Senior UX Researcher (Data Science/AI) Retail 3 days per week in London 6 months £600 per day In short: We're at the beginning stage of building out a new Data Science-driven platform and we need a strong tech-focused UX Researcher to ask the right questions of our tech teams (Qualitative). Anyone with Data Science, AI or Platform experience would be good in this role. In full: We are looking for a Senior UX Researcher to advocate the needs of our head office colleagues and Data Scientists to the wider business, helping identify and solve user experience challenges to enable our users to collaborate more efficiently & make better business decisions. You will work with a multidisciplinary team of UX Designers, Product Managers, Data Scientists and Engineers to improve the user experience for head office colleagues, partnering with Design Managers and the UX Designer to inform the research agenda for different business and data science domains. You are a natural problem solver who is highly skilled in a range of research methods, with demonstrable experience turning research findings into actionable recommendations that drive user-centred design and product outcomes. You are at ease with complex challenges, you know how to investigate and map the use of systems that involve multiple services, and how to present your findings with clarity and rigour. You excel at engaging with stakeholders and senior leadership to ensure UX research can inform design, product, and business decisions. As our ideal candidate, you have a passion for understanding people, their motivations, and behaviours, and the challenges they face. You have excellent observational and analytical skills, strong design thinking expertise, the ability to collaborate with other teams effectively, and a relentless determination to do what is right for our colleagues & suppliers. You will be responsible for identifying user needs and jobs to be done, spotting opportunities and delivering actionable insights that inform the development of com-pelling user-centred experiences and digital products. Core Responsibilities . Own and lead UX research in the Data Science team. Our main focus is to make it easier for our colleagues to simulate different 'what if' scenarios. As such, our two big user groups are our colleagues in the Head Office and Data Scientists. . Scope, plan and execute research throughout the design and development life cycle, from early strategic direction through post-release validation. . Work closely with cross-functional product team to develop a research strategy that includes generative and evaluative research, and ensure the right data is being collected to positively impact the product direction. . Synthesise and communicate insights from research with clarity and effectiveness to a broad range of stakeholders. Partner with cross-functional teams to ensure research insights are incorporated into product design strategy to drive measurable outcomes. Support the Simulation team in establishing successful user-centred processes and ways of working. . Share research expertise and knowledge with others and encourage the wider team to actively participate in UX Research, to improve organisational capability and challenge team thinking. Key skills and experience You'll need to have demonstrated experience of: University degree of 2:1 or higher in human-computer interaction (HCI), a related field, or equivalent years of professional experience. Expert-level knowledge in the field of UX research with multiple examples of experience of working as a UX researcher on digital products, preferably focusing on discovery and strategic research and shaping research priorities for a product area. A talent for storytelling that manifest in excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of seniority. Strong track record of research work impacting design and product strategy and development, and delivering measurable outcomes. Considerable knowledge and hands-on experience with a wide range of qualitative and quantitative research methods and techniques (such as user interviews, user profiles, user needs and jobs to be done, journey mapping, usability testing, surveys, card sorting, tree testing, competitor analysis). Ability to collaborate with a wide set of stakeholders including designers, product managers, developers, data scientists and analysts. Preferable: experience of working in an agile product development environment and applying lean UX research methods. Candidates will ideally show evidence of the above in their CV. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
05/02/2025
Project-based
Senior UX Researcher (Data Science/AI) Retail 3 days per week in London 6 months £600 per day In short: We're at the beginning stage of building out a new Data Science-driven platform and we need a strong tech-focused UX Researcher to ask the right questions of our tech teams (Qualitative). Anyone with Data Science, AI or Platform experience would be good in this role. In full: We are looking for a Senior UX Researcher to advocate the needs of our head office colleagues and Data Scientists to the wider business, helping identify and solve user experience challenges to enable our users to collaborate more efficiently & make better business decisions. You will work with a multidisciplinary team of UX Designers, Product Managers, Data Scientists and Engineers to improve the user experience for head office colleagues, partnering with Design Managers and the UX Designer to inform the research agenda for different business and data science domains. You are a natural problem solver who is highly skilled in a range of research methods, with demonstrable experience turning research findings into actionable recommendations that drive user-centred design and product outcomes. You are at ease with complex challenges, you know how to investigate and map the use of systems that involve multiple services, and how to present your findings with clarity and rigour. You excel at engaging with stakeholders and senior leadership to ensure UX research can inform design, product, and business decisions. As our ideal candidate, you have a passion for understanding people, their motivations, and behaviours, and the challenges they face. You have excellent observational and analytical skills, strong design thinking expertise, the ability to collaborate with other teams effectively, and a relentless determination to do what is right for our colleagues & suppliers. You will be responsible for identifying user needs and jobs to be done, spotting opportunities and delivering actionable insights that inform the development of com-pelling user-centred experiences and digital products. Core Responsibilities . Own and lead UX research in the Data Science team. Our main focus is to make it easier for our colleagues to simulate different 'what if' scenarios. As such, our two big user groups are our colleagues in the Head Office and Data Scientists. . Scope, plan and execute research throughout the design and development life cycle, from early strategic direction through post-release validation. . Work closely with cross-functional product team to develop a research strategy that includes generative and evaluative research, and ensure the right data is being collected to positively impact the product direction. . Synthesise and communicate insights from research with clarity and effectiveness to a broad range of stakeholders. Partner with cross-functional teams to ensure research insights are incorporated into product design strategy to drive measurable outcomes. Support the Simulation team in establishing successful user-centred processes and ways of working. . Share research expertise and knowledge with others and encourage the wider team to actively participate in UX Research, to improve organisational capability and challenge team thinking. Key skills and experience You'll need to have demonstrated experience of: University degree of 2:1 or higher in human-computer interaction (HCI), a related field, or equivalent years of professional experience. Expert-level knowledge in the field of UX research with multiple examples of experience of working as a UX researcher on digital products, preferably focusing on discovery and strategic research and shaping research priorities for a product area. A talent for storytelling that manifest in excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of seniority. Strong track record of research work impacting design and product strategy and development, and delivering measurable outcomes. Considerable knowledge and hands-on experience with a wide range of qualitative and quantitative research methods and techniques (such as user interviews, user profiles, user needs and jobs to be done, journey mapping, usability testing, surveys, card sorting, tree testing, competitor analysis). Ability to collaborate with a wide set of stakeholders including designers, product managers, developers, data scientists and analysts. Preferable: experience of working in an agile product development environment and applying lean UX research methods. Candidates will ideally show evidence of the above in their CV. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
About Scrumconnect: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most significant citizen-facing public services. Our award-winning team has made a substantial impact, delivering more than 64 services in the past two years alone. This work has not only reached over 50 million citizens but also achieved considerable savings for the taxpayer, amounting to over £25 million. At Scrumconnect, we foster a community of talented consultants who thrive on collaboration, sharing knowledge, and continuous learning to address and solve complex challenges. Our mission is to combine advanced software engineering, human-focused design, and data-driven insights to deliver unparalleled service to our clients. About the role: We are seeking a highly experienced and talented Senior Content Designer to join our dynamic team. The ideal candidate will have a profound background in user-centred design, with highly demonstrable skills in communication, collaboration with cross-functional teams and implementing design solutions for both digital and non-digital platforms. This role requires a proactive individual who thrives in an agile environment and can drive the design process from research to execution. At this level you will: Have a highly demonstrable background in content design. Have highly demonstrable experience in communicating effectively. Have highly demonstrable experience in collaborating with cross-functional teams. Have highly demonstrable evidence in content design for digital and non-digital platforms in services or products. This role requires a proactive individual who thrives in an agile environment and can drive the design process from research to execution. You'll be responsible for: Leading and collaborating with other professionals in a multi-disciplinary team to improve the user experience and outcomes for users. Engaging and communicating effectively with senior stakeholders. Driving a user-centred design approach to consistently meet user needs. Aligning design vision and activities in partnership with fellow designers, product managers and engineering peers. Utilising both qualitative and quantitative insights to inform design decisions. Participating in user research and designing content for humans. Working with and producing prototypes to learn/validate user needs. Ensuring design solutions are accessible and inclusive. Skills needed for this role: Communicating information: Listen to the needs of technical and business stakeholders, interpret between them, manage stakeholders' expectations and facilitate difficult discussions within the team or with senior stakeholders. Digital perspective: Apply a digital understanding to your work and identify and implement solutions for assisted digital. Evidence and context-based design: Design systems for use across multiple services and identify the simplest approach out of a variety of approaches (Occam's razor). Leadership and guidance: Make decisions characterised by medium levels of risk and complexity, recommend decisions as risk and complexity increase, build consensus, rectify team dynamic issues, engage in appropriate feedback and facilitate the best team makeup depending on the situation. Prototyping: Use a variety of prototyping methods, share best practices, coach others and look at strategic service design end-to-end. Prototyping in code: Create and validate dynamic prototypes. Understanding constraints: Identify and understand constraints, communicate and work within them, challenge the validity of constraints and ensure standards are being met. User focus: Provide direction on tools or methods to use, meet user needs across various channels, bring insight into how user needs have changed over time and apply strategic thinking to provide the best service for the end user. Where you'll work Your working time at Scrumconnect will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel requirements vary in frequency and take into account requirements of your work, our clients and the team. We welcome candidates from all identities, attributes and backgrounds to thrive with us. The diversity of our people should be reflected in the impact we deliver. Join us at Scrumconnect, where your highly demonstrable skills and expertise will drive the future of user-centred design in public services.
04/02/2025
Project-based
About Scrumconnect: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most significant citizen-facing public services. Our award-winning team has made a substantial impact, delivering more than 64 services in the past two years alone. This work has not only reached over 50 million citizens but also achieved considerable savings for the taxpayer, amounting to over £25 million. At Scrumconnect, we foster a community of talented consultants who thrive on collaboration, sharing knowledge, and continuous learning to address and solve complex challenges. Our mission is to combine advanced software engineering, human-focused design, and data-driven insights to deliver unparalleled service to our clients. About the role: We are seeking a highly experienced and talented Senior Content Designer to join our dynamic team. The ideal candidate will have a profound background in user-centred design, with highly demonstrable skills in communication, collaboration with cross-functional teams and implementing design solutions for both digital and non-digital platforms. This role requires a proactive individual who thrives in an agile environment and can drive the design process from research to execution. At this level you will: Have a highly demonstrable background in content design. Have highly demonstrable experience in communicating effectively. Have highly demonstrable experience in collaborating with cross-functional teams. Have highly demonstrable evidence in content design for digital and non-digital platforms in services or products. This role requires a proactive individual who thrives in an agile environment and can drive the design process from research to execution. You'll be responsible for: Leading and collaborating with other professionals in a multi-disciplinary team to improve the user experience and outcomes for users. Engaging and communicating effectively with senior stakeholders. Driving a user-centred design approach to consistently meet user needs. Aligning design vision and activities in partnership with fellow designers, product managers and engineering peers. Utilising both qualitative and quantitative insights to inform design decisions. Participating in user research and designing content for humans. Working with and producing prototypes to learn/validate user needs. Ensuring design solutions are accessible and inclusive. Skills needed for this role: Communicating information: Listen to the needs of technical and business stakeholders, interpret between them, manage stakeholders' expectations and facilitate difficult discussions within the team or with senior stakeholders. Digital perspective: Apply a digital understanding to your work and identify and implement solutions for assisted digital. Evidence and context-based design: Design systems for use across multiple services and identify the simplest approach out of a variety of approaches (Occam's razor). Leadership and guidance: Make decisions characterised by medium levels of risk and complexity, recommend decisions as risk and complexity increase, build consensus, rectify team dynamic issues, engage in appropriate feedback and facilitate the best team makeup depending on the situation. Prototyping: Use a variety of prototyping methods, share best practices, coach others and look at strategic service design end-to-end. Prototyping in code: Create and validate dynamic prototypes. Understanding constraints: Identify and understand constraints, communicate and work within them, challenge the validity of constraints and ensure standards are being met. User focus: Provide direction on tools or methods to use, meet user needs across various channels, bring insight into how user needs have changed over time and apply strategic thinking to provide the best service for the end user. Where you'll work Your working time at Scrumconnect will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel requirements vary in frequency and take into account requirements of your work, our clients and the team. We welcome candidates from all identities, attributes and backgrounds to thrive with us. The diversity of our people should be reflected in the impact we deliver. Join us at Scrumconnect, where your highly demonstrable skills and expertise will drive the future of user-centred design in public services.
Network Manager Location: Bristol Salary: DOE Contract: Full-Time/Permanent .*About the Role* We are seeking an experienced and proactive Network Manager to lead the IT infrastructure and support team within a dynamic and diverse school environment. This role requires strategic planning, hands-on technical expertise, and a strong commitment to maintaining a secure, efficient, and future-proof IT ecosystem. Reporting to senior leadership, you will be responsible for the development, maintenance, and security of both on-site and cloud-based IT systems, ensuring optimal performance and user experience across the school community. .*Key Responsibilities* .*IT Strategy, Planning & Leadership* - Collaborate with senior leadership and external IT teams to develop and implement a strategic IT roadmap aligned with the school's evolving needs. - Lead and manage the IT support team, providing guidance, escalation support, and professional development. - Oversee IT budgets, procurement, and asset management, ensuring best value and compliance with procurement policies. - Identify opportunities for technology-led improvements in teaching, learning, and school operations. .Network & Systems Management* - Maintain and develop a secure, high-performance IT infrastructure, including network, Servers, cloud platforms, and cybersecurity systems. - Administer Active Directory, Group Policy, and Windows/Linux server environments. - Manage virtual server infrastructure, ensuring reliability and scalability. - Oversee the deployment, maintenance, and security of key school applications, including MIS systems, Office 365, and cloud-based services. - Ensure regular updates, patching, and backups to minimise vulnerabilities and downtime. .*Cybersecurity & Data Protection* - Implement and maintain robust cybersecurity measures, including Firewalls, endpoint protection, and network monitoring. - Support GDPR compliance by managing data protection policies, investigating potential breaches, and ensuring best practices in data security. - Maintain Internet filtering and access controls to safeguard staff and students. .*Technical Support & Troubleshooting* - Serve as a point of escalation for complex IT issues, providing expert guidance and resolutions. - Oversee the configuration, troubleshooting, and maintenance of essential IT services, including VoIP, CCTV, door access, and building management systems. - Work closely with external IT providers to ensure effective service delivery and support. .*Disaster Recovery & Business Continuity* - Maintain and regularly test backup and disaster recovery plans to ensure business continuity in the event of system failures or cyber incidents. - Ensure seamless integration between on-premises and cloud environments, supporting hybrid infrastructure models. .*Automation & Scripting* - Develop and implement automated processes using PowerShell, Batch, and other Scripting languages to improve efficiency. - Manage Office 365 and Azure services, ensuring smooth integration and optimal performance. Documentation & Compliance* - Maintain detailed audit logs and records for IT assets, software licences, and security compliance. - Promote IT best practices and training for staff to enhance digital literacy and system efficiency. .*What We're Looking For* - Proven experience in IT/network management, ideally within an education or multi-site environment. - Strong knowledge of Windows Server, Active Directory, Group Policy, and cloud-based solutions such as Office 365 and Azure. - Expertise in networking, security, virtualisation, and data protection. - Experience managing IT budgets, procurement, and asset registers. - Excellent leadership, problem-solving, and communication skills. .*Why Join Us?* - Be part of a forward-thinking school environment that values innovation and technology. - Work with a dedicated team, with opportunities for professional growth and development. - Play a key role in shaping the school's digital future and enhancing the learning experience. If you're a strategic thinker with a passion for IT and education, we'd love to hear from you!
04/02/2025
Full time
Network Manager Location: Bristol Salary: DOE Contract: Full-Time/Permanent .*About the Role* We are seeking an experienced and proactive Network Manager to lead the IT infrastructure and support team within a dynamic and diverse school environment. This role requires strategic planning, hands-on technical expertise, and a strong commitment to maintaining a secure, efficient, and future-proof IT ecosystem. Reporting to senior leadership, you will be responsible for the development, maintenance, and security of both on-site and cloud-based IT systems, ensuring optimal performance and user experience across the school community. .*Key Responsibilities* .*IT Strategy, Planning & Leadership* - Collaborate with senior leadership and external IT teams to develop and implement a strategic IT roadmap aligned with the school's evolving needs. - Lead and manage the IT support team, providing guidance, escalation support, and professional development. - Oversee IT budgets, procurement, and asset management, ensuring best value and compliance with procurement policies. - Identify opportunities for technology-led improvements in teaching, learning, and school operations. .Network & Systems Management* - Maintain and develop a secure, high-performance IT infrastructure, including network, Servers, cloud platforms, and cybersecurity systems. - Administer Active Directory, Group Policy, and Windows/Linux server environments. - Manage virtual server infrastructure, ensuring reliability and scalability. - Oversee the deployment, maintenance, and security of key school applications, including MIS systems, Office 365, and cloud-based services. - Ensure regular updates, patching, and backups to minimise vulnerabilities and downtime. .*Cybersecurity & Data Protection* - Implement and maintain robust cybersecurity measures, including Firewalls, endpoint protection, and network monitoring. - Support GDPR compliance by managing data protection policies, investigating potential breaches, and ensuring best practices in data security. - Maintain Internet filtering and access controls to safeguard staff and students. .*Technical Support & Troubleshooting* - Serve as a point of escalation for complex IT issues, providing expert guidance and resolutions. - Oversee the configuration, troubleshooting, and maintenance of essential IT services, including VoIP, CCTV, door access, and building management systems. - Work closely with external IT providers to ensure effective service delivery and support. .*Disaster Recovery & Business Continuity* - Maintain and regularly test backup and disaster recovery plans to ensure business continuity in the event of system failures or cyber incidents. - Ensure seamless integration between on-premises and cloud environments, supporting hybrid infrastructure models. .*Automation & Scripting* - Develop and implement automated processes using PowerShell, Batch, and other Scripting languages to improve efficiency. - Manage Office 365 and Azure services, ensuring smooth integration and optimal performance. Documentation & Compliance* - Maintain detailed audit logs and records for IT assets, software licences, and security compliance. - Promote IT best practices and training for staff to enhance digital literacy and system efficiency. .*What We're Looking For* - Proven experience in IT/network management, ideally within an education or multi-site environment. - Strong knowledge of Windows Server, Active Directory, Group Policy, and cloud-based solutions such as Office 365 and Azure. - Expertise in networking, security, virtualisation, and data protection. - Experience managing IT budgets, procurement, and asset registers. - Excellent leadership, problem-solving, and communication skills. .*Why Join Us?* - Be part of a forward-thinking school environment that values innovation and technology. - Work with a dedicated team, with opportunities for professional growth and development. - Play a key role in shaping the school's digital future and enhancing the learning experience. If you're a strategic thinker with a passion for IT and education, we'd love to hear from you!
Senior Web Analytics Specialist London - Hybrid Permanent £60,000 - £68,000 p/a plus package We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth they are looking for a Senior Web Analytics Specialist to join their expanding team. As a Senior Web Analytics Specialist you will collaborate with clients to understand their business goals and key performance indicators, advising and acting as the subject matter expert in relation to web analytics, tag management and site optimization. As part of the team you will review the existing web analytics setup and recommend improvements as well as implement and maintain tag manager solutions to streamline the deployment of analytics and marketing tags across digital properties. In this role you will play a pivotal part in defining and implementing web analytics and data strategy by utilising a blend of technical expertise, analytical skills and strategic thinking. This is an exciting time to join an established but growing company who are revolutionising how they treat analytics and implementing new technology to allow their teams to get the best results. The Successful candidate will have Previous experience in a similar role delivering web analytics, tag management and site optimization platform deployments at an enterprise level Highly skilled in Web Analytics Understanding of data integration requirements as well as integration between CDP platforms and Web Analytics platforms Experience of tools such as Matomo, Piwik Pro, Google Analytics, Google Tag Manager or similar/equivalent systems Excellent communication skills and the ability to accurately gather requirements and collaborate with different teams If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam.
04/02/2025
Full time
Senior Web Analytics Specialist London - Hybrid Permanent £60,000 - £68,000 p/a plus package We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth they are looking for a Senior Web Analytics Specialist to join their expanding team. As a Senior Web Analytics Specialist you will collaborate with clients to understand their business goals and key performance indicators, advising and acting as the subject matter expert in relation to web analytics, tag management and site optimization. As part of the team you will review the existing web analytics setup and recommend improvements as well as implement and maintain tag manager solutions to streamline the deployment of analytics and marketing tags across digital properties. In this role you will play a pivotal part in defining and implementing web analytics and data strategy by utilising a blend of technical expertise, analytical skills and strategic thinking. This is an exciting time to join an established but growing company who are revolutionising how they treat analytics and implementing new technology to allow their teams to get the best results. The Successful candidate will have Previous experience in a similar role delivering web analytics, tag management and site optimization platform deployments at an enterprise level Highly skilled in Web Analytics Understanding of data integration requirements as well as integration between CDP platforms and Web Analytics platforms Experience of tools such as Matomo, Piwik Pro, Google Analytics, Google Tag Manager or similar/equivalent systems Excellent communication skills and the ability to accurately gather requirements and collaborate with different teams If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam.
Senior Front End Developer - £50K - £55K Birmingham based - 2 days per week onsite React, JavaScript CSS, HTML. Shopify (Any UX/UI is a bonus) This brand new role as a Senior Front End Developer will join a team of Engineers and be a key player in the development of the E-commerce platforms and digital transformation programmes.You'll have the opportunity to work with the latest cutting-edge technologies, driving our mission to empower learners to redefine their careers. Working within a small, agile team, you will help lead the development of a new E-commerce website and an exciting new platform. Your responsibilities will include developing and enhancing the user interface of these platforms, leveraging your expertise to select the most appropriate tools and technologies to support our technology roadmap. Experience & Tech needed: 4+ years of professional experience developing responsive, accessible web applications. Expertise in modern JavaScript frameworks such as React, along with proficiency in TypeScript. Strong command of HTML, CSS/SCSS, and strong familiarity with UI/UX design principles. Experience building and maintaining reusable components, adhering to best-practice coding standards. Proven track record of problem-solving and innovation in web development. Knowledge of API development and consumption, with experience in integrating third-party services. Familiarity with Shopify. Familiarity with monorepo development environments (Nx, Turbo). Proficiency with package managers (Yarn/NPM), task runners (Vite, ESBuild), and design tools (Figma). Understanding of JAM Stack architecture, headless CMS systems (eg, Sanity.io) search solutions (eg Algolia), and CI/CD workflows (Github Actions). Ability to implement Front End testing strategies (UI, E2E, Unit, Integration) and optimise website performance. Passion for continuous learning and staying updated on the latest development best practices. Please apply ASAP for more information. Senior Front End Developer - GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
03/02/2025
Full time
Senior Front End Developer - £50K - £55K Birmingham based - 2 days per week onsite React, JavaScript CSS, HTML. Shopify (Any UX/UI is a bonus) This brand new role as a Senior Front End Developer will join a team of Engineers and be a key player in the development of the E-commerce platforms and digital transformation programmes.You'll have the opportunity to work with the latest cutting-edge technologies, driving our mission to empower learners to redefine their careers. Working within a small, agile team, you will help lead the development of a new E-commerce website and an exciting new platform. Your responsibilities will include developing and enhancing the user interface of these platforms, leveraging your expertise to select the most appropriate tools and technologies to support our technology roadmap. Experience & Tech needed: 4+ years of professional experience developing responsive, accessible web applications. Expertise in modern JavaScript frameworks such as React, along with proficiency in TypeScript. Strong command of HTML, CSS/SCSS, and strong familiarity with UI/UX design principles. Experience building and maintaining reusable components, adhering to best-practice coding standards. Proven track record of problem-solving and innovation in web development. Knowledge of API development and consumption, with experience in integrating third-party services. Familiarity with Shopify. Familiarity with monorepo development environments (Nx, Turbo). Proficiency with package managers (Yarn/NPM), task runners (Vite, ESBuild), and design tools (Figma). Understanding of JAM Stack architecture, headless CMS systems (eg, Sanity.io) search solutions (eg Algolia), and CI/CD workflows (Github Actions). Ability to implement Front End testing strategies (UI, E2E, Unit, Integration) and optimise website performance. Passion for continuous learning and staying updated on the latest development best practices. Please apply ASAP for more information. Senior Front End Developer - GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Senior Technical Operations Manager (Estates) £59,228 to £79,517 per annum + excellent benefits University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. University of the Arts London is recruiting for a Senior Technical Operations Manager (Estates) permanent role to join the University & Corporate Services directorate within the Digital & Technology division. It's an exciting time to join University of the Arts London (UAL) as this is a brand new role where you will be coming in to start-up and lead the Estates Digital Services team in the People, Finance, Estates group. Working as part of an accomplished and supportive management team, UAL is seeking a Senior Technical Operations Manager with an evolved people and team management practice, deep and wide experience of Estates systems (CAFM, BMS, Energy, Space, Access etc.), strong orientation towards collaborative working (cross-cutting Product squads) and with a strong track record of developing operational discipline. You will have experience of managing, growing and improving complex platforms and integrations in a Product approach that orients digital services to meeting business outcomes. You will also be able to demonstrate significant experience in recruiting, forming and orienting a new team of system administrators aligned to existing ways of working in an organisation, while implementing your own local standards. Key Duties and Responsibilities Leadership & Management: Lead and manage the Estates Digital Services team, fostering a culture of high performance and accountability. Provide direction and support for operational activities, ensuring the team meets performance objectives. Application & Infrastructure Delivery: Oversee the development, implementation, and support of applications and platforms critical to the University's Estates operations. Ensure all systems are aligned with architectural standards and contribute to the immediate service and to the broader Digital & Technology roadmaps. Operational Excellence: Drive operational excellence by managing service transitions, automating processes, and ensuring systems are maintained and upgraded as needed. Align with existing Product Management standards and implement DevOps practices to improve efficiency and reliability across Estates-related systems. Collaboration & Stakeholder Engagement: Build effective relationships with key stakeholders across Estates, the Digital & Technology division, and external suppliers. Ensure effective communication and collaboration across teams to deliver projects and resolve operational challenges. Risk & Compliance: Ensure all Estates-related applications and systems comply with internal standards, GDPR, and other regulatory requirements. Oversee risk management and system security across platforms. Innovation & Continuous Improvement: Lead the implementation of innovative solutions that drive service improvements and efficiency. Identify opportunities for enhancing operational processes and technologies across Estates-related platforms. Supplier & Vendor Management: Manage vendor relationships, including performance reviews and negotiations, ensuring services are delivered in line with agreed-upon benchmarks. Metrics, Reporting, and Skill Development: Defines KPIs to assess service efficiency and effectiveness. Provide regular performance reports and encourage continuous learning and skill development within the team. Experience, knowledge and qualifications Forming, training and managing effective/high-performing technical and operational teams. Being able to manage operational issues in a highly complex environment - major incidents; problem solving; keeping calm in stressful situations and managing these situations to conclusion. Developing and maintaining technical standards, specifications and related documentation. Managing, maintaining, and improving Estates applications including but not limited to: CAFM, BMS, energy management, space management, access control, desk-booking systems. Managing the security, performance, accessibility, and reliability of systems. Application configuration, delivery and support, with expertise in defining and managing service levels (OLA and SLA). Managing cloud-based infrastructure, application roadmaps, and digital platforms related to Estates operations. Working in an ITIL governed environment (ie with CAB and TDA) Implementing Product/DevOps practices and managing CI/CD pipelines for service efficiency (desirable) Experience in higher education or facilities management (desirable). Communication skills Excellent communication skills, with the ability to lead teams and engage effectively with senior stakeholders. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. Leadership and management Motivates and leads a team effectively, setting clear objectives to manage performance. Teamwork Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration by promoting the values of equality, diversity and inclusion. If you are seeking a new challenge and feel you could be a great fit for this role, please click the link to apply today. Close date to apply is midnight Thursday 13th February. Interviews will take place week commencing Monday 24th February 2025.
30/01/2025
Full time
Senior Technical Operations Manager (Estates) £59,228 to £79,517 per annum + excellent benefits University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. University of the Arts London is recruiting for a Senior Technical Operations Manager (Estates) permanent role to join the University & Corporate Services directorate within the Digital & Technology division. It's an exciting time to join University of the Arts London (UAL) as this is a brand new role where you will be coming in to start-up and lead the Estates Digital Services team in the People, Finance, Estates group. Working as part of an accomplished and supportive management team, UAL is seeking a Senior Technical Operations Manager with an evolved people and team management practice, deep and wide experience of Estates systems (CAFM, BMS, Energy, Space, Access etc.), strong orientation towards collaborative working (cross-cutting Product squads) and with a strong track record of developing operational discipline. You will have experience of managing, growing and improving complex platforms and integrations in a Product approach that orients digital services to meeting business outcomes. You will also be able to demonstrate significant experience in recruiting, forming and orienting a new team of system administrators aligned to existing ways of working in an organisation, while implementing your own local standards. Key Duties and Responsibilities Leadership & Management: Lead and manage the Estates Digital Services team, fostering a culture of high performance and accountability. Provide direction and support for operational activities, ensuring the team meets performance objectives. Application & Infrastructure Delivery: Oversee the development, implementation, and support of applications and platforms critical to the University's Estates operations. Ensure all systems are aligned with architectural standards and contribute to the immediate service and to the broader Digital & Technology roadmaps. Operational Excellence: Drive operational excellence by managing service transitions, automating processes, and ensuring systems are maintained and upgraded as needed. Align with existing Product Management standards and implement DevOps practices to improve efficiency and reliability across Estates-related systems. Collaboration & Stakeholder Engagement: Build effective relationships with key stakeholders across Estates, the Digital & Technology division, and external suppliers. Ensure effective communication and collaboration across teams to deliver projects and resolve operational challenges. Risk & Compliance: Ensure all Estates-related applications and systems comply with internal standards, GDPR, and other regulatory requirements. Oversee risk management and system security across platforms. Innovation & Continuous Improvement: Lead the implementation of innovative solutions that drive service improvements and efficiency. Identify opportunities for enhancing operational processes and technologies across Estates-related platforms. Supplier & Vendor Management: Manage vendor relationships, including performance reviews and negotiations, ensuring services are delivered in line with agreed-upon benchmarks. Metrics, Reporting, and Skill Development: Defines KPIs to assess service efficiency and effectiveness. Provide regular performance reports and encourage continuous learning and skill development within the team. Experience, knowledge and qualifications Forming, training and managing effective/high-performing technical and operational teams. Being able to manage operational issues in a highly complex environment - major incidents; problem solving; keeping calm in stressful situations and managing these situations to conclusion. Developing and maintaining technical standards, specifications and related documentation. Managing, maintaining, and improving Estates applications including but not limited to: CAFM, BMS, energy management, space management, access control, desk-booking systems. Managing the security, performance, accessibility, and reliability of systems. Application configuration, delivery and support, with expertise in defining and managing service levels (OLA and SLA). Managing cloud-based infrastructure, application roadmaps, and digital platforms related to Estates operations. Working in an ITIL governed environment (ie with CAB and TDA) Implementing Product/DevOps practices and managing CI/CD pipelines for service efficiency (desirable) Experience in higher education or facilities management (desirable). Communication skills Excellent communication skills, with the ability to lead teams and engage effectively with senior stakeholders. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. Leadership and management Motivates and leads a team effectively, setting clear objectives to manage performance. Teamwork Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration by promoting the values of equality, diversity and inclusion. If you are seeking a new challenge and feel you could be a great fit for this role, please click the link to apply today. Close date to apply is midnight Thursday 13th February. Interviews will take place week commencing Monday 24th February 2025.
Back End Developer - £45K Node/Javascript/Typescipt Birmingham based - Hybrid working A Birmngham based organisation is looking for a Back End Developer to join a team of engineers in a time of growth and development. You will play a key part in development of their E-commerce platform and supporting digital transformation projects. In this role you will be: * Developing and maintain scalable Back End systems using microservices architecture * Design and implement efficient API's * Write, test and maintain, clean and reliable Server Side code * Collaborate with the Engineering Manager to understand project requirements * Ensure seamless integration between Front End and Back End components * Optimise system performance, reduce latency and maintain high levels of security * Implement and maintain CI/CD pipelines for efficient software delivery * Write comprehensive unit and integration tests to ensure code quality and robustness * Participate in code reviews and contribute to engineering best practice Must live in a commutable distance to Birmingham. Please apply ASAP if interested - Back End Developer GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
30/01/2025
Full time
Back End Developer - £45K Node/Javascript/Typescipt Birmingham based - Hybrid working A Birmngham based organisation is looking for a Back End Developer to join a team of engineers in a time of growth and development. You will play a key part in development of their E-commerce platform and supporting digital transformation projects. In this role you will be: * Developing and maintain scalable Back End systems using microservices architecture * Design and implement efficient API's * Write, test and maintain, clean and reliable Server Side code * Collaborate with the Engineering Manager to understand project requirements * Ensure seamless integration between Front End and Back End components * Optimise system performance, reduce latency and maintain high levels of security * Implement and maintain CI/CD pipelines for efficient software delivery * Write comprehensive unit and integration tests to ensure code quality and robustness * Participate in code reviews and contribute to engineering best practice Must live in a commutable distance to Birmingham. Please apply ASAP if interested - Back End Developer GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
UX/UI Designer About Us: The Design and Content team in the Digital Services Unit (DSU) is seeking a highly skilled and innovative UX/UI Designer to join our digital services team in the public sector. This role focuses on designing human-centred digital solutions that enhance the experience of citizens and stakeholders interacting with services. The successful candidate will play a key role in transforming how public sector services are delivered online, ensuring accessibility, usability, and overall user satisfaction, in alignment with strategic priorities. Job Overview: As a UX/UI Designer, you will be at the forefront of transforming digital services to be more user-driven, accessible, and efficient. You will be responsible for designing and enhancing services that meet user needs and align with organisational goals. Collaborating with cross-functional teams, you will create engaging, accessible, and meaningful experiences across various platforms. You will work closely with internal UX/UI designers, developers, external content designers, and other stakeholders. Your ability to extract crucial insights from complex requirements will enable you to create clear, simple, easy-to-use, and accessible designs. An iterative approach to design, leveraging analytics and user feedback, will be key to ensuring relevance and effectiveness. Key Responsibilities: Lead the end-to-end design process for digital platforms, including research, wireframing, prototyping, and high-fidelity UI design. Collaborate with developers, project managers, and stakeholders to create user-driven designs aligned with organisational objectives. Conduct user research and usability testing to understand needs, pain points, and journeys. Translate findings into actionable insights and iterate designs accordingly. Ensure all designs meet accessibility standards (WCAG). Create and maintain a design system for consistency across platforms. Present and communicate design solutions to stakeholders, clearly articulating design rationale. Produce clear and concise visual representations of concepts using tools such as Figma. Stay up to date with industry best practices, emerging technologies, and design trends to continually enhance user experience. Support digital transformation efforts in the public sector by implementing innovative design strategies. Provide training in design and prototyping tools as needed. Key Qualifications and Skills: Level 6 NFQ in UX/UI Design, Interaction Design, Graphic Design, or a related field (Bachelor's Degree NFQ Level 7/8 preferred). 4+ years of professional experience in UX/UI design, ideally with experience in public sector and large-scale web applications. Strong portfolio showcasing expertise in designing intuitive user experiences and visually compelling interfaces. Proficiency in design tools such as Figma, Adobe XD, and prototyping tools. Experience with user research methodologies, usability testing, and data-driven design. Strong understanding of human-centred design principles and methodologies. In-depth knowledge of web accessibility standards (WCAG) and responsive design principles. Excellent communication and presentation skills, with the ability to collaborate effectively with stakeholders from diverse backgrounds. Experience working in an agile environment. Knowledge of Front End technologies (HTML, CSS, JavaScript) is a plus.
30/01/2025
Project-based
UX/UI Designer About Us: The Design and Content team in the Digital Services Unit (DSU) is seeking a highly skilled and innovative UX/UI Designer to join our digital services team in the public sector. This role focuses on designing human-centred digital solutions that enhance the experience of citizens and stakeholders interacting with services. The successful candidate will play a key role in transforming how public sector services are delivered online, ensuring accessibility, usability, and overall user satisfaction, in alignment with strategic priorities. Job Overview: As a UX/UI Designer, you will be at the forefront of transforming digital services to be more user-driven, accessible, and efficient. You will be responsible for designing and enhancing services that meet user needs and align with organisational goals. Collaborating with cross-functional teams, you will create engaging, accessible, and meaningful experiences across various platforms. You will work closely with internal UX/UI designers, developers, external content designers, and other stakeholders. Your ability to extract crucial insights from complex requirements will enable you to create clear, simple, easy-to-use, and accessible designs. An iterative approach to design, leveraging analytics and user feedback, will be key to ensuring relevance and effectiveness. Key Responsibilities: Lead the end-to-end design process for digital platforms, including research, wireframing, prototyping, and high-fidelity UI design. Collaborate with developers, project managers, and stakeholders to create user-driven designs aligned with organisational objectives. Conduct user research and usability testing to understand needs, pain points, and journeys. Translate findings into actionable insights and iterate designs accordingly. Ensure all designs meet accessibility standards (WCAG). Create and maintain a design system for consistency across platforms. Present and communicate design solutions to stakeholders, clearly articulating design rationale. Produce clear and concise visual representations of concepts using tools such as Figma. Stay up to date with industry best practices, emerging technologies, and design trends to continually enhance user experience. Support digital transformation efforts in the public sector by implementing innovative design strategies. Provide training in design and prototyping tools as needed. Key Qualifications and Skills: Level 6 NFQ in UX/UI Design, Interaction Design, Graphic Design, or a related field (Bachelor's Degree NFQ Level 7/8 preferred). 4+ years of professional experience in UX/UI design, ideally with experience in public sector and large-scale web applications. Strong portfolio showcasing expertise in designing intuitive user experiences and visually compelling interfaces. Proficiency in design tools such as Figma, Adobe XD, and prototyping tools. Experience with user research methodologies, usability testing, and data-driven design. Strong understanding of human-centred design principles and methodologies. In-depth knowledge of web accessibility standards (WCAG) and responsive design principles. Excellent communication and presentation skills, with the ability to collaborate effectively with stakeholders from diverse backgrounds. Experience working in an agile environment. Knowledge of Front End technologies (HTML, CSS, JavaScript) is a plus.
