Senior QA Data Analyst Salary: Open + Bonus Location: Chicago, IL or Coppell, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5-7 years of experience in QA, data analysis or quality engineering roles. 5+ years of experience relevant to Quality Control/Testing experience. SQL query writing and Python Working Knowledge of testing tools - SpiraTest, JMeter, Selenium, Zephyr Competent in Atlassian products - Jira Software, Confluence Audit experience is a plus Responsibilities Analyze large data sets to validate data quality and consistency Use statistical and analytical techniques to assess QA metrics and KPIs Define, implement, and maintain KPIs and quality metrics that measure test execution, defect trends, release readiness and process efficiency. Enhance and enforce software quality standards, processes & procedures. Ensure all the agreed deliverables are completed to the required level of quality. Validate that processes follow the defined SDLC and Agile methodology. Ensure Compliance with the implemented standards that all testing and quality assurance processes comply with required level of quality, industry standards and regulations. Be the advocate for testability, traceability, drive best test engineering practices and defect prevention. Conducts internal testing and monitor exceptions. Complete assigned Quality Control reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies. Manage stakeholders and other business/function QC participation as part of assigned reviews.
02/07/2025
Full time
Senior QA Data Analyst Salary: Open + Bonus Location: Chicago, IL or Coppell, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5-7 years of experience in QA, data analysis or quality engineering roles. 5+ years of experience relevant to Quality Control/Testing experience. SQL query writing and Python Working Knowledge of testing tools - SpiraTest, JMeter, Selenium, Zephyr Competent in Atlassian products - Jira Software, Confluence Audit experience is a plus Responsibilities Analyze large data sets to validate data quality and consistency Use statistical and analytical techniques to assess QA metrics and KPIs Define, implement, and maintain KPIs and quality metrics that measure test execution, defect trends, release readiness and process efficiency. Enhance and enforce software quality standards, processes & procedures. Ensure all the agreed deliverables are completed to the required level of quality. Validate that processes follow the defined SDLC and Agile methodology. Ensure Compliance with the implemented standards that all testing and quality assurance processes comply with required level of quality, industry standards and regulations. Be the advocate for testability, traceability, drive best test engineering practices and defect prevention. Conducts internal testing and monitor exceptions. Complete assigned Quality Control reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies. Manage stakeholders and other business/function QC participation as part of assigned reviews.
HRIS Systems Analyst - iTrent/Zellis Our client is a leading UK health/Social care services provider, rapidly expanding, with a reputation for innovation and excellence and a strong values driven culture They urgently require a talented, dynamic HRIS Systems Analyst to help on the delivery of a key programme to modernise their core HR & Finance systems To be considered you will have/be: Similar HRIS platform system experience (MHR iTrent, Zellis, ICIMS, Smart Recruiters) Experience in system configuration ie able to configure multiple modules (eg core HR, Payroll, ATS) Requirements gathering - document and analyse business requirements Gap Analysis: Identifies gaps between current processes and systems capabilities Advises improvements to HR processes with automation & system features Data management - data mapping, cleansing, validating and migration data between systems Report and analytics production Testing - writing test scripts, conducting UAT System documentation - produces clear documentation (eg requirements, user guides, process documents) Training and support - assist production of training guides and support end users us of system In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking values driven organisation that rewards achievers Shortlisting today Immediate starter Salary : £40k-50k + Excellent Benefits Location: Essex (2 days)/Hybrid
02/07/2025
Full time
HRIS Systems Analyst - iTrent/Zellis Our client is a leading UK health/Social care services provider, rapidly expanding, with a reputation for innovation and excellence and a strong values driven culture They urgently require a talented, dynamic HRIS Systems Analyst to help on the delivery of a key programme to modernise their core HR & Finance systems To be considered you will have/be: Similar HRIS platform system experience (MHR iTrent, Zellis, ICIMS, Smart Recruiters) Experience in system configuration ie able to configure multiple modules (eg core HR, Payroll, ATS) Requirements gathering - document and analyse business requirements Gap Analysis: Identifies gaps between current processes and systems capabilities Advises improvements to HR processes with automation & system features Data management - data mapping, cleansing, validating and migration data between systems Report and analytics production Testing - writing test scripts, conducting UAT System documentation - produces clear documentation (eg requirements, user guides, process documents) Training and support - assist production of training guides and support end users us of system In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking values driven organisation that rewards achievers Shortlisting today Immediate starter Salary : £40k-50k + Excellent Benefits Location: Essex (2 days)/Hybrid
Oracle HCM Cloud Business analyst ideally with exposure to Performance Management and Compensation modules Location: Standard rules is 3 days on site 2 days off site (hybrid mode). Not negotiable The tasks/activities will include: Prepare and maintain use cases and test scenarios based on business requirements and system design Support the coordination of System Integration Testing (SIT): Execute SIT test cases Log and follow up on defects Liaise with the implementor, SMEs, and Process Owners to validate expected outcomes Contribute to the preparation of UAT: Define test scope and data Support business testers with guidance during execution Provide a structure for gathering tester feedback to be shared with the implementor Assist in the creation of user stories, data sets, and test evidence documentation in DevOps Participate in the review and finalization of To-Be processes where input is still required (if relevant) Help consolidate feedback and lessons learned for future regression testing and post-go-live planning Required knowledge: The Business Analyst must demonstrate knowledge in: Oracle HCM Cloud, ideally with exposure to Performance Management and Compensation modules Familiarity with HR processes and change impact analysis Experience in test coordination and execution in SaaS environments Ability to work closely with Process Owners, HR teams, and implementor consultants Strong attention to detail and structured documentation skills (use cases, test scripts, traceability) Working conditions: Location: Standard rules is 3 days on site 2 days off site (hybrid mode). Not negotiable A European Nationality is mandatory on request of the customer Languages: Fluent English
02/07/2025
Project-based
Oracle HCM Cloud Business analyst ideally with exposure to Performance Management and Compensation modules Location: Standard rules is 3 days on site 2 days off site (hybrid mode). Not negotiable The tasks/activities will include: Prepare and maintain use cases and test scenarios based on business requirements and system design Support the coordination of System Integration Testing (SIT): Execute SIT test cases Log and follow up on defects Liaise with the implementor, SMEs, and Process Owners to validate expected outcomes Contribute to the preparation of UAT: Define test scope and data Support business testers with guidance during execution Provide a structure for gathering tester feedback to be shared with the implementor Assist in the creation of user stories, data sets, and test evidence documentation in DevOps Participate in the review and finalization of To-Be processes where input is still required (if relevant) Help consolidate feedback and lessons learned for future regression testing and post-go-live planning Required knowledge: The Business Analyst must demonstrate knowledge in: Oracle HCM Cloud, ideally with exposure to Performance Management and Compensation modules Familiarity with HR processes and change impact analysis Experience in test coordination and execution in SaaS environments Ability to work closely with Process Owners, HR teams, and implementor consultants Strong attention to detail and structured documentation skills (use cases, test scripts, traceability) Working conditions: Location: Standard rules is 3 days on site 2 days off site (hybrid mode). Not negotiable A European Nationality is mandatory on request of the customer Languages: Fluent English
£39,453 - £43,837 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Quality Assurance Analyst to join their Technology team on a permanent basis. The purpose of the role is to be responsible for ensuring the highest standards of quality and efficiency in the Technology department. This involves overseeing technology risk management, IT audit management and process improvement. Principal duties and responsibilities: Conduct regular audits to ensure compliance with IT standards and best practices. Contribute towards and report on the performance of IT systems and services. Develop and maintain a Technology risk management framework. IT Audit Management. Prepare audit reports and present findings to management team. Analyse current IT processes and identify areas for improvement. Work closely with other departments to ensure IT services meet their needs. Provide training and support to staff on quality assurance and risk management practices. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science or relevant experience. Relevant qualifications in quality assurance (eg, ISO 9001, CRISC). Proven experience as a Quality Assurance Analyst or in a similar role within the Technology sector, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Strong understanding of quality assurance methodologies and industry standards. Proficiency in conducting audits and risk assessments. Knowledge of IT systems. Knowledge of Cyber Security best practices. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
02/07/2025
Full time
£39,453 - £43,837 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Quality Assurance Analyst to join their Technology team on a permanent basis. The purpose of the role is to be responsible for ensuring the highest standards of quality and efficiency in the Technology department. This involves overseeing technology risk management, IT audit management and process improvement. Principal duties and responsibilities: Conduct regular audits to ensure compliance with IT standards and best practices. Contribute towards and report on the performance of IT systems and services. Develop and maintain a Technology risk management framework. IT Audit Management. Prepare audit reports and present findings to management team. Analyse current IT processes and identify areas for improvement. Work closely with other departments to ensure IT services meet their needs. Provide training and support to staff on quality assurance and risk management practices. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science or relevant experience. Relevant qualifications in quality assurance (eg, ISO 9001, CRISC). Proven experience as a Quality Assurance Analyst or in a similar role within the Technology sector, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Strong understanding of quality assurance methodologies and industry standards. Proficiency in conducting audits and risk assessments. Knowledge of IT systems. Knowledge of Cyber Security best practices. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
First Line Analyst: Desktop, Ticketing, Support, Troubleshoot, Break fix - (RL7865) Our Global Enterprise Client is looking for First Line Analyst to join their team. Start date: ASAP Duration: up to 120 days (initially) Pay Rate: £114/day (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £128/day (includes rolled up holiday) IR35 Status: Inside Location: Onsite in your choice of one the following locations: Aldershot, Bristol NOTE: Active SC Clearance is highly desirable. Responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc) or the customer. 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training Soft Skills: Flexible approach and ability to work co-operatively within a newly created team environment Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects. Experience in operationally supporting large, complex technical environment. Methodical and structured in their approach to tasks. Capability to organise and prioritise tasks Strong interpersonal skills to establish/maintain relationships and interact with team members Strong organisation and time management skills Strong analytical and problem-solving skills To apply for this First Line Analyst contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
02/07/2025
Project-based
First Line Analyst: Desktop, Ticketing, Support, Troubleshoot, Break fix - (RL7865) Our Global Enterprise Client is looking for First Line Analyst to join their team. Start date: ASAP Duration: up to 120 days (initially) Pay Rate: £114/day (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £128/day (includes rolled up holiday) IR35 Status: Inside Location: Onsite in your choice of one the following locations: Aldershot, Bristol NOTE: Active SC Clearance is highly desirable. Responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc) or the customer. 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training Soft Skills: Flexible approach and ability to work co-operatively within a newly created team environment Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects. Experience in operationally supporting large, complex technical environment. Methodical and structured in their approach to tasks. Capability to organise and prioritise tasks Strong interpersonal skills to establish/maintain relationships and interact with team members Strong organisation and time management skills Strong analytical and problem-solving skills To apply for this First Line Analyst contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Senior IT Business Analyst - Source to Pay We're seeking a Senior IT Business Analyst to join our team in Dublin on a hybrid basis (2-3 days on-site/week) . Reporting to the IT BRM - Supply Chain, you'll play a key role in aligning business objectives with technology solutions within Source to Pay functions. As a strategic partner to both IT and Supply Chain, you'll lead requirements gathering, process optimization, and solution design across complex initiatives. You'll facilitate workshops, mentor Junior Analysts, and ensure business needs are translated into actionable specifications. Your focus will include procurement, supplier onboarding, purchase order management, and data-driven process improvements. Requirements: 7+ years' experience as a Business Analyst, with 2+ years in a senior or lead role Expertise in Source to Pay processes and business process modelling (BPMN) Strong communication and stakeholder management skills Familiarity with Agile, Scrum, and/or Waterfall methodologies Proficient in Visio, Power BI, and Focus Build (or similar) Preferred: Background in automotive/high-tech manufacturing BA or Agile certifications (CBAP, PMI-PBA, Scrum Master, etc.) Big Four consultancy experience Ready to make an impact? Apply now to be part of our forward-thinking IT and Supply Chain team.
02/07/2025
Project-based
Senior IT Business Analyst - Source to Pay We're seeking a Senior IT Business Analyst to join our team in Dublin on a hybrid basis (2-3 days on-site/week) . Reporting to the IT BRM - Supply Chain, you'll play a key role in aligning business objectives with technology solutions within Source to Pay functions. As a strategic partner to both IT and Supply Chain, you'll lead requirements gathering, process optimization, and solution design across complex initiatives. You'll facilitate workshops, mentor Junior Analysts, and ensure business needs are translated into actionable specifications. Your focus will include procurement, supplier onboarding, purchase order management, and data-driven process improvements. Requirements: 7+ years' experience as a Business Analyst, with 2+ years in a senior or lead role Expertise in Source to Pay processes and business process modelling (BPMN) Strong communication and stakeholder management skills Familiarity with Agile, Scrum, and/or Waterfall methodologies Proficient in Visio, Power BI, and Focus Build (or similar) Preferred: Background in automotive/high-tech manufacturing BA or Agile certifications (CBAP, PMI-PBA, Scrum Master, etc.) Big Four consultancy experience Ready to make an impact? Apply now to be part of our forward-thinking IT and Supply Chain team.
Business Analyst - Source to Pay Whitehall Resources are currently looking for a Business Analyst - Source to Pay based in Dublin for an initial 6 month contract. Role Overview: The Senior IT Business Analyst plays a critical role in bridging the gap between business needs and technology solutions. This role partners closely with stakeholders across the supply chain and IT to review business processes, identify improvement opportunities, and deliver on the application roadmap. The Senior Business Analyst will lead requirements gathering, process mapping, and solution design for complex initiatives, ensuring alignment with strategic objectives. Key Responsibilities: Collaborate with business stakeholders to understand strategic goals, operational challenges, and technology needs. Lead the documentation, and validation of business and functional requirements. Mentor and coach junior team Business Analysts on best practice around functional business requirements documentation. Translate business needs into clear, actionable user stories or specifications for IT development teams. Facilitate workshops, interviews, and process mapping sessions with cross-functional teams. Analyses and optimize end-to-end source to pay processes using data-driven insights. Support project delivery through the full life cycle: from discovery and design to testing and deployment. Act as a liaison between business units and IT, ensuring clear communication and alignment. Contribute to the development of business cases, ROI analysis, and change impact assessments. Supports where required change management activities particularly around completing impact assessments on key user groups. Required Qualifications: Bachelor's degree in Information Systems, Business, Supply Chain, or related field. 7+ years of experience as a Business Analyst, with at least 2 years in a senior or lead role. Strong knowledge of Source to Pay processes (eg, procurement, supplier onboarding, assessment and management, purchase order management) Proven experience with business process modelling (eg, BPMN), data analysis, and requirements management. Familiarity with Agile, Scrum, and/or Waterfall methodologies. Proficiency in tools such as Visio, Power BI, Focus Build or similar. Excellent communication, facilitation, and stakeholder management skills. Preferred Skills: Experience in the automotive or high-tech manufacturing industry. Certifications in Business Analysis (CBAP, PMI-PBA) or Agile (Scrum Master, Product Owner). Experience working with Big Four consultancies an advantage All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
02/07/2025
Project-based
Business Analyst - Source to Pay Whitehall Resources are currently looking for a Business Analyst - Source to Pay based in Dublin for an initial 6 month contract. Role Overview: The Senior IT Business Analyst plays a critical role in bridging the gap between business needs and technology solutions. This role partners closely with stakeholders across the supply chain and IT to review business processes, identify improvement opportunities, and deliver on the application roadmap. The Senior Business Analyst will lead requirements gathering, process mapping, and solution design for complex initiatives, ensuring alignment with strategic objectives. Key Responsibilities: Collaborate with business stakeholders to understand strategic goals, operational challenges, and technology needs. Lead the documentation, and validation of business and functional requirements. Mentor and coach junior team Business Analysts on best practice around functional business requirements documentation. Translate business needs into clear, actionable user stories or specifications for IT development teams. Facilitate workshops, interviews, and process mapping sessions with cross-functional teams. Analyses and optimize end-to-end source to pay processes using data-driven insights. Support project delivery through the full life cycle: from discovery and design to testing and deployment. Act as a liaison between business units and IT, ensuring clear communication and alignment. Contribute to the development of business cases, ROI analysis, and change impact assessments. Supports where required change management activities particularly around completing impact assessments on key user groups. Required Qualifications: Bachelor's degree in Information Systems, Business, Supply Chain, or related field. 7+ years of experience as a Business Analyst, with at least 2 years in a senior or lead role. Strong knowledge of Source to Pay processes (eg, procurement, supplier onboarding, assessment and management, purchase order management) Proven experience with business process modelling (eg, BPMN), data analysis, and requirements management. Familiarity with Agile, Scrum, and/or Waterfall methodologies. Proficiency in tools such as Visio, Power BI, Focus Build or similar. Excellent communication, facilitation, and stakeholder management skills. Preferred Skills: Experience in the automotive or high-tech manufacturing industry. Certifications in Business Analysis (CBAP, PMI-PBA) or Agile (Scrum Master, Product Owner). Experience working with Big Four consultancies an advantage All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Product Owner/Business Analyst (all) - IREB/PSPO/DevOps/UX/UI | 60-100% Project: To join a cross-functional digital product team in the logistics sector, we are looking for an experienced Product Owner with strong Business Analysis skills. You will drive innovative, user-centric solutions that deliver measurable value. Main Tasks: Collaborate with Product Managers to understand strategic goals and translate them into a structured, prioritised backlog Define iteration goals and support delivery teams with clear, actionable user stories and acceptance criteria Analyse business needs through workshops, interviews, and data insights Contribute to API-driven service design and UX/UI decisions Act as interface between stakeholders and development teams, aligning priorities and communicating changes Model end-to-end processes, identify redundancies, and propose optimisations Support DevOps team with system reliability and contribute to agile best practices Requirements: Degree in business informatics, computer science or comparable qualification Min 5 years' experience with agile product development as a Product Owner and/or Business Analyst Hands-on experience with APIs and debugging in sandbox environments Strong analytical skills and ability to work in complex environments Certifications such as PSPO I or IREB (CPRE) are a plus Familiarity with UX/UI principles and Legacy system replacements is advantageous Languages: German; fluent (written and spoken) English; minimum B2 level French; an Advantage Reference Nr .: 924208KS Role: Product Owner/Business Analyst/Requirements Engineer (All) Location: Bern Region/Hybrid Workload : 60-100% Start: 15.07.2025 End: 1 5.01.2026 (potential extension) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
02/07/2025
Project-based
Product Owner/Business Analyst (all) - IREB/PSPO/DevOps/UX/UI | 60-100% Project: To join a cross-functional digital product team in the logistics sector, we are looking for an experienced Product Owner with strong Business Analysis skills. You will drive innovative, user-centric solutions that deliver measurable value. Main Tasks: Collaborate with Product Managers to understand strategic goals and translate them into a structured, prioritised backlog Define iteration goals and support delivery teams with clear, actionable user stories and acceptance criteria Analyse business needs through workshops, interviews, and data insights Contribute to API-driven service design and UX/UI decisions Act as interface between stakeholders and development teams, aligning priorities and communicating changes Model end-to-end processes, identify redundancies, and propose optimisations Support DevOps team with system reliability and contribute to agile best practices Requirements: Degree in business informatics, computer science or comparable qualification Min 5 years' experience with agile product development as a Product Owner and/or Business Analyst Hands-on experience with APIs and debugging in sandbox environments Strong analytical skills and ability to work in complex environments Certifications such as PSPO I or IREB (CPRE) are a plus Familiarity with UX/UI principles and Legacy system replacements is advantageous Languages: German; fluent (written and spoken) English; minimum B2 level French; an Advantage Reference Nr .: 924208KS Role: Product Owner/Business Analyst/Requirements Engineer (All) Location: Bern Region/Hybrid Workload : 60-100% Start: 15.07.2025 End: 1 5.01.2026 (potential extension) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
Job Title: AI Cloud Solution Architect Azure Location: London Hybrid (SE1) 1 2 days onsite Salary: £90 - 105K OTE including bonus Benefits: Flexible working, Well-being coaching & Professional development support Start: ASAP The Client: One of Microsofts Top 10 AI Partner in the UK, delivering cutting-edge GenAI and data-driven solutions across industries such as finance, reinsurance, retail, life sciences, logistics, and smart technology. This innovative digital consultancy builds scalable, secure, and impactful AI systems using the full Azure ecosystem. The Candidate: Were looking for a confident, articulate technologist with strong stakeholder presence, experience in pre-sales, and the ability to define and deliver intelligent, scalable Azure-based AI architectures. Whether your background is in ML, data engineering, or cloud infrastructure, you're ready to own solution design and lead client-facing innovation. You're curious, commercially aware, and thrive in collaborative, agile environments. The Role: As a GenAI Solution Architect, you'll take the lead in shaping end-to-end Azure AI architectures, from discovery and PoCs through to delivery and optimisation. You'll work directly with enterprise clients, defining RAG systems, Agentic AI solutions, knowledge base integrations, and driving forward both client success and internal AI accelerators. Key Responsibilities: Design scalable, secure Azure AI architectures tailored to client needs. Work closely with customer business and technical stakeholders. Define and deliver solutions involving RAG systems, Agentic AI, knowledge bases, and MCP integrations. Lead pre-sales engagements including PoCs, workshops, and stakeholder briefings. Collaborate with engineers, analysts, and scientists to guide delivery. Ensure best practice in responsible AI, data management, and security. Monitor performance and optimise ongoing AI solutions. Contribute to internal AI accelerators and communities of practice. Stay ahead of AI trends and emerging technologies. Mentor and provide Technical Leadership. Participate in the business internal communities. Requirements: A strong grasp of Microsoft Azure and Generative AI solutions, from envisioning through to engineering, evaluation and evergreening. An Azure background in either Software Development (eg C#, Kubernetes, App Services, Functions, Python, etc) or Data Platform (Microsoft Fabric, Databricks, Python, etc), combined with Generative AI experience. Able to consult, advise, architect, and estimate project work. Strong analysis, requirements gathering and solution modelling. Solid engineering experience in python, SQL, and related technologies. A good understanding of DevOps, Infrastructure as Code, GitHub, and CI/CD promotion. Excellent verbal, written, and presentation skills. Experience working with customers of various industries and size (eg SMC, Enterprise). Commercial Agile experience. A natural curiosity and appetite for learning and continuous improvement. Microsoft certifications and knowledge of Copilot Studio is a plus. To apply for this AI Cloud Solution Architect permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
02/07/2025
Full time
Job Title: AI Cloud Solution Architect Azure Location: London Hybrid (SE1) 1 2 days onsite Salary: £90 - 105K OTE including bonus Benefits: Flexible working, Well-being coaching & Professional development support Start: ASAP The Client: One of Microsofts Top 10 AI Partner in the UK, delivering cutting-edge GenAI and data-driven solutions across industries such as finance, reinsurance, retail, life sciences, logistics, and smart technology. This innovative digital consultancy builds scalable, secure, and impactful AI systems using the full Azure ecosystem. The Candidate: Were looking for a confident, articulate technologist with strong stakeholder presence, experience in pre-sales, and the ability to define and deliver intelligent, scalable Azure-based AI architectures. Whether your background is in ML, data engineering, or cloud infrastructure, you're ready to own solution design and lead client-facing innovation. You're curious, commercially aware, and thrive in collaborative, agile environments. The Role: As a GenAI Solution Architect, you'll take the lead in shaping end-to-end Azure AI architectures, from discovery and PoCs through to delivery and optimisation. You'll work directly with enterprise clients, defining RAG systems, Agentic AI solutions, knowledge base integrations, and driving forward both client success and internal AI accelerators. Key Responsibilities: Design scalable, secure Azure AI architectures tailored to client needs. Work closely with customer business and technical stakeholders. Define and deliver solutions involving RAG systems, Agentic AI, knowledge bases, and MCP integrations. Lead pre-sales engagements including PoCs, workshops, and stakeholder briefings. Collaborate with engineers, analysts, and scientists to guide delivery. Ensure best practice in responsible AI, data management, and security. Monitor performance and optimise ongoing AI solutions. Contribute to internal AI accelerators and communities of practice. Stay ahead of AI trends and emerging technologies. Mentor and provide Technical Leadership. Participate in the business internal communities. Requirements: A strong grasp of Microsoft Azure and Generative AI solutions, from envisioning through to engineering, evaluation and evergreening. An Azure background in either Software Development (eg C#, Kubernetes, App Services, Functions, Python, etc) or Data Platform (Microsoft Fabric, Databricks, Python, etc), combined with Generative AI experience. Able to consult, advise, architect, and estimate project work. Strong analysis, requirements gathering and solution modelling. Solid engineering experience in python, SQL, and related technologies. A good understanding of DevOps, Infrastructure as Code, GitHub, and CI/CD promotion. Excellent verbal, written, and presentation skills. Experience working with customers of various industries and size (eg SMC, Enterprise). Commercial Agile experience. A natural curiosity and appetite for learning and continuous improvement. Microsoft certifications and knowledge of Copilot Studio is a plus. To apply for this AI Cloud Solution Architect permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Performance/Failover Testing Engineer Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 2-3 years in the areas of Performance/Failover Testing/Architecture/DevOps Experienced in application, hardware, and network testing Experience with Kafka or other messaging systems Hands-on experience building test automation and failover test suites Responsibilities Analyze the business requirements, understand the expectations from end user, review with Business Analysts/SMEs and design test scenarios. Works closely with development, QA, and operations teams to understand application architecture and performance requirements. Design and develop performance test scripts and scenarios using appropriate tools and frameworks. Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives. Conduct failover tests by simulations of hardware, software, and network failures.
01/07/2025
Full time
Performance/Failover Testing Engineer Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 2-3 years in the areas of Performance/Failover Testing/Architecture/DevOps Experienced in application, hardware, and network testing Experience with Kafka or other messaging systems Hands-on experience building test automation and failover test suites Responsibilities Analyze the business requirements, understand the expectations from end user, review with Business Analysts/SMEs and design test scenarios. Works closely with development, QA, and operations teams to understand application architecture and performance requirements. Design and develop performance test scripts and scenarios using appropriate tools and frameworks. Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives. Conduct failover tests by simulations of hardware, software, and network failures.
ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.
01/07/2025
Full time
ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.
Service Desk Team Leader Manchester - Hybrid £38,000 - £42,000 Lorien is recruiting a Service Desk Team Leader for a large gaming development company in Manchester. This role offers an experienced professional the chance to lead a team, manage service delivery, and drive improvements in a dynamic, supportive environment. Lead a team of Service Desk Analysts, ensuring top-tier service for 1000 multi-site users. Key Responsibilities: Service Desk Ownership: Manage all incoming tickets and uphold high service levels. Team Leadership: Lead, develop, and appraise Service Desk Analysts. Service Improvement: Drive continuous improvement via ITIL, training, and 24/7 team collaboration. SLA Management: Monitor SLAs, report on targets, and optimise performance (balancing data with team support). Support Delivery: Provide remote and face-to-face troubleshooting. Required Skills: Proven Service Desk Experience: Solid background, ideally with team leadership. ITIL Familiarity: Good understanding for continuous improvement. ITSM Tool Proficiency: Experience with tools like Solarwinds Service Desk, ServiceNow, FreshDesk, or similar. SLA-Driven Mindset: Ability to work to SLAs, understanding key metrics. Strong Communication & Diagnostic Skills: Crucial for remote support and team cohesion. Innovative Approach: Valued for new ideas; freedom to implement improvements. Benefits: Freedom to implement ideas and contribute to process improvements. Join a friendly, supportive, and collaborative team. Competitive Package - £38,000 - £42,000 salary + 10% bonus. Hybrid Working - Manchester-based, Monday to Friday. Potential non-contractual involvement in on-call duty manager rota. Submit your CV now to be considered. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
01/07/2025
Full time
Service Desk Team Leader Manchester - Hybrid £38,000 - £42,000 Lorien is recruiting a Service Desk Team Leader for a large gaming development company in Manchester. This role offers an experienced professional the chance to lead a team, manage service delivery, and drive improvements in a dynamic, supportive environment. Lead a team of Service Desk Analysts, ensuring top-tier service for 1000 multi-site users. Key Responsibilities: Service Desk Ownership: Manage all incoming tickets and uphold high service levels. Team Leadership: Lead, develop, and appraise Service Desk Analysts. Service Improvement: Drive continuous improvement via ITIL, training, and 24/7 team collaboration. SLA Management: Monitor SLAs, report on targets, and optimise performance (balancing data with team support). Support Delivery: Provide remote and face-to-face troubleshooting. Required Skills: Proven Service Desk Experience: Solid background, ideally with team leadership. ITIL Familiarity: Good understanding for continuous improvement. ITSM Tool Proficiency: Experience with tools like Solarwinds Service Desk, ServiceNow, FreshDesk, or similar. SLA-Driven Mindset: Ability to work to SLAs, understanding key metrics. Strong Communication & Diagnostic Skills: Crucial for remote support and team cohesion. Innovative Approach: Valued for new ideas; freedom to implement improvements. Benefits: Freedom to implement ideas and contribute to process improvements. Join a friendly, supportive, and collaborative team. Competitive Package - £38,000 - £42,000 salary + 10% bonus. Hybrid Working - Manchester-based, Monday to Friday. Potential non-contractual involvement in on-call duty manager rota. Submit your CV now to be considered. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of applications. The Role: The organisation is a highly successful Lloyd's insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter. You should also come from a technical background where you are able to interrogate databases and SQL queries as well as managing and escalating tickets in a timely manner. As this role will require interaction with third parties you should have strong written and spoken communication skills being able to relay IT related issues to non-technical people. You should have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst,
01/07/2025
Full time
Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of applications. The Role: The organisation is a highly successful Lloyd's insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter. You should also come from a technical background where you are able to interrogate databases and SQL queries as well as managing and escalating tickets in a timely manner. As this role will require interaction with third parties you should have strong written and spoken communication skills being able to relay IT related issues to non-technical people. You should have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst,
Senior SQL Database Administrator Location: Hybrid - Sunderland (with flexible working) Salary: Up to £55,000 + excellent benefits We're working with a respected organisation in Sunderland to recruit a Senior SQL Database Administrator . This is a fantastic opportunity to join an experienced IT team and take a lead role in the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (eg GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to deliver scalable and secure database services. Provide 2nd/3rd line support and investigate root causes of system issues. What We're Looking For: Solid experience in SQL Server database administration. Strong understanding of high availability, backup, and recovery strategies. Proficient in writing and troubleshooting T-SQL. Experience with ETL tools (eg SSIS, Azure Data Factory, Informatica, Talend). Familiarity with version control and collaborative working in a support or project setting. Strong communication skills and a methodical, team-focused approach. Desirable (but not essential): Experience with open-source RDBMS (PostgreSQL, MySQL, MongoDB). Familiarity with Redgate tools (SQL Toolbelt, Backup Pro, SQL Monitor). Benefits: Up to £55,000 salary depending on experience 31 days annual leave plus bank holidays, with the option to buy more Flexible and hybrid working, including early Friday finishes Health Cash Plan - cashback on optical, dental, therapies, and more (includes free child cover) Access to private healthcare through the plan Generous pension scheme - up to 10% employer contribution Salary sacrifice scheme for electric vehicles Enhanced parental and family leave Business mileage allowance Life assurance (3x salary) Please note: This role is subject to a basic DBS check, funded by the employer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/07/2025
Full time
Senior SQL Database Administrator Location: Hybrid - Sunderland (with flexible working) Salary: Up to £55,000 + excellent benefits We're working with a respected organisation in Sunderland to recruit a Senior SQL Database Administrator . This is a fantastic opportunity to join an experienced IT team and take a lead role in the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (eg GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to deliver scalable and secure database services. Provide 2nd/3rd line support and investigate root causes of system issues. What We're Looking For: Solid experience in SQL Server database administration. Strong understanding of high availability, backup, and recovery strategies. Proficient in writing and troubleshooting T-SQL. Experience with ETL tools (eg SSIS, Azure Data Factory, Informatica, Talend). Familiarity with version control and collaborative working in a support or project setting. Strong communication skills and a methodical, team-focused approach. Desirable (but not essential): Experience with open-source RDBMS (PostgreSQL, MySQL, MongoDB). Familiarity with Redgate tools (SQL Toolbelt, Backup Pro, SQL Monitor). Benefits: Up to £55,000 salary depending on experience 31 days annual leave plus bank holidays, with the option to buy more Flexible and hybrid working, including early Friday finishes Health Cash Plan - cashback on optical, dental, therapies, and more (includes free child cover) Access to private healthcare through the plan Generous pension scheme - up to 10% employer contribution Salary sacrifice scheme for electric vehicles Enhanced parental and family leave Business mileage allowance Life assurance (3x salary) Please note: This role is subject to a basic DBS check, funded by the employer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior Bespoke & Integration Developer - Birmingham £55-60k Hybrid travel to Birmingham as and when due to customer demand Our client seeks a Senior Bespoke & Integration Developer experienced in full Microsoft-stack delivery, especially C#/.NET web apps and Azure integrations . You'll lead the design and implementation of efficient, scalable solutions that meet business objectives, service levels, and architectural standards. Key responsibilities - Lead full software life cycle : Drive technical aspects of design, analysis (with estimation), development, testing, and deployment of tailored and integrated solutions-with clear documentation. Domain expert : Maintain deep knowledge of supported applications and promote best practices in software architecture, configuration/release management, testing, and documentation. Technical leadership & mentorship : Serve as the go-to technical adviser, mentor colleagues, and support the Practice Lead and team members. Flexible roles : Step into Business Analyst and team-lead roles as needed-facilitating workshops, requirement gathering, or project coordination. Stay current : Continuously monitor and adopt emerging technologies, particularly cloud-native solutions (Azure, AWS). Professional development : Actively pursue and maintain relevant Microsoft certifications. Essential Technical skills - C# (.NET) NET/MVC web development SQL & SQL Server Client-side Scripting (JavaScript/TypeScript) Entity Framework Unit testing (NUnit/XUnit/MSTest) Mocking frameworks (Moq, NSubstitute, FakeItEasy) Desirable skills - MS Certification Angular Azure DevOps Power Platform experience - plugins, power automate Azure experience any of the following areas ; Logic Apps Azure App Services, Azure Service Bus, Azure Function ARM Template/YAML Interested? Please submit your updated CV to (see below) at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy.
01/07/2025
Full time
Senior Bespoke & Integration Developer - Birmingham £55-60k Hybrid travel to Birmingham as and when due to customer demand Our client seeks a Senior Bespoke & Integration Developer experienced in full Microsoft-stack delivery, especially C#/.NET web apps and Azure integrations . You'll lead the design and implementation of efficient, scalable solutions that meet business objectives, service levels, and architectural standards. Key responsibilities - Lead full software life cycle : Drive technical aspects of design, analysis (with estimation), development, testing, and deployment of tailored and integrated solutions-with clear documentation. Domain expert : Maintain deep knowledge of supported applications and promote best practices in software architecture, configuration/release management, testing, and documentation. Technical leadership & mentorship : Serve as the go-to technical adviser, mentor colleagues, and support the Practice Lead and team members. Flexible roles : Step into Business Analyst and team-lead roles as needed-facilitating workshops, requirement gathering, or project coordination. Stay current : Continuously monitor and adopt emerging technologies, particularly cloud-native solutions (Azure, AWS). Professional development : Actively pursue and maintain relevant Microsoft certifications. Essential Technical skills - C# (.NET) NET/MVC web development SQL & SQL Server Client-side Scripting (JavaScript/TypeScript) Entity Framework Unit testing (NUnit/XUnit/MSTest) Mocking frameworks (Moq, NSubstitute, FakeItEasy) Desirable skills - MS Certification Angular Azure DevOps Power Platform experience - plugins, power automate Azure experience any of the following areas ; Logic Apps Azure App Services, Azure Service Bus, Azure Function ARM Template/YAML Interested? Please submit your updated CV to (see below) at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy.
L2 Operations Analyst - Shift Place of work: On-site - Sheffield, UK/Duration: Permanent/Hours of work: Shift 24/7/365 - 4 days on and 4 days off - 2 days 6:00 AM-6:00 PM | 2 Nights 6:00 PM-6:00 AM. About the Company and the Role: Auxilion is an organisation that has been in business since 2012 and is part of the IT Alliance Group which commenced its operation in 1997. Our 500+ workforce is focused on Building Digital Thinking into your Business. To enable this, we have built our business around a number of Core services Consulting, Project & Programme Management Services, Managed Services and Digital Services, Modern Workplace and Technology Platforms. The Operations Analyst role based in Sheffield will provide remote monitoring support of client infrastructure and be committed to developing their skills. This position works alongside the infrastructure support teams to provide analysis and out of hours hands for monitoring and incident resolution. Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus on maintaining the healthy operation of our customer estates. Triaging of incidents and monitor events and initial resolution support ensuring that response and closure SLAs are met. Completing daily system health checks and monthly reviews. Perform out of hours changes and fixes. Server and appliance patching and maintenance tasks Out of hours major incident management. Diagnose and troubleshoot technical issues and escalating where required. Skills & Experience: Essential Skills: Ability to follow pre-defined processes and procedures Ability to fault find on a variety of windows and cloud technologies Good high-level understanding of infrastructure environments Good problem-solving skills Previous experience on a service desk/Operations centre Excellent written and verbal communication skills Sharp attention to detail Desirable Skills: Experience administering/supporting the following: Windows Server and desktop operating systems Network devices Office 365 and Azure VMware/Hyper-v or any other virtualisation technology Monitoring tools Prior experience in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. Ability to cope with pressures of peak workloads, short deadlines. Qualities: Integrity, timeline sensitive, goal oriented, motivated. Team player. Our Company, Auxilion - About Us We believe in profitable growth for the long-term sustainability of the company, for the benefit of our people and our customers. We work for the benefit of our customers and their customers, with responsibility and care, with a view to a long-term relationship. We value our people, encourage quality, teamwork and development and we acknowledge performance. We continually look to do things differently; we optimise; we innovate; we embrace change. We are truthful and honest with ourselves and others; we fulfil our commitments on time and acknowledge and learn from our mistakes. We conduct ourselves in a professional manner that is integral to a leading services company.
01/07/2025
Full time
L2 Operations Analyst - Shift Place of work: On-site - Sheffield, UK/Duration: Permanent/Hours of work: Shift 24/7/365 - 4 days on and 4 days off - 2 days 6:00 AM-6:00 PM | 2 Nights 6:00 PM-6:00 AM. About the Company and the Role: Auxilion is an organisation that has been in business since 2012 and is part of the IT Alliance Group which commenced its operation in 1997. Our 500+ workforce is focused on Building Digital Thinking into your Business. To enable this, we have built our business around a number of Core services Consulting, Project & Programme Management Services, Managed Services and Digital Services, Modern Workplace and Technology Platforms. The Operations Analyst role based in Sheffield will provide remote monitoring support of client infrastructure and be committed to developing their skills. This position works alongside the infrastructure support teams to provide analysis and out of hours hands for monitoring and incident resolution. Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus on maintaining the healthy operation of our customer estates. Triaging of incidents and monitor events and initial resolution support ensuring that response and closure SLAs are met. Completing daily system health checks and monthly reviews. Perform out of hours changes and fixes. Server and appliance patching and maintenance tasks Out of hours major incident management. Diagnose and troubleshoot technical issues and escalating where required. Skills & Experience: Essential Skills: Ability to follow pre-defined processes and procedures Ability to fault find on a variety of windows and cloud technologies Good high-level understanding of infrastructure environments Good problem-solving skills Previous experience on a service desk/Operations centre Excellent written and verbal communication skills Sharp attention to detail Desirable Skills: Experience administering/supporting the following: Windows Server and desktop operating systems Network devices Office 365 and Azure VMware/Hyper-v or any other virtualisation technology Monitoring tools Prior experience in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. Ability to cope with pressures of peak workloads, short deadlines. Qualities: Integrity, timeline sensitive, goal oriented, motivated. Team player. Our Company, Auxilion - About Us We believe in profitable growth for the long-term sustainability of the company, for the benefit of our people and our customers. We work for the benefit of our customers and their customers, with responsibility and care, with a view to a long-term relationship. We value our people, encourage quality, teamwork and development and we acknowledge performance. We continually look to do things differently; we optimise; we innovate; we embrace change. We are truthful and honest with ourselves and others; we fulfil our commitments on time and acknowledge and learn from our mistakes. We conduct ourselves in a professional manner that is integral to a leading services company.
Request Technology - Craig Johnson
McLean, Virginia
*Onsite preferred, Remote an option* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications
30/06/2025
Full time
*Onsite preferred, Remote an option* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
Request Technology - Craig Johnson
Chicago, Illinois
*Onsite preferred, Remote an option* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications
30/06/2025
Full time
*Onsite preferred, Remote an option* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications
NO SPONSORSHIP CMDB/CMS Data Modeler Administrator - Configuration/Implementation Salary: $110k to $118k plus 15% bonus Location: Dallas, TX 3 days onsite 2 days Remote You will be responsible for managing the population of the CMDB ServiceNow configuration management. You will be designing, configuring, implementing CMDB. Onboarding and modelling. You will need 5 years CMDB automated discovery process improvement manage cloud inventory ITIL processes IT asset management Change management incident and problem management event management creating and maintaining metrics reports and dashboards CMDB/CMS data models This position is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)
30/06/2025
Full time
NO SPONSORSHIP CMDB/CMS Data Modeler Administrator - Configuration/Implementation Salary: $110k to $118k plus 15% bonus Location: Dallas, TX 3 days onsite 2 days Remote You will be responsible for managing the population of the CMDB ServiceNow configuration management. You will be designing, configuring, implementing CMDB. Onboarding and modelling. You will need 5 years CMDB automated discovery process improvement manage cloud inventory ITIL processes IT asset management Change management incident and problem management event management creating and maintaining metrics reports and dashboards CMDB/CMS data models This position is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)
