Microsoft Consultant We have partnered with a leading Consultancy who offer excellence in Cyber Security, Assurance and Monitoring Services, with a renowned track record of succeeding where others have failed. As a Microsoft Consultant You will be Reporting to the head of our Microsoft team and have primary responsibility for our clients in-house development, maintenance and continual improvement of elements of Microsoft infrastructure for Internal IT; with a clear focus on Dynamics 365 and Office 365. Role is likely to include some customer facing engagements as well as the primary in-house delivery. This is is an exciting and varied position which will evolve over time. Key responsibilities Lead the development, maintenance and continual improvement of core Microsoft Dynamics 365 platform including supporting the delivery of new Products & Services capability and Project Service Automation function Development Office 365 and Internal IT application capabilities, security and usage, including; SharePoint, Teams, Exchange, OneDrive, DLP, Power Automate, MFA and Intune. Development of controls and standards for Windows 10 laptops, and mobile device deployment, management, security and support. Develop and Support critical internal IT infrastructure; including Windows Server 2016/19, ADFS, Active Directory and Azure. Undertake consulting and technology delivery engagements both in-house and with our customers 2/3rd line escalation contact for internal systems and infrastructure Contribute to Group blogs and research related to technology enhancements Knowledge & experience Be outcome and customer focussed Have experience both in your core technology areas and the wider ecosystem Be able to fit in quickly and really make an impact Expert in taking business requirements and swiftly turn them into technical deliverables; then lead the delivery yourself, sometimes with external partners and other members of the team Be passionate around the need for Cyber Security and have the knowledge to ensure every one of your deliverables excels in being secure. Deliver training and knowledge transfer to end users, customers and business stakeholders Demonstrate ability to quickly learn and become an expert in new technologies. Experience of hardening devices and infrastructure to CIS and/or NCSC recommendations.
27/05/2020
Full time
Microsoft Consultant We have partnered with a leading Consultancy who offer excellence in Cyber Security, Assurance and Monitoring Services, with a renowned track record of succeeding where others have failed. As a Microsoft Consultant You will be Reporting to the head of our Microsoft team and have primary responsibility for our clients in-house development, maintenance and continual improvement of elements of Microsoft infrastructure for Internal IT; with a clear focus on Dynamics 365 and Office 365. Role is likely to include some customer facing engagements as well as the primary in-house delivery. This is is an exciting and varied position which will evolve over time. Key responsibilities Lead the development, maintenance and continual improvement of core Microsoft Dynamics 365 platform including supporting the delivery of new Products & Services capability and Project Service Automation function Development Office 365 and Internal IT application capabilities, security and usage, including; SharePoint, Teams, Exchange, OneDrive, DLP, Power Automate, MFA and Intune. Development of controls and standards for Windows 10 laptops, and mobile device deployment, management, security and support. Develop and Support critical internal IT infrastructure; including Windows Server 2016/19, ADFS, Active Directory and Azure. Undertake consulting and technology delivery engagements both in-house and with our customers 2/3rd line escalation contact for internal systems and infrastructure Contribute to Group blogs and research related to technology enhancements Knowledge & experience Be outcome and customer focussed Have experience both in your core technology areas and the wider ecosystem Be able to fit in quickly and really make an impact Expert in taking business requirements and swiftly turn them into technical deliverables; then lead the delivery yourself, sometimes with external partners and other members of the team Be passionate around the need for Cyber Security and have the knowledge to ensure every one of your deliverables excels in being secure. Deliver training and knowledge transfer to end users, customers and business stakeholders Demonstrate ability to quickly learn and become an expert in new technologies. Experience of hardening devices and infrastructure to CIS and/or NCSC recommendations.
NextLink Solution, a Swiss IT Consultancy Company that has been providing both IT services and IT staffing to major customers for the past 20 years, has an excellent opportunity in our Global Airline industry client, that can take your career to the next level. Location: Amsterdam Salary: Negotiable Language: English and Dutch are mandatory Job Description: The Z/OS Mainframe Advanced Systems Programmer will be responsible for the analysis, development, modification, installation, testing and maintenance of operating systems software. This person needs to possess a strong understanding of systems programming, graphical user interfaces and control languages. They will evaluate vendor-supplied software packages and make recommendations to IT Management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies, installs and prepares technical documentation for system software applications. Diagnoses, isolates and debugs software problems and performs problem resolution. Monitors systems capacity and performance. Responsibilities: Z/OS operation Z/OS support including problem analysis and resolution Provide technical support of the Mainframe infrastructure to provide high quality customer service and meet SLA expectations. Collaborate and liaise with other units and serve as a technical resource and subject matter expert. Significant involvement in upgrade of operating systems to new release Significant involvement in upgrade of third party software products to new releases Contribute to research and development projects as required. Qualifications/Requirements: Must have 10 years of progressive experience in Mainframe system support. Working Knowledge Of: Z/OS Operation JES2 Operation And Internals Z/OS Security (RACF) Z/OS Networking (VTAM, TCPIP) Z/OS Scheduling, Automation SMP/E Software WLM JCL GRS VSAM TSO 3rd Party Software Assembler Catalog Maintenance Programming Skills: System Exit Development And Support Utility And Toolkit Skills IDMS SYNCSORT RMM REXX If you wish to embrace this challenge please, apply now
27/05/2020
Project-based
NextLink Solution, a Swiss IT Consultancy Company that has been providing both IT services and IT staffing to major customers for the past 20 years, has an excellent opportunity in our Global Airline industry client, that can take your career to the next level. Location: Amsterdam Salary: Negotiable Language: English and Dutch are mandatory Job Description: The Z/OS Mainframe Advanced Systems Programmer will be responsible for the analysis, development, modification, installation, testing and maintenance of operating systems software. This person needs to possess a strong understanding of systems programming, graphical user interfaces and control languages. They will evaluate vendor-supplied software packages and make recommendations to IT Management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies, installs and prepares technical documentation for system software applications. Diagnoses, isolates and debugs software problems and performs problem resolution. Monitors systems capacity and performance. Responsibilities: Z/OS operation Z/OS support including problem analysis and resolution Provide technical support of the Mainframe infrastructure to provide high quality customer service and meet SLA expectations. Collaborate and liaise with other units and serve as a technical resource and subject matter expert. Significant involvement in upgrade of operating systems to new release Significant involvement in upgrade of third party software products to new releases Contribute to research and development projects as required. Qualifications/Requirements: Must have 10 years of progressive experience in Mainframe system support. Working Knowledge Of: Z/OS Operation JES2 Operation And Internals Z/OS Security (RACF) Z/OS Networking (VTAM, TCPIP) Z/OS Scheduling, Automation SMP/E Software WLM JCL GRS VSAM TSO 3rd Party Software Assembler Catalog Maintenance Programming Skills: System Exit Development And Support Utility And Toolkit Skills IDMS SYNCSORT RMM REXX If you wish to embrace this challenge please, apply now
Linux Support Engineer Linux, Redhat, Ubuntu, LAMP, Hosting, Cloud, Troubleshooting, Networking, Virtualisation Location: Remote (temporarily) - Reading, Berkshire (thereafter) Salary: £30,000 - £40,000 + Excellent Benefits & Progression This job will suit a junior-mid level Linux Support Engineer who is competent with the operating system and the like, preferably Linux, Redhat, Ubuntu and LAMP. If you're a genuine techie, love learning new skills and possess a strong work ethic, punctuality and astute attention to detail then this is the job for you. Key Responsibilities: Linux (Redhat/Ubuntu) Active Directory Firewalls Citrix XenServer/KVM CloudStack/OpenStack HA SANs MySQL/SQL Server Exceptional problem-solving skills Fantastic communication skills Experience as a 2nd/3rd Line IT Support Engineer Good knowledge of TCP/IP Networking The ability to install and decommission a range of hardware Maintaining and updating accurate documentation of systems and processes For more information, please apply with your CV and contact details - alternatively, email Thomas Oddie at GCS Ltd on (see below) GCS Computer Recruitment Services is acting as an Employment Agency in relation to this vacancy.
27/05/2020
Full time
Linux Support Engineer Linux, Redhat, Ubuntu, LAMP, Hosting, Cloud, Troubleshooting, Networking, Virtualisation Location: Remote (temporarily) - Reading, Berkshire (thereafter) Salary: £30,000 - £40,000 + Excellent Benefits & Progression This job will suit a junior-mid level Linux Support Engineer who is competent with the operating system and the like, preferably Linux, Redhat, Ubuntu and LAMP. If you're a genuine techie, love learning new skills and possess a strong work ethic, punctuality and astute attention to detail then this is the job for you. Key Responsibilities: Linux (Redhat/Ubuntu) Active Directory Firewalls Citrix XenServer/KVM CloudStack/OpenStack HA SANs MySQL/SQL Server Exceptional problem-solving skills Fantastic communication skills Experience as a 2nd/3rd Line IT Support Engineer Good knowledge of TCP/IP Networking The ability to install and decommission a range of hardware Maintaining and updating accurate documentation of systems and processes For more information, please apply with your CV and contact details - alternatively, email Thomas Oddie at GCS Ltd on (see below) GCS Computer Recruitment Services is acting as an Employment Agency in relation to this vacancy.
A leading Digital Agency is looking for a Head of DevOps to lead their team of experts in their office based in Ipswich, with great transport links to London. You will be responsible for their Azure based cloud, and both physical and virtual security and infrastructure. You must be hard working, motivated, ambitious and have experience working in a client facing environment. You will have the chance to work on meaningful projects, and have access to cutting-edge infrastructure deployment tools. This company promotes a DevOps culture - so DevOps experience will be necessary. They'll be paying a competitive salary up to £90k, and offering some great employee benefits. Responsibilities: Line managing the DevOps and Network Operations team Support of 3rd parties Management of security, network and infrastructure Customer facing meetings as and when necessary Working in an Agile environment Deployment of infrastructure hosted on the cloud (automation tooling used) Key Skills: Azure Terraform Kubernetes and Docker Windows and Linux server administration Windows and Linux server design XEN, Hyper V, VMware Firewall Technologies Previous experience leading a team Benefits 10% bonus Parental Leave Remote during COVID-19 period Health and life insurance If you have experience working as a Lead DevOps Engineer, Head of DevOps, or leading a strong and capable team and you feel that the above role sounds interesting, please send me your CV to (see below) or contact me by phone. If you feel this role would be suitable for a DevOps Engineer you know then feel free to pass their details on. Head of DevOps - Azure Based - £90k Austin Fraser is acting as an Employment Agency in relation to this vacancy. Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.
27/05/2020
Full time
A leading Digital Agency is looking for a Head of DevOps to lead their team of experts in their office based in Ipswich, with great transport links to London. You will be responsible for their Azure based cloud, and both physical and virtual security and infrastructure. You must be hard working, motivated, ambitious and have experience working in a client facing environment. You will have the chance to work on meaningful projects, and have access to cutting-edge infrastructure deployment tools. This company promotes a DevOps culture - so DevOps experience will be necessary. They'll be paying a competitive salary up to £90k, and offering some great employee benefits. Responsibilities: Line managing the DevOps and Network Operations team Support of 3rd parties Management of security, network and infrastructure Customer facing meetings as and when necessary Working in an Agile environment Deployment of infrastructure hosted on the cloud (automation tooling used) Key Skills: Azure Terraform Kubernetes and Docker Windows and Linux server administration Windows and Linux server design XEN, Hyper V, VMware Firewall Technologies Previous experience leading a team Benefits 10% bonus Parental Leave Remote during COVID-19 period Health and life insurance If you have experience working as a Lead DevOps Engineer, Head of DevOps, or leading a strong and capable team and you feel that the above role sounds interesting, please send me your CV to (see below) or contact me by phone. If you feel this role would be suitable for a DevOps Engineer you know then feel free to pass their details on. Head of DevOps - Azure Based - £90k Austin Fraser is acting as an Employment Agency in relation to this vacancy. Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.
Hays Specialist Recruitment
Cheltenham, Gloucestershire, United Kingdom
2nd Line Support Engineer - Cheltenham - Permanent Opportunity - £29-30k OTE Your new company A Global organisation located in a rural Cheltenham location. Your new role The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the 2nd line IT Support Analyst is to provide second line software, hardware and network support for customers across multiple sites. Including but not limited to desk side support, server, network and other infrastructural support. Reporting to the 2nd Line Team Leader, the Second Line IT Support Analyst will work in a dynamic, fast-paced environment which provides services over the phone, through e-mail and in person (for walk-in customers). The analyst will be responsible for providing 2nd line technical support, maintaining a high degree of customer service for all IT incidents and requests; adhere to all service level agreements and processes, taking ownership of user support, troubleshooting, fault resolution and service management. The analyst will take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Key responsibilities: To provide 2nd line technical support in a calm, professional and customer focussed manner To maintain a high degree of customer service and adhere to all service level agreements and processes Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer and communicate progress in a timely manner Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution Provide hardware configuration, support and maintenance Remote Support management of customer hardware/software Complete service request fulfilment as necessary Maintain IT asset records accordingly To create, maintain and publish relevant support documentation in order to assist customers and the IT team To proactively initiate the creation of new knowledge articles, and to assist in driving the adoption of knowledge through appropriate engagement with other team members and users. To participate in problem management processes and investigations. Exhibit a flexible approach to working on a rota basis and provide necessary cover where needed What you'll need to succeed Experience of working in a busy environment, to targets, to SLA's and within timescales Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner Good communication skills on all levels Ability to participate and contribute successfully within a team environment Must have strong problem solving skills Experience in user support for applications Good knowledge of Windows 7, 10, iOS, android & other operating systems. Knowledge and experience Microsoft Office365 preferable Knowledge and experience of Microsoft Active Directory Knowledge and experience of Microsoft SCCM Knowledge and experience of Microsoft Windows Server Knowledge and experience within VMware/Virtualised environments Knowledge and experience with Citrix environments Solid knowledge and experience of TCPIP, DNS, DHCP, LAN, WAN, WLAN Good knowledge of Microsoft Office suite Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation Able to deal appropriately and maturely with difficult situations The ability to work within a team, be self-motivated and have a 'can-do' attitude Strong problem solving skills Ability to plan, manage and prioritise work load under pressure & without supervision Full UK Driving license What you'll get in return An exciting opportunity to work within a Global organisation in a varied, evolving position where you will be able to up skill and progress due to continued growth. Free parking in a convenient location is on offer along side a generous benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/05/2020
Full time
2nd Line Support Engineer - Cheltenham - Permanent Opportunity - £29-30k OTE Your new company A Global organisation located in a rural Cheltenham location. Your new role The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the 2nd line IT Support Analyst is to provide second line software, hardware and network support for customers across multiple sites. Including but not limited to desk side support, server, network and other infrastructural support. Reporting to the 2nd Line Team Leader, the Second Line IT Support Analyst will work in a dynamic, fast-paced environment which provides services over the phone, through e-mail and in person (for walk-in customers). The analyst will be responsible for providing 2nd line technical support, maintaining a high degree of customer service for all IT incidents and requests; adhere to all service level agreements and processes, taking ownership of user support, troubleshooting, fault resolution and service management. The analyst will take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Key responsibilities: To provide 2nd line technical support in a calm, professional and customer focussed manner To maintain a high degree of customer service and adhere to all service level agreements and processes Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer and communicate progress in a timely manner Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution Provide hardware configuration, support and maintenance Remote Support management of customer hardware/software Complete service request fulfilment as necessary Maintain IT asset records accordingly To create, maintain and publish relevant support documentation in order to assist customers and the IT team To proactively initiate the creation of new knowledge articles, and to assist in driving the adoption of knowledge through appropriate engagement with other team members and users. To participate in problem management processes and investigations. Exhibit a flexible approach to working on a rota basis and provide necessary cover where needed What you'll need to succeed Experience of working in a busy environment, to targets, to SLA's and within timescales Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner Good communication skills on all levels Ability to participate and contribute successfully within a team environment Must have strong problem solving skills Experience in user support for applications Good knowledge of Windows 7, 10, iOS, android & other operating systems. Knowledge and experience Microsoft Office365 preferable Knowledge and experience of Microsoft Active Directory Knowledge and experience of Microsoft SCCM Knowledge and experience of Microsoft Windows Server Knowledge and experience within VMware/Virtualised environments Knowledge and experience with Citrix environments Solid knowledge and experience of TCPIP, DNS, DHCP, LAN, WAN, WLAN Good knowledge of Microsoft Office suite Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation Able to deal appropriately and maturely with difficult situations The ability to work within a team, be self-motivated and have a 'can-do' attitude Strong problem solving skills Ability to plan, manage and prioritise work load under pressure & without supervision Full UK Driving license What you'll get in return An exciting opportunity to work within a Global organisation in a varied, evolving position where you will be able to up skill and progress due to continued growth. Free parking in a convenient location is on offer along side a generous benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Haybrook IT Resourcing
Maidenhead, Berkshire, United Kingdom
Our client are seeking a Senior SaaS Developer to join their new product team in their Maidenhead office. You'll be joining a world class engineering team creating some highly elegant software solutions that make enterprise operational complexity' a thing of past. What will you be building? The Senior SaaS Developer will help build out a highly scalable and API (RESTful) driven Serverless architecture on AWS using Lamda functions. The core system will have a Node.js Back End. The Front End layer consists of JavaScript, HTML5 and Ractive.js (although React, Angular, Typescript or modern frameworks considered). Ideally you will have experience with a public facing SaaS software offering as well as working with various 3rd party pilling providers. If you have experience with OAuth 2.0 or other authentication flows, Serverless functions and a good knowledge of the AWS ecosystem (S3, DynamoDB, Route53 etc) then you likely thrive in this technical environment. Company Culture & Environment The company culture is one that values both potential and experience. You'll enjoy collaborating with fellow innovators in an environment driven not by sales, but by ambitious engineering goals! The ideal Senior SaaS Developer will be someone who has a positive attitude and can think outside the box. Flexibility? The office is pretty awesome and most people really enjoy working here. However if you need to work remotely there is some scope for this but it's at the managers discretion. Over time this scope will increase! There is a good degree of flexibility regarding working hours to help minimise commuting times and help everyone maintain a good work-life balance - think tech start-up culture. What impact will you have? This product has great potential and is currently being used to target markets across Europe and the US. It will be in the form of vital reusable microservices that will form the foundation of the platform and play a key role in the building out of the product over time. Our client want to make their developers feel empowered by providing various learning, mentoring, and development opportunities. The Senior SaaS Developer will have a high level of influence and be included on important decisions in a democratic and collaborative environment. The end users are typically operation and support staff such as DevOps, Sysadmins and Support Engineers who will rely on the product as a streamlined operation monitoring systems (dashboard) capable of drastically reducing application downtime within large enterprise environments - think Cisco and Microsoft. If you like the sound of this Senior SaaS Developer opportunity then please don't hesitate, apply today! Please note: Interviews will be taking place remotely during the Covid-19 lockdown.
27/05/2020
Full time
Our client are seeking a Senior SaaS Developer to join their new product team in their Maidenhead office. You'll be joining a world class engineering team creating some highly elegant software solutions that make enterprise operational complexity' a thing of past. What will you be building? The Senior SaaS Developer will help build out a highly scalable and API (RESTful) driven Serverless architecture on AWS using Lamda functions. The core system will have a Node.js Back End. The Front End layer consists of JavaScript, HTML5 and Ractive.js (although React, Angular, Typescript or modern frameworks considered). Ideally you will have experience with a public facing SaaS software offering as well as working with various 3rd party pilling providers. If you have experience with OAuth 2.0 or other authentication flows, Serverless functions and a good knowledge of the AWS ecosystem (S3, DynamoDB, Route53 etc) then you likely thrive in this technical environment. Company Culture & Environment The company culture is one that values both potential and experience. You'll enjoy collaborating with fellow innovators in an environment driven not by sales, but by ambitious engineering goals! The ideal Senior SaaS Developer will be someone who has a positive attitude and can think outside the box. Flexibility? The office is pretty awesome and most people really enjoy working here. However if you need to work remotely there is some scope for this but it's at the managers discretion. Over time this scope will increase! There is a good degree of flexibility regarding working hours to help minimise commuting times and help everyone maintain a good work-life balance - think tech start-up culture. What impact will you have? This product has great potential and is currently being used to target markets across Europe and the US. It will be in the form of vital reusable microservices that will form the foundation of the platform and play a key role in the building out of the product over time. Our client want to make their developers feel empowered by providing various learning, mentoring, and development opportunities. The Senior SaaS Developer will have a high level of influence and be included on important decisions in a democratic and collaborative environment. The end users are typically operation and support staff such as DevOps, Sysadmins and Support Engineers who will rely on the product as a streamlined operation monitoring systems (dashboard) capable of drastically reducing application downtime within large enterprise environments - think Cisco and Microsoft. If you like the sound of this Senior SaaS Developer opportunity then please don't hesitate, apply today! Please note: Interviews will be taking place remotely during the Covid-19 lockdown.
Henderson Scott
Milton Keynes, Buckinghamshire, United Kingdom
Technical Support Engineer - 2nd/3rd Line - IT Managed Services Location - Milton Keynes Salary - up to £35-40K + bonus & benefits Company An exciting IT Infrastructure Solutions provider are undergoing a period of growth due to recent client wins. In turn they are seeking Technical Support Engineers to join their growing Managed Services division. This role would support suit someone with previous experience of working within a customer focussed managed services team who is looking to expand their knowledge and work for a business that is serious about investing in you with clear opportunities for progression, a structure development plan and the opportunity for paid training and vendor certifications with leading vendors such as VMware, NetApp, Cisco. Shift pattern 4 On 4 Off weekly rotation of 12 hour shifts which is great for people who enjoy having an extra day off per week! EXAMPLE 4x day shifts 7am to 7pm then would have 4 consecutive days off followed by 4x night shifts, 7pm to 7am, and then 4 consecutive days off, and so on. The role/key skills needed Ideally you will already have experience of working within an IT Services/Managed Services provider environment and you will have vendor certifications such as VCP, CCNA, NCDA, If you don't have these, you will be supported to obtain these within your first year. Familiar with ITIL processes Technically, the successful candidates will have strong hands on engineering experience with a mix of Virtualisation (vSphere/ESXi/Horizon), Cloud (Private/Hybrid), Storage and Networking technologies from vendors such as Microsoft, NetApp, VMware and Cisco. Existing 2nd and/or 3rd Line technical support experience as the role will involve responding to a variety of incidents and service requests, predominantly this will be 2nd/3rd line activities, responding to system events, availability and capacity issues in addition to performing troubleshooting and problem solving on incidents raised by clients as well as planned maintenance activities and acting on service requests. Ability to communicate effectively with clients and ability to manage technical queries and events in line with customer specific SLA is essential.
27/05/2020
Full time
Technical Support Engineer - 2nd/3rd Line - IT Managed Services Location - Milton Keynes Salary - up to £35-40K + bonus & benefits Company An exciting IT Infrastructure Solutions provider are undergoing a period of growth due to recent client wins. In turn they are seeking Technical Support Engineers to join their growing Managed Services division. This role would support suit someone with previous experience of working within a customer focussed managed services team who is looking to expand their knowledge and work for a business that is serious about investing in you with clear opportunities for progression, a structure development plan and the opportunity for paid training and vendor certifications with leading vendors such as VMware, NetApp, Cisco. Shift pattern 4 On 4 Off weekly rotation of 12 hour shifts which is great for people who enjoy having an extra day off per week! EXAMPLE 4x day shifts 7am to 7pm then would have 4 consecutive days off followed by 4x night shifts, 7pm to 7am, and then 4 consecutive days off, and so on. The role/key skills needed Ideally you will already have experience of working within an IT Services/Managed Services provider environment and you will have vendor certifications such as VCP, CCNA, NCDA, If you don't have these, you will be supported to obtain these within your first year. Familiar with ITIL processes Technically, the successful candidates will have strong hands on engineering experience with a mix of Virtualisation (vSphere/ESXi/Horizon), Cloud (Private/Hybrid), Storage and Networking technologies from vendors such as Microsoft, NetApp, VMware and Cisco. Existing 2nd and/or 3rd Line technical support experience as the role will involve responding to a variety of incidents and service requests, predominantly this will be 2nd/3rd line activities, responding to system events, availability and capacity issues in addition to performing troubleshooting and problem solving on incidents raised by clients as well as planned maintenance activities and acting on service requests. Ability to communicate effectively with clients and ability to manage technical queries and events in line with customer specific SLA is essential.
SME/Architect - SAP Commerce Cloud/Hybris Commerce Consultant Key Responsibilities & Deliverables Own the end-to-end SAP Commerce Cloud/SAP Hybris Commerce solution Able to perform requirements analysis and perform fit-gap analysis in order to provide solution advice and guidance, aligned with SAP Lead technology consultants to deliver the required solution Provide solution Quality Assurance (QA) Ensure solution documentation is created and updated where required Actively contribute towards and participate in the Design Authority, providing options with pro's and con's and advice where required Work with SAP where required on solution topics and ensure adequate support and alignment with SAP Ensure that any project related work is adequately transitioned to the support team Contribute towards the customers IT roadmap if required Personal Attributes & Key Competencies Passion for Customer Experience (CX) & CRM online solutions and keeps up-to-date with the latest technologies and trends Excellent collaboration & team working skills Motivated and innovative individual Analytical and pragmatic approach to understanding business requirements and providing solutions Commitment to quality in all aspects of work Able to build strong trusted relationships at all levels in a project and BAU environment Key Skills Hands on experience implementing SAP Commerce Cloud/SAP Hybris Commerce Excellent knowledge of the core functionality Strong knowledge and experience integrating within SAP and with 3rd Party products Strong communications skills and the ability to communicate and influence at all levels Ability to work in an agile delivery method with a support team locally and offshore Knowledge of continuous integration and deployment techniques Strong knowledge of the digital Customer Experience (CX) sector Experience Required 10-15 Years of experience in implementing multiple solutions covering: CRM/CX/C/4HANA; ECC/S/4HANA and integration with 3rd Party products Proven ability to shape/architect SAP Commerce Cloud/SAP Hybris Commerce solutions to customer needs across multiple countries Bring deep knowledge of how SAP C/4HANA solutions are able to solve business problems Strong knowledge in Master and Transactional data across the SAP landscape Experience with Agile methodologies (SCRUM, Kanban) and tools (JIRA) Certification SAP Hybris/SAP Commerce Cloud HCL Axon is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of race including colour, nationality, ethnic or national origin, religion or belief, disability, age, marital or civil partnership status, pregnancy or maternity, sex, sexual orientation or gender reassignment.
27/05/2020
Full time
SME/Architect - SAP Commerce Cloud/Hybris Commerce Consultant Key Responsibilities & Deliverables Own the end-to-end SAP Commerce Cloud/SAP Hybris Commerce solution Able to perform requirements analysis and perform fit-gap analysis in order to provide solution advice and guidance, aligned with SAP Lead technology consultants to deliver the required solution Provide solution Quality Assurance (QA) Ensure solution documentation is created and updated where required Actively contribute towards and participate in the Design Authority, providing options with pro's and con's and advice where required Work with SAP where required on solution topics and ensure adequate support and alignment with SAP Ensure that any project related work is adequately transitioned to the support team Contribute towards the customers IT roadmap if required Personal Attributes & Key Competencies Passion for Customer Experience (CX) & CRM online solutions and keeps up-to-date with the latest technologies and trends Excellent collaboration & team working skills Motivated and innovative individual Analytical and pragmatic approach to understanding business requirements and providing solutions Commitment to quality in all aspects of work Able to build strong trusted relationships at all levels in a project and BAU environment Key Skills Hands on experience implementing SAP Commerce Cloud/SAP Hybris Commerce Excellent knowledge of the core functionality Strong knowledge and experience integrating within SAP and with 3rd Party products Strong communications skills and the ability to communicate and influence at all levels Ability to work in an agile delivery method with a support team locally and offshore Knowledge of continuous integration and deployment techniques Strong knowledge of the digital Customer Experience (CX) sector Experience Required 10-15 Years of experience in implementing multiple solutions covering: CRM/CX/C/4HANA; ECC/S/4HANA and integration with 3rd Party products Proven ability to shape/architect SAP Commerce Cloud/SAP Hybris Commerce solutions to customer needs across multiple countries Bring deep knowledge of how SAP C/4HANA solutions are able to solve business problems Strong knowledge in Master and Transactional data across the SAP landscape Experience with Agile methodologies (SCRUM, Kanban) and tools (JIRA) Certification SAP Hybris/SAP Commerce Cloud HCL Axon is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of race including colour, nationality, ethnic or national origin, religion or belief, disability, age, marital or civil partnership status, pregnancy or maternity, sex, sexual orientation or gender reassignment.
Request Technology
Chicago, Illinois, United States
A prestigious company is on the search for a Sr. .NET Developer. This role is revolved around analysing, designing, configuring, developing, and implementing custom business solutions and will lead the architecture and design of user interfaces, business objectives, and overall infrastructure. This is a middle weight full stack web developer that is willing to work on 3rd party applications occasionally.They want someone who has 6+ years of .Net, C#, ASP .Net, and MVC version 3 and up experience. They will be working on web based software development. Any experience with K2 is a plus. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide intermediate Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Ability to solicit input from internal and external sources, including the ability to investigate and weigh best practices from other companies, analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions; demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Company and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. The goal is to minimize the trade-offs between cost containment and/or timeliness of service so that both are somewhat achievable. Demonstrates proficiency in the application of the Company's project management and software development (SDLC) methodology. Strong and growing knowledge of and experience with at least one technology (eg, architecture, design). Understands multiple projects in order to integrate them into business solutions. Qualifications & Requirements A Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 6 plus years of software development experience with 5 plus years of web-based software development in .NET technologies (C#, ASP.NET, MVC, SQL Server). Prior experience with ASP.NET MVC (versions 3 and up), WCF, jQuery, HTML5/CSS3, responsive design, Entity Framework, and Dependency Injection frameworks are desired. Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. A strong desire to stay current on development best practices using emerging technologies and industry trends. Preferred/Desired: Experience in a company or global professional services environment preferred. Knowledge of SharePoint development is a plus. Knowledge of K2 platform is a plus. Core Technologies Must understand Microsoft Windows Operating system architecture
26/05/2020
Full time
A prestigious company is on the search for a Sr. .NET Developer. This role is revolved around analysing, designing, configuring, developing, and implementing custom business solutions and will lead the architecture and design of user interfaces, business objectives, and overall infrastructure. This is a middle weight full stack web developer that is willing to work on 3rd party applications occasionally.They want someone who has 6+ years of .Net, C#, ASP .Net, and MVC version 3 and up experience. They will be working on web based software development. Any experience with K2 is a plus. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide intermediate Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Ability to solicit input from internal and external sources, including the ability to investigate and weigh best practices from other companies, analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions; demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Company and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. The goal is to minimize the trade-offs between cost containment and/or timeliness of service so that both are somewhat achievable. Demonstrates proficiency in the application of the Company's project management and software development (SDLC) methodology. Strong and growing knowledge of and experience with at least one technology (eg, architecture, design). Understands multiple projects in order to integrate them into business solutions. Qualifications & Requirements A Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 6 plus years of software development experience with 5 plus years of web-based software development in .NET technologies (C#, ASP.NET, MVC, SQL Server). Prior experience with ASP.NET MVC (versions 3 and up), WCF, jQuery, HTML5/CSS3, responsive design, Entity Framework, and Dependency Injection frameworks are desired. Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. A strong desire to stay current on development best practices using emerging technologies and industry trends. Preferred/Desired: Experience in a company or global professional services environment preferred. Knowledge of SharePoint development is a plus. Knowledge of K2 platform is a plus. Core Technologies Must understand Microsoft Windows Operating system architecture
Applications Analyst/Applications Support Analyst provide specialist help to ensure appropriate support, maintenance, development and security of a Trust, Tax & Legal Practice Management and financial planning/investment management solutions. You will need to have a relevant Degree, ideally in Computer Science with an MCP in SharePoint, SQL server and ideally Dynamics 365 with ITIL V3 or ITIL V4 qualifications. The following experience/knowledge is essential: *Deploying, supporting and maintaining on premise Application suites and packages in a complex environment. *Supporting and maintaining cloud computing services. *Supporting and maintaining Practice Management Services (Trust & Tax or Legal). *Support of SharePoint Online 365. *Microsoft SQL Server 2012+. *Strong technical working knowledge of Microsoft Office applications (inc. plugins). *Microsoft Internet Information Services (IIS). *A minimum of 2 years proven experience in application support. *Proven experience in administering services within relevant control frameworks in a Financial Services organisation. *Strong interpersonal skills and relationship management skills. *Can demonstrate a results -orientated approach, with a strong history of delivery. *Presenting/communication at manager level and associate influencing experience. *Vendor/3rd Party Management. *Proven experience in software transition, service introduction & release management. *ITIL Service Design, Service Transition, Service Operations and Continual Service Improvements. *Cyber security essentials and GDPR awareness. The following is highly desirable but non-essential: *Investment Management Market Data services. *Microsoft Dynamics 365. *Microsoft Office software integration. *Microsoft Azure. *Windows Server 2012+.
26/05/2020
Full time
Applications Analyst/Applications Support Analyst provide specialist help to ensure appropriate support, maintenance, development and security of a Trust, Tax & Legal Practice Management and financial planning/investment management solutions. You will need to have a relevant Degree, ideally in Computer Science with an MCP in SharePoint, SQL server and ideally Dynamics 365 with ITIL V3 or ITIL V4 qualifications. The following experience/knowledge is essential: *Deploying, supporting and maintaining on premise Application suites and packages in a complex environment. *Supporting and maintaining cloud computing services. *Supporting and maintaining Practice Management Services (Trust & Tax or Legal). *Support of SharePoint Online 365. *Microsoft SQL Server 2012+. *Strong technical working knowledge of Microsoft Office applications (inc. plugins). *Microsoft Internet Information Services (IIS). *A minimum of 2 years proven experience in application support. *Proven experience in administering services within relevant control frameworks in a Financial Services organisation. *Strong interpersonal skills and relationship management skills. *Can demonstrate a results -orientated approach, with a strong history of delivery. *Presenting/communication at manager level and associate influencing experience. *Vendor/3rd Party Management. *Proven experience in software transition, service introduction & release management. *ITIL Service Design, Service Transition, Service Operations and Continual Service Improvements. *Cyber security essentials and GDPR awareness. The following is highly desirable but non-essential: *Investment Management Market Data services. *Microsoft Dynamics 365. *Microsoft Office software integration. *Microsoft Azure. *Windows Server 2012+.
Harvey Nash
Leamington Spa, Warwickshire, United Kingdom
IT Support, up to £20,000 pa near Leamington Spa My prestigious client is looking for a strong Service Desk Analyst to join them on a permanent basis. You will be encouraged to engage with the wider business not just via telephone, email and remote access but also in person Main duties will include: *Provide 1st line support for IT queries both software and hardware related * Answer calls, call logging, meet and greet customers and communicate over any medium if required * Liaise with 2nd/3rd Line when required to ensure resolution of an incident * Complete all assigned helpdesk calls as quickly and efficiently as possible to the required standard whilst adhering to all departmental SLA targets * Engage and deliver small projects that assist the IT department in its duties * Maintain helpdesk records, ensuring accurate and effective communication to the customer * In the absence of the Helpdesk Administrator, undertake day to day administration duties Do you possess a "can -do" attitude and willingness to help anyone on anything? Do you have an ability to learn and adapt and resolve problems using own initiative? If you have answered yes then you are a person that I am looking for! If this sounds interesting to you then please apply including your most current CV or send me your CV.
26/05/2020
Full time
IT Support, up to £20,000 pa near Leamington Spa My prestigious client is looking for a strong Service Desk Analyst to join them on a permanent basis. You will be encouraged to engage with the wider business not just via telephone, email and remote access but also in person Main duties will include: *Provide 1st line support for IT queries both software and hardware related * Answer calls, call logging, meet and greet customers and communicate over any medium if required * Liaise with 2nd/3rd Line when required to ensure resolution of an incident * Complete all assigned helpdesk calls as quickly and efficiently as possible to the required standard whilst adhering to all departmental SLA targets * Engage and deliver small projects that assist the IT department in its duties * Maintain helpdesk records, ensuring accurate and effective communication to the customer * In the absence of the Helpdesk Administrator, undertake day to day administration duties Do you possess a "can -do" attitude and willingness to help anyone on anything? Do you have an ability to learn and adapt and resolve problems using own initiative? If you have answered yes then you are a person that I am looking for! If this sounds interesting to you then please apply including your most current CV or send me your CV.
Deerfoot I.T. Resources Ltd
Barrow-in-furness, Cumbria, United Kingdom
Asset and Configuration Manager Global Technology Consulting £45k - £55k + Benefits package Barrow in Furness, Cumbria We have been asked by this global technology consulting organisation to assist in the recruitment of an Asset and Configuration Manager to join the team in Barrow in Furness. The Asset and Configuration Manager will have responsibility for a team of Asset and Config Analysts, supporting all aspects of ITIL Asset Management. The candidate will also work closely with Change management functions alongside Business Service Managers, Service Desk, the client and suppliers. Skills/Environment *Knowledge of desktop products, procurement and operational delivery of services. *MS Office skills in Word and Excel. *Asset or Configuration Management experience *Time management and Communication Skills *Quality documentation and report writing ability. *Knowledge of best practice methodologies (ITIL, Deliver etc) Desirable *Knowledge of the use of ServiceNow *Experience of working with 3rd parties *ITIL v3 Foundation *Knowledge of the working practices and infrastructure within Data Centres, Operations Centres and Service Desks Role Overview *Ensuring that asset management is delivered in line with agreed global policy, process, procedure and meets contract obligations *Engaging with suppliers to ensure asset management is delivered to the documented Operating Level Agreement *Performing ITIL compliant Asset Management delivery within the client support organisation *Day to day administration of the Asset Management Database (AMD) *Identifying deviations and working through remediation tasks with the appropriate Asset owner *Highlighting errors in customer CI's and relationships within the AMD *Supports investigation of root cause analysis to continuously improve data accuracy *Production of regular and ad-hoc reports related to Asset management *Work with other Asset Analysts to produce statistics on a daily and monthly basis *Prepares reports on statistical information and process operation Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified..Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). Deerfoot is acting as an Employment Agency in relation to this vacancy.
26/05/2020
Full time
Asset and Configuration Manager Global Technology Consulting £45k - £55k + Benefits package Barrow in Furness, Cumbria We have been asked by this global technology consulting organisation to assist in the recruitment of an Asset and Configuration Manager to join the team in Barrow in Furness. The Asset and Configuration Manager will have responsibility for a team of Asset and Config Analysts, supporting all aspects of ITIL Asset Management. The candidate will also work closely with Change management functions alongside Business Service Managers, Service Desk, the client and suppliers. Skills/Environment *Knowledge of desktop products, procurement and operational delivery of services. *MS Office skills in Word and Excel. *Asset or Configuration Management experience *Time management and Communication Skills *Quality documentation and report writing ability. *Knowledge of best practice methodologies (ITIL, Deliver etc) Desirable *Knowledge of the use of ServiceNow *Experience of working with 3rd parties *ITIL v3 Foundation *Knowledge of the working practices and infrastructure within Data Centres, Operations Centres and Service Desks Role Overview *Ensuring that asset management is delivered in line with agreed global policy, process, procedure and meets contract obligations *Engaging with suppliers to ensure asset management is delivered to the documented Operating Level Agreement *Performing ITIL compliant Asset Management delivery within the client support organisation *Day to day administration of the Asset Management Database (AMD) *Identifying deviations and working through remediation tasks with the appropriate Asset owner *Highlighting errors in customer CI's and relationships within the AMD *Supports investigation of root cause analysis to continuously improve data accuracy *Production of regular and ad-hoc reports related to Asset management *Work with other Asset Analysts to produce statistics on a daily and monthly basis *Prepares reports on statistical information and process operation Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified..Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). Deerfoot is acting as an Employment Agency in relation to this vacancy.
Infrastructure Engineer - Systems Engineer - 3rd Line Support sought by a large organisation who are a specialised in their field. Role profile: Management and maintenance of all aspects of Infrastructure and hosted Virtualisation platforms, the adoption of new services into production, and responding to incidents and service requests, in alignment with ITIL processes, and ITSM tools. You will also be responsible for projects involving new and existing infrastructure requirements. Key duties: Responsible for the successful delivery of Server, Storage and Backup infrastructure services within a Service Management framework and in line with the agreed standards Responsible for managing the resolution of major incidents and any escalated issues on the Compute & Storage platform infrastructure; Responsible for supporting delivery of technological change across infrastructure; Responsible for the security, resilience, backup and monitoring of infrastructure Represent the Infrastructure services in Change Advisory Board meetings, daily and weekly Service Review meetings for Responsible for fostering a practice of collaboration and continuous improvement within and outside of the Infrastructure team Experience sought: Expertise in infrastructure technologies, including Hyper-V virtualisation, Microsoft Windows Server operating systems, storage and VMware Excellent operational monitoring, management and troubleshooting skills and knowledge of problem resolution methodologies Knowledge of IT Security protocols, processes, policies and standards Experience and knowledge of supporting technical solutions in a complex, multi stakeholder environment Proven experience of working and delivering IT project You will work within a large team and be entitled to a generous benefits package and great work/life balance.
26/05/2020
Full time
Infrastructure Engineer - Systems Engineer - 3rd Line Support sought by a large organisation who are a specialised in their field. Role profile: Management and maintenance of all aspects of Infrastructure and hosted Virtualisation platforms, the adoption of new services into production, and responding to incidents and service requests, in alignment with ITIL processes, and ITSM tools. You will also be responsible for projects involving new and existing infrastructure requirements. Key duties: Responsible for the successful delivery of Server, Storage and Backup infrastructure services within a Service Management framework and in line with the agreed standards Responsible for managing the resolution of major incidents and any escalated issues on the Compute & Storage platform infrastructure; Responsible for supporting delivery of technological change across infrastructure; Responsible for the security, resilience, backup and monitoring of infrastructure Represent the Infrastructure services in Change Advisory Board meetings, daily and weekly Service Review meetings for Responsible for fostering a practice of collaboration and continuous improvement within and outside of the Infrastructure team Experience sought: Expertise in infrastructure technologies, including Hyper-V virtualisation, Microsoft Windows Server operating systems, storage and VMware Excellent operational monitoring, management and troubleshooting skills and knowledge of problem resolution methodologies Knowledge of IT Security protocols, processes, policies and standards Experience and knowledge of supporting technical solutions in a complex, multi stakeholder environment Proven experience of working and delivering IT project You will work within a large team and be entitled to a generous benefits package and great work/life balance.
Senior Linux Administrator (Red Hat Linux) I am currently recruiting for a Senior Linux Engineer with Red Hat Linux experience to join one of the UK's best known Financial Services organisations based in Swindon on a perm basis. As a Lead Infrastructure Support Specialist, you will play a key role in supporting and optimising our existing systems, as well as helping to shape our team's strategy and direction. You will be an experienced system administrator, equally at home carrying out day to day support tasks, providing leadership and guidance to the IT Support UNIX team or helping to ensure that new systems are delivered to our agreed standards. As an Infrastructure Specialist Lead within the IT Support team you would already have a deep technical knowledge of Redhat Linux and Solaris and leading a technical team and have the following skills. Proven system administration skills around Red Hat Enterprise Linux 6 and 7. This should include Satellite 6 and Puppet. Working within an ITIL framework. It would be nice if you also had a few of the following: Experience/knowledge of Redhat Openshift Enterprise 3 deployment and administration. Experience/knowledge of Docker and Containers-as-a-Service in a Linux environment. Experience/knowledge of Ansible Experience/knowledge of AIX. Experience/knowledge of Oracle Solaris 10 and 11, including zone administration and ZFS. Knowledge of the underlying hardware/Hypervisor - Oracle, Cisco UCS and VMWare. Experience/knowledge of UNIX security hardening. UNIX Shell Scripting. Experience/knowledge of APIGee Edge deployment and administration. Experience working in a similar sized organisation. As an Engineer you would have exposure to the following: Unix/Linux administration, with continual monitoring of a wide variety of production and test systems in line with the Service Level Agreement. All aspects of systems administration, with patching, backups, support & performance tuning playing a key part. Providing a technical capability for the creation of an administration function, for a container-as -a-service platform. Work with 3rd party support organisations where appropriate to progress issues. Proactively develop and improve processes to drive service improvement. Mentoring and developing the skills of junior technical staff Develop roadmaps for the Redhat platform Take part in an on call support rota. For further information about the role please apply. Lorien Plc is acting as an Employment Agency in relation to this vacancy.
26/05/2020
Full time
Senior Linux Administrator (Red Hat Linux) I am currently recruiting for a Senior Linux Engineer with Red Hat Linux experience to join one of the UK's best known Financial Services organisations based in Swindon on a perm basis. As a Lead Infrastructure Support Specialist, you will play a key role in supporting and optimising our existing systems, as well as helping to shape our team's strategy and direction. You will be an experienced system administrator, equally at home carrying out day to day support tasks, providing leadership and guidance to the IT Support UNIX team or helping to ensure that new systems are delivered to our agreed standards. As an Infrastructure Specialist Lead within the IT Support team you would already have a deep technical knowledge of Redhat Linux and Solaris and leading a technical team and have the following skills. Proven system administration skills around Red Hat Enterprise Linux 6 and 7. This should include Satellite 6 and Puppet. Working within an ITIL framework. It would be nice if you also had a few of the following: Experience/knowledge of Redhat Openshift Enterprise 3 deployment and administration. Experience/knowledge of Docker and Containers-as-a-Service in a Linux environment. Experience/knowledge of Ansible Experience/knowledge of AIX. Experience/knowledge of Oracle Solaris 10 and 11, including zone administration and ZFS. Knowledge of the underlying hardware/Hypervisor - Oracle, Cisco UCS and VMWare. Experience/knowledge of UNIX security hardening. UNIX Shell Scripting. Experience/knowledge of APIGee Edge deployment and administration. Experience working in a similar sized organisation. As an Engineer you would have exposure to the following: Unix/Linux administration, with continual monitoring of a wide variety of production and test systems in line with the Service Level Agreement. All aspects of systems administration, with patching, backups, support & performance tuning playing a key part. Providing a technical capability for the creation of an administration function, for a container-as -a-service platform. Work with 3rd party support organisations where appropriate to progress issues. Proactively develop and improve processes to drive service improvement. Mentoring and developing the skills of junior technical staff Develop roadmaps for the Redhat platform Take part in an on call support rota. For further information about the role please apply. Lorien Plc is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
St. Albans, Hertfordshire, United Kingdom
Cloud Engineer/Senior Support Engineer - Azure, VMWare/MSP Hertfordshire -St Albans, Welwyn Garden City, Luton, area Are you looking to working for an established company who still function like an exciting start-up environment? Is professional development and working for a company that funds your certifications and exams something that's missing from your current role? do you like working in a challenging but rewarding environment?.. An award-winning MSP is looking for a Senior Cloud Engineer to join their operations team who monitor and support their client's Cloud services and infrastructure. Your project experience will be valuable within this role the overall responsibility is for the delivery of all technical projects across the business. Required experience: Previous commercial experience in a cloud centric support role, ideally in a fast paced, time sensitive environment Commercial experience in 3rd line support Experience supporting shared storage infrastructure Must be an excellent communicator, able to work in a collaborative team to set timescales The ability to participate in 24/7 on-call rota Tech: Experience supporting Microsoft environments, Linux experience is desirable Extensive experience with Azure Strong Virtualization, VMWare skills Experience with vCloud Director, vSphere or similar Experience with Scripting languages (PowerShell, Perl, PHP, VBScript etc.) Strong Networking knowledge VMware or Azure Certifications are highly desirable The company offer a salary up to £50,000 + benefits and bonus plus a clearly defined development and training path Please apply to this advert of contact me to discuss the full details. All candidates applying must be eligible to work in the UK without sponsorship.
26/05/2020
Full time
Cloud Engineer/Senior Support Engineer - Azure, VMWare/MSP Hertfordshire -St Albans, Welwyn Garden City, Luton, area Are you looking to working for an established company who still function like an exciting start-up environment? Is professional development and working for a company that funds your certifications and exams something that's missing from your current role? do you like working in a challenging but rewarding environment?.. An award-winning MSP is looking for a Senior Cloud Engineer to join their operations team who monitor and support their client's Cloud services and infrastructure. Your project experience will be valuable within this role the overall responsibility is for the delivery of all technical projects across the business. Required experience: Previous commercial experience in a cloud centric support role, ideally in a fast paced, time sensitive environment Commercial experience in 3rd line support Experience supporting shared storage infrastructure Must be an excellent communicator, able to work in a collaborative team to set timescales The ability to participate in 24/7 on-call rota Tech: Experience supporting Microsoft environments, Linux experience is desirable Extensive experience with Azure Strong Virtualization, VMWare skills Experience with vCloud Director, vSphere or similar Experience with Scripting languages (PowerShell, Perl, PHP, VBScript etc.) Strong Networking knowledge VMware or Azure Certifications are highly desirable The company offer a salary up to £50,000 + benefits and bonus plus a clearly defined development and training path Please apply to this advert of contact me to discuss the full details. All candidates applying must be eligible to work in the UK without sponsorship.
Advantage Resourcing
Reading, Berkshire, United Kingdom
Social Media Manager. 12 Month FTC paying £23k - £25k plus bonus. Advantage Resourcing are currently recruiting for a Social Media Manager to join a prestigious Global Technology business based in Reading. OVERVIEW: You will be responsible for enabling social marketing best-practice across 36 global markets. Working within the wider Gaming Integrated marketing team, the Social Media Manager will ensure alignment with global social objectives and provide the valuable support local markets need to run their channels. The goal is to deliver best-in-class content which drives impact through local social media channels. OBJECTIVES Partner with the global social media team to ensure content lands in market accurately and effectively. Support the global social media team in leading the content implementation, localization and creation for key 1st & 3rd Party global campaigns. Support the local marketing teams across 36 markets in creating bespoke local content to support local and regional beats and campaigns. REQUIRED EXPERIENCE: Experience of working within social media marketing for a brand or agency, ideally within the entertainment sector. Experience in the management of content creation across various disciplines. Strong creative eye with a solid understanding of social media best practice and content. CORE RESPONSIBILITIES: 1 Partner closely with the global social media managers and their global social agency to plan, curate and distribute key global content to international social teams. Provide assets, guidance and support to local teams and ensure they have the tools they need to support global business priorities across Console, Games and Services. 2 Coordinate the creation of bespoke content for local markets. From one off assets to full campaigns, you manage the creative process through to delivery of content to the briefing team. 3 Oversee the review process for local content creations, ensuring all in-market created content has been reviewed and approved, where necessary. 4 Drive innovation, learning and best practices within the international social community. Provide insights and best practices to our local teams to help improve the efficiencies and effectiveness of their social content. If you are interested in finding out more information about this fantastic opportunity, please call Tom Johnson or email - Ref 834360 Advantage Resourcing is a service driven recruitment consultancy.
26/05/2020
Social Media Manager. 12 Month FTC paying £23k - £25k plus bonus. Advantage Resourcing are currently recruiting for a Social Media Manager to join a prestigious Global Technology business based in Reading. OVERVIEW: You will be responsible for enabling social marketing best-practice across 36 global markets. Working within the wider Gaming Integrated marketing team, the Social Media Manager will ensure alignment with global social objectives and provide the valuable support local markets need to run their channels. The goal is to deliver best-in-class content which drives impact through local social media channels. OBJECTIVES Partner with the global social media team to ensure content lands in market accurately and effectively. Support the global social media team in leading the content implementation, localization and creation for key 1st & 3rd Party global campaigns. Support the local marketing teams across 36 markets in creating bespoke local content to support local and regional beats and campaigns. REQUIRED EXPERIENCE: Experience of working within social media marketing for a brand or agency, ideally within the entertainment sector. Experience in the management of content creation across various disciplines. Strong creative eye with a solid understanding of social media best practice and content. CORE RESPONSIBILITIES: 1 Partner closely with the global social media managers and their global social agency to plan, curate and distribute key global content to international social teams. Provide assets, guidance and support to local teams and ensure they have the tools they need to support global business priorities across Console, Games and Services. 2 Coordinate the creation of bespoke content for local markets. From one off assets to full campaigns, you manage the creative process through to delivery of content to the briefing team. 3 Oversee the review process for local content creations, ensuring all in-market created content has been reviewed and approved, where necessary. 4 Drive innovation, learning and best practices within the international social community. Provide insights and best practices to our local teams to help improve the efficiencies and effectiveness of their social content. If you are interested in finding out more information about this fantastic opportunity, please call Tom Johnson or email - Ref 834360 Advantage Resourcing is a service driven recruitment consultancy.
Accudo Solutions Ltd
Bristol, Somerset, United Kingdom
Our Bristol based client, a successful and innovative UK business is looking for an experienced and motivated Lead IT Support Engineer to manage a team of 2nd/3rd Line Analysts. Located in Bristol city centre this is an excellent opportunity for someone who has strong leadership and communication skills who is looking for a new challenge. The Lead IT Support Engineer will be passionate about developing and improving technical service delivery, with the emphasis on customer focus. Your strength will be in getting the very best from team members, whilst identifying new areas and initiatives to improve service. This is a great opportunity to work for a thriving UK based corporate that are looking for an experienced Lead IT Support Engineer. Focussed on proactively delegating tasks, you will have proven skills in mentoring and coaching your team members, upskilling and encouraging ownership. As key appointment, the Lead IT Support Engineer must have: Essential skills and Experience: Excellent technical expertise across technical and application support Excellent leadership and influencing skills Experience in upskilling and motivating team members Excellent communications skills and able to efficiently delegate tasks A real passion for upholding technical service delivery ITIL Thrives on driving change and championing continuous service improvements Our client is entering a new and exciting phase in IS, and with a bright future secured for the business, the timing would be good to join this particular IT function. In return for your experience our client is offering the successful Lead IT Support Engineer a salary of £35,000 - £40,000 + Bonus + Benefits. Accudo Solutions are acting as an employment agency in relation to this position.
26/05/2020
Full time
Our Bristol based client, a successful and innovative UK business is looking for an experienced and motivated Lead IT Support Engineer to manage a team of 2nd/3rd Line Analysts. Located in Bristol city centre this is an excellent opportunity for someone who has strong leadership and communication skills who is looking for a new challenge. The Lead IT Support Engineer will be passionate about developing and improving technical service delivery, with the emphasis on customer focus. Your strength will be in getting the very best from team members, whilst identifying new areas and initiatives to improve service. This is a great opportunity to work for a thriving UK based corporate that are looking for an experienced Lead IT Support Engineer. Focussed on proactively delegating tasks, you will have proven skills in mentoring and coaching your team members, upskilling and encouraging ownership. As key appointment, the Lead IT Support Engineer must have: Essential skills and Experience: Excellent technical expertise across technical and application support Excellent leadership and influencing skills Experience in upskilling and motivating team members Excellent communications skills and able to efficiently delegate tasks A real passion for upholding technical service delivery ITIL Thrives on driving change and championing continuous service improvements Our client is entering a new and exciting phase in IS, and with a bright future secured for the business, the timing would be good to join this particular IT function. In return for your experience our client is offering the successful Lead IT Support Engineer a salary of £35,000 - £40,000 + Bonus + Benefits. Accudo Solutions are acting as an employment agency in relation to this position.
HW Search & Selection
Telford, Shropshire, United Kingdom
Infrastructure Support/Technical Support/Desktop Support/2nd/3rd Line Technical Support - Office 365 A leading Company in Shropshire now has an opportunity for an infrastructure Support Engineer with a broad range of technical skills. The environment the desktop support person will be supporting is a Microsoft environment with Office 365. This is an established Company with a friendly environment and around 40 staff, so it will suit someone who is good with users. At present there is one person in IT as well as an IT Services Company. The Technical Support Engineer will have the ability to pick up new skills quickly. They want a mid-level Technical Support person who can provide day to day support as well come up with new ideas to make technology run smoothly. There are also new projects that the Technical Support Engineer will be involved in such as a SAP implementation, so there is lots of interesting things to keep you busy. Some of infrastructure engineers responsibilities will include; Office 365 support Setting up new users Technical Support IT Strategy Desktop Support Office Moves This will suit someone with a broad range of technical support skills who isn't afraid to get their hands-dirty. This is a role that has lots of potential to grow. Please forward your CV urgently.
26/05/2020
Full time
Infrastructure Support/Technical Support/Desktop Support/2nd/3rd Line Technical Support - Office 365 A leading Company in Shropshire now has an opportunity for an infrastructure Support Engineer with a broad range of technical skills. The environment the desktop support person will be supporting is a Microsoft environment with Office 365. This is an established Company with a friendly environment and around 40 staff, so it will suit someone who is good with users. At present there is one person in IT as well as an IT Services Company. The Technical Support Engineer will have the ability to pick up new skills quickly. They want a mid-level Technical Support person who can provide day to day support as well come up with new ideas to make technology run smoothly. There are also new projects that the Technical Support Engineer will be involved in such as a SAP implementation, so there is lots of interesting things to keep you busy. Some of infrastructure engineers responsibilities will include; Office 365 support Setting up new users Technical Support IT Strategy Desktop Support Office Moves This will suit someone with a broad range of technical support skills who isn't afraid to get their hands-dirty. This is a role that has lots of potential to grow. Please forward your CV urgently.
Global Technology Solutions Ltd
Aldershot, Hampshire, United Kingdom
DV level Security Cleared Wintel Engineer's required for a new permanent role. Location - Aldershot - M4 Corridor Due to the nature of the company the applicant must already hold live DV level security clearance for this role. As there is Travel a small element of required you will need to hold a full driving licence. ROLE AND RESPONSIBILITIES 2nd/3rd line support to cover a range of technologies in a Windows/VMware environment: *Minimum of 2 years of experience in Wintel, VMware, Windows System Administration and ESXi *With a good working experience in CMDB, Managing and Deploying Active Directory, DNS, WSUS, GPO, and DHCP in Windows Server. *Experience managing and maintaining Virtual Environments using VMware Server *Knowledgeable in Managing and Configuring Microsoft SQL Server *Experience in system and data backup and executing recovery using third party applications/appliances. *Good working experience troubleshooting WLAN and LAN connection. *With a strong background in Microsoft Office Products such as Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook. *Experience deploying Windows Server patches *Managing and Configuring VMWare Infrastructure using VRA/VRO. *Technology refresh projects for Windows/VMware server environments. *Experience managing virtual desktops, eg VMware Horizon *Knowledgeable Server Provisioning and Decommissioning for Physical and VM. KEY SKILLS *System administration skills - Microsoft based, Active Directory services and Group Policy Objects, Scripting knowledge (PowerShell, VB) *Knowledge in software distribution tools (SCCM, InTune) *Understanding of patch management tools such as WSUS *Knowledge of Windows 10 Understanding of technologies - cloud, networking, virtualization, storage, data protection and Virtual Desktop Infrastructure, Microsoft Office *The candidate should have strong knowledge and experience of programs that are run and executed using SAFe (Scaled Agile Framework)/Lean-Agile Method If you have the outlined skills and experience please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
26/05/2020
Full time
DV level Security Cleared Wintel Engineer's required for a new permanent role. Location - Aldershot - M4 Corridor Due to the nature of the company the applicant must already hold live DV level security clearance for this role. As there is Travel a small element of required you will need to hold a full driving licence. ROLE AND RESPONSIBILITIES 2nd/3rd line support to cover a range of technologies in a Windows/VMware environment: *Minimum of 2 years of experience in Wintel, VMware, Windows System Administration and ESXi *With a good working experience in CMDB, Managing and Deploying Active Directory, DNS, WSUS, GPO, and DHCP in Windows Server. *Experience managing and maintaining Virtual Environments using VMware Server *Knowledgeable in Managing and Configuring Microsoft SQL Server *Experience in system and data backup and executing recovery using third party applications/appliances. *Good working experience troubleshooting WLAN and LAN connection. *With a strong background in Microsoft Office Products such as Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook. *Experience deploying Windows Server patches *Managing and Configuring VMWare Infrastructure using VRA/VRO. *Technology refresh projects for Windows/VMware server environments. *Experience managing virtual desktops, eg VMware Horizon *Knowledgeable Server Provisioning and Decommissioning for Physical and VM. KEY SKILLS *System administration skills - Microsoft based, Active Directory services and Group Policy Objects, Scripting knowledge (PowerShell, VB) *Knowledge in software distribution tools (SCCM, InTune) *Understanding of patch management tools such as WSUS *Knowledge of Windows 10 Understanding of technologies - cloud, networking, virtualization, storage, data protection and Virtual Desktop Infrastructure, Microsoft Office *The candidate should have strong knowledge and experience of programs that are run and executed using SAFe (Scaled Agile Framework)/Lean-Agile Method If you have the outlined skills and experience please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
RAN Support Engineer Management and Operational performance of 4G RAN/5G FWA network Provide assistance to the Front Office on 3rd line network faults, monitors and maintains the operational status of RAN through regular evaluation of trouble ticket reports and performance statistics. Engage in Resolver Groups within 3rd parties to resolve defects, problems or incidents. FOA support for new hardware and software upgrades, new feature introductions, software updates. Responsibility for completion of technical support deliverables defined in the project plan. Maintains close relations with third parties, like vendors, to be able to monitor progress of reported problems, known caveats, newly available features, software upgrades and hardware products. This to be able to foresee possible conflicts and improvements to operational services. Assist in design, engineering, testing and rollout of newly defined products/services, including automation solutions. Take part in on-call rota to provide out-of-hours support. Find the resolution/workaround for troubles, update trouble reports and dispatch fault repair tasks Replace failed resources, activate cold stand-by resource units, support fault management escalations Perform functional tests of repaired resources Create & update the Preventive Maintenance procedure and schedule Prepare step-by-step guideline for all kinds of preventive maintenance tasks in scope of the RAN/Transmission network Create the work order for preventive maintenance and implement the planned work order effectively and according to the product guidelines Report on the status of Preventive Maintenance result for the RAN Required compentencies BA/BSc degree in Engineering or Computer Science At least 5 years experience in RAN or support, of which at least 2 years in a 2nd/3rd line support environment. Good knowledge and understanding of applicable OSS platforms. Experience of service management tools. Use of BMC Remedy and Mycom OSI would be an advantage. Fluent English spoken and written
26/05/2020
Project-based
RAN Support Engineer Management and Operational performance of 4G RAN/5G FWA network Provide assistance to the Front Office on 3rd line network faults, monitors and maintains the operational status of RAN through regular evaluation of trouble ticket reports and performance statistics. Engage in Resolver Groups within 3rd parties to resolve defects, problems or incidents. FOA support for new hardware and software upgrades, new feature introductions, software updates. Responsibility for completion of technical support deliverables defined in the project plan. Maintains close relations with third parties, like vendors, to be able to monitor progress of reported problems, known caveats, newly available features, software upgrades and hardware products. This to be able to foresee possible conflicts and improvements to operational services. Assist in design, engineering, testing and rollout of newly defined products/services, including automation solutions. Take part in on-call rota to provide out-of-hours support. Find the resolution/workaround for troubles, update trouble reports and dispatch fault repair tasks Replace failed resources, activate cold stand-by resource units, support fault management escalations Perform functional tests of repaired resources Create & update the Preventive Maintenance procedure and schedule Prepare step-by-step guideline for all kinds of preventive maintenance tasks in scope of the RAN/Transmission network Create the work order for preventive maintenance and implement the planned work order effectively and according to the product guidelines Report on the status of Preventive Maintenance result for the RAN Required compentencies BA/BSc degree in Engineering or Computer Science At least 5 years experience in RAN or support, of which at least 2 years in a 2nd/3rd line support environment. Good knowledge and understanding of applicable OSS platforms. Experience of service management tools. Use of BMC Remedy and Mycom OSI would be an advantage. Fluent English spoken and written
