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£32,000 6-Month Fixed-Term Contract Edinburgh (On-site) A leading Law firm is seeking a full-time, office-based Local IT Technician for a six-month fixed-term contract in Edinburgh. The role involves providing high-quality first-line IT support, assisting with hardware and software management, supporting account administration, and helping deliver IT projects and office moves. Key Responsibilities: Provide first-line technical support for incidents and service requests, meeting agreed service level targets. Respond to escalations from both internal tech support teams and the global service desk. Build and configure laptops for new joiners and as part of equipment replacements. Manage end-user hardware assets including laptops, desktops, monitors, peripherals, printers, and mobile devices. Maintain accurate records in the asset tracking system. Support account administration in Active Directory and other business applications. Assist with the setup and troubleshooting of audiovisual conferencing systems. Provide logistical support during office moves and assist in project delivery where required. Skills and Experience Required: 1-2 years' experience in an IT service desk or similar technical support role required. Strong customer service orientation with a focus on clear communication and problem-solving. Experience with hardware management and basic networking principles is desirable. Ability to document actions accurately and follow established communication and escalation procedures. If you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply!