17 joburi disponibile

Futureheads are exclusively partnered with a market leader within the world published data and intelligence, who are rapidly expanding across the UK and Europe. As they grow, they are committed to maintaining a robust security and technology framework to protect their information assets, customers, and operations. We are looking to find an experienced and proactive IT, Security & Compliance Manager to join their team as the first in-house IT hire. In this pivotal role, you will take ownership of the day-to-day management of IT services, systems security, and incident response. You will ensure the security, integrity, and availability of the company's systems and infrastructure, and play a key part in supporting compliance-related activities. Key Responsibilities: IT Operations Manage daily operations of IT systems (eg, Microsoft 365, Intune, VPN, AWS environments) Oversee user accounts, device security, and application access control Provide first and second-line Helpdesk support to internal users Maintain and test business continuity and disaster recovery plans Cybersecurity Management Implement and maintain security policies (access control, password management, vulnerability management) Monitor threats and respond to security incidents Ensure effective implementation of technical controls Compliance Support Respond to compliance queries from customers, prospects, and external stakeholders Assist with completion of security questionnaires, tenders, and RFPs Collaborate across teams such as Commercial, Finance, and Engineering to support compliance initiatives You be a good fit if you align to the following: Proven experience in IT operations, cybersecurity, and compliance management Strong technical knowledge of relevant systems and security frameworks Excellent communication and stakeholder management skills Ability to work proactively and collaboratively in a fast-paced environment

Manufacturing Information Technology Support Lead. Onsite We have partnered with a leading manufacturing customer in their search for an Information Technology Support Lead. This role requires an individual who has a wealth of technical knowledge and is keen to continue rolling up their sleeves whilst also offering a voice of leadership and direction within the team. This role could be the perfect fit for an individual who has previous management/leadership experience but could also be suitable for someone who is looking for that next step. Role responsibilities and skills: Responsibility for the day to day management of the factory IT support teams Provide technical support to and mentor IT team members. Set and implement the strategic direction for IT services and infrastructure. Managing the operation and maintenance of all corporate computer systems in conjunction with colleagues in multiple locations As an IT shared service, provide highly reliable services that are mainly required for factory IT. Provide operational support for specialist systems as may be acquired by the Company Support the introduction of new systems applications, co-ordinating the actions of external partners and internal departments to ensure successful implementation Ensure company systems conform to industry standards of compliance and licensing Knowledge of Microsoft 365, Entra ID/Active Directory, Azure, InTune and Teams. Manage network configuration LAN, WAN, VPN, Firewall, WI-FI Maintain network cyber security . Understands how to mitigate security risks. Manage SOC provider. Implement and maintain cyber security measures in the OT environment. Understand virtual environments (VMWare) Manage company data and maintain backups and off site storage Maintain standards such as TISAX accreditation for information security compliance Knowledge of MS SQL management and clustering. Hands-on experience of PCs/Laptops/general peripherals IT Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Job Title: Service Delivery Manager (Service Desk/Support) Location: Warwick (hybrid 3 days onsite/2 remote) Salary: £60K-£70K + benefits Reports to: MD Of Digital Overview: Our client is an established digital consultancy who are scaling rapidly this year due to high demand for their products and services. As a result, they are on the look out for an experienced Service Delivery Manager to support its expanding product and client portfolio. This hands-on role involves managing customer queries, overseeing support operations, and ensuring smooth delivery of services and deployments across their client base. Key Responsibilities: Manage and triage support tickets, ensuring timely resolution and communication. Monitor SLAs and KPIs, maintaining high service quality. Lead offshore support teams to align with service standards. Act as the main contact for clients on service-related matters. Collaborate with cross-functional teams to resolve issues and support transitions. Conduct incident reviews and root cause analysis. Oversee service transitions for new projects and clients. Drive service improvements and produce performance reports. Skills & Experience: Proven background in service delivery - specifically support management. Experience with offshore teams and customer-facing roles. Strong communication, problem-solving, and client service skills. Familiar with Jira or similar ticketing systems. Comfortable in fast-paced, agile environments. Experience supporting critical, always-on systems. Desirable: ITIL certification or service management qualifications. Experience in service transitions and onboarding processes. What's Offered: Work on meaningful digital products that are game-changing Supportive and collaborative team culture. Career development and flexible working options. Competitive salary and benefits. If this sounds like you, please hit the apply button!

Electric Vehicle Connectivity Business Manager - Bracknell, Berkshire (3 days a week on-site) to £450 per day (inside IR35 via Umbrella company) - 12 month contract A new and exciting opportunity to assist a global Automotive brand in the implementation of a critical project to deliver the next generation of Electric Vehicle - EV BEV Connected Services. Ideally a commercially astute business manager with experience of managing projects, involvement in tenders, strong communication and presentation skills, and ideally direct experience of connected services and automotive. The role holder will need to blend their skills in project management, sales/business development, product management, into a cohesive strategy that can deliver our clients ambitious targets in this area. Experienced require: Knowledge of the Automotive industry Product knowledge of the EV BEV market and Connective Services Good communication skills, both verbal and written Self-starter, someone who is able to understand business priorities and take action accordingly in a timely manner, with little supervision Project management skills, including experience of successfully delivering digital projects on time and on budget. Confident in research, and able to select appropriate methods to fill gaps in consumer and competitor knowledge Good working knowledge of the following: Digital Marketing/customer communication strategy Tender processes and supplier management Distributor Project Take a lead role to prepare for distributor markets, working closely with the companies Distributor team, and the distributors themselves: - Feature list/scope confirmation for each market - Distributor contract adjustment - Distributor customer 1st line support management - Subscription management/payment process/VAT registration eMSP Project Take a lead role working with suppliers to deliver plug and charge capability and other eMSP functionality eMSP supplier selection and contracting Product owner for white label app implementation Business case and commercial proposal Functionality to include payment by phone and charging station information via API with a supplier Project management Development of clear business requirements Support colleagues and suppliers in achieving efficient and effective solutions to requirements Involve and gain support of stakeholders around the business, including senior management, Customer Division (Aftersales), Branches (regional office in each market), and colleagues in the New Business Department. Oversee the delivery of project milestones, ensuring deadlines are met and that the project stays on track. Proactively identify project risks, develop mitigation strategies, and keep stakeholders informed of any potential issues. Work with systems ISD to manage the project budget, ensuring that it stays within scope and identifying any cost overruns early. Address and resolve any roadblocks or conflicts that arise within the project. Support regional User Acceptance Testing. Supplier & contract management Support the management of the suppliers responsible for developing eMSP services, provision of data, or other related connected services. Electric Vehicle Connectivity Business Manager - Bracknell, Berkshire (3 days a week on-site)

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis . Field Services Engineer Full-time permanent role £24,500 - £26,500 depending on experience + Car allowance + Fuel Card + etc. benefits Role Overview: Working as a Field Services Engineer, your role will include the maintenance and support for field based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday 9.00am to 5.30pm standard working hours with the requirement for out of hours standby. This is as standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A full valid UK drivers licence and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Our offer to you: Salary range £23,500 to £26,500 per annum depending on experience Full training provided as part of robust induction process Access to the certification programme for one of the world's leading IT manufacturers. Access to in house training & development platform with options of technical, managerial and industry recognised courses such as CCNA, ITIL, PRINCE2 etc A minimum of 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral programme - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Programme providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Commercial & Bid Manager Kidderminster (Hybrid - 3/2 split) Aerospace & Defence Salary dependent on experience A truly unique opportunity to join a world leading Rocket Propulsion Technology organisation! The Commercial & Bid Manager is the key focus responsible for all contract and commercial agreements, and to ensure that the highest professional standards of commercial practice are maintained. The Commercial & Bid Manager is responsible for interfacing with internal and external stakeholders and customers during the generation of bids and agreeing contracts. Key Responsibilities and accountabilities - Commercial & Bid Manager Responsibility for the creation and management of bids and commercial contracts in a robust and timely manner, ensuring commercial risks to are transparent, minimised and/or mitigated where possible. Negotiation of Terms and Conditions, Non-Disclosure Agreements and other contracting arrangements with customers covering the supply of products and services. Certifying that bids to customers are underpinned by robust and valid supplier quotations and in accordance with governance practices. Manage interfaces with internal stakeholders and customers throughout the defined winning business process from strategic reviews and the generation of bids through to contract acceptance. Update and maintain all legal terms and conditions and standards relating to contracts. Supporting customers in understanding our proposals, payment plans, milestones, liaising with bid project managers and the management of risk registers as appropriate. Acts as Industry and legislative expert and attends appropriate training courses, conferences and associated events to ensure an up to date knowledge of commercial and legal practices. Generate and maintain 5-10 year business plan forecasts and contribute to future growth strategy

Linux and MacOS Support Engineer Location: Duxford, CB22 Work Arrangement: On-premises An exceptional career opportunity awaits you to join a prestigious national institution renowned for its historical significance and cultural impact. This organisation houses an extensive digital archive and has recently upgraded its IT infrastructure to support its forward-thinking mission. The role offers a unique chance to work in a culturally significant environment, supporting critical digital assets while maintaining essential Linux and Mac systems across multiple UK locations. The successful candidate must have experience in both Linux and Apple Mac support and administration and be able to communicate confidently about technical matters. Linux and MacOS Support Engineer Key Skills: We seek individuals with strong technical support experience, particularly in Linux server environments and Apple Mac systems. We are keen to connect with Linux support specialists, technical support engineers, Mac enthusiasts (professionally or with strong personal experience), 1st, 2nd line or 3rd line support professionals, and other IT specialists comfortable working across multiple operating systems. To excel in this position, you must possess many of the following: * At least 4 years of proven experience in team working within a multi-platform technical environment. * Professional experience supporting and administrating Linux operating systems. * Apple Mac support and administration experience (professional or strong personal experience). * Excellent customer relationship skills with the ability to work calmly under pressure. * Experience with command-line tools, bash Scripting, and automation. * Knowledge of system monitoring, patching, and life cycle management. * Problem management experience and data networking support skills. * Deployment and installation of software updates and patches on both Linux and MacOS. All applicants must reside in the UK, have good English communication skills, and have the right to work in the UK. About the Linux and MacOS Support Engineer position: You will be a crucial IT and AV Services team member tasked with supporting a dual environment of Linux Servers and Apple Mac systems. This role combines project work with responsive support duties across multiple locations. Responsibilities include: * Providing expert technical support for Linux Servers and approximately 40-45 Mac systems for high-profile clients. * Administering Linux systems using command-line tools, cron jobs, package managers, Shell Scripting, and logging. * Managing the deployment and administration of Mac devices via Microsoft Intune. * Ensuring timely patching and life cycle management of the Mac estate to maintain security standards. * Delivering first, second, and third-line support for Mac and Linux systems. * Troubleshooting and resolving technical issues for users across the organisation. * Creating and maintaining comprehensive system documentation. * Supporting and administering the Digital Asset Management System (DAMS). * Assisting with the implementation of new technologies, including AI chatbots This role offers exceptional career development opportunities. You'll gain valuable experience with Microsoft Intune for device management, even if you're new to this platform. You'll also have the chance to work with cutting-edge AI technologies, helping to integrate chatbots into the service desk environment. This blend of historical significance and technological innovation creates a stimulating environment with varied and challenging responsibilities that will enhance your technical portfolio and boost your future career prospects. Salary and Benefits: Salary: To £40,000 Work Arrangement: On-premises Benefits Include: * 25 days annual leave (increasing to 30 after 5 years) plus public holidays * Exceptional pension contributions between 16.7%-24.3% * Interest-free season ticket loans after three months of service * Free access to partner museum exhibitions * Continuous professional development opportunities * Enhanced maternity and paternity benefits linked to length of service * Childcare vouchers * Benenden Healthcare Society membership (subject to terms & conditions) * Access to The Charity for Civil Servants * Ride 2 Work Scheme For more information on this Linux and MacOS Support Engineer position, please contact us to discuss. Our client welcomes everyone. They celebrate differences and encourage all qualified candidates to apply and be themselves at work.

Akkodis is partnering with a global customer and they are looking for an SAP Project Manager: They seek a professional who: is capable of at least one PM methodology is comfortable speaking to senior IT leaders about projects and change control has experience of working a minimum of five SAP Project life cycles. We'll ask this person to work across at least 2-6 live projects at any one time, depending on the nature of the projects. Projects range from a couple of weeks to several months. Some complex SLO/transformation projects may last a year or longer. Responsibilities Accountable for the delivery of projects from 'sales to project team handover' through to 'project-close'. Working in a client-facing environment with clients in multiple industries and multiple locations. Covering all administrative duties on projects to free up consultants' time to concentrate on technical tasks. Developing and managing detailed project plans, identifying project risks, developing risk registers and producing RACI models Accountable for delivery of documentation to customers eg project plans, blueprints, implementation documents, summary documents. Assisting with the final development of our own agile project management methodology (ELK) - acting as an 'approver'. Acting as a mentor to junior members of the PMO. Attending User Group events promoting PMO services. Building relationships with key client stakeholders. Experience and skills required 5+ years working in a Project Manager role, preferably within the SAP industry. Experience working in an agile/PRINCE2 project environment delivering solutions/software/products. Must be able to work on multiple projects at once, while balancing other PMO related tasks. Need to be able to pick up a new agile project management methodology (ELK) quickly and with limited one-to-one training. Ability to work on own initiative and with limited to zero management supervision over long periods. A "quality first approach" with a good eye for detail and an appetite for documenting work. Ability to present effectively to clients using PowerPoint at a moment's notice. History of delivering small to medium-sized projects. Flexibility to travel globally on an ad hoc basis. Highly competent in Microsoft Office, ie Excel, Word, PowerPoint. The following would be an advantage: Previous experience working with data or in a data management related role/position. Experience working with or exposure to any of software portfolio. Multilingual, especially Spanish, Italian, French and the Scandinavian languages. BA Degree/Hons/MSc/MBA qualified in any discipline. SAP experience within any SAP discipline eg Basis, HCM, MM, PP, SD, FI, ABAP. Recognised Project Management certification eg PRINCE2®, AgilePM®, PMP, MSP, PMI, PMQ. SAP Certified Associate - SAP Activate PM qualification or any other SAP certificates. Project Management memberships/associations eg Association for Project Management (APM) Position Full-time permanent position Expected 5-10% travel to customers, although this may increase. Travel might result in being away from home Monday-Friday for periods of time. Hybrid or remote working will be considered for the right candidate; attendance to offices at least quarterly will be required along with attendance to any group events you are invited to. If interested, please apply with your latest CV, I'll follow up with an introduction call. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. But achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. We are seeking a dynamic and experienced Microsoft Power Platform Developer to work in collaboration with our support functions and development teams. This hybrid role requires the successful candidate to work from our Solihull offices, twice a week. Key Responsibilities Develop, maintain, and extend applications using the Power Platform while supporting existing solutions. Working closely with stakeholders, clarify requirements and from experience, design and implement intelligent and functional solutions. Ensuring all assigned development activities are performed to agreed quality, functionality and time objectives, escalating where appropriate to the Senior Developers/Project Manager/Scrum Master if the activities are not going to meet the required objectives. Prioritisation of own development workload according to priority and required project delivery dates. To develop and implement best-practise in support of external and internal project initiatives. Participation in Sprint-based development initiatives and provision of support for all associated rituals. Work with TXP and customers to deliver business commitments and proof of concept/demos. Contribute towards the development of policies, standards and guidelines that support the selection, development, implementation, and use of Information Technology within the enterprise. To maintain excellent customer relationships and ensure good communication. Build customer and employee knowledge and skills in specific areas of expertise. Required Skills and Experience Demonstrable expertise in Microsoft technologies including Power platform (Power Apps, Power Automate, Power BI), Microsoft 365 (including Dynamics & SharePoint) and Azure components. Experience delivering and supporting Canvas App applications. Demonstrable expertise in Canvas App development including the following; Data sources with a focus on SharePoint and Dataverse, Delegation and Collections, Global and Local Variables, Component Libraries & PCF Components Power Apps ALM process, deployment into environments via unmanaged/managed solution layering. Experience conducting acceptance testing, user adoption and end-user training. Experience with the Azure Platform. Familiarity with RESTful APIs and a good understanding of User Experience (UX) principles. Expertise in JavaScript and C# Plugin development/debugging. Awareness of community tools for D365 eg. XrmToolBox, Ribbon workbench. Up to date with the Microsoft release road map for Power Apps. Exposure to and an understanding of SharePoint/One drive integration (OOB) Experience with Data Migration from external systems into Dynamics CRM and vice versa Knowledge of D365 modules like CRM, Marketing, PSA and Field Services Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your birthday (or Christmas eve) 4% Matched employer contributed pension (salary sacrifice) Life assurance (3x) Access to an Employee Assistance Programme Private medical insurance through our partner Aviva. Cycle to work scheme Corporate eye-care vouchers Access to an independent Financial Advisor 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that.

Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The Technical Engineer role: We're looking for a skilled and motivated Technical Engineer to join our team near Keswick in the Lake District. Our office has one of the most scenic views in the UK, and we pride ourselves on offering a friendly, supportive work environment with flexibility built in. You'll work across a wide range of technologies, supporting clients with everything from cloud solutions and VoIP systems to infrastructure projects and cyber security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for Servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on-site throughout Cumbria and beyond Keeping systems secure and up to date with strong cyber security practices Working closely with other engineers and helping to support junior team members About you: Essential: Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 Good understanding of networking fundamentals Solid knowledge of backup, continuity and disaster recovery solutions Great communication skills and a proactive, client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to Firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.

The Opportunity: My client working within the technology sector are currently looking to recruit for a Customer Success Executive on a permanent basis where you will bring both your energy and your enthusiasm to the role. With the natural ability to quickly establish a rapport with your customer stakeholders and support sustaining long-term, positive relationships with customers whilst exploring opportunities to extend service offerings provided. The role requires a candidate who is driven, solution focussed, who can collaborate with internal and external stakeholders, and who has a proven track record of working within a fast-paced environment whilst setting goals and achieving high results. The successful candidate should have strong interpersonal skills, whilst not a technical role, the Customer Success Executive will be expected to develop and maintain a strong technical understanding of the products and services. Skills and Experience: Build and maintain strong, positive relationships with clients assigned to you. Ensure that all clients receive services that are within their budget and meet their needs. Discover and up-sell/cross-sell opportunities to extend service offerings to clients. Remain diligent and ensure all contracts are renewed upon expiration. Visit and host clients in order to form a close bond and foster a can do attitude (this includes out-of-hours events). Generate progress reports for clients, the Customer Success Manager and other senior staff. Work closely with the Sales Team and liaise with the Technical Team on behalf of the client. Develop and maintain a sound technical understanding of products and services the company offers. Undertake training and to assist in training other or new members of staff as required. Work in accordance with all company procedures and guidelines. Please contact John here at ISR to learn more about our exciting client based in Plymouth and their ongoing growth plans

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)

Platform Engineering Delivery Lead - In-depth experience and understanding of Observability and SRE Practices Permanent Hybrid - London, flexible working, generally 1-2 days per week onsite in London Bridge About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. The Role At GlobalLogic are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives, whilst taking ownership of client engagements from technical perspective and supporting technical pre-sales activities. Responsibilities: Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships. Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs). Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively. Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery. Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships. Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership. Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand. Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency. Technical Expertise Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms. Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes. Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus). Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale. CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines. Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)