Hays DT - Midlands
Bromsgrove, Worcestershire
13/03/2025
Full time
Your new role We are currently seeking an IT Support Engineer to work with a reputable financial services organisation 5 days per week in Bromsgrove. You will act as a point of contact for first contact issues, logging all work requests on internal ticketing system and keeping users up to date with tickets. You will offer expert IT support services, troubleshooting hardware, software, and network issues efficiently for employees across uk locations whilst liaising with third party companies to ensure computer and telephony systems and software are operating to agreed service levels. Occasional travel to different sites will be required, so must have a driving licence What you'll need to succeed Experience supporting and maintaining IT infrastructure, networks and cloud-based systems (eg Office 365 & Azure AD) and setup of computers, mobile devices and other peripherals. Experience setting up remote user PC requirements, including VPN connection, encryption, email, antivirus and server access. Active Directory/Azure Entra ID Windows Server (desirable) Windows 10 and above Microsoft Office and other software products Microsoft Azure/365 experience Experience and exposure to hardware such as Firewalls/Switches/storage arrays/printers Mobile Device Management (Tablets, Mobile Phones) Solid knowledge of LAN, WAN and VPN technologies Understanding Security principles What you'll get in return £30,000 per annum What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.