2 joburi disponibile

£32,000 6-Month Fixed-Term Contract Edinburgh (On-site) A leading Law firm is seeking a full-time, office-based Local IT Technician for a six-month fixed-term contract in Edinburgh. The role involves providing high-quality first-line IT support, assisting with hardware and software management, supporting account administration, and helping deliver IT projects and office moves. Key Responsibilities: Provide first-line technical support for incidents and service requests, meeting agreed service level targets. Respond to escalations from both internal tech support teams and the global service desk. Build and configure laptops for new joiners and as part of equipment replacements. Manage end-user hardware assets including laptops, desktops, monitors, peripherals, printers, and mobile devices. Maintain accurate records in the asset tracking system. Support account administration in Active Directory and other business applications. Assist with the setup and troubleshooting of audiovisual conferencing systems. Provide logistical support during office moves and assist in project delivery where required. Skills and Experience Required: 1-2 years' experience in an IT service desk or similar technical support role required. Strong customer service orientation with a focus on clear communication and problem-solving. Experience with hardware management and basic networking principles is desirable. Ability to document actions accurately and follow established communication and escalation procedures. If you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply!

We are seeking a proactive and customer-focused Field IT Support Technician to join my clients team on a permanent basis. Covering sites across Yorkshire (Brighouse, Elland, Halifax etc), you'll provide on-site IT support to ensure systems are operational, secure, and effective for end-users. This is a hands-on role requiring a good mix of technical ability and communication skills. Key Responsibilities: Provide first and second-line technical support for hardware, software, and network issues. Travel to various customer or company sites across Yorkshire to perform on-site installations, maintenance, and troubleshooting. Set up, configure, and support desktops, laptops, printers, mobile devices, and other IT equipment. Maintain accurate documentation of support requests, incidents, and solutions. Liaise with central IT teams to escalate complex issues where necessary. Ensure all work complies with company standards and security protocols. Requirements: Proven experience in an IT Support or similar technical support role providing installation and configuration of hardware & software. Strong knowledge of Windows OS, Microsoft 365, basic networking, and common hardware troubleshooting. Excellent problem-solving and communication skills. Experience with Active Directory, remote desktop tools, and ticketing systems. Ability to work independently and manage travel schedules effectively. Must hold a full UK driving licence and have access to your own car (mileage paid for travel between sites). Must be based in or willing to travel extensively across Yorkshire. Desirable: Relevant IT certifications (eg CompTIA A+, Microsoft certifications) are advantageous.