Software Engineer, Python (Cloud) Job Type: Full-Time, Hybrid Location: Cambridge Salary: £100,000 - £130,000 We are looking for an accomplished Software Engineer to join our clients Cambridge-based software team. In this role, you will be instrumental in developing and delivering the cloud infrastructure and application services for their cutting-edge computing platform. This is a unique opportunity to work closely with world-leading researchers and contribute to the advancement of computing technology. Day to day of the role: Develop and maintain cloud infrastructure and application services for the quantum computing platform. Collaborate with research and software teams to enhance platform usability and reliability. Engage in software engineering using Python, Rust, or Modern C++ and deploy software to cloud-based platforms like AWS or Azure. Lead engineering discussions and make technical decisions within the team. Translate user needs from concept to implementation, simplifying the use of quantum computing resources. Required Skills & Qualifications: 5+ years of professional software engineering experience. Proficiency in Python and experience with Postgresql or similar database technologies. Familiarity with Terraform or other "Infrastructure as Code" tools. Experience deploying software to managed cloud platforms such as AWS, Azure, etc. A 2:1 degree or higher in Computer Science, Mathematics, Science, or Engineering. Desirable: Experience with Kubernetes, knowledge of distributed system architectures, and experience developing in Typescript. Benefits: Work alongside a highly talented team. Highly competitive salary package with equity. 28 days of paid holiday, in addition to public holidays. Workplace pension. Positive approach to flexible working. Enhanced parental and adoption benefits. To apply for this Software Engineer position, please submit your CV NOW.
05/07/2024
Full time
Software Engineer, Python (Cloud) Job Type: Full-Time, Hybrid Location: Cambridge Salary: £100,000 - £130,000 We are looking for an accomplished Software Engineer to join our clients Cambridge-based software team. In this role, you will be instrumental in developing and delivering the cloud infrastructure and application services for their cutting-edge computing platform. This is a unique opportunity to work closely with world-leading researchers and contribute to the advancement of computing technology. Day to day of the role: Develop and maintain cloud infrastructure and application services for the quantum computing platform. Collaborate with research and software teams to enhance platform usability and reliability. Engage in software engineering using Python, Rust, or Modern C++ and deploy software to cloud-based platforms like AWS or Azure. Lead engineering discussions and make technical decisions within the team. Translate user needs from concept to implementation, simplifying the use of quantum computing resources. Required Skills & Qualifications: 5+ years of professional software engineering experience. Proficiency in Python and experience with Postgresql or similar database technologies. Familiarity with Terraform or other "Infrastructure as Code" tools. Experience deploying software to managed cloud platforms such as AWS, Azure, etc. A 2:1 degree or higher in Computer Science, Mathematics, Science, or Engineering. Desirable: Experience with Kubernetes, knowledge of distributed system architectures, and experience developing in Typescript. Benefits: Work alongside a highly talented team. Highly competitive salary package with equity. 28 days of paid holiday, in addition to public holidays. Workplace pension. Positive approach to flexible working. Enhanced parental and adoption benefits. To apply for this Software Engineer position, please submit your CV NOW.
Role Title: ServiceNow Architect Duration: 4-5 Months Location: London OR Sheffield/Hybrid (3 days on site) Rate: £565/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary The job holder is primarily responsible for ServiceNow Product for Cybersecurity. The primary responsibility includes managing the Service Now Product Modules in the areas of ITSM, ITBM, Performance Analytics, CMDB, Business Portfolio, Knowledge Management, Continuous Improvement, Resource/Service Cost Management & Financial Services and various workflows that the application is comprised of. The role is expected to design and implement the product strategy for cybersecurity and roadmap, provide necessary technical support to team to ensure deliverables confirming to architecture & quality standards. Acts as cybersecurity technical point of contact for Service Now implementations and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members. Design and manage the product strategy, building stakeholder buy-in around the plans, commitments and changes. Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders Work with Product Owners, Service Owners on platform benefits, capabilities and high-level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship. Defines systems development projects which support the organisation's objectives and plans. Design components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs. Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods, and procedures (including secure software development). Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements. Models, simulates, or prototypes the behaviour of proposed systems components to enable approval by stakeholders. Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services. Provides reports on progress, anomalies, risks and issues associated with the overall product/modules & workflows. Reports on system quality and provides specialist advice to support others Use systemic thinking and creativity in devising solution options, evaluate relative costs, benefits, and obstacles of potential solutions Manages user experience evaluation of systems, products, or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organisational and user needs. Provide planning, direction and support for new releases and deployments, leading the development/transformation pipeline. Conduct risk assessment and develop mitigation plans for Servicenow services and projects Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities. Key Skills/requirements Mandatory Skills 10+ years of experience in Product/application development with at least 5 years of experience working on ServiceNow application. Demonstrated experience designing and implementing product strategy Demonstrated experience designing and developing process based solutions Demonstrated experience building user case processes and workflows Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action/policy, deployment, Integration, SOAP Service,implementation in ServiceNow Must have good exposure to Agile Scrum practices and methodology Strong Core Java development experience Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills Proven analytical and problem-solving skills ITIL Application & Infrastructure Architecture (design & development) understanding Optional Skills : Java Scripting Java/J2EE Skills HTML Angular API development Relevant Experience : At least 5 years of experience in ServiceNow applications All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
05/07/2024
Project-based
Role Title: ServiceNow Architect Duration: 4-5 Months Location: London OR Sheffield/Hybrid (3 days on site) Rate: £565/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary The job holder is primarily responsible for ServiceNow Product for Cybersecurity. The primary responsibility includes managing the Service Now Product Modules in the areas of ITSM, ITBM, Performance Analytics, CMDB, Business Portfolio, Knowledge Management, Continuous Improvement, Resource/Service Cost Management & Financial Services and various workflows that the application is comprised of. The role is expected to design and implement the product strategy for cybersecurity and roadmap, provide necessary technical support to team to ensure deliverables confirming to architecture & quality standards. Acts as cybersecurity technical point of contact for Service Now implementations and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members. Design and manage the product strategy, building stakeholder buy-in around the plans, commitments and changes. Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders Work with Product Owners, Service Owners on platform benefits, capabilities and high-level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship. Defines systems development projects which support the organisation's objectives and plans. Design components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs. Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods, and procedures (including secure software development). Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements. Models, simulates, or prototypes the behaviour of proposed systems components to enable approval by stakeholders. Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services. Provides reports on progress, anomalies, risks and issues associated with the overall product/modules & workflows. Reports on system quality and provides specialist advice to support others Use systemic thinking and creativity in devising solution options, evaluate relative costs, benefits, and obstacles of potential solutions Manages user experience evaluation of systems, products, or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organisational and user needs. Provide planning, direction and support for new releases and deployments, leading the development/transformation pipeline. Conduct risk assessment and develop mitigation plans for Servicenow services and projects Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities. Key Skills/requirements Mandatory Skills 10+ years of experience in Product/application development with at least 5 years of experience working on ServiceNow application. Demonstrated experience designing and implementing product strategy Demonstrated experience designing and developing process based solutions Demonstrated experience building user case processes and workflows Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action/policy, deployment, Integration, SOAP Service,implementation in ServiceNow Must have good exposure to Agile Scrum practices and methodology Strong Core Java development experience Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills Proven analytical and problem-solving skills ITIL Application & Infrastructure Architecture (design & development) understanding Optional Skills : Java Scripting Java/J2EE Skills HTML Angular API development Relevant Experience : At least 5 years of experience in ServiceNow applications All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Senior Data Modeller, Data Architect/Analytics Lead for leading software company. Help shape the evolution of data infrastructure and analytics as they build and develop next generation of self-service data tools for customers and transition to new Cloud platform. You will work with and mentor a small team of data analysts Strong experience in Datamodelling, data warehousing, data processing (Map Reduce) Expert in SQL and at least one analytical programming language (R programming, Python or Julia) Proficient in at least one BI tool (Power BI, Tableau, Qlik Sense). Key responsibilities Manage a small team of skilled analysts. Be a key decision maker in the development of cloud based data warehouse. Lead in the development of new data structures. Lead in the creation of new analytical insights, vision for data Key stakeholder management of internal and external consumers. Provide coaching and mentorship to junior members of the team. Provide best practice techniques for analytics (code review, optimisation, critical thinking, data validation, version control) Continuously look to improve and expand data capabilities. Experience Experience in a Senior Data Analyst or Data Science, Data Modeller or Analytics Consulting role Strong Datamodelling, data processing (Map Reduce) and transformation techniques Expert in SQL Analytical programming language (Python, R programming or Julia) Advocate of IAC principles and best practice coding (GIT, SVN) Ability to optimise workflows and analysis for map reduce processing BI software (eg Power BI, Tableau, Qlik Sense or similar) Presenting complex problems in ways suitable to target audience Leading or managing a small analysis team Agile methods South West based, Devon - 2 days week on site This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.
05/07/2024
Full time
Senior Data Modeller, Data Architect/Analytics Lead for leading software company. Help shape the evolution of data infrastructure and analytics as they build and develop next generation of self-service data tools for customers and transition to new Cloud platform. You will work with and mentor a small team of data analysts Strong experience in Datamodelling, data warehousing, data processing (Map Reduce) Expert in SQL and at least one analytical programming language (R programming, Python or Julia) Proficient in at least one BI tool (Power BI, Tableau, Qlik Sense). Key responsibilities Manage a small team of skilled analysts. Be a key decision maker in the development of cloud based data warehouse. Lead in the development of new data structures. Lead in the creation of new analytical insights, vision for data Key stakeholder management of internal and external consumers. Provide coaching and mentorship to junior members of the team. Provide best practice techniques for analytics (code review, optimisation, critical thinking, data validation, version control) Continuously look to improve and expand data capabilities. Experience Experience in a Senior Data Analyst or Data Science, Data Modeller or Analytics Consulting role Strong Datamodelling, data processing (Map Reduce) and transformation techniques Expert in SQL Analytical programming language (Python, R programming or Julia) Advocate of IAC principles and best practice coding (GIT, SVN) Ability to optimise workflows and analysis for map reduce processing BI software (eg Power BI, Tableau, Qlik Sense or similar) Presenting complex problems in ways suitable to target audience Leading or managing a small analysis team Agile methods South West based, Devon - 2 days week on site This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.
Prestigious opportunity with a UK Market leader for a Cloud Engineer - Azure/O365! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
05/07/2024
Full time
Prestigious opportunity with a UK Market leader for a Cloud Engineer - Azure/O365! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
CLOUD PLATFORM OPERATIONS ENGINEER - RHEL, KUBERNETES, AUTOMATION, IAC, AWS, OPENSHIFT - SRE, £70-80k + BRISTOL - 3 DAYS A WEEK The Client: Well recognised £1bn "Tech for Good" UK organisation with a reputation for excellence & innovation; Currently undergoing a significant Agile digital transformation programme innovating their core end to end systems: Across Product, Cloud Platforms, Software Engineering, Mobile, Data. This involves the implementation of new business systems/platforms throughout the organisation as well as new ways of working on the Product side. The role Your role will be varied challenging and involve be responsible for: Continuous Improvement: Support, maintain and improve highly scalable and reliable cloud platform infrastructure services. SRE - Site Reliability Engineer: You will be responsible for the day-to-day operations of the Cloud Platform and be accountable for its availability. To be considered Strong command line experience with RHEL (minimum of 4 years), Cloud Operations & SRE Proficient at Scripting with one or more of the following: Java, Perl, Python, or Scripting in Shell and Perl Automating delivery of Infrastructure as Code eg Terraform Working with software development methodologies; agile, test automation and CI/CD in public/private/hybrid cloud environment Automating configuration management (eg Ansible, Chef, Puppet, Salt) Experience with container technologies using Docker and Kubernetes, Openshift 3 to 5 years' experience working with a major Cloud Infrastructure vendor eg AWS, Azure. In return you will get the opportunity to join and contribute to an exciting, innovating, forward thinking organisation that rewards achievers. Shortlisting today Salary : £70-80k + Bonus + 15% Pension + Excellent Benefits Location : Bristol/Hybrid (3 days in Bristol office per week)
05/07/2024
Full time
CLOUD PLATFORM OPERATIONS ENGINEER - RHEL, KUBERNETES, AUTOMATION, IAC, AWS, OPENSHIFT - SRE, £70-80k + BRISTOL - 3 DAYS A WEEK The Client: Well recognised £1bn "Tech for Good" UK organisation with a reputation for excellence & innovation; Currently undergoing a significant Agile digital transformation programme innovating their core end to end systems: Across Product, Cloud Platforms, Software Engineering, Mobile, Data. This involves the implementation of new business systems/platforms throughout the organisation as well as new ways of working on the Product side. The role Your role will be varied challenging and involve be responsible for: Continuous Improvement: Support, maintain and improve highly scalable and reliable cloud platform infrastructure services. SRE - Site Reliability Engineer: You will be responsible for the day-to-day operations of the Cloud Platform and be accountable for its availability. To be considered Strong command line experience with RHEL (minimum of 4 years), Cloud Operations & SRE Proficient at Scripting with one or more of the following: Java, Perl, Python, or Scripting in Shell and Perl Automating delivery of Infrastructure as Code eg Terraform Working with software development methodologies; agile, test automation and CI/CD in public/private/hybrid cloud environment Automating configuration management (eg Ansible, Chef, Puppet, Salt) Experience with container technologies using Docker and Kubernetes, Openshift 3 to 5 years' experience working with a major Cloud Infrastructure vendor eg AWS, Azure. In return you will get the opportunity to join and contribute to an exciting, innovating, forward thinking organisation that rewards achievers. Shortlisting today Salary : £70-80k + Bonus + 15% Pension + Excellent Benefits Location : Bristol/Hybrid (3 days in Bristol office per week)
Key Responsibilities Lead a team of Platform Engineers to design, build test and maintain the cloud application infrastructure and CI/CD pipelines that underpin all internal and external Digital services. Ensure security, stability and capacity is Embedded in the development and deployment of services. Champion a Platform Engineering culture by creating and building close collaboration and working practices between the product, engineering and operational business services teams supported by the appropriate use of automation tools. Manage and develop the Platform Engineering capability by providing technical leadership for the in-house team and external suppliers. Contribute to business case development, articulating benefits and return on investment. Ensure solutions delivered to time, cost and quality requirements. Design solutions and services with security controls Embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services. Lead the teams in support, design and implementation of infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, database, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS and SaaS. Required Skills/Experience Demonstrable experience managing highly skilled Platform Engineers, DevOps Engineers or Software Engineers including mentoring and driving best practice. Strong technical background, either from a software engineering or infrastructure engineering background, with strong experience in Platform Engineering tooling and techniques. Experienced driving efficiencies, through automation and process design and implementation in particular in the automation of application deployment methodologies. Experience of building and optimising deployment pipelines and deployment strategies on popular CI/CD tools such as Jenkins. Experience designing, securing, scaling and administering cloud platforms such as Microsoft Azure. Experience managing complex, multi-server services in a high availability production environment. Solid understanding of containerisation, ideally having implemented Docker containers into production environments. Experience of Agile tools and processes eg Azure DevOps etc. Knowledge and understanding of latest trends in DevOps/Platform Engineering methodologies, processes, and tools as well as emerging solutions and ability to apply them when appropriate. If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
05/07/2024
Full time
Key Responsibilities Lead a team of Platform Engineers to design, build test and maintain the cloud application infrastructure and CI/CD pipelines that underpin all internal and external Digital services. Ensure security, stability and capacity is Embedded in the development and deployment of services. Champion a Platform Engineering culture by creating and building close collaboration and working practices between the product, engineering and operational business services teams supported by the appropriate use of automation tools. Manage and develop the Platform Engineering capability by providing technical leadership for the in-house team and external suppliers. Contribute to business case development, articulating benefits and return on investment. Ensure solutions delivered to time, cost and quality requirements. Design solutions and services with security controls Embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services. Lead the teams in support, design and implementation of infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, database, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS and SaaS. Required Skills/Experience Demonstrable experience managing highly skilled Platform Engineers, DevOps Engineers or Software Engineers including mentoring and driving best practice. Strong technical background, either from a software engineering or infrastructure engineering background, with strong experience in Platform Engineering tooling and techniques. Experienced driving efficiencies, through automation and process design and implementation in particular in the automation of application deployment methodologies. Experience of building and optimising deployment pipelines and deployment strategies on popular CI/CD tools such as Jenkins. Experience designing, securing, scaling and administering cloud platforms such as Microsoft Azure. Experience managing complex, multi-server services in a high availability production environment. Solid understanding of containerisation, ideally having implemented Docker containers into production environments. Experience of Agile tools and processes eg Azure DevOps etc. Knowledge and understanding of latest trends in DevOps/Platform Engineering methodologies, processes, and tools as well as emerging solutions and ability to apply them when appropriate. If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Key Responsibilities Provide technical expertise across software development, cloud infrastructure, and test automation activity spanning transformation programmes, continual improvement and run operations, aligning with industry best practice. Plan, lead and manage engineering activity, coaching where required and guide initiatives through appropriate governance processes. Required to provide extensive knowledge of security, standards, programming, testing, proto-typing, service support, systems design, systems integration, and a user focus. Design and maintain processes that relate to software engineering and cloud services that adopt automation, continuous integration, continuous testing, and continuous deployment. Design, build, test and maintain cloud-based services, working collaboratively with Software Engineering, Platform Engineering and QA Engineering, along with partners to deploy and operate the organisation's cloud-based services. Scrutinise and lead project deliveries and make recommendations and design changes to ensure solutions meet the organisation's requirements for functionality, and non-functional requirements such as availability, scalability, interoperability, security, monitoring, performance, and control. Lead and contribute on engineering standards and methodologies and to ensure systems and changes are well-designed and led through appropriate internal and external governance channels for agreement and approvals. Mentor and guide Engineering team members to ensure they follow agreed specifications of design, code and test frameworks as well as ensuring the appropriate standards and tools are used. Required Skills/Experience Proven experience in a Senior/Principle Developer role Strong experience in Azure Cloud: Comprehensive understanding of services and features available across SaaS, PaaS and IaaS services and experience of implementation of best practice and run operations of each. Infrastructure as Code (IaC): Skills & experience defining and managing infrastructure programmatically utilising tools such as Terraform Continuous Integration/Continuous Deployment (CI/CD): Expertise in designing, implementing, and managing CI/CD Experience of Landing Zones If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
05/07/2024
Full time
Key Responsibilities Provide technical expertise across software development, cloud infrastructure, and test automation activity spanning transformation programmes, continual improvement and run operations, aligning with industry best practice. Plan, lead and manage engineering activity, coaching where required and guide initiatives through appropriate governance processes. Required to provide extensive knowledge of security, standards, programming, testing, proto-typing, service support, systems design, systems integration, and a user focus. Design and maintain processes that relate to software engineering and cloud services that adopt automation, continuous integration, continuous testing, and continuous deployment. Design, build, test and maintain cloud-based services, working collaboratively with Software Engineering, Platform Engineering and QA Engineering, along with partners to deploy and operate the organisation's cloud-based services. Scrutinise and lead project deliveries and make recommendations and design changes to ensure solutions meet the organisation's requirements for functionality, and non-functional requirements such as availability, scalability, interoperability, security, monitoring, performance, and control. Lead and contribute on engineering standards and methodologies and to ensure systems and changes are well-designed and led through appropriate internal and external governance channels for agreement and approvals. Mentor and guide Engineering team members to ensure they follow agreed specifications of design, code and test frameworks as well as ensuring the appropriate standards and tools are used. Required Skills/Experience Proven experience in a Senior/Principle Developer role Strong experience in Azure Cloud: Comprehensive understanding of services and features available across SaaS, PaaS and IaaS services and experience of implementation of best practice and run operations of each. Infrastructure as Code (IaC): Skills & experience defining and managing infrastructure programmatically utilising tools such as Terraform Continuous Integration/Continuous Deployment (CI/CD): Expertise in designing, implementing, and managing CI/CD Experience of Landing Zones If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Technical Lead Solutions Architecture. Candidate will provide leadership and oversight associated with the Solutions Architecture for Business Applications! You will lead a number of highly visible initiatives to support Multifamily Business and Engineering teams! You will help your team through transformation into Agile Architecture and will align with the Modern Delivery methodology. Responsibilities: Collaborate with Business Architects, Chief Product Owner, Product Owner, Agile Coach to ensure Solution and Technical Architecture creation for a given requirement/feature/initiative Collaborate with Enterprise Architecture and Risk & Security groups to ensure new and existing solutions are aligned with enterprise standards Partner with business and IT customers to drive product research, RFP/vendor interview from technical perspective and POCs activities for COTS solution in a buy decision and is responsible for communicating business cases for TAWG/ARB approvals Work with development leads on design brainstorming and design review to ensure alignment with architecture, patterns and standards Work with ART members to resolve implementation issues from business or technical requirements, design, code, testing, to technology/platform Qualifications: Undergraduate degree or equivalent experience required; Advanced degree preferred 10+ years of experience in Solutions Architecture and Business Application development Extensive experience in Solution Architecture patterns such as micro-front ends, microservices, 12 factor applications etc. Prior Software development background 5+ years of relevant task management experience Hands-on and architectural experience with modern Cloud Native architectures is required, as well as, demonstrable record of leading architects through organizational transformations 3+ years of relevant large-scale enterprise transformation experience as relates to architecture preferred Prior experience in the primary or secondary mortgage industry is desirable Deep knowledge of various enterprise level Platforms widely used in the industry preferred Keys To Success in the Role: Highly motivated and energetic self-starter with solid organizational and time management skills; demonstrable experience operating at high standards of quality and accuracy within a fast paced changing environment Superb communication, leadership and relationship management skills, that enable partnering with and influencing key team members in an open, collaborative environment at all levels in an organization Technical and Architectural leadership with knowledge of both Legacy and modern cloud based distributed systems Excellent verbal and written communication skills and ability to succinctly present sophisticated subject matter, specifically translating technology problems/solutions to business team members
04/07/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Technical Lead Solutions Architecture. Candidate will provide leadership and oversight associated with the Solutions Architecture for Business Applications! You will lead a number of highly visible initiatives to support Multifamily Business and Engineering teams! You will help your team through transformation into Agile Architecture and will align with the Modern Delivery methodology. Responsibilities: Collaborate with Business Architects, Chief Product Owner, Product Owner, Agile Coach to ensure Solution and Technical Architecture creation for a given requirement/feature/initiative Collaborate with Enterprise Architecture and Risk & Security groups to ensure new and existing solutions are aligned with enterprise standards Partner with business and IT customers to drive product research, RFP/vendor interview from technical perspective and POCs activities for COTS solution in a buy decision and is responsible for communicating business cases for TAWG/ARB approvals Work with development leads on design brainstorming and design review to ensure alignment with architecture, patterns and standards Work with ART members to resolve implementation issues from business or technical requirements, design, code, testing, to technology/platform Qualifications: Undergraduate degree or equivalent experience required; Advanced degree preferred 10+ years of experience in Solutions Architecture and Business Application development Extensive experience in Solution Architecture patterns such as micro-front ends, microservices, 12 factor applications etc. Prior Software development background 5+ years of relevant task management experience Hands-on and architectural experience with modern Cloud Native architectures is required, as well as, demonstrable record of leading architects through organizational transformations 3+ years of relevant large-scale enterprise transformation experience as relates to architecture preferred Prior experience in the primary or secondary mortgage industry is desirable Deep knowledge of various enterprise level Platforms widely used in the industry preferred Keys To Success in the Role: Highly motivated and energetic self-starter with solid organizational and time management skills; demonstrable experience operating at high standards of quality and accuracy within a fast paced changing environment Superb communication, leadership and relationship management skills, that enable partnering with and influencing key team members in an open, collaborative environment at all levels in an organization Technical and Architectural leadership with knowledge of both Legacy and modern cloud based distributed systems Excellent verbal and written communication skills and ability to succinctly present sophisticated subject matter, specifically translating technology problems/solutions to business team members
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
04/07/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
NO SPONSORSHIP Oracle Applications DBA Tech Lead/Manage Extremely hands on position, managing one person They have to have some sort of prior supervisory or hands on management experience SALARY: $175K PLUS 10% BONUS LOCATION: CHELMSFORD, MA (5 DAYS ONSITE) Looking for a candidate with strong communication skills. This is all about oracle EBS 11i/r12. You will need 10+ years E-business suite cloud platform, oracle ERP applications suite. Job Summary Immediate need for a Senior Manager Oracle Applications DBA to join our team in Chelmsford, MA. This is an exciting Full time opportunity to work in a fast-paced team environment. The selected candidate will ensure production uptime service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Required/Preferred Education and Experience Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Knowledge, Skills and Abilities Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
04/07/2024
Full time
NO SPONSORSHIP Oracle Applications DBA Tech Lead/Manage Extremely hands on position, managing one person They have to have some sort of prior supervisory or hands on management experience SALARY: $175K PLUS 10% BONUS LOCATION: CHELMSFORD, MA (5 DAYS ONSITE) Looking for a candidate with strong communication skills. This is all about oracle EBS 11i/r12. You will need 10+ years E-business suite cloud platform, oracle ERP applications suite. Job Summary Immediate need for a Senior Manager Oracle Applications DBA to join our team in Chelmsford, MA. This is an exciting Full time opportunity to work in a fast-paced team environment. The selected candidate will ensure production uptime service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Required/Preferred Education and Experience Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Knowledge, Skills and Abilities Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
04/07/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
Job Title: Genesys SME Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London £480 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: * Solution Design and Architecture: * Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. * Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. * Implementation and Configuration: * Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. * Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. * Technical Consultation and Support: * Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. * Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. * Performance Optimization and Tuning: * Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. * Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. * Training and Knowledge Transfer: * Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. * Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. * Vendor Management and Relationship Building: * Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. * Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. * Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. * Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). * Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. * Effective communication, collaboration, and stakeholder management skills. * Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
04/07/2024
Project-based
Job Title: Genesys SME Duration: 6 months Location: Hybrid - 2-3 days a week onsite in Holborn, London £480 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: * Solution Design and Architecture: * Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. * Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. * Implementation and Configuration: * Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. * Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. * Technical Consultation and Support: * Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. * Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. * Performance Optimization and Tuning: * Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. * Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. * Training and Knowledge Transfer: * Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. * Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. * Vendor Management and Relationship Building: * Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. * Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 5+ years of experience in contact center technology implementation, with a focus on Genesys solutions. * Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. * Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). * Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. * Effective communication, collaboration, and stakeholder management skills. * Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Genesys SME CX Cloud Duration: 6 months Location: London We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Genesys SME for one of their Clients based in London/Hybrid IR35: This role is Inside of IR35 Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
04/07/2024
Project-based
Genesys SME CX Cloud Duration: 6 months Location: London We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Genesys SME for one of their Clients based in London/Hybrid IR35: This role is Inside of IR35 Job Description: Looking for 5-10+ years experience - main skills they are after are Genesys CX cloud and Digital implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Role Title: zSeries SME - SAMS Duration: 4-5 Months Location: London/Hybrid (2 days on site) Rate: £475/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Key Skills/requirements To analyse the SAMS code base and produce a report of all screens, data inputs and outputs and transformations. To provide advice and guidance on the best method to demise the SAMS components (what order etc.) SAMS is hosted in a z-series Mainframe and the application is written in Focus. A lot of functional analysis is in place so much of this work is validation with a proportion of discovery. Client has 2 SAMS IT SMEs who will be able to support this work. The output of the exercise will be to add to a full systems analysis of SAMS in order to make demises decisions to execute in 2025. All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
04/07/2024
Project-based
Role Title: zSeries SME - SAMS Duration: 4-5 Months Location: London/Hybrid (2 days on site) Rate: £475/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Key Skills/requirements To analyse the SAMS code base and produce a report of all screens, data inputs and outputs and transformations. To provide advice and guidance on the best method to demise the SAMS components (what order etc.) SAMS is hosted in a z-series Mainframe and the application is written in Focus. A lot of functional analysis is in place so much of this work is validation with a proportion of discovery. Client has 2 SAMS IT SMEs who will be able to support this work. The output of the exercise will be to add to a full systems analysis of SAMS in order to make demises decisions to execute in 2025. All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
SSPM Consultant Inside IR35 Hybrid, 2/3 days on site per week in Knutsford 6 months, scope to extend As an experienced SSPM Consultant, you will assist in the strategic design, implementation, and ongoing optimisation of Security Monitoring Project initiatives. Primary Responsibilities Apply security skills to design, build and protect enterprise systems, applications, data, assets and people. Provide services to safeguard information, infrastructures, applications and business against Cyber Threats Develop telemetry solution to give full observability of malicious traffic. Investigate strategic XDR solution. Secure 3rd Party SaaS configuration - Uplift security posture management controls to reflect greater business dependency and increased targeting of third and fourth-party providers to FIS Work with global teams to provide consistent processes and solutions. Competency to lead technical and strategic conversations with respect to SSPM/CSPM and can advise partners on complex technical designs and deployments. Technical Skills & Competencies 3 - 4+ years of Industry experience Strong Experience on public cloud Azure and AWS Cloud Platforms Experience in translating HLD, LLD into infra build requirements. Experience designing and building high-performance, secure, scalable, observable, supportable, and maintainable Back End services. SSPM or CSPM knowledge, policies and configurations. API Knowledge - integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding of industry security framework and benchmarks such as NIST and CIS Previous experience with SIEM tools and integration Security Engineering experience Excellent analytical and troubleshooting skills across complex systems. Able to articulate complicated processes to non-technical stakeholders. Experience creating designs for implementation of commercial off the shelf products Experience of dealing with incident, problem, and change management processes. Desirable: Bachelor's degree in Information Technology, Computer Science or a related discipline. Previous experience in the financial sector Good awareness of Enterprise Security and Cyber Security as problem domains Demonstrates excellent judgment for balancing between rapid development, long-term code maintainability and supportability. Believes in the power of and the need for writing automated tests as part of development.
04/07/2024
Project-based
SSPM Consultant Inside IR35 Hybrid, 2/3 days on site per week in Knutsford 6 months, scope to extend As an experienced SSPM Consultant, you will assist in the strategic design, implementation, and ongoing optimisation of Security Monitoring Project initiatives. Primary Responsibilities Apply security skills to design, build and protect enterprise systems, applications, data, assets and people. Provide services to safeguard information, infrastructures, applications and business against Cyber Threats Develop telemetry solution to give full observability of malicious traffic. Investigate strategic XDR solution. Secure 3rd Party SaaS configuration - Uplift security posture management controls to reflect greater business dependency and increased targeting of third and fourth-party providers to FIS Work with global teams to provide consistent processes and solutions. Competency to lead technical and strategic conversations with respect to SSPM/CSPM and can advise partners on complex technical designs and deployments. Technical Skills & Competencies 3 - 4+ years of Industry experience Strong Experience on public cloud Azure and AWS Cloud Platforms Experience in translating HLD, LLD into infra build requirements. Experience designing and building high-performance, secure, scalable, observable, supportable, and maintainable Back End services. SSPM or CSPM knowledge, policies and configurations. API Knowledge - integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding of industry security framework and benchmarks such as NIST and CIS Previous experience with SIEM tools and integration Security Engineering experience Excellent analytical and troubleshooting skills across complex systems. Able to articulate complicated processes to non-technical stakeholders. Experience creating designs for implementation of commercial off the shelf products Experience of dealing with incident, problem, and change management processes. Desirable: Bachelor's degree in Information Technology, Computer Science or a related discipline. Previous experience in the financial sector Good awareness of Enterprise Security and Cyber Security as problem domains Demonstrates excellent judgment for balancing between rapid development, long-term code maintainability and supportability. Believes in the power of and the need for writing automated tests as part of development.
SSPM Consultant Inside IR35 Hybrid, 2/3 days on site per week in Knutsford 6 months, scope to extend As an experienced SSPM Consultant, you will assist in the strategic design, implementation, and ongoing optimisation of Security Monitoring Project initiatives. Primary Responsibilities Apply security skills to design, build and protect enterprise systems, applications, data, assets and people. Provide services to safeguard information, infrastructures, applications and business against Cyber Threats Develop telemetry solution to give full observability of malicious traffic. Investigate strategic XDR solution. Secure 3rd Party SaaS configuration - Uplift security posture management controls to reflect greater business dependency and increased targeting of third and fourth-party providers to FIS Work with global teams to provide consistent processes and solutions. Competency to lead technical and strategic conversations with respect to SSPM/CSPM and can advise partners on complex technical designs and deployments. Technical Skills & Competencies 3 - 4+ years of Industry experience Strong Experience on public cloud Azure and AWS Cloud Platforms Experience in translating HLD, LLD into infra build requirements. Experience designing and building high-performance, secure, scalable, observable, supportable, and maintainable Back End services. SSPM or CSPM knowledge, policies and configurations. API Knowledge - integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding of industry security framework and benchmarks such as NIST and CIS Previous experience with SIEM tools and integration Security Engineering experience Excellent analytical and troubleshooting skills across complex systems. Able to articulate complicated processes to non-technical stakeholders. Experience creating designs for implementation of commercial off the shelf products Experience of dealing with incident, problem, and change management processes. Desirable: Bachelor's degree in Information Technology, Computer Science or a related discipline. Previous experience in the financial sector Good awareness of Enterprise Security and Cyber Security as problem domains Demonstrates excellent judgment for balancing between rapid development, long-term code maintainability and supportability. Believes in the power of and the need for writing automated tests as part of development.
04/07/2024
Project-based
SSPM Consultant Inside IR35 Hybrid, 2/3 days on site per week in Knutsford 6 months, scope to extend As an experienced SSPM Consultant, you will assist in the strategic design, implementation, and ongoing optimisation of Security Monitoring Project initiatives. Primary Responsibilities Apply security skills to design, build and protect enterprise systems, applications, data, assets and people. Provide services to safeguard information, infrastructures, applications and business against Cyber Threats Develop telemetry solution to give full observability of malicious traffic. Investigate strategic XDR solution. Secure 3rd Party SaaS configuration - Uplift security posture management controls to reflect greater business dependency and increased targeting of third and fourth-party providers to FIS Work with global teams to provide consistent processes and solutions. Competency to lead technical and strategic conversations with respect to SSPM/CSPM and can advise partners on complex technical designs and deployments. Technical Skills & Competencies 3 - 4+ years of Industry experience Strong Experience on public cloud Azure and AWS Cloud Platforms Experience in translating HLD, LLD into infra build requirements. Experience designing and building high-performance, secure, scalable, observable, supportable, and maintainable Back End services. SSPM or CSPM knowledge, policies and configurations. API Knowledge - integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding of industry security framework and benchmarks such as NIST and CIS Previous experience with SIEM tools and integration Security Engineering experience Excellent analytical and troubleshooting skills across complex systems. Able to articulate complicated processes to non-technical stakeholders. Experience creating designs for implementation of commercial off the shelf products Experience of dealing with incident, problem, and change management processes. Desirable: Bachelor's degree in Information Technology, Computer Science or a related discipline. Previous experience in the financial sector Good awareness of Enterprise Security and Cyber Security as problem domains Demonstrates excellent judgment for balancing between rapid development, long-term code maintainability and supportability. Believes in the power of and the need for writing automated tests as part of development.
Technical Architect, Power Platform Brighton, Hybrid £80k to £100k A Technical Architect that specialises in Dynamics 365 & Power Platform is sought by an award-winning consultancy that supports SMEs to achieve business growth through Data and Cloud technology. You will lead projects and implement multiple Dynamics and Power Platform product specialisms alongside the Sales and Delivery teams. Key Responsibilities: Being a go-to for your area of expertise, supporting and mentoring the Sales and Delivery teams. Lead client requirements, identifying needs and keys steps or pain points, matching client requirements to Dynamics application core capabilities. Work with client stakeholders and experts to ensure the delivery is aligned to expectations. Work with colleagues through the design and builds of Dynamics 365 and Power App Solutions to ensure the highest levels of client satisfaction are achieved. Be consistently aware of continuous changes to new or existing Dynamics business applications and Power Platform functionality and with related application. Maintain and renew MS Certifications in line with Microsoft requirements. Must have In-depth understanding of Dynamics 365 core business applications and their License requirements. Power Platform Developer certifications and extended practical hands-on experience working with both applications. Extensive project delivery experience using products or services outside of the Dynamics/Power Platform suite. Experience in creating and developing complex model driven, canvas and portal apps, and developing complex custom or virtual pages. Expertise in Power BI dashboard capabilities. Experience planning projects with solution management plans. Experience designing 3rd party application integrations to Dynamics or Power Applications Experience defining complex data security models. High level proficiency with MS Office programs For a full consultation on this role please send your CV to Arc IT Recruitment.
04/07/2024
Full time
Technical Architect, Power Platform Brighton, Hybrid £80k to £100k A Technical Architect that specialises in Dynamics 365 & Power Platform is sought by an award-winning consultancy that supports SMEs to achieve business growth through Data and Cloud technology. You will lead projects and implement multiple Dynamics and Power Platform product specialisms alongside the Sales and Delivery teams. Key Responsibilities: Being a go-to for your area of expertise, supporting and mentoring the Sales and Delivery teams. Lead client requirements, identifying needs and keys steps or pain points, matching client requirements to Dynamics application core capabilities. Work with client stakeholders and experts to ensure the delivery is aligned to expectations. Work with colleagues through the design and builds of Dynamics 365 and Power App Solutions to ensure the highest levels of client satisfaction are achieved. Be consistently aware of continuous changes to new or existing Dynamics business applications and Power Platform functionality and with related application. Maintain and renew MS Certifications in line with Microsoft requirements. Must have In-depth understanding of Dynamics 365 core business applications and their License requirements. Power Platform Developer certifications and extended practical hands-on experience working with both applications. Extensive project delivery experience using products or services outside of the Dynamics/Power Platform suite. Experience in creating and developing complex model driven, canvas and portal apps, and developing complex custom or virtual pages. Expertise in Power BI dashboard capabilities. Experience planning projects with solution management plans. Experience designing 3rd party application integrations to Dynamics or Power Applications Experience defining complex data security models. High level proficiency with MS Office programs For a full consultation on this role please send your CV to Arc IT Recruitment.
Genesys SME Whitehall Resources are currently looking for a Genesys SME on a remote basis for an initial 6 week contract. *INSIDE IR35.* Job Description: As a Genesys Subject Matter Expert, you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: S olution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
04/07/2024
Project-based
Genesys SME Whitehall Resources are currently looking for a Genesys SME on a remote basis for an initial 6 week contract. *INSIDE IR35.* Job Description: As a Genesys Subject Matter Expert, you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: S olution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Senior Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Up to £100,000 per annum plus bonus and stock Hybrid in London office Golang, Rust, C, Kubernetes, Linux, Cloud Native, Distributed systems Are you a Senior Software Engineer with considerable cloud/infrastructure experience? Looking to join a company who are solving genuine problems that disrupt an industry? Interested in working with the best talent on the market and having a real impact on projects? If so I'm partnered with a very exciting cloud startup who have received record funding and are looking for innovative Senior Software Engineers to join their ambitious team! With a new CTO who has spent much of their career building out a world leading cloud platform, the team are growing fast and they're looking to attract the best talent on the market. Having received huge investment, they are on a journey to truly disrupt the industry and are not held back by any Legacy code or old customers. This means that they're able to build out state-of-the-art, Greenfield code which can focus on being the worlds most accountable and sustainable cloud provider What they're looking for in a Senior Software Engineer: Tech agnostic but preferable experience working with Golang, Rust or C/C++ Experience working on software infrastructure or building cloud native software Experience working with high scale, distributed systems Understanding of systems design and how different components interact If this sounds like you, feel free to apply and I can run through more details! Senior Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
04/07/2024
Full time
Senior Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Up to £100,000 per annum plus bonus and stock Hybrid in London office Golang, Rust, C, Kubernetes, Linux, Cloud Native, Distributed systems Are you a Senior Software Engineer with considerable cloud/infrastructure experience? Looking to join a company who are solving genuine problems that disrupt an industry? Interested in working with the best talent on the market and having a real impact on projects? If so I'm partnered with a very exciting cloud startup who have received record funding and are looking for innovative Senior Software Engineers to join their ambitious team! With a new CTO who has spent much of their career building out a world leading cloud platform, the team are growing fast and they're looking to attract the best talent on the market. Having received huge investment, they are on a journey to truly disrupt the industry and are not held back by any Legacy code or old customers. This means that they're able to build out state-of-the-art, Greenfield code which can focus on being the worlds most accountable and sustainable cloud provider What they're looking for in a Senior Software Engineer: Tech agnostic but preferable experience working with Golang, Rust or C/C++ Experience working on software infrastructure or building cloud native software Experience working with high scale, distributed systems Understanding of systems design and how different components interact If this sounds like you, feel free to apply and I can run through more details! Senior Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Senior Data Engineer Role The Senior Data Engineer will significantly contribute to delivering solutions for clients in various sectors, including energy, public services, and E-commerce. This role involves addressing complex challenges, driving business innovation, and achieving optimal results. Key Responsibilities: Client Interaction : Engages with clients across multiple industries to understand their needs, provide expertise, and implement effective data solutions. Team Leadership : Mentors colleagues, scopes projects, collaborates with senior engineers, guides junior and mid-level engineers, conducts training sessions, and participates in internal projects. Project Management : Oversees projects from start to finish, ensuring clear communication with non-technical stakeholders and delivering custom data solutions for analysis and machine learning. Expertise Development : Keeps abreast of the latest technologies and applies this knowledge in both external consulting projects and internal initiatives. Specific Deliverables: Manages end-to-end data engineering projects, fostering team collaboration and ensuring effective communication with non-technical stakeholders. Designs and implements ETL processes, maintains data quality, models data, and develops tailored data solutions. Operates across various cloud environments and complex IT landscapes, utilising tools like Snowflake, Databricks, and DBT. Internal and External Roles: Externally : Serves as a consultant, leads data engineering projects, designs data solutions, communicates with stakeholders, and ensures project value. Internally : Contributes to the company's Data Platforms strategy, leads internal projects, provides training, guides junior and mid-level engineers, and defines projects. Ideal Candidate Profile: Experience : Possesses a minimum of four years in a similar role with strong proficiency in Python and SQL programming languages. Cloud Platforms : Experience with one or more cloud platforms, with a minimum of three years specifically in Microsoft Azure. Technical Skills : Demonstrates expertise in Infrastructure-as-Code, Cloud Solution Design, Data Platforms, and Security by Design. Tools : Skilled in using Snowflake, Databricks, and DBT. Communication : Excels in both written and spoken communication in Dutch and English. Personal Attributes : Shows a proactive and entrepreneurial mindset, takes ownership of projects, and adapts quickly to new technologies and environment Company Benefits: Work Environment : Collaborative and flat working environment with like-minded data professionals. Challenging Projects : Opportunities to tackle complex challenges at leading organisations. Location : Office located in the heart of Amsterdam. Growth Opportunities : Continuous development through budgets, training days, certifications, and more. Compensation : Salary range of €4700 to €6500, based on experience. Benefits : Company laptop, business card, home working allowance, 25 vacation days, 8% vacation allowance, and pension.
04/07/2024
Full time
Senior Data Engineer Role The Senior Data Engineer will significantly contribute to delivering solutions for clients in various sectors, including energy, public services, and E-commerce. This role involves addressing complex challenges, driving business innovation, and achieving optimal results. Key Responsibilities: Client Interaction : Engages with clients across multiple industries to understand their needs, provide expertise, and implement effective data solutions. Team Leadership : Mentors colleagues, scopes projects, collaborates with senior engineers, guides junior and mid-level engineers, conducts training sessions, and participates in internal projects. Project Management : Oversees projects from start to finish, ensuring clear communication with non-technical stakeholders and delivering custom data solutions for analysis and machine learning. Expertise Development : Keeps abreast of the latest technologies and applies this knowledge in both external consulting projects and internal initiatives. Specific Deliverables: Manages end-to-end data engineering projects, fostering team collaboration and ensuring effective communication with non-technical stakeholders. Designs and implements ETL processes, maintains data quality, models data, and develops tailored data solutions. Operates across various cloud environments and complex IT landscapes, utilising tools like Snowflake, Databricks, and DBT. Internal and External Roles: Externally : Serves as a consultant, leads data engineering projects, designs data solutions, communicates with stakeholders, and ensures project value. Internally : Contributes to the company's Data Platforms strategy, leads internal projects, provides training, guides junior and mid-level engineers, and defines projects. Ideal Candidate Profile: Experience : Possesses a minimum of four years in a similar role with strong proficiency in Python and SQL programming languages. Cloud Platforms : Experience with one or more cloud platforms, with a minimum of three years specifically in Microsoft Azure. Technical Skills : Demonstrates expertise in Infrastructure-as-Code, Cloud Solution Design, Data Platforms, and Security by Design. Tools : Skilled in using Snowflake, Databricks, and DBT. Communication : Excels in both written and spoken communication in Dutch and English. Personal Attributes : Shows a proactive and entrepreneurial mindset, takes ownership of projects, and adapts quickly to new technologies and environment Company Benefits: Work Environment : Collaborative and flat working environment with like-minded data professionals. Challenging Projects : Opportunities to tackle complex challenges at leading organisations. Location : Office located in the heart of Amsterdam. Growth Opportunities : Continuous development through budgets, training days, certifications, and more. Compensation : Salary range of €4700 to €6500, based on experience. Benefits : Company laptop, business card, home working allowance, 25 vacation days, 8% vacation allowance, and pension.