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2nd line support engineer
Helvetica Partners Sarl
Azure Cloud/DevOps Engineer - German Speaking (Medical Device Sector)
Helvetica Partners Sarl Bern, Bern
We are currently looking on behalf of one of our important clients for a German Speaking Azure Cloud/DevOps Engineer (Medical Device Sector). The role is a permanent position based in Bern Canton with good home office allowance. Your Role: Plan & implement hybrid (on-prem/cloud) scenarios & develop future-proof cloud strategies. Deploy, manage & optimize Azure Landing Zones (compute, storage, virtual networks, etc.). Ensure availability, performance & security (security best practices, monitoring, incident handling) in the cloud infrastructure. Automate deployments with Infrastructure as Code (eg, Terraform, Bicep) & Scripting (PowerShell, Azure CLI). Build & maintain CI/CD pipelines (Azure DevOps). Work closely with development teams on cloud architectures. Create & maintain technical documentation. Provide 2nd & 3rd level support for Azure-related requests, including troubleshooting & performance optimization. Your Skills: At least 3 years of professional experience in Cloud Engineering, Managing Azure Environments & DevOps. A sound knowledge in the field of Identity and Access Management (IAM). Skilled & experienced in most of the following areas: Azure Landing Zones, Infrastructure as Code (eg, Terraform, Bicep), Scripting (PowerShell, Azure CLI) & CI/CD pipelines (Azure DevOps). Ideally experienced in technically leading experienced colleagues. Your Profile: Completed Higher Education/University Degree in Computer Science, ideally with focus on Systems Engineering or IT Security (or similar). Ideally Microsoft Certified, for example as an Azure Administrator Associate or Azure Solutions Architect. Fluent in English & good German language skills (to B2 level or higher).
19/06/2025
Full time
We are currently looking on behalf of one of our important clients for a German Speaking Azure Cloud/DevOps Engineer (Medical Device Sector). The role is a permanent position based in Bern Canton with good home office allowance. Your Role: Plan & implement hybrid (on-prem/cloud) scenarios & develop future-proof cloud strategies. Deploy, manage & optimize Azure Landing Zones (compute, storage, virtual networks, etc.). Ensure availability, performance & security (security best practices, monitoring, incident handling) in the cloud infrastructure. Automate deployments with Infrastructure as Code (eg, Terraform, Bicep) & Scripting (PowerShell, Azure CLI). Build & maintain CI/CD pipelines (Azure DevOps). Work closely with development teams on cloud architectures. Create & maintain technical documentation. Provide 2nd & 3rd level support for Azure-related requests, including troubleshooting & performance optimization. Your Skills: At least 3 years of professional experience in Cloud Engineering, Managing Azure Environments & DevOps. A sound knowledge in the field of Identity and Access Management (IAM). Skilled & experienced in most of the following areas: Azure Landing Zones, Infrastructure as Code (eg, Terraform, Bicep), Scripting (PowerShell, Azure CLI) & CI/CD pipelines (Azure DevOps). Ideally experienced in technically leading experienced colleagues. Your Profile: Completed Higher Education/University Degree in Computer Science, ideally with focus on Systems Engineering or IT Security (or similar). Ideally Microsoft Certified, for example as an Azure Administrator Associate or Azure Solutions Architect. Fluent in English & good German language skills (to B2 level or higher).
Michael Bailey Associates
System Engineer Microsoft 365
Michael Bailey Associates Bern, Bern
System Engineer - Microsoft 365 80-100% Ihre Aufgaben: Konfiguration und Administration von Microsoft 365-Diensten (Exchange Online, SharePoint Online, Intune, Teams) Weiterentwicklung und Pflege interner Standards und Konzepte Sicherstellung der Sicherheit und Compliance der M365-Umgebung 2nd-Level-Support im Bereich Microsoft 365 Enge Zusammenarbeit mit anderen IT-Teams und Fachabteilungen zur Gewährleistung effizienter Betriebsabläufe Ihr Profil: Abgeschlossene Ausbildung als Informatiker/in EFZ, HF oder FH Zertifizierungen im Bereich Microsoft 365 sind von Vorteil Erfahrung mit Citrix, FSLogix, PowerShell und Cloud Identity wünschenswert Selbstständige und lösungsorientierte Arbeitsweise Freude am Kundenkontakt sowie ausgeprägte Teamfähigkeit Führerausweis und eigenes Fahrzeug erforderlich Interessiert? Gerne informiere ich Sie in einem persönlichen Gespräch über weitere Details zu dieser Position
18/06/2025
Full time
System Engineer - Microsoft 365 80-100% Ihre Aufgaben: Konfiguration und Administration von Microsoft 365-Diensten (Exchange Online, SharePoint Online, Intune, Teams) Weiterentwicklung und Pflege interner Standards und Konzepte Sicherstellung der Sicherheit und Compliance der M365-Umgebung 2nd-Level-Support im Bereich Microsoft 365 Enge Zusammenarbeit mit anderen IT-Teams und Fachabteilungen zur Gewährleistung effizienter Betriebsabläufe Ihr Profil: Abgeschlossene Ausbildung als Informatiker/in EFZ, HF oder FH Zertifizierungen im Bereich Microsoft 365 sind von Vorteil Erfahrung mit Citrix, FSLogix, PowerShell und Cloud Identity wünschenswert Selbstständige und lösungsorientierte Arbeitsweise Freude am Kundenkontakt sowie ausgeprägte Teamfähigkeit Führerausweis und eigenes Fahrzeug erforderlich Interessiert? Gerne informiere ich Sie in einem persönlichen Gespräch über weitere Details zu dieser Position
Telefónica Tech
2nd Line Support Engineer
Telefónica Tech Kraków, Małopolskie
Exciting Contract Opportunity: 1st Line IT Support Engineer - Onsite in Kraków, Poland (12-Month Contract) Are you a proactive and detail-driven IT professional ready to take on your next challenge? We're on the lookout for a 2nd Line IT Support Engineer to join a fast-paced and collaborative environment supporting a high-profile client in Kraków, Poland. This is a 12-month onsite contract with core working hours, offering a fantastic opportunity to make a real impact in a dynamic support team. About the Role: As a key member of the wider IT Support team, you'll be the first point of contact for technical issues, delivering exceptional 2nd line support. Your mission: ensure seamless IT operations, resolve user issues efficiently, and contribute to a high-performing, customer-focused IT environment. What You'll Be Doing: User Support Deliver responsive support via phone, email, and helpdesk tickets, meeting SLAs with confidence. Troubleshoot hardware, software, network, and account issues with precision. Escalate complex problems to the Systems Administrator with clear documentation. Guide users on best practices and system usage. Lead IT onboarding/offboarding, including account setup and hardware deployment. Provide engaging IT induction training for new starters. System Administration Manage user accounts, password resets, and access controls. Configure and troubleshoot laptops, mobile devices, and standard business software. Documentation & Asset Management Maintain accurate records of support tickets and IT assets. What You Bring: Essential Skills 2+ years in IT Support or similar role. Solid understanding of networking (IP, DNS, DHCP, VPN). Strong knowledge of Windows Server, Active Directory, Group Policy. Proficiency in Windows 10/11 and macOS troubleshooting. Hands-on experience with Microsoft 365 and Hyper-V. Analytical mindset with excellent problem-solving skills. Desirable Familiarity with Azure and Azure Virtual Desktop. Location: Kraków, Poland (Onsite) Duration: 12-Month Contract Hours: Core Business Hours
18/06/2025
Project-based
Exciting Contract Opportunity: 1st Line IT Support Engineer - Onsite in Kraków, Poland (12-Month Contract) Are you a proactive and detail-driven IT professional ready to take on your next challenge? We're on the lookout for a 2nd Line IT Support Engineer to join a fast-paced and collaborative environment supporting a high-profile client in Kraków, Poland. This is a 12-month onsite contract with core working hours, offering a fantastic opportunity to make a real impact in a dynamic support team. About the Role: As a key member of the wider IT Support team, you'll be the first point of contact for technical issues, delivering exceptional 2nd line support. Your mission: ensure seamless IT operations, resolve user issues efficiently, and contribute to a high-performing, customer-focused IT environment. What You'll Be Doing: User Support Deliver responsive support via phone, email, and helpdesk tickets, meeting SLAs with confidence. Troubleshoot hardware, software, network, and account issues with precision. Escalate complex problems to the Systems Administrator with clear documentation. Guide users on best practices and system usage. Lead IT onboarding/offboarding, including account setup and hardware deployment. Provide engaging IT induction training for new starters. System Administration Manage user accounts, password resets, and access controls. Configure and troubleshoot laptops, mobile devices, and standard business software. Documentation & Asset Management Maintain accurate records of support tickets and IT assets. What You Bring: Essential Skills 2+ years in IT Support or similar role. Solid understanding of networking (IP, DNS, DHCP, VPN). Strong knowledge of Windows Server, Active Directory, Group Policy. Proficiency in Windows 10/11 and macOS troubleshooting. Hands-on experience with Microsoft 365 and Hyper-V. Analytical mindset with excellent problem-solving skills. Desirable Familiarity with Azure and Azure Virtual Desktop. Location: Kraków, Poland (Onsite) Duration: 12-Month Contract Hours: Core Business Hours

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