Sanderson Recruitment Plc
Bristol, Somerset
25/07/2024
Full time
IT Support Technician Salary - Up to £28,000 with excellent benefits Hybrid - 3 days on site Bristol - Must have a valid UK driving license and access to a vehicle We have an exciting opportunity to join a non-profit organisation as an IT Support Technician. We are looking for a proactive and skilled IT Support Technician to join our team. The ideal candidate will have proven experience dealing with wide range of IT issues and have a passion for helping people. Responsibilities: As an IT Support Technician, you will be responsible for: Both Microsoft server and desktop operating systems. Utilising your experience with Active Directory to manage and maintain user accounts, permissions, and access controls. Working knowledge of Microsoft Office applications, including Outlook, to provide support and troubleshoot issues. Familiarity with virtualisation technologies, particularly Hyper-V, to manage and maintain virtual environments. Awareness of data and server back-up technologies and methodologies to ensure data integrity and availability. Being a confident and credible communicator, capable of interacting effectively with both internal teams and external clients. Managing end-point security, including anti-virus and patch management, to safeguard our IT infrastructure. Working independently and demonstrating an aptitude for identifying and solving technical problems efficiently. Requirements: The successful candidate will need a Full UK drivers licence and their own vehicle capable of transporting IT equipment to and from site - This is essential for the role At least three years' experience as an IT help desk technician ITIL processes including incident, problem, change and asset management Evidence of problem solving and troubleshooting to achieve a successful outcome What We Offer: Competitive salary and benefits package. A supportive and collaborative work environment. Access to the latest technology and tools.