Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
18/09/2024
Full time
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
Advent Geneva Support Analyst - Contract Opportunity - Dublin - 6 months - Financial Services A large global financial services client of ours are seeking an Advent Geneva Application Analyst to join them on an initial 6 month contract, on a relaxed hybrid basis out of Dublin, with likely extension. The rate is 300 - 350 euros a day and are looking for someone to start ASAP with interviews next week. Roles and Responsibility: Play a key role as part of global support team covering IT Core applications domain. Act as a first point of contact for Level 1 & Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual) operations. Document processes, procedures and policies as required for appropriate governance of platforms. Day-to-day monitoring of our internal processes to ensure pro-active resolution of any issues that arise. Document business user procedures and support user training. Participate in co-ordination and implementation of new platform releases with business users. Support Project Managers in ongoing initiatives related to the Business Core Operations Solutions. Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution. Support the business in Business Continuity and Disaster Recovery initiatives. Desired Experience: * SS&C Advent Geneva. * Familiarity with Broadridge Security Master, Price Master, and Analytics Master. * Linux operating systems. * Strong programming skills in Python, C#, and Visual Basic. * Experience with SQL Server and ability to write complex queries If of interest, please apply or send across your CV to (see below) Please note, no sponsorship is available for this role.
18/09/2024
Project-based
Advent Geneva Support Analyst - Contract Opportunity - Dublin - 6 months - Financial Services A large global financial services client of ours are seeking an Advent Geneva Application Analyst to join them on an initial 6 month contract, on a relaxed hybrid basis out of Dublin, with likely extension. The rate is 300 - 350 euros a day and are looking for someone to start ASAP with interviews next week. Roles and Responsibility: Play a key role as part of global support team covering IT Core applications domain. Act as a first point of contact for Level 1 & Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual) operations. Document processes, procedures and policies as required for appropriate governance of platforms. Day-to-day monitoring of our internal processes to ensure pro-active resolution of any issues that arise. Document business user procedures and support user training. Participate in co-ordination and implementation of new platform releases with business users. Support Project Managers in ongoing initiatives related to the Business Core Operations Solutions. Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution. Support the business in Business Continuity and Disaster Recovery initiatives. Desired Experience: * SS&C Advent Geneva. * Familiarity with Broadridge Security Master, Price Master, and Analytics Master. * Linux operating systems. * Strong programming skills in Python, C#, and Visual Basic. * Experience with SQL Server and ability to write complex queries If of interest, please apply or send across your CV to (see below) Please note, no sponsorship is available for this role.
Senior Buyer/IT Category Leader - HIRING ASAP Start date: ASAP Duration: 4 Months Location: 3-4 days in Dublin office/1-2 days WFH Rate: €400-€450 per day Summary Our client is currently searching for an IT Category Leader for Software to be part of their global IT category team. This person will work closely with cross functional teams and key stakeholders to drive effective sourcing strategy to deliver the best outcome. Key responsibilities will include execution of the category management strategies, conducting commercial negotiations, contract, and supply risk management. Successful candidate will be required to have the necessary experience, category knowledge, skills, and capabilities to deliver on strategic objectives. Responsibilities Lead sourcing activities related to procurement of enterprise and engineering software licenses. Negotiation of complex software agreements while ensure compliance to corporate governance requirements. Support global category manager for software in execution of the sourcing category strategy. Development and maintenance of strong relationships with internal stakeholders ensuring timely renewals of software agreements. Work with cross functional organizations in the delivery of strategic sourcing requirements. Continuous monitoring of internal customers and supply markets for changes that may impact the sourcing strategy. Financial performance monitoring of Software category vs prior year and baseline basis. Supplier relationship management to ensure continuity of supply and risk management. Skills Strong commercial acumen required for effective cost management. Expert negotiation skills Expert understanding of the End User Licence Agreements and SaaS agreements. Strong relationship and interpersonal skills to be applied in working with partners across the entire contract life cycle. Demonstrated ability to work in a fast-paced matrixed environment. Expert knowledge of the best sourcing practices and the methodologies used for this category of IT supplier/partner. Project Management in complex multi-project and multi-geography environment Proficiency in Microsoft Suite applications (including PowerPoint, Excel, and Word) Leadership experience Excellent written and verbal communication and problem-solving skills. Highly driven and motivated
18/09/2024
Project-based
Senior Buyer/IT Category Leader - HIRING ASAP Start date: ASAP Duration: 4 Months Location: 3-4 days in Dublin office/1-2 days WFH Rate: €400-€450 per day Summary Our client is currently searching for an IT Category Leader for Software to be part of their global IT category team. This person will work closely with cross functional teams and key stakeholders to drive effective sourcing strategy to deliver the best outcome. Key responsibilities will include execution of the category management strategies, conducting commercial negotiations, contract, and supply risk management. Successful candidate will be required to have the necessary experience, category knowledge, skills, and capabilities to deliver on strategic objectives. Responsibilities Lead sourcing activities related to procurement of enterprise and engineering software licenses. Negotiation of complex software agreements while ensure compliance to corporate governance requirements. Support global category manager for software in execution of the sourcing category strategy. Development and maintenance of strong relationships with internal stakeholders ensuring timely renewals of software agreements. Work with cross functional organizations in the delivery of strategic sourcing requirements. Continuous monitoring of internal customers and supply markets for changes that may impact the sourcing strategy. Financial performance monitoring of Software category vs prior year and baseline basis. Supplier relationship management to ensure continuity of supply and risk management. Skills Strong commercial acumen required for effective cost management. Expert negotiation skills Expert understanding of the End User Licence Agreements and SaaS agreements. Strong relationship and interpersonal skills to be applied in working with partners across the entire contract life cycle. Demonstrated ability to work in a fast-paced matrixed environment. Expert knowledge of the best sourcing practices and the methodologies used for this category of IT supplier/partner. Project Management in complex multi-project and multi-geography environment Proficiency in Microsoft Suite applications (including PowerPoint, Excel, and Word) Leadership experience Excellent written and verbal communication and problem-solving skills. Highly driven and motivated
IT Service Desk Manager £35,000-£45,000 Sheffield A unique opportunity is available for an ICT Service Desk Manager with 1st- 2nd line experience. This role is focused on supporting the company's internal infrastructure and their user base - not a managed service or solutions business. Key Responsibilities: Oversee day to day 1st & 2nd line support working to ITIL v4 framework. Carry out monthly 1-2-1s with IT Service Desk Analysts. Continuous Service Improvement by researching latest relevant frameworks and vendor best practises. Act as escalation point for all IT areas, applications, and business processes Track compliance with service level agreements. Excellent analytical and problem-solving skills with the ability to manage complex issues and prioritise effectively. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
Full time
IT Service Desk Manager £35,000-£45,000 Sheffield A unique opportunity is available for an ICT Service Desk Manager with 1st- 2nd line experience. This role is focused on supporting the company's internal infrastructure and their user base - not a managed service or solutions business. Key Responsibilities: Oversee day to day 1st & 2nd line support working to ITIL v4 framework. Carry out monthly 1-2-1s with IT Service Desk Analysts. Continuous Service Improvement by researching latest relevant frameworks and vendor best practises. Act as escalation point for all IT areas, applications, and business processes Track compliance with service level agreements. Excellent analytical and problem-solving skills with the ability to manage complex issues and prioritise effectively. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Applications Manager, Law Firm, Chesterfield & Sheffield Summary: We are seeking a business-focused Applications Manager to join the IT team of two Support Analysts and an Infrastructure Manager in this expanding law firm. In this new, key role, you will oversee the development and management of the firm's legal software applications and data systems, ensuring they align with business goals. The role is based in Chesterfield with regular visits to the Sheffield office. Why Join? The firm has doubled in size in two years to 80 staff. It's a new role and an opportunity to transform the way applications are managed and used. Opportunities for professional growth for someone with IT Training, Applications Analysis or Business Analysis skills, who has experience defining user workflows and of owning an application. Family atmosphere but with ambition to transform all business service functions. Accordingly, the role reports to the board. A great opportunity to really make a difference. Key Responsibilities: Reduce impact of differing working practices in the business through targeted IT training. Lead the technical management of Practice Management, Document Management, Case Management, and CRM systems. Oversee software life cycle management. Collaborate with stakeholders to implement and optimize new systems. Work with users to define and implement new application workflows. Offer technical support to the IT team and other departments. Stay updated with industry trends and recommend new technologies. Communicate effectively with all levels of staff. Develop and champion data management policies. Ensure data integrity of systems. Develop management reporting for the business. Lead projects related to application development and data management. Manage project plans, timelines, and ensure compliance with regulations. Engage with vendors for support, development and project work. Please apply with CV Applications Manager, Law Firm, Chesterfield & Sheffield
18/09/2024
Full time
Applications Manager, Law Firm, Chesterfield & Sheffield Summary: We are seeking a business-focused Applications Manager to join the IT team of two Support Analysts and an Infrastructure Manager in this expanding law firm. In this new, key role, you will oversee the development and management of the firm's legal software applications and data systems, ensuring they align with business goals. The role is based in Chesterfield with regular visits to the Sheffield office. Why Join? The firm has doubled in size in two years to 80 staff. It's a new role and an opportunity to transform the way applications are managed and used. Opportunities for professional growth for someone with IT Training, Applications Analysis or Business Analysis skills, who has experience defining user workflows and of owning an application. Family atmosphere but with ambition to transform all business service functions. Accordingly, the role reports to the board. A great opportunity to really make a difference. Key Responsibilities: Reduce impact of differing working practices in the business through targeted IT training. Lead the technical management of Practice Management, Document Management, Case Management, and CRM systems. Oversee software life cycle management. Collaborate with stakeholders to implement and optimize new systems. Work with users to define and implement new application workflows. Offer technical support to the IT team and other departments. Stay updated with industry trends and recommend new technologies. Communicate effectively with all levels of staff. Develop and champion data management policies. Ensure data integrity of systems. Develop management reporting for the business. Lead projects related to application development and data management. Manage project plans, timelines, and ensure compliance with regulations. Engage with vendors for support, development and project work. Please apply with CV Applications Manager, Law Firm, Chesterfield & Sheffield
We are currently looking on behalf of one of our important clients for an O365 Application Owner (German Speaking). The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Manage & oversee the Operation O365 applications with focus on MS Teams, SharePoint & OneDrive. Participate in O365-related projects & drive the continuous development & improvement of O365 applications, including new features, governance & the integration of best practices. Facilitate migrations within SharePoint & MS Teams environments. Act as the primary point of contact for business inquiries & support related to O365 applications. Provide user support & ensure best practices & governance to ensure the effective use of O365 tools. Deliver training sessions & create materials to educate users. Liaise with external service providers & third-party application vendors. Your Skills & Experience: At least 3 years of relevant professional experience as an Application Manager or Application Owner. Strong experience in the O365 technology including MS Teams, SharePoint & OneDrive (experience in MS Power Platform is also considered advantageous). Skilled in using Software Tools. Accustomed to participating as a Business Partner by bridging the gap between technology & business objectives. Skilled in Identifying Business & Technical Requirements & providing associated Solutions. Ideally experienced with Programming Languages (eg, PowerShell, JavaScript). Your Profile: Completed University Degree in the area of Computer Science or similar. Highly interested in learning new technologies. Positive, committed & highly customer & service-oriented with excellent communication skills. Fluent in English (spoken & written) & good German language skills to at least B2 level are mandatory requirements.
18/09/2024
Full time
We are currently looking on behalf of one of our important clients for an O365 Application Owner (German Speaking). The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Manage & oversee the Operation O365 applications with focus on MS Teams, SharePoint & OneDrive. Participate in O365-related projects & drive the continuous development & improvement of O365 applications, including new features, governance & the integration of best practices. Facilitate migrations within SharePoint & MS Teams environments. Act as the primary point of contact for business inquiries & support related to O365 applications. Provide user support & ensure best practices & governance to ensure the effective use of O365 tools. Deliver training sessions & create materials to educate users. Liaise with external service providers & third-party application vendors. Your Skills & Experience: At least 3 years of relevant professional experience as an Application Manager or Application Owner. Strong experience in the O365 technology including MS Teams, SharePoint & OneDrive (experience in MS Power Platform is also considered advantageous). Skilled in using Software Tools. Accustomed to participating as a Business Partner by bridging the gap between technology & business objectives. Skilled in Identifying Business & Technical Requirements & providing associated Solutions. Ideally experienced with Programming Languages (eg, PowerShell, JavaScript). Your Profile: Completed University Degree in the area of Computer Science or similar. Highly interested in learning new technologies. Positive, committed & highly customer & service-oriented with excellent communication skills. Fluent in English (spoken & written) & good German language skills to at least B2 level are mandatory requirements.
Device Product Manager: Our client is an industry leading organisation with a global client base seeking an experienced Device Product Manager to join their Centre of Excellence. The focus is on products and services within the environmental and sustainability sector. They are seeking a passionate and experienced Product Manager to concentrate on our Embedded devices. The ideal candidate will have a strong background in product management, excellent communication skills, and a proven track record of successfully leading product development from concept to launch. This role involves working closely with cross-functional teams, including engineering, marketing, and sales, to deliver products that meet market needs and drive business growth. Education/Experience for the Device Product Manager Degree in Business, Engineering, Computer Science, or a related field 3-5+ years of experience in product management, preferably in Embedded technology Customer-facing skill set managing internal & external stakeholders Strategic thinker with attention to detail Strong analytical and problem-solving skills with a data-driven approach Ability to work effectively in a fast-paced, collaborative environment Awareness of market pricing and ROI for new developments Proficiency in product management tools ie Jira Desirable: Wireless cellular communications ie GPRS, 3G, NB-IoT, LTE-M, Experience of industrial protocols eg DNP3, Modbus SDI-12, Technical background in telemetry or equivalent ie Telco, IT Networks Personal Qualities Passionate about building great products and solving customer problems Customer-focused with a deep understanding of user needs and market dynamics Ability to work on own initiative and as part of a team Innovative thinker with the ability to challenge constructively Highly organised, detail-oriented, and able to manage multiple priorities simultaneously. Excellent communication skills, written and oral Ability to deal with situations in a calm and efficient manner Willingness to learn Must be able to adopt a hands on approach Fluency in English is essential - oral and written Principal Accountabilities for the Device Product Manager Identify and understand the market requirements, trends and competition to develop and communicate the product roadmaps Work closely with engineering, marketing, sales, and customer support teams to provide clear product development prioritisation Define product requirements aligning to roadmaps Understand the importance of the end-user experience, ensuring the product is intuitive, user-friendly, and meets high standards of quality Ensure product documentation including sales collateral and user guides are maintained and easy to use and understand Utilise product performance metrics, making data-driven recommendations for continuous improvement Work closely with sales and marketing to develop go to market strategies Utilise KPI's to measure product success and drive continual improvement This position offers a chance to contribute to both the growth of the company within the environmental/sustainability sector
18/09/2024
Full time
Device Product Manager: Our client is an industry leading organisation with a global client base seeking an experienced Device Product Manager to join their Centre of Excellence. The focus is on products and services within the environmental and sustainability sector. They are seeking a passionate and experienced Product Manager to concentrate on our Embedded devices. The ideal candidate will have a strong background in product management, excellent communication skills, and a proven track record of successfully leading product development from concept to launch. This role involves working closely with cross-functional teams, including engineering, marketing, and sales, to deliver products that meet market needs and drive business growth. Education/Experience for the Device Product Manager Degree in Business, Engineering, Computer Science, or a related field 3-5+ years of experience in product management, preferably in Embedded technology Customer-facing skill set managing internal & external stakeholders Strategic thinker with attention to detail Strong analytical and problem-solving skills with a data-driven approach Ability to work effectively in a fast-paced, collaborative environment Awareness of market pricing and ROI for new developments Proficiency in product management tools ie Jira Desirable: Wireless cellular communications ie GPRS, 3G, NB-IoT, LTE-M, Experience of industrial protocols eg DNP3, Modbus SDI-12, Technical background in telemetry or equivalent ie Telco, IT Networks Personal Qualities Passionate about building great products and solving customer problems Customer-focused with a deep understanding of user needs and market dynamics Ability to work on own initiative and as part of a team Innovative thinker with the ability to challenge constructively Highly organised, detail-oriented, and able to manage multiple priorities simultaneously. Excellent communication skills, written and oral Ability to deal with situations in a calm and efficient manner Willingness to learn Must be able to adopt a hands on approach Fluency in English is essential - oral and written Principal Accountabilities for the Device Product Manager Identify and understand the market requirements, trends and competition to develop and communicate the product roadmaps Work closely with engineering, marketing, sales, and customer support teams to provide clear product development prioritisation Define product requirements aligning to roadmaps Understand the importance of the end-user experience, ensuring the product is intuitive, user-friendly, and meets high standards of quality Ensure product documentation including sales collateral and user guides are maintained and easy to use and understand Utilise product performance metrics, making data-driven recommendations for continuous improvement Work closely with sales and marketing to develop go to market strategies Utilise KPI's to measure product success and drive continual improvement This position offers a chance to contribute to both the growth of the company within the environmental/sustainability sector
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in how you think and act Proactive and able to balance multiple priorities Passionate about personal learning & development Able to travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/MPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Computer Aided Dispatch (CAD) system experience Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware:Cisco LAN/WAN Switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
18/09/2024
Full time
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in how you think and act Proactive and able to balance multiple priorities Passionate about personal learning & development Able to travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/MPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Computer Aided Dispatch (CAD) system experience Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware:Cisco LAN/WAN Switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
The role is mostly onsite in Pratteln, Switzerland. Competence: Competence is a combination of knowledge, motivation and capability to perform in all situations and activities the assignment requires. Knowledge: Seniority and experience in SAP SD in an international environment and/or within a wholesale business. Experience in User Acceptance Testing (UAT), as well as training of end-users in SAP. Experience with Pricing processes within SAP, specifically condition technique and/or Experience with Billing processes within SAP, specifically forms requirements, e-invoicing, archiving, etc Good knowledge of project and change management methodologies. Accustomed to working with an agile and iterative framework (Scrum). Proficient with the MS Office Suite. Knowledge in SAP Solution Manager and JIRA a plus. Fluent in English Job specific capabilities: Ability to work autonomously. Analytical skills. Good interpersonal skills with ability in building trustful relationships and motivate others. Ability to take responsibility from start to end, achieve goals and keep deadlines. Ability to be service minded, communicate and work effectively in a multinational/global organisation. Integrity, humbleness, and possess the desire to both teach and learn from others. Interest in understanding a Legacy set-up, while contributing to bridge it into an SAP-compatible concept Key previous experiences and proven skills: Seniority and experience in SAP SD, in either Pricing or Billing (preferably both). Experience in User Acceptance Testing (UAT), as well as training of end-users in SAP. Experience in go-live activities, preferably with SAP. Purpose of function Order and Finance Program is a transformational program to connect order and financial transactions within the Supply through the implementation of SAP S/4HANA, a greenfield implementation. The program is targeted to make a paradigm shift in capability maturity Order & Finance Management and thereby enhance the contribution to supply strategy implementation and overall transformation. Purpose of job The P&I scrum team is responsible for transitioning from our client's current pricing, invoicing processes, and Legacy IT landscape into the future SAP S/4HANA. This scrum team deliverables consist of: An overall design of SAP S/4HANA, the integration with Legacy, as well as required custom development occurring in Legacy applications, interfaces/APIs, SAP BTP, etc. The design covers both the end-state as well as any specific intermediary roll-out phases. It also includes process design. The building of the SAP S/4HANA main solution, as well as Legacy applications, following a methodology of writing configuration documentation, as well as lean specifications to be handed over to the developers. Testing cycles, performed directly by the scrum team. Training the line organization as well as supporting their training cycles (UAT) and go-live activities. Supporting the line organization with issues in production. A series of satellite deliverables such as security and controls, change management, communication, etc. Job specific key tasks and responsibilities: Train and support the line organization before and during the User Acceptance Test cycle (UAT). Support the line organization in documenting the results in SAP Solution Manager, raise defects when necessary, and support the re-testing. Perform the end-to-end testing in the pre-UAT test cycles, documenting the results in SAP Solution Manager, raising defects when necessary, including re-testing. Support the first release go-live, actively working with the line organization throughout parallel runs and hyper care phases. Troubleshoot and firefight in production. Bring your knowledge and experience to contribute to the Pricing & Invoicing design topics. Document the findings as requirements in User Stories (JIRA). Collaborate with other functions (Tax, Customs, etc.) to complete the design, conducting interviews, facilitating, or contributing in workshops, all in relation to the P&I scrum team agenda. Support building the next releases by writing fit-acceptance criterias, gaps, and lean specifications, all according to the project defined methodologies, tools, and agile framework. Act as a representative of the OFP project towards the business stakeholder, while defending their interests in the project. Proactively work with change management to secure organizational readiness to adopt SAP S/4HANA.
18/09/2024
Project-based
The role is mostly onsite in Pratteln, Switzerland. Competence: Competence is a combination of knowledge, motivation and capability to perform in all situations and activities the assignment requires. Knowledge: Seniority and experience in SAP SD in an international environment and/or within a wholesale business. Experience in User Acceptance Testing (UAT), as well as training of end-users in SAP. Experience with Pricing processes within SAP, specifically condition technique and/or Experience with Billing processes within SAP, specifically forms requirements, e-invoicing, archiving, etc Good knowledge of project and change management methodologies. Accustomed to working with an agile and iterative framework (Scrum). Proficient with the MS Office Suite. Knowledge in SAP Solution Manager and JIRA a plus. Fluent in English Job specific capabilities: Ability to work autonomously. Analytical skills. Good interpersonal skills with ability in building trustful relationships and motivate others. Ability to take responsibility from start to end, achieve goals and keep deadlines. Ability to be service minded, communicate and work effectively in a multinational/global organisation. Integrity, humbleness, and possess the desire to both teach and learn from others. Interest in understanding a Legacy set-up, while contributing to bridge it into an SAP-compatible concept Key previous experiences and proven skills: Seniority and experience in SAP SD, in either Pricing or Billing (preferably both). Experience in User Acceptance Testing (UAT), as well as training of end-users in SAP. Experience in go-live activities, preferably with SAP. Purpose of function Order and Finance Program is a transformational program to connect order and financial transactions within the Supply through the implementation of SAP S/4HANA, a greenfield implementation. The program is targeted to make a paradigm shift in capability maturity Order & Finance Management and thereby enhance the contribution to supply strategy implementation and overall transformation. Purpose of job The P&I scrum team is responsible for transitioning from our client's current pricing, invoicing processes, and Legacy IT landscape into the future SAP S/4HANA. This scrum team deliverables consist of: An overall design of SAP S/4HANA, the integration with Legacy, as well as required custom development occurring in Legacy applications, interfaces/APIs, SAP BTP, etc. The design covers both the end-state as well as any specific intermediary roll-out phases. It also includes process design. The building of the SAP S/4HANA main solution, as well as Legacy applications, following a methodology of writing configuration documentation, as well as lean specifications to be handed over to the developers. Testing cycles, performed directly by the scrum team. Training the line organization as well as supporting their training cycles (UAT) and go-live activities. Supporting the line organization with issues in production. A series of satellite deliverables such as security and controls, change management, communication, etc. Job specific key tasks and responsibilities: Train and support the line organization before and during the User Acceptance Test cycle (UAT). Support the line organization in documenting the results in SAP Solution Manager, raise defects when necessary, and support the re-testing. Perform the end-to-end testing in the pre-UAT test cycles, documenting the results in SAP Solution Manager, raising defects when necessary, including re-testing. Support the first release go-live, actively working with the line organization throughout parallel runs and hyper care phases. Troubleshoot and firefight in production. Bring your knowledge and experience to contribute to the Pricing & Invoicing design topics. Document the findings as requirements in User Stories (JIRA). Collaborate with other functions (Tax, Customs, etc.) to complete the design, conducting interviews, facilitating, or contributing in workshops, all in relation to the P&I scrum team agenda. Support building the next releases by writing fit-acceptance criterias, gaps, and lean specifications, all according to the project defined methodologies, tools, and agile framework. Act as a representative of the OFP project towards the business stakeholder, while defending their interests in the project. Proactively work with change management to secure organizational readiness to adopt SAP S/4HANA.
SAP S/4 Hana - Pricing & Invoicing (SAP SD & E-Billing) 9 month minimum contract Hybrid - Onsite in Basel, Switzerland. Start ASAP The SAP S/4 Hana - Pricing & Invoicing role is part of a global transformational program focused on integrating order and financial transactions through the implementation of SAP S/4HANA . This position supports the transition from Legacy pricing, invoicing, and e-billing processes to SAP S/4HANA , ensuring seamless implementation, testing, and support for the new system. Key Responsibilities User Acceptance Testing (UAT) : Train and support users during UAT cycles, document results, raise defects, and ensure resolution as needed for SAP Pricing and Invoicing modules. End-to-End Testing : Perform pre-UAT test cycles, focusing on SAP S/4HANA's Pricing, Billing, and e-billing functionalities. Document outcomes and assist with defect management and retesting. Go-Live Support : Provide hands-on assistance for the first release go-live, including troubleshooting production issues with SAP pricing, invoicing, and e-billing, ensuring smooth transitions during hyper-care periods. Pricing, Invoicing, & E-Billing Design : Collaborate in designing solutions for SAP-based pricing, invoicing, and e-billing processes, documenting functional and technical requirements in User Stories. E-Billing Implementation : Support the implementation and integration of e-billing within SAP S/4HANA, ensuring compliance with financial regulations and smooth transition from existing systems. Project Support : Contribute to subsequent project releases by drafting fit-acceptance criteria and lean specifications aligned with project methodologies, including agile and scrum frameworks. Change Management : Proactively manage organizational readiness for SAP S/4HANA transitions, including changes in pricing, invoicing, and e-billing processes. Stakeholder Management : Act as a key project representative, balancing stakeholder interests while ensuring successful project delivery and adherence to timelines. Knowledge & Experience Proven experience in SAP SD module, particularly in Pricing, Billing, and e-billing functionalities. Strong understanding of SAP S/4HANA and its integration with financial processes, particularly for pricing, invoicing, and e-billing. Experience with User Acceptance Testing (UAT) and training end-users in SAP, particularly within pricing and billing processes. Familiarity with go-live support , troubleshooting, and resolving production issues in an SAP environment, particularly related to billing and e-billing. Experience with project management methodologies, including agile frameworks (Scrum), and tools such as JIRA and SAP Solution Manager . Familiarity with global financial regulations and compliance, especially concerning e-billing . Proficient in MS Office ; knowledge of SAP reporting tools is a plus. Fluent in English. Skills Ability to work independently and meet project deadlines. Strong analytical, problem-solving, and troubleshooting skills, particularly in SAP pricing and invoicing contexts. Excellent communication and interpersonal skills, with the ability to manage relationships in a multinational environment. Capability to build trust and collaborate effectively across teams and with stakeholders. High level of integrity, humility, and eagerness to teach and learn.
18/09/2024
Project-based
SAP S/4 Hana - Pricing & Invoicing (SAP SD & E-Billing) 9 month minimum contract Hybrid - Onsite in Basel, Switzerland. Start ASAP The SAP S/4 Hana - Pricing & Invoicing role is part of a global transformational program focused on integrating order and financial transactions through the implementation of SAP S/4HANA . This position supports the transition from Legacy pricing, invoicing, and e-billing processes to SAP S/4HANA , ensuring seamless implementation, testing, and support for the new system. Key Responsibilities User Acceptance Testing (UAT) : Train and support users during UAT cycles, document results, raise defects, and ensure resolution as needed for SAP Pricing and Invoicing modules. End-to-End Testing : Perform pre-UAT test cycles, focusing on SAP S/4HANA's Pricing, Billing, and e-billing functionalities. Document outcomes and assist with defect management and retesting. Go-Live Support : Provide hands-on assistance for the first release go-live, including troubleshooting production issues with SAP pricing, invoicing, and e-billing, ensuring smooth transitions during hyper-care periods. Pricing, Invoicing, & E-Billing Design : Collaborate in designing solutions for SAP-based pricing, invoicing, and e-billing processes, documenting functional and technical requirements in User Stories. E-Billing Implementation : Support the implementation and integration of e-billing within SAP S/4HANA, ensuring compliance with financial regulations and smooth transition from existing systems. Project Support : Contribute to subsequent project releases by drafting fit-acceptance criteria and lean specifications aligned with project methodologies, including agile and scrum frameworks. Change Management : Proactively manage organizational readiness for SAP S/4HANA transitions, including changes in pricing, invoicing, and e-billing processes. Stakeholder Management : Act as a key project representative, balancing stakeholder interests while ensuring successful project delivery and adherence to timelines. Knowledge & Experience Proven experience in SAP SD module, particularly in Pricing, Billing, and e-billing functionalities. Strong understanding of SAP S/4HANA and its integration with financial processes, particularly for pricing, invoicing, and e-billing. Experience with User Acceptance Testing (UAT) and training end-users in SAP, particularly within pricing and billing processes. Familiarity with go-live support , troubleshooting, and resolving production issues in an SAP environment, particularly related to billing and e-billing. Experience with project management methodologies, including agile frameworks (Scrum), and tools such as JIRA and SAP Solution Manager . Familiarity with global financial regulations and compliance, especially concerning e-billing . Proficient in MS Office ; knowledge of SAP reporting tools is a plus. Fluent in English. Skills Ability to work independently and meet project deadlines. Strong analytical, problem-solving, and troubleshooting skills, particularly in SAP pricing and invoicing contexts. Excellent communication and interpersonal skills, with the ability to manage relationships in a multinational environment. Capability to build trust and collaborate effectively across teams and with stakeholders. High level of integrity, humility, and eagerness to teach and learn.
West Virginia Network for Educational Telecomputing (WVNET)
Morgantown, West Virginia
WVNET is seeking a detail-oriented Business/Accounts Administrator to manage service agreements, user accounts, and support our business operations. This key role will ensure smooth contract management, efficient account administration, and provide critical support to our Business Office. WVNET connects K-12 schools, higher educational institutions, libraries, state and county government, and various not-for-profits to the Internet and the rest of the world through our state-of-the-art network and telecommunications expertise. Our team of dedicated IT professionals provide guidance and training to educators and staff in higher education and K-12 schools. Our research and development of software, tools, and systems address problems and tackle challenges that are unique to West Virginia's public institutions and not-for- profits. Work Location: Morgantown, WV, 26505 Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt SALARY/BENEFITS Starting annual salary range is $45,000 - $55,000 plus excellent State of WV Employee benefits : health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities. MINIMUM EDUCATION Associate's Degree in Business Administration, Finance, or related field; or, equivalent professional experience in lieu of degree. MINIMUM EXPERIENCE *Details of relevant experience must be shown in your resume. 1-3 years of experience in business management, finance or account administration. PREFERRED EXPERIENCE Experience with wvOASIS or similar financial systems. Familiarity with West Virginia higher education institution operations. Knowledge of West Virginia State Auditor policies and procedures. JOB DUTIES/RESPONSIBILITIES Service Agreement Administration: Track service agreements, MOUs, and contracts renewals. Monitor renewal dates and initiate timely renewal processes. Distribute agreements to relevant higher education institutions. Send timely reminders for upcoming renewals or expirations. Maintain a centralized, secure repository of all agreements, contracts, and financial transactions. Reconcile payments with terms of agreements. Coordinate with management on customer issues and service changes. Flag discrepancies or unusual patterns for review. Business Account Administration: Manage educational institution accounts across diverse service providers, platforms, and subscriptions, including but not limited to SignNow, Educause, and other industry-specific tools. Provide first-line support for account-related issues. Process and request new accounts, access control changes, and coordinate with service representatives for account adjustments. Maintain account security and compliance with educational data protection regulations. Generate and analyze active user reports. Oversee account management tasks: billing, renewals, in coordination with Business Operations Manager. Stay updated on all active platforms' features and policies. Financial Support: Manage monthly P-Card reconciliations within wvOASIS. Review all Cardholder transactions and supporting documentation Retrieve and reconcile the monthly credit card statement in accordance with WV State Auditor policies and procedures. Administrative Support: Assist in reviewing and processing bi-weekly timecards. Provide administrative support to Business Office. KNOWLEDGE/SKILLS/ABILITIES Proficiency in Microsoft Office Suite, especially Excel. Experience with ERP systems and payroll software preferred. Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Ability to maintain confidentiality of sensitive information. Data entry and basic bookkeeping. Time management and multitasking. Problem-solving and critical thinking. Basic math and financial calculations EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER/VETERANS/DISABLED The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.
18/09/2024
Full time
WVNET is seeking a detail-oriented Business/Accounts Administrator to manage service agreements, user accounts, and support our business operations. This key role will ensure smooth contract management, efficient account administration, and provide critical support to our Business Office. WVNET connects K-12 schools, higher educational institutions, libraries, state and county government, and various not-for-profits to the Internet and the rest of the world through our state-of-the-art network and telecommunications expertise. Our team of dedicated IT professionals provide guidance and training to educators and staff in higher education and K-12 schools. Our research and development of software, tools, and systems address problems and tackle challenges that are unique to West Virginia's public institutions and not-for- profits. Work Location: Morgantown, WV, 26505 Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt SALARY/BENEFITS Starting annual salary range is $45,000 - $55,000 plus excellent State of WV Employee benefits : health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities. MINIMUM EDUCATION Associate's Degree in Business Administration, Finance, or related field; or, equivalent professional experience in lieu of degree. MINIMUM EXPERIENCE *Details of relevant experience must be shown in your resume. 1-3 years of experience in business management, finance or account administration. PREFERRED EXPERIENCE Experience with wvOASIS or similar financial systems. Familiarity with West Virginia higher education institution operations. Knowledge of West Virginia State Auditor policies and procedures. JOB DUTIES/RESPONSIBILITIES Service Agreement Administration: Track service agreements, MOUs, and contracts renewals. Monitor renewal dates and initiate timely renewal processes. Distribute agreements to relevant higher education institutions. Send timely reminders for upcoming renewals or expirations. Maintain a centralized, secure repository of all agreements, contracts, and financial transactions. Reconcile payments with terms of agreements. Coordinate with management on customer issues and service changes. Flag discrepancies or unusual patterns for review. Business Account Administration: Manage educational institution accounts across diverse service providers, platforms, and subscriptions, including but not limited to SignNow, Educause, and other industry-specific tools. Provide first-line support for account-related issues. Process and request new accounts, access control changes, and coordinate with service representatives for account adjustments. Maintain account security and compliance with educational data protection regulations. Generate and analyze active user reports. Oversee account management tasks: billing, renewals, in coordination with Business Operations Manager. Stay updated on all active platforms' features and policies. Financial Support: Manage monthly P-Card reconciliations within wvOASIS. Review all Cardholder transactions and supporting documentation Retrieve and reconcile the monthly credit card statement in accordance with WV State Auditor policies and procedures. Administrative Support: Assist in reviewing and processing bi-weekly timecards. Provide administrative support to Business Office. KNOWLEDGE/SKILLS/ABILITIES Proficiency in Microsoft Office Suite, especially Excel. Experience with ERP systems and payroll software preferred. Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Ability to maintain confidentiality of sensitive information. Data entry and basic bookkeeping. Time management and multitasking. Problem-solving and critical thinking. Basic math and financial calculations EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER/VETERANS/DISABLED The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
17/09/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
NO SPONSORSHIP Infrastructure Architecture Senior Director - Network SALARY: $220k - $260k plus $40k - $50k bonus McLean, VA - 3 days on site SELLING POINTS: Senior Director of infrastructure architecture and network based services. Core network services routing switching WiFi data center end user connectivity enterprise SDW SD Wan strategy zero trust strategy road map perimeter security operations DNS directory IP management proxies load balancers automation the team they will manage 60 people vendor contracts software licensing component hardware assets. 15 years management End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Your Impact: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
17/09/2024
Full time
NO SPONSORSHIP Infrastructure Architecture Senior Director - Network SALARY: $220k - $260k plus $40k - $50k bonus McLean, VA - 3 days on site SELLING POINTS: Senior Director of infrastructure architecture and network based services. Core network services routing switching WiFi data center end user connectivity enterprise SDW SD Wan strategy zero trust strategy road map perimeter security operations DNS directory IP management proxies load balancers automation the team they will manage 60 people vendor contracts software licensing component hardware assets. 15 years management End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Your Impact: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
17/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
17/09/2024
Full time
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
17/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Director, Network Infrastructure Architecture. This Sr Director will manage a team of 60+ full time employees. This role is focused on infrastructure architecture for network-based services such as routing/switching, WIFI, data center, end user connectivity, SDWAN, DNS, IP management, load balancing, automation, etc. Responsibilities: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Qualifications: Degree in Computer Science, Engineering, or relative experience 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management Experience in Operational Risk Management and three lines of defense operating models. Experience designing and implementing self-service capabilities via automation for the technology services under their remit Experience communicating project and budget status to senior leadership on regular, defined intervals Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
17/09/2024
Full time
*Remote if in: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI or in office Chicago, IL/Dallas, TX* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
17/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
17/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Job Title: IT Support Engineer (SCCM & Coordination) Location: Uttoxeter, Staffordshire, United Kingdom (On-site Full-Time) Day Rate: £160 (Inside IR35) Job Type: Contract I have a new and exciting contract position available with one of our sector-leading clients! They are currently looking for an IT Support Engineer that is experienced in SCCM and Active Directory for a project. Job Responsibilities/Objectives Contact users via Teams, email, or other communication platforms to schedule convenient times for installations. Add relevant machines to appropriate Active Directory (AD) groups. Monitor installation progress and system performance using the SCCM (System Centre Configuration Manager) admin console. Maintain and update the master sheet with installation results and progress. Troubleshoot machines that haven't been successfully updated or configured and resolve related issues. Collaborate with departmental contacts to coordinate and reschedule installations as necessary. Required Skills/Experience The ideal candidate will have the following: SCCM : Foundations knowledge and hands-on experience with SCCM. Active Directory (AD) : Experience managing and navigating Active Directory. Windows 10/11 : Good working knowledge of both Windows 10 and Windows 11 operating systems. Communication : Strong verbal and written communication skills to effectively engage with end-users and departmental contacts. Troubleshooting : Ability to logically diagnose and resolve technical issues. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
17/09/2024
Project-based
Job Title: IT Support Engineer (SCCM & Coordination) Location: Uttoxeter, Staffordshire, United Kingdom (On-site Full-Time) Day Rate: £160 (Inside IR35) Job Type: Contract I have a new and exciting contract position available with one of our sector-leading clients! They are currently looking for an IT Support Engineer that is experienced in SCCM and Active Directory for a project. Job Responsibilities/Objectives Contact users via Teams, email, or other communication platforms to schedule convenient times for installations. Add relevant machines to appropriate Active Directory (AD) groups. Monitor installation progress and system performance using the SCCM (System Centre Configuration Manager) admin console. Maintain and update the master sheet with installation results and progress. Troubleshoot machines that haven't been successfully updated or configured and resolve related issues. Collaborate with departmental contacts to coordinate and reschedule installations as necessary. Required Skills/Experience The ideal candidate will have the following: SCCM : Foundations knowledge and hands-on experience with SCCM. Active Directory (AD) : Experience managing and navigating Active Directory. Windows 10/11 : Good working knowledge of both Windows 10 and Windows 11 operating systems. Communication : Strong verbal and written communication skills to effectively engage with end-users and departmental contacts. Troubleshooting : Ability to logically diagnose and resolve technical issues. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.