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*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

NO SPONSORSHIP CMDB/CMS Data Modeler Administrator - Configuration/Implementation Salary: $110k to $118k plus 15% bonus Location: Dallas, TX 3 days onsite 2 days Remote You will be responsible for managing the population of the CMDB ServiceNow configuration management. You will be designing, configuring, implementing CMDB. Onboarding and modelling. You will need 5 years CMDB automated discovery process improvement manage cloud inventory ITIL processes IT asset management Change management incident and problem management event management creating and maintaining metrics reports and dashboards CMDB/CMS data models This position is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management SME. This role is focusing on ServiceNow, CMDB, manually creating CSDM Models, service mapping, Cloud inventory, ITSM, Discovery, etc. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong Excel and PowerPoint skills required

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management SME. This role is focusing on ServiceNow, CMDB, manually creating CSDM Models, service mapping, Cloud inventory, ITSM, Discovery, etc. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong Excel and PowerPoint skills required

Job Title: Principal Endur Back Office Business Analyst Location: Hybrid (60/40 split) - 3 days per week in Canary Wharf Contract Duration: Until 31st December 2025 (Inside IR35, with potential extension) Start Date: ASAP About the Role GlobalLogic is seeking a highly skilled Principal Endur Back Office Business Analyst to support a strategic Power Trading initiative for one of our leading enterprise clients. In this role, you'll take the lead on Back Office streams of a complex Endur implementation, supporting physical and financial energy markets with a focus on settlements, accounting, and post-trade operations. You'll collaborate closely with traders, risk, and accounting teams to drive the configuration and optimization of ION's Endur platform. We're looking for someone who brings deep Endur expertise, understands the full trading life cycle, and thrives in fast-paced, enterprise environments. Key Responsibilities Lead analysis and delivery for Endur Back Office features across the full trade life cycle. Work directly with business stakeholders across Trading, Risk, and Finance teams. Configure and customize Endur (eg Accounting Desktop, Confirmations, Settlement, Tax Manager). Translate requirements into functional specifications, manage change control, and ensure traceability. Implement effective test regimes and support quality assurance across delivery. Support project governance, agile ceremonies, and coordination with hybrid delivery teams. Key Skills & Experience Extensive and recent hands-on experience with OpenLink Endur , with expertise in Back Office functions. Proven experience with physical and financial trading - Power and Gas markets preferred. Strong knowledge of non-linear instruments and their representation in Endur. Deep understanding of accounting principles , including reconciliations, ledgers, and SAP integration. Functional expertise in Back Office Desktop , Accounting Desktop , Tax Manager , and Hedge Analyzer . Strong understanding of Endur reporting and simulation architecture - including APM, TPM, DMS, Connex, EOD workflows. Familiarity with DevOps, CMM import/export , and Endur deployment in cloud environments. Experience working across Front, Middle, and Back Office teams, with a primary focus on Back Office processes. Experience across natural gas, power, LNG, renewables, or oil markets. Understanding of scheduling/logistics and volume actualization. Degree in Accounting; MBA , Master's in Accounting , or CPA highly desirable. Familiarity with SQL and strong technical aptitude. Excellent communication skills and stakeholder management experience, including executive-level interactions. Agile project delivery experience. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a leader in digital engineering and product development services. We partner with top-tier clients across industries-including finance, telecoms, healthcare, and automotive-to design and build innovative digital platforms and experiences. Our teams combine deep technical expertise with seamless delivery to solve complex challenges, modernise Legacy systems, and accelerate digital transformation. With a strong focus on cloud, data, AI, and Embedded technologies, GlobalLogic UK&I offers a dynamic environment where engineers, architects, and consultants collaborate on cutting-edge projects that make a real-world impact. Join us to shape the future of digital innovation-right here in the UK and beyond.

EDI Systems Specialist (Electronic Data Interchange) 18-month FTC Fully Remote £45,000 - £50,000 About the Role: Our global client is looking for a highly motivated and detail-oriented EDI Specialist . The ideal candidate will have hands-on experience with OpenText EDI solutions and a strong understanding of EDIFACT standards. You will be responsible for managing electronic data interchange operations, working closely with internal stakeholders and external trading partners to ensure seamless data flow across systems. Key Responsibilities: Partner with OpenText managed services for configuration, monitoring, troubleshooting, and resolving EDI transaction issues Front-line and escalation support for EDI systems, handling queries from customers, resellers, and internal business Analyse and troubleshoot EDI messages (primarily EDIFACT) to ensure data accuracy and timeliness. Onboard new partners and maintain communication mappings and translation rules. Collaborate with IT, business units, and third-party vendors to resolve EDI-related issues. Troubleshoot and resolve transaction processing issues and conduct acceptance testing with trading partners. Required Skills & Experience: Proven experience in EDI mapping and troubleshooting in a fast-paced, autonomous environment Strong knowledge of EDIFACT transaction sets and translators (TLE, BizLink preferred) Hands-on experience with OpenText EDI platforms Familiarity with VANs, EDI mailboxes, and communication protocols (AS2, FTP, TCP/IP, HTTP) Experience supporting customers directly: issue tracking, escalation, resolution Excellent troubleshooting, communication, and stakeholder management skills. Why consider this role? A great opportunity to develop global experience and have a big impact within the business Remote work Fantastic workplace culture Opportunity for career development £45,000 - £50,000 + benefits Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Service Desk Analyst Peterborough (Hybrid 2-3 days on site) £25,000-28,000 REED Technology is working with an outstanding client in search of a Service Desk Analyst to join their high-performing IT Service Desk team. You'll be the first point of contact for technical issues, delivering excellent support and solutions to business users, and contributing to an environment where service excellence and knowledge sharing are the norm. Key Responsibilities Providing technical support to business users via phone, email and ticketing system Troubleshooting a range of issues related to hardware, software, and networks Creating and maintaining clear technical documentation for team use and end-users Adhering to ITIL-aligned service desk processes to ensure consistency and quality Collaborating with colleagues to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (eg Freshservice) to track and resolve incidents Technical Skills Windows 10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows 10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and willingness to support others Attention to detail and a methodical approach Understanding of ITIL principles Ability to stay calm under pressure and during incidents An empathetic and user-first attitude Bonus: If you've worked on personal tech projects or have a story to tell about how you solved a tricky issue-tell us! Enthusiasm and a willingness to learn are just as important as experience. If you are interested in this opportunity and have some relevant experience to the above advert, please apply using the link.

Dynamics 365 F&O Support Analyst - Up to £55,000 - Remote - Manufacturing Overview: An opportunity to join a company that delivers tailored safety and IT solutions, supporting workplace operations through innovative technology and expert service. This role offers the opportunity to shape and support Dynamics 365 implementations from the ground up, contributing across design, delivery, and ongoing improvement of business-critical systems. Key Responsibilities: Lead requirements gathering sessions to understand and define business needs. Architect, configure, and customise Microsoft Dynamics 365 solutions. Design end-to-end solutions aligning with functional and technical requirements. Provide hands-on support, troubleshooting, and issue resolution. Create and maintain comprehensive documentation across all project stages. Deliver training and support materials to end-users and stakeholders. Collaborate across teams to improve and refine processes. Get involved in both functional and technical aspects of solution development. Requirements: Proven experience in Dynamics 365 testing, configuration, and implementation. Strong understanding of business analysis and requirements gathering. Skilled in D365 customisation and solution design. Solid understanding of both technical and functional Dynamics 365 components. Ability to work cross-functionally with development, support, and end-user teams. Excellent communication, documentation, and training skills. Proactive mindset with the ability to drive process improvement. Package: Salary: Up to £55,000 Remote, with occasional travel to London Career Development Opportunities Benefits: Pension scheme, professional training, paid holiday Dynamics 365 F&O Support Analyst - Up to £55,000 - Remote - Manufacturing

This Global Engineering Plc are looking for an IFS System Admin & Development Analyst to support the Lead Analyst in the 'day to day' technical aspects of the IFS solution. The role will grow over time as you learn the duties and responsibilities, with a long-term possibility of taking over the leadership of this area of IFS Client Details Global Engineering Plc Description This Global Engineering Plc are looking for an IFS System Admin & Development Analyst to support the Lead Analyst in the 'day to day' technical aspects of the IFS solution. The role will grow over time as you learn the duties and responsibilities, with a long-term possibility of taking over the leadership of this area of IFS. You will be part of a global ERP team supporting, designing & implementing new functionality to meet global requirements of the markets and the businesses to enable the company to drive the benefits from the ERP solution and its surrounding processes. You will be expected to ensure that all system administration, database and technical aspects of the IFS solution are maintained according to global standards and expectations of the business, that support is provided within the agreed service level targets and that solution improvements are managed to deliver the correct benefits to the business in line with expected priorities. The role will encompass many aspects of IT proficiency including but not limited to; SQL solution coding, Data analysis, Technical feasibility studies, Database and process improvements and efficiencies, Report design and user administration. It will also involve close collaboration with external auditors, business end users, global functional leaders and senior management therefore the ability to convey technical solutions to non-IT staff is essential. Key Responsibilities: Development of custom technical solutions to meet business needs within the ERP system. Support the System Admin & Development Lead in the various day-to-day activities and provide cover for them, where requested, during agreed periods and maintenance weekends. Maintenance of all reporting and documentation relating to the solution. Review of developments completed by other technical analysts for quality, consistency, integrity and security. Provide estimates for solution delivery both for yourself and other members of the team in accordance with agreed plans and communicate expected delivery dates to the business clearly and in line with agreed processes. Help to enforce the use of standard processes and practices by the solution team members, providing guidance and coaching where needed. Where appropriate, take the lead role in meetings with the business to help support and discuss improvements. Key Skills & Experience: Good knowledge of PL/SQL language Good knowledge of Oracle database administration Good knowledge of General IT systems Proven logical/methodical approach to challenging scenarios A desire to learn and develop your technical skills A desire to help guide the designing and implementing business processes, systems or solutions Ability to travel internationally/Fluency in English Computing degree or equivalent relevant qualification (Desirable) Other computer language skills and wider knowledge (Desirable) Knowledge of IFS ERP or other ERP systems (Desirable) Knowledge of Linux (Desirable) Oracle OCI Experience (Desirable) Proven experience of working in a professional environment and working with non-IT business stakeholders. Excellent collaboration and communications skills including remote relationships. Actively learns and challenges self to achieve or exceed benchmark performance. Naturally pursues continuous improvement, open to new ideas and change. Delivers on commitments, manages expectations and takes responsibility. Good business acumen, able to relate and explain how IT contributes to business results. Profile Good knowledge of PL/SQL language Good knowledge of Oracle database administration Good knowledge of General IT systems Proven logical/methodical approach to challenging scenarios A desire to learn and develop your technical skills A desire to help guide the designing and implementing business processes, systems or solutions Ability to travel internationally/Fluency in English Computing degree or equivalent relevant qualification (Desirable) Other computer language skills and wider knowledge (Desirable) Knowledge of IFS ERP or other ERP systems (Desirable) Knowledge of Linux (Desirable) Oracle OCI Experience (Desirable) Proven experience of working in a professional environment and working with non-IT business stakeholders. Excellent collaboration and communications skills including remote relationships. Actively learns and challenges self to achieve or exceed benchmark performance. Naturally pursues continuous improvement, open to new ideas and change. Delivers on commitments, manages expectations and takes responsibility. Good business acumen, able to relate and explain how IT contributes to business results. Job Offer Opportunity to join a global organisation Opportunity for clearly defined career progression

Our client a public sector Constabulary is looking for an ICT RMS (Records Management System) Service Analyst to join on a permanent bases to help with BAU and tasks when the new RMS system goes live. Purpose of the role: The provision of application (Records Management System (RMS) maintenance and support services, either directly to users of the systems or to service delivery functions. Support typically includes investigation and resolution of issues and may also include performance monitoring. Issues may be resolved by providing advice or training to users, by devising corrections (permanent or temporary) for faults, making general or site-specific modifications, updating documentation, manipulating data, or defining enhancements. Support often involves close collaboration with the system's developers and/or with colleagues specialising in different areas, such as Database administration or Network support. The processing and coordination of appropriate and timely responses to incident reports, including channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards service restoration. The management of change to the service infrastructure including service assets, configuration items and associated documentation. Change management uses requests for change (RFC) for standard or emergency changes, and changes due to incidents or problems to provide effective control and reduction of risk to the availability, performance, security and compliance of the business services impacted by the change. Maintaining a good understanding of Justice activities, processes and legislation. Participation in out of hours on call function as directed by ICT RMS Team Manager. Key Responsibilities: Identifies and resolves issues with applications, following agreed procedures. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks Defines and manages scoping, requirements definition and prioritisation activities for small-scale changes and assists with more complex change initiatives. Follows agreed standards, applying appropriate techniques to elicit and document detailed requirements. Provides constructive challenge to stakeholders as required. Prioritises requirements and documents traceability to source. Reviews requirements for errors and omissions. Provides input to the requirements base-line. Investigates, manages and applies authorised requests for changes to base-lined requirements, in line with change management policy. Reviews requirements and specifications, and defines test conditions. Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes. Analyses and reports test activities and results. Identifies and reports issues and risks associated with own work. Uses the tools and techniques for specific areas of release and deployment activities. Administers the recording of activities, logging of results and documents technical activity undertaken. May carry out early life support activities such as providing support advice to initial users. Experience & Qualifications: Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness. Cyber security awareness. Some knowledge of, or a willingness and ability to learn Microsoft Windows Server administration High level of computer literacy. Please note: The post holder will be expected to maintain a high standard of information security and be vetted to Local Force Management Vetting (MV). If this sounds like you and you are available for your next role, apply now!

Our client a public sector Constabulary are looking for a Data Quality Analyst to join on a permanent bases, whilst a new Record Management System is being implemented across the organisation. The purpose of the role: To monitor, assess, and improve the quality of data across systems and processes, ensuring it meets organisational standards and supports strategic and governance goals. The Data Quality Analyst is to ensure that an organisation's data is accurate, complete, consistent, and reliable for operational use. Data Validation & Cleansing : Identify and correct errors or inconsistencies in datasets. Data Profiling : Analyse data to understand its structure, content, relationships, and quality. Quality Metrics & Reporting: Track data quality KPIs (eg, completeness, accuracy, timeliness). Root Cause Analysis: Investigate data issues and recommend solutions to prevent recurrence. Collaboration: Work with data inputters, analysts, and business stakeholders to align on UK and data standards. Documentation: Maintain data dictionaries, quality rules, and audit trails. Tasks Overview: Identifies and resolves issues with applications, following agreed procedures. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks. Uses appropriate methods and a systematic approach in the development, maintenance, control and distribution of quality and environmental standards. Makes technical changes to and controls the updates and distribution of quality standards. Distributes new and revised standards. Assists in database support activities. Following agreed procedures, identifies, registers and categorises incidents. Gathers information to enable incident resolution and promptly allocates incidents as appropriate. Maintains records and advises relevant persons of actions taken. Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures. Uses system management software and tools to collect agreed performance statistics. Carries out agreed system software maintenance tasks. Contributes to the collection of evidence and the conduct of formal audits or reviews of activities, processes, data, products or services. Examines records for evidence that appropriate testing and other quality control activities have taken place and determines compliance with organisational directives, standards and procedures. Identifies non-compliances, non-conformances and abnormal occurrences. Experience & Qualifications Data Profiling: Ability to assess data structure, patterns, and anomalies T-SQL: Strong ability to query, interrogate, and validate data Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems GDPR, Data Protection awareness Cyber security awareness Please note: The post holder will be expected to maintain a high standard of information security and be vetted to Local Force Management Vetting (MV). If this sounds like you and you are look for your next opportunity, apply now!

Job Title: Treasury Analyst Location: Dublin, Ireland (Hybrid) Contract: 11 months The Treasury Analyst will be an integral part of a big tech client's Treasury Operations team, supporting many aspects of the global Treasury Operations. In this role, you will gain invaluable experience with visibility into the company's operations and business and have a meaningful impact within a growing Finance organization. Successful candidates for this team are well-rounded top performers who can be key contributors in a high-intensity growth environment. Attention to detail, organization, and a deep passion to learn, will also be key to your success. As a Company with international operations, you will have opportunity to develop an understanding of the issues involved in managing a complex global organization and be involved in creating and implementing solutions to these challenges. Responsibilities: This position is responsible for, but is not limited to, the following: Bank account management - supporting bank account openings/closures globally Bank account maintenance - signatory updates, regular maintenance and KYC fulfillment Letters of Credit & Bank guarantees - issuance, maintenance and reporting Assist the Treasury team on system maintenance around administration of banking portal access Support a robust controls environment with regular interactions among internal and external audit functions Develop and maintain reporting capabilities that surface key insights to Finance management Work on various Treasury global projects, such as system implementation and automation initiatives Qualifications: A minimum of a Bachelor's degree in Business, Finance or Accounting Experience in domestic and international Treasury Operations Exceptional analytical skills and strong Excel skills (pivot tables, vlookups, etc.) Knowledge of banking and treasury systems such as FIS Quantum, CashPro, CitiDirect, is a plus Skills Treasury Analyst Bank Accounts Bank Management Excel TMS Employee Value Proposition Hybrid, Big Tech Job Title: Treasury Analyst Location: Dublin, Ireland Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Red Carpet IT is looking for an experienced PEGA Developer/Tester for our client. About the Role: We are seeking a highly skilled and motivated Pega Developer (SSA)/Tester to join our dynamic team. This hybrid role combines Pega systems development with strong testing expertise, offering a unique opportunity to work on end-to-end application life cycle management. The ideal candidate will hold a Pega Certified Senior System Architect (CSSA) certification and have hands-on experience with both development and automated testing within Pega applications. Key Responsibilities: Design and develop scalable Pega applications using best practices. Collaborate with business analysts and stakeholders to translate requirements into technical designs. Develop and maintain test strategies, test cases, and automation scripts. Execute unit, integration, and regression testing using Pega Test Automation Framework (PTAF) or other relevant tools. Troubleshoot, debug, and optimize Pega rules and applications. Participate in peer reviews and contribute to code quality improvement. Support system integration, deployment, and production issues. Required Qualifications: Pega Certified Senior System Architect (CSSA) certification. 3-6 years of hands-on experience in Pega PRPC development. Experience with Pega testing frameworks and tools (Playwright, Selenium, JMeter, etc.). Strong understanding of Pega application architecture and case life cycle. Proficient in creating and maintaining test plans, scripts, and documentation. Experience with Agile/Scrum methodologies. Excellent analytical, problem-solving, and communication skills. Preferred Qualifications: Experience with Pega DevOps tools (eg, Deployment Manager, Jenkins). Familiarity with REST/SOAP integrations. Exposure to Pega Customer Service or Pega Decisioning modules is a plus.

Senior Functional Programmer - Haskell, OCaml, Scala, Linux, F#, Financial Markets, Openshift, Kubernetes I am working with a leading financial services firm who is seeking a Senior Haskell Developer to join a specialist team developing cross-product transactional pricing systems for derivatives. This is a rare opportunity to work with a production-grade Haskell codebase, delivering high-performance Back End systems that support Real Time pricing and trading. Key Responsibilities: Design, develop, and maintain Back End services for derivatives pricing using Haskell Lead the implementation of new features and performance enhancements Collaborate with business analysts and global stakeholders to deliver value-driven solutions Contribute to system architecture and technical direction of the platform Engage in code reviews, pair programming, and continuous improvement initiatives Support production systems and deployment pipelines alongside DevOps teams Mentor junior developers and promote best practices in functional programming Apply financial domain knowledge in derivatives pricing and risk management Key Skills: Proficient in functional programming (Haskell is preferred, OCaml/Scala also considered) Experience building scalable, high-performance Back End/Server Side applications Strong understanding of architecture and system design principles Comfortable working in Linux environments and agile development settings Financial markets experience (particularly derivatives) is advantageous MSc or PhD in Computer Science, Mathematics, Physics, or another STEM field is preferred, but not essential with relevant experience This is a full time role, with flexibility for hybrid working in their London office, 1 or 2 days per week. The salary on offer is up to £115k and a total comp of up to £160k. If you are interested or know someone who might be please reach out. Senior Functional Programmer - Haskell, OCaml, Scala, Linux, F#, Financial Markets, Openshift, Kubernetes

NO SPONSORSHIP Service Management - ServiceNow CSDM Models and Mapping What do you do within service mapping? Do you have any experience (manually) creating CSDM models outside of using service mapping? If so, can you elaborate? Are you ok with doing architecture and ServiceNow administration, meaning are you good with not doing architecture only? You will know how to use automation to create maps and models. This job is specifically seeking individuals with the expertise to perform these activities without having service mapping perform the steps. Salary: $127k to $155k plus 15% bonus Location: Chicago, IL 3 days onsite 2 days Remote This is on the infrastructure side of ServiceNow (administration). Service mapping is key. You will be managing the population of ServiceNow configuration management CMDB CSDM model, ServiceNow discovery. ITIL model It infrastructure topology. Manage cloud inventory, IT asset management, change management, incident and problem management, event management. 5 years ITSM workflow development automated discovery and architecture key question is what do you do within service mapping/ Primary Duties and Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)