8 joburi disponibile

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Quality Assurance Tableau Reporting Analyst. Candidate will be responsible for designing, developing, and maintaining reporting and monitoring solutions that support QA processes. The role will collaborate with cross-functional teams to identify automation needs and reporting needs to monitor and support governance processes, analyze data, and generate reports, and dashboards using Tableau, Alteryx, and Excel. Responsibilities: Collaborate with QA team members, developers, and other stakeholders to understand monitoring reporting requirements and deliver solutions that meet business needs. Execute, Maintain, and enhance python automation scripts as part of quality assurance monitoring. Develop and maintain QA data reports, dashboards, and visualizations to monitor key performance indicators and quality metrics using Tableau. Collect, analyze, and interpret data from various sources to identify trends, patterns, and anomalies. Connect to various data sources such as Jira and SpriaTest and prepare data for analysis. Monitor the performance of Tableau reports and Alteryx workflows, identifying and resolving issues. Ensure workflows are efficient and can handle large datasets. Ensure data accuracy, consistency, and integrity in all reports and dashboards. Apply best practices in data visualization to enhance user experience and report usability in Tableau. Optimize performance to ensure timely and accurate delivery of Tableau reports. Conduct regular audits of QA data to ensure compliance with industry standards and company policies. Generate ad-hoc reports and perform data analysis to support decision making processes. Establish and successfully manage relationships with clients as assigned. Report and escalate issues to management as needed. Document processes, best practices, and user guides as needed. Stay updated with the industry's best practices and advancements in data reporting and analysis tools. Perform other duties as assigned. Supervisory Responsibilities: None Qualifications: Bachelor's Degree (or equal experience) in Computer science, Data Analytics, or related field. Proven working experience in data analysis, reporting, and visualization in Tableau and Alteryx within a professional setting. Strong proficiency in SQL and experience with data querying and manipulation. Experience in data blending, preparation, and transformation. Strong skills in data visualization tools such as Tableau, Power BI, Alteryx, or similar platforms. Familiarity with statistical analysis tools and techniques. Experience with QA processes, software testing, change control management, test planning management, quality control process, methodologies. And management systems. Excellent analytical and problem-solving skills. Exemplary verbal and written communication skills. Excellent client-facing and internal communication skills. Solid organizational skills include attention to detail and multi-tasking skills. Strong interpersonal skills and core values include a positive attitude, balance, creativity, determination, and teamwork. Self-starter with the ability to identify need for and develop processes and materials. Technical Skills: Tableau: Report and dashboard development, data visualization, best practices, performance optimization. SQL: Query writing, data manipulation. Strong Experience in SQL and Python. Alteryx: Workflow development, data preparation, automation, and optimization. Data analysis, problem-solving, and critical thinking. Experience with tools like Jira, Zephyr, Confluence, SpiraTest, Selenium, or HP ALM. ETL tools such as Alteryx and reporting tools such as Tableau. Strong understanding of CI/CD pipelines and tools such as Jenkins, GitHub, GitLab CI, or Azure DevOps. Familiarity with performance testing tools such as JMeter, LoadRunner, or Gatling. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform (Google Cloud Platform). Strong experience working with Linux OS. Experience in database management systems. Education and/or Experience: Bachelor's degree or Master's degree in computer science or a related discipline. Experience in Agile methodology. Experience in Enterprise Report development, or similar roles. Experience in working with large datasets and complex data models. Proven track record of delivering high quality reports & dashboards. Experience in database management systems. Strong communication skills, written and oral, analytical abilities, problem solving skills, sound judgment and time management skills. Experience in the Options and Futures industry is preferred.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Quality Assurance Tableau Reporting Analyst. Candidate will be responsible for designing, developing, and maintaining reporting and monitoring solutions that support QA processes. The role will collaborate with cross-functional teams to identify automation needs and reporting needs to monitor and support governance processes, analyze data, and generate reports, and dashboards using Tableau, Alteryx, and Excel. Responsibilities: Collaborate with QA team members, developers, and other stakeholders to understand monitoring reporting requirements and deliver solutions that meet business needs. Execute, Maintain, and enhance python automation scripts as part of quality assurance monitoring. Develop and maintain QA data reports, dashboards, and visualizations to monitor key performance indicators and quality metrics using Tableau. Collect, analyze, and interpret data from various sources to identify trends, patterns, and anomalies. Connect to various data sources such as Jira and SpriaTest and prepare data for analysis. Monitor the performance of Tableau reports and Alteryx workflows, identifying and resolving issues. Ensure workflows are efficient and can handle large datasets. Ensure data accuracy, consistency, and integrity in all reports and dashboards. Apply best practices in data visualization to enhance user experience and report usability in Tableau. Optimize performance to ensure timely and accurate delivery of Tableau reports. Conduct regular audits of QA data to ensure compliance with industry standards and company policies. Generate ad-hoc reports and perform data analysis to support decision making processes. Establish and successfully manage relationships with clients as assigned. Report and escalate issues to management as needed. Document processes, best practices, and user guides as needed. Stay updated with the industry's best practices and advancements in data reporting and analysis tools. Perform other duties as assigned. Supervisory Responsibilities: None Qualifications: Bachelor's Degree (or equal experience) in Computer science, Data Analytics, or related field. Proven working experience in data analysis, reporting, and visualization in Tableau and Alteryx within a professional setting. Strong proficiency in SQL and experience with data querying and manipulation. Experience in data blending, preparation, and transformation. Strong skills in data visualization tools such as Tableau, Power BI, Alteryx, or similar platforms. Familiarity with statistical analysis tools and techniques. Experience with QA processes, software testing, change control management, test planning management, quality control process, methodologies. And management systems. Excellent analytical and problem-solving skills. Exemplary verbal and written communication skills. Excellent client-facing and internal communication skills. Solid organizational skills include attention to detail and multi-tasking skills. Strong interpersonal skills and core values include a positive attitude, balance, creativity, determination, and teamwork. Self-starter with the ability to identify need for and develop processes and materials. Technical Skills: Tableau: Report and dashboard development, data visualization, best practices, performance optimization. SQL: Query writing, data manipulation. Strong Experience in SQL and Python. Alteryx: Workflow development, data preparation, automation, and optimization. Data analysis, problem-solving, and critical thinking. Experience with tools like Jira, Zephyr, Confluence, SpiraTest, Selenium, or HP ALM. ETL tools such as Alteryx and reporting tools such as Tableau. Strong understanding of CI/CD pipelines and tools such as Jenkins, GitHub, GitLab CI, or Azure DevOps. Familiarity with performance testing tools such as JMeter, LoadRunner, or Gatling. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform (Google Cloud Platform). Strong experience working with Linux OS. Experience in database management systems. Education and/or Experience: Bachelor's degree or Master's degree in computer science or a related discipline. Experience in Agile methodology. Experience in Enterprise Report development, or similar roles. Experience in working with large datasets and complex data models. Proven track record of delivering high quality reports & dashboards. Experience in database management systems. Strong communication skills, written and oral, analytical abilities, problem solving skills, sound judgment and time management skills. Experience in the Options and Futures industry is preferred.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

NO SPONSORSHIP CMDB/CMS Data Modeler Administrator - Configuration/Implementation Salary: $110k to $118k plus 15% bonus Location: Dallas, TX 3 days onsite 2 days Remote You will be responsible for managing the population of the CMDB ServiceNow configuration management. You will be designing, configuring, implementing CMDB. Onboarding and modelling. You will need 5 years CMDB automated discovery process improvement manage cloud inventory ITIL processes IT asset management Change management incident and problem management event management creating and maintaining metrics reports and dashboards CMDB/CMS data models This position is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management - SME. This will be the subject matter expert on CMDB/CMS data models, Automated Discovery, and configuration management. This SME will be responsible for managing the population of ServiceNow configuration management CMDB. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management - SME. This will be the subject matter expert on CMDB/CMS data models, Automated Discovery, and configuration management. This SME will be responsible for managing the population of ServiceNow configuration management CMDB. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management

NO SPONSORSHIP Service Management - ServiceNow CSDM Models and Mapping What do you do within service mapping? Do you have any experience (manually) creating CSDM models outside of using service mapping? If so, can you elaborate? Are you ok with doing architecture and ServiceNow administration, meaning are you good with not doing architecture only? You will know how to use automation to create maps and models. This job is specifically seeking individuals with the expertise to perform these activities without having service mapping perform the steps. Salary: $127k to $155k plus 15% bonus Location: Chicago, IL 3 days onsite 2 days Remote This is on the infrastructure side of ServiceNow (administration). Service mapping is key. You will be managing the population of ServiceNow configuration management CMDB CSDM model, ServiceNow discovery. ITIL model It infrastructure topology. Manage cloud inventory, IT asset management, change management, incident and problem management, event management. 5 years ITSM workflow development automated discovery and architecture key question is what do you do within service mapping/ Primary Duties and Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)