4 joburi disponibile

Senior Applications Support Engineer Web Applications (.Net), Services (IIS), COTS or bespoke software solutions Southampton, Hampshire A great opportunity for you to join a global software specialist and provide high-end technical support services across a wide range Software & Systems. This is a key role in the customer support & engagement life cycle. This is not a reactive support role, you will be adding great value to the customer experience and helping to deploy solutions that have a positive impact on the lives of millions of people. This is a great time for you to join the company as they grow the teams and invest in new technology including cloud services. You will also benefit from a company that invests in its people offering training, investment in emerging technology and will give you exposure to some fantastic technology projects. Your career which reach a new levels as the complex scope of work challenges you on a daily basis! The Role Typical day to day activities will include: Deploy, maintain and support state of the art cloud solutions used by customers worldwide. Replicate customer issues and test changes on internal test systems to diagnose and repair without jeopardising customer data or operations Assist with system upgrades and production configuration changes Running regular reports, maintenance, monitoring and health check procedures Being part of a 24/7 out of hours rota as necessary (1 in 4 or 5) Champion support and preventative action on behalf of our customers. Help to pioneer innovative solutions that impact the lives of millions of people Your skills & Experience: Proven experience working in a 2nd, 3rd or 4th Line Support role ideally supporting end users for COTS or bespoke software Solutions Working knowledge of Windows Server and Client Technology Supporting Web Applications and Services (IIS/.Net) Elasticsearch Application Monitoring and Dashboards MS SQL - running queries etc (eg TSQL) Programming or Scripting - eg C# or PowerShell Experience of working in an ITIL environment They are offering a competitive salary between £45,000 and £55,000, generous pension and autonomy to make decisions and feel valued. Apply now - if you do not have a CV or it's not up to date don't worry, I would still like to hear from you and we can work around it. If you have the relevant skills and you are eager to learn send your CV to (see below)

Applications Support Engineers x2 Web Applications (.Net), Services (IIS), COTS or bespoke software solutions Southampton, Hampshire A great opportunity for you to join a global software specialist and provide high-end technical support services across a wide range Software & Systems. This is a key role in the customer support & engagement life cycle. This is not a reactive support role, you will be adding great value to the customer experience and helping to deploy solutions that have a positive impact on the lives of millions of people. This is a great time for you to join the company as they grow the teams and invest in new technology including cloud services. You will also benefit from a company that invests in its people offering training, investment in emerging technology and will give you exposure to some fantastic technology projects. Your career which reach a new levels as the complex scope of work challenges you on a daily basis! The Role: Typical day to day activities will include: Deploy, maintain and support state of the art cloud solutions used by customers worldwide. Replicate customer issues and test changes on internal test systems to diagnose and repair without jeopardising customer data or operations Assist with system upgrades and production configuration changes Running regular reports, maintenance, monitoring and health check procedures Being part of a 24/7 out of hours rota as necessary (1 in 4 or 5) Champion support and preventative action on behalf of our customers. Your skills & Experience: Proven experience working in a 2nd, 3rd Line Support role ideally supporting end users for COTS or bespoke software Solutions Working knowledge of Windows Server and Client Technology Supporting Web Applications and Services (IIS/.Net) Elasticsearch Application Monitoring and Dashboards MS SQL - running queries etc (eg TSQL) Programming or Scripting - eg C# or PowerShell Experience of working in an ITIL environment They are offering a competitive salary between £40,000 and £48,000, generous pension and autonomy to make decisions and feel valued. Apply now - if you do not have a CV or it's not up to date don't worry, I would still like to hear from you and we can work around it. If you have the relevant skills and you are eager to learn send your CV to (see below)

2nd Line Technical Support - Permanent Salary: £25,000 - £30,000 pa + 23 days Annual Leave*, 4% Pension Scheme, Health Care + Other Flexible Benefits Location: Middlesbrough Company Overview Our client who are a Digital Transformation and Software Development consultancy are seeking the skills and experience of a Technical/Customer Support specialist to join a brand new technical service team. Based in Middlesbrough this will be a permanent opportunity for someone who is seeking a career move with a company that are embarking on their largest transformation and growth to date . Role Overview You will be the 2nd line escalation point for the Technical Support Desk for all technical support related client enquiries. We are looking for someone who has a passion for delighting customers, with a can do/going the extra mile kind of attitude. You will provide a positive experience along the entire customer journey ensuring fantastic customer satisfaction. Essential Skills: A minimum of 3 years previous experience in providing front line or 2nd line software and/or hardware support experience: Degree level or equivalent education within IT, Business systems or some other technical related field 2+ MCP's (or equivalent) ITIL Foundation or higher-level certification A good knowledge of MS Office applications including Outlook Knowledge of all or most of the following technologies: Microsoft Server and Desktop Operating Systems Networks and communication protocols IIS Active Directory Citrix Terminal Server Virtualisation MS SQL Server Android and iPhone Key Responsibilities: Responsible for owning all enquiries escalated to you through the established Support Platform Act as an escalation point for the Technical Support Desk where cases have been escalated as per the documented SLA escalation process You will be an established expert in a handful of the specific Technology product streams, offering 2nd line technical support on those product streams Work together with the Professional Services team by assisting them to overcome any issues they encounter with software delivery Managing identifying trends and potential problem sources and deciding if necessary, to escalate to the Senior Technical Support Engineer's For more info please get in touch with Georgia Shepherd by phone.

Infrastructure Engineer (SharePoint Support Engineer) £32,000 - £36,000 We are recruiting a SharePoint Engineer opportunity to join a multi-national business with a base in Leeds. The role sits in the central IT department to facilitate the adoption of SharePoint across the business. Purpose: To support the business in its adoption of SharePoint and to move to using SharePoint in the Cloud - also to cover other office 365 applications: - Yammer - One Drive - Teams Provide governance and advice to the user of SharePoint to Business areas to improve their effectiveness and improve productivity Work with Support Areas to Provide Guidance and support with their Promotion of SharePoint and other O365 Products to the end user Act as a single point of reference for SharePoint Escalation adoption queries with the Local business Unit Previous Experience: 1-2 years' experience in SharePoint support and development (1st & 2nd Line) Practical experience with SharePoint on premise/cloud, and infrastructure & Back Office products that can interface with SharePoint Experience in O365 Migrations and Windows 10 refreshes/roll outs Knowledge of ITIL Service Management Principles Experience in IT training If you are interested in this opportunity, please click 'apply' or get in touch with Shannen Smyth at Harrington Boyd . Harrington Boyd Limited acts as an employment agency for permanent & contract recruitment. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on the website. *If you have not received a response within 5 working days, please assume your application has been unsuccessful..