Hays Specialist Recruitment
Antrim, County Antrim
You will provide 3rd line support via the ICT service desk. The role will require you to deploy, configure and maintain infrastructure, line of business applications and hardware within the network. Main Responsibilities: 3rd Line End User Support Diagnose, resolve and document issues escalated via the ICT Service Desk. Investigate the root cause of problems, document, and communicate any identified fixes to the Service Delivery Manager. Work with the Service Delivery Manager to investigate and resolve issues escalated to problem management. Configuration and maintenance of Microsoft Azure subscription - including but not limited to Servers, networking, WVD, FSLogix, security policies etc. Deploy and configure new hardware within the organisation including end user devices, Servers, network equipment etc. Configure system backups. Provide 3rd line support in the event of backup failures or anomalies. Configure and monitor security devices and applications. Troubleshoot and document anomalies or failure of services. Regular reviews of Firewall and switch configurations to ensure cybersecurity posture of the association remains high. You will ideally have: Either a Degree in ICT or at least three professional level qualifications Previous experience in a 3rd line role Experience of hosted cloud configuration, administration, and licensing - preferably Microsoft Azure. Previous experience in the configuration, maintenance and troubleshooting of Windows Server 2016 and above. Previous experience with Windows Virtual Desktop or similar. Active Directory, DNS, DHCP, Group Policy. Windows 10 Operating Systems. PC, Server, and networking hardware technical knowledge. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me. I am a Recruitment Consultant for Hays, specialising in Technology for Belfast, helping tech professionals develop their careers and ensuring organisations are supported by the top talent. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
You will provide 3rd line support via the ICT service desk. The role will require you to deploy, configure and maintain infrastructure, line of business applications and hardware within the network. Main Responsibilities: 3rd Line End User Support Diagnose, resolve and document issues escalated via the ICT Service Desk. Investigate the root cause of problems, document, and communicate any identified fixes to the Service Delivery Manager. Work with the Service Delivery Manager to investigate and resolve issues escalated to problem management. Configuration and maintenance of Microsoft Azure subscription - including but not limited to Servers, networking, WVD, FSLogix, security policies etc. Deploy and configure new hardware within the organisation including end user devices, Servers, network equipment etc. Configure system backups. Provide 3rd line support in the event of backup failures or anomalies. Configure and monitor security devices and applications. Troubleshoot and document anomalies or failure of services. Regular reviews of Firewall and switch configurations to ensure cybersecurity posture of the association remains high. You will ideally have: Either a Degree in ICT or at least three professional level qualifications Previous experience in a 3rd line role Experience of hosted cloud configuration, administration, and licensing - preferably Microsoft Azure. Previous experience in the configuration, maintenance and troubleshooting of Windows Server 2016 and above. Previous experience with Windows Virtual Desktop or similar. Active Directory, DNS, DHCP, Group Policy. Windows 10 Operating Systems. PC, Server, and networking hardware technical knowledge. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me. I am a Recruitment Consultant for Hays, specialising in Technology for Belfast, helping tech professionals develop their careers and ensuring organisations are supported by the top talent. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.