Security Operations Manager Location: North Yorkshire Job Type: Full-time This role will be part of a brand-new team dedicated to ensuring that our systems and data are protected from cyber threats and data breaches. You will be responsible for the ongoing management and continual improvement of our Managed Service Provider (MSP) SOC. What you'll be doing: Work with the MSP to implement and integrate security monitoring capabilities and toolsets across critical systems and environments, including new technology services. Maintain runbooks, escalation procedures, and consume available threat intelligence in collaboration with the MSP. Utilise detective controls to develop rules and alerts to drive security monitoring. Identify false positives from alerting and perform incident response, triage, incident analysis, and remediation tasks. Serve as the point of contact for the MSP, ensuring effective communication and reporting of all activities to relevant stakeholders. Liaise with internal IT teams and third parties to ensure comprehensive security coverage. Review MSP security capabilities to ensure appropriate monitoring and security controls across applications, infrastructure, and environments. Continuously identify potential threats or control weaknesses, proactively recommending mitigations. Collaborate across technical and business teams to identify and mitigate threats, and respond to security incidents. Manage Incident Response processes, conduct tabletop exercises, and oversee continual improvement plans. What we need from you: At least 3+ years of experience in a security operations environment, leading a SOC or working closely with an MSP SOC. Experience embedding and supporting critical operational cybersecurity processes and toolsets, including: Security Incident and Event Management Vulnerability and Threat Management Incident Management and Response Data Loss Prevention Ability to prioritize in a fast-moving, high-pressure, constantly changing environment with a strong sense of urgency. Ability to plan, prioritise, and produce effective reporting. Information Technology background, including knowledge of networking, application security, and general IT delivery best practices (eg, ITIL). Demonstrable working knowledge of security domains, auditing standards, and frameworks including ISO 27001, Cyber Essentials, etc. Experience working with cybersecurity partners and vendors to maximise return on investment. Expertise in industry best practices and prevailing technologies, including Azure, O365, Windows OS Security. An industry-recognised professional security certification (CISSP, CEH, GCIA, CISM, etc.). If you're interested in joining an exciting new team, please apply now!
02/04/2025
Full time
Security Operations Manager Location: North Yorkshire Job Type: Full-time This role will be part of a brand-new team dedicated to ensuring that our systems and data are protected from cyber threats and data breaches. You will be responsible for the ongoing management and continual improvement of our Managed Service Provider (MSP) SOC. What you'll be doing: Work with the MSP to implement and integrate security monitoring capabilities and toolsets across critical systems and environments, including new technology services. Maintain runbooks, escalation procedures, and consume available threat intelligence in collaboration with the MSP. Utilise detective controls to develop rules and alerts to drive security monitoring. Identify false positives from alerting and perform incident response, triage, incident analysis, and remediation tasks. Serve as the point of contact for the MSP, ensuring effective communication and reporting of all activities to relevant stakeholders. Liaise with internal IT teams and third parties to ensure comprehensive security coverage. Review MSP security capabilities to ensure appropriate monitoring and security controls across applications, infrastructure, and environments. Continuously identify potential threats or control weaknesses, proactively recommending mitigations. Collaborate across technical and business teams to identify and mitigate threats, and respond to security incidents. Manage Incident Response processes, conduct tabletop exercises, and oversee continual improvement plans. What we need from you: At least 3+ years of experience in a security operations environment, leading a SOC or working closely with an MSP SOC. Experience embedding and supporting critical operational cybersecurity processes and toolsets, including: Security Incident and Event Management Vulnerability and Threat Management Incident Management and Response Data Loss Prevention Ability to prioritize in a fast-moving, high-pressure, constantly changing environment with a strong sense of urgency. Ability to plan, prioritise, and produce effective reporting. Information Technology background, including knowledge of networking, application security, and general IT delivery best practices (eg, ITIL). Demonstrable working knowledge of security domains, auditing standards, and frameworks including ISO 27001, Cyber Essentials, etc. Experience working with cybersecurity partners and vendors to maximise return on investment. Expertise in industry best practices and prevailing technologies, including Azure, O365, Windows OS Security. An industry-recognised professional security certification (CISSP, CEH, GCIA, CISM, etc.). If you're interested in joining an exciting new team, please apply now!
Job Title: Technology Support Manager (macOS) Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Salary: Circa £47,000 - £49,000 per annum Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. . What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. .*Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
01/04/2025
Job Title: Technology Support Manager (macOS) Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Salary: Circa £47,000 - £49,000 per annum Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. . What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. .*Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Health and Safety Manager - Data Centre Client - London Location: London, 5 days per week Type: Permanent Industry: Data Centre/Critical Infrastructure Role: Health and Safety Manager Reporting to: Quality Director About the Opportunity We're currently working with a leading data centre client who is looking to appoint an experienced and proactive Health and Safety Manager to join their team based in Victoria, London. This is a fantastic opportunity to join a well-established, forward-thinking business operating in the mission-critical infrastructure space. Our client has built a reputation for delivering best-in-class data centre services and is now seeking a Health & Safety leader who will take ownership of their H&S framework across their UK and international operations, ensuring compliance and fostering a positive, proactive safety culture throughout the business. The Role In this pivotal position, you will act as the Responsible Person for all matters relating to Health & Safety within the organisation. You will be tasked with providing strategic leadership, ensuring compliance with all relevant legislation, and driving continuous improvement across health, safety, and wellbeing initiatives. Key Responsibilities Include: Overseeing Health & Safety policy development and implementation across the business. Monitoring and reviewing compliance with current and emerging Health & Safety legislation. Managing risk assessments, incident reporting, and investigations. Leading internal audits and ensuring corrective action plans are developed and executed. Liaising with HR to promote workplace wellbeing and health initiatives. Coaching, training, and mentoring employees at all levels to embed a strong safety culture. Managing relationships with regulatory bodies, insurers, and external stakeholders. What We're Looking For Our client is seeking a Health & Safety professional who can lead by example and influence safety behaviours across the business. Ideally, you will bring: Essential A formal qualification in Engineering, Health & Safety, or a Scientific discipline. Strong experience in a senior Health & Safety role within a fast-paced, high-availability environment. Demonstrable experience in leading audits, driving compliance, and fostering cultural change. Comprehensive knowledge of Health & Safety legislation, standards, and risk management. Experience delivering Health & Safety training, coaching, and development. Excellent stakeholder engagement skills and a collaborative approach. Previous experience within data centres, power generation, semiconductor facilities, or similar environments. Desirable NEBOSH Diploma or equivalent qualification. Chartered Health & Safety professional status. Personal Attributes A genuine passion for health, safety, and wellbeing. Strong influencing, communication, and leadership skills. A proactive, continuous improvement mindset. Fluent written and spoken English.
31/03/2025
Full time
Health and Safety Manager - Data Centre Client - London Location: London, 5 days per week Type: Permanent Industry: Data Centre/Critical Infrastructure Role: Health and Safety Manager Reporting to: Quality Director About the Opportunity We're currently working with a leading data centre client who is looking to appoint an experienced and proactive Health and Safety Manager to join their team based in Victoria, London. This is a fantastic opportunity to join a well-established, forward-thinking business operating in the mission-critical infrastructure space. Our client has built a reputation for delivering best-in-class data centre services and is now seeking a Health & Safety leader who will take ownership of their H&S framework across their UK and international operations, ensuring compliance and fostering a positive, proactive safety culture throughout the business. The Role In this pivotal position, you will act as the Responsible Person for all matters relating to Health & Safety within the organisation. You will be tasked with providing strategic leadership, ensuring compliance with all relevant legislation, and driving continuous improvement across health, safety, and wellbeing initiatives. Key Responsibilities Include: Overseeing Health & Safety policy development and implementation across the business. Monitoring and reviewing compliance with current and emerging Health & Safety legislation. Managing risk assessments, incident reporting, and investigations. Leading internal audits and ensuring corrective action plans are developed and executed. Liaising with HR to promote workplace wellbeing and health initiatives. Coaching, training, and mentoring employees at all levels to embed a strong safety culture. Managing relationships with regulatory bodies, insurers, and external stakeholders. What We're Looking For Our client is seeking a Health & Safety professional who can lead by example and influence safety behaviours across the business. Ideally, you will bring: Essential A formal qualification in Engineering, Health & Safety, or a Scientific discipline. Strong experience in a senior Health & Safety role within a fast-paced, high-availability environment. Demonstrable experience in leading audits, driving compliance, and fostering cultural change. Comprehensive knowledge of Health & Safety legislation, standards, and risk management. Experience delivering Health & Safety training, coaching, and development. Excellent stakeholder engagement skills and a collaborative approach. Previous experience within data centres, power generation, semiconductor facilities, or similar environments. Desirable NEBOSH Diploma or equivalent qualification. Chartered Health & Safety professional status. Personal Attributes A genuine passion for health, safety, and wellbeing. Strong influencing, communication, and leadership skills. A proactive, continuous improvement mindset. Fluent written and spoken English.
Your new company Our client is the UK's leading facilities management and professional services company, serving clients that include household names in banking, critical government sites, hospitals, and schools. Your new role You will schedule maintenance and repairs, respond to breakdowns, and diagnose faults. You will monitor equipment, conduct risk assessments, and maintain cleanliness. Ensure compliance with COSHH regulations, review procedures, and complete logs. Assist in creating SOPs and EOPs, and be available for overtime or shift work. Maintain company standards, communicate with various contacts, comply with policies, and report incidents to your line manager. What you'll need to succeed You should have a C&G Level 3 or equivalent in a relevant subject such as Mechanical, Electrical, Air Conditioning, and Refrigeration. Additionally, qualifications like ONC/HNC in building services engineering, mechanical or electrical engineering, or NVQ Level 3 are necessary. A recognised EITB apprenticeship in Maintenance and Operations Engineering (MOET) or similar is also acceptable. You will have experience in engineering and maintenance services within the building services industry. Being fully conversant with electrical and mechanical maintenance activities and having competency in basic IT and computer skills are essential. What you'll get in return Our benefits package includes a virtual GP for you and your household, financial wellbeing assistance through Salary Finance, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holidays, critical illness insurance, dental treatment, and technology products. We offer high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and a Matching Share Plan. We recognise hard work through our Stars program with cash prizes. Career progression is a priority, supported by diverse training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/03/2025
Full time
Your new company Our client is the UK's leading facilities management and professional services company, serving clients that include household names in banking, critical government sites, hospitals, and schools. Your new role You will schedule maintenance and repairs, respond to breakdowns, and diagnose faults. You will monitor equipment, conduct risk assessments, and maintain cleanliness. Ensure compliance with COSHH regulations, review procedures, and complete logs. Assist in creating SOPs and EOPs, and be available for overtime or shift work. Maintain company standards, communicate with various contacts, comply with policies, and report incidents to your line manager. What you'll need to succeed You should have a C&G Level 3 or equivalent in a relevant subject such as Mechanical, Electrical, Air Conditioning, and Refrigeration. Additionally, qualifications like ONC/HNC in building services engineering, mechanical or electrical engineering, or NVQ Level 3 are necessary. A recognised EITB apprenticeship in Maintenance and Operations Engineering (MOET) or similar is also acceptable. You will have experience in engineering and maintenance services within the building services industry. Being fully conversant with electrical and mechanical maintenance activities and having competency in basic IT and computer skills are essential. What you'll get in return Our benefits package includes a virtual GP for you and your household, financial wellbeing assistance through Salary Finance, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holidays, critical illness insurance, dental treatment, and technology products. We offer high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and a Matching Share Plan. We recognise hard work through our Stars program with cash prizes. Career progression is a priority, supported by diverse training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company Our client is the UK's leading facilities management and professional services company, serving clients that include household names in banking, critical government sites, hospitals, and schools. Your new role You will lead a team to schedule and perform maintenance and repairs of building services assets, responding to breakdowns and diagnosing faults. You will ensure service continuity by monitoring plant and equipment, procuring spare parts, and conducting risk assessments. You will maintain cleanliness, organisation, and compliance with COSHH regulations. You will manage critical spares, review maintenance procedures, and complete logs and records. You will assist in creating SOPs and EOPs, and be available for overtime and shift work. You will maintain company standards, communicate regularly with various contacts, comply with policies, and report incidents and procedural lapses to the line manager. What you'll need to succeed You need an ILM or recognised leadership course, and a C&G Level 3 or equivalent in Mechanical, Electrical, Air Conditioning, or Refrigeration. An ONC/HNC in building services engineering or an NVQ Level 3 is required. A recognised EITB apprenticeship in Maintenance and Operations Engineering (MOET) or similar is necessary. You should have 2+ years of experience in engineering and maintenance services within the building services industry, and be fully conversant with electrical and mechanical maintenance activities. Basic IT skills, a full driving licence (if applicable), and the ability to work under pressure and during unsociable hours are essential. Good communication, problem-solving, efficiency, organisation, and teamwork skills are also required. What you'll get in return Our benefits package includes a virtual GP for you and your household, financial wellbeing assistance through Salary Finance, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holidays, critical illness insurance, dental treatment, and technology products. We offer high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and a Matching Share Plan. We recognise hard work through our Stars program with cash prizes. Career progression is a priority, supported by diverse training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/03/2025
Full time
Your new company Our client is the UK's leading facilities management and professional services company, serving clients that include household names in banking, critical government sites, hospitals, and schools. Your new role You will lead a team to schedule and perform maintenance and repairs of building services assets, responding to breakdowns and diagnosing faults. You will ensure service continuity by monitoring plant and equipment, procuring spare parts, and conducting risk assessments. You will maintain cleanliness, organisation, and compliance with COSHH regulations. You will manage critical spares, review maintenance procedures, and complete logs and records. You will assist in creating SOPs and EOPs, and be available for overtime and shift work. You will maintain company standards, communicate regularly with various contacts, comply with policies, and report incidents and procedural lapses to the line manager. What you'll need to succeed You need an ILM or recognised leadership course, and a C&G Level 3 or equivalent in Mechanical, Electrical, Air Conditioning, or Refrigeration. An ONC/HNC in building services engineering or an NVQ Level 3 is required. A recognised EITB apprenticeship in Maintenance and Operations Engineering (MOET) or similar is necessary. You should have 2+ years of experience in engineering and maintenance services within the building services industry, and be fully conversant with electrical and mechanical maintenance activities. Basic IT skills, a full driving licence (if applicable), and the ability to work under pressure and during unsociable hours are essential. Good communication, problem-solving, efficiency, organisation, and teamwork skills are also required. What you'll get in return Our benefits package includes a virtual GP for you and your household, financial wellbeing assistance through Salary Finance, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holidays, critical illness insurance, dental treatment, and technology products. We offer high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and a Matching Share Plan. We recognise hard work through our Stars program with cash prizes. Career progression is a priority, supported by diverse training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
