IT Support Analyst - 1st & 2nd Line Support SC Cleared - Must be current On-site - Liverpool based Till Dec 2025 Up to £18ph Inside IR35 We are working with a Consultancy in need of an IT Support Analyst who can provide 1st/2nd Line, break-fix laptop support to users based on-site. You will be part of an existing team providing support to Windows based laptops and desktops. This role is SC Cleared and current and valid SC Clearance is a must. If you feel this is a good match for you then please click through to apply Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
01/07/2024
Project-based
IT Support Analyst - 1st & 2nd Line Support SC Cleared - Must be current On-site - Liverpool based Till Dec 2025 Up to £18ph Inside IR35 We are working with a Consultancy in need of an IT Support Analyst who can provide 1st/2nd Line, break-fix laptop support to users based on-site. You will be part of an existing team providing support to Windows based laptops and desktops. This role is SC Cleared and current and valid SC Clearance is a must. If you feel this is a good match for you then please click through to apply Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Location: Glasgow - Full time in the office Specialist Service Desk Technician - ITIL Training/practical service management process and procedure experience & Technical knowledge required. CL is the quickest route to secure these staff and allows for flexibility if the Outsourcing case is approved by COAB. Improving Service Desk Resolution Times, reducing backlog tickets, the ability to provide localised onsite IT support in growth sites, allowing additional flexibility to free up resources to fulfil our service impacting duties and providing the resources to allow us to undertake remedial work in readiness for an upgraded ITSM Tool and/or Outsourcing during the 2023/24 Business Year. Service Desk performance will not meet agreed Service Level Indicators, impacting on COO Reports and User accessibility to the Official Platform - resulting in a severe degradation of IT service provision. PN requests/issues will take longer to process meaning that some users may not be able to work for an extended period of time. Key requirements: Demonstrable experience and training in ITIL service management. Strong technical knowledge and hands-on experience with service management processes and procedures. Proven ability to improve resolution times and reduce backlog tickets. Strong collaborative skills to work effectively with cross-functional teams. Security Clearance: SC highly desirable; candidates with active SC clearance will be fast-tracked. Please send your CV directly to (see below) If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
01/07/2024
Project-based
Location: Glasgow - Full time in the office Specialist Service Desk Technician - ITIL Training/practical service management process and procedure experience & Technical knowledge required. CL is the quickest route to secure these staff and allows for flexibility if the Outsourcing case is approved by COAB. Improving Service Desk Resolution Times, reducing backlog tickets, the ability to provide localised onsite IT support in growth sites, allowing additional flexibility to free up resources to fulfil our service impacting duties and providing the resources to allow us to undertake remedial work in readiness for an upgraded ITSM Tool and/or Outsourcing during the 2023/24 Business Year. Service Desk performance will not meet agreed Service Level Indicators, impacting on COO Reports and User accessibility to the Official Platform - resulting in a severe degradation of IT service provision. PN requests/issues will take longer to process meaning that some users may not be able to work for an extended period of time. Key requirements: Demonstrable experience and training in ITIL service management. Strong technical knowledge and hands-on experience with service management processes and procedures. Proven ability to improve resolution times and reduce backlog tickets. Strong collaborative skills to work effectively with cross-functional teams. Security Clearance: SC highly desirable; candidates with active SC clearance will be fast-tracked. Please send your CV directly to (see below) If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Data Architect Remote £80k to £90k DOE Successful Fintech company who provide cutting-edge systems to the Banking and Financial Services sector are seeking a skilled Data Architect/DataWarehouse Developer to become a member of their vibrant team and help them achieve their data-driven goals. You will lead the planning, design, and management of their data warehouse infrastructure in your role as a data warehouse developer. In order to deliver great solutions we are looking for someone who has a mix of skills, covering technologies, industry knowledge, communication, stakeholder management, leadership, problem solving, decision making and negotiation skills. Create and enhance data warehouse systems to help with analytics and business intelligence. To gather needs and deliver data solutions, work together with engineers, data analysts, and other stakeholders. Incorporate ETL procedures to guarantee precise and prompt data integration from diverse sources. Create and manage stored procedures, tables, views, and database schemas. Analyse data and offer insights to back up business choices. Make that the data warehouse has secure, accurate, and up-to-date data. Investigate and fix disparities and problems with data. Experience/Skills Over 2 years of experience in the required areas. Required experience with ADF, Synapse, Azure SQL and Power BI. Experience with DataBricks and python (desirable). Deep knowledge of SQL and data warehouse methodologies. Knowledge of how to deliver BI solutions through CI/CD. Strong analytical and problem-solving abilities. If you are a skilled Data Architect/DataWarehouse Developer with a passion for fintech and meet the qualifications listed above, we would love to hear from you. £80k to £90k DOE Remote with occasional visits to London office
01/07/2024
Full time
Data Architect Remote £80k to £90k DOE Successful Fintech company who provide cutting-edge systems to the Banking and Financial Services sector are seeking a skilled Data Architect/DataWarehouse Developer to become a member of their vibrant team and help them achieve their data-driven goals. You will lead the planning, design, and management of their data warehouse infrastructure in your role as a data warehouse developer. In order to deliver great solutions we are looking for someone who has a mix of skills, covering technologies, industry knowledge, communication, stakeholder management, leadership, problem solving, decision making and negotiation skills. Create and enhance data warehouse systems to help with analytics and business intelligence. To gather needs and deliver data solutions, work together with engineers, data analysts, and other stakeholders. Incorporate ETL procedures to guarantee precise and prompt data integration from diverse sources. Create and manage stored procedures, tables, views, and database schemas. Analyse data and offer insights to back up business choices. Make that the data warehouse has secure, accurate, and up-to-date data. Investigate and fix disparities and problems with data. Experience/Skills Over 2 years of experience in the required areas. Required experience with ADF, Synapse, Azure SQL and Power BI. Experience with DataBricks and python (desirable). Deep knowledge of SQL and data warehouse methodologies. Knowledge of how to deliver BI solutions through CI/CD. Strong analytical and problem-solving abilities. If you are a skilled Data Architect/DataWarehouse Developer with a passion for fintech and meet the qualifications listed above, we would love to hear from you. £80k to £90k DOE Remote with occasional visits to London office
SAP MM Analyst - 6months + - Belgium We are urgently searching for an SAP MM Analyst to support a customer of ours in Belgium. Start: ASAP Duration: 6months + Location: Hybrid (2 days per week onsite near Charleroi, Belgium) Languages: English & French speaking Role/Responsibilities; Actively contribute to the ongoing migration effort of the ODOO application (Supply Chain/Inventory module) in its version 15 to version 17. Capture and formalize business needs in the form of a list of requirements with the various relevant information, be able to establish links between them, and/or other client initiatives. Lead Workshops with the various stakeholders (including Business). Capture and formalize the business need and translate it into detailed functional specifications [SFD]. Contribute to the study of solutions. Write ad hoc documentation. Build the validated solutions in the development system. Ensure the testing activities that are under his/her responsibility. Participate in migration activities. Strong communication skills. If this project is of interest to you, please share your most recent CV and we will be in touch with further details.
01/07/2024
Project-based
SAP MM Analyst - 6months + - Belgium We are urgently searching for an SAP MM Analyst to support a customer of ours in Belgium. Start: ASAP Duration: 6months + Location: Hybrid (2 days per week onsite near Charleroi, Belgium) Languages: English & French speaking Role/Responsibilities; Actively contribute to the ongoing migration effort of the ODOO application (Supply Chain/Inventory module) in its version 15 to version 17. Capture and formalize business needs in the form of a list of requirements with the various relevant information, be able to establish links between them, and/or other client initiatives. Lead Workshops with the various stakeholders (including Business). Capture and formalize the business need and translate it into detailed functional specifications [SFD]. Contribute to the study of solutions. Write ad hoc documentation. Build the validated solutions in the development system. Ensure the testing activities that are under his/her responsibility. Participate in migration activities. Strong communication skills. If this project is of interest to you, please share your most recent CV and we will be in touch with further details.
Trainee Application Support Analyst - Surrey Trainee Application Support Analyst - Surrey - Our client with a well-known identity is looking for a Trainee Application Support Engineer who is looking to grow into a career in Application Support. You will have started your IT career with an IT degree and have worked in a 1st line support role. You will be involved with all aspects of Application Support and become an SME in our client's ERP of CRM applications Knowledge of IT Administration. Worked to SLAs Knowledge of Microsoft Products Knowledge of CRM and ERP systems Work with Third Party Companies and Applications Experience in Change Management If this could be your next career move, please forward your CV in the first instance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
01/07/2024
Full time
Trainee Application Support Analyst - Surrey Trainee Application Support Analyst - Surrey - Our client with a well-known identity is looking for a Trainee Application Support Engineer who is looking to grow into a career in Application Support. You will have started your IT career with an IT degree and have worked in a 1st line support role. You will be involved with all aspects of Application Support and become an SME in our client's ERP of CRM applications Knowledge of IT Administration. Worked to SLAs Knowledge of Microsoft Products Knowledge of CRM and ERP systems Work with Third Party Companies and Applications Experience in Change Management If this could be your next career move, please forward your CV in the first instance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Data Analytics Professional * Responsible for enabling decisions that contribute towards journey squad objectives through provision of actionable insights and best in class analytics. * Accountable for delivering in depth analysis (and reporting where required) of customer base across all brands and understanding commercial drivers impacting our customer base (ie ARPU, MRC, SARC, churn, enrichment, usage, allowance, speeds, devices, product holding etc). * Act as the subject matter expert for specific business analysis required by squads, proactively looking for ways of improvement. * Provide analysis balancing the different needs of stakeholders and aim to gain commercial acumen to proactively suggest analysis that will help stakeholders have a better understanding of business problem or opportunities. * Develop business cases/scenarios and commercial evaluation where required. Engage with stakeholders from trading, marketing and finance as required to provide further context complement knowledge of case at hand. * As a key member of the journey squad, engage with all stakeholders to have a holistic view of squad objective and the role of each member. Define and suggest optimum metrics and analytics required that will contribute to overall goal. * Work collaboratively with other analysts to assure consistency in code building, outputs and build a culture of knowledge sharing. * Where required, provide reporting and analysis leveraging on visualisation tools. * Engage with data management team keeping up to date with latest tables available, developments and data quality. * Ensure all analytics activities are in line with GDPR policy. * Strong problem-solving skills; identifying the key problem/opportunity and drivers versus data noise. * Strong analytical and quantitative skills * Good commercial acumen understanding business drivers surrounding customer base * Making the difficult, simple to clearly communicate latest data and reports to all levels of the organisation. * Good stakeholder management skills * Ability to prioritise a complex mix of work and manage time effectively * Use of agile/lean methodologies for continuous delivery and improvement * Good understanding of the application of analytics to customer behaviour * Strong SQL skills * Strong Excel skills * Experience building Visualisation tools Qlik desirable * Adobe Analytics desirable * Academic background in a relevant quantitative field: Mathematics, economics, statistics or equivalent Please send your latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
01/07/2024
Full time
Data Analytics Professional * Responsible for enabling decisions that contribute towards journey squad objectives through provision of actionable insights and best in class analytics. * Accountable for delivering in depth analysis (and reporting where required) of customer base across all brands and understanding commercial drivers impacting our customer base (ie ARPU, MRC, SARC, churn, enrichment, usage, allowance, speeds, devices, product holding etc). * Act as the subject matter expert for specific business analysis required by squads, proactively looking for ways of improvement. * Provide analysis balancing the different needs of stakeholders and aim to gain commercial acumen to proactively suggest analysis that will help stakeholders have a better understanding of business problem or opportunities. * Develop business cases/scenarios and commercial evaluation where required. Engage with stakeholders from trading, marketing and finance as required to provide further context complement knowledge of case at hand. * As a key member of the journey squad, engage with all stakeholders to have a holistic view of squad objective and the role of each member. Define and suggest optimum metrics and analytics required that will contribute to overall goal. * Work collaboratively with other analysts to assure consistency in code building, outputs and build a culture of knowledge sharing. * Where required, provide reporting and analysis leveraging on visualisation tools. * Engage with data management team keeping up to date with latest tables available, developments and data quality. * Ensure all analytics activities are in line with GDPR policy. * Strong problem-solving skills; identifying the key problem/opportunity and drivers versus data noise. * Strong analytical and quantitative skills * Good commercial acumen understanding business drivers surrounding customer base * Making the difficult, simple to clearly communicate latest data and reports to all levels of the organisation. * Good stakeholder management skills * Ability to prioritise a complex mix of work and manage time effectively * Use of agile/lean methodologies for continuous delivery and improvement * Good understanding of the application of analytics to customer behaviour * Strong SQL skills * Strong Excel skills * Experience building Visualisation tools Qlik desirable * Adobe Analytics desirable * Academic background in a relevant quantitative field: Mathematics, economics, statistics or equivalent Please send your latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
01/07/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
Product Support Analyst/Trading Support Type: Full Time Permanent Role Location: London, Liverpool Street - Hybrid role Exciting opportunity to join one of the most respected and reputable investment venues for Tier 1 liquidity in the world, having established relationships with banks, brokers, and professional traders across the globe. They are now looking for a Product/Trading Support Analyst to join their client services team. The Client Services team has various areas of responsibility, from monitoring and managing large datacentre installations, setting up advanced solutions with our clients, to maintaining relationships with designated clients and handling on ad hoc basis client queries. This position is both technical and business focused and gives the chosen candidate a great opportunity to learn and experience the full life cycle of advanced global financial trading. The successful candidate will be given full product training. Role Responsibilities * Support, monitor, and operate our live trading platforms in a 24x5 team (Shift Based Rotation). * Monitor and optimise our many B2B bank and client lines. * Configure and roll out technical solutions for clients. * Assist the sales team with developing business. * Setting up client's accounts in various systems and according to client's specifications. * Risk management (matching trades monitoring outside of normal working hours of the Operations department). Key Skills/Experience * Experience and background within the financial services industry; in a FX/OTC product trading support role or in a similar position. * High analytical skills. * Stamina, flexibility, hands-on and ability to work both independently and as a team player. * Ability to work in a structured way with clients and the business unit. * Clear communicator, both written and verbal. * Ability to prioritise issues and workload. * To be client focused and use to working with end clients * Proactive, self-motivated, quick learner and innovative. * General understanding of networking, Windows Servers and application life cycle is a plus. Preferred/Desirable Skills * Experience in the FIX protocol. * Previous experience in MT4/MT5 is highly advantageous.
01/07/2024
Full time
Product Support Analyst/Trading Support Type: Full Time Permanent Role Location: London, Liverpool Street - Hybrid role Exciting opportunity to join one of the most respected and reputable investment venues for Tier 1 liquidity in the world, having established relationships with banks, brokers, and professional traders across the globe. They are now looking for a Product/Trading Support Analyst to join their client services team. The Client Services team has various areas of responsibility, from monitoring and managing large datacentre installations, setting up advanced solutions with our clients, to maintaining relationships with designated clients and handling on ad hoc basis client queries. This position is both technical and business focused and gives the chosen candidate a great opportunity to learn and experience the full life cycle of advanced global financial trading. The successful candidate will be given full product training. Role Responsibilities * Support, monitor, and operate our live trading platforms in a 24x5 team (Shift Based Rotation). * Monitor and optimise our many B2B bank and client lines. * Configure and roll out technical solutions for clients. * Assist the sales team with developing business. * Setting up client's accounts in various systems and according to client's specifications. * Risk management (matching trades monitoring outside of normal working hours of the Operations department). Key Skills/Experience * Experience and background within the financial services industry; in a FX/OTC product trading support role or in a similar position. * High analytical skills. * Stamina, flexibility, hands-on and ability to work both independently and as a team player. * Ability to work in a structured way with clients and the business unit. * Clear communicator, both written and verbal. * Ability to prioritise issues and workload. * To be client focused and use to working with end clients * Proactive, self-motivated, quick learner and innovative. * General understanding of networking, Windows Servers and application life cycle is a plus. Preferred/Desirable Skills * Experience in the FIX protocol. * Previous experience in MT4/MT5 is highly advantageous.
SIEM Cyber Security Controller - SIEM, DV, Cyber, SOC, £47,000 - £57,000 + benefits, Worcestershire, On-site. A renowned technology company with a global footprint, providing top-tier solutions across a wide spectrum of industries including healthcare, financial services, and more. Our collaborations with some of the most recognized names worldwide stem from our commitment to innovation and excellence. With a myriad of exciting projects on the horizon, we are expanding our cyber division and seeking a SIEM Cyber Security Controller to join our dynamic team. If you are looking for join an organisation that has been around longer than most others and stood the test of time then you are reading the write advert! Who we would ideally like to speak with: - Operated in a SOC (Special Operations Center) or a similar environment. - Overseeing a large network, carrying risk assessments and identifying complex cyber-attacks. - Must have operated on highly sensitive information ideally within a military context, however, we do not expect you to disclose examples of this. - Someone that has taken sophisticated technical requirements and communicated these at a military operation level. - Know your way around SIEM (security information & event management), for Real Time analysis. - A demonstrable understanding of Cloud security, there is no one size fits all so it could include the following: involved with an organisation migrating to the Cloud, IaaS (Infrastructure - as - a -service), PaaS (Platform-as-a-service), SaaS (Software as-a-service) and other relevant areas. - Manged and lead a team within a cyber analyst, SOC or security environment. - Good direct experience with IT Service Management tools - ServiceNow and others. - Any qualifications from organisations such as SANS, Crest and other accredited organisations would be welcomed. - Excellent appreciation for the cyber security landscape and how an organisation is impacted in this area. - First class communication skills both written and verbally. - Please be aware that this role is on site full time. IT IS ESSENTIAL THAT YOU HOLD DV CLEARANCE - PLEASE CONSIDER THIS BEFORE APPLYING - WE REALISE THAT YOUR NOTICE PERIOD MIGHT BE SLIGHTLY LONGER AND WE ARE HAPPY TO LOOK AT CANDIDATES UP TO SIX MONTHS MAX. We think the SIEM Cyber Security Controller will give you a lot variety to utilize your skill set. * SIEM Management: Oversee the deployment, configuration, and management of Security Information and Event Management (SIEM) systems to ensure optimal performance and security coverage. * Monitoring and Analysis: Continuously monitor and analyze security events to detect potential threats and vulnerabilities. Utilize advanced analytical tools and techniques to identify security incidents. * Incident Response: Lead the incident response process, including the investigation, containment, eradication, and recovery from security incidents. * Threat Intelligence: Integrate threat intelligence into SIEM processes to enhance detection capabilities and stay ahead of emerging threats. * Collaboration: Work closely with other cybersecurity teams, IT departments, and business units to ensure cohesive and comprehensive security strategies. * Compliance and Reporting: Ensure compliance with relevant regulations and standards. Prepare detailed reports on security incidents and metrics for senior management. * Optimization: Continuously seek ways to improve SIEM operations, including tuning rules, optimizing performance, and implementing new technologies and methodologies. Please do not delay in sending your application via the link. Please be assured that your CV will be treated in the strictest confidence and we would always speak to you before discussing your CV with any potential employer. Please note we are on the client's supplier list for this position. Adecco are operating as an Employment Agency. Adecco are an equal opportunities employer
01/07/2024
Full time
SIEM Cyber Security Controller - SIEM, DV, Cyber, SOC, £47,000 - £57,000 + benefits, Worcestershire, On-site. A renowned technology company with a global footprint, providing top-tier solutions across a wide spectrum of industries including healthcare, financial services, and more. Our collaborations with some of the most recognized names worldwide stem from our commitment to innovation and excellence. With a myriad of exciting projects on the horizon, we are expanding our cyber division and seeking a SIEM Cyber Security Controller to join our dynamic team. If you are looking for join an organisation that has been around longer than most others and stood the test of time then you are reading the write advert! Who we would ideally like to speak with: - Operated in a SOC (Special Operations Center) or a similar environment. - Overseeing a large network, carrying risk assessments and identifying complex cyber-attacks. - Must have operated on highly sensitive information ideally within a military context, however, we do not expect you to disclose examples of this. - Someone that has taken sophisticated technical requirements and communicated these at a military operation level. - Know your way around SIEM (security information & event management), for Real Time analysis. - A demonstrable understanding of Cloud security, there is no one size fits all so it could include the following: involved with an organisation migrating to the Cloud, IaaS (Infrastructure - as - a -service), PaaS (Platform-as-a-service), SaaS (Software as-a-service) and other relevant areas. - Manged and lead a team within a cyber analyst, SOC or security environment. - Good direct experience with IT Service Management tools - ServiceNow and others. - Any qualifications from organisations such as SANS, Crest and other accredited organisations would be welcomed. - Excellent appreciation for the cyber security landscape and how an organisation is impacted in this area. - First class communication skills both written and verbally. - Please be aware that this role is on site full time. IT IS ESSENTIAL THAT YOU HOLD DV CLEARANCE - PLEASE CONSIDER THIS BEFORE APPLYING - WE REALISE THAT YOUR NOTICE PERIOD MIGHT BE SLIGHTLY LONGER AND WE ARE HAPPY TO LOOK AT CANDIDATES UP TO SIX MONTHS MAX. We think the SIEM Cyber Security Controller will give you a lot variety to utilize your skill set. * SIEM Management: Oversee the deployment, configuration, and management of Security Information and Event Management (SIEM) systems to ensure optimal performance and security coverage. * Monitoring and Analysis: Continuously monitor and analyze security events to detect potential threats and vulnerabilities. Utilize advanced analytical tools and techniques to identify security incidents. * Incident Response: Lead the incident response process, including the investigation, containment, eradication, and recovery from security incidents. * Threat Intelligence: Integrate threat intelligence into SIEM processes to enhance detection capabilities and stay ahead of emerging threats. * Collaboration: Work closely with other cybersecurity teams, IT departments, and business units to ensure cohesive and comprehensive security strategies. * Compliance and Reporting: Ensure compliance with relevant regulations and standards. Prepare detailed reports on security incidents and metrics for senior management. * Optimization: Continuously seek ways to improve SIEM operations, including tuning rules, optimizing performance, and implementing new technologies and methodologies. Please do not delay in sending your application via the link. Please be assured that your CV will be treated in the strictest confidence and we would always speak to you before discussing your CV with any potential employer. Please note we are on the client's supplier list for this position. Adecco are operating as an Employment Agency. Adecco are an equal opportunities employer
Application Support Analyst Our client are seeking an Application Support Analyst to join the team onsite on a salary of £30,000 - £32,000 , the Application Support Analyst will respond to raised tickets and supporting users across the business. The main focus of experience of the Application Support Analyst will be in SAP whilst attending site 4 days a week. The ideal Application Support Analyst will be able to operate independently whilst working with other Application Support Analyst and departments. Key Accountabilities: Supporting SAP across the business in Sales, Logistics, Warehouse Management System (WMS), Transport Management System (TMS), Purchasing, Production, Quality and interfaces. Supporting other business applications like Kronos (UKG) application (Time and attendance), Document management application etc. Responding to help desk tickets Supporting users Training users - Planning, creating training materials and delivering training sessions, collecting feedback. Supporting the SAP development team during project implementations Carry out testing Test planning, test cases design, carry out unitary & end to end testing, defect tracking & reporting. Carrying out periodic checks on IT systems and applications (daily, weekly, monthly) Writing SOPs and user manuals Providing administrative support to the IT Manager in terms of KPI reporting and basic admin tasks Work in a safe manner and have a proactive approach to all Health & Safety and environmental issues. Promote Total Quality Management and Continuous Improvement. Working closely with external and internal suppliers/customers This is not a definitive list of all tasks and is not intended to be a total definition of the job, but an outline of duties. The person: Learning: Able to direct and conduct their own learning based on business needs and future trends. Interested in continuous learning and personal development Teamwork: Able to work with other individuals or teams on achieving and accomplishing goals, taking responsibility for results, and being the voice of their unit in the team. Time Management: Able to distinguish between what is important and what is urgent, prioritize their actions and allocate their time effectively. Public Speaking: Able to convey knowledge and ideas in public to others, adapting messages (verbal and non-verbal) and methods to listeners. Adaptability: Maintains a positive perception of the surroundings, resistance to stress and works constructively under pressure; responds resourcefully to change and ambiguity. Manage relationships with clients: Able to understand and use information from internal or external clients to develop relationships and increase satisfaction and perceived value. Solve problems: Able to solve various types of problems in their work (trivial/vital, acute/chronic, easy/difficult), applying appropriate techniques for their solution. Coordinate activities by/in other units: Able to integrate and align their activities with those of other units/individuals who may be involved in or affected in some way by the action. Work with data: Able to establish indicators and interpret and evaluate data that contribute to the monitoring and improvement of work. Manage Resources: Able to effectively and efficiently manage the resource available, achieving an optimal result. Experience supporting SAP business users or in SAP Super user role Experienced SAP user/consultant Basic experience in Excel for analysis Salary: £30,000 - £32,000 Logistics: 4 days on site Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
01/07/2024
Full time
Application Support Analyst Our client are seeking an Application Support Analyst to join the team onsite on a salary of £30,000 - £32,000 , the Application Support Analyst will respond to raised tickets and supporting users across the business. The main focus of experience of the Application Support Analyst will be in SAP whilst attending site 4 days a week. The ideal Application Support Analyst will be able to operate independently whilst working with other Application Support Analyst and departments. Key Accountabilities: Supporting SAP across the business in Sales, Logistics, Warehouse Management System (WMS), Transport Management System (TMS), Purchasing, Production, Quality and interfaces. Supporting other business applications like Kronos (UKG) application (Time and attendance), Document management application etc. Responding to help desk tickets Supporting users Training users - Planning, creating training materials and delivering training sessions, collecting feedback. Supporting the SAP development team during project implementations Carry out testing Test planning, test cases design, carry out unitary & end to end testing, defect tracking & reporting. Carrying out periodic checks on IT systems and applications (daily, weekly, monthly) Writing SOPs and user manuals Providing administrative support to the IT Manager in terms of KPI reporting and basic admin tasks Work in a safe manner and have a proactive approach to all Health & Safety and environmental issues. Promote Total Quality Management and Continuous Improvement. Working closely with external and internal suppliers/customers This is not a definitive list of all tasks and is not intended to be a total definition of the job, but an outline of duties. The person: Learning: Able to direct and conduct their own learning based on business needs and future trends. Interested in continuous learning and personal development Teamwork: Able to work with other individuals or teams on achieving and accomplishing goals, taking responsibility for results, and being the voice of their unit in the team. Time Management: Able to distinguish between what is important and what is urgent, prioritize their actions and allocate their time effectively. Public Speaking: Able to convey knowledge and ideas in public to others, adapting messages (verbal and non-verbal) and methods to listeners. Adaptability: Maintains a positive perception of the surroundings, resistance to stress and works constructively under pressure; responds resourcefully to change and ambiguity. Manage relationships with clients: Able to understand and use information from internal or external clients to develop relationships and increase satisfaction and perceived value. Solve problems: Able to solve various types of problems in their work (trivial/vital, acute/chronic, easy/difficult), applying appropriate techniques for their solution. Coordinate activities by/in other units: Able to integrate and align their activities with those of other units/individuals who may be involved in or affected in some way by the action. Work with data: Able to establish indicators and interpret and evaluate data that contribute to the monitoring and improvement of work. Manage Resources: Able to effectively and efficiently manage the resource available, achieving an optimal result. Experience supporting SAP business users or in SAP Super user role Experienced SAP user/consultant Basic experience in Excel for analysis Salary: £30,000 - £32,000 Logistics: 4 days on site Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
IFS Application Analyst | Perm | Surbiton | £40-45k *MUST BE ELIGIBLE FOR SC CLEARANCE* Out clients are looking for an Application Analyst to support the implementation of the technical and application roadmap for and new ERP system, IFS . You will function as a business analyst, providing support and solutions for the designated application or service. Roles and Responsibilties Support the delivery of the technical and application product roadmap for the IFS system. Delivers business analysis on requirements, providing a functional specification and associated testing documentation to IT team members, and gains approval for requirements through the IT Business Partner with the client services team. Works with software owner/vendor and support partners to gain product roadmap awareness, specifications, technical support, and the relationship Carry out support for IFS Applications updates and releases (ie conducting an analysis of the release notes and ensuring that developments and testing scenarios are updated accordingly) Act as liaison between business stakeholders, vendors, management, end users, and the development team Requirements You will be required to Obtain SC clearance and therefore hold a UK Passport A minimum of 2 years' experience in business analysis and technical architecture roles in complex business environments would be an advantage A minimum of 2 years experience in working with the IFS ERP solution. Experience with ITSM, Agile Project Management and/or ITIL. Certifications are also an advantage. Demonstrated strong problem solving and analytical skill including stakeholder management, training, presentation, and public speaking. IFS Application Analyst | Perm | Surbiton | £40-45k *MUST BE ELIGIBLE FOR SC CLEARANCE*
01/07/2024
Full time
IFS Application Analyst | Perm | Surbiton | £40-45k *MUST BE ELIGIBLE FOR SC CLEARANCE* Out clients are looking for an Application Analyst to support the implementation of the technical and application roadmap for and new ERP system, IFS . You will function as a business analyst, providing support and solutions for the designated application or service. Roles and Responsibilties Support the delivery of the technical and application product roadmap for the IFS system. Delivers business analysis on requirements, providing a functional specification and associated testing documentation to IT team members, and gains approval for requirements through the IT Business Partner with the client services team. Works with software owner/vendor and support partners to gain product roadmap awareness, specifications, technical support, and the relationship Carry out support for IFS Applications updates and releases (ie conducting an analysis of the release notes and ensuring that developments and testing scenarios are updated accordingly) Act as liaison between business stakeholders, vendors, management, end users, and the development team Requirements You will be required to Obtain SC clearance and therefore hold a UK Passport A minimum of 2 years' experience in business analysis and technical architecture roles in complex business environments would be an advantage A minimum of 2 years experience in working with the IFS ERP solution. Experience with ITSM, Agile Project Management and/or ITIL. Certifications are also an advantage. Demonstrated strong problem solving and analytical skill including stakeholder management, training, presentation, and public speaking. IFS Application Analyst | Perm | Surbiton | £40-45k *MUST BE ELIGIBLE FOR SC CLEARANCE*
Leading Financial Services organisation require a Financial Systems Analyst/Developer to enhance and manage the integrity of their financial data and processes. You will ensure that data interfaces operate efficiently, data quality is maintained and subsequent management information/data outputs provided to the FP&A function is accurate and timely. Client Details Leading Financial Services organisation Description Leading Financial Services organisation require a Financial Systems Analyst/Developer to enhance and manage the integrity of their financial data and processes. You will ensure that data interfaces operate efficiently, data quality is maintained and subsequent management information/data outputs provided to the FP&A function is accurate and timely. Key Responsibilities: Manage all aspects of delivering data to Finance administered systems (primarily Cognos TM1 and Power BI). Extract data from a range of sources and perform data cleansing as required. Manage data feeds between various source systems and Cognos TM1 reporting and forecasting tool. Perform necessary control reconciliations and resolve data anomalies and exceptions. Support design, build and maintenance of financial systems for reporting and forecasting purposes Utilise Macros/VBA/SQL to drive the development of insightful financial analysis and identify opportunities to add value. Embed a culture of seeking to continuously improve processes and be an advocate of change within a growing organisation. Support the upgrade and development of Finance administered systems. Advise on changes necessary to security to ensure appropriate segregation of duties or to improve efficiency, control, accuracy or effectiveness of Finance systems. Provide information requested by internal or external auditors. Lead training on Finance administered systems. Represent the Finance function on project and other ad-hoc work requests. Key Skills/Experience: Strong knowledge of administering and developing Financial Systems Advanced VBA/Macro skills with knowledge of developing data cubes, SQL skills are highly desirable Prior experience of collating, managing, and analysing large volumes of data from a range of sources. Flexible and willing to adapt to changing business demands, with a focus on quality, timely delivery, and continuous improvement. Experience of working with Financial ERP systems - ideally Cognos TM1 or similar Prior experience of administering databases and managing manual data feeds would be advantageous. Qualified or part qualified Accountant or Financial Services experience would be advantageous. Profile Strong knowledge of administering and developing Financial Systems Advanced VBA/Macro skills with knowledge of developing data cubes, SQL skills are highly desirable Prior experience of collating, managing, and analysing large volumes of data from a range of sources. Flexible and willing to adapt to changing business demands, with a focus on quality, timely delivery, and continuous improvement. Experience of working with Financial ERP systems - ideally Cognos TM1 or similar Prior experience of administering databases and managing manual data feeds would be advantageous. Qualified or part qualified Accountant or Financial Services experience would be advantageous. Job Offer Opportunity to work with a rapidly expanding organisation Clearly defined promotion/progression Pathway
01/07/2024
Full time
Leading Financial Services organisation require a Financial Systems Analyst/Developer to enhance and manage the integrity of their financial data and processes. You will ensure that data interfaces operate efficiently, data quality is maintained and subsequent management information/data outputs provided to the FP&A function is accurate and timely. Client Details Leading Financial Services organisation Description Leading Financial Services organisation require a Financial Systems Analyst/Developer to enhance and manage the integrity of their financial data and processes. You will ensure that data interfaces operate efficiently, data quality is maintained and subsequent management information/data outputs provided to the FP&A function is accurate and timely. Key Responsibilities: Manage all aspects of delivering data to Finance administered systems (primarily Cognos TM1 and Power BI). Extract data from a range of sources and perform data cleansing as required. Manage data feeds between various source systems and Cognos TM1 reporting and forecasting tool. Perform necessary control reconciliations and resolve data anomalies and exceptions. Support design, build and maintenance of financial systems for reporting and forecasting purposes Utilise Macros/VBA/SQL to drive the development of insightful financial analysis and identify opportunities to add value. Embed a culture of seeking to continuously improve processes and be an advocate of change within a growing organisation. Support the upgrade and development of Finance administered systems. Advise on changes necessary to security to ensure appropriate segregation of duties or to improve efficiency, control, accuracy or effectiveness of Finance systems. Provide information requested by internal or external auditors. Lead training on Finance administered systems. Represent the Finance function on project and other ad-hoc work requests. Key Skills/Experience: Strong knowledge of administering and developing Financial Systems Advanced VBA/Macro skills with knowledge of developing data cubes, SQL skills are highly desirable Prior experience of collating, managing, and analysing large volumes of data from a range of sources. Flexible and willing to adapt to changing business demands, with a focus on quality, timely delivery, and continuous improvement. Experience of working with Financial ERP systems - ideally Cognos TM1 or similar Prior experience of administering databases and managing manual data feeds would be advantageous. Qualified or part qualified Accountant or Financial Services experience would be advantageous. Profile Strong knowledge of administering and developing Financial Systems Advanced VBA/Macro skills with knowledge of developing data cubes, SQL skills are highly desirable Prior experience of collating, managing, and analysing large volumes of data from a range of sources. Flexible and willing to adapt to changing business demands, with a focus on quality, timely delivery, and continuous improvement. Experience of working with Financial ERP systems - ideally Cognos TM1 or similar Prior experience of administering databases and managing manual data feeds would be advantageous. Qualified or part qualified Accountant or Financial Services experience would be advantageous. Job Offer Opportunity to work with a rapidly expanding organisation Clearly defined promotion/progression Pathway
This truly isn't one of those that come around that often. I'm super proud to be working exclusively with one of my favourite clients on their exciting search for their very FIRST InfoSec specialist to join their growing tech outfit. They're a growing technology business who are truly a force to be reckoned with, within their chosen industry. These guys are the best at what they do and their SaaS solution is unrivalled. They're growing exponentially and are constantly on-boarding new clients - So we are now at a stage where we need a dedicated InfoSec Analyst to take the reigns and ensure their customers achieve certification are are compliant with ISO27001. This is a super important hire for them as their first InfoSec specialist - we're looking for someone they can trust, who is super motivated and isnt phased by working autonomously. Naturally, you'll have the support of your Director (Who does this remit now!) but we're looking for someone who is comfortable taking the reigns. You'll ensure protection of information assets and technologies and contribute to the completion of security related audits such as ISO27001, general governance Conduct and document internal audits where needed. The best part of this role is undoubtedly the people you will be working for. I know both of the founders well They're the sort of people you will LOVE to work with. They're not only super likeable and down to earth; but they have a real vision for the evolution of the company and they look after their people incredibly well. ALSO! They have just received a huge investment which will result in numerous new hires into the office and overall tech investment into their amazing product - It couldnt be a busier or more exciting time to join! You can work remotely - with one day a month within their West Midlands based office and in return you will receive up to £40k DOE plus wider benefits (including annual bonus!) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/07/2024
Full time
This truly isn't one of those that come around that often. I'm super proud to be working exclusively with one of my favourite clients on their exciting search for their very FIRST InfoSec specialist to join their growing tech outfit. They're a growing technology business who are truly a force to be reckoned with, within their chosen industry. These guys are the best at what they do and their SaaS solution is unrivalled. They're growing exponentially and are constantly on-boarding new clients - So we are now at a stage where we need a dedicated InfoSec Analyst to take the reigns and ensure their customers achieve certification are are compliant with ISO27001. This is a super important hire for them as their first InfoSec specialist - we're looking for someone they can trust, who is super motivated and isnt phased by working autonomously. Naturally, you'll have the support of your Director (Who does this remit now!) but we're looking for someone who is comfortable taking the reigns. You'll ensure protection of information assets and technologies and contribute to the completion of security related audits such as ISO27001, general governance Conduct and document internal audits where needed. The best part of this role is undoubtedly the people you will be working for. I know both of the founders well They're the sort of people you will LOVE to work with. They're not only super likeable and down to earth; but they have a real vision for the evolution of the company and they look after their people incredibly well. ALSO! They have just received a huge investment which will result in numerous new hires into the office and overall tech investment into their amazing product - It couldnt be a busier or more exciting time to join! You can work remotely - with one day a month within their West Midlands based office and in return you will receive up to £40k DOE plus wider benefits (including annual bonus!) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Start Date: ASAP Contract Length: 12 Month Contract Location/Remote Working: 2 Days on site in Bern - 3 Days Remote Pay Rate: 70 - 96 CHF Per Hour Summary Trust in SODA is collaborating with a Transport company seeking an experienced Application Consultant SAP FI/CO. Responsibilities Transition Risk Mitigation: Identify potential risks and vulnerabilities associated with transitioning value flows (specifically sales and revenue accounting) to a new platform. Analyse the impact on existing processes, data integrity, and overall business operations. Develop strategies and measures to minimize and control these risks. Collaborate closely with internal stakeholders to implement effective risk mitigation measures. Ensuring Data Consistency and Accurate Financial Statements: Evaluate existing internal control systems and processes. Identify any control gaps or weaknesses (both technical and financial). Implement appropriate controls and audit procedures to maintain data consistency and ensure accurate financial reporting. Process Documentation and Employee Training: Document processes and value flows clearly. Collaborate with relevant departments to validate and update process documentation. Create training materials to educate employees on the new processes and procedures. Continuous Improvement and Optimization: Observe employees at their workplaces to understand current processes and challenges. Identify opportunities for optimization and efficiency improvement within a continuous improvement framework. Propose solutions and recommendations for process optimization. Work closely with stakeholders, particularly the Finance/Clearing department, to implement these improvements. Skills Professional Skills: Risk Mitigation during Financial Value Flow Migration: Proficient in minimizing risks during the transition of financial value flows. Internal Control System (ICS) Familiarity: Knowledgeable about ICS and its impact on financial statements. Mandatory SAP FI/CO Experience: Hands-on experience with SAP FI/CO. Data Consistency and Integrity Understanding: Adept at maintaining data consistency and integrity. Process Documentation and Optimization Expertise: Skilled in documenting processes and optimizing workflows. Methodological Skills: Analytical Thinking: Ability to grasp complex relationships. Process Modelling and Optimization Knowledge: Proficient in process modelling and optimization techniques. Workplace Support and Optimization Identification: Skilful at identifying optimization opportunities during workplace support. Communication Skills: Effective Communication: Proficient in both written and oral expression. Clear Issue Explanation: Capable of explaining complex issues clearly. Collaboration Skills: Works effectively with internal stakeholders. Strong German Language Proficiency: Fluent in German, both written and spoken. Personal Qualities: Independence and Self-Responsibility: Demonstrates an independent working style. Adaptability to Changing Requirements: Flexible and adaptable in response to evolving needs. Resilience under Time Pressure: Thrives in time-sensitive situations. Reliability and Trustworthiness: Known for dependability. Education and Experience: Qualification: Holds a degree in business administration, business informatics, or a related field. Professional Background: Brings several years of experience as a business analyst or in similar roles. IT and Financial Expertise: Experienced in handling complex IT systems and financial processes. Desirable SAP BRIM Experience: Familiarity with SAP BRIM.
01/07/2024
Project-based
Start Date: ASAP Contract Length: 12 Month Contract Location/Remote Working: 2 Days on site in Bern - 3 Days Remote Pay Rate: 70 - 96 CHF Per Hour Summary Trust in SODA is collaborating with a Transport company seeking an experienced Application Consultant SAP FI/CO. Responsibilities Transition Risk Mitigation: Identify potential risks and vulnerabilities associated with transitioning value flows (specifically sales and revenue accounting) to a new platform. Analyse the impact on existing processes, data integrity, and overall business operations. Develop strategies and measures to minimize and control these risks. Collaborate closely with internal stakeholders to implement effective risk mitigation measures. Ensuring Data Consistency and Accurate Financial Statements: Evaluate existing internal control systems and processes. Identify any control gaps or weaknesses (both technical and financial). Implement appropriate controls and audit procedures to maintain data consistency and ensure accurate financial reporting. Process Documentation and Employee Training: Document processes and value flows clearly. Collaborate with relevant departments to validate and update process documentation. Create training materials to educate employees on the new processes and procedures. Continuous Improvement and Optimization: Observe employees at their workplaces to understand current processes and challenges. Identify opportunities for optimization and efficiency improvement within a continuous improvement framework. Propose solutions and recommendations for process optimization. Work closely with stakeholders, particularly the Finance/Clearing department, to implement these improvements. Skills Professional Skills: Risk Mitigation during Financial Value Flow Migration: Proficient in minimizing risks during the transition of financial value flows. Internal Control System (ICS) Familiarity: Knowledgeable about ICS and its impact on financial statements. Mandatory SAP FI/CO Experience: Hands-on experience with SAP FI/CO. Data Consistency and Integrity Understanding: Adept at maintaining data consistency and integrity. Process Documentation and Optimization Expertise: Skilled in documenting processes and optimizing workflows. Methodological Skills: Analytical Thinking: Ability to grasp complex relationships. Process Modelling and Optimization Knowledge: Proficient in process modelling and optimization techniques. Workplace Support and Optimization Identification: Skilful at identifying optimization opportunities during workplace support. Communication Skills: Effective Communication: Proficient in both written and oral expression. Clear Issue Explanation: Capable of explaining complex issues clearly. Collaboration Skills: Works effectively with internal stakeholders. Strong German Language Proficiency: Fluent in German, both written and spoken. Personal Qualities: Independence and Self-Responsibility: Demonstrates an independent working style. Adaptability to Changing Requirements: Flexible and adaptable in response to evolving needs. Resilience under Time Pressure: Thrives in time-sensitive situations. Reliability and Trustworthiness: Known for dependability. Education and Experience: Qualification: Holds a degree in business administration, business informatics, or a related field. Professional Background: Brings several years of experience as a business analyst or in similar roles. IT and Financial Expertise: Experienced in handling complex IT systems and financial processes. Desirable SAP BRIM Experience: Familiarity with SAP BRIM.
Functional Specialist at Energy IT Development Unit Do you want to help shape energy markets? Join Energy IT development team and help us build power trading platforms used by major European energy exchanges. Our products have the highest market share in Intraday power trading in Europe. Our development teams are located in Prague, they consist of highly skilled professionals and work with the latest proven industry standard technologies. Your area of work For our Section "Energy IT, we are looking for a dedicated Functional Specialist to contribute to analysis and development of our products in the agile working environment. Your responsibilities Analyze the functional requirements of the software systems, processes, and procedures Develop functional specifications, user stories, and use cases Design and document system processes and workflows Act as a liaison between business and technical teams Perform analysis of existing systems to identify areas for improvement Test system performance and troubleshoot any issues Develop test plans, scripts, and procedures Provide user training and technical support Requirements for candidate Ability to learn quickly and work independently Excellent problem-solving, communication, and organizational skills 2+ years of experience with analysis in software development Experience working with software systems and databases Knowledge of software development life cycle Experience with programming languages or database systems is a plus Proficiency in English
01/07/2024
Project-based
Functional Specialist at Energy IT Development Unit Do you want to help shape energy markets? Join Energy IT development team and help us build power trading platforms used by major European energy exchanges. Our products have the highest market share in Intraday power trading in Europe. Our development teams are located in Prague, they consist of highly skilled professionals and work with the latest proven industry standard technologies. Your area of work For our Section "Energy IT, we are looking for a dedicated Functional Specialist to contribute to analysis and development of our products in the agile working environment. Your responsibilities Analyze the functional requirements of the software systems, processes, and procedures Develop functional specifications, user stories, and use cases Design and document system processes and workflows Act as a liaison between business and technical teams Perform analysis of existing systems to identify areas for improvement Test system performance and troubleshoot any issues Develop test plans, scripts, and procedures Provide user training and technical support Requirements for candidate Ability to learn quickly and work independently Excellent problem-solving, communication, and organizational skills 2+ years of experience with analysis in software development Experience working with software systems and databases Knowledge of software development life cycle Experience with programming languages or database systems is a plus Proficiency in English
12 Months Extendable Contract - Remember tax in Bulgaria for Freelancers is under 10% Are you a Functional Analyst looking for your next exciting new project? Do you have strong analytical & problem/solving skills? Are you familiar with Jira, MySQL and User stories? They are looking for the following core competences: Agile Methodologies, Analytical thinking, Collaborating, Data driven, IT Security, Software development. The have also said that they would like someone who would be comfortable coaching Juniors. As a senior generic Functional Analyst, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase; - You perform the functional analysis of information systems and draw up the functional design after the pre-study; - You support changes and enhancements from development through production; - You recommend and implement system enhancements; - You develop new program requirements and specifications to support specific customer needs; - You support system upgrades and resolve problems with current systems; - You analyse service requests to determine feasibility, technological changes, resource requirements and project time estimates. You have the following core competences: Agile Methodologies, Analytical thinking, Collaborating, Data driven, IT Security, Software development. Skills, Please mark out of 5 (/5) Business knowledge User Stories Language knowledge English Soft skills Analytical mind and strong conceptual thinking Technical skills Jira
01/07/2024
Project-based
12 Months Extendable Contract - Remember tax in Bulgaria for Freelancers is under 10% Are you a Functional Analyst looking for your next exciting new project? Do you have strong analytical & problem/solving skills? Are you familiar with Jira, MySQL and User stories? They are looking for the following core competences: Agile Methodologies, Analytical thinking, Collaborating, Data driven, IT Security, Software development. The have also said that they would like someone who would be comfortable coaching Juniors. As a senior generic Functional Analyst, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase; - You perform the functional analysis of information systems and draw up the functional design after the pre-study; - You support changes and enhancements from development through production; - You recommend and implement system enhancements; - You develop new program requirements and specifications to support specific customer needs; - You support system upgrades and resolve problems with current systems; - You analyse service requests to determine feasibility, technological changes, resource requirements and project time estimates. You have the following core competences: Agile Methodologies, Analytical thinking, Collaborating, Data driven, IT Security, Software development. Skills, Please mark out of 5 (/5) Business knowledge User Stories Language knowledge English Soft skills Analytical mind and strong conceptual thinking Technical skills Jira
Projektleiter/Business Analyst/Remoteanteill/Lizenz Management 80-100%/Bern Projekt: Für einen Kunden aus dem Logistikbereich suchen wir einen erfahrenen Projektleiter/ Business Analysten für verschiedene Kurzprojekte. Der Einsatzort ist in Zollikofen - Wankdorf. Wenn Sie Ihre Fähigkeiten in der Projektleitung und Business-Analyse in einem agilen Umfeld unter Beweis stellen möchten, sind Sie bei uns genau richtig. Aufgaben: Toolevaluation Partner- und Lizenzmanagement: Softwareauswahl für die Pflege von Partnerkontakten und Lizenzen (40-50% Pensum) Projekt P6981 - Starke Authentisierung: Konfiguration und Einführung neuer Authentisierungs-URLs im VMAX Kassensystem (20-30% Pensum) Rundown Anaconda: Organisation eines Systemscans zur Sicherstellung der Deinstallation nicht lizenzierter Software (20% Pensum) Qualifikation: Nachgewiesene Erfahrung in der Projektleitung und Business-Analyse, vorzugsweise in einem agilen Umfeld. Erfahrung in der Bewertung und Auswahl von Softwarelösungen wie ServiceNow, SAP/Ariba und Bechtle. Expertise in agilen Projektmanagement-Methoden (Scrum, Kanban) und Nutzung von Tools wie Jira oder MS Project. Kenntnisse in der Konfiguration von Kassensystemen (VMAX) und Implementierung von Authentifizierungsmechanismen von Vorteil Erfahrung mit System-Scans, Lizenzmanagement und Kommunikation mit Softwareanbietern zur Einhaltung von IT-Sicherheitsstandards. Fortgeschrittene Fähigkeiten in Excel und BI-Tools wie Power BI zur Analyse und Berichterstattung. Starke Fähigkeiten in der Nutzung von Kommunikations- und Dokumentationstools (Teams, SharePoint) für effektive Zusammenarbeit und Stakeholder-Management. Analytisches Denken und proaktive Herangehensweise an Problemstellungen. Sprachen: Deutsch: C1 Level Englisch: B2 Level Referenz Nr: 923513MH Rolle: Projektleiter/Business Analyst (m/w/d) Auslastung: 80-100%, Start: 15.07.2024 Ende: 31.12.2024 Option auf Verlängerung Wenn Sie an dieser Stelle interessiert sind, senden Sie uns bitte Ihre vollständigen Bewerbungsunterlagen über den Link in dieser Anzeige. Über uns: ITech Consult ist ein ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist darauf spezialisiert, IT-Kandidaten für Aufträge zu rekrutieren. Wir wurden 1997 von IT-Fachleuten gegründet und wissen daher, wie wichtig professionelle Unterstützung bei der Suche und der Arbeit an Projekten
01/07/2024
Project-based
Projektleiter/Business Analyst/Remoteanteill/Lizenz Management 80-100%/Bern Projekt: Für einen Kunden aus dem Logistikbereich suchen wir einen erfahrenen Projektleiter/ Business Analysten für verschiedene Kurzprojekte. Der Einsatzort ist in Zollikofen - Wankdorf. Wenn Sie Ihre Fähigkeiten in der Projektleitung und Business-Analyse in einem agilen Umfeld unter Beweis stellen möchten, sind Sie bei uns genau richtig. Aufgaben: Toolevaluation Partner- und Lizenzmanagement: Softwareauswahl für die Pflege von Partnerkontakten und Lizenzen (40-50% Pensum) Projekt P6981 - Starke Authentisierung: Konfiguration und Einführung neuer Authentisierungs-URLs im VMAX Kassensystem (20-30% Pensum) Rundown Anaconda: Organisation eines Systemscans zur Sicherstellung der Deinstallation nicht lizenzierter Software (20% Pensum) Qualifikation: Nachgewiesene Erfahrung in der Projektleitung und Business-Analyse, vorzugsweise in einem agilen Umfeld. Erfahrung in der Bewertung und Auswahl von Softwarelösungen wie ServiceNow, SAP/Ariba und Bechtle. Expertise in agilen Projektmanagement-Methoden (Scrum, Kanban) und Nutzung von Tools wie Jira oder MS Project. Kenntnisse in der Konfiguration von Kassensystemen (VMAX) und Implementierung von Authentifizierungsmechanismen von Vorteil Erfahrung mit System-Scans, Lizenzmanagement und Kommunikation mit Softwareanbietern zur Einhaltung von IT-Sicherheitsstandards. Fortgeschrittene Fähigkeiten in Excel und BI-Tools wie Power BI zur Analyse und Berichterstattung. Starke Fähigkeiten in der Nutzung von Kommunikations- und Dokumentationstools (Teams, SharePoint) für effektive Zusammenarbeit und Stakeholder-Management. Analytisches Denken und proaktive Herangehensweise an Problemstellungen. Sprachen: Deutsch: C1 Level Englisch: B2 Level Referenz Nr: 923513MH Rolle: Projektleiter/Business Analyst (m/w/d) Auslastung: 80-100%, Start: 15.07.2024 Ende: 31.12.2024 Option auf Verlängerung Wenn Sie an dieser Stelle interessiert sind, senden Sie uns bitte Ihre vollständigen Bewerbungsunterlagen über den Link in dieser Anzeige. Über uns: ITech Consult ist ein ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist darauf spezialisiert, IT-Kandidaten für Aufträge zu rekrutieren. Wir wurden 1997 von IT-Fachleuten gegründet und wissen daher, wie wichtig professionelle Unterstützung bei der Suche und der Arbeit an Projekten
Salesforce Developer Start Date: ASAP Contract Length : 12 Months + Extension Location : Zurich, Switzerland Rate: 120 CHF Per Hour Job Summary: Trust in SODA are partnered with a leading consultancy looking for a skilled Salesforce Developer to design and implement customized solutions within the Salesforce platform. This role involves collaborating with various stakeholders to understand their needs, creating custom fields and objects, writing Apex classes and triggers, and integrating Salesforce with other systems. Key Responsibilities: - Custom Development: Develop custom applications using Salesforce Apex, Visualforce, Lightning components, and other related technologies. - Integration: Integrate Salesforce with other systems using APIs, Middleware, and third-party tools. - Customization: Customize Salesforce objects, fields, record types, page layouts, workflows, and validation rules to meet business requirements. - Data Management: Manage data migration and data quality within Salesforce. Develop and execute data migration plans for importing data from Legacy systems. - User Support: Provide technical support to Salesforce end users. Troubleshoot and resolve system issues. - Project Collaboration: Work with business analysts, project managers, and other stakeholders to gather requirements, define project scope, and deliver solutions. - Documentation: Create and maintain documentation on processes, policies, application configuration, and help-related materials for users. - Testing: Perform unit testing, and integration testing, and assist with user acceptance testing to ensure solutions meet business requirements. - Best Practices: Follow best practices for Salesforce development and implementation. Keep up-to-date with Salesforce releases, features, and best practices. Qualifications: - Education: Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 3-5 years of experience as a Salesforce Developer. - Proven experience in Salesforce custom development (Apex, Visualforce, Lightning Components). - Experience with Salesforce integrations using REST/SOAP APIs. - Certifications: Salesforce Developer certification(s) preferred (eg, Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II). Technical Skills: - Strong knowledge of Salesforce configuration and custom development. - Proficiency in Apex, Visualforce, Lightning, JavaScript, HTML, and CSS. - Experience with Salesforce data tools (Data Loader, Workbench, etc.). - Understanding of Salesforce security and sharing rules. - Familiarity with Agile methodologies and DevOps practices.
01/07/2024
Project-based
Salesforce Developer Start Date: ASAP Contract Length : 12 Months + Extension Location : Zurich, Switzerland Rate: 120 CHF Per Hour Job Summary: Trust in SODA are partnered with a leading consultancy looking for a skilled Salesforce Developer to design and implement customized solutions within the Salesforce platform. This role involves collaborating with various stakeholders to understand their needs, creating custom fields and objects, writing Apex classes and triggers, and integrating Salesforce with other systems. Key Responsibilities: - Custom Development: Develop custom applications using Salesforce Apex, Visualforce, Lightning components, and other related technologies. - Integration: Integrate Salesforce with other systems using APIs, Middleware, and third-party tools. - Customization: Customize Salesforce objects, fields, record types, page layouts, workflows, and validation rules to meet business requirements. - Data Management: Manage data migration and data quality within Salesforce. Develop and execute data migration plans for importing data from Legacy systems. - User Support: Provide technical support to Salesforce end users. Troubleshoot and resolve system issues. - Project Collaboration: Work with business analysts, project managers, and other stakeholders to gather requirements, define project scope, and deliver solutions. - Documentation: Create and maintain documentation on processes, policies, application configuration, and help-related materials for users. - Testing: Perform unit testing, and integration testing, and assist with user acceptance testing to ensure solutions meet business requirements. - Best Practices: Follow best practices for Salesforce development and implementation. Keep up-to-date with Salesforce releases, features, and best practices. Qualifications: - Education: Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 3-5 years of experience as a Salesforce Developer. - Proven experience in Salesforce custom development (Apex, Visualforce, Lightning Components). - Experience with Salesforce integrations using REST/SOAP APIs. - Certifications: Salesforce Developer certification(s) preferred (eg, Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II). Technical Skills: - Strong knowledge of Salesforce configuration and custom development. - Proficiency in Apex, Visualforce, Lightning, JavaScript, HTML, and CSS. - Experience with Salesforce data tools (Data Loader, Workbench, etc.). - Understanding of Salesforce security and sharing rules. - Familiarity with Agile methodologies and DevOps practices.
Pulse IT Recruitment Ltd
Milton Keynes, Buckinghamshire
Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in Bedfordshire who offer web & software (SaaS) products/services to national & international clients. Products are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st Line Bespoke Software Support Problem Management SLA Management Ticket Management Customer satisfaction Bespoke Software Support Agile (ideally) This role will suit candidates looking for a real challenge and who want to be part of a creative growing Software & Technology driven business. Due to the nature of the position, we are looking for someone who has solid communication ( written & Verbal ), and client interaction skills. Career progression is on offer in abundance therefore entrepreneurial drive and ambition is essential. Key Skills for this role include: Software Support, SLA Management, and Application Support. As part of the role, you will be rewarded with the following: An attractive starting salary! A chance to learn new technologies & techniques Personal training budget A fun, dynamic working environment. Excellent career progression Salary re-views Attractive holiday entitlement Excellent work life balance Hybrid remote working (after probation)
01/07/2024
Full time
Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in Bedfordshire who offer web & software (SaaS) products/services to national & international clients. Products are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st Line Bespoke Software Support Problem Management SLA Management Ticket Management Customer satisfaction Bespoke Software Support Agile (ideally) This role will suit candidates looking for a real challenge and who want to be part of a creative growing Software & Technology driven business. Due to the nature of the position, we are looking for someone who has solid communication ( written & Verbal ), and client interaction skills. Career progression is on offer in abundance therefore entrepreneurial drive and ambition is essential. Key Skills for this role include: Software Support, SLA Management, and Application Support. As part of the role, you will be rewarded with the following: An attractive starting salary! A chance to learn new technologies & techniques Personal training budget A fun, dynamic working environment. Excellent career progression Salary re-views Attractive holiday entitlement Excellent work life balance Hybrid remote working (after probation)
IT Software Licence Analyst - HYBRID WORKING We are working with one of our biggest customers who are a household name based in Surrey. We are looking for an experienced IT Software Licence Analyst yo work on a hybrid basis - 2 days in the office. Job Role: Primarily responsible for carrying out the operational activities of the Software License Management team, which includes maintaining software catalogues, availability of the right software applications to right Business Units and taking precautionary steps to eliminate software past its due date. You will be responsible for ensuring that regular audits are undertaken to reconcile the installed software base against purchased software licences to verify compliance. You will also be responsible for ensuring that all software licensing orders, renewals and contracts are managed accurately and efficiently. Job responsibilities: Monitor the Service Now SAM queues Action the tickets from Service Now and keep the queue to minimal or zero as much as possible Escalate any issues arising from tickets to the relevant SAM Team member Assist with BAU actions on compliance tracker by doing surveys Creating tickets for uninstallation where required. Assist the team in collating Proof of License to be updated in the SAM tools regarding both renewals and new purchases Support team in any ad-hoc activities and future development programs Run/compile ad hoc or regular software licence compliance reports as required Run and action reports from SAM Tools to identify and remediate unused software Skills: Basic knowledge of software/hardware life cycle management, compliance and process improvement Working understanding of software licensing and grasp of contract language Working knowledge of software and procurement life cycle Working understanding of Software Asset Management tools like ServiceNow/Snow/Flexera Strong data analysis and manipulation on Excel Experience in working with virtual teams Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/06/2024
IT Software Licence Analyst - HYBRID WORKING We are working with one of our biggest customers who are a household name based in Surrey. We are looking for an experienced IT Software Licence Analyst yo work on a hybrid basis - 2 days in the office. Job Role: Primarily responsible for carrying out the operational activities of the Software License Management team, which includes maintaining software catalogues, availability of the right software applications to right Business Units and taking precautionary steps to eliminate software past its due date. You will be responsible for ensuring that regular audits are undertaken to reconcile the installed software base against purchased software licences to verify compliance. You will also be responsible for ensuring that all software licensing orders, renewals and contracts are managed accurately and efficiently. Job responsibilities: Monitor the Service Now SAM queues Action the tickets from Service Now and keep the queue to minimal or zero as much as possible Escalate any issues arising from tickets to the relevant SAM Team member Assist with BAU actions on compliance tracker by doing surveys Creating tickets for uninstallation where required. Assist the team in collating Proof of License to be updated in the SAM tools regarding both renewals and new purchases Support team in any ad-hoc activities and future development programs Run/compile ad hoc or regular software licence compliance reports as required Run and action reports from SAM Tools to identify and remediate unused software Skills: Basic knowledge of software/hardware life cycle management, compliance and process improvement Working understanding of software licensing and grasp of contract language Working knowledge of software and procurement life cycle Working understanding of Software Asset Management tools like ServiceNow/Snow/Flexera Strong data analysis and manipulation on Excel Experience in working with virtual teams Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website