*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
17/10/2024
Full time
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $145k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, They want 7 years of applicable experience The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organizations Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 7 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry Certificates or Licenses: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
17/10/2024
Full time
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $145k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, They want 7 years of applicable experience The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organizations Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 7 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry Certificates or Licenses: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
17/10/2024
Full time
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
17/10/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
*5 Days onsite* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Technology Support Manager. This role is focused on all end user support (Windows, Zoom, Webex, Skype for business, Citrix, VOIP, ITIL). This manager needs at least 6 years of management experience, they will manage 3 offices and a total of 16 people. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Understanding of local office Conference Technology and procedures. Qualifications/Technology Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Law Firm, managing a help desk or desk side experience a plus. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Microsoft Windows Microsoft Office Suite M365 iManage DeskSite and FileSite Citrix/VPN iOS for iPhones, iPads and Mobile Management applications - InTune/AirWatch Polycom and Cisco Video Conference Systems Bomgar PeopleSoft SCCM Carpe Diem Avaya SCCM MFA Zoom and WebEx Microsoft Teams ITSM Ticket Management System - Service Now HP, Lenovo, MacBook laptops and desktops Avaya MFA Zoom, Teams, WebEx, Skype for Business ITSM Ticket Management System Lenovo laptops and desktops
17/10/2024
Full time
*5 Days onsite* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Technology Support Manager. This role is focused on all end user support (Windows, Zoom, Webex, Skype for business, Citrix, VOIP, ITIL). This manager needs at least 6 years of management experience, they will manage 3 offices and a total of 16 people. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Understanding of local office Conference Technology and procedures. Qualifications/Technology Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Law Firm, managing a help desk or desk side experience a plus. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Microsoft Windows Microsoft Office Suite M365 iManage DeskSite and FileSite Citrix/VPN iOS for iPhones, iPads and Mobile Management applications - InTune/AirWatch Polycom and Cisco Video Conference Systems Bomgar PeopleSoft SCCM Carpe Diem Avaya SCCM MFA Zoom and WebEx Microsoft Teams ITSM Ticket Management System - Service Now HP, Lenovo, MacBook laptops and desktops Avaya MFA Zoom, Teams, WebEx, Skype for Business ITSM Ticket Management System Lenovo laptops and desktops
I'm currently on the lookout for an IT Support Engineer to join a sustainable and innovative market leading company - this is an onsite role based in Stoke-on-Trent. They are among the largest and most respected companies in the UK within their industry, demonstrating a strong commitment to technology. They continually invest in innovative solutions to enhance efficiency and product quality. Recently acquired, the company is experiencing rapid growth, now employing over 1,100 people across 11 locations. They're searching for an IT Support specialist to join their dynamic IT team at their Stoke and office. This role is essential in providing comprehensive technical support and maintenance across their business. Reporting to the IT Support Manager, your primary focus will be assisting system users with computer support and IT maintenance, ensuring efficient resolution of issues from initial request to final resolution. You'll be responsible for troubleshooting hardware, networking, operating systems, and applications, providing technical advice to a non-technical audience. Key Responsibilities: * Providing 1st line technical support to users through monitoring and prioritising, user requests using their IT helpdesk system, ensuring all user tickets are assigned, responded to, and closed off within SLA. * Identifying software and hardware problems, as well as completing repairs and upgrades. * Monitoring alerts and acting as first response, escalating where required. * Monitoring and maintaining backup systems across the business. * Helping in the installation and configuration of new Servers, networking infrastructure and other IT equipment across the business. * Computer, Tablet, and mobile phone builds, rebuilds and configuration. * Telephony configuration and management. * Office 365 Support * Providing support when required to the broader IT team including Infrastructure, Software and Security Teams. Qualifications and Skills: * Understanding of Windows 7, 10 and Windows 11 Operating Systems, including installation, configuration, and fault-finding activities. * Microsoft Office 365 support. * Strong communication and problem-solving skills * Full UK driving licence and willingness to travelling to our sites across the UK. * Linux/AD/VMware (Bonus) In return, they're able to offer a competitive salary of £27,000 - £30,000 as well as a variety of perks including: * Employee benefits portal with access to exclusive deals and discounts on 100s of high street brands, utilities, eating out and more! * Confidential 24/7 wellbeing support. * Cycle to Work Scheme. * Funded learning and career development opportunities. * Company provided Life Assurance policy. If it sounds of interest, please apply here or get in touch with Paul McGovern from Cathcart Technology on .
17/10/2024
Full time
I'm currently on the lookout for an IT Support Engineer to join a sustainable and innovative market leading company - this is an onsite role based in Stoke-on-Trent. They are among the largest and most respected companies in the UK within their industry, demonstrating a strong commitment to technology. They continually invest in innovative solutions to enhance efficiency and product quality. Recently acquired, the company is experiencing rapid growth, now employing over 1,100 people across 11 locations. They're searching for an IT Support specialist to join their dynamic IT team at their Stoke and office. This role is essential in providing comprehensive technical support and maintenance across their business. Reporting to the IT Support Manager, your primary focus will be assisting system users with computer support and IT maintenance, ensuring efficient resolution of issues from initial request to final resolution. You'll be responsible for troubleshooting hardware, networking, operating systems, and applications, providing technical advice to a non-technical audience. Key Responsibilities: * Providing 1st line technical support to users through monitoring and prioritising, user requests using their IT helpdesk system, ensuring all user tickets are assigned, responded to, and closed off within SLA. * Identifying software and hardware problems, as well as completing repairs and upgrades. * Monitoring alerts and acting as first response, escalating where required. * Monitoring and maintaining backup systems across the business. * Helping in the installation and configuration of new Servers, networking infrastructure and other IT equipment across the business. * Computer, Tablet, and mobile phone builds, rebuilds and configuration. * Telephony configuration and management. * Office 365 Support * Providing support when required to the broader IT team including Infrastructure, Software and Security Teams. Qualifications and Skills: * Understanding of Windows 7, 10 and Windows 11 Operating Systems, including installation, configuration, and fault-finding activities. * Microsoft Office 365 support. * Strong communication and problem-solving skills * Full UK driving licence and willingness to travelling to our sites across the UK. * Linux/AD/VMware (Bonus) In return, they're able to offer a competitive salary of £27,000 - £30,000 as well as a variety of perks including: * Employee benefits portal with access to exclusive deals and discounts on 100s of high street brands, utilities, eating out and more! * Confidential 24/7 wellbeing support. * Cycle to Work Scheme. * Funded learning and career development opportunities. * Company provided Life Assurance policy. If it sounds of interest, please apply here or get in touch with Paul McGovern from Cathcart Technology on .
I'm currently on the lookout for an IT Support Engineer to join a sustainable and innovative market leading company - this is an onsite role based in Melton. They are among the largest and most respected companies in the UK within their industry, demonstrating a strong commitment to technology. They continually invest in innovative solutions to enhance efficiency and product quality. Recently acquired, the company is experiencing rapid growth, now employing over 1,100 people across 11 locations. They're searching for an IT Support specialist to join their dynamic IT team at their Melton office. This role is essential in providing comprehensive technical support and maintenance across their business. Reporting to the IT Support Manager, your primary focus will be assisting system users with computer support and IT maintenance, ensuring efficient resolution of issues from initial request to final resolution. You'll be responsible for troubleshooting hardware, networking, operating systems, and applications, providing technical advice to a non-technical audience. Key Responsibilities: * Providing 1st line technical support to users through monitoring and prioritising, user requests using their IT helpdesk system, ensuring all user tickets are assigned, responded to, and closed off within SLA. * Identifying software and hardware problems, as well as completing repairs and upgrades. * Monitoring alerts and acting as first response, escalating where required. * Monitoring and maintaining backup systems across the business. * Helping in the installation and configuration of new Servers, networking infrastructure and other IT equipment across the business. * Computer, Tablet, and mobile phone builds, rebuilds and configuration. * Telephony configuration and management. * Office 365 Support * Providing support when required to the broader IT team including Infrastructure, Software and Security Teams. Qualifications and Skills: * Understanding of Windows 7, 10 and Windows 11 Operating Systems, including installation, configuration, and fault-finding activities. * Microsoft Office 365 support. * Strong communication and problem-solving skills * Full UK driving licence and willingness to travelling to our sites across the UK. * Linux/AD/VMware (Bonus) In return, they're able to offer a competitive salary of £27,000 - £30,000 as well as a variety of perks including: * Employee benefits portal with access to exclusive deals and discounts on 100s of high street brands, utilities, eating out and more! * Confidential 24/7 wellbeing support. * Cycle to Work Scheme. * Funded learning and career development opportunities. * Company provided Life Assurance policy. If it sounds of interest, please apply here or get in touch with Paul McGovern from Cathcart Technology.
17/10/2024
Full time
I'm currently on the lookout for an IT Support Engineer to join a sustainable and innovative market leading company - this is an onsite role based in Melton. They are among the largest and most respected companies in the UK within their industry, demonstrating a strong commitment to technology. They continually invest in innovative solutions to enhance efficiency and product quality. Recently acquired, the company is experiencing rapid growth, now employing over 1,100 people across 11 locations. They're searching for an IT Support specialist to join their dynamic IT team at their Melton office. This role is essential in providing comprehensive technical support and maintenance across their business. Reporting to the IT Support Manager, your primary focus will be assisting system users with computer support and IT maintenance, ensuring efficient resolution of issues from initial request to final resolution. You'll be responsible for troubleshooting hardware, networking, operating systems, and applications, providing technical advice to a non-technical audience. Key Responsibilities: * Providing 1st line technical support to users through monitoring and prioritising, user requests using their IT helpdesk system, ensuring all user tickets are assigned, responded to, and closed off within SLA. * Identifying software and hardware problems, as well as completing repairs and upgrades. * Monitoring alerts and acting as first response, escalating where required. * Monitoring and maintaining backup systems across the business. * Helping in the installation and configuration of new Servers, networking infrastructure and other IT equipment across the business. * Computer, Tablet, and mobile phone builds, rebuilds and configuration. * Telephony configuration and management. * Office 365 Support * Providing support when required to the broader IT team including Infrastructure, Software and Security Teams. Qualifications and Skills: * Understanding of Windows 7, 10 and Windows 11 Operating Systems, including installation, configuration, and fault-finding activities. * Microsoft Office 365 support. * Strong communication and problem-solving skills * Full UK driving licence and willingness to travelling to our sites across the UK. * Linux/AD/VMware (Bonus) In return, they're able to offer a competitive salary of £27,000 - £30,000 as well as a variety of perks including: * Employee benefits portal with access to exclusive deals and discounts on 100s of high street brands, utilities, eating out and more! * Confidential 24/7 wellbeing support. * Cycle to Work Scheme. * Funded learning and career development opportunities. * Company provided Life Assurance policy. If it sounds of interest, please apply here or get in touch with Paul McGovern from Cathcart Technology.
An Electrical/Electronic Architect is required for a long term contract assignment based in Stevenage. Some hybrid work possible. Overview of department: Missile Architecture - Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support within the company. It's an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: a) Specifying/determining * system electrical requirements * interface definitions and characteristics between subsystems/equipment * power architecture, including power budget and power profiles * data communication and processing architecture * requirements for EMC, bonding, grounding and screening * signal safety, including routing of safety related signals b) Supporting test and fault-finding activities during compatibility checks, risk reduction, system proving/qualification and integration c) Reviewing and authoring reports, guidelines and processes d) Design assessments and analysis e) Working to defence/industry standards f) Attending and supporting design reviews Alternatively, acting as the Equipment Manager (RMO) for specific electrical/electronic equipment(s) that are part of a missile or launcher system you will: a) Project manage the equipment(s) on behalf of the project during development, qualification and manufacture b) Own the requirements on behalf of the project for the equipment(s) c) Produce Statement(s) of Work for the associated design authority for the equipment(s) d) Create and update plans showing activities for the equipment(s) e) Manage internal & external design authorities for delivery of the equipment(s) hardware, software and deliverables to schedule, cost, quality and performance f) Hold regular progress reviews with the design authority for the equipment(s) g) Review qualification verification evidence h) Track and find resolution to equipment non-compliances i) Attend and support design reviews Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/10/2024
Project-based
An Electrical/Electronic Architect is required for a long term contract assignment based in Stevenage. Some hybrid work possible. Overview of department: Missile Architecture - Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support within the company. It's an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: a) Specifying/determining * system electrical requirements * interface definitions and characteristics between subsystems/equipment * power architecture, including power budget and power profiles * data communication and processing architecture * requirements for EMC, bonding, grounding and screening * signal safety, including routing of safety related signals b) Supporting test and fault-finding activities during compatibility checks, risk reduction, system proving/qualification and integration c) Reviewing and authoring reports, guidelines and processes d) Design assessments and analysis e) Working to defence/industry standards f) Attending and supporting design reviews Alternatively, acting as the Equipment Manager (RMO) for specific electrical/electronic equipment(s) that are part of a missile or launcher system you will: a) Project manage the equipment(s) on behalf of the project during development, qualification and manufacture b) Own the requirements on behalf of the project for the equipment(s) c) Produce Statement(s) of Work for the associated design authority for the equipment(s) d) Create and update plans showing activities for the equipment(s) e) Manage internal & external design authorities for delivery of the equipment(s) hardware, software and deliverables to schedule, cost, quality and performance f) Hold regular progress reviews with the design authority for the equipment(s) g) Review qualification verification evidence h) Track and find resolution to equipment non-compliances i) Attend and support design reviews Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Contract Opportunity - Technical Operations Manager Term: 6 months Hybrid, Dublin Are you ready to lead the technical operations behind essential digital services used by a wide range of Government Departments and Agencies? As a Technical Operations Manager , you'll oversee the support and operations of key applications and systems that facilitate daily operations across the public sector. If you're passionate about driving efficiency and delivering continuous improvement, this role offers a unique opportunity to make a real impact. As a Technical Operations Manager , you will: Lead and mentor a high-performing technical support team, fostering a collaborative environment. Oversee system operations, including support desk management and incident resolution. Monitor system performance, troubleshoot proactively, and ensure operational efficiency. Manage resources, capacity planning, and operational processes for optimal support. Work closely with other units to ensure a seamless transition from application development to operations. About You To succeed as a Technical Operations Manager , you'll need: A degree in Computer Science, IT, or a related field (Master's preferred). At least 5 years of experience in operations management. Proven leadership and team management skills within a technical environment. Expertise in project management methodologies and excellent analytical abilities. Strong communication and collaboration skills, with the ability to engage across all levels. What's on Offer Join a team dedicated to driving operational excellence in a hybrid work environment. Enjoy a supportive culture focused on innovation, growth, and flexibility. Benefits include competitive compensation, professional development opportunities, and a collaborative workplace. Ready to take on this exciting challenge as a Technical Operations Manager ? Apply now or email your CV to (see below)
17/10/2024
Project-based
Contract Opportunity - Technical Operations Manager Term: 6 months Hybrid, Dublin Are you ready to lead the technical operations behind essential digital services used by a wide range of Government Departments and Agencies? As a Technical Operations Manager , you'll oversee the support and operations of key applications and systems that facilitate daily operations across the public sector. If you're passionate about driving efficiency and delivering continuous improvement, this role offers a unique opportunity to make a real impact. As a Technical Operations Manager , you will: Lead and mentor a high-performing technical support team, fostering a collaborative environment. Oversee system operations, including support desk management and incident resolution. Monitor system performance, troubleshoot proactively, and ensure operational efficiency. Manage resources, capacity planning, and operational processes for optimal support. Work closely with other units to ensure a seamless transition from application development to operations. About You To succeed as a Technical Operations Manager , you'll need: A degree in Computer Science, IT, or a related field (Master's preferred). At least 5 years of experience in operations management. Proven leadership and team management skills within a technical environment. Expertise in project management methodologies and excellent analytical abilities. Strong communication and collaboration skills, with the ability to engage across all levels. What's on Offer Join a team dedicated to driving operational excellence in a hybrid work environment. Enjoy a supportive culture focused on innovation, growth, and flexibility. Benefits include competitive compensation, professional development opportunities, and a collaborative workplace. Ready to take on this exciting challenge as a Technical Operations Manager ? Apply now or email your CV to (see below)
Key Skills : Dynamics 365 CRM Architect + Power Platform Architect + Power Pages Required skill: Microsoft Dynamics - Sales, Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
17/10/2024
Full time
Key Skills : Dynamics 365 CRM Architect + Power Platform Architect + Power Pages Required skill: Microsoft Dynamics - Sales, Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
This is a rare opening within a long established business with a global client base for a software engineer to develop machine control systems utilising LabVIEW for high precision equipment. Client Details You'll join a small and dedicated team of software engineers who work together to design and develop specialist equipment for a range of clients across the globe. They have an enviable reputation within their niche market for designing and manufacturing the highest quality equipment some of which has been operating faultlessly for over 3 decades. If you like the idea of bringing your LabVIEW skills to this long established business, they'll reward you with a salary around £45k + excellent benefits (great pension, discretionary bonus, salary sacrifice car scheme etc.). Please do be aware that due to the nature of their work this role is 5 days a week on site. Description Design, test, and develop software inline with individual client requirements Assist in the long term modernisation of software development & delivery Work with the Engineering Manager to ensure all systems adhere to strict standards Document every aspect of the software application as a reference for future maintenance and upgrades Ensure software continues to function normally through software maintenance and testing Work closely with other engineers to become familiar with the full build and automation process Develop a variety of user interfaces to client specifications Provide comprehensive software support to the growing client base Profile A successful Software Engineer will have some of the following skills: A degree in Computer Science, Software Engineering, or a related field Proficiency in programming with LabVIEW Ability to test and document all systems applications for future reference Experience of working with PLC's, motors and drives Knowledge of hardware integration (TwinCAT, EtherCAT etc.) UI Design and Development Strong communication and interpersonal skills Job Offer As well an excellent salary and benefits package you'll have the opportunity to work with the senior management team to help improve the way applications are built, delivered and supported. If this sounds like the ideal role to progress your career then please apply NOW with your latest CV for immediate consideration. This role is 5 days a week in the office which is based near Glasgow and is commutable from the city centre by public transport.
17/10/2024
Full time
This is a rare opening within a long established business with a global client base for a software engineer to develop machine control systems utilising LabVIEW for high precision equipment. Client Details You'll join a small and dedicated team of software engineers who work together to design and develop specialist equipment for a range of clients across the globe. They have an enviable reputation within their niche market for designing and manufacturing the highest quality equipment some of which has been operating faultlessly for over 3 decades. If you like the idea of bringing your LabVIEW skills to this long established business, they'll reward you with a salary around £45k + excellent benefits (great pension, discretionary bonus, salary sacrifice car scheme etc.). Please do be aware that due to the nature of their work this role is 5 days a week on site. Description Design, test, and develop software inline with individual client requirements Assist in the long term modernisation of software development & delivery Work with the Engineering Manager to ensure all systems adhere to strict standards Document every aspect of the software application as a reference for future maintenance and upgrades Ensure software continues to function normally through software maintenance and testing Work closely with other engineers to become familiar with the full build and automation process Develop a variety of user interfaces to client specifications Provide comprehensive software support to the growing client base Profile A successful Software Engineer will have some of the following skills: A degree in Computer Science, Software Engineering, or a related field Proficiency in programming with LabVIEW Ability to test and document all systems applications for future reference Experience of working with PLC's, motors and drives Knowledge of hardware integration (TwinCAT, EtherCAT etc.) UI Design and Development Strong communication and interpersonal skills Job Offer As well an excellent salary and benefits package you'll have the opportunity to work with the senior management team to help improve the way applications are built, delivered and supported. If this sounds like the ideal role to progress your career then please apply NOW with your latest CV for immediate consideration. This role is 5 days a week in the office which is based near Glasgow and is commutable from the city centre by public transport.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
16/10/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
16/10/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
Senior Manager, Retail software Solutions Delivery Drive the future of retail technology by spearheading cutting-edge Oracle Retail software implementations. As a visionary leader, you'll leverage your deep industry insights, project management prowess, and strategic acumen to deliver game-changing solutions. Your Mission: Revolutionize the retail landscape through successful Oracle Retail software deployments Forge strong client partnerships, ensuring unparalleled satisfaction and project success Showcase your expertise in Oracle Retail's E-commerce and in-store applications Transform business challenges into innovative solutions Expand our footprint by uncovering new opportunities with existing clients Craft compelling proposals that win deals and drive growth Lead and inspire a diverse EU Project Team of managers, consultants, and QA specialists Orchestrate high-stakes projects, balancing timelines, budgets, and resources Steer projects to success, delivering quality outcomes that exceed expectations Guide clients through implementation strategies, risk management, and project phasing Deliver executive-level insights and status reports that drive decision-making Bridge the gap between project completion and ongoing support, ensuring seamless transitions Shape and refine project methodologies to stay ahead of industry trends Your Arsenal: 10+ years of battle-tested software delivery experience (retail background preferred) Exceptional communication skills that captivate and influence at all levels Proven track record of collaborating with C-suite executives In-depth understanding of Oracle Retail Omni concepts and integration points Demonstrated success in project and team management Ability to juggle multiple large-scale projects with finesse Bonus Points: Financial acumen to drive business growth Risk management expertise to navigate complex projects Passion for continuous improvement and process optimization Creative problem-solving skills to tackle unique challenges Talent for building client relationships and fostering shared ownership Mastery of planning, forecasting, and organizational techniques Data-driven approach to performance evaluation and optimization Knack for developing winning proposals and comprehensive project plans Hands-on experience with retail systems Bachelor's degree in business or information technology 10+ years of immersion in the retail industry or related IT fields Embrace the opportunity to travel domestically and internationally, expanding your horizons and leaving a lasting impact on the global retail landscape. Join us in shaping the future of retail technology!
16/10/2024
Full time
Senior Manager, Retail software Solutions Delivery Drive the future of retail technology by spearheading cutting-edge Oracle Retail software implementations. As a visionary leader, you'll leverage your deep industry insights, project management prowess, and strategic acumen to deliver game-changing solutions. Your Mission: Revolutionize the retail landscape through successful Oracle Retail software deployments Forge strong client partnerships, ensuring unparalleled satisfaction and project success Showcase your expertise in Oracle Retail's E-commerce and in-store applications Transform business challenges into innovative solutions Expand our footprint by uncovering new opportunities with existing clients Craft compelling proposals that win deals and drive growth Lead and inspire a diverse EU Project Team of managers, consultants, and QA specialists Orchestrate high-stakes projects, balancing timelines, budgets, and resources Steer projects to success, delivering quality outcomes that exceed expectations Guide clients through implementation strategies, risk management, and project phasing Deliver executive-level insights and status reports that drive decision-making Bridge the gap between project completion and ongoing support, ensuring seamless transitions Shape and refine project methodologies to stay ahead of industry trends Your Arsenal: 10+ years of battle-tested software delivery experience (retail background preferred) Exceptional communication skills that captivate and influence at all levels Proven track record of collaborating with C-suite executives In-depth understanding of Oracle Retail Omni concepts and integration points Demonstrated success in project and team management Ability to juggle multiple large-scale projects with finesse Bonus Points: Financial acumen to drive business growth Risk management expertise to navigate complex projects Passion for continuous improvement and process optimization Creative problem-solving skills to tackle unique challenges Talent for building client relationships and fostering shared ownership Mastery of planning, forecasting, and organizational techniques Data-driven approach to performance evaluation and optimization Knack for developing winning proposals and comprehensive project plans Hands-on experience with retail systems Bachelor's degree in business or information technology 10+ years of immersion in the retail industry or related IT fields Embrace the opportunity to travel domestically and internationally, expanding your horizons and leaving a lasting impact on the global retail landscape. Join us in shaping the future of retail technology!
Infrastructure Manager - Onsite We are delighted to partner with a global organisation based in the Ellesmere Port area to join their team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change. You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread across 3 sites in the UK. Travel to all 3 sites will be required. Role responsibilities: Manage and maintain IT security policies and procedures. Review weekly performance, analyse and identify trends and record/monitor improvements and risks. Assist in the supervision of the correct use of the IT systems in the sites and cooperate in the creation of user and best practice guides. Supervise the maintenance and upgrading of operating systems, commercial and proprietary software. Together with the Group Head of IT Infrastructure maintain hardware, software, networks, IT communication and cybersecurity policies. Resolve and coordinate incidents affecting the systems. Assist the Group's Head of IT infrastructures in planning and coordinating the activities, technical and material resources and supporting staff regarding operating systems, database management systems, ERP, standard office and mail software and communications. Manage supplier relations and support contracts. Design training and development plans for the infrastructure team and perform personnel appraisals. Manage Infrastructure IT Projects Proactively deal with internal customer queries. Skills required: Experience in people management Experience in managing IT Projects Experience in IT infrastructure support and end user's support IT Security Communications and networks experience Excellent communication skills Infrastructure Manager - Onsite Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/10/2024
Full time
Infrastructure Manager - Onsite We are delighted to partner with a global organisation based in the Ellesmere Port area to join their team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change. You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread across 3 sites in the UK. Travel to all 3 sites will be required. Role responsibilities: Manage and maintain IT security policies and procedures. Review weekly performance, analyse and identify trends and record/monitor improvements and risks. Assist in the supervision of the correct use of the IT systems in the sites and cooperate in the creation of user and best practice guides. Supervise the maintenance and upgrading of operating systems, commercial and proprietary software. Together with the Group Head of IT Infrastructure maintain hardware, software, networks, IT communication and cybersecurity policies. Resolve and coordinate incidents affecting the systems. Assist the Group's Head of IT infrastructures in planning and coordinating the activities, technical and material resources and supporting staff regarding operating systems, database management systems, ERP, standard office and mail software and communications. Manage supplier relations and support contracts. Design training and development plans for the infrastructure team and perform personnel appraisals. Manage Infrastructure IT Projects Proactively deal with internal customer queries. Skills required: Experience in people management Experience in managing IT Projects Experience in IT infrastructure support and end user's support IT Security Communications and networks experience Excellent communication skills Infrastructure Manager - Onsite Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Systems/Support Manager - £50K plus bonus - Hybird based in North Lincolnshire Are you looking to lead a very talented Team of system analysts within an enterprise-scale Office365 environment? If so, look no further! My client is a well-recognised brand and absolutely a leader within what they do. They're also a private owned firm so the environment here is very fast, with a "fail fast" approach where they are always open to trying new things and explore better ways of working. It's a mega opportunity to join and make a difference and a busy time This role is heavily leadership and management focused where you will oversee a team of System Analysts who work across second and third line support, driving automation across the business. They have around 8,000 users globally and they manage both on-premise and multi-cloud (AWS/Azure) environments and a cloud telephony platform. Your role will be to take ownership of anything IT Systems focused - planning and support of business critical systems to ensure their suitability, smooth running and high availability. Whilst you may not be looking after Servers you will have had experience with cloud based systems. Alongside being an inspirational leaders, we are looking for someone with experience in Office 365 administration and strong knowledge of Cloud hybrid systems. Ideally we would also look for someone with PowerShell experience. You will also thrive in a leadership based role where you will serve as the go to IT contact for stakeholders. Essentially, you'll be passionate about tech and love what you do! Your role will be to ensure robustness of systems and security of data, network access and backup systems and also managing the smooth running of the infrastructure within the business. This is an office role with 5 days a week from their modern offices based in North Lincolnshire commutable from Hull, Grimsby or Scunthorpe. You'll join a large, wider talented team and work alongside some incredibly talented people who all share a great vision. Whilst its a fast-paced and busy environment, it's also an enjoyable one. They have a great culture which is reflected through their retention rates across the business and they treat their people really well. Scope for learning here is vast. Learning and development here is massively encouraged here and they offer unlimited resources alongside a dedicated IT Training Team as well as training around Scrum, development life cycle and a week-long induction. You'll have a personal progression plan alongside quarterly one-to-ones. We can offer up to £50,000 plus a £5K bonus - all Dependent on your ability alongside awesome further benefits including on-site gym, subsidised restaurants and more! They have an amazing HQ in North Lincolnshire so we'd like you on-site 3 days a week with 2 days working from home - It's an integral role for them that requires face-to-face interaction with stakeholders! Apply now or send your CV to (see below) for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
16/10/2024
Full time
IT Systems/Support Manager - £50K plus bonus - Hybird based in North Lincolnshire Are you looking to lead a very talented Team of system analysts within an enterprise-scale Office365 environment? If so, look no further! My client is a well-recognised brand and absolutely a leader within what they do. They're also a private owned firm so the environment here is very fast, with a "fail fast" approach where they are always open to trying new things and explore better ways of working. It's a mega opportunity to join and make a difference and a busy time This role is heavily leadership and management focused where you will oversee a team of System Analysts who work across second and third line support, driving automation across the business. They have around 8,000 users globally and they manage both on-premise and multi-cloud (AWS/Azure) environments and a cloud telephony platform. Your role will be to take ownership of anything IT Systems focused - planning and support of business critical systems to ensure their suitability, smooth running and high availability. Whilst you may not be looking after Servers you will have had experience with cloud based systems. Alongside being an inspirational leaders, we are looking for someone with experience in Office 365 administration and strong knowledge of Cloud hybrid systems. Ideally we would also look for someone with PowerShell experience. You will also thrive in a leadership based role where you will serve as the go to IT contact for stakeholders. Essentially, you'll be passionate about tech and love what you do! Your role will be to ensure robustness of systems and security of data, network access and backup systems and also managing the smooth running of the infrastructure within the business. This is an office role with 5 days a week from their modern offices based in North Lincolnshire commutable from Hull, Grimsby or Scunthorpe. You'll join a large, wider talented team and work alongside some incredibly talented people who all share a great vision. Whilst its a fast-paced and busy environment, it's also an enjoyable one. They have a great culture which is reflected through their retention rates across the business and they treat their people really well. Scope for learning here is vast. Learning and development here is massively encouraged here and they offer unlimited resources alongside a dedicated IT Training Team as well as training around Scrum, development life cycle and a week-long induction. You'll have a personal progression plan alongside quarterly one-to-ones. We can offer up to £50,000 plus a £5K bonus - all Dependent on your ability alongside awesome further benefits including on-site gym, subsidised restaurants and more! They have an amazing HQ in North Lincolnshire so we'd like you on-site 3 days a week with 2 days working from home - It's an integral role for them that requires face-to-face interaction with stakeholders! Apply now or send your CV to (see below) for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Join a Fast-Growing Tech Startup as a Senior Software Engineer! Are you a seasoned software engineer looking for an exciting opportunity to make a real impact? Our client is a rapidly growing tech startup, backed by a renowned investment group, and is on a mission to transform the way people plan for and deal with life's most challenging moments. About the Company: Our client is revolutionizing the industry with an innovative platform that brings a human touch to planning for the future. The team is passionate, driven, and committed to making a difference. With recent investment and ambitious growth plans, they are looking for talented individuals to join their dynamic team. The Role: As a Senior Software Engineer, you will be a key member of the growing engineering team, responsible for designing, building, testing, deploying, and maintaining scalable systems. This is an exciting opportunity to work on a greenfield project, where you'll have the autonomy to make key decisions on architecture and development, contributing to both Back End services and some Front End components. A key aspect of the role includes working with and integrating Large Language Models (LLMs) into products, so experience in this area is a plus. While the preference is for expertise in AWS (using services like Lambda, S3, SNS, SQS, DynamoDB), candidates with comparable experience in other cloud platforms like GCP or Azure are also considered. You will work closely with the Engineering Manager and Lead Developer to deliver high-quality solutions that enhance the product, and collaborate across teams to bring impactful features to life. As part of a fast-paced startup, you will thrive in an environment that values collaboration, flexibility, and quick iteration while maintaining the balance between speed and quality. Key Responsibilities: Lead the design and development of scalable, cloud-native systems, leveraging modern architecture principles such as microservices and serverless frameworks. Write maintainable, efficient, and clean code primarily in Python, focusing on performance, scalability, and reliability. Build and maintain robust automated testing and CI/CD pipelines to support fast, frequent, and reliable deployments. Work closely with cross-functional stakeholders, including product managers, designers, and other engineers, to gather requirements, develop features, and address user needs. Drive best practices in development, demonstrating a strong balance between rapid iteration and high-quality output. Participate in code reviews, architectural discussions, and continuous improvement initiatives to foster a culture of technical excellence. Champion a lean mindset and agile methodologies, contributing to sprint planning, daily stand-ups, and retrospectives. Engage with the product and users to understand their needs, ensuring that the solutions delivered align with business goals and enhance the customer experience . Who You Are: Must Haves: Extensive experience in software development using Python or similar languages. Strong cloud experience, ideally with AWS (eg, Lambda, S3, SNS, SQS, DynamoDB); however, similar expertise in GCP or Azure is also highly valued. Proven ability to design, build, and maintain cloud-native applications with a focus on scalability, performance, and reliability. Hands-on experience with automated testing practices and CI/CD tools such as CircleCI, Jenkins, GitHub Actions, or cloud-native solutions like AWS CodePipeline. Ability to thrive in a startup environment, embracing change, iteration, and rapid development cycles. Strong understanding of RESTful APIs, with experience in building, consuming, and optimizing them. Experience or familiarity with OpenAI APIs or other LLMs, with an interest in integrating these technologies into products. Excellent collaboration and communication skills, enabling smooth work across engineering and non-engineering teams. Experience working in agile teams and familiarity with agile development practices. A passion for building products that deliver real value to users and a strong customer-centric approach. Nice to Haves: Experience with serverless frameworks (eg, Serverless Framework, AWS SAM) or equivalent technologies on GCP/Azure. Familiarity with infrastructure as code (IaC) tools like AWS CloudFormation, Terraform, or equivalent tools in other cloud environments. Experience with containerization (eg, Docker) and orchestration tools like Kubernetes or ECS. Background in event-driven architecture. Understanding of Python web frameworks such as Flask or FastAPI. Experience optimizing applications for cloud performance, cost-efficiency, and scalability. Hands-on experience with monitoring and logging tools (eg, AWS CloudWatch, Datadog, ELK stack). An understanding of lean software development principles and practices focused on delivering value quickly. A passion for mentoring and sharing knowledge, contributing to a culture of continuous learning and growth. Benefits: Flexible working: 3 days in the office (London, Holborn) Work from anywhere in the world for up to 4 weeks per year. An extra holiday day for your birthday Life insurance, health insurance, will & LPAs Enhanced parental leave Share incentive scheme Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme. Charitable fundraising matching up to £500. Support for entrepreneurial ventures through the Springboard program. Our client is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you're ready to join a team that's making a real difference, they'd love to hear from you! Location London, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
16/10/2024
Full time
Join a Fast-Growing Tech Startup as a Senior Software Engineer! Are you a seasoned software engineer looking for an exciting opportunity to make a real impact? Our client is a rapidly growing tech startup, backed by a renowned investment group, and is on a mission to transform the way people plan for and deal with life's most challenging moments. About the Company: Our client is revolutionizing the industry with an innovative platform that brings a human touch to planning for the future. The team is passionate, driven, and committed to making a difference. With recent investment and ambitious growth plans, they are looking for talented individuals to join their dynamic team. The Role: As a Senior Software Engineer, you will be a key member of the growing engineering team, responsible for designing, building, testing, deploying, and maintaining scalable systems. This is an exciting opportunity to work on a greenfield project, where you'll have the autonomy to make key decisions on architecture and development, contributing to both Back End services and some Front End components. A key aspect of the role includes working with and integrating Large Language Models (LLMs) into products, so experience in this area is a plus. While the preference is for expertise in AWS (using services like Lambda, S3, SNS, SQS, DynamoDB), candidates with comparable experience in other cloud platforms like GCP or Azure are also considered. You will work closely with the Engineering Manager and Lead Developer to deliver high-quality solutions that enhance the product, and collaborate across teams to bring impactful features to life. As part of a fast-paced startup, you will thrive in an environment that values collaboration, flexibility, and quick iteration while maintaining the balance between speed and quality. Key Responsibilities: Lead the design and development of scalable, cloud-native systems, leveraging modern architecture principles such as microservices and serverless frameworks. Write maintainable, efficient, and clean code primarily in Python, focusing on performance, scalability, and reliability. Build and maintain robust automated testing and CI/CD pipelines to support fast, frequent, and reliable deployments. Work closely with cross-functional stakeholders, including product managers, designers, and other engineers, to gather requirements, develop features, and address user needs. Drive best practices in development, demonstrating a strong balance between rapid iteration and high-quality output. Participate in code reviews, architectural discussions, and continuous improvement initiatives to foster a culture of technical excellence. Champion a lean mindset and agile methodologies, contributing to sprint planning, daily stand-ups, and retrospectives. Engage with the product and users to understand their needs, ensuring that the solutions delivered align with business goals and enhance the customer experience . Who You Are: Must Haves: Extensive experience in software development using Python or similar languages. Strong cloud experience, ideally with AWS (eg, Lambda, S3, SNS, SQS, DynamoDB); however, similar expertise in GCP or Azure is also highly valued. Proven ability to design, build, and maintain cloud-native applications with a focus on scalability, performance, and reliability. Hands-on experience with automated testing practices and CI/CD tools such as CircleCI, Jenkins, GitHub Actions, or cloud-native solutions like AWS CodePipeline. Ability to thrive in a startup environment, embracing change, iteration, and rapid development cycles. Strong understanding of RESTful APIs, with experience in building, consuming, and optimizing them. Experience or familiarity with OpenAI APIs or other LLMs, with an interest in integrating these technologies into products. Excellent collaboration and communication skills, enabling smooth work across engineering and non-engineering teams. Experience working in agile teams and familiarity with agile development practices. A passion for building products that deliver real value to users and a strong customer-centric approach. Nice to Haves: Experience with serverless frameworks (eg, Serverless Framework, AWS SAM) or equivalent technologies on GCP/Azure. Familiarity with infrastructure as code (IaC) tools like AWS CloudFormation, Terraform, or equivalent tools in other cloud environments. Experience with containerization (eg, Docker) and orchestration tools like Kubernetes or ECS. Background in event-driven architecture. Understanding of Python web frameworks such as Flask or FastAPI. Experience optimizing applications for cloud performance, cost-efficiency, and scalability. Hands-on experience with monitoring and logging tools (eg, AWS CloudWatch, Datadog, ELK stack). An understanding of lean software development principles and practices focused on delivering value quickly. A passion for mentoring and sharing knowledge, contributing to a culture of continuous learning and growth. Benefits: Flexible working: 3 days in the office (London, Holborn) Work from anywhere in the world for up to 4 weeks per year. An extra holiday day for your birthday Life insurance, health insurance, will & LPAs Enhanced parental leave Share incentive scheme Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme. Charitable fundraising matching up to £500. Support for entrepreneurial ventures through the Springboard program. Our client is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you're ready to join a team that's making a real difference, they'd love to hear from you! Location London, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Job Title: Senior Web Form Developer Contract: 3 months initially Working arrangement: Hybrid IR35 status: Inside IR35 We are currently recruiting for a Senior Web Form Developer to work with a London local authority. The primary focus of this role will be to develop a quality user experience reflective of best digital industry practice by curating content with clarity and consistency to deliver a simpler user journey that facilitates higher engagement to self-service and information user goals. Accountabilities To be responsible for supporting the Digital Manager by taking the lead on creating Drupal webforms to replace the existing online forms currently in use Migrate existing online forms into Drupal webforms Ensure continuation of service is maintained throughout the migration Work with and educate stakeholders to embrace a User Centred Design approach to implement change and transformation Develop, test, and implement digital solutions Manage the issue management process via User Acceptance Testing (UAT), ticketing systems, Project management milestone tasks via (Trello/Basecamp/Jira/MS Teams/MS Planner) collaborative tools Skills required Knowledge and experience of Drupal webforms and online form builder Experience of working in a digital environment using a corporate web content management system (Drupal) Experience of HTML, CSS, JavaScript, XML Experience of system integration using API's and bespoke Middleware Experience in business applications incorporating online forms with Back Office apps using supported APIs Knowledge of MS power platform using Power Automate and robotic process automation Experience of administrating and designing dynamic e-forms and associated workflow processes Ability to collaborate with customers and stake holders around improving service needs both internal and external
16/10/2024
Project-based
Job Title: Senior Web Form Developer Contract: 3 months initially Working arrangement: Hybrid IR35 status: Inside IR35 We are currently recruiting for a Senior Web Form Developer to work with a London local authority. The primary focus of this role will be to develop a quality user experience reflective of best digital industry practice by curating content with clarity and consistency to deliver a simpler user journey that facilitates higher engagement to self-service and information user goals. Accountabilities To be responsible for supporting the Digital Manager by taking the lead on creating Drupal webforms to replace the existing online forms currently in use Migrate existing online forms into Drupal webforms Ensure continuation of service is maintained throughout the migration Work with and educate stakeholders to embrace a User Centred Design approach to implement change and transformation Develop, test, and implement digital solutions Manage the issue management process via User Acceptance Testing (UAT), ticketing systems, Project management milestone tasks via (Trello/Basecamp/Jira/MS Teams/MS Planner) collaborative tools Skills required Knowledge and experience of Drupal webforms and online form builder Experience of working in a digital environment using a corporate web content management system (Drupal) Experience of HTML, CSS, JavaScript, XML Experience of system integration using API's and bespoke Middleware Experience in business applications incorporating online forms with Back Office apps using supported APIs Knowledge of MS power platform using Power Automate and robotic process automation Experience of administrating and designing dynamic e-forms and associated workflow processes Ability to collaborate with customers and stake holders around improving service needs both internal and external
Clarity Tech Systems Consultant, £500-£555 per day inside IR35, Contract up to 31/01/2025 with possible extensions, Hybrid role with two office days on site near Basingstoke, Hampshire I am working exclusively with a global household name within the Telecoms Sector who are looking for a Clarity Tech Systems Consultant. They are bringing thousands of workers on to Clarity and are looking for a technical Clarity expert with vast experience, a true seasoned expert with good working knowledge on Timesheeting within Clarity. You will use your knowledge of understanding impact on financial information, as you look at info between Clarity and Oracle system, helping with bulk upload and you will also be helping with go live, post project support and the technical maintenance of Clarity. Experience required Expert required in CA Clarity PPM modules Project, Ideas, Financials, Timesheet and Resource Management who is an Expert on Modern UX experience, XOG, Process workflows, Gel Scripts, REST API and Clarity Studio Design and Development. Developer/Support/Admin of Clarity They will look at SQL optimization and performance tuning, requirement gathering, requirement analysis, design, and development for Clarity enhancements. Keep rates up to date on resources, get the right financial information, bulk updates required in clarity, ensuring right line manager details etc. A lot of data checking before putting the information in to clarity. Requirement gathering, requirement analysis, design, and development for Clarity enhancements (Portlets, Processes, NSQL Queries, Lookups, HTML Portlets) Configuration of CLARITY and associated integrations with other systems (via Clarity API) Deploying deliverables from lower environment to Production using xog and content package Application Monitoring for Processes and Jobs & Application performance monitoring Troubleshoot Issues on existing processes/Portlets. Support Clarity PPM Upgrades Interact with client, architect, functional consultants to design an optimal solution for the various components required for the Clarity solution Post support, looking at process work surrounding onboarding and maintenance of users etc. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/10/2024
Project-based
Clarity Tech Systems Consultant, £500-£555 per day inside IR35, Contract up to 31/01/2025 with possible extensions, Hybrid role with two office days on site near Basingstoke, Hampshire I am working exclusively with a global household name within the Telecoms Sector who are looking for a Clarity Tech Systems Consultant. They are bringing thousands of workers on to Clarity and are looking for a technical Clarity expert with vast experience, a true seasoned expert with good working knowledge on Timesheeting within Clarity. You will use your knowledge of understanding impact on financial information, as you look at info between Clarity and Oracle system, helping with bulk upload and you will also be helping with go live, post project support and the technical maintenance of Clarity. Experience required Expert required in CA Clarity PPM modules Project, Ideas, Financials, Timesheet and Resource Management who is an Expert on Modern UX experience, XOG, Process workflows, Gel Scripts, REST API and Clarity Studio Design and Development. Developer/Support/Admin of Clarity They will look at SQL optimization and performance tuning, requirement gathering, requirement analysis, design, and development for Clarity enhancements. Keep rates up to date on resources, get the right financial information, bulk updates required in clarity, ensuring right line manager details etc. A lot of data checking before putting the information in to clarity. Requirement gathering, requirement analysis, design, and development for Clarity enhancements (Portlets, Processes, NSQL Queries, Lookups, HTML Portlets) Configuration of CLARITY and associated integrations with other systems (via Clarity API) Deploying deliverables from lower environment to Production using xog and content package Application Monitoring for Processes and Jobs & Application performance monitoring Troubleshoot Issues on existing processes/Portlets. Support Clarity PPM Upgrades Interact with client, architect, functional consultants to design an optimal solution for the various components required for the Clarity solution Post support, looking at process work surrounding onboarding and maintenance of users etc. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
ARM (Advanced Resource Managers)
Cosham, Hampshire
Wintel Engineer Full Time Permanent Hybrid (Portsmouth office twice per week) £55-65K basic + benefits Are you an experienced Wintel Engineer looking for a new challenge? Do you have a strong background in Windows System Administration, PowerShell Scripting and cloud across Azure, AWS + OCI platforms along with virtualisation and Citrix experience in an ITIL environment? Here at ARM we are recruiting for a Full time permanent Wintel Engineer for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: We are seeking a skilled Wintel Engineer to join our clients IT team. The ideal candidate will be responsible for providing technical support and troubleshooting for Microsoft Windows environments. This role involves working closely with end-users, diagnosing and resolving technical issues, and ensuring the smooth operation of Windows-based systems. Responsibilities: Ownership of all operational services running Windows and x86 services on Public Cloud, Private Cloud and On Prem platforms, both physical and virtual, supporting the UK, Ireland and Luxembourg businesses, ensuring all systems are fit for purpose, maintained, monitored and are compliant within our internal and external obligations Ownership of all Identity services, Active Directory, EntraID, SecureEnvoy and associated services including DNS, DHCP, and Radius running on Windows Server technology. Ownership of our Azure, AWS and OCI tenants covering IaaS, and M365 suite of tools Ownership of data and system integrity across our multi-cloud estate, ensuring BCP and DR platforms are maintained and tested appropriately. Acts as a resolver for all Wintel issues across on prem and Multi-Cloud environment, providing troubleshooting and leadership for incident management. Maintain MI reporting in a timely manner and ensure all actions are concluded on time Ensure Wintel systems maintain compliance within internal, external and client accreditation obligations Provide technical support for Microsoft Windows operating systems and related software. Perform system maintenance, patching and updates ensuring compliance with security policies and controls. Create, update and maintain accurate documentation of technical issues and solutions. Collaborate with other IT team members to resolve complex issues. Ownership of all process documentation across the multi-disciplines of the team Responsible for ensuring the configuration, release and performance management of all systems maintaining the CMDB and Service Management toolsets Ownership and management of all encryption solutions including Thales KeySecure and CipherTrust Ownership and management of hypervisor platforms based on VMWare with some Hyper-V. Ownership and management of the Citrix estate Qualifications: Skills/Experience: Proven experience in a similar role for at least 4 years, show casing continued improvement of the technology estate Proven experience with public Cloud Systems across Azure, OCI and AWS. Strong knowledge and experience of managing M365 Services and Microsoft Technologies in a hybrid model. Strong proficiency in Scripting language, PowerShell. Excellent problem-solving skills and ability to troubleshoot complex issues, leading a multi disciplined team as required. Strong communication skills and ability to work in a team environment. SFIA Level 3 Preferred Qualifications: Microsoft and/or Cloud certifications (eg MCSE, AZ900 etc). Experience with virtualization technologies (eg, VMware, Hyper-V). Experience working with x86 technology based on Dell VXRail, HP ProLiant and Cisco UCS technologies in HCI and 3 tier architectures. Experience with ITIL processes and practices. Preferred Skills: Proven experience as a Senior Windows Support Engineer or similar role. Strong knowledge of Microsoft Windows Server operating systems, VMWare (incl SRM) and Citrix technologies. Familiarity with Active Directory, Group Policy, and network protocols. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
15/10/2024
Full time
Wintel Engineer Full Time Permanent Hybrid (Portsmouth office twice per week) £55-65K basic + benefits Are you an experienced Wintel Engineer looking for a new challenge? Do you have a strong background in Windows System Administration, PowerShell Scripting and cloud across Azure, AWS + OCI platforms along with virtualisation and Citrix experience in an ITIL environment? Here at ARM we are recruiting for a Full time permanent Wintel Engineer for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: We are seeking a skilled Wintel Engineer to join our clients IT team. The ideal candidate will be responsible for providing technical support and troubleshooting for Microsoft Windows environments. This role involves working closely with end-users, diagnosing and resolving technical issues, and ensuring the smooth operation of Windows-based systems. Responsibilities: Ownership of all operational services running Windows and x86 services on Public Cloud, Private Cloud and On Prem platforms, both physical and virtual, supporting the UK, Ireland and Luxembourg businesses, ensuring all systems are fit for purpose, maintained, monitored and are compliant within our internal and external obligations Ownership of all Identity services, Active Directory, EntraID, SecureEnvoy and associated services including DNS, DHCP, and Radius running on Windows Server technology. Ownership of our Azure, AWS and OCI tenants covering IaaS, and M365 suite of tools Ownership of data and system integrity across our multi-cloud estate, ensuring BCP and DR platforms are maintained and tested appropriately. Acts as a resolver for all Wintel issues across on prem and Multi-Cloud environment, providing troubleshooting and leadership for incident management. Maintain MI reporting in a timely manner and ensure all actions are concluded on time Ensure Wintel systems maintain compliance within internal, external and client accreditation obligations Provide technical support for Microsoft Windows operating systems and related software. Perform system maintenance, patching and updates ensuring compliance with security policies and controls. Create, update and maintain accurate documentation of technical issues and solutions. Collaborate with other IT team members to resolve complex issues. Ownership of all process documentation across the multi-disciplines of the team Responsible for ensuring the configuration, release and performance management of all systems maintaining the CMDB and Service Management toolsets Ownership and management of all encryption solutions including Thales KeySecure and CipherTrust Ownership and management of hypervisor platforms based on VMWare with some Hyper-V. Ownership and management of the Citrix estate Qualifications: Skills/Experience: Proven experience in a similar role for at least 4 years, show casing continued improvement of the technology estate Proven experience with public Cloud Systems across Azure, OCI and AWS. Strong knowledge and experience of managing M365 Services and Microsoft Technologies in a hybrid model. Strong proficiency in Scripting language, PowerShell. Excellent problem-solving skills and ability to troubleshoot complex issues, leading a multi disciplined team as required. Strong communication skills and ability to work in a team environment. SFIA Level 3 Preferred Qualifications: Microsoft and/or Cloud certifications (eg MCSE, AZ900 etc). Experience with virtualization technologies (eg, VMware, Hyper-V). Experience working with x86 technology based on Dell VXRail, HP ProLiant and Cisco UCS technologies in HCI and 3 tier architectures. Experience with ITIL processes and practices. Preferred Skills: Proven experience as a Senior Windows Support Engineer or similar role. Strong knowledge of Microsoft Windows Server operating systems, VMWare (incl SRM) and Citrix technologies. Familiarity with Active Directory, Group Policy, and network protocols. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.