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*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified

*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Associate Principal, Application/Cloud Engineering. This role is focused on engineering and maintaining lab environments in public cloud and data centers using IaC techniques. This person will need experience with DevOps tools like Terraform, Ansible, Jenkins, Kubernetes, AWS, etc. This person will also need experience developing tools and automate tasks using languages such as Python, PowerShell, Bash. Responsibilities: Engineer and maintain Lab environments in Public Cloud and Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for company infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, serverless, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Bachelor's or master's degree in computer science related degree or equivalent experience 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer

Azure Site Reliability Engineer Remote (UK) Up to £72,000 Base Salary 2 stage interview process We are looking for an SRE looking to take the next step in their career, to become a key member of the team at an SME sized business. The client provides leading cloud based applications, datasets within the public and private sector - recently dominating the market with their first of a kind platform for their industry. You'll excel in the collaborative environment if you are an open communicator, willing to bring new ideas, develop your current skillets & have an interest in working towards a wider business goal. You will be critical to ensuring the health of the Azure platform & maintaining full uptime by working with multiple teams across architecture, development & security. Your day to day will look like: Leading decisions on reliability metrics & managing the resulting reports. Collaborating on new designs, ensuring they are meeting SRE best practice. Mitigating any misconfiguration and maintain platform health. Monitoring & investigating any malpractice relating to the Azure Solutions. You Will Have Experience In: A previous SRE position, with a desire to progress into a senior position. The Azure platform. CI/CD pipelines Scripting using Powershell, Bash or Python. Cloud based applications. An Infrastructure support background, across a range of IaaS, PaaS & SaaS Solutions. You will stand out if you have experience in Cosmos DB & Azure Security tooling. Benefits include: Access to a range of services, tools & extra budget for development. 25 days' holiday + bank holidays + options for to increase leave. Pension matched up to 6% increasing to 10% with tenure. Full Private Health Insurance. Please note: No Visa Sponsorship is available for this position & you must be located within the UK. Interviews are available from 16/10/24, so apply here or get in touch today to find out more detail.

Architect Opportunity - Fully Remote - Up to £100,000 PA + Benefits About the Company: Join an award-winning, UK-wide software engineering company that collaborates extensively with the UK Government. This forward-thinking organisation values and encourages its employees, offering a fully remote work environment. Eligibility: To apply for this role, you must either have SC Clearance or be able to obtain Security Clearance. This means you must be a British Citizen and have been living in the UK permanently for the last 5 years. Role Overview: As an Architect, you will be a part of a small, fast-paced, agile delivery team. Using agile methodology and DevOps techniques, you will design, build, and maintain cloud infrastructure to support workloads for customers in the RAF. Key Responsibilities: Draft technical Statements of Requirements for cloud-native applications and platform solutions. Define and assess technical architecture and solutions. Define technical and business requirements. Produce high- and low-level technical designs. Produce high-level operating model designs. Define security controls and architecture in line with cloud and application security best practices. Define and select appropriate DevOps pipelines, processes, and tools. Select suitable coding languages, testing strategies, and tools. Define tools and practices for monitoring and supporting cloud applications. Define service management practices/processes. Architect and support the delivery of on-premise virtualization solutions (VMware ESX, vCenter). Architect and support the delivery of IaaS, PaaS, and SaaS public cloud solutions (AWS & Azure). Ideal Candidate Profile: Experience with contemporary software engineering, including the selection and application of appropriate technology and patterns. Consultancy experience is highly desirable. Experience with RAF or MOD is highly desirable. Confidence in working within a team developing full-stack solutions. Experience in defining, installing, or supporting networking solutions. Familiarity with DevOps practices such as virtualization, containerization, CI/CD, and IaC. Experience working in agile environments using methodologies like Scrum and Kanban. Benefits: Healthcare Life Insurance Flexible working Pension 6 Paid Days Training a year Holiday Certifications Career Coach Bonus How to Apply: If this opportunity interests you and you meet the security clearance requirements, please respond with an up-to-date CV to be considered. This architect role offers a unique opportunity to work on impactful projects within a supportive and dynamic team, all while enjoying the flexibility of remote work and a comprehensive benefits package. If you fit the eligibility criteria, don't hesitate to apply! To find out more about Computer Futures please visit our website Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy

Global Technology client within the land/property sector now requires an SRE to ensure the reliability of their services (PaaS) ensuring they meet performance and uptime requirements of their users. This is a pivotal role, providing ongoing management and running of our clients Azure environments, ensuring standards are met across the whole spectrum (security, cloud footprint, misconfiguration). The Role: Defining reliability metrics with product stakeholders. Provide a technical input on all of our client's technical architecture ensuring tangible improvements. Conduct reporting based on agreed reliability metrics. Ensure platform hygiene and misconfiguration is maintained. Conduct independent research/investigations into external tech, practices and methodologies to suggest enhancements to current architecture. Key requirements: Extensive, proven commercial experience ensuring the reliability of PaaS, IaaS or SaaS services. Strong experience running production workloads in Azure. Strong Scripting experience (Python, Bash, PowerShell). Experience with Cosmos DB. (Essential). Strong experience in Web application support. Excellent communication and stakeholder management skills. This fantastic opportunity provides a base salary of up to £75,000 plus excellent benefits. In terms of working structure, this is primarily remote with occasional travel to our clients Reading or Exeter office.

Kirtana consulting is looking for Elastic engineer role for 6months rolling contract in London. Job description: Location: London Work model: Hybrid (no of days from the office will be specified) Contract duration: 6 months Job Title: Elastic Engineer Minimum years of experience: 8 years of experience with Elastic Search, Kibana Logstash Detailed job description - Skill Set: Mandatory Skills(ONLY 2 or 3) Elastic Kibana Logstash(ELK) Candidate should have 8 years of relevant experience in ELK S/He should be able to develop/build the required pipeline for data ingestion using Logstash component S/He should have implantation experience in ELK If candidate has just done monitoring of existing ELK setup, that will not be useful. Candidate should have exposure to cloud and Kafka Also should have exposure to security domain Strong understanding of elastic - elastic search, Kibana, logstash, Fleet and other integrations Data Engineering skill set to design and develop pipelines to ingest data into Elastic Cloud & Domain aware Candidate will be responsible Building all the required pipeline for data ingestion Setting up ELK stack Analyzing and sharing insight to stakeholders Marinating the ELK stack

Role: Professional Services Engineer (Hybrid Infrastructure - Security) Location: Northampton (Onsite working) Competitive salary We are working with a large-scale IT services organisation based in Northampton, who require a Professional Services Engineer with strong experience of working with hybrid infrastructure and security. The role will involve design and implementation of solutions both on-premises and cloud-based. You will have in-depth experience and knowledge covering hybrid and cross platform environments, ensuring they meet industry security standards and best practices. You will be responsible for designing and deploying hybrid infrastructure solutions both on-premises and Private/Public cloud. Skills and experience required: Proven experience as an Infrastructure/Professional Services Engineer Hands-on experience in designing, implementing, and managing both on-premises and cloud solutions. In-depth knowledge of Azure/M365 services (IaaS, PaaS, SaaS), including Virtual Machines, Azure App Services, Azure Networking, Storage Accounts, Security Center, Azure AD and M365 environments. In-depth knowledge of on-premises infrastructure including Windows Server environments, VMware virtualisation, Hyper-V virtualisation, Backup & Disaster Recovery, SAN storage solutions Hands-on experience with security frameworks like NIST, ISO 27001, or CIS Controls Solid understanding of networking concepts such as TCP/IP, VPN, VNET, ExpressRoute, and Firewall configurations both local and cloud based. Vendor certifications such as Microsoft, VMware, HPe and Cisco. Previous experience of working for IT Services or MSP organisations This will be a role that will be onsite working for the first 3 months during your probationary period, which will then switch to hybrid working thereafter. Please consider this before applying for the role. Due to client location, the successful candidate must be local to or within a commutable distance of Northampton to be considered for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Head of Vulnerability Management is required by a leading financial technology and data science firm. The Head of Vulnerability Managementwill be responsible for leading a "greenfield" global vulnerability management programme, identifying, assessing, and mitigating vulnerabilities in systems, networks, and applications. This role blends technical expertise with operational management, requiring close coordination with internal stakeholders to ensure the timely and efficient remediation of vulnerabilities. The role entails managing and overseeing both the technical aspects of vulnerability identification and prioritisation, as well as the non-technical side involving communication, and coordination with cross-functional teams to ensure timely patching and remediation, compliance and reporting. Your role will include evaluating vulnerabilities for exploitability, aligning patching schedules, and overseeing, and ensuring the integrity of pre- and post-patch checks. The position reports directly to the Head of Security. Lead the Vulnerability Management Programme: Oversee vulnerability scanning, analysis, prioritisation, and remediation efforts, ensuring alignment with corporate security goals and compliance. Stakeholder Coordination: Collaborate with IT, Cloud, engineering, business and security teams to schedule patching and remediation activities. Ensure patching causes minimal disruption to business operations Communication: Draft and send out clear communications on upcoming patching activities, vulnerability disclosures, and remediation plans. Report regularly to stakeholders on the status of vulnerability management efforts, including producing detailed management reports and metrics to track progress, highlight key issues, and ensure transparency in remediation actions. Pre and Post-Patch Verification: Ensure all patches are properly tested before deployment and verify the success of patches post-deployment using relevant tools and methods. Vulnerability Assessment and Exploitability Analysis: Assess which vulnerabilities are most critical to the business, prioritising them based on potential exploitability and risk. Collaboration: Work with security teams globally, aligning efforts and sharing best practices to maintain a secure and resilient environment. Continuous Improvement: Stay updated on the latest vulnerability trends, attack vectors, and cybersecurity threats by following industry news, participating in relevant forums, and maintaining vendor relationships. Recommend and implement tools, automation, and processes to improve the efficiency and accuracy of vulnerability detection, analysis, and remediation External Penetration Testing Coordination: Collaborate with external vendors to schedule and coordinate penetration testing activities. Ensure that the scope of the tests aligns with organizational security goals and regulatory requirements. Communicate test results to relevant stakeholders, including producing reports that detail findings, metrics, and recommended remediation actions. Track the resolution of identified vulnerabilities to ensure timely mitigation Incident Response Support: Collaborate with the incident response team to investigate and drive remediation of vulnerabilities with stakeholders that are being actively exploited or pose significant risks to the business. Provide vulnerability data, security research and context during security incidents to support containment, remediation, and recovery efforts Collaboration with Product Security Team: Work closely with the product security team to ensure vulnerabilities in internally developed applications are effectively tracked and remediated. Regularly produce reports and metrics on the status of application vulnerabilities and remediation progress, ensuring visibility across teams and stakeholders Your present skill set Minimum 5 years of experience in vulnerability management or a similar security role, with at least 2 years in a leadership capacity Strong technical knowledge with hands on experience using vulnerability scanning/assessment tools Familiarity with both on-premise and cloud environments (AWS, Azure) and hybrid setups. Ability to communicate effectively with both technical and non-technical stakeholders. Experience in coordinating patch management processes across a large organisation and time zones, ensuring minimal business disruption Ability to evaluate vulnerabilities based on risk and exploitability, guiding patching priorities. Strong organisational skills to manage patch schedules, stakeholder coordination, and compliance requirements Desirable: Certifications such as CISSP, CISM, or relevant security qualifications Experience working in a fast-paced, globally distributed organisation Familiarity with regulatory requirements and security standards (eg, ISO 27001, NIST)

Cloud Security Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Cloud Security Engineer who will provide security expertise for the cloud infrastructure. You will collaborate with DevOps and engineering teams to design, build, and maintain security services, ensuring compliance with relevant regulations and industry standards. Please note this is a hybrid role with flexibility around working from home. The Role As a Cloud Security Engineer you will improve security monitoring and automation across AWS and Azure infrastructure and support ongoing security operations. You will also proactively assess systems for vulnerabilities and work with stakeholders to embed security standards and best practices. The Responsibilities Responsible for the continued development and improvement of cloud security posture; by providing security expertise and guidance on cloud infrastructure Work with the Cloud Infrastructure team - AWS and Azure to ensure secure practices on AWS Organisation and Azure cloud tenants. Conduct periodic assessments and technical audits challenging the security posture. Assist in Cloud Security related incidents and events investigation and response as required. Work with cross-functional teams to respond to incidents - be they an escalated security event or remediating a critical vulnerability - when the need arises Contribute effectively to the establishment and maintenance of the IT Security knowledge base, documenting clear instructions and known fixes. Work on IT security projects as assigned and contribute to projects on the security technical roadmap via security and continuous improvement initiatives. Work with the rest of the Security team and cross-functional teams to manage cloud security risks and remediate vulnerabilities Get involved in raising awareness and promoting a security-conscious culture through security guidance and training to staff members when required. Create and maintain documentation and diagrams of internal security solutions. Collaborate and build relationships with a diverse set of teams including Platform Ops, Data Engineering, Architecture, Development, and operations. Work closely with stakeholders to embed standards and tools and drive the adoption of security best practices. Operate and maintain cloud security tools, solutions, and processes. The Requirements Proven experience in a Cloud administrative role/Security administration role in security or engineering fields in cloud or technology. Proven experience in securing and administering AWS and Azure cloud network and storage infrastructures - deploying and maintaining cloud security policies, products, and controls. Any relevant Azure/AWS Certifications are desirable, especially AWS Cloud Practitioner (Foundational), AWS Security (Speciality), SC-200, AZ-500, SC-900. Cloud native security solutions such as GuardDuty and the Microsoft Defender suite of products Content Delivery Networks and Web Application Firewalls. Experience with vulnerability management. A broad technical knowledge of server, endpoint, and networking hardware and related security configurations. A strong technical knowledge of modern cloud offerings and good understanding of cloud architecture frameworks. If you are looking for an exciting new challenge to join a leading team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

CACI offers an unrivalled range of data, marketing and IT solutions to a wide range of industries across both the public and private sectors. Our Integrated Marketing and Location Planning divisions provides data, software and consulting services to improve our clients' sales and marketing programmes. We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas. Our Technology and Network Services divisions provides a range of software, consultancy and managed services to SME and large enterprise clients from across the public and private sector. With our experience and understanding of big data analytics, systems integration, secure cloud and IT networks, we help clients improve operational processes, gain greater insight into their business and reduce costs. CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Pre-Sales Solution Consultant, you will play a pivotal role in the sales process, acting as the technical authority and trusted advisor for our customers. Your primary responsibility will be to support the sales team in identifying and qualifying customer needs, designing solutions, and ensuring successful project delivery. You will work closely with vendors and internal teams, including Sales, Solutions Consultants and Network/Security SMEs, to create comprehensive technical solutions, generate vendor Bills of Materials (BoMs), manage bids, respond to Requests for Proposals (RFPs), and produce associated proposal documentation. Key Responsibilities: Customer Engagement & Technical Discovery Engage with customers to understand their technical requirements, business challenges, and business goals. Where required, conduct technical scoping workshops and presentations to gather detailed information on customer environments while showcasing CACI technical and service offerings. Develop and maintain strong relationships with key technical stakeholders within customer organisations. Solution Design & Proposal Development Design and architect networking and security proposals using technologies from market-leading vendors such as Cisco, Arista, Fortinet and F5. Develop and produce engaging, clear and concise customer solution proposals that effectively address client needs and highlight CACI's value proposition. Collaborate with the sales team to create compelling technical proposals and presentations. Generate accurate and cost-effective Bills of Materials (BoMs) and support in deploying Statements of Work (SoWs) based on the solution proposal. Create, manage and maintain a repository of proposal templates, case studies, and other essential documentation. Bid Management & RFP Response Facilitate the technical aspects of bid management and RFP responses, ensuring alignment with customer requirements and organisational standards. Work closely with internal teams, including sales, partner management, and relevant SMEs, to ensure all technical elements are thoroughly covered in proposals. Coordinate with vendors to ensure timely and accurate responses to customer inquiries during the bidding process. Vendor & Partner Collaboration Maintain strong relationships with key vendors (eg, Cisco, Fortinet, F5 and future partners) to stay updated on the latest technologies, roadmaps, and best practices. Attend vendor training sessions and certifications to enhance your technical expertise and understanding of vendor products. Leverage vendor resources and support to ensure optimal solution design and delivery. Actively participate in company technical workgroups to contribute expertise, share insights, and collaborate on the development of new solutions. Industry and Market Research Monitor industry trends and advancements in networking and security technologies. Engage with vendors to stay informed about new products and technical roadmaps. Conduct competitive analysis to identify opportunities for differentiation. Share industry insights and knowledge with internal CACI teams through training and updates. Provide strategic input to shape our service offerings and go-to-market strategies. Post-Sales Support & Handover Ensure a smooth transition from pre-sales to post-sales by providing detailed handover documentation and briefings to implementation teams. Where required, offer technical guidance during the deployment phase to ensure the solution is implemented as designed. Participate in post-implementation reviews to assess solution performance and identify areas for improvement. Required Skills & Qualifications : Technical Expertise: Experience working in a pre-sales role within a Value-Added Reseller (VAR) or a similar environment. Extensive knowledge and hands-on experience with networking and security technologies from Cisco, Arista, Fortinet, Palo Alto, Checkpoint and F5. Well-versed in network automation and cloud-based solutions, demonstrating a strong understanding of their integration and implementation in modern network environments. Strong understanding of network design, security principles, and industry best practices in designing enterprise-grade solutions. Must have a high level of proficiency in creating BoMs, proposal documentation, and technical presentations. Experience in responding to RFPs and managing technical bids. Customer-Focused Approach: Ability to engage with customers at all levels, from technical engineers to C-level executives. Proven track record in understanding customer needs and translating them into effective technical solutions. Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly and compellingly. Capable of performing effectively under pressure and adhering to strict deadlines. Project & Bid Management: Strong organisational skills and the ability to manage multiple projects and bids simultaneously. Attention to detail and a thorough approach to bid management and documentation. Experience working with cross-functional teams and managing relationships with vendors and partners. Certifications: Bachelor's degree in Computer Science, Information Technology, or industry experience is preferred. Relevant industry certifications (eg, CCIE, CCNP, NSE4, PCNSE, CCSE, APMG, CISSP, CISM) are highly desirable. Ongoing commitment to professional development and certification. Full, clean UK driving license Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Rewards and Benefits In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company. Equal Opportunities: CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will; Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.

Job Specification: Amazon Connect Engineer/Architect (Glasgow) Job Title : Amazon Connect Engineer/Architect Location : Glasgow, Scotland Employment Type : Full-Time/Contract/Permanent Department : IT/Cloud Solutions Reports to : Head of Cloud Infrastructure or CTO Salary : Competitive, based on experience Industry : Telecommunications, Cloud Solutions, Contact Centre Technologies Role Overview: The Amazon Connect Engineer/Architect will be responsible for the design, implementation, and management of Amazon Connect infrastructure to enhance customer service delivery. As a specialist in Amazon Connect, you will lead the development and integration of cloud-based contact centre solutions, ensuring scalable, efficient, and robust systems are deployed. This role requires an in-depth understanding of Amazon Web Services (AWS) technologies, VoIP systems, and customer experience optimization. Key Responsibilities: Solution Design & Architecture : Design scalable, reliable, and cost-effective Amazon Connect solutions. Develop architectural blueprints for contact centre solutions, leveraging Amazon Connect and associated AWS services (Lambda, Lex, Polly, etc.). Design IVR flows, call routing, and contact centre infrastructure for enterprise clients. Integrate third-party systems (CRMs, ERPs, etc.) with Amazon Connect. Implementation & Configuration : Implement and configure Amazon Connect services, including telephony and omnichannel features (voice, chat, email, etc.). Set up and configure AWS Lambda, DynamoDB, S3, CloudWatch, and other necessary AWS services to support Amazon Connect environments. Design, configure, and deploy IVR (Interactive Voice Response) systems, skill-based routing, and agent performance monitoring systems. Maintenance & Optimization : Continuously monitor and optimize the performance of Amazon Connect environments. Provide ongoing support and troubleshooting for cloud contact centre solutions, including handling integration issues and telephony failures. Maintain high availability, data integrity, and security compliance. Automation & Development : Develop scripts and automation tools to streamline and enhance the efficiency of the Amazon Connect setup (eg, automated call routing, self-service options). Utilize AWS Lambda and other serverless architectures to automate workflows and event-driven processes. Build and implement AI-driven functionalities using AWS Lex and Polly for chatbot and voice bot solutions. Collaboration & Support : Work closely with software engineers, IT teams, and client stakeholders to deliver customized solutions. Provide technical leadership and guidance to junior engineers and support staff. Interface with clients to gather requirements and provide regular updates on project progress. Skills and Experience: Essential : Proven experience (3-5+ years) as an engineer or architect specializing in Amazon Connect and AWS Cloud Technologies . Hands-on experience in configuring and deploying Amazon Connect instances, including IVR flows, call routing , and telephony systems . Proficiency with AWS services : Lambda, S3, DynamoDB, CloudFormation, IAM, API Gateway, SNS/SQS. Strong experience with VoIP technologies and telephony protocols (SIP, RTP, etc.). Knowledge of AWS Contact Center Intelligence services like Lex , Polly , and Kinesis . Familiarity with serverless computing and automation tools for building CI/CD pipelines in AWS. Experience with REST APIs and integrations with CRMs (eg, Salesforce, HubSpot). Strong understanding of data security , compliance (eg, GDPR) , and high-availability architectures . Desirable : AWS Certified Solutions Architect or AWS Certified Developer - Associate or Professional level. Experience with AWS Connect integrations with third-party platforms like Twilio, Zendesk, or ServiceNow. Experience in using reporting and analytics tools (eg, Amazon QuickSight or AWS CloudWatch for insights on call metrics). Familiarity with DevOps practices , including CI/CD, infrastructure as code (IaC), and containerization (eg, Docker, Kubernetes ).

Senior Network Engineer - CCNP, JNCIP, ACMP - Cisco, Juniper, Aruba, Firewalls, LAN/WAN, Low Level Design - £50,000 - £60,000 - Lancashire/Hybrid Why this company? Growing and owning new technology through the network Consistent Innovation and creativity to progress your career Cutting Edge technology across the Cisco, Juniper, Aruba and Security Firewall arena Great opportunity to work with large scaled clients You will be expected to perform Low-level Design and Implementation across Cisco, Juniper and Aruba technologies and Firewalls Vendors. If you are looking for a new opportunity to retain and gain outstanding technologies that will further develop your skills and drive success for the business. Collaborating with seasoned professionals on large scale network & security transformations. Avoid being pulled pillar to post, customer to customer and focus on technology exposure and project completion. Key Skills: CCNP, JNCIP, ACMP LAN enterprise Wireless networking Aruba (Essential) Juniper Multi-vendor security knowledge Hands on experience working with complex network projects Responsibilities: Low Level Designs Getting in front of customers - P1 style Utilize your expertise to design and implement intricate network architectures for clients Design, implementation and migration Support problem solving complex network and security challenges across multiple functions 1 in 7 escalation rota - p1 for your customer Senior Network Engineer - CCNP, JNCIP, ACMP - Cisco, Juniper, Aruba, Firewalls, LAN/WAN, Low Level Design - £50,000 - £60,000 - Lancashire/Hybrid Please hit the button Apply and/email (see below) or call for further info.