InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Head of Engineering - £80,000 - £95,000 - UK remote based - Benefits Complete autonomy over CX & Call Recording function Experience in building, shaping and developing a team of engineers Via CX Lead and run a team of 13 engineers (looking to grow) Want to be the face of the engineering team of a multimillion £ organisation The client I am currently working with have been a trusted leader within the digital transformation and regulatory compliance landscape. They are experts in innovative solutions, spanning system & process design, project management, and service delivery which will drive growth and elevate Customer Experience (CX) You will be responsible for technically leading and developing a team of Engineers across the Call Centre and Call Recording team. Consistently looking to build and grow the engineering team to exceed targets and expectations with existing and new clients. This type of person needs to lead from the front by upskilling the team always being collaborative and bringing the engineering teams together. Key Skills: Be a leader which is liked and respected Have the ability to build a happy and successful team Confident and decisive whilst making key decisions Able to hold your own technically within CX and Call Recording Understanding the technical concepts of CX and Call Recording to map the skills across the teams. Proven expert within the digital area - Artificial Intelligence (AI) Responsibilities: Complete ownership and autonomy over CX and Call Recording function Lead, build, drive and up skill team and team members Strive to be CX and Call Recording function Drive key deliverables across business function and deliver excellence Delegate where possible, empowering people with responsibility to aid their personal growth Always looking to grow and develop the team. Strong mentality, leading from the front and showing professionalism. Report directly into board Developing skills and being a player manager, driving the (CX) division forward This is an amazing role in an exciting business and an opportunity for the successful person to run things how they see fit with full backing of board. Head of Engineering - £80,000 - £95,000 - UK remote based - Benefits Please hit the button to Apply and/email (see below) or call for further info.
19/09/2024
Full time
Head of Engineering - £80,000 - £95,000 - UK remote based - Benefits Complete autonomy over CX & Call Recording function Experience in building, shaping and developing a team of engineers Via CX Lead and run a team of 13 engineers (looking to grow) Want to be the face of the engineering team of a multimillion £ organisation The client I am currently working with have been a trusted leader within the digital transformation and regulatory compliance landscape. They are experts in innovative solutions, spanning system & process design, project management, and service delivery which will drive growth and elevate Customer Experience (CX) You will be responsible for technically leading and developing a team of Engineers across the Call Centre and Call Recording team. Consistently looking to build and grow the engineering team to exceed targets and expectations with existing and new clients. This type of person needs to lead from the front by upskilling the team always being collaborative and bringing the engineering teams together. Key Skills: Be a leader which is liked and respected Have the ability to build a happy and successful team Confident and decisive whilst making key decisions Able to hold your own technically within CX and Call Recording Understanding the technical concepts of CX and Call Recording to map the skills across the teams. Proven expert within the digital area - Artificial Intelligence (AI) Responsibilities: Complete ownership and autonomy over CX and Call Recording function Lead, build, drive and up skill team and team members Strive to be CX and Call Recording function Drive key deliverables across business function and deliver excellence Delegate where possible, empowering people with responsibility to aid their personal growth Always looking to grow and develop the team. Strong mentality, leading from the front and showing professionalism. Report directly into board Developing skills and being a player manager, driving the (CX) division forward This is an amazing role in an exciting business and an opportunity for the successful person to run things how they see fit with full backing of board. Head of Engineering - £80,000 - £95,000 - UK remote based - Benefits Please hit the button to Apply and/email (see below) or call for further info.
Description Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements The development, management and supporting of the infrastructure that underpins the platforms, applications, and data which support the business Automating where possible to facilitate the rapid delivery of approved capabilities to their respective environments in a secure manner Must have good experience in developing Infrastructure as Code to automate the creation of infrastructure from development all the way to production. Should be passionate about improving ways of working and best practices by understanding the customer and the market trends. Understanding the needs of stakeholders and conveying this to the target audience. Testing and examining code written by others and providing an approval as part of the governance and review process. Ensuring that systems are safe and secure against cybersecurity threats when developing by keeping in mind that the systems must be secure by design. Familiar with the NCSC secure design principles. Familiar with managing the security of platforms whether they're on cloud or on-premises, including administration of secrets, tokens, and certificates. Working with the team (business, architecture, engineers, security, data) to ensure that development and delivery follows established processes and works as intended. Planning out projects and being involved in project management decisions. Responsible for the design, security, and maintenance of on-prem/cloud infrastructure. Making and guiding effective decisions, explaining clearly how the decision has been reached with the ability to understand and resolve technical disputes across varying levels of complexity and risk. Communicating effectively across organisational, technical, and political boundaries to understand the context and how to make complex and technical information and language simple and accessible for non-technical audiences. Understanding of how to expose data from systems (for example through APIs), link data from multiple systems, and deliver streaming services. Ensuring that risks associated with deployment are adequately understood and documented. Integrating security features in the software development life cycle. Identification and probable security risks, with their mitigating strategies. Implementation of security controls. Monitoring the infrastructure and the threat to security. Ensuring regulatory compliances for standards of security. Early detection of security vulnerabilities Faster deployment of secure software By following better compliance with security standards and regulations Greater visibility into security risks and threats Have experience or familiarity with working in an agile delivery methodology Ideal Candidates will demonstrate: Experience working with many teams especially security would be beneficial. Solid infrastructure design experience for on-prem environments to implement or migrate applications and databases. Have experience with hybrid designs between on-premise and cloud Solid experience in a range of technologies and be able to make assessments as to what is best to be used for the projects and the organisation. As well as suggest and develop innovative approaches within constrained projects and environments. Strong experience in software development change/release management processes and technical governance to fully understand the typical life cycle and maintenance of live systems. Ability to work with containerization platforms such as Kubernetes, PKS, Docker; provisioning software including Ansible, Terraform, YAML; and application/infrastructure/data performance analysis and monitoring. Experience of functional and non-functional testing. Experience with automated deployment of applications, databases and infrastructure. Understanding of the government digital service (GDS) manual and standards across Discovery/Alpha/Beta/Live phases. Understanding of SaaS, PaaS, IaaS technologies, and the implications of their use compared with bespoke development. Being able to provide training, support, and mentoring to the wider business. Knowledge of how to ensure that risks associated with deployment are adequately understood and documented. Desirable Skills & Experience: Worked as part of a system support team managing live systems and triaging & resolving incidents to resolution, including management of known defects and issues. Worked as part of a multi-disciplinary project team. Experience with Terraform and YAML to deploy on-prem/cloud infrastructure. Experience with automation tools to build and deploy containerized applications. Experience implementing effective instrumentation to monitor applications. Experience implementing SAST and DAST tooling in deployment pipelines like Trivvy and SonarQube. Experience with on-prem DevOps tooling. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme *SOLE BRITISH NATIONALS ONLY* *SC REQUIRE*
19/09/2024
Description Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements The development, management and supporting of the infrastructure that underpins the platforms, applications, and data which support the business Automating where possible to facilitate the rapid delivery of approved capabilities to their respective environments in a secure manner Must have good experience in developing Infrastructure as Code to automate the creation of infrastructure from development all the way to production. Should be passionate about improving ways of working and best practices by understanding the customer and the market trends. Understanding the needs of stakeholders and conveying this to the target audience. Testing and examining code written by others and providing an approval as part of the governance and review process. Ensuring that systems are safe and secure against cybersecurity threats when developing by keeping in mind that the systems must be secure by design. Familiar with the NCSC secure design principles. Familiar with managing the security of platforms whether they're on cloud or on-premises, including administration of secrets, tokens, and certificates. Working with the team (business, architecture, engineers, security, data) to ensure that development and delivery follows established processes and works as intended. Planning out projects and being involved in project management decisions. Responsible for the design, security, and maintenance of on-prem/cloud infrastructure. Making and guiding effective decisions, explaining clearly how the decision has been reached with the ability to understand and resolve technical disputes across varying levels of complexity and risk. Communicating effectively across organisational, technical, and political boundaries to understand the context and how to make complex and technical information and language simple and accessible for non-technical audiences. Understanding of how to expose data from systems (for example through APIs), link data from multiple systems, and deliver streaming services. Ensuring that risks associated with deployment are adequately understood and documented. Integrating security features in the software development life cycle. Identification and probable security risks, with their mitigating strategies. Implementation of security controls. Monitoring the infrastructure and the threat to security. Ensuring regulatory compliances for standards of security. Early detection of security vulnerabilities Faster deployment of secure software By following better compliance with security standards and regulations Greater visibility into security risks and threats Have experience or familiarity with working in an agile delivery methodology Ideal Candidates will demonstrate: Experience working with many teams especially security would be beneficial. Solid infrastructure design experience for on-prem environments to implement or migrate applications and databases. Have experience with hybrid designs between on-premise and cloud Solid experience in a range of technologies and be able to make assessments as to what is best to be used for the projects and the organisation. As well as suggest and develop innovative approaches within constrained projects and environments. Strong experience in software development change/release management processes and technical governance to fully understand the typical life cycle and maintenance of live systems. Ability to work with containerization platforms such as Kubernetes, PKS, Docker; provisioning software including Ansible, Terraform, YAML; and application/infrastructure/data performance analysis and monitoring. Experience of functional and non-functional testing. Experience with automated deployment of applications, databases and infrastructure. Understanding of the government digital service (GDS) manual and standards across Discovery/Alpha/Beta/Live phases. Understanding of SaaS, PaaS, IaaS technologies, and the implications of their use compared with bespoke development. Being able to provide training, support, and mentoring to the wider business. Knowledge of how to ensure that risks associated with deployment are adequately understood and documented. Desirable Skills & Experience: Worked as part of a system support team managing live systems and triaging & resolving incidents to resolution, including management of known defects and issues. Worked as part of a multi-disciplinary project team. Experience with Terraform and YAML to deploy on-prem/cloud infrastructure. Experience with automation tools to build and deploy containerized applications. Experience implementing effective instrumentation to monitor applications. Experience implementing SAST and DAST tooling in deployment pipelines like Trivvy and SonarQube. Experience with on-prem DevOps tooling. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme *SOLE BRITISH NATIONALS ONLY* *SC REQUIRE*
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Java Software Engineer. Candidate will support and work collaboratively with business analysts, team leads and development team. A contributor in developing scalable and resilient hybrid and Cloud-based data solutions supporting critical financial market clearing and risk activities; collaborate with other developers, architects and product owners to support enterprise transformation into a data-driven organization. The Application Developer will be a team player and work well with business, technical and non-technical professionals in a project environment. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. [Required] 3+ year of experience in building high speed, Real Time and batch solutions [Required] 3+ years of experience in Java [Preferred] Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc [Preferred] Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. [Preferred] Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc [Preferred] Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google [Required] Experience writing unit and integration tests with testing frameworks like Junit, Citrus [Required] Experience working with various types of databases like Relational, NoSQL [Required] Experience working with Git [Preferred] Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc [Preferred] Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics [Required] Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API Technical Skills: [Required] Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading [Required] Experience in object-oriented design and software design patterns Education and/or Experience: [Required] BS degree in Computer Science, similar technical field required
19/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Java Software Engineer. Candidate will support and work collaboratively with business analysts, team leads and development team. A contributor in developing scalable and resilient hybrid and Cloud-based data solutions supporting critical financial market clearing and risk activities; collaborate with other developers, architects and product owners to support enterprise transformation into a data-driven organization. The Application Developer will be a team player and work well with business, technical and non-technical professionals in a project environment. Responsibilities: Support the application development of Real Time and batch applications for business requirements in agreed architecture framework and Agile environment Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented Performs application and project risk analysis and recommends quality improvements Assists Production Support by providing advice on system functionality and fixes as required Communicates in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management Experience with resolving security vulnerabilities Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. [Required] 3+ year of experience in building high speed, Real Time and batch solutions [Required] 3+ years of experience in Java [Preferred] Experience with high speed distributed computing frameworks like FLINK, Apache Spark, Kafka Streams, etc [Preferred] Experience with distributed message brokers like Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. [Preferred] Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc [Preferred] Experience developing and delivering technical solutions using public cloud service providers like Amazon, Google [Required] Experience writing unit and integration tests with testing frameworks like Junit, Citrus [Required] Experience working with various types of databases like Relational, NoSQL [Required] Experience working with Git [Preferred] Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc [Preferred] Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics [Required] Hands-on experience with Java version 8 onwards, Spring, SpringBoot, REST API Technical Skills: [Required] Java-based software development experience, including deep understanding of Java fundamentals like Data structures, Concurrency and Multithreading [Required] Experience in object-oriented design and software design patterns Education and/or Experience: [Required] BS degree in Computer Science, similar technical field required
Data Manager required to join UK medical market leader in a a hybrid role based in London. Ideally you will work 2-3 days a week in the London office. Duties Include: Manage a team of talented engineers, ensuring they are operating in an environment that enables them to be their best. Lead the development of data pipelines and enable the development of data powered products that empower stakeholders across the business, inform clinical decision making and enable the company to continuously improve the care provided by the company. Work closely with product managers, clinical researchers and stakeholders within a cross functional team to ensure the team is focused on the right goals and challenges which improve the lives of clinicians at the company and beyond. Ensure effective technical decision making. You will make sure we have the right structure to enable autonomy and quality of decisions and direction. Enable consistent, high quality and high velocity software delivery. Improve data quality and flow through proactive identification of underutilised, inconsistent or incomplete datasets. Contribute to the systematic improvements of the wider engineering team. They may be related to people management, development processes, technical standards and implementation, or anything else that helps the company build great software. Liaise with other engineering managers and peers across the organisation, ensuring effective alignment and collaboration. Skill Required: Broad understanding of modern Data Engineering practices and paradigms, coupled with the ability to manage a small team. Experience in quickly scaling the flow of data across an organisation through the rapid development of high velocity data products using the appropriate platform/tooling to meet business requirements. Approach data as a product, with an understanding of the importance of incorporating product thinking into the design of outputs. A keen understanding of different approaches and toolsets used to create data products and an openness to try new things. Ability to lead change and shift the data architectural paradigm as and when required. A deep desire to develop and grow people and a strong understanding of how to do this. Previous management experience would be nice to have, but is not essential. An understanding of how to automatically test data pipelines and enable trust in data products. A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all. A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes. This is an excellent opportunity to join a UK market leader who invest heavily in their staff and offer great career progression.
19/09/2024
Full time
Data Manager required to join UK medical market leader in a a hybrid role based in London. Ideally you will work 2-3 days a week in the London office. Duties Include: Manage a team of talented engineers, ensuring they are operating in an environment that enables them to be their best. Lead the development of data pipelines and enable the development of data powered products that empower stakeholders across the business, inform clinical decision making and enable the company to continuously improve the care provided by the company. Work closely with product managers, clinical researchers and stakeholders within a cross functional team to ensure the team is focused on the right goals and challenges which improve the lives of clinicians at the company and beyond. Ensure effective technical decision making. You will make sure we have the right structure to enable autonomy and quality of decisions and direction. Enable consistent, high quality and high velocity software delivery. Improve data quality and flow through proactive identification of underutilised, inconsistent or incomplete datasets. Contribute to the systematic improvements of the wider engineering team. They may be related to people management, development processes, technical standards and implementation, or anything else that helps the company build great software. Liaise with other engineering managers and peers across the organisation, ensuring effective alignment and collaboration. Skill Required: Broad understanding of modern Data Engineering practices and paradigms, coupled with the ability to manage a small team. Experience in quickly scaling the flow of data across an organisation through the rapid development of high velocity data products using the appropriate platform/tooling to meet business requirements. Approach data as a product, with an understanding of the importance of incorporating product thinking into the design of outputs. A keen understanding of different approaches and toolsets used to create data products and an openness to try new things. Ability to lead change and shift the data architectural paradigm as and when required. A deep desire to develop and grow people and a strong understanding of how to do this. Previous management experience would be nice to have, but is not essential. An understanding of how to automatically test data pipelines and enable trust in data products. A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all. A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes. This is an excellent opportunity to join a UK market leader who invest heavily in their staff and offer great career progression.
SC Cleared- Power Platform Technical Architect Location Based at client locations or working remotely Salary Negotiable plus company benefits. Job Overview Triad Group Plc invites skilled and ambitious professionals to embark on a transformative journey as a Power Platform Technical Architect within our dynamic and award-winning team. Recognised twice for "Project Excellence" by The Chartered Institute for IT & Computing Awards, Triad stands at the forefront of the public sector, dedicated to understanding and conquering technology challenges while delivering optimal value to UK citizens. As a Power Platform Technical Architect, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. The role will involve assessing new methods and technologies (within the power platform and outside) to inform the direction of the development, before implementing recommendations. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad: Glassdoor score of 4.5/5 98% of our staff would recommend Triad to a friend 100% CEO approval "At Triad, I've felt a sense of support and community from day one. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. Responsibilities Solution Design and Architecture: Collaborate with business stakeholders to understand requirements and translate them into technical solutions leveraging the Power Platform. Design end-to-end solutions on Power Platform, considering scalability, security, and performance aspects. Experience architecting C# solutions. Technical Leadership: Provide technical leadership and guidance to development teams on Power Platform best practices. Mentor and coach team members to enhance their Power Platform skills and knowledge. Customisation and Development: Develop custom Power Apps, Power Automate flows, and Power BI reports to meet business requirements. Create and customise entities, fields, forms, and views in Dataverse. Integration: Design and implement integrations between Power Platform and other enterprise systems. Work with APIs and connectors to ensure seamless data flow between Power Platform and external systems. Governance and Compliance: Define and implement governance policies for Power Platform usage. Ensure compliance with organisational and industry-specific regulations. Performance Optimisation: Monitor and optimise the performance of Power Platform solutions. Identify and resolve performance bottlenecks and scalability issues. Documentation: Create and maintain comprehensive technical documentation for Power Platform solutions. Document best practices, guidelines, and standards for Power Platform development. Qualifications: Hold current SC-level security clearance. Bachelor's degree in computer science, Information Technology, or a related field. Proven experience as a Technical Architect with a focus on Microsoft Power Platform. In-depth knowledge of Power Apps, Power Automate, Power BI, Dataverse, and substantial experience in C# architecture. Strong understanding of Datamodelling and relational database concepts. Experience in designing and implementing complex Power Platform solutions. Familiarity with Microsoft Azure services and integration capabilities. Excellent communication and interpersonal skills. Relevant certifications in Power Platform are a plus. Preferred Skills: Microsoft Certified: Power Platform Solution Architect Expert. Experience with Power Virtual Agents. Knowledge of AI and machine learning concepts within Power Platform. What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). What do our colleagues have to say? Please see for yourself on Glassdoor and our "Day in the life" videos at the top of our Career Page. Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident employer.
19/09/2024
Full time
SC Cleared- Power Platform Technical Architect Location Based at client locations or working remotely Salary Negotiable plus company benefits. Job Overview Triad Group Plc invites skilled and ambitious professionals to embark on a transformative journey as a Power Platform Technical Architect within our dynamic and award-winning team. Recognised twice for "Project Excellence" by The Chartered Institute for IT & Computing Awards, Triad stands at the forefront of the public sector, dedicated to understanding and conquering technology challenges while delivering optimal value to UK citizens. As a Power Platform Technical Architect, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. The role will involve assessing new methods and technologies (within the power platform and outside) to inform the direction of the development, before implementing recommendations. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad: Glassdoor score of 4.5/5 98% of our staff would recommend Triad to a friend 100% CEO approval "At Triad, I've felt a sense of support and community from day one. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. Responsibilities Solution Design and Architecture: Collaborate with business stakeholders to understand requirements and translate them into technical solutions leveraging the Power Platform. Design end-to-end solutions on Power Platform, considering scalability, security, and performance aspects. Experience architecting C# solutions. Technical Leadership: Provide technical leadership and guidance to development teams on Power Platform best practices. Mentor and coach team members to enhance their Power Platform skills and knowledge. Customisation and Development: Develop custom Power Apps, Power Automate flows, and Power BI reports to meet business requirements. Create and customise entities, fields, forms, and views in Dataverse. Integration: Design and implement integrations between Power Platform and other enterprise systems. Work with APIs and connectors to ensure seamless data flow between Power Platform and external systems. Governance and Compliance: Define and implement governance policies for Power Platform usage. Ensure compliance with organisational and industry-specific regulations. Performance Optimisation: Monitor and optimise the performance of Power Platform solutions. Identify and resolve performance bottlenecks and scalability issues. Documentation: Create and maintain comprehensive technical documentation for Power Platform solutions. Document best practices, guidelines, and standards for Power Platform development. Qualifications: Hold current SC-level security clearance. Bachelor's degree in computer science, Information Technology, or a related field. Proven experience as a Technical Architect with a focus on Microsoft Power Platform. In-depth knowledge of Power Apps, Power Automate, Power BI, Dataverse, and substantial experience in C# architecture. Strong understanding of Datamodelling and relational database concepts. Experience in designing and implementing complex Power Platform solutions. Familiarity with Microsoft Azure services and integration capabilities. Excellent communication and interpersonal skills. Relevant certifications in Power Platform are a plus. Preferred Skills: Microsoft Certified: Power Platform Solution Architect Expert. Experience with Power Virtual Agents. Knowledge of AI and machine learning concepts within Power Platform. What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). What do our colleagues have to say? Please see for yourself on Glassdoor and our "Day in the life" videos at the top of our Career Page. Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident employer.
A leading insurance company in London is seeking an experienced Full Stack Python Developer for a hybrid contract role . The role requires expertise in Python for Back End development and React with TypeScript for Front End development. You will be working on full-stack applications to support key business functions, ensuring scalability and reliability in a data-driven environment. Key Responsibilities: Design, develop, and maintain full-stack web applications using Python and React with TypeScript . Collaborate with stakeholders to gather and refine requirements, ensuring solutions meet business needs. Implement RESTful APIs and Back End services using Python frameworks like Flask or Django . Develop rich, interactive, and responsive Front End applications using React and TypeScript . Ensure seamless integration between Front End and Back End components. Optimize code for performance and scalability, especially for data-heavy insurance applications. Troubleshoot, debug, and resolve production issues quickly and efficiently. Collaborate with DevOps and other technical teams to deploy applications in a cloud environment. Required Skills & Experience: Strong expertise in Back End development using Python with frameworks like Django or Flask . Proficient Front End development skills using React and TypeScript . Experience with database technologies such as PostgreSQL , MySQL , or equivalent. Familiarity with RESTful APIs and web services. Full stack development experience, with an ability to switch between Front End and Back End tasks. Familiarity with cloud services (eg, AWS , Azure ). Understanding of version control systems, preferably Git . Ability to work effectively in a hybrid work environment . Solid communication and teamwork skills, with experience working in agile teams.
19/09/2024
Project-based
A leading insurance company in London is seeking an experienced Full Stack Python Developer for a hybrid contract role . The role requires expertise in Python for Back End development and React with TypeScript for Front End development. You will be working on full-stack applications to support key business functions, ensuring scalability and reliability in a data-driven environment. Key Responsibilities: Design, develop, and maintain full-stack web applications using Python and React with TypeScript . Collaborate with stakeholders to gather and refine requirements, ensuring solutions meet business needs. Implement RESTful APIs and Back End services using Python frameworks like Flask or Django . Develop rich, interactive, and responsive Front End applications using React and TypeScript . Ensure seamless integration between Front End and Back End components. Optimize code for performance and scalability, especially for data-heavy insurance applications. Troubleshoot, debug, and resolve production issues quickly and efficiently. Collaborate with DevOps and other technical teams to deploy applications in a cloud environment. Required Skills & Experience: Strong expertise in Back End development using Python with frameworks like Django or Flask . Proficient Front End development skills using React and TypeScript . Experience with database technologies such as PostgreSQL , MySQL , or equivalent. Familiarity with RESTful APIs and web services. Full stack development experience, with an ability to switch between Front End and Back End tasks. Familiarity with cloud services (eg, AWS , Azure ). Understanding of version control systems, preferably Git . Ability to work effectively in a hybrid work environment . Solid communication and teamwork skills, with experience working in agile teams.
Head of Products - ERP Hybrid with 3 days per week in Kilburn/Westminster Salary: up to £95,000 + 23% Pension We are seeking a Head of Products (ERP) to lead the development and management of our product capabilities within a dynamic and transformative environment. This role is pivotal in driving the delivery of HR, Finance, and Commercial solutions, ensuring alignment with strategic priorities and leveraging contemporary technologies. The successful candidate will have a strong background in product management, with experience in Oracle ERP Cloud technology and a proven track record in business transformation. Day to Day of the role: Develop, maintain and own the Product Roadmap for HR, Finance, and Commercial Solutions, ensuring alignment with strategic priorities and industry best practices. Lead the design, development, and implementation of the Product Roadmap, ensuring customer satisfaction and return on investment. Manage and mentor the Product function teams, fostering a culture of continuous improvement, service excellence, and value for money. Oversee the management of internal and external partners supporting the delivery of the product roadmap, setting clear expectations and maintaining strong commercial relationships. Required Skills & Qualifications: 8+ years of experience in Products, including 2-3 years managing Product Teams and influencing business strategy within an enterprise-wide or Shared Services operations; Public Sector experience is desirable. Detailed knowledge of Oracle ERP Cloud technology supporting Back Office services. Experience in market evaluations/assessments for technology supporting Back Office services (eg, HR, finance, commercial). Strong project management skills with experience in technology development and implementations. Proven ability to lead a team, providing clear direction, support, and resolution. Expertise in shaping product strategy, product delivery capabilities, and product life cycle processes. Experience in creating technology strategies and roadmaps aligned to business strategies. Demonstrated ability to lead the development and implementation of HR, Finance, and Commercial technical solutions. Strong business transformation skills encompassing people, processes, and systems. Ability to identify dependencies, assess risks, and implement effective risk mitigation plans. Strong networking and relationship-building skills across the organisation. Knowledge of core end-to-end services covering Commercial, Finance, and HR scope of services. Understanding of public sector shared services and the challenges they face. Benefits: 28 days annual leave, increasing to 33 days after 5 years. 23% pension contribution from the organisation - public sector. In first instance please submit your CV.
19/09/2024
Full time
Head of Products - ERP Hybrid with 3 days per week in Kilburn/Westminster Salary: up to £95,000 + 23% Pension We are seeking a Head of Products (ERP) to lead the development and management of our product capabilities within a dynamic and transformative environment. This role is pivotal in driving the delivery of HR, Finance, and Commercial solutions, ensuring alignment with strategic priorities and leveraging contemporary technologies. The successful candidate will have a strong background in product management, with experience in Oracle ERP Cloud technology and a proven track record in business transformation. Day to Day of the role: Develop, maintain and own the Product Roadmap for HR, Finance, and Commercial Solutions, ensuring alignment with strategic priorities and industry best practices. Lead the design, development, and implementation of the Product Roadmap, ensuring customer satisfaction and return on investment. Manage and mentor the Product function teams, fostering a culture of continuous improvement, service excellence, and value for money. Oversee the management of internal and external partners supporting the delivery of the product roadmap, setting clear expectations and maintaining strong commercial relationships. Required Skills & Qualifications: 8+ years of experience in Products, including 2-3 years managing Product Teams and influencing business strategy within an enterprise-wide or Shared Services operations; Public Sector experience is desirable. Detailed knowledge of Oracle ERP Cloud technology supporting Back Office services. Experience in market evaluations/assessments for technology supporting Back Office services (eg, HR, finance, commercial). Strong project management skills with experience in technology development and implementations. Proven ability to lead a team, providing clear direction, support, and resolution. Expertise in shaping product strategy, product delivery capabilities, and product life cycle processes. Experience in creating technology strategies and roadmaps aligned to business strategies. Demonstrated ability to lead the development and implementation of HR, Finance, and Commercial technical solutions. Strong business transformation skills encompassing people, processes, and systems. Ability to identify dependencies, assess risks, and implement effective risk mitigation plans. Strong networking and relationship-building skills across the organisation. Knowledge of core end-to-end services covering Commercial, Finance, and HR scope of services. Understanding of public sector shared services and the challenges they face. Benefits: 28 days annual leave, increasing to 33 days after 5 years. 23% pension contribution from the organisation - public sector. In first instance please submit your CV.
Systems & Data Lead - Derby - £45k IT Systems | Data Analysis | CRM | SQL | Windows | KPI's | Stakeholder Management | AI Salary: £45,000 Location: Derby Are you an energetic and enthusiastic IT Systems professional, looking for a new challenge in your career? Do you have demonstrable experience in analysing data and reporting the findings to the wider business? Have you got a strong understanding of SQL and Windows? Interested in working for a company who are going through rapid growth and who will support the development of your career? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals who are passionate about data and how it can be used as an enabler for business. You will have the opportunity to be part of the process of selecting a new CRM system for the organisation. There will be a requirement to manage internal and external stakeholder relationships and as the company continues to grow, the role will likely evolve into line management responsibilities. Key Responsibilities Maximise the effectiveness and efficiency of all business IT systems and equipment Take the lead on system development projects Work closely with business leaders to replace the company CRM Improve data analysis and reporting across the business in line with company aims Troubleshoot and resolve IT and systems issues Lead on projects that involve changes and development of IT systems Create critical KPIs to proactively improve business analytics Control system access management for colleagues, creating new user accounts Monitor market trends to support the delivery of the company strategy Support the wider business reporting requirements, improving efficiency and accuracy The Ideal Candidate Self-driven and can work autonomously Strong problem solving skills Organised with an ability to prioritise a busy workload Knowledge of business principles Desired experience with: IT Systems Data Analysis CRM systems Windows SQL AI If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business
19/09/2024
Full time
Systems & Data Lead - Derby - £45k IT Systems | Data Analysis | CRM | SQL | Windows | KPI's | Stakeholder Management | AI Salary: £45,000 Location: Derby Are you an energetic and enthusiastic IT Systems professional, looking for a new challenge in your career? Do you have demonstrable experience in analysing data and reporting the findings to the wider business? Have you got a strong understanding of SQL and Windows? Interested in working for a company who are going through rapid growth and who will support the development of your career? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals who are passionate about data and how it can be used as an enabler for business. You will have the opportunity to be part of the process of selecting a new CRM system for the organisation. There will be a requirement to manage internal and external stakeholder relationships and as the company continues to grow, the role will likely evolve into line management responsibilities. Key Responsibilities Maximise the effectiveness and efficiency of all business IT systems and equipment Take the lead on system development projects Work closely with business leaders to replace the company CRM Improve data analysis and reporting across the business in line with company aims Troubleshoot and resolve IT and systems issues Lead on projects that involve changes and development of IT systems Create critical KPIs to proactively improve business analytics Control system access management for colleagues, creating new user accounts Monitor market trends to support the delivery of the company strategy Support the wider business reporting requirements, improving efficiency and accuracy The Ideal Candidate Self-driven and can work autonomously Strong problem solving skills Organised with an ability to prioritise a busy workload Knowledge of business principles Desired experience with: IT Systems Data Analysis CRM systems Windows SQL AI If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business
Full Stack Python Developer - Front Office - SOLE AGENT Our client, a global leading investment firm, requires a talented Python Developer to join their team. This is an on-site position, in our client's London office. You will provide first class support for Deal Teams, Portfolio Managers and other business functions locally, as well as for other key regions, as part of a global team. Sitting with the trading team, you will build strong relationships with key business stakeholders; supporting and developing trading, analytics and reporting systems; an opportunity to participate in all aspects of the application development life cycle, including requirements analysis, application development, and devising test cases, while working closely with a spectrum of business functions like operations, finance, compliance, etc. Ideally you will have prior experience of working directly with financial investment professionals, and experience in full-stack development using modern technology frameworks. YOUR SKILLS Strong Python experience Knowledge of relational databases, and other data storage solutions, experience with SQL Excellent communication and relationship building skills. 5+ years of programming experience Understanding of programming design concepts, data structures, and algorithms Experience with modern development methodologies Familiarity with Front End libraries/frameworks Understanding of the API development with HTTP, REST and JSON (Python-Flask/Django preferred) Strong troubleshooting and analytical skills; detail oriented Strong cultural fit - Teamwork, proactive/self-starter, results oriented and integrity ADDITIONAL BENEFICIAL SKILLS/KNOWLEDGE Experience in one or more ofbank loans/leveraged loans, fixed-income products, CLOs, derivatives, ABS and CMBS products Working knowledge of Linux, Docker/Kubernetes Experience in or readiness to learn building applications using the modern technology stack: Cloud/AWS, DevOps, etc. WHAT WILL YOU BE DOING Acting as a first point of contact for business teams to provide timely assistance with data queries, system enhancements, and other technical requests. Work directly with business users to perform requirements analysis, application design and implementation. In collaboration with the wider engineering team, develop systems that are larger multi-tier applications and frameworks to simpler reports. Ensure high focus on SDLC with a focus on automated unit and regression tests. Create and maintain a professional-level internal knowledge base. Provide system training to business users and new joiners. Align and add to the culture and overall vision/mission of the team. This represents an excellent opportunity to join one of the world leading investment firms. Please send your CV for full details.
19/09/2024
Full time
Full Stack Python Developer - Front Office - SOLE AGENT Our client, a global leading investment firm, requires a talented Python Developer to join their team. This is an on-site position, in our client's London office. You will provide first class support for Deal Teams, Portfolio Managers and other business functions locally, as well as for other key regions, as part of a global team. Sitting with the trading team, you will build strong relationships with key business stakeholders; supporting and developing trading, analytics and reporting systems; an opportunity to participate in all aspects of the application development life cycle, including requirements analysis, application development, and devising test cases, while working closely with a spectrum of business functions like operations, finance, compliance, etc. Ideally you will have prior experience of working directly with financial investment professionals, and experience in full-stack development using modern technology frameworks. YOUR SKILLS Strong Python experience Knowledge of relational databases, and other data storage solutions, experience with SQL Excellent communication and relationship building skills. 5+ years of programming experience Understanding of programming design concepts, data structures, and algorithms Experience with modern development methodologies Familiarity with Front End libraries/frameworks Understanding of the API development with HTTP, REST and JSON (Python-Flask/Django preferred) Strong troubleshooting and analytical skills; detail oriented Strong cultural fit - Teamwork, proactive/self-starter, results oriented and integrity ADDITIONAL BENEFICIAL SKILLS/KNOWLEDGE Experience in one or more ofbank loans/leveraged loans, fixed-income products, CLOs, derivatives, ABS and CMBS products Working knowledge of Linux, Docker/Kubernetes Experience in or readiness to learn building applications using the modern technology stack: Cloud/AWS, DevOps, etc. WHAT WILL YOU BE DOING Acting as a first point of contact for business teams to provide timely assistance with data queries, system enhancements, and other technical requests. Work directly with business users to perform requirements analysis, application design and implementation. In collaboration with the wider engineering team, develop systems that are larger multi-tier applications and frameworks to simpler reports. Ensure high focus on SDLC with a focus on automated unit and regression tests. Create and maintain a professional-level internal knowledge base. Provide system training to business users and new joiners. Align and add to the culture and overall vision/mission of the team. This represents an excellent opportunity to join one of the world leading investment firms. Please send your CV for full details.
100% Greenfield Brand new team Client Details The company is in the public sector and this role can be done mainly from home. They have offices all over the UK and some on the team choose to go the office weekly, some monthly and other twice a year - the choice is yours! The development used to be done by an external agency and now they are building a team in house so you will be getting involved pretty much from day one, an exciting opportunity! Description This role is around 60% hands on, 40% leading the team You will look after a team of 5 Work closely with the Director of Engineering to define the roadmap Agile ceremonies Pull requests Profile C# or React SQL/T-SQL Experience building API's Lead a small team Job Offer What's on Offer Annual bonus Matched pension up to 7.5% Buy and sell 5 days a year Maternity/Paternity & Adoption scheme Compassionate leave Volunteering options Flexible working 36 hours a week
19/09/2024
Full time
100% Greenfield Brand new team Client Details The company is in the public sector and this role can be done mainly from home. They have offices all over the UK and some on the team choose to go the office weekly, some monthly and other twice a year - the choice is yours! The development used to be done by an external agency and now they are building a team in house so you will be getting involved pretty much from day one, an exciting opportunity! Description This role is around 60% hands on, 40% leading the team You will look after a team of 5 Work closely with the Director of Engineering to define the roadmap Agile ceremonies Pull requests Profile C# or React SQL/T-SQL Experience building API's Lead a small team Job Offer What's on Offer Annual bonus Matched pension up to 7.5% Buy and sell 5 days a year Maternity/Paternity & Adoption scheme Compassionate leave Volunteering options Flexible working 36 hours a week
We are recruiting a 1st/2nd Line Support role to join the dedicated technical team with an established and leading Technology Managed Services Provider. This is a full time, permanent role, offering an immediate start for a Microsoft Solution Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. Role Responsibilities: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Management of Customer Endpoint protection Assist Senior Engineers in implementing best practices across systems Dealing with escalations and BAU. Reporting to Line Manager Customer site visits where required Key Skills & Experience Experience in supporting Windows Desktop Strong people skills Understanding of networking fundamentals TCP/IP DNS DHCP Able to be self sufficient and driven Willing to learn new skills Extensive experience of troubleshooting a range of devices Ability to provide VIP support both remote and face to face Ability to create detailed and accessible documentation Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills Desirable Skills and Experience: MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Phone Management
19/09/2024
Full time
We are recruiting a 1st/2nd Line Support role to join the dedicated technical team with an established and leading Technology Managed Services Provider. This is a full time, permanent role, offering an immediate start for a Microsoft Solution Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. Role Responsibilities: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Management of Customer Endpoint protection Assist Senior Engineers in implementing best practices across systems Dealing with escalations and BAU. Reporting to Line Manager Customer site visits where required Key Skills & Experience Experience in supporting Windows Desktop Strong people skills Understanding of networking fundamentals TCP/IP DNS DHCP Able to be self sufficient and driven Willing to learn new skills Extensive experience of troubleshooting a range of devices Ability to provide VIP support both remote and face to face Ability to create detailed and accessible documentation Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills Desirable Skills and Experience: MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Phone Management
About Us Our clients are a dynamic and innovative organisation, dedicated to streamlining processes and driving business growth through cutting-edge technology. They are looking for a skilled and experienced NetSuite Functional Consultant to join their team and contribute to the ongoing success of their clients by providing expert-level NetSuite solutions. Role Overview As a NetSuite Functional Consultant, you will be responsible for delivering NetSuite implementations, configurations, and customisations to meet clients' specific business needs. You will work closely with stakeholders to identify their requirements, propose solutions, and implement NetSuite ERP to optimise their financial, CRM, and operational processes. Key Responsibilities Lead and manage end-to-end NetSuite implementations, including requirements gathering, configuration, testing, training, and support. Analyse clients' business processes and translate them into effective NetSuite solutions. Configure NetSuite modules such as Financials, CRM, Inventory, and more based on clients' requirements. Provide expert advice on NetSuite best practices to clients to maximise system capabilities. Collaborate with technical teams for any custom Scripting, integrations, or workflows. Conduct user training sessions and provide ongoing post-implementation support. Stay up-to-date with the latest NetSuite functionalities and updates. Required Skills & Experience 2+ years of experience as a NetSuite Functional Consultant or in a similar role. Proven track record of successful NetSuite implementations. Strong understanding of NetSuite ERP modules (Financials, CRM, Inventory, etc.). Excellent analytical and problem-solving skills with the ability to translate business needs into technical solutions. Strong project management and organisational skills. Experience in data migration, integration, and NetSuite SuiteFlow/SuiteScript is a plus. Strong communication and interpersonal skills, with the ability to work collaboratively with both clients and internal teams. NetSuite certifications (eg, NetSuite ERP Consultant, SuiteFoundation) are highly desirable. Why Join Us? Be part of a forward-thinking and rapidly growing team. Opportunities for career growth and professional development. Competitive salary and benefits package. Exposure to diverse and exciting projects with industry-leading clients. How to Apply If you are passionate about leveraging technology to solve business challenges and have a deep understanding of NetSuite, we'd love to hear from you! Please send your CV to (see below)
19/09/2024
Full time
About Us Our clients are a dynamic and innovative organisation, dedicated to streamlining processes and driving business growth through cutting-edge technology. They are looking for a skilled and experienced NetSuite Functional Consultant to join their team and contribute to the ongoing success of their clients by providing expert-level NetSuite solutions. Role Overview As a NetSuite Functional Consultant, you will be responsible for delivering NetSuite implementations, configurations, and customisations to meet clients' specific business needs. You will work closely with stakeholders to identify their requirements, propose solutions, and implement NetSuite ERP to optimise their financial, CRM, and operational processes. Key Responsibilities Lead and manage end-to-end NetSuite implementations, including requirements gathering, configuration, testing, training, and support. Analyse clients' business processes and translate them into effective NetSuite solutions. Configure NetSuite modules such as Financials, CRM, Inventory, and more based on clients' requirements. Provide expert advice on NetSuite best practices to clients to maximise system capabilities. Collaborate with technical teams for any custom Scripting, integrations, or workflows. Conduct user training sessions and provide ongoing post-implementation support. Stay up-to-date with the latest NetSuite functionalities and updates. Required Skills & Experience 2+ years of experience as a NetSuite Functional Consultant or in a similar role. Proven track record of successful NetSuite implementations. Strong understanding of NetSuite ERP modules (Financials, CRM, Inventory, etc.). Excellent analytical and problem-solving skills with the ability to translate business needs into technical solutions. Strong project management and organisational skills. Experience in data migration, integration, and NetSuite SuiteFlow/SuiteScript is a plus. Strong communication and interpersonal skills, with the ability to work collaboratively with both clients and internal teams. NetSuite certifications (eg, NetSuite ERP Consultant, SuiteFoundation) are highly desirable. Why Join Us? Be part of a forward-thinking and rapidly growing team. Opportunities for career growth and professional development. Competitive salary and benefits package. Exposure to diverse and exciting projects with industry-leading clients. How to Apply If you are passionate about leveraging technology to solve business challenges and have a deep understanding of NetSuite, we'd love to hear from you! Please send your CV to (see below)
Dublin Long Term Contract Negotiable Day Rate The Role We are looking for talented Senior Python Software Engineers to work in the Risk & Finance Technology team within a global investment Bank. Full job description available. Responsibilities Build efficient Back End features in Python. Collaborating with cross-functionals teams to gather requirements and translate them into technical specifications. Writing clean, efficient and reusable code following coding standard and best practices Collaborate with UX/UI designers to implement design into the code. Implement software enhancements and suggest improvements. Coach junior team members Provide technical leadership and guidance to Junior Developers Optimising Application performance by identifying and resolving bottlenecks and implementing efficient algorithms. Required Strong proficiently in Python programming language, including its syntax, data structures, and object-oriented concepts. Experience with Python frameworks (SQLAlchemy, Django, Flask, Bottle) Familiarity in Integrating services such as Amazon Web Services (AWS) and REST API Good relational database/SQL experience eg, PostgreSQL and MySQL or SQL Server Experience with CI/CD tools such as Git, Jenkins, Artifactory, Ansible Knowledge of JavaScript Proficiency in working in Agile project management environment. Experience in performance optimisation techniques including profiling, caching and code refactoring. Solid understanding of Software testing methodologies, including unit testing, integration testing and end-to-end testing. Preferred Solid Linux/UNIX experience Familiarity with testing framework for Python Application such as Selenium or Pytest. Knowledge of the React framework is a plus. Building and deploying Microservices in Python
19/09/2024
Project-based
Dublin Long Term Contract Negotiable Day Rate The Role We are looking for talented Senior Python Software Engineers to work in the Risk & Finance Technology team within a global investment Bank. Full job description available. Responsibilities Build efficient Back End features in Python. Collaborating with cross-functionals teams to gather requirements and translate them into technical specifications. Writing clean, efficient and reusable code following coding standard and best practices Collaborate with UX/UI designers to implement design into the code. Implement software enhancements and suggest improvements. Coach junior team members Provide technical leadership and guidance to Junior Developers Optimising Application performance by identifying and resolving bottlenecks and implementing efficient algorithms. Required Strong proficiently in Python programming language, including its syntax, data structures, and object-oriented concepts. Experience with Python frameworks (SQLAlchemy, Django, Flask, Bottle) Familiarity in Integrating services such as Amazon Web Services (AWS) and REST API Good relational database/SQL experience eg, PostgreSQL and MySQL or SQL Server Experience with CI/CD tools such as Git, Jenkins, Artifactory, Ansible Knowledge of JavaScript Proficiency in working in Agile project management environment. Experience in performance optimisation techniques including profiling, caching and code refactoring. Solid understanding of Software testing methodologies, including unit testing, integration testing and end-to-end testing. Preferred Solid Linux/UNIX experience Familiarity with testing framework for Python Application such as Selenium or Pytest. Knowledge of the React framework is a plus. Building and deploying Microservices in Python
HEAD OF ARTIFICIAL INTELLIGENCE TECHNOLOGY - AI, PRODUCT, ANALYTICS, ML, CHATGPT, TECH FOR GOOD HEALTHCARE/SOCIAL CARE Head of Artificial Intelligence Technology, AI Product, Analytics, ML, ChatGPT Tech for Good Healthcare/Social Care. Exciting, well-funded and rapidly expanding Tech for Good AI Business launching into the Healthcare/Social care space urgently require a dynamic and gifted Head of Artificial Intelligence/AI Technology to help them on their journey and evolution to becoming a leading player this space. You will be involved in the AI Product Strategy, Development and Delivery of new market leading AI Product solutions. Your role will be both varied and challenging & you will possess commercial exposure to the following: Supporting the development, delivery, and evolution of their Generative AI Platform, ChatGPT, Chat Bots etc Oversee the set up and deployment of underlying infrastructure to support Product Launches To include Good exposure to Generative AI, ChatGPT Products/Chat Bots etc, Technology Integrations, Development, API's etc Setting up & Managing Vendor/3rd Party Hosting solutions, Cybersecurity etc In depth & intellectually curious within the areas of AI, ML, Analytics particularly in a Healthcare/Social care settings Solid Product release/delivery (and underlying technology exposure) within the AI, ML, Analytics space ideally within Healthcare/Social care settings In return you will get the opportunity to get in from the start with some exceptional industry renowned individuals developing market leading solutions to help change the Healthcare/Social care space for good. Shortlisting today Location: London/Hybrid Salary: £75k-90k + Equity Benefits
19/09/2024
Full time
HEAD OF ARTIFICIAL INTELLIGENCE TECHNOLOGY - AI, PRODUCT, ANALYTICS, ML, CHATGPT, TECH FOR GOOD HEALTHCARE/SOCIAL CARE Head of Artificial Intelligence Technology, AI Product, Analytics, ML, ChatGPT Tech for Good Healthcare/Social Care. Exciting, well-funded and rapidly expanding Tech for Good AI Business launching into the Healthcare/Social care space urgently require a dynamic and gifted Head of Artificial Intelligence/AI Technology to help them on their journey and evolution to becoming a leading player this space. You will be involved in the AI Product Strategy, Development and Delivery of new market leading AI Product solutions. Your role will be both varied and challenging & you will possess commercial exposure to the following: Supporting the development, delivery, and evolution of their Generative AI Platform, ChatGPT, Chat Bots etc Oversee the set up and deployment of underlying infrastructure to support Product Launches To include Good exposure to Generative AI, ChatGPT Products/Chat Bots etc, Technology Integrations, Development, API's etc Setting up & Managing Vendor/3rd Party Hosting solutions, Cybersecurity etc In depth & intellectually curious within the areas of AI, ML, Analytics particularly in a Healthcare/Social care settings Solid Product release/delivery (and underlying technology exposure) within the AI, ML, Analytics space ideally within Healthcare/Social care settings In return you will get the opportunity to get in from the start with some exceptional industry renowned individuals developing market leading solutions to help change the Healthcare/Social care space for good. Shortlisting today Location: London/Hybrid Salary: £75k-90k + Equity Benefits
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. Director, Network Reliability Engineering. This Sr. Director will focus on improving network services, operations, reliability, engineering automation, API Driven approach, etc. Responsibilities: Lead the organization into building a network services API driven approach to enable seamless integration of network tools with various other network related services and enable easy consumption of network tools services to other teams Perform automated regular network infrastructure audits to ensure continuous compliance with best practices and industry standards. Lead the development and/or integration of self-service tools for other teams to troubleshoot and resolve network-related issues. Collaborate with other teams to design and implement tools that will help automate end-to-end processes within network infrastructure. Develop automated test suites and maintain clear documentation of solutions developed. Build and lead the sustainability and reliability network engineering function that owns infrastructure availability and performance. Build tools to lead through automation and proactive/predictive alerts by having a strong data analytical tool set to identify areas of improvement Implement comprehensive network service monitoring to ensure uptime and performance, including synthetic, real user, system, application performance, dashboards etc. Define, measure, and meet key Service Level Objectives including availability, performance, incidents and chronic problems Stand up a capacity planning that defines a framework to regularly measure performance and capacity and ensuring that there is no downtime due to capacity. Own end-to-end availability and performance of critical services and build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions. Build a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives. Qualifications: 15 + years of directly related professional experience College or advanced studies degree and/or a minimum of 12 + years of relevant IT and management experience Proven professional experience with operational and organizational management, leadership of teams, and enterprise-wide technology strategy Possess good interpersonal and collaboration skills with ability to communicate optimally with small and large groups of business partners and senior leadership
18/09/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. Director, Network Reliability Engineering. This Sr. Director will focus on improving network services, operations, reliability, engineering automation, API Driven approach, etc. Responsibilities: Lead the organization into building a network services API driven approach to enable seamless integration of network tools with various other network related services and enable easy consumption of network tools services to other teams Perform automated regular network infrastructure audits to ensure continuous compliance with best practices and industry standards. Lead the development and/or integration of self-service tools for other teams to troubleshoot and resolve network-related issues. Collaborate with other teams to design and implement tools that will help automate end-to-end processes within network infrastructure. Develop automated test suites and maintain clear documentation of solutions developed. Build and lead the sustainability and reliability network engineering function that owns infrastructure availability and performance. Build tools to lead through automation and proactive/predictive alerts by having a strong data analytical tool set to identify areas of improvement Implement comprehensive network service monitoring to ensure uptime and performance, including synthetic, real user, system, application performance, dashboards etc. Define, measure, and meet key Service Level Objectives including availability, performance, incidents and chronic problems Stand up a capacity planning that defines a framework to regularly measure performance and capacity and ensuring that there is no downtime due to capacity. Own end-to-end availability and performance of critical services and build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions. Build a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives. Qualifications: 15 + years of directly related professional experience College or advanced studies degree and/or a minimum of 12 + years of relevant IT and management experience Proven professional experience with operational and organizational management, leadership of teams, and enterprise-wide technology strategy Possess good interpersonal and collaboration skills with ability to communicate optimally with small and large groups of business partners and senior leadership
IT Architect - ERP/API/Azure - London - £80k Extremely flexible hybrid policy My global client requires an experienced and credible IT Architect to ensure alignment to the firm's technology roadmap, working across a range of teams, stakeholders and departments. You will ensure that architectural principles are adhered to, design and deliver solutions for data & application integrations and provide a clear vision across a range of projects including: - ERP - API - Data - Azure - Applications Required Skills & Experience: - Act as the technical lead for key projects - Align services to support requirements - Produce high and low level designs - Possess a broad range of experience across Azure, Msoft 365 (Exchange, SharePoint, OneDrive & Teams) - Knowledge across applications, data, cloud, networks and storage - An understanding of Security frameworks - Design and architectural patterns - Software development methodologies IT Architect - ERP/API/Azure - London - £80k Extremely flexible hybrid policy In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
18/09/2024
Full time
IT Architect - ERP/API/Azure - London - £80k Extremely flexible hybrid policy My global client requires an experienced and credible IT Architect to ensure alignment to the firm's technology roadmap, working across a range of teams, stakeholders and departments. You will ensure that architectural principles are adhered to, design and deliver solutions for data & application integrations and provide a clear vision across a range of projects including: - ERP - API - Data - Azure - Applications Required Skills & Experience: - Act as the technical lead for key projects - Align services to support requirements - Produce high and low level designs - Possess a broad range of experience across Azure, Msoft 365 (Exchange, SharePoint, OneDrive & Teams) - Knowledge across applications, data, cloud, networks and storage - An understanding of Security frameworks - Design and architectural patterns - Software development methodologies IT Architect - ERP/API/Azure - London - £80k Extremely flexible hybrid policy In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
IT Architect - ERP/API/Azure - Manchester - £80k Extremely flexible hybrid policy My global client requires an experienced and credible IT Architect to ensure alignment to the firm's technology roadmap, working across a range of teams, stakeholders and departments. You will ensure that architectural principles are adhered to, design and deliver solutions for data & application integrations and provide a clear vision across a range of projects including: - ERP - API - Data - Azure - Applications Required Skills & Experience: - Act as the technical lead for key projects - Align services to support requirements - Produce high and low level designs - Possess a broad range of experience across Azure, Msoft 365 (Exchange, SharePoint, OneDrive & Teams) - Knowledge across applications, data, cloud, networks and storage - An understanding of Security frameworks - Design and architectural patterns - Software development methodologies IT Architect - ERP/API/Azure - Manchester - £80k Extremely flexible hybrid policy In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
18/09/2024
Full time
IT Architect - ERP/API/Azure - Manchester - £80k Extremely flexible hybrid policy My global client requires an experienced and credible IT Architect to ensure alignment to the firm's technology roadmap, working across a range of teams, stakeholders and departments. You will ensure that architectural principles are adhered to, design and deliver solutions for data & application integrations and provide a clear vision across a range of projects including: - ERP - API - Data - Azure - Applications Required Skills & Experience: - Act as the technical lead for key projects - Align services to support requirements - Produce high and low level designs - Possess a broad range of experience across Azure, Msoft 365 (Exchange, SharePoint, OneDrive & Teams) - Knowledge across applications, data, cloud, networks and storage - An understanding of Security frameworks - Design and architectural patterns - Software development methodologies IT Architect - ERP/API/Azure - Manchester - £80k Extremely flexible hybrid policy In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Senior Vulnerability Management Engineer London £80K - £90K + great benefits An impressive global media company is looking to hire a Senior Vulnerability Management Engineer to support this team with the risk and remediation activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful Senior Vulnerability Management Engineer will be part of this journey and have great technical exposure and the ability to rapidly progress. Senior Vulnerability Management Engineer Duties and Responsibilities The successful Senior Vulnerability Management Engineer will: Manage the security vulnerabilities and risks including identifying, supporting application/system owners to manage risks and remediate vulnerabilities. This will include a variety of sources for threat and vulnerability analysis. Stay abreast of the changing threat landscape and be aware of any Zero Day vulnerabilities. Work alongside a variety of technical internal teams to ensure that all vulnerability remediations are delivered to ensure that the business is in line with its risk appetite. Analyse site/enterprise Computer Network Defence policies and configurations and evaluate compliance with regulations and enterprise directives. Assist with the selection of cost-effective security controls to mitigate risk. Use tooling to visualise the vulnerability management programme and to quantify the programme effectiveness. Create, roll out and maintain vulnerability management policies and procedures. Provide leadership hands-on technical direction to deliver problem, solution, tactical, and break-fix capability. Work closely with both business-oriented executives and leads technology-oriented personnel to ensure adequate processes are in place and actions are being taken to mitigate identified risks proactively. Participate in incident response activities when necessary. Develop strategies to identify, manage, and mitigate identified threats and vulnerabilities to attain desired risk profile and communicate strategies to key stakeholders. Work with a variety of technical and non-technical stakeholders across the business Senior Vulnerability Management Engineer- Your Background The ideal Senior Vulnerability Management Engineer will have: A technical degree in Information Systems or similar Any of the following certifications, or similar, would be advantageous: Knowledge of: Extensive knowledge of configuration management, change control/problem management integration, risk assessment and acceptance, exception management and security baselines. Strong technology exposure, including, cloud networks and infrastructure. Previous experience with Vulnerability Management Ability to work in a collaborative environment. Process engineering and operations experiences Deep project and program management skills Experience using vulnerability assessment tooling. CISSP CCSP CySA+ Security+ CAP SSCP Teneable Whizz Snyk
18/09/2024
Full time
Senior Vulnerability Management Engineer London £80K - £90K + great benefits An impressive global media company is looking to hire a Senior Vulnerability Management Engineer to support this team with the risk and remediation activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful Senior Vulnerability Management Engineer will be part of this journey and have great technical exposure and the ability to rapidly progress. Senior Vulnerability Management Engineer Duties and Responsibilities The successful Senior Vulnerability Management Engineer will: Manage the security vulnerabilities and risks including identifying, supporting application/system owners to manage risks and remediate vulnerabilities. This will include a variety of sources for threat and vulnerability analysis. Stay abreast of the changing threat landscape and be aware of any Zero Day vulnerabilities. Work alongside a variety of technical internal teams to ensure that all vulnerability remediations are delivered to ensure that the business is in line with its risk appetite. Analyse site/enterprise Computer Network Defence policies and configurations and evaluate compliance with regulations and enterprise directives. Assist with the selection of cost-effective security controls to mitigate risk. Use tooling to visualise the vulnerability management programme and to quantify the programme effectiveness. Create, roll out and maintain vulnerability management policies and procedures. Provide leadership hands-on technical direction to deliver problem, solution, tactical, and break-fix capability. Work closely with both business-oriented executives and leads technology-oriented personnel to ensure adequate processes are in place and actions are being taken to mitigate identified risks proactively. Participate in incident response activities when necessary. Develop strategies to identify, manage, and mitigate identified threats and vulnerabilities to attain desired risk profile and communicate strategies to key stakeholders. Work with a variety of technical and non-technical stakeholders across the business Senior Vulnerability Management Engineer- Your Background The ideal Senior Vulnerability Management Engineer will have: A technical degree in Information Systems or similar Any of the following certifications, or similar, would be advantageous: Knowledge of: Extensive knowledge of configuration management, change control/problem management integration, risk assessment and acceptance, exception management and security baselines. Strong technology exposure, including, cloud networks and infrastructure. Previous experience with Vulnerability Management Ability to work in a collaborative environment. Process engineering and operations experiences Deep project and program management skills Experience using vulnerability assessment tooling. CISSP CCSP CySA+ Security+ CAP SSCP Teneable Whizz Snyk
Application Support Engineer: Our client is an industry leading organisation with a global client base seeking an Application Support Engineer. The focus is on products and services within the environmental and sustainability sector. We are seeking a skilled and motivated Application Support Engineer to join our dynamic engineering team to provide second and third line technical support to clients. This software is run as SaaS offerings hosted on cloud environments. This is a customer focused role requiring a strong technical background, customer-facing communication skills, and a proactive approach to problem-solving, ensuring customer satisfaction by resolving complex technical issues and working closely with the development team to investigating and resolving technical issues to enhance product reliability and performance. Principal Accountabilities for the Application Support Engineer Provide 2nd/3rd line technical support for the SaaS solution troubleshooting software issues. Investigate and resolve technical issues through analysis of product logs, configuration files providing timely resolution and guidance. Ability to prioritise requests and tickets and follow through to completion Develop and maintain in-depth knowledge of the company's cloud service products Create clear, easy to follow knowledgebase articles for internal use and customers Provide appropriate feedback to business regarding service and issues Deliver customer service to customers, driving customer satisfaction and delivering to SLAs Education/Experience Degree in Engineering or equivalent Customer-facing skill set managing internal & external stakeholders Experience of using SaaS solutions in cloud environments eg, AWS/Azure or equivalent Software development skills eg C/C++, Java, Python Help desk ticketing systems ie, Jira Technical capability with analytical and problem solving skills Desirable skills and experience: Experience of IT infrastructure monitoring tools eg, Nagios, AWS CloudWatch Knowledge/experience using Linux or equivalent command line interfaces REST API configuration Database experience eg, SQL Networking and server infrastructure knowledge Technical background in telemetry or equivalent ie, Telco, IT Networks
18/09/2024
Full time
Application Support Engineer: Our client is an industry leading organisation with a global client base seeking an Application Support Engineer. The focus is on products and services within the environmental and sustainability sector. We are seeking a skilled and motivated Application Support Engineer to join our dynamic engineering team to provide second and third line technical support to clients. This software is run as SaaS offerings hosted on cloud environments. This is a customer focused role requiring a strong technical background, customer-facing communication skills, and a proactive approach to problem-solving, ensuring customer satisfaction by resolving complex technical issues and working closely with the development team to investigating and resolving technical issues to enhance product reliability and performance. Principal Accountabilities for the Application Support Engineer Provide 2nd/3rd line technical support for the SaaS solution troubleshooting software issues. Investigate and resolve technical issues through analysis of product logs, configuration files providing timely resolution and guidance. Ability to prioritise requests and tickets and follow through to completion Develop and maintain in-depth knowledge of the company's cloud service products Create clear, easy to follow knowledgebase articles for internal use and customers Provide appropriate feedback to business regarding service and issues Deliver customer service to customers, driving customer satisfaction and delivering to SLAs Education/Experience Degree in Engineering or equivalent Customer-facing skill set managing internal & external stakeholders Experience of using SaaS solutions in cloud environments eg, AWS/Azure or equivalent Software development skills eg C/C++, Java, Python Help desk ticketing systems ie, Jira Technical capability with analytical and problem solving skills Desirable skills and experience: Experience of IT infrastructure monitoring tools eg, Nagios, AWS CloudWatch Knowledge/experience using Linux or equivalent command line interfaces REST API configuration Database experience eg, SQL Networking and server infrastructure knowledge Technical background in telemetry or equivalent ie, Telco, IT Networks
Security Cleared - Senior Planner - P6 Up to £40 per hour Stevenage - Hybrid (3 days in office) 12 months contract IO Associates is seeking for a Security Cleared - Senior Planner - P6 for the Stevenage site. Join a global aerospace leader specializing in commercial and military aircraft, helicopters, defense, and space sectors. This role offers a chance to contribute to innovative projects within a dynamic team shaping the future of aviation and space systems. Responsibilities Creating & maintaining timely delivery of the schedules, and Integrated Project Team (IPT) schedules. Analysing project costs versus project forward load in conjunction. Payment Milestone tracking, Risk analysis, Change Control. Create and maintain templates for schedules and project reporting Skills Active Security Clearance (SC) . Excellent knowledge and proficient use of both MS Project Professional & Primavera P6. Knowledge of logic linking/dependencies, scheduling, preforming schedule health checks, critical Path Analysis, and Work Breakdown Structure (WBS). This is an excellent opportunity to work for an international aerospace leader that encourages and facilitates personal growth. PS: The Company can't provide any sponsorship, so only candidates with the existing right to work in the UK will be considered for this role.
18/09/2024
Project-based
Security Cleared - Senior Planner - P6 Up to £40 per hour Stevenage - Hybrid (3 days in office) 12 months contract IO Associates is seeking for a Security Cleared - Senior Planner - P6 for the Stevenage site. Join a global aerospace leader specializing in commercial and military aircraft, helicopters, defense, and space sectors. This role offers a chance to contribute to innovative projects within a dynamic team shaping the future of aviation and space systems. Responsibilities Creating & maintaining timely delivery of the schedules, and Integrated Project Team (IPT) schedules. Analysing project costs versus project forward load in conjunction. Payment Milestone tracking, Risk analysis, Change Control. Create and maintain templates for schedules and project reporting Skills Active Security Clearance (SC) . Excellent knowledge and proficient use of both MS Project Professional & Primavera P6. Knowledge of logic linking/dependencies, scheduling, preforming schedule health checks, critical Path Analysis, and Work Breakdown Structure (WBS). This is an excellent opportunity to work for an international aerospace leader that encourages and facilitates personal growth. PS: The Company can't provide any sponsorship, so only candidates with the existing right to work in the UK will be considered for this role.