Michael Page Technology
Stoke-on-trent, Staffordshire
join a fast-paced and dynamic IT Team. Based at the companies Stoke-On-Trent offices Client Details The largest integrated forestry business in the UK operates across five main divisions: tree nurseries, forestry management, sawmilling, timber manufacturing, and energy. With a turnover of approximately £700 million and a production capacity exceeding 1.2 million m³ of sawn timber annually, this company became part of Europe's largest group in the sawmill and solid wood processing industry following its acquisition in early 2022, which brought together a cumulative annual turnover of €2.6 billion and around 5,000 employees. Description Providing 1st line technical support to users by, monitoring and prioritizing, user requests using our IT helpdesk system, ensuring all user tickets are assigned, responded to and closed off within SLA. Diagnosing software and hardware problems, as well as undertaking repairs and upgrades. Monitoring alerts and acting as first response, escalating where required. Monitoring and maintaining backup systems across the business. Assisting in the installation and configuration of new Servers, networking infrastructure and other IT equipment across the business. Computer, Tablet, and mobile phone builds, rebuilds and configuration. Telephony configuration and management. Office 365 Support Providing support when required to the broader IT team including Infrastructure, Software and Security Teams. Profile Already an experienced IT Infrastructure Support Technician, providing support to a large and growing business, you'll have diverse and well-rounded knowledge of desktop, laptop and server support. In addition, you'll have: Excellent understanding of Windows 7, 10 and Windows 11 Operating Systems, covering installation, configuration, and fault-finding activities. Experience of Microsoft Office 365 support. Excellent communication and problem-solving skills In addition, any familiarity with Windows Server, including Active Directory, Linux, VMware and backup systems would be beneficial but not required as on the job training will be provided Job Offer A competitive annual salary of between £25,000 - £30,000 Comprehensive benefits package ( TBC ) Please note this role requires the successful applicant to work fully on site/no hybrid working Please note this role does not support candidates requiring sponsorship
19/09/2024
Full time
join a fast-paced and dynamic IT Team. Based at the companies Stoke-On-Trent offices Client Details The largest integrated forestry business in the UK operates across five main divisions: tree nurseries, forestry management, sawmilling, timber manufacturing, and energy. With a turnover of approximately £700 million and a production capacity exceeding 1.2 million m³ of sawn timber annually, this company became part of Europe's largest group in the sawmill and solid wood processing industry following its acquisition in early 2022, which brought together a cumulative annual turnover of €2.6 billion and around 5,000 employees. Description Providing 1st line technical support to users by, monitoring and prioritizing, user requests using our IT helpdesk system, ensuring all user tickets are assigned, responded to and closed off within SLA. Diagnosing software and hardware problems, as well as undertaking repairs and upgrades. Monitoring alerts and acting as first response, escalating where required. Monitoring and maintaining backup systems across the business. Assisting in the installation and configuration of new Servers, networking infrastructure and other IT equipment across the business. Computer, Tablet, and mobile phone builds, rebuilds and configuration. Telephony configuration and management. Office 365 Support Providing support when required to the broader IT team including Infrastructure, Software and Security Teams. Profile Already an experienced IT Infrastructure Support Technician, providing support to a large and growing business, you'll have diverse and well-rounded knowledge of desktop, laptop and server support. In addition, you'll have: Excellent understanding of Windows 7, 10 and Windows 11 Operating Systems, covering installation, configuration, and fault-finding activities. Experience of Microsoft Office 365 support. Excellent communication and problem-solving skills In addition, any familiarity with Windows Server, including Active Directory, Linux, VMware and backup systems would be beneficial but not required as on the job training will be provided Job Offer A competitive annual salary of between £25,000 - £30,000 Comprehensive benefits package ( TBC ) Please note this role requires the successful applicant to work fully on site/no hybrid working Please note this role does not support candidates requiring sponsorship
LA International Computer Consultants Ltd
Dumbarton, Dunbartonshire
Service Desk Analyst - SC Clearance - Onsite in Dumbarton, Glasgow Job Description: Develop and maintain as required the Knowledge Articles to be used by the Authority's 1st line end-user support desk and the CASC. Provide support to the Authority's 1st line desk as required to provide answers to the structured questions Provide Incident management support to the Contractor's Sub-Contractor (Cherry & White); and Contractor help desks (eg Embark and Ethernet Connect) as required Provide troubleshooting support as required between the Parties and Sub-Contractors Please send your latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
19/09/2024
Project-based
Service Desk Analyst - SC Clearance - Onsite in Dumbarton, Glasgow Job Description: Develop and maintain as required the Knowledge Articles to be used by the Authority's 1st line end-user support desk and the CASC. Provide support to the Authority's 1st line desk as required to provide answers to the structured questions Provide Incident management support to the Contractor's Sub-Contractor (Cherry & White); and Contractor help desks (eg Embark and Ethernet Connect) as required Provide troubleshooting support as required between the Parties and Sub-Contractors Please send your latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Hays are supporting a growing organisation based in Bristol City Centre to recruit a new, permanent IT Service Desk Analyst. The role is paying between £26,000 - £32,000 depending on experience and will offer hybrid working post probation. In the role you'll provide a variety of 1st and 2nd line technical support across software, applications and hardware. You'll need to have experience working in a similar role and the below technical skills are ideally required: M365 Suite Azure Active Directory Windows 10 & 11 InTune & Autopilot Basic Networking Powershell Scripting The role offers a really varied day to day, lots of opportunity to learn and upskill and you'll work within a team with a great culture and brilliant working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/09/2024
Full time
Hays are supporting a growing organisation based in Bristol City Centre to recruit a new, permanent IT Service Desk Analyst. The role is paying between £26,000 - £32,000 depending on experience and will offer hybrid working post probation. In the role you'll provide a variety of 1st and 2nd line technical support across software, applications and hardware. You'll need to have experience working in a similar role and the below technical skills are ideally required: M365 Suite Azure Active Directory Windows 10 & 11 InTune & Autopilot Basic Networking Powershell Scripting The role offers a really varied day to day, lots of opportunity to learn and upskill and you'll work within a team with a great culture and brilliant working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Support Analyst Salary Up to £30,600 + Bonus Hybrid Working Coleraine CPS Group are currently working with a well-established business who are going through a period of exciting growth and are looking for a new IT Support Analyst to join the team. In this position you would be working as a part of the IT Service Desk team helping to deliver an outstanding IT service by providing desktop, remote and infrastructure support. Key Responsibilities: * Providing 1st/2nd line onsite and remote support * Support a range of software applications including office 365, Sage X3 etc. * Administer Windows Servers in physical, Azure, and VMWare environments * Provide support for PC's, Smartphones, Tablets, and Printers both onsite and remotely Candidate Skills/Experience: * Previous experience in a similar position * Good knowledge of network and PC operating systems including Windows Server, Azure, and VMWare environments * Strong knowledge of Microsoft Windows 10/11 * Good understanding of LAN/WAN networking and the ability to troubleshoot network issues * Prior experience managing deployments/rollouts of PC's, phone and Servers Contact: Matt Jacob - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
18/09/2024
Full time
IT Support Analyst Salary Up to £30,600 + Bonus Hybrid Working Coleraine CPS Group are currently working with a well-established business who are going through a period of exciting growth and are looking for a new IT Support Analyst to join the team. In this position you would be working as a part of the IT Service Desk team helping to deliver an outstanding IT service by providing desktop, remote and infrastructure support. Key Responsibilities: * Providing 1st/2nd line onsite and remote support * Support a range of software applications including office 365, Sage X3 etc. * Administer Windows Servers in physical, Azure, and VMWare environments * Provide support for PC's, Smartphones, Tablets, and Printers both onsite and remotely Candidate Skills/Experience: * Previous experience in a similar position * Good knowledge of network and PC operating systems including Windows Server, Azure, and VMWare environments * Strong knowledge of Microsoft Windows 10/11 * Good understanding of LAN/WAN networking and the ability to troubleshoot network issues * Prior experience managing deployments/rollouts of PC's, phone and Servers Contact: Matt Jacob - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
IT Service Desk Manager £35,000-£45,000 Sheffield A unique opportunity is available for an ICT Service Desk Manager with 1st- 2nd line experience. This role is focused on supporting the company's internal infrastructure and their user base - not a managed service or solutions business. Key Responsibilities: Oversee day to day 1st & 2nd line support working to ITIL v4 framework. Carry out monthly 1-2-1s with IT Service Desk Analysts. Continuous Service Improvement by researching latest relevant frameworks and vendor best practises. Act as escalation point for all IT areas, applications, and business processes Track compliance with service level agreements. Excellent analytical and problem-solving skills with the ability to manage complex issues and prioritise effectively. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
Full time
IT Service Desk Manager £35,000-£45,000 Sheffield A unique opportunity is available for an ICT Service Desk Manager with 1st- 2nd line experience. This role is focused on supporting the company's internal infrastructure and their user base - not a managed service or solutions business. Key Responsibilities: Oversee day to day 1st & 2nd line support working to ITIL v4 framework. Carry out monthly 1-2-1s with IT Service Desk Analysts. Continuous Service Improvement by researching latest relevant frameworks and vendor best practises. Act as escalation point for all IT areas, applications, and business processes Track compliance with service level agreements. Excellent analytical and problem-solving skills with the ability to manage complex issues and prioritise effectively. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new company Reputable public sector organisation based in Glasgow, with offices across the country. With a fantastic reputation within the wider job market as an employer of choice, this business receives fantastic feedback from employees past and present. The work they do helps end users and the wider economy and this is an excellent time to join their team. Your new role As a Service Desk analyst you will manage a caseload of incoming tickets from end users and prioritise workload to escalate to the relevant team or achieve a first time fix where possible.This role will see you work within a team of support colleagues and together you will manage requests, deal with queries and provide 1st line technical support, acting as a key point of contact within the wider IT function. What you'll need to succeed The ideal candidate will have experience of the following: ActiveDirectory Previous experience in a busy Helpdesk Environment Previous experience supporting MS Suite technologies such as Azure Experience of ticket management system such as Hubspot etc Experience of JIRA, Confluence and other related technologies would be advantageous. What you'll get in return Day Rate £125 - £150 (inside IR35) Hybrid working in a central office in Glasgow (2-3 days per week on site) 3 month initial contract with possibility for extension Public sector experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/09/2024
Project-based
Your new company Reputable public sector organisation based in Glasgow, with offices across the country. With a fantastic reputation within the wider job market as an employer of choice, this business receives fantastic feedback from employees past and present. The work they do helps end users and the wider economy and this is an excellent time to join their team. Your new role As a Service Desk analyst you will manage a caseload of incoming tickets from end users and prioritise workload to escalate to the relevant team or achieve a first time fix where possible.This role will see you work within a team of support colleagues and together you will manage requests, deal with queries and provide 1st line technical support, acting as a key point of contact within the wider IT function. What you'll need to succeed The ideal candidate will have experience of the following: ActiveDirectory Previous experience in a busy Helpdesk Environment Previous experience supporting MS Suite technologies such as Azure Experience of ticket management system such as Hubspot etc Experience of JIRA, Confluence and other related technologies would be advantageous. What you'll get in return Day Rate £125 - £150 (inside IR35) Hybrid working in a central office in Glasgow (2-3 days per week on site) 3 month initial contract with possibility for extension Public sector experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
D365 F&O L1/2 Support Analyst £25,000 - £32,000 DOE Hybrid, London 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
18/09/2024
D365 F&O L1/2 Support Analyst £25,000 - £32,000 DOE Hybrid, London 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
D365 F&O Support Analyst £25,000 - £32,000 DOE Hybrid, London 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/09/2024
D365 F&O Support Analyst £25,000 - £32,000 DOE Hybrid, London 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
D365 Finance and Operations Support Analyst £25,000 - £32,000 DOE Hybrid, Manchester 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/09/2024
D365 Finance and Operations Support Analyst £25,000 - £32,000 DOE Hybrid, Manchester 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems Knowledge of Agile/Waterfall/Wagile methodologies Background in either Project Management, Business Analysis, or Finance Systems Proven D365 Finance and Operations functional knowledge Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.