Venesky-Brown's client, a public sector organisation in Dundee, is currently looking to recruit an IT Service Desk Analyst on a permanent basis. The salary range is £25,131 - £28,759 per annum. Responsibilities: - Provide a first point of contact for IT Services, in person or remote using telephone, email or the IT service management system. - Provide 1st line technical support for incidents and service requests aiming to resolve most requests at first contact using available tools and information. - Take responsibility for handling requests; proactively seek resolution, deal with issues and complaints in a professional and calm manner. - Escalate incidents or service requests which are unable to be resolved at 1st line to the appropriate team for resolution. - Provide effective communication with users, keeping them informed of progress with their support requests. - Maintain accurate records by recording all details of incidents and service requests and allocating appropriate categorisation and priority. - Provide technical support for university issued hardware and software, including the suite of Microsoft365 applications, as well as general guidance for Bring Your Own Device (BYOD) users. - Maintain user guides, a knowledgebase of useful information and standard solutions within the IT service management system under the approval of the Senior IT Service Delivery Officer to aid call resolution. - Keep abreast of current and emerging hardware and software technologies. - Provide cover and technical support in other areas of IT Service Delivery, as required. - Mutually mentor, train and support colleagues as required by sharing new knowledge, improved methods, troubleshooting tips etc. - Carry out any other duties as prescribed by the Head of IT and Corporate Services temporarily or on a continuing basis, as may reasonably be required, commensurate with the grade. - Responsibilities and duties may be subject to amendment over time as the role develops and/or priorities and requirements evolve. Essential Skills: - HNC/HND in a computer related discipline and/or relevant experience. - Previous experience of providing 1st line IT support. - Experience of working and supporting users with Windows 10/11, MacOS and Microsoft 365 productivity tools. - Ability to troubleshoot and resolve a wide range of IT issues. - Ability to process a high number of support call requests accurately across telephone, email and the IT service management system (ITSM). - Can use initiative and judgement and know when to escalate calls to 2nd line support or line management. - Customer focused with excellent written and oral communication skills. - Ability to work in a fast-moving environment with competing demands. - Willingness to learn and develop skills. Desirable Skills: - Educated to degree level in a computer related discipline. - ITIL Foundation certification. - Professional Service Desk certification. - Experience of working in an HE IT environment. - Experience of using an IT service management system (ITSM). - Possess a good awareness of cybersecurity best practice. If you would like to hear more about this opportunity please get in touch.
29/09/2023
Full time
Venesky-Brown's client, a public sector organisation in Dundee, is currently looking to recruit an IT Service Desk Analyst on a permanent basis. The salary range is £25,131 - £28,759 per annum. Responsibilities: - Provide a first point of contact for IT Services, in person or remote using telephone, email or the IT service management system. - Provide 1st line technical support for incidents and service requests aiming to resolve most requests at first contact using available tools and information. - Take responsibility for handling requests; proactively seek resolution, deal with issues and complaints in a professional and calm manner. - Escalate incidents or service requests which are unable to be resolved at 1st line to the appropriate team for resolution. - Provide effective communication with users, keeping them informed of progress with their support requests. - Maintain accurate records by recording all details of incidents and service requests and allocating appropriate categorisation and priority. - Provide technical support for university issued hardware and software, including the suite of Microsoft365 applications, as well as general guidance for Bring Your Own Device (BYOD) users. - Maintain user guides, a knowledgebase of useful information and standard solutions within the IT service management system under the approval of the Senior IT Service Delivery Officer to aid call resolution. - Keep abreast of current and emerging hardware and software technologies. - Provide cover and technical support in other areas of IT Service Delivery, as required. - Mutually mentor, train and support colleagues as required by sharing new knowledge, improved methods, troubleshooting tips etc. - Carry out any other duties as prescribed by the Head of IT and Corporate Services temporarily or on a continuing basis, as may reasonably be required, commensurate with the grade. - Responsibilities and duties may be subject to amendment over time as the role develops and/or priorities and requirements evolve. Essential Skills: - HNC/HND in a computer related discipline and/or relevant experience. - Previous experience of providing 1st line IT support. - Experience of working and supporting users with Windows 10/11, MacOS and Microsoft 365 productivity tools. - Ability to troubleshoot and resolve a wide range of IT issues. - Ability to process a high number of support call requests accurately across telephone, email and the IT service management system (ITSM). - Can use initiative and judgement and know when to escalate calls to 2nd line support or line management. - Customer focused with excellent written and oral communication skills. - Ability to work in a fast-moving environment with competing demands. - Willingness to learn and develop skills. Desirable Skills: - Educated to degree level in a computer related discipline. - ITIL Foundation certification. - Professional Service Desk certification. - Experience of working in an HE IT environment. - Experience of using an IT service management system (ITSM). - Possess a good awareness of cybersecurity best practice. If you would like to hear more about this opportunity please get in touch.
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior HR Application Engineer. This engineer will focus on providing level 3 operational support of HR applications, 3rd party applications, and Azure cloud solutions. This person will need heavy experience with Linux, Kubernetes, cloud based applications, Intapp, LMS, Rest APIs, etc. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's HR applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for the applications in scope. Collaborate with business users in designing and implementing analytics to help them interpret their data to make informed business decisions. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with 7+ years' experience of application support/configuration in HR Systems. 2+ years with Cloud technologies (Azure preferred). Experience with HR related applications such as Learning Management systems, CLE management systems, Recruiting and development systems are preferred. Experience with SQL, including stored procedures, functions and triggers is required. Experience with a programming language is required (Ex: Java, .Net, Python, Shell Scripts) Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Understanding of Microsoft SQL Server Knowledge of Microsoft Active Directory Building reports in Microsoft Internet Information Services Developing with Intapp Integration Builder Experience with UNIX/Linux
29/09/2023
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior HR Application Engineer. This engineer will focus on providing level 3 operational support of HR applications, 3rd party applications, and Azure cloud solutions. This person will need heavy experience with Linux, Kubernetes, cloud based applications, Intapp, LMS, Rest APIs, etc. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's HR applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for the applications in scope. Collaborate with business users in designing and implementing analytics to help them interpret their data to make informed business decisions. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Qualifications The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with 7+ years' experience of application support/configuration in HR Systems. 2+ years with Cloud technologies (Azure preferred). Experience with HR related applications such as Learning Management systems, CLE management systems, Recruiting and development systems are preferred. Experience with SQL, including stored procedures, functions and triggers is required. Experience with a programming language is required (Ex: Java, .Net, Python, Shell Scripts) Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Understanding of Microsoft SQL Server Knowledge of Microsoft Active Directory Building reports in Microsoft Internet Information Services Developing with Intapp Integration Builder Experience with UNIX/Linux
IT Service Desk Analyst - Desktop, hardware etc; Bristol, BS16 & some home working too; £30-32k + bonus, 15% pension, 28 days holiday etc. A confident, enthusiastic 1st line IT Service Desk Analyst with strong customer service skills & broad technical knowledge, is sought for this dynamic, finance org who, are significantly investing in their IT services including new systems & applications using the latest technologies. The IT Service Desk Analyst will be part of a collaborative & supportive team who, provide 1st & 2nd line support to c1400 colleagues/users from across the business predominantly via phone/remote access plus some f2f too. The role covers the end to end process from call logging through to trouble-shooting, facilitating solutions & final resolution of issues as well as involvement in future project work too. You will be keen to take ownership' of issues, identify priorities and communicate with all parties effectively. The IT Service Desk Analyst will utilise their broad IT knowledge ideally (but not essentially) including most of the following:- Supporting Microsoft Windows 10 or 11 in an enterprise environment Administrating Microsoft Active Directory Supporting Microsoft 365 Applications Supporting remote connectivity/VPN & LAN/WAN technologies Supporting HP hardware (Laptops and Desktops) Supporting Printers & Multi-Function Devices Any exposure to the following advantageous Intune, Exchange, Jira Service Management, iOS Apple devices &/or Microsoft SCCM. You will also be keen to learn about the latest Cloud & Cyber Security technologies, full training is on offer. The IT Service Desk Analyst will also need strong communication skills as they will be liaising with stakeholders & colleagues of all levels (including Directors) from across the business, providing a high level of customer service and sharing their ideas & suggestions to add value to their colleagues in the Technical and IT Service Desk teams too. Ideal opportunity for an enthusiastic IT Service Desk Technician keen to utilise, challenge & add to their skills, in a friendly, successful company, with a collaborative, customer-centric culture and a great work/life balance. Salary £30-32,000 depending on experience plus benefits including realistic bonus, 15% non-contributory pension, 28 days holiday, healthcare, home working (usually 1 day a week), great training & career progression etc Working Hours (35 a week) are Monday to Friday: 08:00-16:00 or 09:00-17:00 or 10:00-18:00. The team are predominantly based from smart, modern offices in based in North Bristol (BS16); plus some home/remote working (approx. 1 day a week). Interested? Please apply ASAP with your CV and I will endeavour to respond within 3 working days. NB Mills Goodwin Talent Network is an employment agency and your details will not be passed to any of our clients without your prior approval. IT Service Desk Analyst - Desktop, hardware etc; Bristol, BS16 & some home working too; £30-32k + bonus, 15% pension, 28 days holiday etc.
29/09/2023
Full time
IT Service Desk Analyst - Desktop, hardware etc; Bristol, BS16 & some home working too; £30-32k + bonus, 15% pension, 28 days holiday etc. A confident, enthusiastic 1st line IT Service Desk Analyst with strong customer service skills & broad technical knowledge, is sought for this dynamic, finance org who, are significantly investing in their IT services including new systems & applications using the latest technologies. The IT Service Desk Analyst will be part of a collaborative & supportive team who, provide 1st & 2nd line support to c1400 colleagues/users from across the business predominantly via phone/remote access plus some f2f too. The role covers the end to end process from call logging through to trouble-shooting, facilitating solutions & final resolution of issues as well as involvement in future project work too. You will be keen to take ownership' of issues, identify priorities and communicate with all parties effectively. The IT Service Desk Analyst will utilise their broad IT knowledge ideally (but not essentially) including most of the following:- Supporting Microsoft Windows 10 or 11 in an enterprise environment Administrating Microsoft Active Directory Supporting Microsoft 365 Applications Supporting remote connectivity/VPN & LAN/WAN technologies Supporting HP hardware (Laptops and Desktops) Supporting Printers & Multi-Function Devices Any exposure to the following advantageous Intune, Exchange, Jira Service Management, iOS Apple devices &/or Microsoft SCCM. You will also be keen to learn about the latest Cloud & Cyber Security technologies, full training is on offer. The IT Service Desk Analyst will also need strong communication skills as they will be liaising with stakeholders & colleagues of all levels (including Directors) from across the business, providing a high level of customer service and sharing their ideas & suggestions to add value to their colleagues in the Technical and IT Service Desk teams too. Ideal opportunity for an enthusiastic IT Service Desk Technician keen to utilise, challenge & add to their skills, in a friendly, successful company, with a collaborative, customer-centric culture and a great work/life balance. Salary £30-32,000 depending on experience plus benefits including realistic bonus, 15% non-contributory pension, 28 days holiday, healthcare, home working (usually 1 day a week), great training & career progression etc Working Hours (35 a week) are Monday to Friday: 08:00-16:00 or 09:00-17:00 or 10:00-18:00. The team are predominantly based from smart, modern offices in based in North Bristol (BS16); plus some home/remote working (approx. 1 day a week). Interested? Please apply ASAP with your CV and I will endeavour to respond within 3 working days. NB Mills Goodwin Talent Network is an employment agency and your details will not be passed to any of our clients without your prior approval. IT Service Desk Analyst - Desktop, hardware etc; Bristol, BS16 & some home working too; £30-32k + bonus, 15% pension, 28 days holiday etc.
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us. Overview The T Rowe Price Investment Risk technology team is looking for a hands-on Engineering Manager or a Lead Level Software Engineer capable of managing a small team. The accomplished hire will be equally responsible for writing code, managing a small team, performing business analysis and keeping great project and agile hygiene. We want this person to have influence over their direct reports, we absolutely do not want someone who is dictatorial. We want someone who is comfortable enough to give team members their own voice, decision making, and ability to contribute equally as a true team. If you feel uncomfortable with loads of opinions that contradict your own, this position is not for you. Additionally, the landscape of Investment Risk comes with a wealth of nuance, legacy applications, and great aspirations. While you will be responsible for the output of your team, you will also get direction and guidelines from senior leaders. We want someone who accepts this direction as a positive, and will genuinely seek to understand strategy, being humble with their direct reports and stakeholders throughout. We want a technologist who is able to write a unit test while coding, query an API on the side to get an idea of the analytics you're dealing with, pull up your sleeves and follow a legacy SQL query to understand the thinking in a portfolio setup, be unafraid to check the logs while doing that, and use all of that to come up with elegant code, taking the complexity in your stride? That's what we're looking for. We want someone not just aware of, but completely at ease with SOLID/ TDD principles to help modernize a legacy stack into AWS. But more than that, we want our engineers to understand risk and portfolio data in such a way that you take on ownership of the components you ship. Our team is building a suite of next-generation n-tier, native cloud-enabled applications, fronted by a product named riskFolio. You will be leading an Agile team of smart, hardworking people whose mission is to develop new capabilities using modern cloud technologies used by our Risk Analysts, Portfolio Managers, and Quants. This is a hands-on leadership role that provides an opportunity to tackle sophisticated business, logic, data, and technical challenges. We encourage you to apply! Role summary and job responsibilities Manages a development team to deliver projects which achieve target outcomes. Demonstrates exceptional leadership and hands-on capability to drive components to delivery. Enables engineers to design and develop architecture solutions to business problems in alignment with the enterprise architecture direction and standards. Apply people management skills to coach, mentor and develop engineers on the team Assume ownership over the quality, TCO, maintainability and security of the solutions built by our team. Provide timely feedback and coaching to individuals and teams using data to reinforce learning. Overcome differences of opinion and drive team alignment around a specific goal or solution Own technical debt across their development team. Software Lifecycle Leadership Able to give quality feedback on designs written by other members of my team, asking probing, insightful questions that solidify choices and surface erroneous assumptions. Encourage ways to simplify systems. Look for opportunities that will lead to lower maintenance and costs with meaningful and measurable impact. Preemptively identify technical risks before they jeopardize the project. Resolve cross-team dependencies earlier to ensure the successful execution of the project. Discourage re-inventing the wheel by leveraging other T Rowe Front Office Technology or off-the-shelf solutions with the possible trade-offs in mind. Requirements Experienced in leading large software development projects in terms of team size, technical complexity and/ or organizational complexity. At ease with implementing scrum ceremonies, especially in the face of day to day delivery pressures. Software engineering experience with data, microservices, frameworks, and platform development Coding experience and solid working knowledge of .Net and one or more additional programming languages such as .NET Core/ C#, Typescript, Javascript, Python, Java, etc. 3+ years of business systems analysis or experience working with data and analyzing data preferred Experience designing and delivering frameworks focused on data pipelines, data catalogs, data distribution, and/ or advanced analytics Proficient with a range of open-source frameworks and development tools - .Net Framework (Standard/ Core), AWS Lambda and Step Functions, SNS, SQS, S3, NoSQL databases, Git/ Unity, ReactJS/ Modern UI frameworks etc. Exposure to some of the following concepts: object-oriented programming, quality assurance, parallel programming, databases, networking, etc. Understanding of ATDD, TDD, and test automation and desire to write simple, adaptive and iterative code. Highly desirable Experience building containerized applications and deploying to public or private clouds, such as Amazon Web Services (AWS) or similar providers. Familiarity with modern front-end frameworks such as React or similar Proven working knowledge of Risk analytics platforms (e.g MSCI, Bloomberg PORT, Barclay's POINT) and derivatives. Open source involvement such as a well-curated blog, accepted contribution, or community presence. Scrum Developer or Scrum Master certification. Experience in front office software development with an Asset Management, Hedge fund, or Investment Bank. Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
29/09/2023
Full time
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us. Overview The T Rowe Price Investment Risk technology team is looking for a hands-on Engineering Manager or a Lead Level Software Engineer capable of managing a small team. The accomplished hire will be equally responsible for writing code, managing a small team, performing business analysis and keeping great project and agile hygiene. We want this person to have influence over their direct reports, we absolutely do not want someone who is dictatorial. We want someone who is comfortable enough to give team members their own voice, decision making, and ability to contribute equally as a true team. If you feel uncomfortable with loads of opinions that contradict your own, this position is not for you. Additionally, the landscape of Investment Risk comes with a wealth of nuance, legacy applications, and great aspirations. While you will be responsible for the output of your team, you will also get direction and guidelines from senior leaders. We want someone who accepts this direction as a positive, and will genuinely seek to understand strategy, being humble with their direct reports and stakeholders throughout. We want a technologist who is able to write a unit test while coding, query an API on the side to get an idea of the analytics you're dealing with, pull up your sleeves and follow a legacy SQL query to understand the thinking in a portfolio setup, be unafraid to check the logs while doing that, and use all of that to come up with elegant code, taking the complexity in your stride? That's what we're looking for. We want someone not just aware of, but completely at ease with SOLID/ TDD principles to help modernize a legacy stack into AWS. But more than that, we want our engineers to understand risk and portfolio data in such a way that you take on ownership of the components you ship. Our team is building a suite of next-generation n-tier, native cloud-enabled applications, fronted by a product named riskFolio. You will be leading an Agile team of smart, hardworking people whose mission is to develop new capabilities using modern cloud technologies used by our Risk Analysts, Portfolio Managers, and Quants. This is a hands-on leadership role that provides an opportunity to tackle sophisticated business, logic, data, and technical challenges. We encourage you to apply! Role summary and job responsibilities Manages a development team to deliver projects which achieve target outcomes. Demonstrates exceptional leadership and hands-on capability to drive components to delivery. Enables engineers to design and develop architecture solutions to business problems in alignment with the enterprise architecture direction and standards. Apply people management skills to coach, mentor and develop engineers on the team Assume ownership over the quality, TCO, maintainability and security of the solutions built by our team. Provide timely feedback and coaching to individuals and teams using data to reinforce learning. Overcome differences of opinion and drive team alignment around a specific goal or solution Own technical debt across their development team. Software Lifecycle Leadership Able to give quality feedback on designs written by other members of my team, asking probing, insightful questions that solidify choices and surface erroneous assumptions. Encourage ways to simplify systems. Look for opportunities that will lead to lower maintenance and costs with meaningful and measurable impact. Preemptively identify technical risks before they jeopardize the project. Resolve cross-team dependencies earlier to ensure the successful execution of the project. Discourage re-inventing the wheel by leveraging other T Rowe Front Office Technology or off-the-shelf solutions with the possible trade-offs in mind. Requirements Experienced in leading large software development projects in terms of team size, technical complexity and/ or organizational complexity. At ease with implementing scrum ceremonies, especially in the face of day to day delivery pressures. Software engineering experience with data, microservices, frameworks, and platform development Coding experience and solid working knowledge of .Net and one or more additional programming languages such as .NET Core/ C#, Typescript, Javascript, Python, Java, etc. 3+ years of business systems analysis or experience working with data and analyzing data preferred Experience designing and delivering frameworks focused on data pipelines, data catalogs, data distribution, and/ or advanced analytics Proficient with a range of open-source frameworks and development tools - .Net Framework (Standard/ Core), AWS Lambda and Step Functions, SNS, SQS, S3, NoSQL databases, Git/ Unity, ReactJS/ Modern UI frameworks etc. Exposure to some of the following concepts: object-oriented programming, quality assurance, parallel programming, databases, networking, etc. Understanding of ATDD, TDD, and test automation and desire to write simple, adaptive and iterative code. Highly desirable Experience building containerized applications and deploying to public or private clouds, such as Amazon Web Services (AWS) or similar providers. Familiarity with modern front-end frameworks such as React or similar Proven working knowledge of Risk analytics platforms (e.g MSCI, Bloomberg PORT, Barclay's POINT) and derivatives. Open source involvement such as a well-curated blog, accepted contribution, or community presence. Scrum Developer or Scrum Master certification. Experience in front office software development with an Asset Management, Hedge fund, or Investment Bank. Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Skills and Experience: ITIL Foundation. Educated to postgraduate level (preferably cybersecurity) or equivalent. Recognised qualification in Cyber Security - eg CISMP, CompTIA or equivalent level of work experience and knowledge. Evidence of Continual Professional Development. In depth specialist knowledge of cyber security best practices, standards, certifications, and terminology. Previous experience of working in a dedicated cyber security role. Act as a mentor to junior staff and coordinate work where appropriate. Required to supervise work placements, contractors, and junior staff where appropriate. Deliver and plan specialist training programmes for cyber security. These may be in response to feedback from Trust staff and/or the results of internal cyber security analysis - eg, phishing simulation campaigns. Develop Digital Services staff in cyber security skills and competencies Management of budgets Communicates highly complex information with other cyber security analysts/specialists. Communicates highly complex analytical cyber security matters to non-technical staff and managers across the business, such as undertaking presentations to Quality, Safety & Performance peers and the executive Management Board The Opportunity: My client working within the healthcare sector are currently looking for a Cyber Security Specialist on a permanent basis, you will be required to monitor cyber security systems, respond to cyber security incidents, and develop the policy, processes, and procedures to reduce the likelihood of a cyber security breach. As a senior member of my clients team you will be responsible for the delivery of the Cyber Security Strategic Delivery Plan - this covers a range of cyber and IT security tasks, including (but not limited to) vulnerability scanning, staff education and training, phishing simulation campaigns and the implementation of boundary and internal cyber security defences, Firewalls etc. You will work closely with a range of 3rd parties to review compliance with best practice, you will act as an escalation point for cyber security incidents and provide specialist advice and knowledge across all Digital ICT areas (including networks, systems, and applications) and to support their digital services, as well as developing Cyber Security Training packages for both the team and the organisation. Please call John Noonan here at ISR Recruitment to learn more
29/09/2023
Full time
Skills and Experience: ITIL Foundation. Educated to postgraduate level (preferably cybersecurity) or equivalent. Recognised qualification in Cyber Security - eg CISMP, CompTIA or equivalent level of work experience and knowledge. Evidence of Continual Professional Development. In depth specialist knowledge of cyber security best practices, standards, certifications, and terminology. Previous experience of working in a dedicated cyber security role. Act as a mentor to junior staff and coordinate work where appropriate. Required to supervise work placements, contractors, and junior staff where appropriate. Deliver and plan specialist training programmes for cyber security. These may be in response to feedback from Trust staff and/or the results of internal cyber security analysis - eg, phishing simulation campaigns. Develop Digital Services staff in cyber security skills and competencies Management of budgets Communicates highly complex information with other cyber security analysts/specialists. Communicates highly complex analytical cyber security matters to non-technical staff and managers across the business, such as undertaking presentations to Quality, Safety & Performance peers and the executive Management Board The Opportunity: My client working within the healthcare sector are currently looking for a Cyber Security Specialist on a permanent basis, you will be required to monitor cyber security systems, respond to cyber security incidents, and develop the policy, processes, and procedures to reduce the likelihood of a cyber security breach. As a senior member of my clients team you will be responsible for the delivery of the Cyber Security Strategic Delivery Plan - this covers a range of cyber and IT security tasks, including (but not limited to) vulnerability scanning, staff education and training, phishing simulation campaigns and the implementation of boundary and internal cyber security defences, Firewalls etc. You will work closely with a range of 3rd parties to review compliance with best practice, you will act as an escalation point for cyber security incidents and provide specialist advice and knowledge across all Digital ICT areas (including networks, systems, and applications) and to support their digital services, as well as developing Cyber Security Training packages for both the team and the organisation. Please call John Noonan here at ISR Recruitment to learn more
Cyber Security Manager Salary: $150k-$160k + 15% bonus Location: Chicago, IL Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 3+ years of information security experience, preferably in the financial services industry. 2+ years hands-on security operations experience including interdisciplinary experience with four or more of the following: Cyber Threat Analysis, Digital Computer Forensics, Incident Response, Application Security, Operating Systems Security, Cryptographic Controls, Networking, Programming languages, Incident Response 1+ year in a leadership role or team/project lead capacity. Familiarity with computer network exploitation and network attack methodologies. Application and database security experience Network and security engineering experience, including log and network traffic capture analysis. Experience with assessing system hardening procedures for Windows, Linux Security policy, standards, governance, privacy, and regulatory experience (eg, NIST, COBIT). Knowledge of BYOD and Mobile Device Management platforms. Securing cloud-based platforms (Microsoft Azure, Amazon AWS, etc.). Responsibilities Lead 3-5 employees and contingent labor professional for the cyber systems function within Cyber Defense. Lead cyber security incident responders in response activities including investigation, coordination, review, and reporting. Oversee technical analysis of security events while coordinating incident response activities with internal and external teams. Ensure and directly oversee the collection and preservation of data associated with cyber security incident response activities following industry best practices and established procedures. Manage security tools including appliances, hosted systems, and SaaS - including health checks, version updates, and content development. Validate content changes to security tools are appropriate from other analysts and teams.
28/09/2023
Full time
Cyber Security Manager Salary: $150k-$160k + 15% bonus Location: Chicago, IL Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 3+ years of information security experience, preferably in the financial services industry. 2+ years hands-on security operations experience including interdisciplinary experience with four or more of the following: Cyber Threat Analysis, Digital Computer Forensics, Incident Response, Application Security, Operating Systems Security, Cryptographic Controls, Networking, Programming languages, Incident Response 1+ year in a leadership role or team/project lead capacity. Familiarity with computer network exploitation and network attack methodologies. Application and database security experience Network and security engineering experience, including log and network traffic capture analysis. Experience with assessing system hardening procedures for Windows, Linux Security policy, standards, governance, privacy, and regulatory experience (eg, NIST, COBIT). Knowledge of BYOD and Mobile Device Management platforms. Securing cloud-based platforms (Microsoft Azure, Amazon AWS, etc.). Responsibilities Lead 3-5 employees and contingent labor professional for the cyber systems function within Cyber Defense. Lead cyber security incident responders in response activities including investigation, coordination, review, and reporting. Oversee technical analysis of security events while coordinating incident response activities with internal and external teams. Ensure and directly oversee the collection and preservation of data associated with cyber security incident response activities following industry best practices and established procedures. Manage security tools including appliances, hosted systems, and SaaS - including health checks, version updates, and content development. Validate content changes to security tools are appropriate from other analysts and teams.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking a Cyber Threat and Vulnerabilities Defense Manager. Candidate will help plan actions and lead security professionals in the analysis and determination of threats to the enterprise, vulnerabilities in the environment, and how our company will best defend itself against these threats. This position will require initiative to oversee security technology implementations and be expected to put together projects and teams to remediate identified security threats, incidents, and compliance issues. Responsibilities: Manage security tools including appliances, hosted systems, and SaaS including health checks, version updates, and content development. Validate content changes to security tools are appropriate from other analysts and teams. Report on and enhance current metrics surrounding security tool capabilities and efficacy. Take a lead role in the systems life cycle performing upgrades, implementation of new technologies, and enhancement identification. Lead 3-5 employees and contingent labor professional for the cyber systems function within Cyber Defense. Manage team effectively in delivery of incident resolution, project tasks, compliance milestones, and systems implementations. Perform talent management functions across the team, including performance reviews, direct feedback, and other administrative functions as required. Lead cyber security incident responders in response activities including investigation, coordination, review, and reporting. Oversee technical analysis of security events while coordinating incident response activities with internal and external teams. Ensure and directly oversee the collection and preservation of data associated with cyber security incident response activities following industry best practices and established procedures. Develop and support briefings to senior management as a trusted incident responder. Supervisory Responsibilities: Manages all members of the Cybersecurity team within Security Services. Assigns personnel to projects, directs their activities, and performs personnel actions (hiring, promotions, terminations, etc.) Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities, and methods. Promote employee development by conducting career-planning sessions with staff and selecting and scheduling employee training classes, conferences, and seminars Qualifications : Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. SIEM solutions Experience with Crowdstrike solutions Forensic analysis tools (Axiom, EnCase, FTK) Malware analysis tools (dynamic and static) Secure Web Gateway (BlueCoat, Microsoft Forefront) solutions Network sniffers and packet tracing tools (DSS, Ethereal and tcpdump, WireShark). Intrusion Detection & Prevention Tools such as SNORT/Sourcefire, Palo Alto, etc.) Encryption technologies (PGP, PKI and X.509) Hands on experience with network architecture, including network security. Hands on experience with Active Directory Security, including scans, best practices and security configuration. Hands on experience with Application Security controls including design, dynamic scans, static code analysis. Hands on experience with Incident Reponses process, procedures and Tools Identity and access management (I&AM) experience with Active Directory, NTFS permissions, LDAP and Single Sign On (SSO) solutions. Industry-standard metrics and measurements for SOC effectiveness Risk management in the context of the NIST CSF or another industry-standard framework Passion for creating tools and automating processes. Standard technical writing tools including MS Word, Excel, Project and Visio Industry-standard operating systems and environments such as Microsoft Windows and Linux distributions, in data center and cloud environments. LAN/WAN routing and high availability (OSPF, BGP4/iBGP, EIGRP and NSRP) Fundamental understanding of the underlying protocols and data used as the basis for the security monitoring service, including: HTTP, HTTPS, SQL, TCP/IP, Active Directory Application and database security experience Network and security engineering experience, including log and network traffic capture analysis. Experience with assessing system hardening procedures for Windows, Linux Security policy, standards, governance, privacy and regulatory experience (eg, NIST, COBIT). Knowledge of BYOD and Mobile Device Management platforms. Securing cloud based platforms (Microsoft Azure, Amazon AWS, etc.). Minimum three years of information security experience, preferably in the financial services industry. Minimum two years hands-on security operations experience including interdisciplinary experience with four or more of the following: Cyber Threat Analysis, Digital Computer Forensics, Incident Response, Application Security, Operating Systems Security, Cryptographic Controls, Networking, Programming languages, Incident Response Minimum one year in a leadership role or team/project lead capacity. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies. Industry knowledge of leading-edge security technologies and methods working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities Professional security certifications is a plus (ie, GIAC, CISSP, CISA, CISM, CRISC)
28/09/2023
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking a Cyber Threat and Vulnerabilities Defense Manager. Candidate will help plan actions and lead security professionals in the analysis and determination of threats to the enterprise, vulnerabilities in the environment, and how our company will best defend itself against these threats. This position will require initiative to oversee security technology implementations and be expected to put together projects and teams to remediate identified security threats, incidents, and compliance issues. Responsibilities: Manage security tools including appliances, hosted systems, and SaaS including health checks, version updates, and content development. Validate content changes to security tools are appropriate from other analysts and teams. Report on and enhance current metrics surrounding security tool capabilities and efficacy. Take a lead role in the systems life cycle performing upgrades, implementation of new technologies, and enhancement identification. Lead 3-5 employees and contingent labor professional for the cyber systems function within Cyber Defense. Manage team effectively in delivery of incident resolution, project tasks, compliance milestones, and systems implementations. Perform talent management functions across the team, including performance reviews, direct feedback, and other administrative functions as required. Lead cyber security incident responders in response activities including investigation, coordination, review, and reporting. Oversee technical analysis of security events while coordinating incident response activities with internal and external teams. Ensure and directly oversee the collection and preservation of data associated with cyber security incident response activities following industry best practices and established procedures. Develop and support briefings to senior management as a trusted incident responder. Supervisory Responsibilities: Manages all members of the Cybersecurity team within Security Services. Assigns personnel to projects, directs their activities, and performs personnel actions (hiring, promotions, terminations, etc.) Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities, and methods. Promote employee development by conducting career-planning sessions with staff and selecting and scheduling employee training classes, conferences, and seminars Qualifications : Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. SIEM solutions Experience with Crowdstrike solutions Forensic analysis tools (Axiom, EnCase, FTK) Malware analysis tools (dynamic and static) Secure Web Gateway (BlueCoat, Microsoft Forefront) solutions Network sniffers and packet tracing tools (DSS, Ethereal and tcpdump, WireShark). Intrusion Detection & Prevention Tools such as SNORT/Sourcefire, Palo Alto, etc.) Encryption technologies (PGP, PKI and X.509) Hands on experience with network architecture, including network security. Hands on experience with Active Directory Security, including scans, best practices and security configuration. Hands on experience with Application Security controls including design, dynamic scans, static code analysis. Hands on experience with Incident Reponses process, procedures and Tools Identity and access management (I&AM) experience with Active Directory, NTFS permissions, LDAP and Single Sign On (SSO) solutions. Industry-standard metrics and measurements for SOC effectiveness Risk management in the context of the NIST CSF or another industry-standard framework Passion for creating tools and automating processes. Standard technical writing tools including MS Word, Excel, Project and Visio Industry-standard operating systems and environments such as Microsoft Windows and Linux distributions, in data center and cloud environments. LAN/WAN routing and high availability (OSPF, BGP4/iBGP, EIGRP and NSRP) Fundamental understanding of the underlying protocols and data used as the basis for the security monitoring service, including: HTTP, HTTPS, SQL, TCP/IP, Active Directory Application and database security experience Network and security engineering experience, including log and network traffic capture analysis. Experience with assessing system hardening procedures for Windows, Linux Security policy, standards, governance, privacy and regulatory experience (eg, NIST, COBIT). Knowledge of BYOD and Mobile Device Management platforms. Securing cloud based platforms (Microsoft Azure, Amazon AWS, etc.). Minimum three years of information security experience, preferably in the financial services industry. Minimum two years hands-on security operations experience including interdisciplinary experience with four or more of the following: Cyber Threat Analysis, Digital Computer Forensics, Incident Response, Application Security, Operating Systems Security, Cryptographic Controls, Networking, Programming languages, Incident Response Minimum one year in a leadership role or team/project lead capacity. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies. Industry knowledge of leading-edge security technologies and methods working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities Professional security certifications is a plus (ie, GIAC, CISSP, CISA, CISM, CRISC)
Job title: 1st Line Support Analyst Location: Norwich Duration: 2 months (with possibility of extension) Hours: 5 days per on-site week, 9am to 5pm Your new role As a 1st Line Support Analyst, you will be responsible for providing technical support and customer service to clients using a range of IT products and services. You will be the first point of contact for customers and will resolve simple technical issues and queries or escalate them to other support technicians as appropriate. You will also help with setting up and managing user profiles and passwords, and assist with the development of standards and procedures to prevent further problems. Key responsibilities: Taking customer enquiries by phone, email, live chat and social media Diagnosing, examining and resolving IT issues related to hardware, software, network or peripherals Logging and tracking all support requests using a ticketing system Escalating or delegating unresolved issues to second line support or third line support as needed Following up with customers to ensure satisfaction and closure of issues Updating and maintaining the knowledge base and documentation Contributing to the improvement of IT support processes and services What you'll need to succeed Essential skills and qualifications: A minimum of one year of experience in a similar role or relevant IT qualification A broad understanding of technical procedures and products Excellent communication and customer service skills Ability to work independently and as part of a team Ability to prioritise and manage multiple tasks Ability to troubleshoot and problem-solve effectively Proficient in Microsoft Office applications and Windows operating systems Desirable skills and qualifications: Experience with ITIL framework and service desk software Knowledge of cloud computing, cybersecurity and networking Certification in CompTIA A+, Microsoft or Cisco What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Staying ahead in a candidates' market means finding the right opportunity isn't enough. At Hays we'll provide you with the specific interview support, up-to-date industry insights and knowledge that give you the confidence you need to succeed. We take the time to get to know you, to help you shape the career you want. Because at Hays, we're Working for your tomorrow. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
28/09/2023
Project-based
Job title: 1st Line Support Analyst Location: Norwich Duration: 2 months (with possibility of extension) Hours: 5 days per on-site week, 9am to 5pm Your new role As a 1st Line Support Analyst, you will be responsible for providing technical support and customer service to clients using a range of IT products and services. You will be the first point of contact for customers and will resolve simple technical issues and queries or escalate them to other support technicians as appropriate. You will also help with setting up and managing user profiles and passwords, and assist with the development of standards and procedures to prevent further problems. Key responsibilities: Taking customer enquiries by phone, email, live chat and social media Diagnosing, examining and resolving IT issues related to hardware, software, network or peripherals Logging and tracking all support requests using a ticketing system Escalating or delegating unresolved issues to second line support or third line support as needed Following up with customers to ensure satisfaction and closure of issues Updating and maintaining the knowledge base and documentation Contributing to the improvement of IT support processes and services What you'll need to succeed Essential skills and qualifications: A minimum of one year of experience in a similar role or relevant IT qualification A broad understanding of technical procedures and products Excellent communication and customer service skills Ability to work independently and as part of a team Ability to prioritise and manage multiple tasks Ability to troubleshoot and problem-solve effectively Proficient in Microsoft Office applications and Windows operating systems Desirable skills and qualifications: Experience with ITIL framework and service desk software Knowledge of cloud computing, cybersecurity and networking Certification in CompTIA A+, Microsoft or Cisco What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Staying ahead in a candidates' market means finding the right opportunity isn't enough. At Hays we'll provide you with the specific interview support, up-to-date industry insights and knowledge that give you the confidence you need to succeed. We take the time to get to know you, to help you shape the career you want. Because at Hays, we're Working for your tomorrow. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Software Integration Engineer/Systems Integration Engineer Type: Permanent Location: Winnersh - This can be a Hybrid role, but expectation is to be on site circa 3 days a week. You will be required to go through SC Clearence if successful in securing this role Software Integration Engineer required to join a multinational company specializing in security and identity solutions on a permanent basis. The chosen candidate will design and implement solutions on the clients applications and products. This will involve implementing customer specific requirements by configuring and customising biometric applications and systems to develop customer specific software components. This is rare opportunity to join a multi-national company who are a leader in their field. Role Responsibilities Defines integration and test strategy, test plan and tests scenarios; and ensures requirements traceability and coverage, Defines/help to define and use DevOps and CI/CD approach, Builds the integration environment and installs the solution or upgrades it, Performs system integration and validation test including load, performance, high availability, accuracy and security tests, Investigates issues by analysing logs during tests execution, reports incidents through configuration management tool and monitors them until closure, Produces documents that will allow proper installation, testing, operations and administration, Prepares and provides training for customer, support & maintenance teams, Supports pre-sales teams on specific technical requests on integration activities. Key technical skills - not all of these are essential for the role it just gives an idea of tech stack/systems you will work with. Knowledge in Linux and on other OS (Windows, ), Knowledge of testing and monitoring tools (SOAPUI, Selenium, Jmeter), Scripting knowledge (Bash, Python ) and relational/NoSQL Database knowledge, Network (TCP/IP, HTTP) and security (SSL, TLS, PKI) knowledge, Knowledge in Docker & Kubernetes, Knowledge on virtualization, Cloud, etc., System & IT architecture knowledge, Basic knowledge about one of the high-level programming languages to allow read and understand source code, Knowledge of DevSecOps tools and CI/CD Knowledge like Jira, Testlink, Jenkins, Ansible, Terraform, etc., Fluent in English both oral and written. Key soft skills & behaviour Customer oriented, Interpersonal and communication skills, Constructive collaboration, Problem solving skills. Software Integration Engineer/Linux Systems Integrator/Systems Integrator/System Integration Engineer/Software Integrator/Systems Integration Analyst/Linux Systems Integrator/Systems Integration Specialist/Software Systems Integrator/Test and Integration Engineer/Linux
28/09/2023
Full time
Software Integration Engineer/Systems Integration Engineer Type: Permanent Location: Winnersh - This can be a Hybrid role, but expectation is to be on site circa 3 days a week. You will be required to go through SC Clearence if successful in securing this role Software Integration Engineer required to join a multinational company specializing in security and identity solutions on a permanent basis. The chosen candidate will design and implement solutions on the clients applications and products. This will involve implementing customer specific requirements by configuring and customising biometric applications and systems to develop customer specific software components. This is rare opportunity to join a multi-national company who are a leader in their field. Role Responsibilities Defines integration and test strategy, test plan and tests scenarios; and ensures requirements traceability and coverage, Defines/help to define and use DevOps and CI/CD approach, Builds the integration environment and installs the solution or upgrades it, Performs system integration and validation test including load, performance, high availability, accuracy and security tests, Investigates issues by analysing logs during tests execution, reports incidents through configuration management tool and monitors them until closure, Produces documents that will allow proper installation, testing, operations and administration, Prepares and provides training for customer, support & maintenance teams, Supports pre-sales teams on specific technical requests on integration activities. Key technical skills - not all of these are essential for the role it just gives an idea of tech stack/systems you will work with. Knowledge in Linux and on other OS (Windows, ), Knowledge of testing and monitoring tools (SOAPUI, Selenium, Jmeter), Scripting knowledge (Bash, Python ) and relational/NoSQL Database knowledge, Network (TCP/IP, HTTP) and security (SSL, TLS, PKI) knowledge, Knowledge in Docker & Kubernetes, Knowledge on virtualization, Cloud, etc., System & IT architecture knowledge, Basic knowledge about one of the high-level programming languages to allow read and understand source code, Knowledge of DevSecOps tools and CI/CD Knowledge like Jira, Testlink, Jenkins, Ansible, Terraform, etc., Fluent in English both oral and written. Key soft skills & behaviour Customer oriented, Interpersonal and communication skills, Constructive collaboration, Problem solving skills. Software Integration Engineer/Linux Systems Integrator/Systems Integrator/System Integration Engineer/Software Integrator/Systems Integration Analyst/Linux Systems Integrator/Systems Integration Specialist/Software Systems Integrator/Test and Integration Engineer/Linux
Systems Analyst Systems Engineer (Integration) Type: Permanent Location: Winnersh - This can be a Hybrid role, but expectation is to be on site circa 3 days a week. You will be required to go through SC Clearence if successful in securing this role Software Integration Engineer required to join a multinational company specializing in security and identity solutions on a permanent basis. The chosen candidate will design and implement solutions on the clients applications and products. This will involve implementing customer specific requirements by configuring and customising biometric applications and systems to develop customer specific software components. This is rare opportunity to join a multi-national company who are a leader in their field. Role Responsibilities Defines integration and test strategy, test plan and tests scenarios; and ensures requirements traceability and coverage, Defines/help to define and use DevOps and CI/CD approach, Builds the integration environment and installs the solution or upgrades it, Performs system integration and validation test including load, performance, high availability, accuracy and security tests, Investigates issues by analysing logs during tests execution, reports incidents through configuration management tool and monitors them until closure, Produces documents that will allow proper installation, testing, operations and administration, Prepares and provides training for customer, support & maintenance teams, Supports pre-sales teams on specific technical requests on integration activities. Key technical skills - not all of these are essential for the role it just gives an idea of tech stack/systems you will work with. Knowledge in Linux and on other OS (Windows, ), Knowledge of testing and monitoring tools (SOAPUI, Selenium, Jmeter), Scripting knowledge (Bash, Python ) and relational/NoSQL Database knowledge, Network (TCP/IP, HTTP) and security (SSL, TLS, PKI) knowledge, Knowledge in Docker & Kubernetes, Knowledge on virtualization, Cloud, etc., System & IT architecture knowledge, Basic knowledge about one of the high-level programming languages to allow read and understand source code, Knowledge of DevSecOps tools and CI/CD Knowledge like Jira, Testlink, Jenkins, Ansible, Terraform, etc. Fluent in English both oral and written. Key soft skills & behaviour Customer oriented, Interpersonal and communication skills, Constructive collaboration, Problem solving skills. Software Integration Engineer/Linux Systems Integrator/Systems Integrator/System Integration Engineer/Software Integrator/Systems Integration Analyst/Linux Systems Integrator/Systems Integration Specialist/Software Systems Integrator/Test and Integration Engineer/Linux
28/09/2023
Full time
Systems Analyst Systems Engineer (Integration) Type: Permanent Location: Winnersh - This can be a Hybrid role, but expectation is to be on site circa 3 days a week. You will be required to go through SC Clearence if successful in securing this role Software Integration Engineer required to join a multinational company specializing in security and identity solutions on a permanent basis. The chosen candidate will design and implement solutions on the clients applications and products. This will involve implementing customer specific requirements by configuring and customising biometric applications and systems to develop customer specific software components. This is rare opportunity to join a multi-national company who are a leader in their field. Role Responsibilities Defines integration and test strategy, test plan and tests scenarios; and ensures requirements traceability and coverage, Defines/help to define and use DevOps and CI/CD approach, Builds the integration environment and installs the solution or upgrades it, Performs system integration and validation test including load, performance, high availability, accuracy and security tests, Investigates issues by analysing logs during tests execution, reports incidents through configuration management tool and monitors them until closure, Produces documents that will allow proper installation, testing, operations and administration, Prepares and provides training for customer, support & maintenance teams, Supports pre-sales teams on specific technical requests on integration activities. Key technical skills - not all of these are essential for the role it just gives an idea of tech stack/systems you will work with. Knowledge in Linux and on other OS (Windows, ), Knowledge of testing and monitoring tools (SOAPUI, Selenium, Jmeter), Scripting knowledge (Bash, Python ) and relational/NoSQL Database knowledge, Network (TCP/IP, HTTP) and security (SSL, TLS, PKI) knowledge, Knowledge in Docker & Kubernetes, Knowledge on virtualization, Cloud, etc., System & IT architecture knowledge, Basic knowledge about one of the high-level programming languages to allow read and understand source code, Knowledge of DevSecOps tools and CI/CD Knowledge like Jira, Testlink, Jenkins, Ansible, Terraform, etc. Fluent in English both oral and written. Key soft skills & behaviour Customer oriented, Interpersonal and communication skills, Constructive collaboration, Problem solving skills. Software Integration Engineer/Linux Systems Integrator/Systems Integrator/System Integration Engineer/Software Integrator/Systems Integration Analyst/Linux Systems Integrator/Systems Integration Specialist/Software Systems Integrator/Test and Integration Engineer/Linux
Location - Newbury (hybrid - no more than once a week on-site) Contract - 6 months R ate - £650 per day through umbrella Hours - 40 hours, Monday to Friday Key Responsibilities Content Development - take part in and drive continual creation and refinement of rules and logic within the client's SIEM/EDR/Analytics infrastructure to improve Cyber Security Operations efficiency and effectiveness. This would include responsibilities such as the following: Collaborating with data owners and customers to understand data sources and use cases and successfully translate requirements to actionable content. Develop SIEM/EDR content to address attack vectors using current industry SIEM best practices. Analyse threats/adversaries/attack tools to develop indicator/behavioural based detections that alert and/or prevent malicious activity. Evaluate and make use of multiple data sources to build content across multiple SIEM/EDR platforms. Utilise SIEM/EDR to facilitate metrics collection, analysis, and reporting. Create and maintain SIEM documentation. Effectively collaborate with colleagues and counterparts internally and externally Experience Needed Minimum of 3-5 years' experience in SIEM content (rule logic and code) development role Minimum of 2 years of SOC analyst experience (Level2 or above) required. 5 years IT experience In depth and with extensive hands-on experience in security event analysis, create and refine SIEM/EDR rules and deliver efficiency within the SIEM and all other technologies used within the team. Deep knowledge of IPv4/IPv6, TCP networking protocols Deep knowledge of Windows/Linux operating systems Good working knowledge of security technologies such as SIEM (Elastic Security - preferred, ArcSight, Microsoft Sentinel, Splunk), EDR (Microsoft 365 Defender, FireEye, Tanium), IDS/IPS, Firewalls, proxies, web application Firewalls, antivirus, etc. Understanding of Window Security Event logs and Syslog Excellent familiarity with endpoint/perimeter security attack vectors and detection (blue/purple teaming) Familiarity with standard security frameworks such as MITRE, cyber kill chain and APT campaign strategies Good knowledge of cloud platforms such as GCP, Azure, O365, AWS Experience and working knowledge of GitLab, CICD, Ansible, Kubernetes Good working knowledge of regular expression development Scripting and programming experience is highly desirable (Python) Kusto or SQL knowledge, including rule/query optimisation. Proven ability to prioritise workload, meet deadlines and utilise time effectively. Good interpersonal and communication skills, working effectively as a team player, and the ability to communicate technical information to a non-technical audience. Start Date ASAP Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
28/09/2023
Project-based
Location - Newbury (hybrid - no more than once a week on-site) Contract - 6 months R ate - £650 per day through umbrella Hours - 40 hours, Monday to Friday Key Responsibilities Content Development - take part in and drive continual creation and refinement of rules and logic within the client's SIEM/EDR/Analytics infrastructure to improve Cyber Security Operations efficiency and effectiveness. This would include responsibilities such as the following: Collaborating with data owners and customers to understand data sources and use cases and successfully translate requirements to actionable content. Develop SIEM/EDR content to address attack vectors using current industry SIEM best practices. Analyse threats/adversaries/attack tools to develop indicator/behavioural based detections that alert and/or prevent malicious activity. Evaluate and make use of multiple data sources to build content across multiple SIEM/EDR platforms. Utilise SIEM/EDR to facilitate metrics collection, analysis, and reporting. Create and maintain SIEM documentation. Effectively collaborate with colleagues and counterparts internally and externally Experience Needed Minimum of 3-5 years' experience in SIEM content (rule logic and code) development role Minimum of 2 years of SOC analyst experience (Level2 or above) required. 5 years IT experience In depth and with extensive hands-on experience in security event analysis, create and refine SIEM/EDR rules and deliver efficiency within the SIEM and all other technologies used within the team. Deep knowledge of IPv4/IPv6, TCP networking protocols Deep knowledge of Windows/Linux operating systems Good working knowledge of security technologies such as SIEM (Elastic Security - preferred, ArcSight, Microsoft Sentinel, Splunk), EDR (Microsoft 365 Defender, FireEye, Tanium), IDS/IPS, Firewalls, proxies, web application Firewalls, antivirus, etc. Understanding of Window Security Event logs and Syslog Excellent familiarity with endpoint/perimeter security attack vectors and detection (blue/purple teaming) Familiarity with standard security frameworks such as MITRE, cyber kill chain and APT campaign strategies Good knowledge of cloud platforms such as GCP, Azure, O365, AWS Experience and working knowledge of GitLab, CICD, Ansible, Kubernetes Good working knowledge of regular expression development Scripting and programming experience is highly desirable (Python) Kusto or SQL knowledge, including rule/query optimisation. Proven ability to prioritise workload, meet deadlines and utilise time effectively. Good interpersonal and communication skills, working effectively as a team player, and the ability to communicate technical information to a non-technical audience. Start Date ASAP Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an IT Senior SharePoint Product Engineer with strong SharePoint technical experience. Candidate is responsible for identifying, defining, and driving new SharePoint & Power Platform implementations and process improvements. Candidate will work with business analysts and stakeholders to document and evaluate business requirements, document training materials, and maintain and update information architecture framework. Candidate will develop relationships with business and technology users to learn the business processes the applications support. This individual must be able to take high level direction, formulate a plan to achieve the goals and execute the plan. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement. Analyze, design, configure, develop, and implement intermediate-level solutions to meet business needs and objectives. Uses out-of-the-box permissions features to manage access to sites and applications. Work, as directed, with our SharePoint Platform team, Knowledge Services team, and possibly other IT teams to engage on a prioritized list of work intake tickets and provide estimates and talk through the options for solving a particular need. Provide intermediate Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Manage the platform for SharePoint Online, Power Platform, Develop and review codes for applications in Power Platform using Dataverse/CDS, Automate, Excel, Forms and SharePoint Online. Manage the M365 Security and Governance applications/tools for SPO and PowerPlatform Platform and Data Security. Manage the Power Platform DLP Policies. Operationalized the M365, SPO & PowerPlatform Services. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Provide knowledge transfer documentation on how solutions are built, and the steps and procedures to maintain them. Proven experience in implementing governance and compliance frameworks for Microsoft 365 cloud services. Proficiency in Scripting and automation using PowerShell or other relevant Scripting languages. Strong understanding of hybrid cloud architectures and integration of Microsoft 365 with on-premises infrastructure. experience in designing and deploying Microsoft 365 cloud solutions Provide guidance and mentoring to junior cloud engineers in the deployment and administration of Microsoft 365 services. Collaborate with cross-functional teams to integrate Microsoft 365 cloud services with on-premises infrastructure and other cloud platforms Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and finally promoting to Production. Migrating content from one site to another or one environment to another using 3rd party tools (ShareGate) Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of experience in Azure cloud engineering or related field. Proven change management skills Manages organizational design/development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Demonstrates proficiency in the application and software development (SDLC) methodology. Reports on progress and project milestones. Focuses on outcomes and achieves results. Strong knowledge of and experience with: SharePoint 2019 On-Premise SharePoint Online Power Apps, Power Automate, Power BI M365 DLP, Security Audit Tools Experience with Migration Tools (ShareGate as an example) Understanding of how to use Atlassian Jira Understanding of how to use Azure Dev Ops Ability to participate in all aspects of application SDLC including Agile methodologies Must participate in daily team scrums Microsoft Office Azure DevOps Atlassian Jira Visual Studio Code SharePoint Designer Javascript, JQuery Knowledge of Intapp Wall Builder and Ethical Walls SharePoint Framework App background Other M365 Apps including Microsoft Teams MS SQL and T-SQL
27/09/2023
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an IT Senior SharePoint Product Engineer with strong SharePoint technical experience. Candidate is responsible for identifying, defining, and driving new SharePoint & Power Platform implementations and process improvements. Candidate will work with business analysts and stakeholders to document and evaluate business requirements, document training materials, and maintain and update information architecture framework. Candidate will develop relationships with business and technology users to learn the business processes the applications support. This individual must be able to take high level direction, formulate a plan to achieve the goals and execute the plan. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement. Analyze, design, configure, develop, and implement intermediate-level solutions to meet business needs and objectives. Uses out-of-the-box permissions features to manage access to sites and applications. Work, as directed, with our SharePoint Platform team, Knowledge Services team, and possibly other IT teams to engage on a prioritized list of work intake tickets and provide estimates and talk through the options for solving a particular need. Provide intermediate Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Manage the platform for SharePoint Online, Power Platform, Develop and review codes for applications in Power Platform using Dataverse/CDS, Automate, Excel, Forms and SharePoint Online. Manage the M365 Security and Governance applications/tools for SPO and PowerPlatform Platform and Data Security. Manage the Power Platform DLP Policies. Operationalized the M365, SPO & PowerPlatform Services. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Provide knowledge transfer documentation on how solutions are built, and the steps and procedures to maintain them. Proven experience in implementing governance and compliance frameworks for Microsoft 365 cloud services. Proficiency in Scripting and automation using PowerShell or other relevant Scripting languages. Strong understanding of hybrid cloud architectures and integration of Microsoft 365 with on-premises infrastructure. experience in designing and deploying Microsoft 365 cloud solutions Provide guidance and mentoring to junior cloud engineers in the deployment and administration of Microsoft 365 services. Collaborate with cross-functional teams to integrate Microsoft 365 cloud services with on-premises infrastructure and other cloud platforms Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and finally promoting to Production. Migrating content from one site to another or one environment to another using 3rd party tools (ShareGate) Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of experience in Azure cloud engineering or related field. Proven change management skills Manages organizational design/development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Demonstrates proficiency in the application and software development (SDLC) methodology. Reports on progress and project milestones. Focuses on outcomes and achieves results. Strong knowledge of and experience with: SharePoint 2019 On-Premise SharePoint Online Power Apps, Power Automate, Power BI M365 DLP, Security Audit Tools Experience with Migration Tools (ShareGate as an example) Understanding of how to use Atlassian Jira Understanding of how to use Azure Dev Ops Ability to participate in all aspects of application SDLC including Agile methodologies Must participate in daily team scrums Microsoft Office Azure DevOps Atlassian Jira Visual Studio Code SharePoint Designer Javascript, JQuery Knowledge of Intapp Wall Builder and Ethical Walls SharePoint Framework App background Other M365 Apps including Microsoft Teams MS SQL and T-SQL
Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District/Remote Flexibility - Accessible from Carlisle, Cockermouth, Penrith Workington & Windermere £30,000 - £37,000 depending on experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design. Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contracting incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Working to NCSC's Cyber Essentials v3 specification as a minimum-security standard. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Fortinet, Cisco, Ubiquiti etc. + Knowledge of Veeam, ShadowProtect, Datto, and ESET solutions would be a bonus. Non-Technical Skills: Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well presented alongside good written and verbal English skills. + Full valid UK driver's licence. Desired Skills: + Ability to work from home using equipment assigned by us. + Recent Microsoft or industry certifications and a willingness to upgrade certifications and partake in continued personal development. Interested? Apply here for a fast-track path to the Hiring Manager Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
27/09/2023
Full time
Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District/Remote Flexibility - Accessible from Carlisle, Cockermouth, Penrith Workington & Windermere £30,000 - £37,000 depending on experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design. Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contracting incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Working to NCSC's Cyber Essentials v3 specification as a minimum-security standard. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Fortinet, Cisco, Ubiquiti etc. + Knowledge of Veeam, ShadowProtect, Datto, and ESET solutions would be a bonus. Non-Technical Skills: Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well presented alongside good written and verbal English skills. + Full valid UK driver's licence. Desired Skills: + Ability to work from home using equipment assigned by us. + Recent Microsoft or industry certifications and a willingness to upgrade certifications and partake in continued personal development. Interested? Apply here for a fast-track path to the Hiring Manager Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
*We are unable to sponsor as this is a permanent Full time role* *Fully remote position* A prestigious company is looking for an Okta IAM Engineer. This role is focused on Okta customer facing solutions and will design, build, and implement customized Okta solutions. They will manage all aspects of CIAM projects. MUST HAVE JAVA DEVELOPMENT EXPERIENCE. Responsibilities: Design, configure, build, and Implement IAM solutions on Okta/Auth0 Identity products. Provide Subject Matter Expertise for requirements consulting and advise on the appropriate options on Okta/Auth0 platform. Implement and maintain a modern CIAM framework - a set of business processes, data governance, and supporting technologies that enable appropriate creation, maintenance, and use of digital identities. Collaborate and monitor the activities of a variety of CIAM projects, to ensure coordination of efforts, appropriate integration, and synchronization of key project timelines, product/service implementations and system enhancements. Serve as liaison between platform, technical and business teams for end-to-end business process. Develop access monitoring strategies using AI/data analytics to identify high-risk patterns and prevent breaches or customer account takeovers before they occur. Maintain awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations. Ensure senior management and staff are informed of any changes promptly. Conduct POCs of new Access Management products and services to validate integration needs. Manages all aspects of large, globally distributed, and complex CIAM projects. Resolve and troubleshoot incidents and which have been escalated from Analysts within established SLAs, with to the appropriate parties. Qualifications: Bachelor's degree in computer science, Information Systems or other technical field plus at least 12+ years general IT experience or no degree and at least 12+ years general IT experience. 10+ years of experience in designing, implementing, and supporting SSO and IAM solutions. 7+ years of hands-on experience in the implementation and support of Identity & Federation services (preferably Auth0) Knowledge of authentication & authorization standards (SAML2.0, OAuth 2.0 and OIDC). Knowledge of IAM security design principles. Experience in Application development and REST concepts Experience in any Cloud environment (Azure, AWS or Google) Industry recognized security certification such as a CISSP or similar certification Experience working Agile and DevOps engineering environments.
27/09/2023
Full time
*We are unable to sponsor as this is a permanent Full time role* *Fully remote position* A prestigious company is looking for an Okta IAM Engineer. This role is focused on Okta customer facing solutions and will design, build, and implement customized Okta solutions. They will manage all aspects of CIAM projects. MUST HAVE JAVA DEVELOPMENT EXPERIENCE. Responsibilities: Design, configure, build, and Implement IAM solutions on Okta/Auth0 Identity products. Provide Subject Matter Expertise for requirements consulting and advise on the appropriate options on Okta/Auth0 platform. Implement and maintain a modern CIAM framework - a set of business processes, data governance, and supporting technologies that enable appropriate creation, maintenance, and use of digital identities. Collaborate and monitor the activities of a variety of CIAM projects, to ensure coordination of efforts, appropriate integration, and synchronization of key project timelines, product/service implementations and system enhancements. Serve as liaison between platform, technical and business teams for end-to-end business process. Develop access monitoring strategies using AI/data analytics to identify high-risk patterns and prevent breaches or customer account takeovers before they occur. Maintain awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations. Ensure senior management and staff are informed of any changes promptly. Conduct POCs of new Access Management products and services to validate integration needs. Manages all aspects of large, globally distributed, and complex CIAM projects. Resolve and troubleshoot incidents and which have been escalated from Analysts within established SLAs, with to the appropriate parties. Qualifications: Bachelor's degree in computer science, Information Systems or other technical field plus at least 12+ years general IT experience or no degree and at least 12+ years general IT experience. 10+ years of experience in designing, implementing, and supporting SSO and IAM solutions. 7+ years of hands-on experience in the implementation and support of Identity & Federation services (preferably Auth0) Knowledge of authentication & authorization standards (SAML2.0, OAuth 2.0 and OIDC). Knowledge of IAM security design principles. Experience in Application development and REST concepts Experience in any Cloud environment (Azure, AWS or Google) Industry recognized security certification such as a CISSP or similar certification Experience working Agile and DevOps engineering environments.
Risk Management Analyst - PAYE - Merseyside Gibbs Hybrid is looking for an accomplished Cyber Risk Management Analyst to provide crucial support for the Cyber Security team in developing, operating, and maintaining the Risk Management Framework, governance and audit. The Risk Management Analyst will also be responsible for assuring that the framework is used consistently across the organization by both the Business and Technical Information Security Teams. The Cyber Risk Management Analyst will create guidelines and training materials to facilitate the successful deployment of the Framework, as well as being responsible for creating and maintaining a Risk Management repository and collaboration space, governance and audit. This is a PAYE role, initially 5 months contract. 1-2 days a week required onsite. Essential: * Excellent understanding of the concepts of risk management * Governance/Audit/ISO/NIST - Familiarity with risks and controls * Previous experience working within network management or application development, with an interest in cyber security, could be useful * Excellent written and verbal communication skills and ability to be understood by both technical and non-technical personnel * Stakeholder management, be able to manage multiple stakeholders at one time * Word, Excel and Powerpoint - including vlookups * Ability to manage conflicting priorities and meet key deadlines for delivery * Ability to work in a collaborative environment * Strong analytical skills with good attention to detail and presentation skills * Ability to work with vague/inexplicit requirements to build prototypes and sketches and go through multiple iterations before agreeing on a workable solution. * Understanding of Cyber Security - An understanding of the "three lines of defence" model for appropriate segregation of duties and risk transparency is a benefit. Click Apply now to be considered for the Risk Management Analyst - PAYE - Merseyside role
27/09/2023
Project-based
Risk Management Analyst - PAYE - Merseyside Gibbs Hybrid is looking for an accomplished Cyber Risk Management Analyst to provide crucial support for the Cyber Security team in developing, operating, and maintaining the Risk Management Framework, governance and audit. The Risk Management Analyst will also be responsible for assuring that the framework is used consistently across the organization by both the Business and Technical Information Security Teams. The Cyber Risk Management Analyst will create guidelines and training materials to facilitate the successful deployment of the Framework, as well as being responsible for creating and maintaining a Risk Management repository and collaboration space, governance and audit. This is a PAYE role, initially 5 months contract. 1-2 days a week required onsite. Essential: * Excellent understanding of the concepts of risk management * Governance/Audit/ISO/NIST - Familiarity with risks and controls * Previous experience working within network management or application development, with an interest in cyber security, could be useful * Excellent written and verbal communication skills and ability to be understood by both technical and non-technical personnel * Stakeholder management, be able to manage multiple stakeholders at one time * Word, Excel and Powerpoint - including vlookups * Ability to manage conflicting priorities and meet key deadlines for delivery * Ability to work in a collaborative environment * Strong analytical skills with good attention to detail and presentation skills * Ability to work with vague/inexplicit requirements to build prototypes and sketches and go through multiple iterations before agreeing on a workable solution. * Understanding of Cyber Security - An understanding of the "three lines of defence" model for appropriate segregation of duties and risk transparency is a benefit. Click Apply now to be considered for the Risk Management Analyst - PAYE - Merseyside role
Pega Systemutvecklare Pega Developer (Swedish Speaking) Location: Stockholm, Sweden (Hybrid Working) We are seeking a highly skilled and motivated Pega Developer to join our dynamic team at one of my top insurance companies based in Stockholm, Sweden. As a Pega Developer, you will play a crucial role in designing, developing, and implementing Pega-based solutions to streamline and enhance our banking processes. This is a fantastic opportunity to work in a hybrid environment, combining remote and on-site work, to contribute to the digital transformation of our financial services. Key Responsibilities: - Pega Solution Design: Collaborate with stakeholders to understand business requirements and design Pega-based solutions that meet the bank's needs, ensuring scalability and maintainability. - Development and Customization: Develop and customize Pega applications, including workflows, user interfaces, integrations, and data models, to support business processes and objectives. - Technical Leadership: Act as the technical subject matter expert for Pega, guiding and mentoring development teams in best practices and ensuring adherence to architectural standards. - Integration: Integrate Pega applications with other banking systems, third-party applications, and data sources to enable seamless data flow and functionality. - Quality Assurance: Perform thorough testing, debugging, and code reviews to maintain the quality and reliability of Pega applications. - Documentation: Create and maintain technical documentation, including design specifications, user guides, and operational procedures. - Collaboration: Collaborate with cross-functional teams, including business analysts, project managers, and quality assurance teams, to ensure successful project delivery. - Performance Optimization: Identify opportunities for performance optimization and implement solutions to enhance system efficiency. - Compliance and Security: Ensure that Pega applications comply with regulatory requirements and adhere to security best practices. - Stay updated on the latest Pega developments, tools, and best practices to recommend and implement improvements in the Pega ecosystem. Qualifications : Bachelor's degree in computer science, information technology, or a related field (Master's degree preferred). Pega certification (CSSA or equivalent) is highly desirable. Proven experience as a Pega Architect/Developer, with a strong understanding of Pega Platform (PRPC) and its capabilities. Proficiency in Pega rules and processes, including case management, data modelling, and user interface design. Expertise in Java, SQL, and web technologies. Familiarity with agile development methodologies and tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Prior experience in the banking or financial services industry is a plus. Rate: Competitive day rate + Starter Bonus + Free Lunch Club experience + Free English Premier League Match Ticket Interested? Please contact Stephan at Empiric Solutions: Email: (see below)
27/09/2023
Project-based
Pega Systemutvecklare Pega Developer (Swedish Speaking) Location: Stockholm, Sweden (Hybrid Working) We are seeking a highly skilled and motivated Pega Developer to join our dynamic team at one of my top insurance companies based in Stockholm, Sweden. As a Pega Developer, you will play a crucial role in designing, developing, and implementing Pega-based solutions to streamline and enhance our banking processes. This is a fantastic opportunity to work in a hybrid environment, combining remote and on-site work, to contribute to the digital transformation of our financial services. Key Responsibilities: - Pega Solution Design: Collaborate with stakeholders to understand business requirements and design Pega-based solutions that meet the bank's needs, ensuring scalability and maintainability. - Development and Customization: Develop and customize Pega applications, including workflows, user interfaces, integrations, and data models, to support business processes and objectives. - Technical Leadership: Act as the technical subject matter expert for Pega, guiding and mentoring development teams in best practices and ensuring adherence to architectural standards. - Integration: Integrate Pega applications with other banking systems, third-party applications, and data sources to enable seamless data flow and functionality. - Quality Assurance: Perform thorough testing, debugging, and code reviews to maintain the quality and reliability of Pega applications. - Documentation: Create and maintain technical documentation, including design specifications, user guides, and operational procedures. - Collaboration: Collaborate with cross-functional teams, including business analysts, project managers, and quality assurance teams, to ensure successful project delivery. - Performance Optimization: Identify opportunities for performance optimization and implement solutions to enhance system efficiency. - Compliance and Security: Ensure that Pega applications comply with regulatory requirements and adhere to security best practices. - Stay updated on the latest Pega developments, tools, and best practices to recommend and implement improvements in the Pega ecosystem. Qualifications : Bachelor's degree in computer science, information technology, or a related field (Master's degree preferred). Pega certification (CSSA or equivalent) is highly desirable. Proven experience as a Pega Architect/Developer, with a strong understanding of Pega Platform (PRPC) and its capabilities. Proficiency in Pega rules and processes, including case management, data modelling, and user interface design. Expertise in Java, SQL, and web technologies. Familiarity with agile development methodologies and tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Prior experience in the banking or financial services industry is a plus. Rate: Competitive day rate + Starter Bonus + Free Lunch Club experience + Free English Premier League Match Ticket Interested? Please contact Stephan at Empiric Solutions: Email: (see below)
Application Specialist/Application Analyst Location: Guildford - Hybrid working model, 2 days a week on site. Application Specialist required to join a global communications and satellite organisation. The chosen candidate will be responsible for managing software licenses, tracking renewals and applying essential server updates and patches to maintain system security and reliability. Alongside this you will provide day to day BAU support on a range of software, products and applications. This will be a varied role as the company are going through period of moving to towards a SAAS model and moving a lot of their applications/software from on prem to cloud based data solutions. The company offer an outstanding benefit package, including 32 days leave + Bank Holidays, health insurance, an annual bonus plus much more! Key Skills/Experience Experience in a Similar Application Specialist role ideally focused around support and licencing/software management. Proven experience in IT support and administration, with a strong emphasis on renewals, licensing management, and server updates. Knowledge of licensing models for various software products (eg, Microsoft, Adobe, Oracle). Experience with Business Systems - ERP, Finance and CRM Familiarity with server operating systems (eg, Windows Server, Linux) and patch management tools. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Relevant certifications (eg, ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator, etc.) are a major plus. Application Specialist/Application Analyst/Application Support/Software Support/Software Specialist/IT Application Specialist/IT Application Support/Software Licensing/ Software Licence Specialist/Application Support Engineer/Business Systems Support
27/09/2023
Full time
Application Specialist/Application Analyst Location: Guildford - Hybrid working model, 2 days a week on site. Application Specialist required to join a global communications and satellite organisation. The chosen candidate will be responsible for managing software licenses, tracking renewals and applying essential server updates and patches to maintain system security and reliability. Alongside this you will provide day to day BAU support on a range of software, products and applications. This will be a varied role as the company are going through period of moving to towards a SAAS model and moving a lot of their applications/software from on prem to cloud based data solutions. The company offer an outstanding benefit package, including 32 days leave + Bank Holidays, health insurance, an annual bonus plus much more! Key Skills/Experience Experience in a Similar Application Specialist role ideally focused around support and licencing/software management. Proven experience in IT support and administration, with a strong emphasis on renewals, licensing management, and server updates. Knowledge of licensing models for various software products (eg, Microsoft, Adobe, Oracle). Experience with Business Systems - ERP, Finance and CRM Familiarity with server operating systems (eg, Windows Server, Linux) and patch management tools. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Relevant certifications (eg, ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator, etc.) are a major plus. Application Specialist/Application Analyst/Application Support/Software Support/Software Specialist/IT Application Specialist/IT Application Support/Software Licensing/ Software Licence Specialist/Application Support Engineer/Business Systems Support
Fruition IT Resources Limited
Wakefield, Yorkshire
Role: Applications Analyst Location: Wakefield 1-2x per week Salary: £40,000 - £45,000 Fruition IT are recruiting for a talented and experienced Applications Analyst to join a leading retailer in the UK. The company is going through an IT and digital journey and this is a great opportunity to be a part of a growing organisation working in a fast-paced environment. What you will be doing? As the Application Analyst, you will be the SME in core business applications used across the organisation. You will be responsible for investigating and providing 3rd line support to resolve complex application related incidents, implementing functional application changes and releases, ensuring availability, capacity, performance and security levels are maintained throughout. As the SME, you will champion best practice, offering advising and educating on best use of the applications. Requirements: Proven experience in application support Hands on experience with software analysis, testing and technical documentation Proven knowledge of creating, analysing and refactoring of SQL queries Experience and understanding of EPOS and ERP systems Systems Integration and Data Transformation Platforms If this role would be of interest, then please apply to this advert. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
27/09/2023
Full time
Role: Applications Analyst Location: Wakefield 1-2x per week Salary: £40,000 - £45,000 Fruition IT are recruiting for a talented and experienced Applications Analyst to join a leading retailer in the UK. The company is going through an IT and digital journey and this is a great opportunity to be a part of a growing organisation working in a fast-paced environment. What you will be doing? As the Application Analyst, you will be the SME in core business applications used across the organisation. You will be responsible for investigating and providing 3rd line support to resolve complex application related incidents, implementing functional application changes and releases, ensuring availability, capacity, performance and security levels are maintained throughout. As the SME, you will champion best practice, offering advising and educating on best use of the applications. Requirements: Proven experience in application support Hands on experience with software analysis, testing and technical documentation Proven knowledge of creating, analysing and refactoring of SQL queries Experience and understanding of EPOS and ERP systems Systems Integration and Data Transformation Platforms If this role would be of interest, then please apply to this advert. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
NET C# Developer Hybrid Role - Romania .NET/C# Developer JOB LOCATION: Romania DURATION: 6-12+ Minimum WORK PATTERN: ONSITE/Hybrid (Full Time or at least 3 days per week Onsite) PAY RATE: DOE Languages: FRENCH/Romania Role Purpose: Provide technical leadership in designing, developing and maintaining core business layer for customer platforms and its digital initiatives as we venture into offering more and more services for consumers across multiple digital channels. Ensuring the current implementation of our digital solutions are in- line with industry best practices and standards. This position requires part of on-call rotation for production issue escalations. Drive improvements in the current design, processes & implementation to improve operational management, scalability, and extensibility. Mandatory: Work closely with the Development Manager, Engineering Lead, Product Team & Customer. Experience in the development of a Product Roadmap Hands on with development to design and maintain core micro services architecture to ensure an up-to-date documentation for the relevant services is readily available; ensuring knowledge is disseminated. Contribute to the evolution and planning of the enterprise architecture by ensuring solutions are developed in line with roadmap. Collaborate with a wide range of stakeholders to identify and define customer needs. Coordinate/prepare report status on development tasks: design, unit test, code, source control Assure high standard of development is maintained through regular code reviews. Researching, designing, implementing, and maintaining high quality software systems using .NET technologies Rewriting existing services on newest technology stack and adding new functionality Mentoring team members Liaising with other software developers, testers, BI developers, business and systems analysts, and solution architects Manage the Technical backlog of epics and features and drive prioritisation Articulate and recommend technical enhancements to support business objectives Advocate and champion the Agile iterative process within the business Actively contributing to the definition of the overall standards for design, development/configuration (including tools) and related documentation. Skills & Experience: Demonstrable experience owning and developing Microservice architecture to build a stable Omni layer to support platforms, especially web (B2B & B2C), REST APIs with .NET Core and .NET Framework based architecture for over 8 years Experience in designing solution following Agile practices (SAFe methodology); designing for testability, deploy ability and releaseability; rapid prototyping, domain modelling, and decentralized innovation DevOps mindset: allowing the architecture of a system to evolve continuously over time, while simultaneously supporting the needs of current users Keeps up to date with emerging applications, technologies, and standards in the field Design for Continuous Delivery Pipeline (CD pipeline) and enables Built-in Quality & Security from the start. Demonstrated ability to work collaboratively Focus on applications maintenance/support by placing relevant alerts and monitoring to assure the reliability of services Proficiency in C# language Excellent understanding of object-oriented programming, SOLID principles and TDD Experience with ASP.NET, MS SQL, EntityFramework and messaging systems (ServiceBus/RabbitMQ) Good communication skills in English (verbal and written) Azure experience (ServiceBus, CosmosDb, LogicApps/Functions, Service Fabric) Previous expose to Docker, Kubernetes and Java will be good advantage Ability to work in a fast paced, multiple project environment on an independent basis and with minimal supervision Relevant Technologies: .Net Core, .Net Framework 4.5.2, .Net EF, MsSQL, Azure infrastructure LogicApps, AzureStorage (queue, tables, blobs), Service Bus/RabbitMq (experience with message brokers), Cache, GIT, AZURE DevOps.
27/09/2023
Project-based
NET C# Developer Hybrid Role - Romania .NET/C# Developer JOB LOCATION: Romania DURATION: 6-12+ Minimum WORK PATTERN: ONSITE/Hybrid (Full Time or at least 3 days per week Onsite) PAY RATE: DOE Languages: FRENCH/Romania Role Purpose: Provide technical leadership in designing, developing and maintaining core business layer for customer platforms and its digital initiatives as we venture into offering more and more services for consumers across multiple digital channels. Ensuring the current implementation of our digital solutions are in- line with industry best practices and standards. This position requires part of on-call rotation for production issue escalations. Drive improvements in the current design, processes & implementation to improve operational management, scalability, and extensibility. Mandatory: Work closely with the Development Manager, Engineering Lead, Product Team & Customer. Experience in the development of a Product Roadmap Hands on with development to design and maintain core micro services architecture to ensure an up-to-date documentation for the relevant services is readily available; ensuring knowledge is disseminated. Contribute to the evolution and planning of the enterprise architecture by ensuring solutions are developed in line with roadmap. Collaborate with a wide range of stakeholders to identify and define customer needs. Coordinate/prepare report status on development tasks: design, unit test, code, source control Assure high standard of development is maintained through regular code reviews. Researching, designing, implementing, and maintaining high quality software systems using .NET technologies Rewriting existing services on newest technology stack and adding new functionality Mentoring team members Liaising with other software developers, testers, BI developers, business and systems analysts, and solution architects Manage the Technical backlog of epics and features and drive prioritisation Articulate and recommend technical enhancements to support business objectives Advocate and champion the Agile iterative process within the business Actively contributing to the definition of the overall standards for design, development/configuration (including tools) and related documentation. Skills & Experience: Demonstrable experience owning and developing Microservice architecture to build a stable Omni layer to support platforms, especially web (B2B & B2C), REST APIs with .NET Core and .NET Framework based architecture for over 8 years Experience in designing solution following Agile practices (SAFe methodology); designing for testability, deploy ability and releaseability; rapid prototyping, domain modelling, and decentralized innovation DevOps mindset: allowing the architecture of a system to evolve continuously over time, while simultaneously supporting the needs of current users Keeps up to date with emerging applications, technologies, and standards in the field Design for Continuous Delivery Pipeline (CD pipeline) and enables Built-in Quality & Security from the start. Demonstrated ability to work collaboratively Focus on applications maintenance/support by placing relevant alerts and monitoring to assure the reliability of services Proficiency in C# language Excellent understanding of object-oriented programming, SOLID principles and TDD Experience with ASP.NET, MS SQL, EntityFramework and messaging systems (ServiceBus/RabbitMQ) Good communication skills in English (verbal and written) Azure experience (ServiceBus, CosmosDb, LogicApps/Functions, Service Fabric) Previous expose to Docker, Kubernetes and Java will be good advantage Ability to work in a fast paced, multiple project environment on an independent basis and with minimal supervision Relevant Technologies: .Net Core, .Net Framework 4.5.2, .Net EF, MsSQL, Azure infrastructure LogicApps, AzureStorage (queue, tables, blobs), Service Bus/RabbitMq (experience with message brokers), Cache, GIT, AZURE DevOps.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Applications Engineer with strong HR solutions and SQL experience. Candidate will be working closely with HR customers to understand their technical needs and help design and implement technology solutions to meet those requirements. This position requires a blend of functional understanding of systems with technical proficiency to deliver innovative solutions to meet the business needs of our organization. The Senior Application Engineer provides a deep understanding of HR applications and how they are being used and integrated internally and externally. This position is also responsible for ensuring accurate documentation of the specific application environments, troubleshooting to resolve application/system issues, performing application maintenance and upgrade processes, coordinating the installs, integrations, and providing overall general support of HR applications and data. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's HR applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for the applications in scope. Collaborate with business users in designing and implementing analytics to help them interpret their data to make informed business decisions. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's Security and Governance requirements across all administered applications. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with 7+ years' experience of application support/configuration in HR Systems. 2+ years with Cloud technologies (Azure preferred). The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with HR related applications such as Learning Management systems, CLE management systems, Recruiting and development systems are preferred. Experience with SQL, including stored procedures, functions and triggers is required. Experience with a programming language is required (Ex: Java, .Net, Python, Shell Scripts) Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Must be a self-starter and able to work independently with little direction/supervision. Preferred Skills: Understanding of Microsoft SQL Server Knowledge of Microsoft Active Directory Building reports in Microsoft Internet Information Services Developing with Intapp Integration Builder Experience with UNIX/Linux
27/09/2023
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Applications Engineer with strong HR solutions and SQL experience. Candidate will be working closely with HR customers to understand their technical needs and help design and implement technology solutions to meet those requirements. This position requires a blend of functional understanding of systems with technical proficiency to deliver innovative solutions to meet the business needs of our organization. The Senior Application Engineer provides a deep understanding of HR applications and how they are being used and integrated internally and externally. This position is also responsible for ensuring accurate documentation of the specific application environments, troubleshooting to resolve application/system issues, performing application maintenance and upgrade processes, coordinating the installs, integrations, and providing overall general support of HR applications and data. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's HR applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for the applications in scope. Collaborate with business users in designing and implementing analytics to help them interpret their data to make informed business decisions. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's Security and Governance requirements across all administered applications. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with 7+ years' experience of application support/configuration in HR Systems. 2+ years with Cloud technologies (Azure preferred). The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with HR related applications such as Learning Management systems, CLE management systems, Recruiting and development systems are preferred. Experience with SQL, including stored procedures, functions and triggers is required. Experience with a programming language is required (Ex: Java, .Net, Python, Shell Scripts) Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Must be a self-starter and able to work independently with little direction/supervision. Preferred Skills: Understanding of Microsoft SQL Server Knowledge of Microsoft Active Directory Building reports in Microsoft Internet Information Services Developing with Intapp Integration Builder Experience with UNIX/Linux