Canvas Apps with multiple screens. Power App Portals. Modern Workplace SharePoint. Teams. Microsoft Exchange Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
21/06/2024
Full time
D365 Functional Lead - Power Platform/Pages - Remote/Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of the role of leading on engagement they will also help develop other team members through on-the-project coaching. This role will be maily remote, with the occasional visit to Birmingham office. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical) consultants ensuring smooth delivery and a unified approach. Participate in every aspect of the solution implementation from: leading workshops and analysing the customer's requirements to configuring the D365 CE applications and environment/release management. Collaborate with stakeholders throughout the customer organisation to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes. Provide in-depth knowledge of the D365 CE applications and evaluate the customer's business processes against the standard D365 CE functionality. Provide Project Management for smaller D365 CE Implementations including Budget, Resource, Milestones reporting supported by Crimson's PMO function. Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected. Pre-sales support including demonstrations and estimations supporting Crimson Sales and Consultancy teams as required. If modifications/customisations are required, either to processes or to the Dynamics 365 CE applications, the Functional Lead should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Responsible for conducting acceptance testing and training customer resources to successfully adopt and maintain the D365 CE solution. Have industry experience and understand challenges and risks when implementing vertically aligned applications. Technical Skills: Design, create and configure Dynamics 365 CE/Power Platform. solutions implementing Crimsons 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice) Marketing and campaigns Including Add-ons eg, Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 CE & Power Platform. Dynamics 365 CE/CRM Customisation and configuration including but not limited to: Entity Design & Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 CE report wizard and custom SQL Server Reporting Services (SSRS) reports. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Including standalone and Embedded. Canvas Apps with multiple screens. Power App Portals. Modern Workplace SharePoint. Teams. Microsoft Exchange Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Shopper Marketing Executive Location - Bracknell Hybrid Role (1 Day per week in office) Permanent My client are a global manufacturer who have a long standing reputation committed to innovation and they are looking for a Shopper Marketing Executive to join there team. Your responsibilities in the role Leading the creation, execution, and measurement of a Shopper Marketing Execution Plan for the Retail District. Deeply understanding the assigned shopper group, their needs, wants, and shopping habits to effectively cater to them. Collaborating with Category Development Managers, Key Account Managers, and Area Portfolio & Trade Marketing Managers to seize growth opportunities. Developing a solid understanding of company brands, products, and brand campaigns to effectively promote them. Building strong relationships with key marketing personnel at customer accounts and understanding their go-to-market strategies, target audiences, and operations to align marketing efforts. Additionally, evaluating the financial viability of marketing tactics, managing the budget, and analysing marketing performance to optimize future strategies. Skills and Expertise Degree in Marketing or higher from an accredited institution Experience in Shopper or Consumer Marketing or Account Management within FMCG - B2C Market Strong analytical aptitude Experience in project & stakeholder management Excellent communication & influencing skills Commercial Acumen Project management and prioritization skills Data-driven mindset Curious, growth mindset Ability to prioritise Strong interpersonal and communication skills Further information provided upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
19/06/2024
Full time
Shopper Marketing Executive Location - Bracknell Hybrid Role (1 Day per week in office) Permanent My client are a global manufacturer who have a long standing reputation committed to innovation and they are looking for a Shopper Marketing Executive to join there team. Your responsibilities in the role Leading the creation, execution, and measurement of a Shopper Marketing Execution Plan for the Retail District. Deeply understanding the assigned shopper group, their needs, wants, and shopping habits to effectively cater to them. Collaborating with Category Development Managers, Key Account Managers, and Area Portfolio & Trade Marketing Managers to seize growth opportunities. Developing a solid understanding of company brands, products, and brand campaigns to effectively promote them. Building strong relationships with key marketing personnel at customer accounts and understanding their go-to-market strategies, target audiences, and operations to align marketing efforts. Additionally, evaluating the financial viability of marketing tactics, managing the budget, and analysing marketing performance to optimize future strategies. Skills and Expertise Degree in Marketing or higher from an accredited institution Experience in Shopper or Consumer Marketing or Account Management within FMCG - B2C Market Strong analytical aptitude Experience in project & stakeholder management Excellent communication & influencing skills Commercial Acumen Project management and prioritization skills Data-driven mindset Curious, growth mindset Ability to prioritise Strong interpersonal and communication skills Further information provided upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Venesky-Brown's client, a public sector organisation in Dundee, is currently looking to recruit a Business Applications Specialist on a permanent basis on a salary of £35,308 - £43,155/annum. This role will be a hybrid of working at home and in the office. Responsibilities: - Carry out programming, configuration and development tasks ensuring that feasibility has been assessed and established; relevant documentation is maintained; test scripts are prepared, testing is successfully completed; and that information systems components are released into operations in accordance with Digital & Technology Services policies and standards. - Assess and recommend appropriate solutions to fulfil business requirements with current or new applications that will ensure the highest standards of confidentiality, integrity and availability. - Undertake feasibility studies and to assist in the development of formal business cases for proposed information systems as a basis for decision making at a senior management level. - Provide technical advice, expertise and assistance to other teams and projects about the development and integration of information systems. - Carry out data transformation (extract, transform and load) tasks and to provide reports as required by undertaking the appropriate analysis in response to business requirements. - Provide technical advice, expertise and assistance to other teams and projects about the development and integration of information systems as directed by the Service Delivery Manager. - Provide second line support for the organisation's information systems, troubleshooting problems as reported via the Service Desk, carrying out problem solving and configuration tasks to ensure the restoration of critical services. - Monitor information systems for underutilisation, process deficiency or software malfunction and provide recommendations for remedial actions. - Work with the Infrastructure to operate a robust backup and recovery procedure for all information systems and data. - Develop and maintain documentation about the specification, design and build of information systems according to DTS policies and standards. - Train IT Operations staff proactively on new information systems to ensure they can deliver first line support effectively to minimise the demand on the Infrastructure and Systems Team. - Work with the Service Delivery Manager to develop and apply technical policies to ensure the secure use of information systems in support of the organisation's business requirements. - Manage the technical delivery of approved small projects (eg information system enhancements) ensuring that the agreed objectives are delivered within the original project scope. - Provide expert advice and guidance to DTS management teams in support of the IT strategic planning process and in support of technical change projects. - Keep the Service Delivery Manager informed at all times of any performance issues, security concerns or future IT infrastructure system developments which may affect the organisation. - Invoke third party support in accordance with established processes and to assist and support third party contractors in their work for the organisation. - Advise the Service Delivery Manager of any matters concerning safety, software licencing, computer viruses or similar issues that require further action. - Ensure that all information is managed securely in accordance with organisational policies and information related legislation. - Be accountable for service delivery and quality of allocated work escalating issues when appropriate to senior colleagues. - Promote service management and continual service improvement to improve quality of customer satisfaction within DTS. - Contribute to horizon planning to support the management of team workload. - Be familiar with relevant IT-related policies (acceptable use, data protection, FOI, information security, purchasing etc.) and advise colleagues and end-users accordingly. - Build strong, constructive relationships with service users within your remit and beyond. - Represent the department and the organisation externally amongst peer institutions and industry associations. - Work effectively with DTS colleagues Essential Skills: - An extensive and recent track record of performing the duties set out above. - Strong educational background including a first degree in an IT related subject (or equivalent). - Strong understanding of the Microsoft SQL Server stack particularly SQL Server, SSRS, SSIS - Experience of the support and maintenance of major corporate business systems - Relevant service delivery experience of working in an ITIL-based framework; familiarity with the processes, procedures and outputs of ITIL. ITIL Foundation Certificate. - Demonstrable understanding and experience of delivering projects within a contemporary project management framework (eg Agile, Scrum). - Substantial, recent, experience of the maintenance and development of enterprise applications and processes across a complex organisation. Including the development of Web service/APIs integrations. - Previous ICT experience at a level where the role has required the ability to translate technical requirements and specifications into easily understood business concepts and vice versa. - Ability to manage workloads under pressure and to tight deadlines and with an analytical and methodical approach to investigating problems and resolving issues. - Highly developed interpersonal skills and proven ability to work effectively with individuals and teams at all levels both within and external to the organisation. - Understands and can represent the service across the organisation, particularly to senior stakeholders and other governance entities. - Sensitivity to the issues of working in a highly devolved environment and an ability to develop effective and pragmatic solutions. - Ability to influence and persuade others to take a specific course of action when there is no direct line of command or control. - Customer and service-focussed: understanding the needs of the customer when making decisions. - Proven ability to develop, implement and evaluate policies and processes. - Highly IT literate with strong and relevant application experience. - Working knowledge of the Data Protection Act and other related legislation. Desirable Skills: - ITIL Service Management Certification If you would like to hear more about this opportunity please get in touch.
19/06/2024
Full time
Venesky-Brown's client, a public sector organisation in Dundee, is currently looking to recruit a Business Applications Specialist on a permanent basis on a salary of £35,308 - £43,155/annum. This role will be a hybrid of working at home and in the office. Responsibilities: - Carry out programming, configuration and development tasks ensuring that feasibility has been assessed and established; relevant documentation is maintained; test scripts are prepared, testing is successfully completed; and that information systems components are released into operations in accordance with Digital & Technology Services policies and standards. - Assess and recommend appropriate solutions to fulfil business requirements with current or new applications that will ensure the highest standards of confidentiality, integrity and availability. - Undertake feasibility studies and to assist in the development of formal business cases for proposed information systems as a basis for decision making at a senior management level. - Provide technical advice, expertise and assistance to other teams and projects about the development and integration of information systems. - Carry out data transformation (extract, transform and load) tasks and to provide reports as required by undertaking the appropriate analysis in response to business requirements. - Provide technical advice, expertise and assistance to other teams and projects about the development and integration of information systems as directed by the Service Delivery Manager. - Provide second line support for the organisation's information systems, troubleshooting problems as reported via the Service Desk, carrying out problem solving and configuration tasks to ensure the restoration of critical services. - Monitor information systems for underutilisation, process deficiency or software malfunction and provide recommendations for remedial actions. - Work with the Infrastructure to operate a robust backup and recovery procedure for all information systems and data. - Develop and maintain documentation about the specification, design and build of information systems according to DTS policies and standards. - Train IT Operations staff proactively on new information systems to ensure they can deliver first line support effectively to minimise the demand on the Infrastructure and Systems Team. - Work with the Service Delivery Manager to develop and apply technical policies to ensure the secure use of information systems in support of the organisation's business requirements. - Manage the technical delivery of approved small projects (eg information system enhancements) ensuring that the agreed objectives are delivered within the original project scope. - Provide expert advice and guidance to DTS management teams in support of the IT strategic planning process and in support of technical change projects. - Keep the Service Delivery Manager informed at all times of any performance issues, security concerns or future IT infrastructure system developments which may affect the organisation. - Invoke third party support in accordance with established processes and to assist and support third party contractors in their work for the organisation. - Advise the Service Delivery Manager of any matters concerning safety, software licencing, computer viruses or similar issues that require further action. - Ensure that all information is managed securely in accordance with organisational policies and information related legislation. - Be accountable for service delivery and quality of allocated work escalating issues when appropriate to senior colleagues. - Promote service management and continual service improvement to improve quality of customer satisfaction within DTS. - Contribute to horizon planning to support the management of team workload. - Be familiar with relevant IT-related policies (acceptable use, data protection, FOI, information security, purchasing etc.) and advise colleagues and end-users accordingly. - Build strong, constructive relationships with service users within your remit and beyond. - Represent the department and the organisation externally amongst peer institutions and industry associations. - Work effectively with DTS colleagues Essential Skills: - An extensive and recent track record of performing the duties set out above. - Strong educational background including a first degree in an IT related subject (or equivalent). - Strong understanding of the Microsoft SQL Server stack particularly SQL Server, SSRS, SSIS - Experience of the support and maintenance of major corporate business systems - Relevant service delivery experience of working in an ITIL-based framework; familiarity with the processes, procedures and outputs of ITIL. ITIL Foundation Certificate. - Demonstrable understanding and experience of delivering projects within a contemporary project management framework (eg Agile, Scrum). - Substantial, recent, experience of the maintenance and development of enterprise applications and processes across a complex organisation. Including the development of Web service/APIs integrations. - Previous ICT experience at a level where the role has required the ability to translate technical requirements and specifications into easily understood business concepts and vice versa. - Ability to manage workloads under pressure and to tight deadlines and with an analytical and methodical approach to investigating problems and resolving issues. - Highly developed interpersonal skills and proven ability to work effectively with individuals and teams at all levels both within and external to the organisation. - Understands and can represent the service across the organisation, particularly to senior stakeholders and other governance entities. - Sensitivity to the issues of working in a highly devolved environment and an ability to develop effective and pragmatic solutions. - Ability to influence and persuade others to take a specific course of action when there is no direct line of command or control. - Customer and service-focussed: understanding the needs of the customer when making decisions. - Proven ability to develop, implement and evaluate policies and processes. - Highly IT literate with strong and relevant application experience. - Working knowledge of the Data Protection Act and other related legislation. Desirable Skills: - ITIL Service Management Certification If you would like to hear more about this opportunity please get in touch.