3 joburi disponibile

Job Title: IT Manager/Senior IT Support Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/Senior IT Support Engineer. As an IT Manager/Senior IT Support Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a can-do attitude, and are always looking for ways to continue to develop themselves. IT Manager/Senior IT Support Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor relationships and software licenses Maintain endpoint security and manage mobile devices Oversee disaster recovery and business continuity plans Manage ticket queues and meet internal support SLAs Provide technical mentoring to others Key Requirements: Proven experience with Office 365, including, Teams, SharePoint, Azure AD, OneDrive, Microsoft Intune/Autopilot General Windows Server, networking, Firewalls, Switches knowledge Strong troubleshooting skills and attention to detail Experience in remote support and management Mentoring experience Understanding of GDPR Benefits: Annual Bonus Scheme, Life Insurance & Workplace Pension Scheme Private Medical Insurance and Dental 25 days holiday increasing with service + birthday holiday and Holiday Trading Exciting Summer and Christmas parties & Fun Team Days Recognition programs Volunteering Committee

Application Support Analyst Gerrards Cross, Buckinghamshire(Onsite) £35,000 per annum (plus excellent company benefits The Opportunity: Are you an experienced Support Engineer looking for an exciting opportunity in a fast-paced environment? We are looking for candidates to join a reputable IT Solutions company who support the healthcare (clinical trials) sector based at the Gerrards Cross site in the heart of Buckinghamshire. We are looking for a driven individual who thrives on problem-solving and takes ownership of situations to deliver technical solutions, always prioritizing our clients' needs. Your strong technical expertise and excellent communication skills will be essential in providing exceptional customer service. Skills and Experience: Minimum 2+ years of experience in a 1st/2nd Line Support/Application Support or similar role. Strong experience in Application Support, Windows, Databases and Remote Access Tools. Proficiency with service desk ticketing tools (Jira). Ability to work autonomously and take initiative. Excellent communication and interpersonal skills. Microsoft qualifications or degree preferred. Please call Edward Laing here at ISR Recruitment to learn more about our client based in Buckinghamshire and how they are leading the way in developing the next-generation of technical solutions through innovation and transformational technology

The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team in a unique split role - 50% working directly with a high-security client, on-site in Plymouth, 50% supporting multiple MSP customers remotely and on-site. This is a fantastic opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or an established MSP Engineer seeking their next challenge at a leading, regional MSP. You'll gain exposure to a diverse range of technologies, clients and security-focused environments; whilst developing your skills in a role that combines technical expertise, problem-solving and client engagement. Skills and Experience: 2+ years' experience in a similar helpdesk or IT environment within a 2nd Line role essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) VMWare/Hyper-V knowledge Working within an ITIL environment., preferably holding a current qualification Technical qualifications such as CompTIA+, Network + would be advantageous Experience of Agile methodologies would an advantage Ability to work under pressure and manage multiple projects Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) Please contact John Noonan here at ISR to learn more about our exciting, industry-leading client based in the Devon area and their ongoing growth plans