Two Network Support (NOC) Engineers wanted by established Global IT Managed Service Provider. 12-hour shift rotation (4 on, 4 off). Responsibilities Monitor a variety of devices, services and applications including Servers, Routers and Switches. Provide timely response to incidents, outages and performance issues Categorise issues for escalation to appropriate technical teams Document all actions in accordance with standard company policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Knowledge of network and server infrastructure, including LAN/WAN, Routers, Switches, Firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
26/06/2024
Full time
Two Network Support (NOC) Engineers wanted by established Global IT Managed Service Provider. 12-hour shift rotation (4 on, 4 off). Responsibilities Monitor a variety of devices, services and applications including Servers, Routers and Switches. Provide timely response to incidents, outages and performance issues Categorise issues for escalation to appropriate technical teams Document all actions in accordance with standard company policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Knowledge of network and server infrastructure, including LAN/WAN, Routers, Switches, Firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
2nd Line Support Engineer - Edinburgh (onsite) - £140-165pd - Inside IR35 Loriens Edinburgh based client requires an experienced 2nd Line Support Engineer to join their team for an initial 3 months. Day to day, you will: Participate in the maintenance of all IT hardware (desktop PCs, Mac and Windows laptops, iPads), operating systems and applications, using centrally provided managed desktops whenever possible. Support staff members' individual use of SharePoint for Intranet, synchronised storage, or for collaborative working, providing expert advice, ensuring optimal use of the underlying technology and available opportunities, while maintaining a secure working environment. Provide desktop support and specialist advice to the staff. Participate in major hardware, software, and related process changes by communicating with School staff regarding IS services and local upgrades/changes. The ideal candidate will have: Experience of installing, maintaining, troubleshooting and testing computers (Windows and Mac) and associated peripherals. Ability to quickly learn to use new tools and interfaces effectively and to liaise effectively with IT professional and administrative staff to secure enhancements. The ability to communicate with a diverse audience, with a wide range of technical expertise. Ability to identify, prioritise, plan and manage work independently without direct supervision, and flexibility to accommodate peaks and ad-hoc changes in workload. Experience supporting, SharePoint-based intranets. Due to the nature of the work, this is an onsite opportunity and candidates will be required to attend the Edinburgh office on a daily basis. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
26/06/2024
Project-based
2nd Line Support Engineer - Edinburgh (onsite) - £140-165pd - Inside IR35 Loriens Edinburgh based client requires an experienced 2nd Line Support Engineer to join their team for an initial 3 months. Day to day, you will: Participate in the maintenance of all IT hardware (desktop PCs, Mac and Windows laptops, iPads), operating systems and applications, using centrally provided managed desktops whenever possible. Support staff members' individual use of SharePoint for Intranet, synchronised storage, or for collaborative working, providing expert advice, ensuring optimal use of the underlying technology and available opportunities, while maintaining a secure working environment. Provide desktop support and specialist advice to the staff. Participate in major hardware, software, and related process changes by communicating with School staff regarding IS services and local upgrades/changes. The ideal candidate will have: Experience of installing, maintaining, troubleshooting and testing computers (Windows and Mac) and associated peripherals. Ability to quickly learn to use new tools and interfaces effectively and to liaise effectively with IT professional and administrative staff to secure enhancements. The ability to communicate with a diverse audience, with a wide range of technical expertise. Ability to identify, prioritise, plan and manage work independently without direct supervision, and flexibility to accommodate peaks and ad-hoc changes in workload. Experience supporting, SharePoint-based intranets. Due to the nature of the work, this is an onsite opportunity and candidates will be required to attend the Edinburgh office on a daily basis. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
IS Support Admin | Perm | £25k-£30k |.*D riving required*, covering Milton Keynes and Hanger Lane Our clients are looking for an IT Support Administrator to manage and maintain their IT infrastructure. This role isn't your standard desktop support role and involves many aspects within IT such as system administration, technical support, incident management, asset management, and project work. Key Responsibilities: System Administration Workstation/server builds, OS/server updates, ADS admin, backups, WSUS. Incident & Problem Management Handle incidents, problems, and changes for commercial and production IT systems. Technical Support Provide 1st/2nd line support for all IT issues. Asset Management Manage and maintain IT assets and documentation. Project Work Undertake IT projects as requested. IT Order Management: Oversee IT order processes. Requirements: Windows Desktop 7, 10 & 11 Windows Server (2016, 2022), MS 365 VPN Antivirus software Remote Access Tools VPN Excellent problem-solving and communication skills. Desirable: SAP Active Directory (DNS, DHCP, Groups) Citrix VMware Veritas Backup Exec SharePoint If this is of interest, please apply with your CV and we will be intouch. IS Support Admin | Perm | £25k-£30k |*Driving required*, covering Milton Keynes and Hanger Lane
26/06/2024
Full time
IS Support Admin | Perm | £25k-£30k |.*D riving required*, covering Milton Keynes and Hanger Lane Our clients are looking for an IT Support Administrator to manage and maintain their IT infrastructure. This role isn't your standard desktop support role and involves many aspects within IT such as system administration, technical support, incident management, asset management, and project work. Key Responsibilities: System Administration Workstation/server builds, OS/server updates, ADS admin, backups, WSUS. Incident & Problem Management Handle incidents, problems, and changes for commercial and production IT systems. Technical Support Provide 1st/2nd line support for all IT issues. Asset Management Manage and maintain IT assets and documentation. Project Work Undertake IT projects as requested. IT Order Management: Oversee IT order processes. Requirements: Windows Desktop 7, 10 & 11 Windows Server (2016, 2022), MS 365 VPN Antivirus software Remote Access Tools VPN Excellent problem-solving and communication skills. Desirable: SAP Active Directory (DNS, DHCP, Groups) Citrix VMware Veritas Backup Exec SharePoint If this is of interest, please apply with your CV and we will be intouch. IS Support Admin | Perm | £25k-£30k |*Driving required*, covering Milton Keynes and Hanger Lane
Mechanic (m/f/d) - pharmaceutical production/Google programs/standard PC programs/communication skills/on-call service/German and English Project: For our customer, a large pharmaceutical company based in Kaiseraugst, we are looking for a mechanic (m/f/d). Background: At Roche, 94,000 people in over 100 countries are working on the future of healthcare. Together we have become one of the leading research-based pharmaceutical companies. Our success is based on innovation, curiosity and diversity. With its 1,400 employees, the Kaiseraugst Production Center (PTGA) ensures uninterrupted patient supply with high-quality medicines. PTGA stands for the highest standards of pharmaceutical manufacturing, Roche's largest, most innovative packaging center and the supply of more than 120 countries. Due to the increase in production, fully continuous shift work must be introduced from 2025 (= 3 days early shift, 3 days late shift, 3 days off). The perfect candidate : is a positive-thinking, self-reflective personality with strong team skills. In this sense, the person brings an open and collaborative attitude and mindset that they need to work successfully in a team and across departments. The candidate takes responsibility and lives an open speak-up and error culture. In addition, the person has completed training as a maintenance mechanic and 3 years of professional experience in maintenance. Tasks: Responsibility for GMP-compliant maintenance/repair and troubleshooting of the production facilities within the Solids DP value stream, which is responsible for the production of tablets, capsules and filling of powder into bottles Responsibility for the mechanical availability of the process plants, including production support, troubleshooting, maintenance and problem solving on highly automated systems (first level support) Help increase plant availability Independent execution of planned maintenance activities Create and optimize maintenance plans Collaboration in the creation and optimization of SOPs Safe working in a GMP environment and GMP-compliant documentation Independent development and implementation of smaller plant optimizations in compliance with "Technical Change Management" Collaboration and implementation of continuous improvement measures (CIP) Willingness to work 2 shifts and on-call duty Willingness to work in a self-organized team with a high degree of Personal responsibility in an open and collaborative environment Promote LPS methods and tools together with the team and implement them in day-to-day business Contribute ideas to improve quality, efficiency of systems, cost reduction of processes, and cooperation and implementation of continuous improvement measures (CIP) Must-Haves: Completed vocational training as a maintenance mechanic or comparable training Professional experience in pharmaceutical production, development, quality assurance and control or a similar industry At least 3 years of professional experience in maintenance, ideally in pharmaceutical production or in a highly regulated environment Routine handling of IT systems (eg secure use of Google and standard PC programs) Very good communication skills, both written and spoken, in German Quick comprehension and great interest in technical processes Great willingness and curiosity to develop flexibly and to learn across departments in the spirit of polyvalence A team-oriented mindset with a view to continuous improvement of processes and the ability to deliver consistent, high-level performance in a constantly changing environment Knowledge and commitment to process improvements (eg Lean Production System) and Agile Management are an advantage Ability and openness to recognize and live the opportunities and advantages of change. In this sense, an interest in the areas of coaching and change management is an advantage High level of teamwork and solution orientation as well as collaborative working methods Forward-looking thinking and action and strong conceptual skills Precise and reliable working methods even under time pressure Safe use of standard PC programs Nice to have: Knowledge of the SAP PM module Knowledge of English Reference No.: 923502SDA Role: Mechanic Industry: Pharma Location: Kaiseraugst Workload: 100% (Shift work (= 3 days early shift, 3 days late shift, 3 days off) Start: ASAP (latest possible start date: October 1st, 2024) Duration: 18 On-call duty: 00:00 - 06:00 continuously (6 days a month) Deadline: July 2nd, 2024 If this position has aroused your interest, please send us your complete dossier via the link in this ad . About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specializes in the placement of highly qualified candidates for temporary staffing in the IT, Life Science & Engineering sectors. We offer temporary staffing & payroll services. This is free of charge for our candidates, and we do not charge you any additional fees for payroll either.
26/06/2024
Project-based
Mechanic (m/f/d) - pharmaceutical production/Google programs/standard PC programs/communication skills/on-call service/German and English Project: For our customer, a large pharmaceutical company based in Kaiseraugst, we are looking for a mechanic (m/f/d). Background: At Roche, 94,000 people in over 100 countries are working on the future of healthcare. Together we have become one of the leading research-based pharmaceutical companies. Our success is based on innovation, curiosity and diversity. With its 1,400 employees, the Kaiseraugst Production Center (PTGA) ensures uninterrupted patient supply with high-quality medicines. PTGA stands for the highest standards of pharmaceutical manufacturing, Roche's largest, most innovative packaging center and the supply of more than 120 countries. Due to the increase in production, fully continuous shift work must be introduced from 2025 (= 3 days early shift, 3 days late shift, 3 days off). The perfect candidate : is a positive-thinking, self-reflective personality with strong team skills. In this sense, the person brings an open and collaborative attitude and mindset that they need to work successfully in a team and across departments. The candidate takes responsibility and lives an open speak-up and error culture. In addition, the person has completed training as a maintenance mechanic and 3 years of professional experience in maintenance. Tasks: Responsibility for GMP-compliant maintenance/repair and troubleshooting of the production facilities within the Solids DP value stream, which is responsible for the production of tablets, capsules and filling of powder into bottles Responsibility for the mechanical availability of the process plants, including production support, troubleshooting, maintenance and problem solving on highly automated systems (first level support) Help increase plant availability Independent execution of planned maintenance activities Create and optimize maintenance plans Collaboration in the creation and optimization of SOPs Safe working in a GMP environment and GMP-compliant documentation Independent development and implementation of smaller plant optimizations in compliance with "Technical Change Management" Collaboration and implementation of continuous improvement measures (CIP) Willingness to work 2 shifts and on-call duty Willingness to work in a self-organized team with a high degree of Personal responsibility in an open and collaborative environment Promote LPS methods and tools together with the team and implement them in day-to-day business Contribute ideas to improve quality, efficiency of systems, cost reduction of processes, and cooperation and implementation of continuous improvement measures (CIP) Must-Haves: Completed vocational training as a maintenance mechanic or comparable training Professional experience in pharmaceutical production, development, quality assurance and control or a similar industry At least 3 years of professional experience in maintenance, ideally in pharmaceutical production or in a highly regulated environment Routine handling of IT systems (eg secure use of Google and standard PC programs) Very good communication skills, both written and spoken, in German Quick comprehension and great interest in technical processes Great willingness and curiosity to develop flexibly and to learn across departments in the spirit of polyvalence A team-oriented mindset with a view to continuous improvement of processes and the ability to deliver consistent, high-level performance in a constantly changing environment Knowledge and commitment to process improvements (eg Lean Production System) and Agile Management are an advantage Ability and openness to recognize and live the opportunities and advantages of change. In this sense, an interest in the areas of coaching and change management is an advantage High level of teamwork and solution orientation as well as collaborative working methods Forward-looking thinking and action and strong conceptual skills Precise and reliable working methods even under time pressure Safe use of standard PC programs Nice to have: Knowledge of the SAP PM module Knowledge of English Reference No.: 923502SDA Role: Mechanic Industry: Pharma Location: Kaiseraugst Workload: 100% (Shift work (= 3 days early shift, 3 days late shift, 3 days off) Start: ASAP (latest possible start date: October 1st, 2024) Duration: 18 On-call duty: 00:00 - 06:00 continuously (6 days a month) Deadline: July 2nd, 2024 If this position has aroused your interest, please send us your complete dossier via the link in this ad . About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specializes in the placement of highly qualified candidates for temporary staffing in the IT, Life Science & Engineering sectors. We offer temporary staffing & payroll services. This is free of charge for our candidates, and we do not charge you any additional fees for payroll either.
IT Infrastructure Technician Key benefits include: Attractive salary based on experience Annual bonus Pension matched to 7.5% Earn an extra day off per month with time in lieu Free onsite gym 25 days holiday Free parking/electric charging Based onsite Redhill Opportunity for an IT Infrastructure Technician with a successful, growing organization with headquarters based in Redhill, Surrey. In this role, you will provide IT infrastructure support to the organization, its client projects and its staff. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) and nominated customer gateways, Servers and laptops. Please note you must be eligible for and happy to undergo UK Security Clearance (SC/DV) if you don't already hold it. Key Responsibilities will include: Build laptops, PC's according to internal & customer specifications and inline with company security policies and accreditation standards, including the creation of standardised build images. Ensure smooth running and patching of the desktop environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce Manage and support onsite A/V equipment including Video Conferencing, Projectors etc. Follow departmental change control process and procedures. Adhere to organization cyber security policies. Assist with the administration of nominated customer IT equipment and networks. Be part of the support team for user fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within Service Desk. Work with external suppliers where support cannot be done in house to assist IT with problem resolution. Be part of the 24/7 on call IT rota responding to emergencies as required including remote access or site visits for NSSLGlobal corporate network and users as well as nominated customer networks. Support the IT Infrastructure Engineers as required in providing: Support the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) Support the IT Security Infrastructure as required, including Antivirus, Update/Patch management, Web Filtering Support the Telephony equipment and Servers, installation of telephones onto desks. Support the remote working environment including VPN's and RDP. Key skills and experience required: Mandatory HND/Degree or equivalent in Computer Science or related discipline OR at least 5 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Broad range of technical skills is required in terms of diverse IT hardware and business applications. Sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT Security (anti-virus, hard drive encryption, authentication) Experience of Microsoft Exchange and Email services such as spam filtering and cloud continuity/messaging services. Previous experience covering 1st/2nd line support roles. Must be able to achieve Security Clearance (SC/DV). Desirable Sound technical knowledge of Windows Group Policies and Active Directory would be highly advantageous. Sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam Sound technical knowledge of Virtual Environments (VMware) Experience of administering and supporting Mitel phone system. Relevant Microsoft qualifications. Experience of administering/supporting Blackberry UEM and mobile device management (MDM).
26/06/2024
Full time
IT Infrastructure Technician Key benefits include: Attractive salary based on experience Annual bonus Pension matched to 7.5% Earn an extra day off per month with time in lieu Free onsite gym 25 days holiday Free parking/electric charging Based onsite Redhill Opportunity for an IT Infrastructure Technician with a successful, growing organization with headquarters based in Redhill, Surrey. In this role, you will provide IT infrastructure support to the organization, its client projects and its staff. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) and nominated customer gateways, Servers and laptops. Please note you must be eligible for and happy to undergo UK Security Clearance (SC/DV) if you don't already hold it. Key Responsibilities will include: Build laptops, PC's according to internal & customer specifications and inline with company security policies and accreditation standards, including the creation of standardised build images. Ensure smooth running and patching of the desktop environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce Manage and support onsite A/V equipment including Video Conferencing, Projectors etc. Follow departmental change control process and procedures. Adhere to organization cyber security policies. Assist with the administration of nominated customer IT equipment and networks. Be part of the support team for user fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within Service Desk. Work with external suppliers where support cannot be done in house to assist IT with problem resolution. Be part of the 24/7 on call IT rota responding to emergencies as required including remote access or site visits for NSSLGlobal corporate network and users as well as nominated customer networks. Support the IT Infrastructure Engineers as required in providing: Support the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) Support the IT Security Infrastructure as required, including Antivirus, Update/Patch management, Web Filtering Support the Telephony equipment and Servers, installation of telephones onto desks. Support the remote working environment including VPN's and RDP. Key skills and experience required: Mandatory HND/Degree or equivalent in Computer Science or related discipline OR at least 5 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Broad range of technical skills is required in terms of diverse IT hardware and business applications. Sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT Security (anti-virus, hard drive encryption, authentication) Experience of Microsoft Exchange and Email services such as spam filtering and cloud continuity/messaging services. Previous experience covering 1st/2nd line support roles. Must be able to achieve Security Clearance (SC/DV). Desirable Sound technical knowledge of Windows Group Policies and Active Directory would be highly advantageous. Sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam Sound technical knowledge of Virtual Environments (VMware) Experience of administering and supporting Mitel phone system. Relevant Microsoft qualifications. Experience of administering/supporting Blackberry UEM and mobile device management (MDM).
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
25/06/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
25/06/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
25/06/2024
Full time
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
Production expert in packaging operations (m/f/d) - GMP/MS Office/Google/Packaging/German Project/Role: For our client, a large pharmaceutical company based in Basel, we are looking for a production expert in the packaging operation (m/f/d). Background: The Kaiseraugst production site is responsible for the manufacture and packaging of sterile drugs and supplies the global market with biopharmaceutical drug products. As a production expert (m/f/d) in the packaging department, you will look after the complex systems entrusted to you in all technical and operational matters. In your role, you will work closely with the production units in the value stream and the local interfaces. The willingness to work across departments is a given. As a team player, you are open to new things, have an agile and creative way of thinking, work in a solution-oriented manner, have an "open mindset" and have an "end to end" approach. Tasks & Responsibilities: Professional operation of the systems in the area of responsibility Support in the professional elimination of faults in highly automated systems Detecting, analysing and evaluating system malfunctions Ensuring and optimizing plant availability Work in accordance with regulatory requirements Working safely in a GMP environment GMP-compliant documentation Training employees in the use of the systems Collaboration in continuous process and plant optimization Planning, monitoring, processing and coordinating the necessary measures to maintain the condition of the plant in compliance with "change management" Independently carry out conversion work (format change) Willingness to work 3 shifts Self-organized work and living the LEAN idea Must-Haves: Completed technical training 1-3 years of professional experience in production, ideally in the pharmaceutical or highly regulated environment (food industry) Safe use of standard PC programs (MS Office and Google) Fluent written and spoken German Technical understanding as well as an independent, communicative, resilient and flexible personality, enjoyment of independent work, responsibility and team player Forward-looking thinking and action as well as strong conceptual skills Precise and reliable working even under time pressure Nice to have: Knowledge of SAP LPS (Lean Production System) knowledge Handling key figures eg OEE Reference no.: 923500OK Role: Production expert in the packaging plant (m/f/d) Industry: Pharma Location: Kaiseraugst Workload: 100% (3-shift) Start: immediately (latest possible start date: August 1st, 2024) Duration: permanent Application deadline: July 2nd, 2024 If this position has aroused your interest, please send us your complete dossier via the link in this ad. If this position does not match your profile and you would like to receive another position directly, you can also send us your dossier via this ad . Contact us for more information about our company. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specializes in the placement of IT candidates for contract work. We were founded in 1997 by IT professionals and therefore know how important professional support is when looking for and working on projects.
25/06/2024
Project-based
Production expert in packaging operations (m/f/d) - GMP/MS Office/Google/Packaging/German Project/Role: For our client, a large pharmaceutical company based in Basel, we are looking for a production expert in the packaging operation (m/f/d). Background: The Kaiseraugst production site is responsible for the manufacture and packaging of sterile drugs and supplies the global market with biopharmaceutical drug products. As a production expert (m/f/d) in the packaging department, you will look after the complex systems entrusted to you in all technical and operational matters. In your role, you will work closely with the production units in the value stream and the local interfaces. The willingness to work across departments is a given. As a team player, you are open to new things, have an agile and creative way of thinking, work in a solution-oriented manner, have an "open mindset" and have an "end to end" approach. Tasks & Responsibilities: Professional operation of the systems in the area of responsibility Support in the professional elimination of faults in highly automated systems Detecting, analysing and evaluating system malfunctions Ensuring and optimizing plant availability Work in accordance with regulatory requirements Working safely in a GMP environment GMP-compliant documentation Training employees in the use of the systems Collaboration in continuous process and plant optimization Planning, monitoring, processing and coordinating the necessary measures to maintain the condition of the plant in compliance with "change management" Independently carry out conversion work (format change) Willingness to work 3 shifts Self-organized work and living the LEAN idea Must-Haves: Completed technical training 1-3 years of professional experience in production, ideally in the pharmaceutical or highly regulated environment (food industry) Safe use of standard PC programs (MS Office and Google) Fluent written and spoken German Technical understanding as well as an independent, communicative, resilient and flexible personality, enjoyment of independent work, responsibility and team player Forward-looking thinking and action as well as strong conceptual skills Precise and reliable working even under time pressure Nice to have: Knowledge of SAP LPS (Lean Production System) knowledge Handling key figures eg OEE Reference no.: 923500OK Role: Production expert in the packaging plant (m/f/d) Industry: Pharma Location: Kaiseraugst Workload: 100% (3-shift) Start: immediately (latest possible start date: August 1st, 2024) Duration: permanent Application deadline: July 2nd, 2024 If this position has aroused your interest, please send us your complete dossier via the link in this ad. If this position does not match your profile and you would like to receive another position directly, you can also send us your dossier via this ad . Contact us for more information about our company. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specializes in the placement of IT candidates for contract work. We were founded in 1997 by IT professionals and therefore know how important professional support is when looking for and working on projects.
Office 365 Infrastructure Security Engineer - Azure, Security, O365, McAfee EPO My client are a Global Manufacturing company who are looking for a Office 365 Security Infrastructure Engineer. This role you will work closely with the European Network and Security Manager working on O365 and Azure. The company is looking for someone looking to progress from day to day 1st/2nd line support into the security side of the business and build on an existing information security program as well as ongoing security projects that address information security risks and compliance requirements. Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information. You will need to have ideally worked within a global business and dealt with dealing with Infrastructure Security on a 5000+ users scale. This is a hybird role onsite 2-3 days a week onsite in London and Harlow. Key Skills MS Azure Security MS Office 365 Security McAFee EPO experience Security Firewalls Active Directory
25/06/2024
Full time
Office 365 Infrastructure Security Engineer - Azure, Security, O365, McAfee EPO My client are a Global Manufacturing company who are looking for a Office 365 Security Infrastructure Engineer. This role you will work closely with the European Network and Security Manager working on O365 and Azure. The company is looking for someone looking to progress from day to day 1st/2nd line support into the security side of the business and build on an existing information security program as well as ongoing security projects that address information security risks and compliance requirements. Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information. You will need to have ideally worked within a global business and dealt with dealing with Infrastructure Security on a 5000+ users scale. This is a hybird role onsite 2-3 days a week onsite in London and Harlow. Key Skills MS Azure Security MS Office 365 Security McAFee EPO experience Security Firewalls Active Directory
IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer experience that the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA's Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolver teams Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams, SharePoint, Exchange Business Competencies: Excellent communication skills (Communication to customers verbal and written is mandatory) Good problem-solving skills Organise workload effectively. Decision-making skills A Professional working attitude Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
25/06/2024
Full time
IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer experience that the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position Responsibilities: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLA's Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolver teams Creating knowledge articles and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams, SharePoint, Exchange Business Competencies: Excellent communication skills (Communication to customers verbal and written is mandatory) Good problem-solving skills Organise workload effectively. Decision-making skills A Professional working attitude Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
3rd Line Support Engineer Based in Portsmouth £57,000 per annum Must hold active SC Clearance We are looking for a 3rd line Core Application Support Engineer to maintain a complex secure solution. The role will primarily involve incident management on our clients' live system, on incidents that have been escalated from 2nd line resources that are often remotely based environments. Your responsibilities will also include delivering infrastructure development and testing of upgrades, patches and new software solutions. Your transferable skills and experience: SharePoint - Server management, SharePoint permissions, SharePoint Application integration VMWare Horizon VDIs VSphere virtualization Group Policy management SKYPE server File Share and NTFS permissions NGINX Hyper V Exchange 2013/2016 Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/background in 3rd line support this could be the next opportunity for you. If you are interested in this role or wish to apply please feel free to reply to this advert or call me. Many thanks,
24/06/2024
Full time
3rd Line Support Engineer Based in Portsmouth £57,000 per annum Must hold active SC Clearance We are looking for a 3rd line Core Application Support Engineer to maintain a complex secure solution. The role will primarily involve incident management on our clients' live system, on incidents that have been escalated from 2nd line resources that are often remotely based environments. Your responsibilities will also include delivering infrastructure development and testing of upgrades, patches and new software solutions. Your transferable skills and experience: SharePoint - Server management, SharePoint permissions, SharePoint Application integration VMWare Horizon VDIs VSphere virtualization Group Policy management SKYPE server File Share and NTFS permissions NGINX Hyper V Exchange 2013/2016 Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/background in 3rd line support this could be the next opportunity for you. If you are interested in this role or wish to apply please feel free to reply to this advert or call me. Many thanks,
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
21/06/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
21/06/2024
Full time
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We are looking for one "remote Ruby-Developer" to start ASAP an initial contract until 31-DEC-2024 (extensions possible) for an international Org' -client in ROME, where 100% REMOTE work is possible. Possibility of extension based on performance and budget availability. English speaking environment. Our client is an international organisation in Rome and a great reference in any CV! 100% Off-site/Off-shore. A competitive rate will increase chances to be selected. BACKGROUND Our UN-client is undergoing an internal recalibration which includes changes to the organigram, and a review of roles, responsibilities, and processes. These changes will impact corporate IT systems and must be planned and implemented in an orderly manner to support the organization. Under the PM, you will provide technical expertise to analyse the impact of the Recalibration exercise on Ruby on Rails applications. You will design and develop the solutions to adopt the changes in the impacted applications. TASKS Analyse the information available on the organizational changes including the updated organigram, updated functions and changes to the delegation of authority. Analyse the impacted Ruby applications and design a solution to embed the requirements of Recalibration within these applications. Once the design is internally approved, develop the required changes Support the UAT of the changes, addressing bugs or other issues Support the deployment of the changes to Production Continue iterative improvements of Ruby on Rails applications Provide technical knowledge in engineering, releasing and maintaining web-based enterprise applications Update the IT Knowledge Base, ensuring application documentation is up-to-date and available Any other support duties as required SKILLS The consultant must have minimum 6 years enterprise development experience, of which 2 years of experience will be with the Ruby on Rails Development Framework using Behaviour/Test Driven Development methodology. The consultant must have built APIs for Ruby on Rails applications. Participation in open source projects is desirable. University degree in Computer Science, Engineering, Mathematics or related discipline At least six years of professional work experience Experience of managing support tickets, providing feeding, ensuring efficient turnaround of issues. Excellent development skills in Ruby on Rails and other web technology platforms Solid UNIX Systems Administration skills Container architecture such as Kubernetes Design and debugging of TCP/IP(v4) networks Configuration Management Virtualization with VMware ESX PostgreSQL 9.x administration Knowledge of GIT versioning systems Nginx/haproxy Operating Systems: Mac OSX, Linux, Windows Excellent written and verbal communication skills in English essential. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. Please apply when you are available immediately or on short notice (and Full-time). Please respect, that I am NOT working with agencies/companies. The latest deadline to provide any relevant CVs is by 2nd July (COB), indicating candidates' daily offsite rate and availability. Shortlisted candidates may be required to complete a 15 minutes exercise to evaluate their Ruby on Rails skills in the interview. Only profiles fully matching the requirements will be taken into consideration and you will be contacted only in the event that a potential candidate(s) is/are selected for a test/interview. CVs needs to include details of what the candidates actually worked on as part of their prior experience - listing role or project titles is not useful in the evaluation of their knowledge or experience. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the UN-client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For OFF-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with team.
21/06/2024
Project-based
We are looking for one "remote Ruby-Developer" to start ASAP an initial contract until 31-DEC-2024 (extensions possible) for an international Org' -client in ROME, where 100% REMOTE work is possible. Possibility of extension based on performance and budget availability. English speaking environment. Our client is an international organisation in Rome and a great reference in any CV! 100% Off-site/Off-shore. A competitive rate will increase chances to be selected. BACKGROUND Our UN-client is undergoing an internal recalibration which includes changes to the organigram, and a review of roles, responsibilities, and processes. These changes will impact corporate IT systems and must be planned and implemented in an orderly manner to support the organization. Under the PM, you will provide technical expertise to analyse the impact of the Recalibration exercise on Ruby on Rails applications. You will design and develop the solutions to adopt the changes in the impacted applications. TASKS Analyse the information available on the organizational changes including the updated organigram, updated functions and changes to the delegation of authority. Analyse the impacted Ruby applications and design a solution to embed the requirements of Recalibration within these applications. Once the design is internally approved, develop the required changes Support the UAT of the changes, addressing bugs or other issues Support the deployment of the changes to Production Continue iterative improvements of Ruby on Rails applications Provide technical knowledge in engineering, releasing and maintaining web-based enterprise applications Update the IT Knowledge Base, ensuring application documentation is up-to-date and available Any other support duties as required SKILLS The consultant must have minimum 6 years enterprise development experience, of which 2 years of experience will be with the Ruby on Rails Development Framework using Behaviour/Test Driven Development methodology. The consultant must have built APIs for Ruby on Rails applications. Participation in open source projects is desirable. University degree in Computer Science, Engineering, Mathematics or related discipline At least six years of professional work experience Experience of managing support tickets, providing feeding, ensuring efficient turnaround of issues. Excellent development skills in Ruby on Rails and other web technology platforms Solid UNIX Systems Administration skills Container architecture such as Kubernetes Design and debugging of TCP/IP(v4) networks Configuration Management Virtualization with VMware ESX PostgreSQL 9.x administration Knowledge of GIT versioning systems Nginx/haproxy Operating Systems: Mac OSX, Linux, Windows Excellent written and verbal communication skills in English essential. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. Please apply when you are available immediately or on short notice (and Full-time). Please respect, that I am NOT working with agencies/companies. The latest deadline to provide any relevant CVs is by 2nd July (COB), indicating candidates' daily offsite rate and availability. Shortlisted candidates may be required to complete a 15 minutes exercise to evaluate their Ruby on Rails skills in the interview. Only profiles fully matching the requirements will be taken into consideration and you will be contacted only in the event that a potential candidate(s) is/are selected for a test/interview. CVs needs to include details of what the candidates actually worked on as part of their prior experience - listing role or project titles is not useful in the evaluation of their knowledge or experience. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the UN-client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For OFF-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with team.
2nd Line Support Engineer Based in Cornwall £25,000 - £27,000 per annum Must be eligible for High Level Security Clearance We are looking for a 2nd Line Support Technician to maintain service to our armed forces during training at our sites in the South West. Your role will involve resolving all delivery issues, providing solutions and fixes. You will be working on our Support Works ticketing system to record all aspects/issues and related fixes while ensuring disruption to service is kept to a minimum. Ideal candidates will have knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate Your experience Understanding of IT support and infrastructure, team working. As this is a training role a willingness to learn and progress current knowledge/skills is most important. Tasks to include: Assigned Service Desk Support Calls are responded to and completed within the timescales laid down in the SLA. To deploy images and software to workstations using Microsoft SCCM or current deployment applications. Research, develop, build, test and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Maintain the security of the network services in accordance with the Establishment's Security Operating Orders and current process documentation
20/06/2024
Full time
2nd Line Support Engineer Based in Cornwall £25,000 - £27,000 per annum Must be eligible for High Level Security Clearance We are looking for a 2nd Line Support Technician to maintain service to our armed forces during training at our sites in the South West. Your role will involve resolving all delivery issues, providing solutions and fixes. You will be working on our Support Works ticketing system to record all aspects/issues and related fixes while ensuring disruption to service is kept to a minimum. Ideal candidates will have knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate Your experience Understanding of IT support and infrastructure, team working. As this is a training role a willingness to learn and progress current knowledge/skills is most important. Tasks to include: Assigned Service Desk Support Calls are responded to and completed within the timescales laid down in the SLA. To deploy images and software to workstations using Microsoft SCCM or current deployment applications. Research, develop, build, test and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Maintain the security of the network services in accordance with the Establishment's Security Operating Orders and current process documentation
Wintel Engineer + Corsham or Insworth + £50,000 - £55,000 + Must hold SC and eligible for DV + 5 Days per week on site We are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution. The role will primarily involve incident management on our clients' live operational military system, on incidents that have been escalated from 2nd line resources that are often remotely based environments. Your transferable skills and experience: Microsoft Windows Server 2012/2016 or later/Linux knowledge (Nice to have) Thin Client Solutions Microsoft HyperV virtualization/VMware Vsphere 6+/Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI, Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN/NAS) Strong PowerShell and other Scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more)
20/06/2024
Full time
Wintel Engineer + Corsham or Insworth + £50,000 - £55,000 + Must hold SC and eligible for DV + 5 Days per week on site We are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution. The role will primarily involve incident management on our clients' live operational military system, on incidents that have been escalated from 2nd line resources that are often remotely based environments. Your transferable skills and experience: Microsoft Windows Server 2012/2016 or later/Linux knowledge (Nice to have) Thin Client Solutions Microsoft HyperV virtualization/VMware Vsphere 6+/Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI, Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN/NAS) Strong PowerShell and other Scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more)
Wintel Engineer + Corsham or Insworth + £50,000 - £55,000 + Must hold SC and eligible for DV + 5 Days per week on site We are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution. The role will primarily involve incident management on our clients' live operational military system, on incidents that have been escalated from 2nd line resources that are often remotely based environments. Your transferable skills and experience: Microsoft Windows Server 2012/2016 or later/Linux knowledge (Nice to have) Thin Client Solutions Microsoft HyperV virtualization/VMware Vsphere 6+/Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI, Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN/NAS) Strong PowerShell and other Scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more)
20/06/2024
Full time
Wintel Engineer + Corsham or Insworth + £50,000 - £55,000 + Must hold SC and eligible for DV + 5 Days per week on site We are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution. The role will primarily involve incident management on our clients' live operational military system, on incidents that have been escalated from 2nd line resources that are often remotely based environments. Your transferable skills and experience: Microsoft Windows Server 2012/2016 or later/Linux knowledge (Nice to have) Thin Client Solutions Microsoft HyperV virtualization/VMware Vsphere 6+/Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI, Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN/NAS) Strong PowerShell and other Scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more)
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
19/06/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
19/06/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered