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Essential Duties and Responsibilities: * Obtain a deep understanding of Finance business area(s) and business processes to be able to recommend solutions and build high-quality requirements. * Shape business requirements by making recommendations and suggesting alternatives to proposed solutions. * Participate in Application Configuration, Analysis, Management, and Maintenance in an Enterprise environment, including (where applicable) * Responsible for hands on functional configuration in SAP FI-CO modules. * Provides functional consulting on complex SAP projects including rollouts * Design and deliver high quality solutions through system configuration and/or development that meet overall business requirements in the areas of responsibility * Interface with COE functional experts and business process owners to facilitate process improvement and develop new functionality * Support user training activities. * Adhere to the Quality System Procedures and Change Control. * Lead and/or participate in delivery of projects. * Provide Application End User support. * Respond, resolve, or escalate reported incidents. * Responsible for coordinating application needs from Back End platforms through user interface. * Ensure stability, integration, and integrity of production systems. * Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and test cases. * Understand technical options, limitations, costs, and risks. * Communicate tradeoffs to business partners and work with them to shape requirements accordingly. * Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate. Additional Duties & Responsibilities: * Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS). * Follow established methodology for the identification and documentation of business requirements. * Create and maintain application operational and instructional documentation, as necessary. * Provide Level 2 and Level 3 on-call coverage support. * Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support. * Benchmark current and future processes against industry best practices. * Contribute to the development of roadmaps. * Support the adoption of solutions by sponsoring business departments. * Manage projects with limited scope. * Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle. * Analyze business process potentials for streamlining and improvements in efficiencies. * Run automated test scripts. * Support user acceptance testing. Education/Experience: * Bachelor's degree required (Computer Science or related field preferred) * 2 + years of hands-on experience with SAP FI-CO required * Hands-on experience with SAP ECC required * Accounting background & knowledge preferred * Experience with SAP CO in a manufacturing environment required * Experience in Material Ledger and Product Costing preferred * Experience with SAP Add-ons/Bolt-ons is a plus * Experience with S4 HANA is a plus Specialized Skills: * Excellent communication skills and customer service orientation * Experience working in projects where multiple functions work in a Matrix structure is a plus * Business analysis certification (eg CBAP) is a plus. * Previous involvement in the deployment or optimization of an ERP system is a plus

Performance/Failover Testing Engineer Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 2-3 years in the areas of Performance/Failover Testing/Architecture/DevOps Experienced in application, hardware, and network testing Experience with Kafka or other messaging systems Hands-on experience building test automation and failover test suites Responsibilities Analyze the business requirements, understand the expectations from end user, review with Business Analysts/SMEs and design test scenarios. Works closely with development, QA, and operations teams to understand application architecture and performance requirements. Design and develop performance test scripts and scenarios using appropriate tools and frameworks. Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives. Conduct failover tests by simulations of hardware, software, and network failures.

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

eCommerce/Online Experience/Digital Operations/Analysis 12 month FTC 3 days a week onsite We are currently looking for an experience Product operations analyst with a background of working in b2c consumer E-commerce and digital online channels. Reporting to the Digital Programme Manager the goal is to ensure a clear understanding and documentation of user and business needs across digital initiatives where you will collaborate closely with Project Managers and support teams to execute high-impact projects from the digital roadmap. The candidate will be required to work 3 days onsite per week in Chertsey. Experience and Knowledg e 3+ years of experience in digital and eCommerce analysis or operations. Proven track record in translating business goals into system specifications and process enhancements. Familiarity with a variety of eCommerce platforms and technologies; experience with Hybris preferred. Exposure to enterprise ERP systems, particularly SAP, is advantageous. Hands-on experience with digital tools such as Jira, Confluence, and Agile delivery frameworks. Understanding of end-to-end eCommerce flows including content management, PIM, order life cycle, and payments. Skills Strong analytical mindset with the ability to work across complex technical and business contexts. Excellent communication skills with the ability to influence and align stakeholders. Adept at managing multiple priorities and adjusting to dynamic project demands. High proficiency in Microsoft Office tools, including Visio for diagramming. Working knowledge of markup and Scripting languages (HTML, JSP, JavaScript, XML, JSON) is desirable. Advantage Familiarity with digital analytics tools, such as Adobe Analytics, is a plus. *Full right to work in the UK required* If your profile matches the above and you'd like to find out more, please apply with your up to date CV and I'll get back to you as quickly as possible.

Service Desk Team Leader Manchester - Hybrid £38,000 - £42,000 Lorien is recruiting a Service Desk Team Leader for a large gaming development company in Manchester. This role offers an experienced professional the chance to lead a team, manage service delivery, and drive improvements in a dynamic, supportive environment. Lead a team of Service Desk Analysts, ensuring top-tier service for 1000 multi-site users. Key Responsibilities: Service Desk Ownership: Manage all incoming tickets and uphold high service levels. Team Leadership: Lead, develop, and appraise Service Desk Analysts. Service Improvement: Drive continuous improvement via ITIL, training, and 24/7 team collaboration. SLA Management: Monitor SLAs, report on targets, and optimise performance (balancing data with team support). Support Delivery: Provide remote and face-to-face troubleshooting. Required Skills: Proven Service Desk Experience: Solid background, ideally with team leadership. ITIL Familiarity: Good understanding for continuous improvement. ITSM Tool Proficiency: Experience with tools like Solarwinds Service Desk, ServiceNow, FreshDesk, or similar. SLA-Driven Mindset: Ability to work to SLAs, understanding key metrics. Strong Communication & Diagnostic Skills: Crucial for remote support and team cohesion. Innovative Approach: Valued for new ideas; freedom to implement improvements. Benefits: Freedom to implement ideas and contribute to process improvements. Join a friendly, supportive, and collaborative team. Competitive Package - £38,000 - £42,000 salary + 10% bonus. Hybrid Working - Manchester-based, Monday to Friday. Potential non-contractual involvement in on-call duty manager rota. Submit your CV now to be considered. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Commercial Analyst - Digital Media Hybrid | London (2 days onsite) £300-£350/day (Inside IR35, via umbrella) 4 months | 35 hrs/week | Start ASAP Central Digital Team, EMEA Join a leading global broadcaster's Digital team to deliver commercial insights across FAST, AVOD, and SVOD platforms. You'll drive data-led strategy, optimise content performance, and support revenue growth initiatives. Key Responsibilities: Analyse platform performance to identify growth and optimisation opportunities Support pricing and subscription strategies Track FAST channel profitability across markets Monitor content trends to guide monetisation strategy Build business cases and collaborate with Content, Data, and Commercial teams Develop and maintain dashboards, reports, and yield tracking tools Requirements: Essential: Strong data analysis and visualisation skills (eg Tableau) Understanding of digital monetisation models Confident communicator with commercial insight Experience in Matrix organisations Self-driven and proactive Desirable: Advanced Excel and PowerPoint Collaborative, solutions-focused mindset Please share your CV and contact Tom Elliott fro immediate consideration

Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of applications. The Role: The organisation is a highly successful Lloyd's insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter. You should also come from a technical background where you are able to interrogate databases and SQL queries as well as managing and escalating tickets in a timely manner. As this role will require interaction with third parties you should have strong written and spoken communication skills being able to relay IT related issues to non-technical people. You should have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst,

IT Business Analyst - Java/Kafka Position bei einem global agierenden Unternehmen aus der Versicherungsbranche in Bern zu besetzen. Ihre Aufgaben: Analyse, Aufnahme und Spezifikation von fachlichen und technischen Anforderungen in enger Zusammenarbeit mit Stakeholdern und dem agilen Team Aktives Kunden- und Stakeholder-Management zur Sicherstellung kundenorientierter Lösungen Enge Zusammenarbeit mit Product Owner, IT-Architekten und Product Managern zur Entwicklung qualitativ hochwertiger Produkte Dokumentation der umgesetzten Funktionalitäten sowie kontinuierliche Verbesserung von Prozessen im agilen Umfeld Ihre Kenntnisse: Fundierte Erfahrung (mind. 5 Jahre) in der Arbeit als Business Analyst in agilen Softwareprojekten Aktives Kunden- und Stakeholder-Management zur Sicherstellung kundenorientierter Lösungen Enge Zusammenarbeit mit Product Owner, IT-Architekten und Product Managern zur Entwicklung qualitativ hochwertiger Produkte Dokumentation der umgesetzten Funktionalitäten sowie kontinuierliche Verbesserung von Prozessen im agilen Umfeld Sprachen: Deutsch Das zeichnet Sie aus : Ausgezeichnete Auffassungsgabe mit Liebe zum Detail Ein hohes Mass an Selbstorganisation und Zeitmanagement Analytisches und lösungsorientiertes Denken Ort: Bern, Schweiz Arbeitsmodell: Hybrid Sektor: Versicherungsbranche Start: 01.07.2025 Projektdauer: 6 Monaten + 1 Jahr Pensum: 100% Ref .Nr.: BH 23131 Machen Sie den nächsten Schritt und senden Sie uns Ihren Lebenslauf sowie eine Telefonnummer, unter der wir Sie tagsüber erreichen können. Aufgrund der schweizerischen Arbeitsgesetzgebung können wir nur Bewerbungen von Schweizer Staatsbürgern, EU-Bürgern und Personen mit einer Arbeitserlaubnis in Betracht ziehen. Ukrainische Flüchtlinge sind herzlich willkommen, und wir werden Sie auf Ihrem Weg unterstützen. Wir begrüßen Bewerbungen von Personen aller Geschlechter, Altersgruppen im erwerbsfähigen Alter, sexuellen Orientierungen, persönlichen Ausdrucksformen, ethnischen Zugehörigkeiten und religiösen Überzeugungen. Daher sind Angaben zum Geschlecht oder ein Foto in Ihrer Bewerbung nicht erforderlich. Aufgrund von Kundenanforderungen benötigen wir Informationen zu Ihrem Familienstand, Ihrer Staatsangehörigkeit, Ihrem Geburtsdatum sowie einer gültigen Schweizer Arbeitsbewilligung. Bei Bewerbern mit Behinderungen sind wir gerne bereit, gemeinsam mit unserem Endkunden mögliche Lösungen zu prüfen.

Sales Operations Analyst- London/Hybrid- 12 Months- £250-£290 daily Umbrella A global SaaS company are looking for an experienced Sales Operations Analyst to join their team on an initial 12 month assignment. Responsibilities: Identify areas of improvement to create more effective and efficient workflows for the sales team Analyse sales data, including historical trends, comparisons, and forecasting, to inform implementation of sales productivity initiatives Build and develop sales productivity tools, such as dashboards, reports, and analysis, to help the sales team to optimise their workflow Enhance the sales team's process knowledge and performance through training, coaching, and feedback Streamline lead management and qualification processes, including lead scoring and automation Ensure that sales and marketing teams are aligned and have a shared understanding of the customer journey Monitor and report on sales productivity metrics to ensure key performance indicators are being met or exceeded Provide sales leadership with regular updates on sales productivity initiatives, progress, and results Skills/Experience: Communication: effectively manages own projects whilst also providing clear and concise updates with key stakeholders Data acumen: connects disparate data sets to draw patterns and get to route cause Data, insight, action: communicates insights in a way that influences understanding and decision making Project management: drives short term projects, manages to a clear plan, proactively identifies risks Standardisation: executes current processes and proactively looks for ways to increase operational efficiency and effectiveness Prioritisation: stack ranks and drives opportunities with the most immediate benefit, identifies opportunities for future benefit Relationships: strong relationships with team, effective partnerships with key internal stakeholders Doman expert: builds deep understanding of sales workflow principles and processes to provide frontline agent support Tools Previous experience supporting sales teams using Salesforce Intermediate Excel skills including manipulating and presenting data Previous experience of Alteryx, Eloqua, Adobe eSign, prospecting tools (LinkedIn Sales Navigator, Cognism) sales cadence tools (HVS, SalesLoft), BI tools (Qlik, Tableau) a plus Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

OpenLink Developer (C#) - Inside IR35 Contract - Commodities Trading A technology consulting firm specialising in Financial Services is looking for a Senior Java/C# Developer to support a global trading tools team for a global bank. You will work closely with fellow developers and business analysts to enhance the exiting Openlink platform and expand integration's with the global commodities application stack. It is essential, this individual has strong experience developing on OpenLink platforms (CTRM/ETRM) and is knows Scripting in JVS/AVS for Open Components Location: 3 days per week to London Day rate: 700-800 Inside IR35 Duration: 6 months rolling Requirements: Advanced proficiency in C# and the ability to write supportable, readable C# code is essential Strong experience with OpenLink including greenfield implementation/version upgrades (Minimum 7 years) Strong technical experience in Scripting in AVS/JVS and OpenComponents Must have experience in commodities and products implementation across multiple product classes (ie, Metal, Oil, Gas, and Power) Strong understanding of Connex Gateway, External pricing models Desirable experience with commodities regulations/compliance reporting Please get in touch with an up-to-date CV to get a conversation rolling. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Senior SQL Database Administrator Location: Hybrid - Sunderland (with flexible working) Salary: Up to £55,000 + excellent benefits We're working with a respected organisation in Sunderland to recruit a Senior SQL Database Administrator . This is a fantastic opportunity to join an experienced IT team and take a lead role in the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (eg GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to deliver scalable and secure database services. Provide 2nd/3rd line support and investigate root causes of system issues. What We're Looking For: Solid experience in SQL Server database administration. Strong understanding of high availability, backup, and recovery strategies. Proficient in writing and troubleshooting T-SQL. Experience with ETL tools (eg SSIS, Azure Data Factory, Informatica, Talend). Familiarity with version control and collaborative working in a support or project setting. Strong communication skills and a methodical, team-focused approach. Desirable (but not essential): Experience with open-source RDBMS (PostgreSQL, MySQL, MongoDB). Familiarity with Redgate tools (SQL Toolbelt, Backup Pro, SQL Monitor). Benefits: Up to £55,000 salary depending on experience 31 days annual leave plus bank holidays, with the option to buy more Flexible and hybrid working, including early Friday finishes Health Cash Plan - cashback on optical, dental, therapies, and more (includes free child cover) Access to private healthcare through the plan Generous pension scheme - up to 10% employer contribution Salary sacrifice scheme for electric vehicles Enhanced parental and family leave Business mileage allowance Life assurance (3x salary) Please note: This role is subject to a basic DBS check, funded by the employer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Senior Bespoke & Integration Developer - Birmingham £55-60k Hybrid travel to Birmingham as and when due to customer demand Our client seeks a Senior Bespoke & Integration Developer experienced in full Microsoft-stack delivery, especially C#/.NET web apps and Azure integrations . You'll lead the design and implementation of efficient, scalable solutions that meet business objectives, service levels, and architectural standards. Key responsibilities - Lead full software life cycle : Drive technical aspects of design, analysis (with estimation), development, testing, and deployment of tailored and integrated solutions-with clear documentation. Domain expert : Maintain deep knowledge of supported applications and promote best practices in software architecture, configuration/release management, testing, and documentation. Technical leadership & mentorship : Serve as the go-to technical adviser, mentor colleagues, and support the Practice Lead and team members. Flexible roles : Step into Business Analyst and team-lead roles as needed-facilitating workshops, requirement gathering, or project coordination. Stay current : Continuously monitor and adopt emerging technologies, particularly cloud-native solutions (Azure, AWS). Professional development : Actively pursue and maintain relevant Microsoft certifications. Essential Technical skills - C# (.NET) NET/MVC web development SQL & SQL Server Client-side Scripting (JavaScript/TypeScript) Entity Framework Unit testing (NUnit/XUnit/MSTest) Mocking frameworks (Moq, NSubstitute, FakeItEasy) Desirable skills - MS Certification Angular Azure DevOps Power Platform experience - plugins, power automate Azure experience any of the following areas ; Logic Apps Azure App Services, Azure Service Bus, Azure Function ARM Template/YAML Interested? Please submit your updated CV to (see below) at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy.

L2 Operations Analyst - Shift Place of work: On-site - Sheffield, UK/Duration: Permanent/Hours of work: Shift 24/7/365 - 4 days on and 4 days off - 2 days 6:00 AM-6:00 PM | 2 Nights 6:00 PM-6:00 AM. About the Company and the Role: Auxilion is an organisation that has been in business since 2012 and is part of the IT Alliance Group which commenced its operation in 1997. Our 500+ workforce is focused on Building Digital Thinking into your Business. To enable this, we have built our business around a number of Core services Consulting, Project & Programme Management Services, Managed Services and Digital Services, Modern Workplace and Technology Platforms. The Operations Analyst role based in Sheffield will provide remote monitoring support of client infrastructure and be committed to developing their skills. This position works alongside the infrastructure support teams to provide analysis and out of hours hands for monitoring and incident resolution. Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus on maintaining the healthy operation of our customer estates. Triaging of incidents and monitor events and initial resolution support ensuring that response and closure SLAs are met. Completing daily system health checks and monthly reviews. Perform out of hours changes and fixes. Server and appliance patching and maintenance tasks Out of hours major incident management. Diagnose and troubleshoot technical issues and escalating where required. Skills & Experience: Essential Skills: Ability to follow pre-defined processes and procedures Ability to fault find on a variety of windows and cloud technologies Good high-level understanding of infrastructure environments Good problem-solving skills Previous experience on a service desk/Operations centre Excellent written and verbal communication skills Sharp attention to detail Desirable Skills: Experience administering/supporting the following: Windows Server and desktop operating systems Network devices Office 365 and Azure VMware/Hyper-v or any other virtualisation technology Monitoring tools Prior experience in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. Ability to cope with pressures of peak workloads, short deadlines. Qualities: Integrity, timeline sensitive, goal oriented, motivated. Team player. Our Company, Auxilion - About Us We believe in profitable growth for the long-term sustainability of the company, for the benefit of our people and our customers. We work for the benefit of our customers and their customers, with responsibility and care, with a view to a long-term relationship. We value our people, encourage quality, teamwork and development and we acknowledge performance. We continually look to do things differently; we optimise; we innovate; we embrace change. We are truthful and honest with ourselves and others; we fulfil our commitments on time and acknowledge and learn from our mistakes. We conduct ourselves in a professional manner that is integral to a leading services company.

No freelancers or independent contractors. Candidates need to be relocated to NL. We are seeking a highly skilled Murex Consultant to support changes and enhancements within the Back Office domain for a leading international financial institution. In this role, you will configure and maintain Murex functionalities, drive system improvements, and ensure smooth trade processing, settlements, reporting, and regulatory compliance. Key Requirements: Extensive experience configuring and customizing Murex (MxML workflows, settlement processes, CLS interface) Solid understanding of Back Office operations across FX, Rates, Commodities, and other asset classes Hands-on experience in integration, automation, and regulatory reporting Excellent communication and stakeholder management skills Bachelor's degree in Computer Science, Finance, or a related field What's on Offer: Work on impactful, global projects Collaborate with cross-functional IT and business teams Opportunity to grow your expertise within a dynamic environment

Location: Brussels, Belgium (Hybrid) Contract Type: Freelance/Contract Duration: 6 months (with possible extension) Job Description We are seeking an experienced SAP ABAP Developer to join a dynamic team supporting SAP development projects for a leading client in Brussels. The role involves designing, coding, testing, and maintaining ABAP solutions within a hybrid working environment. Key Responsibilities Develop, test, and maintain SAP ABAP programs, reports, and interfaces Customize SAP modules via enhancements, user exits, BADIs, and BAPIs Collaborate closely with functional consultants and business analysts to translate requirements into technical specifications Debug and resolve technical issues within SAP environments Ensure compliance with SAP development standards and best practices Participate in code reviews and contribute to continuous improvement initiatives Support system upgrades and data migrations where applicable Required Skills & Experience Minimum 3-5 years of hands-on experience in SAP ABAP development Strong knowledge of classical and object-oriented ABAP programming Experience with ALV reports, BAPIs, BDCs, SmartForms, Adobe Forms, and enhancements Ability to debug and optimize ABAP code for performance Familiarity with SAP modules such as MM, SD, FI/CO is a plus Good understanding of SAP system integration and interfaces Excellent communication skills in English; Dutch or French is a plus Experience working in hybrid or remote setups Nice to Have Experience with S/4HANA development, CDS Views, and AMDP Knowledge of SAP Fiori/UI5 development concepts Exposure to Agile methodologies and DevOps tools Familiarity with transport management and SAP Solution Manager

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)