LA International Computer Consultants Ltd
Glasgow, Lanarkshire
PostgresSQL DBA Inside IR35 Hybrid in Glasgow (ideally 3 days per week) 12months+ contract o PostgreSQL/Greenplum would be 6+ years of Sr. Database Administration working with Enterprise Greenplum databases and well versed with Greenplum Installation, Upgrades, and Performance Tuning. o Worked cross-functionally across numerous DBA and Development teams located globally and exhibits effective communication, both written and verbal, for all the consulting/collaboration, engineering, and 24/7 support. o Excellent experience in monitoring databases and identifying expensive and long running queries using query plans and analysis to tune queries and improve overall performance. o Experience in monitoring the database logs for Greenplum parameter errors and fine-tuning database configuration settings like statement_mem, workfile limitations, etc. to improve overall database performance. o Well versed in Shell Scripting and scheduling jobs for running daily stats collection process, vacuum analysis on catalog tables, identifying skewed tables, cron jobs, and overall automation of effort, etc. o Worked with multiple DBAs across regions and contributed to development and coaching to junior members on assignment of work and ownership of deliverables. o Experience in Greenplum Command Center monitoring and reviewing gpperfmon data for the database analysis and understanding the database workload, daily no.# of queries and reviewing current DB settings and Capacity Expansion planning. o Experience in database performance monitoring and review segment health to ensure overall DB performance is healthy with proper best practices. o Deep experience in managing DR environments using backup and restore across different data centers/regions. * Client evaluates on the following. o Installation o Replication o Performance o DB Objects o PSG config params o Architecture o Statistics o Ansible o Shell o Communication o Attitude o Basic SQL Development * For PostgresSQL these are additional requirements. o Basic working hands on skill. Needs to understand and know regular day to day DBA job role questions. o Know and explain different scenarios which DBA comes across on day-to-day basis. o SQL writing o Prior Scripting or automation experience LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
18/09/2024
Project-based
PostgresSQL DBA Inside IR35 Hybrid in Glasgow (ideally 3 days per week) 12months+ contract o PostgreSQL/Greenplum would be 6+ years of Sr. Database Administration working with Enterprise Greenplum databases and well versed with Greenplum Installation, Upgrades, and Performance Tuning. o Worked cross-functionally across numerous DBA and Development teams located globally and exhibits effective communication, both written and verbal, for all the consulting/collaboration, engineering, and 24/7 support. o Excellent experience in monitoring databases and identifying expensive and long running queries using query plans and analysis to tune queries and improve overall performance. o Experience in monitoring the database logs for Greenplum parameter errors and fine-tuning database configuration settings like statement_mem, workfile limitations, etc. to improve overall database performance. o Well versed in Shell Scripting and scheduling jobs for running daily stats collection process, vacuum analysis on catalog tables, identifying skewed tables, cron jobs, and overall automation of effort, etc. o Worked with multiple DBAs across regions and contributed to development and coaching to junior members on assignment of work and ownership of deliverables. o Experience in Greenplum Command Center monitoring and reviewing gpperfmon data for the database analysis and understanding the database workload, daily no.# of queries and reviewing current DB settings and Capacity Expansion planning. o Experience in database performance monitoring and review segment health to ensure overall DB performance is healthy with proper best practices. o Deep experience in managing DR environments using backup and restore across different data centers/regions. * Client evaluates on the following. o Installation o Replication o Performance o DB Objects o PSG config params o Architecture o Statistics o Ansible o Shell o Communication o Attitude o Basic SQL Development * For PostgresSQL these are additional requirements. o Basic working hands on skill. Needs to understand and know regular day to day DBA job role questions. o Know and explain different scenarios which DBA comes across on day-to-day basis. o SQL writing o Prior Scripting or automation experience LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Title: Service Desk Analyst Salary: £25,000 Location: Swindon (Hybrid) 2/3 days per week on-site About the role This role presents an exciting opportunity for an enthusiastic individual with a keen eye for detail and a passion for delivering exceptional service. The primary responsibilities involve managing user access for internal staff and external firms, including the creation, modification, and removal of system accounts and software licenses. The successful candidate will work closely with internal teams and advisers to resolve access-related queries and ensure smooth user onboarding and offboarding processes. Additionally, the role includes responsibilities around software asset management, ensuring licenses are assigned, managed, and removed efficiently. Key Responsibilities: Following established procedures to manage access for new starters, leavers, and role changes Overseeing the leavers' process, ensuring timely return of IT equipment Conducting onboarding calls for new starters, assisting them with system access and resolving queries Managing access-related tickets, ensuring they are updated, tracked, and escalated when necessary Handling the allocation and removal of system licenses, maintaining an accurate record of activities Supporting the IT service desk by managing overflow calls during peak times Diagnosing and resolving access-related issues, ensuring accurate logging and appropriate escalation Conducting access audits and re-verifications for critical systems Contacting users who no longer require software licenses to recover them for reallocation Maintaining up-to-date access documentation for audit and compliance purpose Required Qualifications & Experience: Experience handling customer calls and managing challenging situations ITIL V3 or V4 certification is advantageous Knowledge of Active Directory and user administration within Microsoft 365 and Dynamics 365 Familiarity with data protection regulations and industry standards such as FCA guidelines Strong understanding of access management processes, including starters, leavers, and role-based access control Technical Expertise: Microsoft Dynamics user administration Active Directory management M365 licensing and administration Key Skills & Competencies: Excellent organisational and communication skills Professional attitude with the ability to lead by example Ability to multi-task and adapt to a fast-paced, agile work environment Strong analytical and problem-solving abilities with keen attention to detail Ownership of tasks and a proactive approach to issue resolution Strong written and verbal customer service skills What's on Offer: Bonus scheme: 7.5% on target Pension scheme: employer matches up to 5% contributions and adds an additional 5% Critical illness cover, income protection, and death in service 25 days of holiday plus bank holidays, with the option to purchase up to 10 additional days A flexible benefits package including private medical and dental insurance, among others This role offers the chance to join a dynamic and growing business that values individual contributions and is committed to professional development. The organisation fosters an inclusive and supportive work culture where employees can thrive both personally and professionally.
18/09/2024
Full time
Job Title: Service Desk Analyst Salary: £25,000 Location: Swindon (Hybrid) 2/3 days per week on-site About the role This role presents an exciting opportunity for an enthusiastic individual with a keen eye for detail and a passion for delivering exceptional service. The primary responsibilities involve managing user access for internal staff and external firms, including the creation, modification, and removal of system accounts and software licenses. The successful candidate will work closely with internal teams and advisers to resolve access-related queries and ensure smooth user onboarding and offboarding processes. Additionally, the role includes responsibilities around software asset management, ensuring licenses are assigned, managed, and removed efficiently. Key Responsibilities: Following established procedures to manage access for new starters, leavers, and role changes Overseeing the leavers' process, ensuring timely return of IT equipment Conducting onboarding calls for new starters, assisting them with system access and resolving queries Managing access-related tickets, ensuring they are updated, tracked, and escalated when necessary Handling the allocation and removal of system licenses, maintaining an accurate record of activities Supporting the IT service desk by managing overflow calls during peak times Diagnosing and resolving access-related issues, ensuring accurate logging and appropriate escalation Conducting access audits and re-verifications for critical systems Contacting users who no longer require software licenses to recover them for reallocation Maintaining up-to-date access documentation for audit and compliance purpose Required Qualifications & Experience: Experience handling customer calls and managing challenging situations ITIL V3 or V4 certification is advantageous Knowledge of Active Directory and user administration within Microsoft 365 and Dynamics 365 Familiarity with data protection regulations and industry standards such as FCA guidelines Strong understanding of access management processes, including starters, leavers, and role-based access control Technical Expertise: Microsoft Dynamics user administration Active Directory management M365 licensing and administration Key Skills & Competencies: Excellent organisational and communication skills Professional attitude with the ability to lead by example Ability to multi-task and adapt to a fast-paced, agile work environment Strong analytical and problem-solving abilities with keen attention to detail Ownership of tasks and a proactive approach to issue resolution Strong written and verbal customer service skills What's on Offer: Bonus scheme: 7.5% on target Pension scheme: employer matches up to 5% contributions and adds an additional 5% Critical illness cover, income protection, and death in service 25 days of holiday plus bank holidays, with the option to purchase up to 10 additional days A flexible benefits package including private medical and dental insurance, among others This role offers the chance to join a dynamic and growing business that values individual contributions and is committed to professional development. The organisation fosters an inclusive and supportive work culture where employees can thrive both personally and professionally.
Job Title: Cloud Infrastructure Engineer Location: City of London Salary: £60,000 - £65,000, up to £70,000 for exceptional candidates Work Arrangement: Hybrid (mainly remote, with some in-office days) About the Role We are seeking an experienced Cloud Infrastructure Engineer to join our IT team, responsible for the design, implementation, and management of cloud environments, primarily using Azure. This role offers a unique opportunity to take ownership of a cloud environment, driving its optimisation and development. You will work closely with cross-functional teams to deliver infrastructure solutions that align with the organisation's evolving needs. As a new addition to our IT team of 14, which includes a dedicated infrastructure group of 6-7 members, this position has been created to bridge a key skills gap in our DevOps capabilities. The ideal candidate will have a strong background in traditional infrastructure management and have moved into the cloud and automation space, bringing expertise in both areas. Key Responsibilities Infrastructure Automation: Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform to automate the provisioning, configuration, and management of Azure resources. This includes deploying and configuring virtual machines, storage, networking, and other essential cloud services. CI/CD Pipeline Management: Design and implement Continuous Integration and Continuous Deployment (CI/CD) pipelines using Azure DevOps or similar tools. Oversee automated deployments to ensure consistent and efficient software delivery across multiple environments. Cloud Migration Projects: Lead cloud migration projects from on-premises systems to Azure, ensuring a seamless transition while managing dependencies, data integrity, security protocols, and performance optimisation. Scripting and Automation: Utilise Scripting languages such as PowerShell or Python to automate routine tasks, improve operational efficiency, and maintain consistent configurations across environments. Security and Compliance: Implement and uphold security standards, including identity and access management, network security, data protection, and compliance within the cloud environment. Ensure adherence to industry best practices and regulatory requirements. Monitoring and Optimisation: Configure and manage monitoring solutions using Azure Monitor or similar tools. Set up alerts, define metrics, and proactively address issues to maintain optimal system performance and availability. Technical Support and Troubleshooting: Act as a subject matter expert for cloud infrastructure, providing technical guidance and support to other teams. Diagnose and resolve complex issues to minimise disruptions to business operations. Documentation and Knowledge Sharing: Develop and maintain comprehensive technical documentation, including architecture diagrams, standard operating procedures, and best practices. Lead knowledge-sharing sessions within the team. Microsoft 365 Management: Ensure the health and performance of the Microsoft 365 environment, focusing on security, reliability, and integration with other systems. On-Call Support: Participate in an on-call rotation to provide critical support outside of core working hours as required. Required Skills and Experience Demonstrable experience leading IT projects from inception to completion, particularly in cloud migration, infrastructure optimisation, and business continuity planning. Proven track record in an in-house environment (as opposed to Managed Service Provider backgrounds), with the ability to take full ownership of projects. Proficiency in Azure resource provisioning using Infrastructure-as-Code tools like Terraform. Hands-on experience in setting up and managing CI/CD pipelines with Azure DevOps or similar platforms. Strong Scripting skills in PowerShell, Python, or other languages for automation. Deep understanding of Azure security principles, compliance requirements, and monitoring tools. Excellent communication and collaboration skills to work effectively with various stakeholders. Relevant Azure certifications (eg, AZ-900, AZ-104, AZ-400) are advantageous. Knowledge of cybersecurity frameworks such as ISO27001 and Cyber Essentials Plus is a plus. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. Benefits 25 days of annual leave, plus additional days off over the Christmas period. Flexible benefits package with options to buy or sell holiday days. Hybrid working policy, with a combination of remote and office-based work. Comprehensive healthcare benefits, including private medical insurance and critical illness cover. Competitive pension scheme and life assurance. Opportunities for professional development, including support for certifications and training programmes. Employee wellbeing support, including generous sick pay, access to wellbeing programmes, and an Employee Assistance Programme. Additional perks such as wedding and birth vouchers, employee referral bonuses, and discounts on various services. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
18/09/2024
Full time
Job Title: Cloud Infrastructure Engineer Location: City of London Salary: £60,000 - £65,000, up to £70,000 for exceptional candidates Work Arrangement: Hybrid (mainly remote, with some in-office days) About the Role We are seeking an experienced Cloud Infrastructure Engineer to join our IT team, responsible for the design, implementation, and management of cloud environments, primarily using Azure. This role offers a unique opportunity to take ownership of a cloud environment, driving its optimisation and development. You will work closely with cross-functional teams to deliver infrastructure solutions that align with the organisation's evolving needs. As a new addition to our IT team of 14, which includes a dedicated infrastructure group of 6-7 members, this position has been created to bridge a key skills gap in our DevOps capabilities. The ideal candidate will have a strong background in traditional infrastructure management and have moved into the cloud and automation space, bringing expertise in both areas. Key Responsibilities Infrastructure Automation: Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform to automate the provisioning, configuration, and management of Azure resources. This includes deploying and configuring virtual machines, storage, networking, and other essential cloud services. CI/CD Pipeline Management: Design and implement Continuous Integration and Continuous Deployment (CI/CD) pipelines using Azure DevOps or similar tools. Oversee automated deployments to ensure consistent and efficient software delivery across multiple environments. Cloud Migration Projects: Lead cloud migration projects from on-premises systems to Azure, ensuring a seamless transition while managing dependencies, data integrity, security protocols, and performance optimisation. Scripting and Automation: Utilise Scripting languages such as PowerShell or Python to automate routine tasks, improve operational efficiency, and maintain consistent configurations across environments. Security and Compliance: Implement and uphold security standards, including identity and access management, network security, data protection, and compliance within the cloud environment. Ensure adherence to industry best practices and regulatory requirements. Monitoring and Optimisation: Configure and manage monitoring solutions using Azure Monitor or similar tools. Set up alerts, define metrics, and proactively address issues to maintain optimal system performance and availability. Technical Support and Troubleshooting: Act as a subject matter expert for cloud infrastructure, providing technical guidance and support to other teams. Diagnose and resolve complex issues to minimise disruptions to business operations. Documentation and Knowledge Sharing: Develop and maintain comprehensive technical documentation, including architecture diagrams, standard operating procedures, and best practices. Lead knowledge-sharing sessions within the team. Microsoft 365 Management: Ensure the health and performance of the Microsoft 365 environment, focusing on security, reliability, and integration with other systems. On-Call Support: Participate in an on-call rotation to provide critical support outside of core working hours as required. Required Skills and Experience Demonstrable experience leading IT projects from inception to completion, particularly in cloud migration, infrastructure optimisation, and business continuity planning. Proven track record in an in-house environment (as opposed to Managed Service Provider backgrounds), with the ability to take full ownership of projects. Proficiency in Azure resource provisioning using Infrastructure-as-Code tools like Terraform. Hands-on experience in setting up and managing CI/CD pipelines with Azure DevOps or similar platforms. Strong Scripting skills in PowerShell, Python, or other languages for automation. Deep understanding of Azure security principles, compliance requirements, and monitoring tools. Excellent communication and collaboration skills to work effectively with various stakeholders. Relevant Azure certifications (eg, AZ-900, AZ-104, AZ-400) are advantageous. Knowledge of cybersecurity frameworks such as ISO27001 and Cyber Essentials Plus is a plus. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. Benefits 25 days of annual leave, plus additional days off over the Christmas period. Flexible benefits package with options to buy or sell holiday days. Hybrid working policy, with a combination of remote and office-based work. Comprehensive healthcare benefits, including private medical insurance and critical illness cover. Competitive pension scheme and life assurance. Opportunities for professional development, including support for certifications and training programmes. Employee wellbeing support, including generous sick pay, access to wellbeing programmes, and an Employee Assistance Programme. Additional perks such as wedding and birth vouchers, employee referral bonuses, and discounts on various services. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
18/09/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Head of Product - Salesforce Our client are the world's largest technology provider in its field. They are a global community of 3,000 professionals with presence in 96 countries. They are seeking a Head of Product - Salesforce as part of a major transformation to customer journey for sales and service for both local and global customers. Fundamental to this transformation will be the development and roll-out of Salesforce Sales and Service Cloud to support this process. The Head of Product - Salesforce will work hand in hand with the business owners and the Programme Manager, whose role it will be to manage the roll-out of the Salesforce solution and business change globally. The Role Works with the product owners and Programme Manager to define and prioritise the product roadmap for the development of Salesforce. Leads and motivates an agile delivery team made up of third party and inhouse resources to configure and develop the Salesforce platform in line with the roadmap. Managing and co-ordinating with other teams - including ERP and integration - to deliver the complete solution. Manages the release plan and release management process to ensure seamless deployment of new features on a regular agile release cycle. Responsibilities for Head of Product - Salesforce Acts as Business Analyst and functional Salesforce architect, managing requirements from the business, and designing solutions in the Salesforce platform. Manages the incoming demand from the business, running the prioritisation process to feed these into an agile delivery team with monthly releases. Manages the agile team to deliver efficiently, via configuration of the Salesforce product, avoiding customer development where possible, and using the inbuilt salesforce tools. Oversees testing and UAT with the business owners and manages the release process. Manages any ongoing BAU changes to the product. Works with the Solutions Architect to define and oversee development of any Salesforce integrations to other systems. Create and maintain comprehensive documentation of the Salesforce solution, including designs, test plans, and user guides. Ensure all Salesforce solutions comply with industry regulations, data privacy, and security standards. Stay current with Salesforce releases, new features, and best practices. Skills & Expertise You will have the vision and product knowledge of where Salesforce can truly add value. You will support our business development, and grow the organisations understanding of Salesforce, and support in building a well-versed global workforce. You will have a true technical understanding of Salesforce and be the technical and development owner of the application. Strong stakeholder management expertise in programmer environments with multiple stakeholders Strategic thinker with background in transformation, who can really help the business see the art of the possible in terms of the customer journey, painting a compelling picture of the vision and strategy that motivates others to action. Strong written and verbal communication skills Builds partnerships and works collaboratively with others to meet shared objectives. Experience and qualifications Minimum of 5 years' experience in managing IT enabled customer service and sales programs, at least some of which in a global environment, using Salesforce in a similar asset based B2B business eg shipping, automotive, rail, aviation, etc. Degree educated - Business, Sales, or Marketing related degree a bonus. In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud. Experience of field service management and CPQ also an advantage Strong experience of process re-engineering and customer journey mapping: use and experience of Lean principles and methodologies an advantage Demonstrable ability to lead cross-functional teams and manage stakeholders at all levels. Experience in delivering Salesforce project using Agile delivery methodologies. Knowledge of SAFe an advantage Familiarity with customer experience management (CEM) and customer relationship management (CRM) best practices.
18/09/2024
Full time
Head of Product - Salesforce Our client are the world's largest technology provider in its field. They are a global community of 3,000 professionals with presence in 96 countries. They are seeking a Head of Product - Salesforce as part of a major transformation to customer journey for sales and service for both local and global customers. Fundamental to this transformation will be the development and roll-out of Salesforce Sales and Service Cloud to support this process. The Head of Product - Salesforce will work hand in hand with the business owners and the Programme Manager, whose role it will be to manage the roll-out of the Salesforce solution and business change globally. The Role Works with the product owners and Programme Manager to define and prioritise the product roadmap for the development of Salesforce. Leads and motivates an agile delivery team made up of third party and inhouse resources to configure and develop the Salesforce platform in line with the roadmap. Managing and co-ordinating with other teams - including ERP and integration - to deliver the complete solution. Manages the release plan and release management process to ensure seamless deployment of new features on a regular agile release cycle. Responsibilities for Head of Product - Salesforce Acts as Business Analyst and functional Salesforce architect, managing requirements from the business, and designing solutions in the Salesforce platform. Manages the incoming demand from the business, running the prioritisation process to feed these into an agile delivery team with monthly releases. Manages the agile team to deliver efficiently, via configuration of the Salesforce product, avoiding customer development where possible, and using the inbuilt salesforce tools. Oversees testing and UAT with the business owners and manages the release process. Manages any ongoing BAU changes to the product. Works with the Solutions Architect to define and oversee development of any Salesforce integrations to other systems. Create and maintain comprehensive documentation of the Salesforce solution, including designs, test plans, and user guides. Ensure all Salesforce solutions comply with industry regulations, data privacy, and security standards. Stay current with Salesforce releases, new features, and best practices. Skills & Expertise You will have the vision and product knowledge of where Salesforce can truly add value. You will support our business development, and grow the organisations understanding of Salesforce, and support in building a well-versed global workforce. You will have a true technical understanding of Salesforce and be the technical and development owner of the application. Strong stakeholder management expertise in programmer environments with multiple stakeholders Strategic thinker with background in transformation, who can really help the business see the art of the possible in terms of the customer journey, painting a compelling picture of the vision and strategy that motivates others to action. Strong written and verbal communication skills Builds partnerships and works collaboratively with others to meet shared objectives. Experience and qualifications Minimum of 5 years' experience in managing IT enabled customer service and sales programs, at least some of which in a global environment, using Salesforce in a similar asset based B2B business eg shipping, automotive, rail, aviation, etc. Degree educated - Business, Sales, or Marketing related degree a bonus. In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud. Experience of field service management and CPQ also an advantage Strong experience of process re-engineering and customer journey mapping: use and experience of Lean principles and methodologies an advantage Demonstrable ability to lead cross-functional teams and manage stakeholders at all levels. Experience in delivering Salesforce project using Agile delivery methodologies. Knowledge of SAFe an advantage Familiarity with customer experience management (CEM) and customer relationship management (CRM) best practices.
Salesforce Product Owner/Salesforce Administrator This is an exciting opportunity as a Salesforce Product Owner/Salesforce Administrator to work for a company that encourages the development of your knowledge, skills and experience, which will allow you to thrive and prosper whilst working in a diverse, forward thinking and agile environment! Hybrid role - 3 days max in London office Wimbledon based office 50-60k salary + bonuses! Responsibilities include: - Making sure that the quality of data is maintained but conducting maintenance, audits and reviews. - Collaborate closely with business stakeholders in order to put into place requirements and workflows. - Work closely with different areas of the business in order to merge Salesforce with other systems in the business. - Manage and configure platforms with the involvement of: Automated responses, workflows, permissions etc Managing dashboards and reports Troubleshooting and resolution of platform related issues Skills/Experience Needed: - Strong communication & analytical skills. - Salesforce administrator certification - 3-5 years of experience as a Salesforce administrator - Data migration experience - Salesforce integration experience - Experience of working with and managing third party support partner relationships. If you would like to know more about this Salesforce Product Owner/Salesforce Administrator role, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
18/09/2024
Full time
Salesforce Product Owner/Salesforce Administrator This is an exciting opportunity as a Salesforce Product Owner/Salesforce Administrator to work for a company that encourages the development of your knowledge, skills and experience, which will allow you to thrive and prosper whilst working in a diverse, forward thinking and agile environment! Hybrid role - 3 days max in London office Wimbledon based office 50-60k salary + bonuses! Responsibilities include: - Making sure that the quality of data is maintained but conducting maintenance, audits and reviews. - Collaborate closely with business stakeholders in order to put into place requirements and workflows. - Work closely with different areas of the business in order to merge Salesforce with other systems in the business. - Manage and configure platforms with the involvement of: Automated responses, workflows, permissions etc Managing dashboards and reports Troubleshooting and resolution of platform related issues Skills/Experience Needed: - Strong communication & analytical skills. - Salesforce administrator certification - 3-5 years of experience as a Salesforce administrator - Data migration experience - Salesforce integration experience - Experience of working with and managing third party support partner relationships. If you would like to know more about this Salesforce Product Owner/Salesforce Administrator role, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Android Developer - Kotlin/Jetpack Compose/Android SDK/APIs/threading/tuning/Git - Large Telecommunications Firm As an Android Developer you'll sit within the Engineering 'chapter' alongside other Developers and Software/QA Engineers. The Mobile App 'squad' is comprised of iOS and Android Developers as well as other agile resources such as a Product Owner, BA, QA and others. ABOUT THE ROLE: As an Android Developer, you will be responsible for designing, coding, and implementing customized solutions for the Android mobile app. KEY RESPONSIBILITIES: Design, develop, and maintain Android applications using Kotlin and Jetpack Compose. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Write clean, maintainable, and efficient code. SKILLS & EXPERIENCE REQUIRED Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Minimum of 5 years of hands-on experience developing for Android. Proficiency in Kotlin and Jetpack Compose. Strong understanding of Android SDK, different versions of Android, and how to deal with different screen sizes. Experience with RESTful APIs to connect Android applications to Back End services. Strong understanding of Android architecture components (eg, MVVM, MVP) and their implementation in scalable applications. Familiarity with cloud message APIs and push notifications. Knowledge of the open-source Android ecosystem and the libraries available for common tasks. Experience with offline storage, threading, and performance tuning. Understanding of Google's Android design principles and interface guidelines. Permanent position - opportunity to work with one of the largest telecommunication firms in the UK - TC company experience desired but not essential - 2 days a week in the office By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
18/09/2024
Full time
Android Developer - Kotlin/Jetpack Compose/Android SDK/APIs/threading/tuning/Git - Large Telecommunications Firm As an Android Developer you'll sit within the Engineering 'chapter' alongside other Developers and Software/QA Engineers. The Mobile App 'squad' is comprised of iOS and Android Developers as well as other agile resources such as a Product Owner, BA, QA and others. ABOUT THE ROLE: As an Android Developer, you will be responsible for designing, coding, and implementing customized solutions for the Android mobile app. KEY RESPONSIBILITIES: Design, develop, and maintain Android applications using Kotlin and Jetpack Compose. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Write clean, maintainable, and efficient code. SKILLS & EXPERIENCE REQUIRED Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Minimum of 5 years of hands-on experience developing for Android. Proficiency in Kotlin and Jetpack Compose. Strong understanding of Android SDK, different versions of Android, and how to deal with different screen sizes. Experience with RESTful APIs to connect Android applications to Back End services. Strong understanding of Android architecture components (eg, MVVM, MVP) and their implementation in scalable applications. Familiarity with cloud message APIs and push notifications. Knowledge of the open-source Android ecosystem and the libraries available for common tasks. Experience with offline storage, threading, and performance tuning. Understanding of Google's Android design principles and interface guidelines. Permanent position - opportunity to work with one of the largest telecommunication firms in the UK - TC company experience desired but not essential - 2 days a week in the office By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Are you an experienced SAP expert with a passion for leading impactful projects and driving innovation in logistics? If you've successfully managed end-to-end SAP implementations and are eager to take on new challenges, we have an exciting opportunity for you! We are seeking a talented SAP Application Manager to join our expanding Business Applications team and contribute to our growing success. Your responsibilities: Manage international ERP projects with a focus on logistics and material master data. Collaborate with business units to assess their needs and challenges, developing customized project timelines and solutions to meet objectives. Oversee key applications such as SAP MDG, taking full ownership of their performance and acting as the designated service owner. Ensure the seamless functionality and continuous improvement of SAP systems within the logistics domain. Design and implement new integrated processes for the ERP landscape. Lead the technical execution of new functionalities and provide 3rd-level support on a global scale for various business applications. Plan and manage project budgets effectively, ensuring that resources are allocated optimally to meet business needs. Monitor project expenses and ensure financial targets are met. Coordinate external resources based on project demands and foster strong working relationships with all stakeholders to ensure smooth project execution. You should have: Several years of experience in SAP project and application management, with expertise in SAP MM, SD, or MDG. Strong communication skills, fluent in English (German is an advantage). Proven project management experience with a deep understanding of business processes. A hands-on, solution-driven mindset with a collaborative approach to achieving success as part of a team. For more information, apply now.
18/09/2024
Full time
Are you an experienced SAP expert with a passion for leading impactful projects and driving innovation in logistics? If you've successfully managed end-to-end SAP implementations and are eager to take on new challenges, we have an exciting opportunity for you! We are seeking a talented SAP Application Manager to join our expanding Business Applications team and contribute to our growing success. Your responsibilities: Manage international ERP projects with a focus on logistics and material master data. Collaborate with business units to assess their needs and challenges, developing customized project timelines and solutions to meet objectives. Oversee key applications such as SAP MDG, taking full ownership of their performance and acting as the designated service owner. Ensure the seamless functionality and continuous improvement of SAP systems within the logistics domain. Design and implement new integrated processes for the ERP landscape. Lead the technical execution of new functionalities and provide 3rd-level support on a global scale for various business applications. Plan and manage project budgets effectively, ensuring that resources are allocated optimally to meet business needs. Monitor project expenses and ensure financial targets are met. Coordinate external resources based on project demands and foster strong working relationships with all stakeholders to ensure smooth project execution. You should have: Several years of experience in SAP project and application management, with expertise in SAP MM, SD, or MDG. Strong communication skills, fluent in English (German is an advantage). Proven project management experience with a deep understanding of business processes. A hands-on, solution-driven mindset with a collaborative approach to achieving success as part of a team. For more information, apply now.
Key Accountabilities and Responsibilities: Responsible for the optical design, simulation and development of Interior and Exterior lighting components. Responsible for optical feasibility analysis during early design maturation in support of vehicle package development, concept lamp development, design studio surface development, optical requirements, lighting strategy and legal requirements. Ensure that lighting optical 3D data, simulations and measurements meet quality requirements and that Tier 1 suppliers provide robust data to meet internal gateways. Support Lead Engineers with rectification of issues. Support component sourcing. Provide input into new feature development. Provide input into new standards development, and new Product Design Specifications. Undertake any other work as directed by their line manager in connection with their job as may be requested from time to time. Knowledge, Skills and Experience: Essential : Experience of automotive lighting optical design, simulation and development using ANSYS SPEOS, Synopsys Light Tools or Synopsys LucidShape, leading technical issues within a project team environment. Strong IT skills with significant experience of using virtual engineering tools. Technical and practical knowledge of Body Engineering commodities. Previous programme delivery experience, with strong influencing and engagement skills. Relevant degree or equivalent experience preferred. Desirable : Experience of concept generation and cross functionality problem resolution. Experience working in Agile product development methodology. Key Interactions: Product Owners/Lead Engineers Test Engineers Exterior Lighting Core Team Studio Engineering External Suppliers Personal Profile: Essential : An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. An individual, who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment. An individual with the capability to combine a short term, pragmatic focus with medium term planning. A resilient and enthusiastic who responds constructively to new ideas and inputs. A good communicator with the ability to communicate complex ideas. An effective team player, actively develops and supports team members. Desirable : An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
18/09/2024
Key Accountabilities and Responsibilities: Responsible for the optical design, simulation and development of Interior and Exterior lighting components. Responsible for optical feasibility analysis during early design maturation in support of vehicle package development, concept lamp development, design studio surface development, optical requirements, lighting strategy and legal requirements. Ensure that lighting optical 3D data, simulations and measurements meet quality requirements and that Tier 1 suppliers provide robust data to meet internal gateways. Support Lead Engineers with rectification of issues. Support component sourcing. Provide input into new feature development. Provide input into new standards development, and new Product Design Specifications. Undertake any other work as directed by their line manager in connection with their job as may be requested from time to time. Knowledge, Skills and Experience: Essential : Experience of automotive lighting optical design, simulation and development using ANSYS SPEOS, Synopsys Light Tools or Synopsys LucidShape, leading technical issues within a project team environment. Strong IT skills with significant experience of using virtual engineering tools. Technical and practical knowledge of Body Engineering commodities. Previous programme delivery experience, with strong influencing and engagement skills. Relevant degree or equivalent experience preferred. Desirable : Experience of concept generation and cross functionality problem resolution. Experience working in Agile product development methodology. Key Interactions: Product Owners/Lead Engineers Test Engineers Exterior Lighting Core Team Studio Engineering External Suppliers Personal Profile: Essential : An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. An individual, who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment. An individual with the capability to combine a short term, pragmatic focus with medium term planning. A resilient and enthusiastic who responds constructively to new ideas and inputs. A good communicator with the ability to communicate complex ideas. An effective team player, actively develops and supports team members. Desirable : An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
Product Owner - Digital Insurance Products - Insurance - London Our insurance client is seeking a Business Analyst/Product Owner to work on a digital transformation strategy. The role would suit an experienced Product Owner or a Business Analyst with experience working on multiple customer centric products. Please apply if you: Are an experienced Product Owner or a Business Analyst with a focus on products Have experience creating multiple minimum viable products (MVP's) Flourish in a fast paced environment Have an agile mindset with digital delivery experience Insurance, FS or fast paced customer facing companies This is a permanent role based in London, with 3 days per week required in a Central London office. The role is paying up to £70,000 plus bonus & benefits. If you feel you have the right skill set, please apply. Successful candidates will be contacted within 2 working days. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients. Product Owner - Digital Insurance Products - Insurance - London
18/09/2024
Full time
Product Owner - Digital Insurance Products - Insurance - London Our insurance client is seeking a Business Analyst/Product Owner to work on a digital transformation strategy. The role would suit an experienced Product Owner or a Business Analyst with experience working on multiple customer centric products. Please apply if you: Are an experienced Product Owner or a Business Analyst with a focus on products Have experience creating multiple minimum viable products (MVP's) Flourish in a fast paced environment Have an agile mindset with digital delivery experience Insurance, FS or fast paced customer facing companies This is a permanent role based in London, with 3 days per week required in a Central London office. The role is paying up to £70,000 plus bonus & benefits. If you feel you have the right skill set, please apply. Successful candidates will be contacted within 2 working days. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients. Product Owner - Digital Insurance Products - Insurance - London
Full Stack Developer (Node/React) Full Stack Developer (Node/React) required to join a successful open source Software House who work with the Healthcare industry. Working closely with other members of your Team, including other Developers, QA, Product Owner you will be working on multiple projects which could last between one to four months. Ideally we are keen to find candidates who have at least 3 years' experience and who have worked in a full stack capacity, ideally with experience in React and Typescript. Our client have recently moved to Azure so are keen to utilise Azure's cloud functionality including serverless functions/service bus so any experience within this area would be great. Ideal candidates will have at least 3 years full stack development experience with: JavaScript React or Angular Node.js HTML CSS Agile And nice to have: MongoDB GraphQL REST API's JSON Redis SQL Databases Typescript This is a great opportunity to join an established Team of 8 other Developers. If this sounds like the right opportunity for you please do send through your CV today for consideration. Salary £50k, depending on experience Fully remote
18/09/2024
Full time
Full Stack Developer (Node/React) Full Stack Developer (Node/React) required to join a successful open source Software House who work with the Healthcare industry. Working closely with other members of your Team, including other Developers, QA, Product Owner you will be working on multiple projects which could last between one to four months. Ideally we are keen to find candidates who have at least 3 years' experience and who have worked in a full stack capacity, ideally with experience in React and Typescript. Our client have recently moved to Azure so are keen to utilise Azure's cloud functionality including serverless functions/service bus so any experience within this area would be great. Ideal candidates will have at least 3 years full stack development experience with: JavaScript React or Angular Node.js HTML CSS Agile And nice to have: MongoDB GraphQL REST API's JSON Redis SQL Databases Typescript This is a great opportunity to join an established Team of 8 other Developers. If this sounds like the right opportunity for you please do send through your CV today for consideration. Salary £50k, depending on experience Fully remote
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is Bonus eligible* Prestigious Financial Company is currently seeking a Cloud DevOps Kubernetes Engineer with AWS and Kubernetes experience. Candidate will be joining the DevOps team and supporting the development efforts for a team that strives for goals that refine and automate the processes needed to support the Software Development Life Cycle (SDLC). Responsibilities: Enable development teams to self-service build and deployment processes through process automation. Design and implement process improvements across the build, deployment, and monitoring of Clearing applications. Support the maintenance and configuration of development environments in Kubernetes and AWS. Develop and support Terraform, Ansible, Harness, and Jenkins jobs used to instantiate and manage development environments. Qualifications: Understanding of Kanban and/or Agile methodologies Able to succeed in fast-paced environment with frequent changes Comfortable communicating with both technical and non-technical audiences Self-starter - takes the initiative to research, learn and deliver Team player - humble, collaborative, and focused on making sure the entire team succeeds Programming/Scripting experience in languages like Java, Bash, Python or Go is required. Knowledge and experience with Continuous Integration and Continuous Delivery (CI/CD) tools (examples - GitHub, Jenkins, Artifactory, Docker, Compose, K8s). Java development experience is desirable. Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Experience with cloud technologies and migrations is required. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google, etc. Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics. Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. is required. Experience with RESTful APIs and JSON RPC. Experience following Git workflows. BS degree in Computer Science, similar technical field, or equivalent experience 1+ years of experience in building large scale, data-centric solutions 3+ years of experience (recent) participating on a DevOps team or as product owner for DevOps team
17/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is Bonus eligible* Prestigious Financial Company is currently seeking a Cloud DevOps Kubernetes Engineer with AWS and Kubernetes experience. Candidate will be joining the DevOps team and supporting the development efforts for a team that strives for goals that refine and automate the processes needed to support the Software Development Life Cycle (SDLC). Responsibilities: Enable development teams to self-service build and deployment processes through process automation. Design and implement process improvements across the build, deployment, and monitoring of Clearing applications. Support the maintenance and configuration of development environments in Kubernetes and AWS. Develop and support Terraform, Ansible, Harness, and Jenkins jobs used to instantiate and manage development environments. Qualifications: Understanding of Kanban and/or Agile methodologies Able to succeed in fast-paced environment with frequent changes Comfortable communicating with both technical and non-technical audiences Self-starter - takes the initiative to research, learn and deliver Team player - humble, collaborative, and focused on making sure the entire team succeeds Programming/Scripting experience in languages like Java, Bash, Python or Go is required. Knowledge and experience with Continuous Integration and Continuous Delivery (CI/CD) tools (examples - GitHub, Jenkins, Artifactory, Docker, Compose, K8s). Java development experience is desirable. Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Experience with cloud technologies and migrations is required. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google, etc. Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics. Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. is required. Experience with RESTful APIs and JSON RPC. Experience following Git workflows. BS degree in Computer Science, similar technical field, or equivalent experience 1+ years of experience in building large scale, data-centric solutions 3+ years of experience (recent) participating on a DevOps team or as product owner for DevOps team
NO SPONSORSHIP AWS Cloud Engineer SALARY: $115k - 120K and a 10% Bonus LOCATION: Chicago, IL Hybrid 2 day remote and 3 days onsite SELLING POINTS: Bash Python Scripting AWS Kubernetes CICD Github Jenkins Artifactory Docker Compose K8s Kafka Rabbit MQ Amazon Kinesis Terraform Ansible Jenkins Helm Linux Linux Shell Scripting Splunk Infrastructure as a code (IaC) Qualifications: Programming/Scripting experience in languages like Java, Bash, Python or Go Knowledge of Continuous Integration and Continuous Delivery (CI/CD) tools (examples - GitHub, Jenkins, Artifactory, Docker, Compose, K8s) Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Experience with cloud technologies and migrations Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google, etc. Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics Experience with RESTful APIs and JSON RPC Experience following Git workflows Technical Skills: Experience with Linux and Linux Shell Scripting. Jenkins job setup and execution analysis - including Splunk log review for Root Cause Analysis (RCA). Ability to manage Kubernetes deployments with helm charts, using continuous deployment tools like Harness.io Ability to manage AWS deployments using Terraform, Ansible, or similar Infrastructure as Code (IaC) frameworks. Experience with automation, configuration management and orchestration, infrastructure as code. Experience with Golang or Python is a plus. BS degree in Computer Science, similar technical field, or equivalent experience 1+ years of experience in building large scale, data-centric solutions 3+ years of experience (recent) participating on a DevOps team or as product owner for DevOps team
17/09/2024
Full time
NO SPONSORSHIP AWS Cloud Engineer SALARY: $115k - 120K and a 10% Bonus LOCATION: Chicago, IL Hybrid 2 day remote and 3 days onsite SELLING POINTS: Bash Python Scripting AWS Kubernetes CICD Github Jenkins Artifactory Docker Compose K8s Kafka Rabbit MQ Amazon Kinesis Terraform Ansible Jenkins Helm Linux Linux Shell Scripting Splunk Infrastructure as a code (IaC) Qualifications: Programming/Scripting experience in languages like Java, Bash, Python or Go Knowledge of Continuous Integration and Continuous Delivery (CI/CD) tools (examples - GitHub, Jenkins, Artifactory, Docker, Compose, K8s) Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Experience with cloud technologies and migrations Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google, etc. Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics Experience with RESTful APIs and JSON RPC Experience following Git workflows Technical Skills: Experience with Linux and Linux Shell Scripting. Jenkins job setup and execution analysis - including Splunk log review for Root Cause Analysis (RCA). Ability to manage Kubernetes deployments with helm charts, using continuous deployment tools like Harness.io Ability to manage AWS deployments using Terraform, Ansible, or similar Infrastructure as Code (IaC) frameworks. Experience with automation, configuration management and orchestration, infrastructure as code. Experience with Golang or Python is a plus. BS degree in Computer Science, similar technical field, or equivalent experience 1+ years of experience in building large scale, data-centric solutions 3+ years of experience (recent) participating on a DevOps team or as product owner for DevOps team
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is on the search for a Senior Associate, Cloud Engineer. This company is looking for a 3-year cloud engineer with experience with bash, python, AWS, Kubernetes, CICD, Ansible, Terraform, Linux Shell, IaC, etc. Responsibilities: Enable development teams to self-service build and deployment processes through process automation. Assist in designing process improvements across the build, deployment, and monitoring of Clearing applications. Support the maintenance and configuration of development environments in Kubernetes and AWS. Support terraform, ansible, Harness, and Jenkins jobs used to instantiate and manage development environments. Qualifications: BS degree in Computer Science, similar technical field, or equivalent experience 1+ years of experience in building large scale, data-centric solutions 3+ years of experience (recent) participating on a DevOps team or as product owner for DevOps team Programming/Scripting experience in languages like Java, Bash, Python or Go Knowledge of Continuous Integration and Continuous Delivery (CI/CD) tools (examples - GitHub, Jenkins, Artifactory, Docker, Compose, K8s) Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google, etc. Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics Experience with RESTful APIs and JSON RPC Experience following Git workflows Experience with Linux and Linux Shell Scripting. Jenkins job setup and execution analysis - including Splunk log review for Root Cause Analysis (RCA). Ability to manage Kubernetes deployments with helm charts, using continuous deployment tools like Harness.io Ability to manage AWS deployments using Terraform, Ansible, or similar Infrastructure as Code (IaC) frameworks. Experience with automation, configuration management and orchestration, infrastructure as code.
17/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is on the search for a Senior Associate, Cloud Engineer. This company is looking for a 3-year cloud engineer with experience with bash, python, AWS, Kubernetes, CICD, Ansible, Terraform, Linux Shell, IaC, etc. Responsibilities: Enable development teams to self-service build and deployment processes through process automation. Assist in designing process improvements across the build, deployment, and monitoring of Clearing applications. Support the maintenance and configuration of development environments in Kubernetes and AWS. Support terraform, ansible, Harness, and Jenkins jobs used to instantiate and manage development environments. Qualifications: BS degree in Computer Science, similar technical field, or equivalent experience 1+ years of experience in building large scale, data-centric solutions 3+ years of experience (recent) participating on a DevOps team or as product owner for DevOps team Programming/Scripting experience in languages like Java, Bash, Python or Go Knowledge of Continuous Integration and Continuous Delivery (CI/CD) tools (examples - GitHub, Jenkins, Artifactory, Docker, Compose, K8s) Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google, etc. Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics Experience with RESTful APIs and JSON RPC Experience following Git workflows Experience with Linux and Linux Shell Scripting. Jenkins job setup and execution analysis - including Splunk log review for Root Cause Analysis (RCA). Ability to manage Kubernetes deployments with helm charts, using continuous deployment tools like Harness.io Ability to manage AWS deployments using Terraform, Ansible, or similar Infrastructure as Code (IaC) frameworks. Experience with automation, configuration management and orchestration, infrastructure as code.
Job Title: CRO Lead Location: London (Hybrid) Contract Length : 3 months Start Date: ASAP As a CRO Specialist, you will manage, prioritise and execute the experimentation roadmap, implementing CRO strategy and engaging a wide variety of different stakeholders to drive experimentation and improvements online for our B2C websites and E-commerce platforms. You will conduct user research, plan, design, test, measure and implement new activity that will ensure customer journey is seamless and increases conversion. Responsibilities Lead CRO strategy from ideation to execution aimed at increasing the E-commerce core KPIs across channels and campaigns. Implementing A/B. multivariate tests and personalisation including planning and reporting. Continual evaluation and improvement of test campaigns through data-driven insights and KPI-focused analysis. Monitor the effectiveness/performance of campaigns through robust data analysis and iterate on the prescribed testing plan. Manage CRO budget and ensure ROI as part of performance reviews. Conduct user research, usability testing, and web analytics to identify customer needs and pain points. Optimize web pages and interfaces for conversion, retention, and engagement using A/B testing, multivariate testing, and personalization tools. Work with Adobe Target and our agency to create and deliver personalized experiences and recommendations for different customer segments and scenarios. Collaborate with product owner, developers, and content writers to ensure alignment of UX and CRO goals and strategies. Stay updated on the latest trends and best practices in UX and CRO. Assisting the eCommerce team with building campaign promotions on the website. Present test insights, complex findings and recommendations to inform business decisions and the overall roadmap. Candidate Criteria Bachelor's degree in Marketing, Analytics, Computer Science or a related field required. Experience in a similar role managing experimentation program for an E-commerce website. 2+ years of experience working with Adobe Target. Solid understanding of CRO, digital marketing & data analysis. Basic understanding of HTML, CSS & JavaScript. Passion for the digital domain and use of technology to solve business problems. Time management with ability to prioritise tests, whilst managing stakeholders. Ability to learn new technologies at high level to identify use opportunities. Be self-motivated, responsive, professional, and dedicated to customer success. Possess an innovative, problem-solving, and solutions-oriented mindset. Exceptional organizational, presentation, and communication skills - both verbal and written. Experience with tag management systems and data layers.
17/09/2024
Project-based
Job Title: CRO Lead Location: London (Hybrid) Contract Length : 3 months Start Date: ASAP As a CRO Specialist, you will manage, prioritise and execute the experimentation roadmap, implementing CRO strategy and engaging a wide variety of different stakeholders to drive experimentation and improvements online for our B2C websites and E-commerce platforms. You will conduct user research, plan, design, test, measure and implement new activity that will ensure customer journey is seamless and increases conversion. Responsibilities Lead CRO strategy from ideation to execution aimed at increasing the E-commerce core KPIs across channels and campaigns. Implementing A/B. multivariate tests and personalisation including planning and reporting. Continual evaluation and improvement of test campaigns through data-driven insights and KPI-focused analysis. Monitor the effectiveness/performance of campaigns through robust data analysis and iterate on the prescribed testing plan. Manage CRO budget and ensure ROI as part of performance reviews. Conduct user research, usability testing, and web analytics to identify customer needs and pain points. Optimize web pages and interfaces for conversion, retention, and engagement using A/B testing, multivariate testing, and personalization tools. Work with Adobe Target and our agency to create and deliver personalized experiences and recommendations for different customer segments and scenarios. Collaborate with product owner, developers, and content writers to ensure alignment of UX and CRO goals and strategies. Stay updated on the latest trends and best practices in UX and CRO. Assisting the eCommerce team with building campaign promotions on the website. Present test insights, complex findings and recommendations to inform business decisions and the overall roadmap. Candidate Criteria Bachelor's degree in Marketing, Analytics, Computer Science or a related field required. Experience in a similar role managing experimentation program for an E-commerce website. 2+ years of experience working with Adobe Target. Solid understanding of CRO, digital marketing & data analysis. Basic understanding of HTML, CSS & JavaScript. Passion for the digital domain and use of technology to solve business problems. Time management with ability to prioritise tests, whilst managing stakeholders. Ability to learn new technologies at high level to identify use opportunities. Be self-motivated, responsive, professional, and dedicated to customer success. Possess an innovative, problem-solving, and solutions-oriented mindset. Exceptional organizational, presentation, and communication skills - both verbal and written. Experience with tag management systems and data layers.
Prestigious opportunity with an International Property development company for an experienced Project Co-ordinator for our COINS/ERP solutions. Based in our Wilmslow offices 5 days a week, we are inviting you to join our digital transformation. As our COINS Project Co-ordinator you will be responsible for:- Supporting the COINS Business Support Manager and external Consultants Identifying the need for, and delivery of, targeted training to head office and regional COINS users. Co-ordinating the scoping and training sessions with staff & external consultants as required. Tracking the implementation of parameter settings, agreed actions and application of training content. Monitoring the overall delivery programme, maintaining focus and ensuring momentum is sustained. Participating in Steering Committee meetings. Supporting the acquisition, implementation and adoption of complimentary third-party applications, plug-ins or APIs to assist in Real Time reporting of business critical KPI's and other key metrics. Collaborating effectively with the Group's IT department to ensure that COINS remains secure, connected and well supported at all times. If you possess a combination of some of the following skills, then LETS TALK! Previous experience of supporting an ERP system implementation. Knowledge of COINS or the construction industry would be advantageous but not essential. Possesses an understanding of project management techniques and methodology required to make a project successful. Data Analysis skills and experience in data reporting and processing. The ability to take ownership of problems and proactively resolve issues practically. Exceptional communication skills, focused on building and maintaining relevant internal and external relationships. The ability to organise workloads effectively and efficiently, with minimal supervision. What you'll get in return In return, you will be rewarded with ongoing career development and training within an enviable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/09/2024
Full time
Prestigious opportunity with an International Property development company for an experienced Project Co-ordinator for our COINS/ERP solutions. Based in our Wilmslow offices 5 days a week, we are inviting you to join our digital transformation. As our COINS Project Co-ordinator you will be responsible for:- Supporting the COINS Business Support Manager and external Consultants Identifying the need for, and delivery of, targeted training to head office and regional COINS users. Co-ordinating the scoping and training sessions with staff & external consultants as required. Tracking the implementation of parameter settings, agreed actions and application of training content. Monitoring the overall delivery programme, maintaining focus and ensuring momentum is sustained. Participating in Steering Committee meetings. Supporting the acquisition, implementation and adoption of complimentary third-party applications, plug-ins or APIs to assist in Real Time reporting of business critical KPI's and other key metrics. Collaborating effectively with the Group's IT department to ensure that COINS remains secure, connected and well supported at all times. If you possess a combination of some of the following skills, then LETS TALK! Previous experience of supporting an ERP system implementation. Knowledge of COINS or the construction industry would be advantageous but not essential. Possesses an understanding of project management techniques and methodology required to make a project successful. Data Analysis skills and experience in data reporting and processing. The ability to take ownership of problems and proactively resolve issues practically. Exceptional communication skills, focused on building and maintaining relevant internal and external relationships. The ability to organise workloads effectively and efficiently, with minimal supervision. What you'll get in return In return, you will be rewarded with ongoing career development and training within an enviable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Exciting Opportunity - Enterprise Architect - West Yorkshire/Hybrid - £75,000 I'm working with a forward-thinking, tech-for-good company that's focused on creating a positive impact. They're in the process of launching their Architecture function, and this is your chance to be their first Enterprise Architect hire ! In this role, you'll shape the Architecture landscape and drive transformation across the business. You'll also have the opportunity to line manage an existing Solution Architect and play a key role in expanding the team by introducing Data Architecture as the function grows. It's a unique chance to take ownership and influence the strategic direction of the company. You'll collaborate closely with the C-suite to ensure strategic alignment on key business decisions and drive change across departments. Key Skills & Experience: TOGAF Certification Experience with Dynamics and Salesforce (desirable) Expertise in Governance during the design phase ERP experience (desirable) Proven ability to engage with high-level stakeholders Salary : Up to £75,000 + benefits Location : Hybrid - 2 days per week in West Yorkshire If you're interested please reach out below: Microsoft Teams chat available
17/09/2024
Full time
Exciting Opportunity - Enterprise Architect - West Yorkshire/Hybrid - £75,000 I'm working with a forward-thinking, tech-for-good company that's focused on creating a positive impact. They're in the process of launching their Architecture function, and this is your chance to be their first Enterprise Architect hire ! In this role, you'll shape the Architecture landscape and drive transformation across the business. You'll also have the opportunity to line manage an existing Solution Architect and play a key role in expanding the team by introducing Data Architecture as the function grows. It's a unique chance to take ownership and influence the strategic direction of the company. You'll collaborate closely with the C-suite to ensure strategic alignment on key business decisions and drive change across departments. Key Skills & Experience: TOGAF Certification Experience with Dynamics and Salesforce (desirable) Expertise in Governance during the design phase ERP experience (desirable) Proven ability to engage with high-level stakeholders Salary : Up to £75,000 + benefits Location : Hybrid - 2 days per week in West Yorkshire If you're interested please reach out below: Microsoft Teams chat available
Process Improvement Specialist (Lean/Six Sigma) London - £70-75K As supplier of critical UK transport infrastructure requires a Lean Sigma Specialist to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private & public sectors. The Proress Improvement Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Prepare and deliver progress and management reporting as required. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt/Black Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vital importance to the UK economy in a highly visible position. The basic salary between £70-75kk with an excellent benefits package including bonus, pension, HC.
17/09/2024
Full time
Process Improvement Specialist (Lean/Six Sigma) London - £70-75K As supplier of critical UK transport infrastructure requires a Lean Sigma Specialist to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private & public sectors. The Proress Improvement Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Prepare and deliver progress and management reporting as required. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt/Black Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vital importance to the UK economy in a highly visible position. The basic salary between £70-75kk with an excellent benefits package including bonus, pension, HC.
As supplier of critical UK transport infrastructure requires a Lean Sigma Specialist to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private & public sectors. The Proress Improvement Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Prepare and deliver progress and management reporting as required. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt/Black Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vital importance to the UK economy in a highly visible position. The basic salary between £70-75k with an excellent benefits package including bonus, pension, HC. This role is 3 days a week in the Hull office.
17/09/2024
Full time
As supplier of critical UK transport infrastructure requires a Lean Sigma Specialist to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private & public sectors. The Proress Improvement Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Prepare and deliver progress and management reporting as required. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt/Black Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vital importance to the UK economy in a highly visible position. The basic salary between £70-75k with an excellent benefits package including bonus, pension, HC. This role is 3 days a week in the Hull office.
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
16/09/2024
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.