10 joburi disponibile

IT Support Engineer/Technician - 1st/2nd Line required for my leading client based in Beckton, East London. THE ROLE: 1st and 2nd Line IT Support Be the first point of contact for our customers when they log a fault via the phone or email. Log incoming faults on our system and carry out initial diagnostics and look to resolve all faults and requests. Work within strict SLA's to provide our customers with a timely resolution. Ensure that the users kept informed of the progress of the fault and the system is kept updated regularly. Provide support - Email (MS Exchange Server), User accounts (Active Directory) Installing and configuring Servers. Installing and configuring workstations. Installing Internet connections. Installing networks. Installing printers/peripherals. Onsite troubleshooting. Document technical specifications and reports. Provide telephone and remote support for users. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Troubleshooting and support applications. MUST BE WITHIN A COMMUTABLE DISTANCE TO MY CLIENTS OFFICE IN BECKTON, EAST LONDON My client is looking to interview and hire as soon as possinble so please apply for this role with your latest and most relevant CV for an immediate response!

2rd Line/Desktop Support Engineer required for a 12 month FTC based in Worthing (working remotely initially) Working for a leading utilities organisation, as 2rd line support/Site Technician, you will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests. The IT Site Technician will provide general user support for desktop, printer, and mobile devices. Support will be delivered both remotely via ServiceNow ticketing platform or face to face through site visits in the field. This role will have strong technical expertise in the client OS platforms and technologies. The IT Site Technician will be required to be able to configure core apps/applications in order to support mobile technology and security activities. Scope of role . Triage and where possible resolve tickets that have been raised in ServiceNow. . To produce service improvement initiatives to increase the performance and resilience of the in scope technology. . Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards. . Provides advice and guidance to colleagues regarding incidents. . Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance. . Identify, log and resolve technical problems with software applications or network systems. . Identify potential changes and system improvements to present to senior team leaders for consideration and implementation. . Work with Site Operational Support Manager and Technical Team Leader to plan and deliver project based activities. . Mentor, train and develop junior staff members within the team. Knowledge share and where possible shift left responsibilities to Service Desk. Knowledge/experience: . At least 2 years' experience within Enterprise IT Environment in a Desktop support role. . Understanding of application technologies, and service management/monitoring approaches. . Employs a structured approach to questioning and adopts a logical troubleshooting methodology. . General knowledge of IT hardware and peripherals. . ITIL Foundation preferred. . Windows 7, Windows 10, SCCM, MS Office Suite, MS Server OS, networking, VMware, Citrix, print environments. This role is to start ASAP and offers a completive FTC salary between 30k - 37k depending on your level of experience Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Networkers and may assist with processing your application.

Application Support Engineer - Cloud, JavaScript, HTML, CSS, PHP, MySQL, Linux £25,000 to £30,000 + benefits and career progression Commutable from: Southampton, Fareham, Portsmouth, Winchester Want to work for a company who have actually doubled in size over lockdown? We are recruiting for an Application Support Engineer to join a thriving company who are rapidly growing and soon to be a household name. This company are redefining the landscape of their sector with highly intuitive digital solutions and you can be a part of it! In this role you will be to reporting directly to the IT Operations Manager, taking ownership of Application Support. This is a new role which will sit between the service desk team and development team covering various aspects of IT. This role is ideal for somebody with proven commercial experience supporting Applications or Software (2nd line level ideally). Requirements: Commercial experience supporting Applications or Software (2nd line level ideally) Basic knowledge of JavaScript, HTML, CSS, PHP, MySQL Knowledge/experience supporting Linux machines Knowledge and experience of hosted Cloud Infrastructure (AWS/Azure) The company offers a range of benefits including flexible working, competitive pension, perkbox, private medical insurance etc. This is a fast-growing company, people joining the company now will have a great scope of career development and the opportunity for progression. Please apply to this advert, or email your CV directly to (see below)

Network Support Officer - Contract Role - York and Humber Are you someone with experience of providing 1st, 2nd and 3rd line support, who is looking for a new contract role? My major client in the IT Sector is looking for three Network Support Officers to join their team on a 6-month contract basis in the York and Humber area. The ideal candidate will have experience with Cisco products and ideally is CCNA certified engineer with strong experience troubleshooting Routers and Switches, knowledge of WAN and LAN routing protocols. If you are interested to hear more about the role, apply now and I will give you a call to discuss it. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Applications Support Engineer Web Applications (.Net), Services (IIS), COTS or bespoke software solutions Southampton, Hampshire A great opportunity for you to join a global software specialist and provide high-end technical support services across a wide range Software & Systems. This is a key role in the customer support & engagement life cycle. This is not a reactive support role, you will be adding great value to the customer experience and helping to deploy solutions that have a positive impact on the lives of millions of people. This is a great time for you to join the company as they grow the teams and invest in new technology including cloud services. You will also benefit from a company that invests in its people offering training, investment in emerging technology and will give you exposure to some fantastic technology projects. Your career which reach a new levels as the complex scope of work challenges you on a daily basis! The Role: Typical day to day activities will include: Deploy, maintain and support state of the art cloud solutions used by customers worldwide. Replicate customer issues and test changes on internal test systems to diagnose and repair without jeopardising customer data or operations Assist with system upgrades and production configuration changes Running regular reports, maintenance, monitoring and health check procedures Being part of a 24/7 out of hours rota as necessary (1 in 4 or 5) Champion support and preventative action on behalf of our customers. Your skills & Experience: Proven experience working in a 2nd, 3rd Line Support role ideally supporting end users for COTS or bespoke software Solutions Working knowledge of Windows Server and Client Technology Supporting Web Applications and Services (IIS/.Net) Elasticsearch Application Monitoring and Dashboards MS SQL - running queries etc (eg TSQL) Programming or Scripting - eg C# or PowerShell Experience of working in an ITIL environment They are offering a competitive salary between £40,000 and £48,000, generous pension and autonomy to make decisions and feel valued. Apply now - if you do not have a CV or it's not up to date don't worry, I would still like to hear from you and we can work around it. Please contact me. Lesley Morgan If you have the relevant skills and you are eager to learn send your CV to (see below)

IT Support Engineer is required to join a highly prestigious national company, based from their offices in Winchester. The role of an IT Support Engineer will involve supporting all network, telephony (hosted VoIP & mobile), hardware, all aspects of G-Suite environment and all related 3rd party applications. You will be expected to give IT support to all end users, support and manage the telephony system through to build and maintaining their MS based laptops and Chromebooks The deal candidate for the IT Support Engineer role roe will be working in a similar role at the moment and have a good level of commercial experience within 1st, 2nd and some 3rd line support. Ideally you will also hold an industry recognised qualification such as MCP's or G-Suite Administrator. You will have: Support roles: 1st, 2nd line and some 3rd line support G-Suite experience (Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, and Google Slides) Network Infrastructure experience Wide range of IT 1st & 2nd line support skills outside of desktop/phone support (a strong General Practitioner) Experience with ChromeOS and Windows 10 Open to learning and change As you will be working in a team environment and dealing with end users on a daily basis your communication skills must be very strong, both written and verbal. This is a fantastic opportunity to join a growing company who would be able to offer further training and career opportunities to the right individual.

Job Title: Service Desk Engineer Location: Leeds City Centre Salary: Upto £24,000p.a + Benefits Working as a part of a busy technical team who ar emoving towards cloud with huge opportunity to learn and progress Service Desk, Servicedesk, Help desk, Helpdesk, IT Support, Technical Analyst, 1st line, 1st/2nd line Fruition IT are partnering with a growing financial organisation. They are looking for a 1st/2nd Line Support Engineer who will be a part of their busy service desk team. How will you be spending your time? You will be a part of a fast paced IT team and the first point of contact for any IT related issues, you will be responsible for Administration of Active Directory, including group policies, user accounts, mailboxes and permissions and should have a strong knowledge of Microsoft Windows 10, MS Office and Hardware via phone, email and face-to-face. You will also offer customer and basic technical support services to field agents for their applications on mobile, tablets and laptops. It will be expected that you log, prioritise and assign incidents in a timely manner, and escalate if necessary. You will not only investigate queries, but also use and analyse these techniques in order to resolve queries. You will be confident in addressing these queries via various mediums such as face-to-face, over the phone or via email. Key skills and experience required Microsoft environment eg Windows 7, 8 10 Office 2010, XP, Outlook. Active Directory Exchange Online Microsoft Office 2010/Office 365 Basic networking Excellent communication and interpersonal skills. Requires excellent telephone techniques. Used call logging information systems eg Service Now or Remedy Experience providing support to Desktop PCs, Laptops, Servers and Networks plus mobile devices and applications Pelase apply with your CV ASAP, if you have any questions/queries please contact Gurleen Kumar Service Desk, Servicedesk, Help desk, Helpdesk, IT Support, Technical Analyst, 1st line, 1st/2nd line

Security Cleared* AIX Engineer (AIX 2nd/3rd Line Support Engineer, UNIX, EMC) is urgently required by our Global IT Services Company for an initial 12 months rolling contract, to be taken in 6months stints, to be based in remotely from home until restrictions are lifted, then the role will be working from Telford, Shropshire. The role will be supporting outages and therefore requires flexible shifts on a 24/7 basis. Responsibilities & Skills: Our client is currently seeking an AIX Engineer with proven experience in an implementation/support role at 2nd/3rd line level to work within the UNIX Infrastructure Support Team within the Data Centre Tower. The successful applicant will be working with a mixture of AIX versions (5.3 to 7.2) and will provide operating system support and maintenance. Must have significant AIX hardware experience and our client will require very strong working knowledge and current experience of the operating system, the ability to produce Unix Scripts Knowledge of Cloud computing principles to support the team's aims to manage, monitor and maintain our services and particularly our cloud service offerings. 2nd/3rd Line UNIX Support Proven experience working as a AIX Engineer, providing implementation and support at a 2nd/3rd line level Significant AIX hardware experience Strong UNIX Scripting skills EMC Storage Good understanding of Storage, Networking & Cloud computing technologies AIX 7.x System Administration (Or the AIX 6.x equivalent) AIX 7.x 11 System Advanced Administration (Or the AIX 6.x equivalent) The key deliverable of this role will be to cover the expected demands of the AIX migration *A national security clearance is required for this role but candidates not holding this level of clearance will be considered. This is an urgent requirement; please apply ASAP if you would like to be considered. If you would like further details, please contact me on; in/cassandrebutcheruk. The Company A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers. Diversity Project People and our clients are fully committed to developing an inclusive workforce. Applications are always fully considered, irrespective of race, gender, faith, sexual orientation, ethnic origin or part time status. Project People is acting as an Employment Business in relation to this vacancy.

IT Engineer (permanent) - Solihull - £20,000-£28,000 per annum For my prestigious client, I am looking for an IT Engineer who will provide 2nd line support to the business. In this role you will not only need a great telephone manner but also technical expertise which would allow you to support over 3000 users. A successful candidate should have: Experience in providing 2nd line support in a corporate/mid-sized enterprise environment. Experience in supporting Microsoft environment: Office 365, Server, Exchange, PowerShell Scripting. Experience with Hyper V, VM Ware, Watchguard, Troubleshooting, Firewalls Previous experience with ServiceNow ticketing system. Intuition and an ability to quickly adapt and find fixes for previously unencountered issues. Experience with ITIL would be highly desirable. You will be remotely supporting a broad range of business applications in a dynamic environment, without processes and documentation in place. IT Engineer (permanent) - Solihull - £20,000-£28,000 per annum

Infrastructure Engineer (SharePoint Support Engineer) £32,000 - £36,000 We are recruiting a SharePoint Engineer opportunity to join a multi-national business with a base in Leeds. The role sits in the central IT department to facilitate the adoption of SharePoint across the business. Purpose: To support the business in its adoption of SharePoint and to move to using SharePoint in the Cloud - also to cover other office 365 applications: - Yammer - One Drive - Teams Provide governance and advice to the user of SharePoint to Business areas to improve their effectiveness and improve productivity Work with Support Areas to Provide Guidance and support with their Promotion of SharePoint and other O365 Products to the end user Act as a single point of reference for SharePoint Escalation adoption queries with the Local business Unit Previous Experience: 1-2 years' experience in SharePoint support and development (1st & 2nd Line) Practical experience with SharePoint on premise/cloud, and infrastructure & Back Office products that can interface with SharePoint Experience in O365 Migrations and Windows 10 refreshes/roll outs Knowledge of ITIL Service Management Principles Experience in IT training If you are interested in this opportunity, please click 'apply' or get in touch with Shannen Smyth at Harrington Boyd . Harrington Boyd Limited acts as an employment agency for permanent & contract recruitment. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on the website. *If you have not received a response within 5 working days, please assume your application has been unsuccessful..