Job Title: Senior Systems Analyst Salary: €62K + 15% Bonus Location: Galway - Hybrid (One week a month in the office) Job Description Are you passionate about driving business solutions and inspiring change in a fast-paced, collaborative environment? Managed Accounts is a growing area in financial services, and I am looking for a Senior Systems Analyst to help their advisor business lead the way. If you're excited about investment management, problem-solving, quality development, and continuous improvement, this is the perfect opportunity for you! The Team As a Senior Systems Analyst, you'll work closely with Model Management business stakeholders, Squad team members, and the Product Area Leader to understand our product vision and challenges. You'll then collaborate with your technology counterparts to deliver innovative, cost-effective, architecturally aligned, and timely solutions. By demonstrating and promoting Fidelity and Agile leadership principles, you'll contribute to our innovative agile culture. The Expertise We're Looking For Bachelor's degree in Computer Science, Management Information Systems, Business Information Systems, Mathematics, or a Finance-related field. Post-graduate degree/certification in finance or a related field is a plus. Around 5 years of experience as a systems analyst or related role, with expertise in Agile delivery environments. Financial services industry knowledge and experience are vital, with investment management and/or wealth management domain knowledge being a plus. Strong analysis skills with a proven track record of delivering complex technology projects. You thrive in a global, team-based environment! Excellent written and verbal communication skills with business and technical team members across the organization. Willingness to dive in and understand code for analysis and support purposes. Ability to understand the technology and software architecture of an application. Ability to take sophisticated features and break them into stories with well-defined business value and acceptance criteria. The Value You'll Deliver Driving analysis, design, and support for investment management solutions that help investment managers achieve outstanding performance and end-customers achieve their financial goals. Collaborating with technology and business teams to deliver high-quality solutions that achieve business goals and address challenges. Bringing curiosity and a questioning mindset to work, asking about the "why" and the "value" of new features/enhancements we build. Helping the team grow by mentoring junior systems analysts when opportunities arise. Contributing to the platform with a sense of ownership and a team-oriented work style. Enabling your squad to deliver high-quality features by capturing work clearly and concisely. If you are interested in finding out more then apply to discuss it in more detail.
04/10/2024
Full time
Job Title: Senior Systems Analyst Salary: €62K + 15% Bonus Location: Galway - Hybrid (One week a month in the office) Job Description Are you passionate about driving business solutions and inspiring change in a fast-paced, collaborative environment? Managed Accounts is a growing area in financial services, and I am looking for a Senior Systems Analyst to help their advisor business lead the way. If you're excited about investment management, problem-solving, quality development, and continuous improvement, this is the perfect opportunity for you! The Team As a Senior Systems Analyst, you'll work closely with Model Management business stakeholders, Squad team members, and the Product Area Leader to understand our product vision and challenges. You'll then collaborate with your technology counterparts to deliver innovative, cost-effective, architecturally aligned, and timely solutions. By demonstrating and promoting Fidelity and Agile leadership principles, you'll contribute to our innovative agile culture. The Expertise We're Looking For Bachelor's degree in Computer Science, Management Information Systems, Business Information Systems, Mathematics, or a Finance-related field. Post-graduate degree/certification in finance or a related field is a plus. Around 5 years of experience as a systems analyst or related role, with expertise in Agile delivery environments. Financial services industry knowledge and experience are vital, with investment management and/or wealth management domain knowledge being a plus. Strong analysis skills with a proven track record of delivering complex technology projects. You thrive in a global, team-based environment! Excellent written and verbal communication skills with business and technical team members across the organization. Willingness to dive in and understand code for analysis and support purposes. Ability to understand the technology and software architecture of an application. Ability to take sophisticated features and break them into stories with well-defined business value and acceptance criteria. The Value You'll Deliver Driving analysis, design, and support for investment management solutions that help investment managers achieve outstanding performance and end-customers achieve their financial goals. Collaborating with technology and business teams to deliver high-quality solutions that achieve business goals and address challenges. Bringing curiosity and a questioning mindset to work, asking about the "why" and the "value" of new features/enhancements we build. Helping the team grow by mentoring junior systems analysts when opportunities arise. Contributing to the platform with a sense of ownership and a team-oriented work style. Enabling your squad to deliver high-quality features by capturing work clearly and concisely. If you are interested in finding out more then apply to discuss it in more detail.
Product Delivery Team Leader Term: Permanent Working Hours: Full-time (Monday to Friday - 35 HRS p/w) Location: Ipswich - Hybrid working Salary: £50,000 - £55,000 We are seeking a Product Delivery Team Leader to manage our clients team of Business Analysts, Project Managers, and Technology Adoption Specialists. The ideal candidate will ensure IT projects meet business needs and will be responsible for embedding Agile/Scrum methodologies within the team. This role requires a strong understanding of the Software Development Life Cycle (SDLC) and the ability to translate business requirements into technical solutions. Day-to-day of the role: Manage the Product Delivery Team, overseeing performance and day-to-day requirements. Develop and manage project plans, deliverables, stakeholder expectations, and project relationships. Communicate and manage tasks and activities to a schedule with the team, providing feedback as appropriate. Handle project scope, budget, resource management, time management, communications, risk management, QA and testing, user training, ongoing maintenance, and support. Perform requirements gathering, analytical techniques, and develop implementation plans. Develop and implement test plans/scenarios to ensure successful delivery of projects. Support various business and technology teams during project delivery. Accurately assess risks associated with each solution design/project. Support the professional and technical development of team members. Required Skills & Qualifications: Bachelor's Degree in Computer Science/Software Engineering or related discipline. Minimum 3 years' experience in Agile project management/business analysis within software development projects. Thorough knowledge of SDLC models/Scrum methodology and direct implementation to projects. Proven project management skills within software development and IT projects. Leadership skills in leading technical personnel through software development project deliveries. Strong business and systems analysis skills, test planning, and troubleshooting experience. Familiarity with object-oriented modelling techniques, including UML, use case, activity, and sequence diagrams. Experience with requirements management and modelling tools. Demonstrated leadership and attention to detail skills. Benefits: 25 days holiday (FTE) plus Bank Holidays rising with service. Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare - BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer/5% Employee) Staff Profit Share/Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary/Permanent Health Insurance Paid CSR day Enhanced Maternity/Paternity Leave Season Ticket Loan Gym Flex membership Electric car scheme Dress for your Day Policy Agile/hybrid working Policy 35 hour working week.
04/10/2024
Full time
Product Delivery Team Leader Term: Permanent Working Hours: Full-time (Monday to Friday - 35 HRS p/w) Location: Ipswich - Hybrid working Salary: £50,000 - £55,000 We are seeking a Product Delivery Team Leader to manage our clients team of Business Analysts, Project Managers, and Technology Adoption Specialists. The ideal candidate will ensure IT projects meet business needs and will be responsible for embedding Agile/Scrum methodologies within the team. This role requires a strong understanding of the Software Development Life Cycle (SDLC) and the ability to translate business requirements into technical solutions. Day-to-day of the role: Manage the Product Delivery Team, overseeing performance and day-to-day requirements. Develop and manage project plans, deliverables, stakeholder expectations, and project relationships. Communicate and manage tasks and activities to a schedule with the team, providing feedback as appropriate. Handle project scope, budget, resource management, time management, communications, risk management, QA and testing, user training, ongoing maintenance, and support. Perform requirements gathering, analytical techniques, and develop implementation plans. Develop and implement test plans/scenarios to ensure successful delivery of projects. Support various business and technology teams during project delivery. Accurately assess risks associated with each solution design/project. Support the professional and technical development of team members. Required Skills & Qualifications: Bachelor's Degree in Computer Science/Software Engineering or related discipline. Minimum 3 years' experience in Agile project management/business analysis within software development projects. Thorough knowledge of SDLC models/Scrum methodology and direct implementation to projects. Proven project management skills within software development and IT projects. Leadership skills in leading technical personnel through software development project deliveries. Strong business and systems analysis skills, test planning, and troubleshooting experience. Familiarity with object-oriented modelling techniques, including UML, use case, activity, and sequence diagrams. Experience with requirements management and modelling tools. Demonstrated leadership and attention to detail skills. Benefits: 25 days holiday (FTE) plus Bank Holidays rising with service. Long Service holiday award - 1 extra week every 10 years continuous service Private Healthcare - BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer/5% Employee) Staff Profit Share/Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary/Permanent Health Insurance Paid CSR day Enhanced Maternity/Paternity Leave Season Ticket Loan Gym Flex membership Electric car scheme Dress for your Day Policy Agile/hybrid working Policy 35 hour working week.
*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.
02/10/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.
Request Technology - Craig Johnson
Naperville, Illinois
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
02/10/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.