4 joburi disponibile

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management SME. This role is focusing on ServiceNow, CMDB, manually creating CSDM Models, service mapping, Cloud inventory, ITSM, Discovery, etc. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, servers, scripting, databases Strong Excel and PowerPoint skills required

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management SME. This role is focusing on ServiceNow, CMDB, manually creating CSDM Models, service mapping, Cloud inventory, ITSM, Discovery, etc. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, servers, scripting, databases Strong Excel and PowerPoint skills required

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal IT Vendor Management Associate. Candidate will be responsible for vendor relationship management, contract and performance governance, financial governance, and administering the organization's vendor risk management program for vendors within their portfolio and tracking deliverables and obligations for assigned vendors and driving results. Responsibilities: Perform and oversee the execution of all vendor management activities. Ensure vendor partners meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives such that maximizes the value of its vendor contracts. Develop and maintain, in collaboration with VMO shared services team, positive operational relationships with vendor through consistent VM, regular interaction, and communication to provide for monitoring of vendor deliverables and obligations. Leads governance meetings with Vendors in their respective portfolio. Ensure vendor partner service offerings continue to meet evolving business needs and priorities. Collaborate with all levels within to help navigate the vendor management life cycle. Supports, facilitates, or conducts RFP's. Participates in assigned projects for the VMO team. Oversees management of vendor relationship and risk management processes for vendors in their portfolio to drive delivery of high-quality vendor management (VM) services outcomes. Collaborates with other VMO team members to promote continual improvement of VM policies, standards and procedures, and providing advice and sharing knowledge and best practices with respect to the vendor relationship, risk, compliance, financial, and performance management functions. Support, analyze, and assist in software, internal, and financial audit requests related to vendor and contract management. Support, analyze, and assist in the preparation and review of the organizations annual operating budget and strategic planning process. Create effective relationships with key vendors and contract stakeholders, and leaders to provide for monitoring of company and vendor deliverables and obligations. Ensure vendor service offerings continue to meet evolving business needs and priorities. Ensure a tracker is maintained for any issues and dependencies. Develop and maintain positive strategic and operational relationships with vendors are established and maintained through consistent VM, regular interaction and communication. Initiate CSAT surveys for a population of vendors, share and maintain results. Ensure vendor partners meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives such that Qualifications: 5+ years relevant vendor management experience 5+ years technology procurement Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Ability to drive results. Understanding of contractual, commercial and operational working relationships with global service providers, specific to technology, professional services, contingent labor vendors. Excellent verbal and written communication skills are essential for interacting with vendors and stakeholders. Ability to build relationships, facilitate and lead meetings. Proficiency in analysing data, assessing vendor performance and identifying cost-saving opportunities is crucial. Strong ability to identify, track, resolve and report issues with vendors and stakeholders. Ability to work independently, excellent analytical and organizational skills Proficiency in MS Office, SharePoint, Vendor Governance tools such as Sirion, ERP tools such as Oracle Fusion, Contract Lifecycle Management tools such as Ariba or Coupa Bachelor's Degree or equivalent required; Supply Chain Management or Project Management preferred. Certification in procurement or supplier management such as CPSM, CSMP, CSCP, or CPSD is a plus.

NO SPONSORSHIP - NO OPT Technology Vendor Management - Technology Procurement Salary: $98k to $112k plus 15% Location: Chicago, IL Misc. info.: Hybrid 3 days in office 2 days remote Looking for a candidate with 5 years vendor management, technology procurement, data relationships, supply chain management The Vendor Management role is accountable supporting the Vendor Management Office and is overall accountable for performing vendor management (VM) of vendors in their respective portfolio, including all facets of VM including relationship, risk, performance, contract, and financial management, in accordance with the defined VMO vendor strategy. The Associate Principal, Vendor Management is principally responsible for vendor relationship management, contract and performance governance, financial governance, and administering the organizations vendor risk management program for vendors within their portfolio and tracking deliverables and obligations for assigned vendors and driving results. Oversees management of vendor relationship and risk management processes for vendors in their portfolio to drive delivery of high-quality vendor management (VM) services outcomes. Collaborates with other VMO team members to promote continual improvement of VM policies, standards and procedures, and providing advice and sharing knowledge and best practices with respect to the vendor relationship, risk, compliance, financial, and performance management functions. Qualifications: 5+ years relevant vendor management experience 5+ years technology procurement Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Ability to drive results. Understanding of contractual, commercial and operational working relationships with global service providers, specific to technology, professional services, contingent labor vendors. Excellent verbal and written communication skills are essential for interacting with vendors and stakeholders. Ability to build relationships, facilitate and lead meetings. Proficiency in analysing data, assessing vendor performance and identifying cost-saving opportunities is crucial. Strong ability to identify, track, resolve and report issues with vendors and stakeholders. Technical Skills: Proficiency in MS Office, SharePoint, Vendor Governance tools such as Sirion, ERP tools such as Oracle Fusion, Contract Lifecycle Management tools such as Ariba or Coupa Bachelors Degree or equivalent required; Supply Chain Management or Project Management preferred. Certificates or Licenses: Certification in procurement or supplier management such as CPSM, CSMP, CSCP, or CPSD is a plus.